2012 FORD FOCUS ELECTRIC
3 recalls, 53 complaints - 39 TSBs
18V592000 Sep 10, 2018
EQUIPMENT:ELECTRICAL
Defect Description
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-... Read more
Consequence
An overheated cord can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
13V523000 Oct 30, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
Consequence
An unexpected loss of power while driving increases the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
13V475000 Oct 17, 2013
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Th... Read more
Consequence
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Complaint Statistics
53 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 13 |
| ELECTRICAL SYSTEM | 13 |
| STEERING | 6 |
| VEHICLE SPEED CONTROL | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
| ENGINE | 2 |
| SERVICE BRAKES | 2 |
| ENGINE AND ENGINE COOLING | 1 |
| AIR BAGS | 1 |
ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
Sep 23, 2021
Incident date: Aug 15, 2021
The contact owns a 2012 Ford Focus BEV. The contact stated while driving at an undisclosed speed, the contact noticed that an unknown warning light was illuminated and remained illuminated for several days. The failure recurred several times. On one occasion, the contact was unable to start the vehi... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Sep 23, 2021
Incident date: Aug 15, 2021
The contact owns a 2012 Ford Focus BEV. The contact stated while driving at an undisclosed speed, the contact noticed that an unknown warning light was illuminated and remained illuminated for several days. The failure recurred several times. On one occasion, the contact was unable to start the vehi... Read more
SUSPENSION
Apr 1, 2021
Incident date: Mar 4, 2020
MY SHOCKS AND MY TRANSMISSION I BELIEVE
POWER TRAIN
Apr 1, 2021
Incident date: Mar 4, 2020
MY SHOCKS AND MY TRANSMISSION I BELIEVE
POWER TRAIN:CLUTCH ASSEMBLY
Jun 26, 2019
Incident date: Jun 25, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO SWITCH GEARS. THE VEHICLE WAS DRIVEN TO MAHWAH FORD (55 FRANKLIN TPK, MAHWAH, NJ 07430) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. T... Read more
ELECTRICAL SYSTEM
Jun 18, 2019
Incident date: Jun 15, 2019
MY VEHICLE EXPERIENCED A STOP SAFELY NOW MESSAGE WHILE DRIVING. POWER WERE CUT OFF AND THE VEHICLE STALLED IN MOVING TRAFFIC. MY VEHICLE HAD DONE A RECALL ON THE POWER HARNESS TO ADDRESS THE STOP SAFELY NOW ISSUE BUT I DON'T THINK THE RECALL FIXED IT COMPLETELY.
UNKNOWN OR OTHER
May 29, 2019
Incident date: May 27, 2019
JERKING DURING TAKE OFF AND GEAR SHIFTING. WHILE DRIVING CAR WILL JERK AT LOW SPEED BUT RISE TO 4 SPEED. TOOK TO DEALERSHIP THEY SAY IT'S TRANSMISSION CLUTCH SHUDDER, MY THIRD REPLACEMENT AND IT'S A ISSUE THT CONTINUES TO HAPPEN. $1400.00 REPAIR
ELECTRICAL SYSTEM
Apr 19, 2019
Incident date: Apr 18, 2019
JUST TURNED IN AN ORIGINAL CHARGING CORD UNDER RECALL (THE CORDS PLUG WOULD TEND TO OVERHEAT AND WAS A POTENTIAL FIRE HAZARD) AND GOT A BRAND NEW CORD FROM KEN GRODY FORD, CARLSBAD, CA. MY FIRST THOUGHT WHEN LOOKING AT THE NEW CORD WAS THAT THE ELECTRICAL CORD (19' LONG PART) LOOKED UNUSUALLY THIN. ... Read more
STEERING
Oct 30, 2018
Incident date: Oct 26, 2018
THE STEERING WHEEL ON MY CAR IS STARTING TO LOCK UP WHEN YOU ARE DRIVING THE STEERLING WHEEL GETS STUCK AND ITS HARD TO CONTROL THE CAR,.
ELECTRICAL SYSTEM
Oct 10, 2018
Incident date: Sep 20, 2018
THE BATTERY WHICH IS FUNCTIONAL DISCHARGES EVEN AFTER THE CAR HAS BEEN DRIVEN RECENTLY AND THE CAR WILL NOT START UNTIL THE BATTERY IS JUMPED. WHICH PRESENTS A PROBLEM IN THAT YOU CANNOT SURE IF YOU GET BACK FROM WHERE YOU HAVE GONE. THE BATTERY AND ALTERNATOR ARE FUNCTIONING.
