2013 FORD FOCUS ELECTRIC
3 recalls, 120 complaints - 48 TSBs
18V592000 Sep 10, 2018
EQUIPMENT:ELECTRICAL
Defect Description
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-... Read more
Consequence
An overheated cord can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
13V523000 Oct 30, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
Consequence
An unexpected loss of power while driving increases the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
13V475000 Oct 17, 2013
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Th... Read more
Consequence
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Complaint Statistics
120 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 37 |
| ELECTRICAL SYSTEM | 25 |
| ENGINE | 16 |
| FUEL/PROPULSION SYSTEM | 15 |
| STEERING | 8 |
| VEHICLE SPEED CONTROL | 5 |
| SERVICE BRAKES | 4 |
| UNKNOWN OR OTHER | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
| EXTERIOR LIGHTING | 2 |
EXTERIOR LIGHTING
Feb 26, 2024
Incident date: Feb 15, 2024
The headlights on my 2016 Cadillac SRX are no-longer lighting up the road. It is not the bulb, they still work but they only light up a fraction of what they did in the past. The bights light up the road great but I can't drive with them on all the time. As I searched on the internet I see this is a... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Aug 5, 2021
Incident date: Jun 8, 2020
The contact owns a 2013 Ford Focus Electric. The contact stated while turning off the vehicle, the lights and radio remained operational which resulted in the battery being drained. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failu... Read more
POWER TRAIN
Jul 11, 2019
Incident date: Jul 11, 2019
CAR STOPPED ON MOTION WITH AN ALARM STOP SAFELY NOW, WHEELS LOST POWER, STEERING WHEEL WAS ABLE TO FUNCTION SO CAR HAD TO BE PUSHED TO THE SIDE OF THE ROAD.
ELECTRICAL SYSTEM
Apr 3, 2019
Incident date: Apr 3, 2019
SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AN... Read more
VEHICLE SPEED CONTROL
Apr 3, 2019
Incident date: Apr 3, 2019
SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AN... Read more
POWER TRAIN
Apr 3, 2019
Incident date: Apr 3, 2019
SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AN... Read more
ENGINE
Nov 30, 2018
Incident date: Aug 22, 2014
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING 55 MPH, THE STOP ENGINE NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO VANCOUVER AUTO GROUP (6804 NE 40TH ST, VANCOUVER, WA 98661, 360-992-7285) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATE... Read more
STEERING:COLUMN
Oct 22, 2018
Incident date: Aug 18, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO TURN LEFT, THE STEERING ABILITY SEIZED AND THE VEHICLE KEPT GOING STRAIGHT. THE CONTACT DROVE OVER A SIDEWALK AND THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDE... Read more
STEERING
Apr 18, 2018
Incident date: Apr 18, 2018
WHILE IN THE DRIVEWAY AND STATIONARY, I TURNED ON THE CAR AND THE "POWER STEERING ASSIST" WARNING LIGHT CAME ON. THE POWER STEERING WAS NOT OPERABLE AND THE STEERING WENT INTO MANUAL MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL. AFTER THE MECHANIC EVALUATED THIS, IT WAS DETERMINED THE SENSOR NEED... Read more
ENGINE
Apr 17, 2018
Incident date: Jan 3, 2018
TAKATA RECALL. THE TRANSMISSION HAS BEEN SLIPPING SO WHEN I DRIVE IT JERKS AND FEELS AS IF IT DOESN'T WANT TO GO. I WAS TOLD BY A MECHANIC THAT IT WAS BECAUS THERE'S A MANUAL TRANSMISSION AND IT'S SUPPOSED TO BE UNSERVICEABLE. I WAS GOING TO A LEAST GET THE FLUID CHANGED IN THE TRANSMISSION BUT T... Read more
