2015 FORD FOCUS ELECTRIC
2 recalls, 20 complaints - 23 TSBs
18V592000 Sep 10, 2018
EQUIPMENT:ELECTRICAL
Defect Description
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-... Read more
Consequence
An overheated cord can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
16V479000 Jun 28, 2016
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.
Consequence
A fractured pinion shaft could cause a loss of motive power and loss of the transmission park function, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the transmission differential assembly, free of charge. The recall began on March 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S28.
Complaint Statistics
20 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 4 |
| ELECTRICAL SYSTEM | 4 |
| ENGINE | 3 |
| STEERING | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| VEHICLE SPEED CONTROL | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
FUEL/PROPULSION SYSTEM
Nov 15, 2022
Incident date: Nov 15, 2022
When driving my car the first day I bought it, the wrench icon illuminated, telling me to check the manual. I figured I would do so after work, but as I tried to start the car to leave work, I received a "Stop Safely Now" message and could not start the car. It had at least 30% charge, being electri... Read more
ELECTRICAL SYSTEM
Nov 15, 2022
Incident date: Nov 15, 2022
When driving my car the first day I bought it, the wrench icon illuminated, telling me to check the manual. I figured I would do so after work, but as I tried to start the car to leave work, I received a "Stop Safely Now" message and could not start the car. It had at least 30% charge, being electri... Read more
STEERING
May 3, 2019
Incident date: Apr 19, 2019
I WAS DRIVING TO WORK JUST GOTTEN OFF THE FREEWAY IN THE CITY OF CERRITOS AND ALL OF A SUDDEN A WARNING CAME ON AND SAID STEERING LOSS STOP SAFELY AND THEN IT LOCKED UP AND PULLED TO THE RIGHT. I ALMOST HIT THE CAR NEXT TO ME BUT WAS LUCKY. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD USING ALL MY ... Read more
FUEL/PROPULSION SYSTEM
Feb 22, 2019
Incident date: Feb 16, 2019
DRIVING MY VEHICLE IN NORMAL CONDITIONS WITH OVER 30 MILES LEFT TO A CHARGE ON A SUBURBAN STREET GOING APPROXIMATELY 45 MILES PER HOUR, SUDDENLY A RED TRIANGLE WARNING APPEARED ON THE DASH STATING STOP SAFELY NOW. 60 SECONDS LATER THE VEHICLE SHUT OFF AND I LOST ALL POWER LEAVING ME STRANDED IN THE... Read more
ELECTRICAL SYSTEM
Feb 22, 2019
Incident date: Feb 16, 2019
DRIVING MY VEHICLE IN NORMAL CONDITIONS WITH OVER 30 MILES LEFT TO A CHARGE ON A SUBURBAN STREET GOING APPROXIMATELY 45 MILES PER HOUR, SUDDENLY A RED TRIANGLE WARNING APPEARED ON THE DASH STATING STOP SAFELY NOW. 60 SECONDS LATER THE VEHICLE SHUT OFF AND I LOST ALL POWER LEAVING ME STRANDED IN THE... Read more
ENGINE
Nov 27, 2018
Incident date: Nov 3, 2018
WHILE PARKED (STATIONARY) I COULD NOT TURN THE ENGINE OFF EVEN THOUGH I PRESSED THE ON/OFF BUTTON. (THE BATTERY WOULD DRAIN DOWN TO ZERO. I COULD RECHARGE IT 100% BUT IT WOULD NOT HOLD THE CHARGE.) I BROUGHT IT TO FORD SERVICE. THEY CHARGED IT UP AND SAID IT WAS WORKING FINE. I TOLD THEM TO LET I... Read more
STEERING
Aug 21, 2018
Incident date: Jul 16, 2018
RACK AND PINION EPAS FAILED--GRADUALLY AT FIRST, THEN COMPLETELY. THIS PART HAS BEEN RECALLED IN OTHER FORD MODELS BUT NOT IN MINE--YET. THE REPAIR BILL WAS $2800. IT HAPPENED WITHIN A FEW DAYS OF 3-YR WARRANTY EXPIRATION AND I FILED A CLAIM WITH FORD. THEY REDUCED THE COST BY $2000, BUT I STILL ... Read more
VEHICLE SPEED CONTROL
Sep 14, 2017
Incident date: Aug 16, 2017
CAR WAS PULLING OUT OF A PARKING LOT WHEN THERE WAS SUDDEN MAXIMAL ACCELERATION RESULTING IN A CRASH WITH PERSONAL INJURY AND PROPERTY DAMAGE.