STEERING
Jul 25, 2018
Incident date: Jul 25, 2018
TWICE SINCE WE HAVE OWNED THIS CAR THE STEERING WHEEL LOCKS UP AFTER THE ENGINE IS STARTED. MY WIFE SAYS THERE IS A MESSAGE ON THE DASH DISPLAY ABOUT THE STEERING. BOTH TIMES SHE SHOWED ME THE STEERING BEING LOCKED UP IN THE DRIVEWAY OF OUR HOME. I WAS ABLE TO CORRECT THE PROBLEM BY TURNING OFF THE ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jun 5, 2018
Incident date: Jun 5, 2018
THE FORD FOCUS ELECTRIC HAS TWO "DRIVE" MODES: "D" AND "L". THE LATTER IS MORE AGGRESSIVE IN REGENERATIVE BRAKING. WHEN I APPROACH A RIGHT TURN INTO MY NEIGHBORHOOD, THERE IS A SHORT SEGMENT OF CEMENT BETWEEN THE TWO ASPHALT ROADS. I BELIEVE THE TRACTION/STEERING CONTROL GETS CONFUSED, AND THE REGEN... Read more
SERVICE BRAKES
Jun 5, 2018
Incident date: Jun 5, 2018
THE FORD FOCUS ELECTRIC HAS TWO "DRIVE" MODES: "D" AND "L". THE LATTER IS MORE AGGRESSIVE IN REGENERATIVE BRAKING. WHEN I APPROACH A RIGHT TURN INTO MY NEIGHBORHOOD, THERE IS A SHORT SEGMENT OF CEMENT BETWEEN THE TWO ASPHALT ROADS. I BELIEVE THE TRACTION/STEERING CONTROL GETS CONFUSED, AND THE REGEN... Read more
VEHICLE SPEED CONTROL
Jun 5, 2018
Incident date: Jun 5, 2018
THE FORD FOCUS ELECTRIC HAS TWO "DRIVE" MODES: "D" AND "L". THE LATTER IS MORE AGGRESSIVE IN REGENERATIVE BRAKING. WHEN I APPROACH A RIGHT TURN INTO MY NEIGHBORHOOD, THERE IS A SHORT SEGMENT OF CEMENT BETWEEN THE TWO ASPHALT ROADS. I BELIEVE THE TRACTION/STEERING CONTROL GETS CONFUSED, AND THE REGEN... Read more
STEERING
Dec 11, 2017
Incident date: Dec 8, 2017
TL-CONTACT OWNS A 2012 FORD FOCUS.... GENERAL RECALL INQUIRY -- ELECTRIC STEERING LOCKED UP IN DRIVEWAY BEFORE LEAVING HOUSE TWICE WITHIN THE LAST WEEK... CONTACT CALLED DEALERSHIP AND DEALERSHIP STATED ENTIRE STEERING COLUMN AND ELECTRIC STEERING SYSTEM NEEDS TO BE REPLACED. CLUTCH WAS REPLACED TW... Read more
VEHICLE SPEED CONTROL
Dec 11, 2017
Incident date: Dec 8, 2017
TL-CONTACT OWNS A 2012 FORD FOCUS.... GENERAL RECALL INQUIRY -- ELECTRIC STEERING LOCKED UP IN DRIVEWAY BEFORE LEAVING HOUSE TWICE WITHIN THE LAST WEEK... CONTACT CALLED DEALERSHIP AND DEALERSHIP STATED ENTIRE STEERING COLUMN AND ELECTRIC STEERING SYSTEM NEEDS TO BE REPLACED. CLUTCH WAS REPLACED TW... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Dec 11, 2017
Incident date: Dec 8, 2017
TL-CONTACT OWNS A 2012 FORD FOCUS.... GENERAL RECALL INQUIRY -- ELECTRIC STEERING LOCKED UP IN DRIVEWAY BEFORE LEAVING HOUSE TWICE WITHIN THE LAST WEEK... CONTACT CALLED DEALERSHIP AND DEALERSHIP STATED ENTIRE STEERING COLUMN AND ELECTRIC STEERING SYSTEM NEEDS TO BE REPLACED. CLUTCH WAS REPLACED TW... Read more
STEERING
Nov 13, 2017
Incident date: Nov 10, 2017
I STARTED THE CAR AND THE STEERING MALFUNCTION ASSIST LIGHT WAS ON AND THE POWER STEERING WAS COMPLETELY OUT.