ELECTRICAL SYSTEM
Dec 8, 2017
Incident date: Jan 31, 2013
THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHAN... Read more
POWER TRAIN
Dec 8, 2017
Incident date: Jan 31, 2013
THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHAN... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Dec 8, 2017
Incident date: Jan 31, 2013
THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHAN... Read more
EXTERIOR LIGHTING
Nov 28, 2017
Incident date: Jan 3, 2014
I BOUGHT THIS CAR AT HONDA IN ARLINGTON OFF OF 20 HWY IN 2013 I TOOK IT BACK WHEN I BOUGHT IT THAT WAS PRE USED , AND THEN IT SEEM LIKE THEY DID NOT WANT IT BACK AND NEVER WANT TO FIX IT . AND THE TRANS MISSION IS NOT WANT TO PUT DUE TO A LOUD NOISE, AND THEN THE TRUCK WANT OPEN AND THE LIGHT WANTED... Read more
FUEL/PROPULSION SYSTEM
Nov 28, 2017
Incident date: Jan 3, 2014
I BOUGHT THIS CAR AT HONDA IN ARLINGTON OFF OF 20 HWY IN 2013 I TOOK IT BACK WHEN I BOUGHT IT THAT WAS PRE USED , AND THEN IT SEEM LIKE THEY DID NOT WANT IT BACK AND NEVER WANT TO FIX IT . AND THE TRANS MISSION IS NOT WANT TO PUT DUE TO A LOUD NOISE, AND THEN THE TRUCK WANT OPEN AND THE LIGHT WANTED... Read more
ELECTRICAL SYSTEM
Nov 28, 2017
Incident date: Jan 3, 2014
I BOUGHT THIS CAR AT HONDA IN ARLINGTON OFF OF 20 HWY IN 2013 I TOOK IT BACK WHEN I BOUGHT IT THAT WAS PRE USED , AND THEN IT SEEM LIKE THEY DID NOT WANT IT BACK AND NEVER WANT TO FIX IT . AND THE TRANS MISSION IS NOT WANT TO PUT DUE TO A LOUD NOISE, AND THEN THE TRUCK WANT OPEN AND THE LIGHT WANTED... Read more
STEERING
Oct 24, 2017
Incident date: Sep 15, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WHEEL INADVERTENTLY LOCKED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCLAUGHLIN (950 N MAIN ST, SUMTER, SC 29150 (803) 773-1481) WHERE IT WAS DIAGNOSED THAT ... Read more
ENGINE
Sep 13, 2017
Incident date: Sep 13, 2017
1898
ELECTRICAL SYSTEM
Sep 13, 2017
Incident date: Sep 13, 2017
1898
POWER TRAIN
May 11, 2017
Incident date: May 8, 2017
THE CAR AUTOMATICALLY ACCELERATED WHILE PARKING PERPENDICULAR IN A PARKING STRUCTURE; DRIVER HAD SLOWED/BRAKED, TO 5 MILES OR LESS, TO PARK AND TAKEN HER FOOT OFF THE GAS AND PRESSED THE BRAKE. ABRUPTLY THE CAR ACCELERATED AND THE CAR CRASHED INTO THE WALL IN FRONT WITH THE DRIVER AIR BAGS ACTIVATED... Read more
Crash
1 injured
POWER TRAIN
Feb 6, 2017
Incident date: Feb 2, 2017
STOP SAFELY NOW WARNING ON DASH. CAR WILL NOT MOVE. HAD TO BE TOWED TO DEALER AGAIN. THIS IS THE FOURTH TIME TO OCCUR IN 7 WEEKS. BEEN AT THE DEALER MOST OF THE TIME SINCE BUYING IT ON 12/16/2016. FORD NEEDS TO SEND AN ENGINEER TO RECTIFY THE ISSUE BEFORE SOMEONE IS INJURED OR KILLED DUE TO THIS SA... Read more
UNKNOWN OR OTHER
Sep 21, 2016
Incident date: Apr 13, 2016
DOORS LOCK AND CAN NOT GET OUT OF MY CAR LOCKED IN SETTING STILL COULD NOT BE OPENED BY PERSON TO HELP ME GET OUT OF CAR, LOCK LOCKED ME IN TOTALY
ELECTRONIC STABILITY CONTROL (ESC)
Sep 21, 2016
Incident date: Apr 13, 2016
DOORS LOCK AND CAN NOT GET OUT OF MY CAR LOCKED IN SETTING STILL COULD NOT BE OPENED BY PERSON TO HELP ME GET OUT OF CAR, LOCK LOCKED ME IN TOTALY
ELECTRICAL SYSTEM
Sep 16, 2016
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE "STOP SAFELY NOW" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSTIC TESTI... Read more
UNKNOWN OR OTHER
Aug 9, 2016
Incident date: Jul 30, 2016
WAS DRIVING IN FROM LA TO PALM SPRING AT 11:00PM. AND THE DRIVERS DOOR AJAR LIGHT CAME ON AND THE DOOR OPENED WHILE DRIVING. HAD TO TIE IT CLOSED WITH ROPE AND A BUNGEE CORD THAT I NOW HAVE TO CARRY IN MY CAR, BECAUSE THIS THE SECOND LATCH THAT HAS BROKEN IN MY CAR.