Crash
1 injured
POWER TRAIN
Jun 1, 2016
Incident date: May 24, 2016
I POWERED ON THE CAR, SELECTED DRIVE OR REVERSE, AND PRESSED THE ACCELERATOR BUT THE CAR DID NOT MOVE. THE GREEN CAR WITH THE ARROWS INDICATING THAT THE CAR IS READY WAS ILLUMINATED AND THE HANDBRAKE WAS RELEASED. THE LIGHT IN THE INSTRUMENT CLUSTER CORRECTLY SHOWED THE GEAR THAT THE LEVER WAS IN, A... Read more
POWER TRAIN
May 16, 2016
Incident date: May 14, 2016
THIS ENGINE ON THIS VEHICLE SPUTTERS AND HESITATES ON TAKE OFF . AS I CONTINUE TO DRIVE IT TENDS TO CHOKE OR LIKE THE TRANSMISSION IS NOT CHANGING GEARS. I TOOK IT TO THE SERVICE DEPT TWICE AND WAS TOLD THAT THE ELECTRONIC ENGINE HAS TO TO USED TO MY HANDLING THE VEHICLE THAT WAS AFTER 1600 MILES. ... Read more
FUEL/PROPULSION SYSTEM
Oct 20, 2015
Incident date: Sep 29, 2015
ON 2 OCCASSIONS WITH THE DASH INDICATOR INDICATING AVAILABLE BATTERY POWER, THE VEHICLE HAS SHUT DOWN SUDDENLY.
VEHICLE SPEED CONTROL
Jul 31, 2015
Incident date: Jul 29, 2015
ON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIAL... Read more
POWER TRAIN
Jul 31, 2015
Incident date: Jul 29, 2015
ON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIAL... Read more
ENGINE
Jul 31, 2015
Incident date: Jul 29, 2015
ON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIAL... Read more
STEERING
Jun 24, 2015
Incident date: Jun 19, 2015
MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jun 24, 2015
Incident date: Jun 19, 2015
MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT ... Read more
ELECTRICAL SYSTEM
Jun 24, 2015
Incident date: Jun 19, 2015
MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT ... Read more
POWER TRAIN
Jun 10, 2015
Incident date: May 20, 2015
WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT... Read more
ENGINE
Jun 10, 2015
Incident date: May 20, 2015
WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT... Read more
ELECTRICAL SYSTEM
Jun 10, 2015
Incident date: May 20, 2015
WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT... Read more
EPA Fuel Economy, 2015 FORD FOCUS ELECTRIC
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| Automatic (A1) (Front-Wheel Drive) | 110.0 | 99.0 | 105.0 | Electricity | $700 |
CO2 Emissions: 0.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2015 FORD FOCUS ELECTRIC
23 manufacturer communications from 15 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 6 |
| 350000 EQUIPMENT | 4 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 3 |
| 100000 POWER TRAIN | 2 |
| 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
TSB 20-2140
Apr 24, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on t
SSM 48243
Oct 4, 2019
110000 ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BEC
tsb18-2216
Jul 20, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216
Jul 20, 2018
350000 EQUIPMENT
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
SSM 47428
Jul 20, 2018
110000 ELECTRICAL SYSTEM
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47428
Jul 20, 2018
350000 EQUIPMENT
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47428
Jul 20, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 46371
Feb 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO
15N04-S2
Dec 5, 2016
350000 EQUIPMENT
CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
TSB 16-0129
Sep 26, 2016
100000 POWER TRAIN
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac
TSB 16-0129
Sep 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac
TSB16-0109
Aug 16, 2016
100000 POWER TRAIN
SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHI
SSM 45963
Aug 2, 2016
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SOME 2015-2016 FOCUS VEHICLES BUILT ON OR BEFORE 11/18/2015 MAY EXHIBIT AN INCORRECT AVERAGE FUEL ECONOMY READING. FOCUS CLUSTERS HAVE TWO TRIP COMPUTERS (TRIP 1 AND TRIP 2). IF THE CUSTOMER IS USING ONE FOR SHORT TRIPS (RESET AT EVERY REFI
16B10
Apr 5, 2016
110000 ELECTRICAL SYSTEM
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
16B02C
Mar 22, 2016
110000 ELECTRICAL SYSTEM
Delivery Hold - Customer Satisfaction Program 16 B02 Certain 2012-2016 Model Years Focus Electric vehicles High voltage Lower battery connector corrosion.
16B02
Mar 22, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Service
Mar 1, 2016
350000 EQUIPMENT
Online automotive service information system for March 2016
Service
Mar 1, 2016
130000 VISIBILITY
Online automotive service information system for March 2016
Service
Mar 1, 2016
160000 STRUCTURE
Online automotive service information system for March 2016
Service
Mar 1, 2016
110000 ELECTRICAL SYSTEM
Online automotive service information system for March 2016
Service
Mar 1, 2016
010000 STEERING
Online automotive service information system for March 2016
TSB15-0134
Aug 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: 2012-2015 FOCUS DISCHARGED CONCERNS EXHIBITED BY 12VOLT BATTERY ON ELECTRIC VEHICLES *CN
44863
Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
NHTSA Safety Investigations, FORD FOCUS ELECTRIC
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE13031
Opened: Sep 6, 2013 , Closed: Nov 15, 2013
Electric powertrain propulsion failure
In an October 28, 2013 letter to NHTSA, Ford Motor Company (Ford) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 Ford Focus Electric vehicles manufactured from September 15, 2011 through August 2... Read more
FORD FOCUS ELECTRIC - All Years Overview
Complete safety history for the FORD FOCUS ELECTRIC across all model years (2012, 2016).
11
Total Recalls
312
Total Complaints
1
Investigations
6
Reported Crashes
2
Reported Fires
0
Reported Deaths