2016 FORD FOCUS ELECTRIC
1 recalls, 9 complaints - 27 TSBs
16V479000 Jun 28, 2016
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.
Consequence
A fractured pinion shaft could cause a loss of motive power and loss of the transmission park function, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the transmission differential assembly, free of charge. The recall began on March 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S28.
Complaint Statistics
9 total complaints
1 fires 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 3 |
| ENGINE | 2 |
| POWER TRAIN | 1 |
| SERVICE BRAKES | 1 |
| UNKNOWN OR OTHER | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
SERVICE BRAKES
Jul 7, 2024
Incident date: Jul 7, 2024
I was driving home on the freeway from work and there was an accident where traffic had to slow down. As I slowed down by placing my foot on the brakes the tires skid and the ABS light came on as well as the Brake Service light and Service Advance Trac came on. The brakes locked and I avoided an acc... Read more
UNKNOWN OR OTHER
Jul 7, 2024
Incident date: Jul 7, 2024
1. When my tailgate is open on multiple (more than 8?9? 10 times out of nowhere it will start to come down without my prompting It has hit me on my shoulder multiple times and I jump out of the way while it continues to shut. Most recently, it came down quick and hit my head. Luckily I got out of... Read more
1 injured
LANE DEPARTURE: BLIND SPOT DETECTION
Jul 7, 2024
Incident date: Jul 7, 2024
1. When my tailgate is open on multiple (more than 8?9? 10 times out of nowhere it will start to come down without my prompting It has hit me on my shoulder multiple times and I jump out of the way while it continues to shut. Most recently, it came down quick and hit my head. Luckily I got out of... Read more
1 injured
ELECTRICAL SYSTEM
Jan 19, 2023
Incident date: Jan 19, 2023
I have owned my bike for less then two months and it has 112 miles on it. Last night it had 5 errors on it. This morning it had 11 errors. This is a known issue with Harley and causes the bike not to start on several occasions. I have less then 100 miles and have been stranded twice. I was told by t... Read more
ENGINE
Jan 19, 2023
Incident date: Jan 19, 2023
I have owned my bike for less then two months and it has 112 miles on it. Last night it had 5 errors on it. This morning it had 11 errors. This is a known issue with Harley and causes the bike not to start on several occasions. I have less then 100 miles and have been stranded twice. I was told by t... Read more
ELECTRICAL SYSTEM
Apr 1, 2020
Incident date: Mar 20, 2020
IT RAINED, AND CAR STOPPED. NO MOTIVE POWER. A RED WARNING, "STOP SAFELY NOW" MESSAGE ON DASH. TOWED TO DEALERSHIP. THERE WAS A TECHNICAL SERVICE BULLETIN 20-2004 TO PUT ON A SPLASH SHIELD TO KEEP THE 318VOLT (HIGH!) CONNECTOR FROM BEING HIT BY WATER, BUT THE DEALERSHIP JUST PUT ON A BIG 350 AMP... Read more
ENGINE
Apr 1, 2020
Incident date: Mar 20, 2020
IT RAINED, AND CAR STOPPED. NO MOTIVE POWER. A RED WARNING, "STOP SAFELY NOW" MESSAGE ON DASH. TOWED TO DEALERSHIP. THERE WAS A TECHNICAL SERVICE BULLETIN 20-2004 TO PUT ON A SPLASH SHIELD TO KEEP THE 318VOLT (HIGH!) CONNECTOR FROM BEING HIT BY WATER, BUT THE DEALERSHIP JUST PUT ON A BIG 350 AMP... Read more
ELECTRICAL SYSTEM
Sep 20, 2019
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS ELECTRIC. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CHARGER CABLE OVERHEATED AND BURNED. THE CONTACT STATED THAT THERE WAS A BURN MARK ON THE OUTLET. THE CONTACT STATED THAT NO SPARKS OR FLAMES WERE SEEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. TH... Read more
Fire
POWER TRAIN
Apr 4, 2017
Incident date: Mar 28, 2017
I PURCHASED THE VEHICLE NEW ON 3/17/17. A SAFTEY RECALL (16V479) HAD PREVIOUSLY BEEN ISSUED FOR THE VEHICLE BACK IN JUNE 2016. THE DEALER SOLD ME THE VEHICLE EVEN THOUGH IT WAS UNDER A STOP-SALE RECALL IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT. A FEW DAYS AFTER PURCHASING THE VEHICLE, THE DE... Read more