POWER TRAIN
Jul 14, 2016
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED... Read more
ENGINE
Jul 14, 2016
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED... Read more
ELECTRICAL SYSTEM
Jun 2, 2016
Incident date: Sep 10, 2013
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 55 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE SCREEN DISPLAYED "PULL OVER". THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO RECHARGE THE BATTERY. A MECHANIC REPLACED THE 12 VOLT BATT... Read more
STEERING
Nov 2, 2015
Incident date: Oct 6, 2015
2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING SYSTEM REPAIRS. *SMD THE CONSUMER STATED IN EARLY OCTOBER, HE NOTICED A STRANGE SOUND, LIKE A BELT RUBBING, IN THE STEERING MECHANISM. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, THE SERVICE ADVISOR INFORMED THE CONS... Read more
ENGINE
Aug 27, 2015
Incident date: Aug 27, 2015
WHILE MAKING A LEFT TURN AND ACCELERATING OUT OF THE TURN THE ENGINE, POWER TRAIN AND BREAKING SYSTEM STOPPED WORKING. THE VEHICLE STOPPED DEAD IN THE STREET. THE DASH DISPLAYED "STOP SAFELY NOW" AND A YELLOW WARNING LIGHT SYMBOL OF A WRENCH APPEARED. I TOOK SEVERAL ATTEMPTS TO RESTART USING VARI... Read more
POWER TRAIN
Aug 27, 2015
Incident date: Aug 27, 2015
WHILE MAKING A LEFT TURN AND ACCELERATING OUT OF THE TURN THE ENGINE, POWER TRAIN AND BREAKING SYSTEM STOPPED WORKING. THE VEHICLE STOPPED DEAD IN THE STREET. THE DASH DISPLAYED "STOP SAFELY NOW" AND A YELLOW WARNING LIGHT SYMBOL OF A WRENCH APPEARED. I TOOK SEVERAL ATTEMPTS TO RESTART USING VARI... Read more
STEERING
Aug 27, 2015
Incident date: Aug 27, 2015
WHILE MAKING A LEFT TURN AND ACCELERATING OUT OF THE TURN THE ENGINE, POWER TRAIN AND BREAKING SYSTEM STOPPED WORKING. THE VEHICLE STOPPED DEAD IN THE STREET. THE DASH DISPLAYED "STOP SAFELY NOW" AND A YELLOW WARNING LIGHT SYMBOL OF A WRENCH APPEARED. I TOOK SEVERAL ATTEMPTS TO RESTART USING VARI... Read more
POWER TRAIN
Aug 22, 2015
Incident date: Aug 22, 2015
2013 FOCUS ELECTRIC. WAS JUST HEADING TO FREEWAY WHEN A WARNING DISPLAYED "STOP SAFELY NOW" A FEW SECONDS LATER THE VECHILE POWER TO MOTOR STOPPED AND VEHICLE WAS STALLED IN TRAFFIC WITH WIFE AND GRANDCHILDREN IN CAR. VEHICLE WAS ON A FULL CHARGE AND 1 MILE FROM STARTUP.