STEERING
Jun 25, 2017
Incident date: Jun 25, 2017
I STARTED THE CAR THIS MORNING AND THE STEERING WOULD NOT WORK. I CAME INSIDE THE HOUSE, LOOKED UP THE PROBLEM ON LINE AND FOUND A TERRIFIC AMOUNT OF HITS. I ALSO SAW THAT WITHOUT WARNING THE STEERING CAN STOP ALL TOGETHER CAUSING AN ACCIDENT. I ALSO SAW THAT SOMETIMES YOU CAN GO BACK TO THE VEHICLE... Read more
ELECTRICAL SYSTEM
Nov 22, 2016
Incident date: Nov 4, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND AN ABNORMAL BURNING OF THE OUTLET. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. IN ADDITION, THE TECHNICIAN STATED THAT ... Read more
STEERING
Jun 29, 2016
Incident date: Jun 28, 2016
WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALL... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jun 29, 2016
Incident date: Jun 28, 2016
WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALL... Read more
VEHICLE SPEED CONTROL
Dec 31, 2015
Incident date: Dec 22, 2015
WHILE DRIVING VEHICLE ON THE HIGHWAY AND USING CRUISE CONTROL VEHICLE FAILS TO MAINTAIN SPEED. THE CRUISE CONTROL ABRUPTLY SHUTS OFF WITHOUT WARNING AND DRIVER HAS TO TAKE OVER. THE VEHICLE MAINTENANCE LIGHT TURNS ON/OFF PERIODICALLY. DEALER HAS INVESTIGATED AND DIAGNOSED THIS AS THE WIRING HARNESS ... Read more
POWER TRAIN
Dec 31, 2015
Incident date: Dec 22, 2015
WHILE DRIVING VEHICLE ON THE HIGHWAY AND USING CRUISE CONTROL VEHICLE FAILS TO MAINTAIN SPEED. THE CRUISE CONTROL ABRUPTLY SHUTS OFF WITHOUT WARNING AND DRIVER HAS TO TAKE OVER. THE VEHICLE MAINTENANCE LIGHT TURNS ON/OFF PERIODICALLY. DEALER HAS INVESTIGATED AND DIAGNOSED THIS AS THE WIRING HARNESS ... Read more
ELECTRICAL SYSTEM
Dec 31, 2015
Incident date: Dec 22, 2015
WHILE DRIVING VEHICLE ON THE HIGHWAY AND USING CRUISE CONTROL VEHICLE FAILS TO MAINTAIN SPEED. THE CRUISE CONTROL ABRUPTLY SHUTS OFF WITHOUT WARNING AND DRIVER HAS TO TAKE OVER. THE VEHICLE MAINTENANCE LIGHT TURNS ON/OFF PERIODICALLY. DEALER HAS INVESTIGATED AND DIAGNOSED THIS AS THE WIRING HARNESS ... Read more
POWER TRAIN
Apr 27, 2015
Incident date: Apr 22, 2015
WHILE RUNNING ON CRUISE CONTROL AT 55MPH, I DISENGAGED THE CRUISE CONTROL FOR A TURNING VEHICLE AHEAD. A YELLOW WRENCH LIGHT & STOP SAFELY NOW MESSAGE APPEARED IN DASH. A WARNING BELL ALARMED. VEHICLE BEGAN FREE WHEELING TOWARDS OTHER VEHICLE WITHOUT EXPECTED REGENERATION BRAKING. HAD TO HIT BRAKES ... Read more
POWER TRAIN
Apr 18, 2015
Incident date: Apr 16, 2015
FOR THE PAST MONTH MY 2012 FORD FOCUS HAD BEEN JERKING WHEN INCREASING TO SPEEDS OF 55MPH AND HIGHER. I GOT THE WHEEL ALIGNMENT DONE, CHANGED THE TIRES, THINKING IT WOULD HELP. ON APRIL 16TH AT 5PM I WAS DRIVING FROM SCHOOL WHEN I WAS PASSING A BURGER KING ON A MAIN ROAD BY THR INTERSTATE, MY CAR JU... Read more
ELECTRICAL SYSTEM
Apr 18, 2015
Incident date: Apr 16, 2015
FOR THE PAST MONTH MY 2012 FORD FOCUS HAD BEEN JERKING WHEN INCREASING TO SPEEDS OF 55MPH AND HIGHER. I GOT THE WHEEL ALIGNMENT DONE, CHANGED THE TIRES, THINKING IT WOULD HELP. ON APRIL 16TH AT 5PM I WAS DRIVING FROM SCHOOL WHEN I WAS PASSING A BURGER KING ON A MAIN ROAD BY THR INTERSTATE, MY CAR JU... Read more