EPA Fuel Economy, 2016 FORD FOCUS ELECTRIC
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| Automatic (A1) (Front-Wheel Drive) | 110.0 | 99.0 | 105.0 | Electricity | $700 |
CO2 Emissions: 0.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2016 FORD FOCUS ELECTRIC
27 manufacturer communications from 20 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 10 |
| 350000 EQUIPMENT | 4 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 2 |
| 100000 POWER TRAIN | 2 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
21B09 S2
Apr 12, 2023
110000 ELECTRICAL SYSTEM
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level
21B09-S1
Jul 28, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February
21B09
Nov 3, 2021
353000 EQUIPMENT:ELECTRICAL
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r
TSB 20-2140
Apr 24, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on t
SSM 48243
Oct 4, 2019
110000 ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BEC
tsb18-2216
Jul 20, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
SSM 47428
Jul 20, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47428
Jul 20, 2018
350000 EQUIPMENT
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47428
Jul 20, 2018
110000 ELECTRICAL SYSTEM
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47425
Jul 20, 2018
350000 EQUIPMENT
Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.0
SSM 47425
Jul 20, 2018
110000 ELECTRICAL SYSTEM
Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.0
tsb18-2216
Jul 20, 2018
350000 EQUIPMENT
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
17B07
Apr 4, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming
17B07
Apr 4, 2017
353000 EQUIPMENT:ELECTRICAL
Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming
SSM 46371
Feb 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO
15N04-S2
Dec 5, 2016
350000 EQUIPMENT
CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
SSM 46176
Nov 2, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE
TSB 16-0129
Sep 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac
TSB 16-0129
Sep 26, 2016
100000 POWER TRAIN
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac
SSM 46048
Sep 2, 2016
110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest
SSM 46048
Sep 2, 2016
060000 ENGINE AND ENGINE COOLING
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest
SSM 46032
Aug 26, 2016
110000 ELECTRICAL SYSTEM
SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE
TSB16-0109
Aug 16, 2016
100000 POWER TRAIN
SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHI
SSM 45939
Jul 18, 2016
110000 ELECTRICAL SYSTEM
SOME 2016 C-MAX ENERGI AND FOCUS ELECTRIC VEHICLE BUILT ON OR BEFORE 4/18/2016, MAY HAVE 12-VOLT AND/OR HIGH VOLTAGE BATTERY WITH A LOW STATE OF CHARGE AND/OR AN INTERMITTENT BATTERY DRAW. REPROGRAM THE TELEMATICS CONTROL UNIT (TCU) TO THE
16B10
Apr 5, 2016
110000 ELECTRICAL SYSTEM
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
16B02
Mar 22, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16B02C
Mar 22, 2016
110000 ELECTRICAL SYSTEM
Delivery Hold - Customer Satisfaction Program 16 B02 Certain 2012-2016 Model Years Focus Electric vehicles High voltage Lower battery connector corrosion.
NHTSA Safety Investigations, FORD FOCUS ELECTRIC
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE13031
Opened: Sep 6, 2013 , Closed: Nov 15, 2013
Electric powertrain propulsion failure
In an October 28, 2013 letter to NHTSA, Ford Motor Company (Ford) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 Ford Focus Electric vehicles manufactured from September 15, 2011 through August 2... Read more
FORD FOCUS ELECTRIC - All Years Overview
Complete safety history for the FORD FOCUS ELECTRIC across all model years (2012, 2016).
11
Total Recalls
312
Total Complaints
1
Investigations
6
Reported Crashes
2
Reported Fires
0
Reported Deaths