FUEL/PROPULSION SYSTEM
Aug 20, 2015
Incident date: Aug 18, 2015
WHILE DRIVING THE VEHICLE, A LOUD CHIME SOUNDED, WITH A RED TRIANGLE SAYING, "STOP SAFELY NOW" AS WELL AS A YELLOW "SEE MANUAL" INDICATION. THIS WAS VERY DANGEROUS BECAUSE IT WAS SUDDEN AND WHILE DRIVING. THE CAR LOST ALL POWER AND I HAD TO ATTEMPT TO PULL OF THE STREET SO I WOULDN'T CAUSE AN ACCIDE... Read more
POWER TRAIN
Aug 20, 2015
Incident date: Aug 18, 2015
WHILE DRIVING THE VEHICLE, A LOUD CHIME SOUNDED, WITH A RED TRIANGLE SAYING, "STOP SAFELY NOW" AS WELL AS A YELLOW "SEE MANUAL" INDICATION. THIS WAS VERY DANGEROUS BECAUSE IT WAS SUDDEN AND WHILE DRIVING. THE CAR LOST ALL POWER AND I HAD TO ATTEMPT TO PULL OF THE STREET SO I WOULDN'T CAUSE AN ACCIDE... Read more
ELECTRICAL SYSTEM
Aug 20, 2015
Incident date: Aug 18, 2015
WHILE DRIVING THE VEHICLE, A LOUD CHIME SOUNDED, WITH A RED TRIANGLE SAYING, "STOP SAFELY NOW" AS WELL AS A YELLOW "SEE MANUAL" INDICATION. THIS WAS VERY DANGEROUS BECAUSE IT WAS SUDDEN AND WHILE DRIVING. THE CAR LOST ALL POWER AND I HAD TO ATTEMPT TO PULL OF THE STREET SO I WOULDN'T CAUSE AN ACCIDE... Read more
FUEL/PROPULSION SYSTEM
Jan 21, 2015
Incident date: Jan 21, 2015
WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. *TR
ENGINE
Jan 21, 2015
Incident date: Jan 21, 2015
WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. *TR
ELECTRICAL SYSTEM
Jan 21, 2015
Incident date: Jan 21, 2015
WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. *TR
FUEL/PROPULSION SYSTEM
Nov 14, 2014
Incident date: Nov 12, 2014
WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'... Read more
SERVICE BRAKES
Nov 14, 2014
Incident date: Nov 12, 2014
WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'... Read more
STEERING
Nov 14, 2014
Incident date: Nov 12, 2014
WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'... Read more
ELECTRICAL SYSTEM
Oct 9, 2014
Incident date: Oct 7, 2014
THE 2013 FORD FOCUS ELECTRIC STOPS SUDDENLY WITH A "STOP SAFELY NOW" WARNING, THE CAR IS DISABLED BY THIS WARNING. THE MESSAGE IS GIVEN WHILE DRIVING AND THE CAR IS DISABLED. THE CAR CAN BE RESTARTED AND DRIVEN. IT IS EXTREMELY UNSAFE THE CAR TO BE DISABLED WHILE DRIVING. FORD HAS ATTEMPTED TO REPAI... Read more
POWER TRAIN
May 29, 2014
Incident date: Jul 17, 2013
IN MOST VEHICLES THE CRUISE CONTROL WILL DISCONNECT WHEN SHIFTING GEARS OR BRAKING. THE 2013 FORD FOCUS ELECTRIC DOES NOT DISENGAGE THE CRUISE CONTROL WHEN VEHICLE IS PLACED IN L TO UTILIZE ENGINE BRAKING. IT CONTINUES TO MAINTAIN SPEED REQUIRING IMMEDIATE APPLICATION OF BRAKES TO SLOW VEHICLE. C... Read more
VEHICLE SPEED CONTROL
May 29, 2014
Incident date: Jul 17, 2013
IN MOST VEHICLES THE CRUISE CONTROL WILL DISCONNECT WHEN SHIFTING GEARS OR BRAKING. THE 2013 FORD FOCUS ELECTRIC DOES NOT DISENGAGE THE CRUISE CONTROL WHEN VEHICLE IS PLACED IN L TO UTILIZE ENGINE BRAKING. IT CONTINUES TO MAINTAIN SPEED REQUIRING IMMEDIATE APPLICATION OF BRAKES TO SLOW VEHICLE. C... Read more
ENGINE
May 22, 2014
Incident date: Apr 17, 2014
FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EX... Read more
VEHICLE SPEED CONTROL
May 22, 2014
Incident date: Apr 17, 2014
FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EX... Read more
POWER TRAIN
May 22, 2014
Incident date: Apr 17, 2014
FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EX... Read more
ELECTRICAL SYSTEM
May 6, 2014
Incident date: Dec 3, 2013
AROUND AUGUST, BEGAN TAKING FOCUS TO DEALERSHIP BECAUSE WE WENT FROM 85 MILES TO A CHARGE, TO 48 MILES. THEN, WE STARTED GETTING "STOP SAFELY" MESSAGES. THE FOCUS HAS BEEN TO THE DEALERSHIP NOW 4 TIMES, FOR A TOTAL OF OVER 60 DAYS, OVER 80 HOURS OF LABOR. WE REPROGRAMMED PCM AND OTHER MODULES, HAVE ... Read more
POWER TRAIN
Apr 25, 2014
Incident date: Apr 25, 2014
THIRD TIME THIS HAS HAPPENED IN LAST MONTH. THE FIRST TWO TIMES, I WAS CLOSE TO HOME. THE STOP SAFELY WARNING CAME ON AND CAR QUIT WORKING. I WAS ABLE TO WAIT AND CAR EVENTUALLY STARTED AFTER I EXITED AND RESET. THE LAST TIME, TODAY, I WAS STOPPED AT A LIGHT AND AS I ACCELERATED ON THE GREEN, MY... Read more
Showing 50 of 120 complaints.
