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NHTSA Campaign 13V475000

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

Issued by Ford Motor Company · Reported Oct 17, 2013 · 23,000 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Consequence

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Remedy

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Vehicles affected by this recall

Make Model Year Units
FORD C-MAX 2013 23,000
FORD C-MAX ENERGI 2013 23,000
FORD C-MAX HYBRID 2013 23,000
FORD FOCUS ELECTRIC 2012 23,000
FORD FOCUS ELECTRIC 2013 23,000

Source: NHTSA Campaign 13V475000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.