EPA Fuel Economy, 2013 FORD FOCUS ELECTRIC
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| Automatic (A1) (Front-Wheel Drive) | 110.0 | 99.0 | 105.0 | Electricity | $700 |
CO2 Emissions: 0.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2013 FORD FOCUS ELECTRIC
48 manufacturer communications from 25 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 8 |
| 350000 EQUIPMENT | 7 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 5 |
| 100000 POWER TRAIN | 5 |
| 160000 STRUCTURE | 4 |
| 060000 ENGINE (PWS) | 3 |
| 140000 AIR BAGS | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
TSB 20-2140
Apr 24, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on t
19N09
Dec 12, 2019
160000 STRUCTURE
Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
19N09
Dec 12, 2019
170000 LATCHES/LOCKS/LINKAGES
Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
SSM 48243
Oct 4, 2019
110000 ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BEC
SSM 47563
Oct 4, 2018
350000 EQUIPMENT
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture.
SSM 47563
Oct 4, 2018
060000 ENGINE (PWS)
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture.
SSM 47563
Oct 4, 2018
100000 POWER TRAIN
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture.
SSM 47428
Jul 20, 2018
110000 ELECTRICAL SYSTEM
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47428
Jul 20, 2018
350000 EQUIPMENT
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47428
Jul 20, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
tsb18-2216
Jul 20, 2018
350000 EQUIPMENT
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216
Jul 20, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
TSB18-2062
Feb 20, 2018
110000 ELECTRICAL SYSTEM
Some 2012-2014 Focus vehicles equipped with a 2.0L gasoline direct injection (GDI) engine may exhibit concerns of engine runs rough, crank no-start, loss of power, loss of engine RPM, and/or illuminated MIL with diagnostic trouble codes (DT
SSM 46371
Feb 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO
15N04-S2
Dec 5, 2016
350000 EQUIPMENT
CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
TSB 16-0129
Sep 26, 2016
100000 POWER TRAIN
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac
TSB 16-0129
Sep 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac
TSB16-0109
Aug 16, 2016
100000 POWER TRAIN
SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHI
16B02
Mar 22, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16B02C
Mar 22, 2016
110000 ELECTRICAL SYSTEM
Delivery Hold - Customer Satisfaction Program 16 B02 Certain 2012-2016 Model Years Focus Electric vehicles High voltage Lower battery connector corrosion.
Service
Mar 1, 2016
350000 EQUIPMENT
Online automotive service information system for March 2016
Service
Mar 1, 2016
010000 STEERING
Online automotive service information system for March 2016
Service
Mar 1, 2016
110000 ELECTRICAL SYSTEM
Online automotive service information system for March 2016
Service
Mar 1, 2016
130000 VISIBILITY
Online automotive service information system for March 2016
Service
Mar 1, 2016
160000 STRUCTURE
Online automotive service information system for March 2016
TSB160001
Feb 5, 2016
074000 FUEL/PROPULSION SYSTEM (PWS)
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB160001
Feb 5, 2016
060000 ENGINE (PWS)
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB160001
Feb 5, 2016
350000 EQUIPMENT
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
LTR3756
Feb 5, 2016
100000 POWER TRAIN
49 CFR Part 579.5 Monthly Communications - January 2016
LTR3756
Feb 5, 2016
110000 ELECTRICAL SYSTEM
49 CFR Part 579.5 Monthly Communications - January 2016
LTR3756
Feb 5, 2016
140000 AIR BAGS
49 CFR Part 579.5 Monthly Communications - January 2016
LTR3756
Feb 5, 2016
160000 STRUCTURE
49 CFR Part 579.5 Monthly Communications - January 2016
LTR3756
Feb 5, 2016
060000 ENGINE (PWS)
49 CFR Part 579.5 Monthly Communications - January 2016
LTR3756
Feb 5, 2016
074000 FUEL/PROPULSION SYSTEM (PWS)
49 CFR Part 579.5 Monthly Communications - January 2016
TSB160001
Feb 5, 2016
100000 POWER TRAIN
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB160001
Feb 5, 2016
140000 AIR BAGS
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB160001
Feb 5, 2016
160000 STRUCTURE
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB15-0134
Aug 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: 2012-2015 FOCUS DISCHARGED CONCERNS EXHIBITED BY 12VOLT BATTERY ON ELECTRIC VEHICLES *CN
44863
Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
15-0031
Mar 10, 2015
110000 ELECTRICAL SYSTEM
FORD 2012-2014 FOCUS : CERTAIN FOCUS ELECTRIC VEHICLE ARE EXPERIENCING A MESSAGE "STOP SAFELY NOW" DIAGNOSTIC TROUBLE CODE PRESENT IN THE PCM. *LJ
ASI-44718
Sep 1, 2014
350000 EQUIPMENT
FORD: POTENTIAL DRIVING ISSUES OCCUR WHEN USING AFTERMARKET DEVICES FOR VEHICLES WITH SMART DATA LINK CONNECTOR (SDLC) AND TO CHECK FOR AFTERMARKET DEVICES AND DISCONNECT THEM FROM DATA LINK CONNECTORS AND RETEST FOR CODES PRIOR TO DIAGNOST
ASI-44718
Sep 1, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD: POTENTIAL DRIVING ISSUES OCCUR WHEN USING AFTERMARKET DEVICES FOR VEHICLES WITH SMART DATA LINK CONNECTOR (SDLC) AND TO CHECK FOR AFTERMARKET DEVICES AND DISCONNECT THEM FROM DATA LINK CONNECTORS AND RETEST FOR CODES PRIOR TO DIAGNOST
ASI-44549
May 1, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: DIAGNOSTIC TROUBLE CODE (DTC) P0AA6 IN BATTERY ENERGY CONTROL MODULE (BECM), THE WRENCH AND/OR RED TRIANGLE LAMP IS ILLUMINATED AND WOULD ALSO EXPERIENCE A NO START/RUN CONDITION. MODEL 2012-2014 FOCUS ELECTRIC. *PE
ASI-44451
Mar 1, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
ASI-44451
Mar 1, 2014
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
ASI-44397
Feb 1, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: A MESSAGE APPEARING IN INSTRUMENT PANEL, STOP SAFELY NOW, OR WRENCH LAMP WILL ILLUMINATE, DUE TO ISOLATION FAULT OF EV BATTERY SYSTEM. MODEL 2012-2014 FOCUS ELECTRIC. *PE
ASI-44302
Nov 1, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: AFTER BEING FULLY CHARGED, THE EV RANGE MAY BE DISPLAYED AND DISTANCE TO EMPTY FEATURE IS SIMILAR TO CONVENTIONAL GASOLINE VEHICLE AND HOW VEHICLE WAS DRIVEN PRIOR TO CHARGING BATTERY. MODEL 2012-2014 FOCUS ELECTRIC, 2013 C-MAX ENER
ASI-32226
May 1, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD: VEHICLES MAY RECEIVED INVALID DATA FROM ACCESSORY PROTOCOL INTERFACE MODULE (DTC U0554:00) FROM GENERIC FUNCTION MODULE DURING DIAGNOSTIC SELF TESTS. MODEL 2012-2013 FOCUS ELECTRIC, C-MAX/FUSION/MKZ HYBRID, ENERGI. *PE
NHTSA Safety Investigations, FORD FOCUS ELECTRIC
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE13031
Opened: Sep 6, 2013 , Closed: Nov 15, 2013
Electric powertrain propulsion failure
In an October 28, 2013 letter to NHTSA, Ford Motor Company (Ford) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 Ford Focus Electric vehicles manufactured from September 15, 2011 through August 2... Read more
FORD FOCUS ELECTRIC - All Years Overview
Complete safety history for the FORD FOCUS ELECTRIC across all model years (2012, 2016).
11
Total Recalls
312
Total Complaints
1
Investigations
6
Reported Crashes
2
Reported Fires
0
Reported Deaths