AIR BAGS
Mar 12, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE CROSSED THE DIVIDING ROAD LINES CAUSING THE CONTACT TO CRASH INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR N... Read more
Crash
VEHICLE SPEED CONTROL
Mar 12, 2015
Incident date: Oct 1, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CRUISE CONTROL WOULD INDEPENDENTLY ACTIVATE AND THE SPEED WOULD INCREASE TO 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON NUMEROUS OCCASIONS. T... Read more
ELECTRICAL SYSTEM
Dec 15, 2014
Incident date: Sep 16, 2013
WHILE DRIVING AT ABOUT 35 MPH, A WARNING APPEARED IN THE INSTRUMENT CLUSTER "STOP SAFELY NOW'. I STOPPED AT A TRAFFIC LIGHT AND THE VEHICLE STALLED. I TURNED THE VEHICLE ON AND OFF A NUMBER OF TIMES AND THE WARNING REMAINED; THE CAR WAS NOT DRIVABLE. AFTER ABOUT 5 MINUTES AFTER CYCLING THE ON/OFF... Read more
ENGINE
Dec 15, 2014
Incident date: Sep 16, 2013
WHILE DRIVING AT ABOUT 35 MPH, A WARNING APPEARED IN THE INSTRUMENT CLUSTER "STOP SAFELY NOW'. I STOPPED AT A TRAFFIC LIGHT AND THE VEHICLE STALLED. I TURNED THE VEHICLE ON AND OFF A NUMBER OF TIMES AND THE WARNING REMAINED; THE CAR WAS NOT DRIVABLE. AFTER ABOUT 5 MINUTES AFTER CYCLING THE ON/OFF... Read more
POWER TRAIN
Aug 6, 2014
Incident date: Aug 6, 2014
ON THE FREEWAY ACCELERATING SLIGHTLY WHILE MERGING INTO THE LEFTMOST LANE. POWER SUDDENLY WAS LOST WITH A "STOP SAFELY NOW" MESSAGE ON THE DASH. AS IT WAS RUSH HOUR, IT WAS DIFFICULT TO MERGE 6 LANES TO THE RIGHT TO GET TO THE SHOULDER. BRAKES AND STEERING WERE WORKING AND I STOPPED SAFELY. CAR WOUL... Read more
POWER TRAIN
Jul 9, 2014
Incident date: Jul 9, 2014
JUST ENTERED FREEWAY ON-RAMP AND BEGAN TO ACCELERATE WHEN POWER INSTANTLY CEASED AND CAR COASTED. DASHBOARD INDICATED "STOP SAFELY NOW" AND I PULLED TO THE SIDE. STEERING AND BRAKES WERE STILL FUNCTIONING BUT NO RESPONSE AT ALL FROM THE ACCELERATOR. CAR DID NOT RESPOND AT FIRST TO A RESTART. HAD TO ... Read more
SERVICE BRAKES
May 25, 2014
Incident date: Oct 12, 2013
THE REGENERATIVE BRAKES ON MY 2012 FORD FOCUS EV DO NOT APPEAR TO BE WORKING PROPERLY AND I AM GROWING CONCERNED THAT THEY MAY BE UNSAFE, ESPECIALLY AT HIGHWAY SPEEDS. OTHER FORD FOCUS EV'S THAT I'VE TESTED BRAKE DIFFERENTLY WITH MUCH MORE CONTROL. THE BRAKES ON MY VEHICLE ARE EITHER "ON" OR "OFF"... Read more
FUEL/PROPULSION SYSTEM
May 5, 2014
Incident date: Mar 27, 2014
THE PRODUCT IS BOSCH POWER XPRESS 240 VOLT CHARGER COUPLED TO MY 2012 FORD FOCUS ELECTRIC. IT IS SET TO 30 AMPS FOR MY VEHICLE....UPDATED 12/17/14 *BF THIS CHARGER WAS PUT IN SERVICE ON 7/22/2013. I NOTICED IN FEBRUARY THAT THERE WAS A NOTICEABLE ELECTRICAL SMELL OF MELTED PLASTIC AFTER CHAR... Read more
ELECTRICAL SYSTEM
May 5, 2014
Incident date: Mar 27, 2014
THE PRODUCT IS BOSCH POWER XPRESS 240 VOLT CHARGER COUPLED TO MY 2012 FORD FOCUS ELECTRIC. IT IS SET TO 30 AMPS FOR MY VEHICLE....UPDATED 12/17/14 *BF THIS CHARGER WAS PUT IN SERVICE ON 7/22/2013. I NOTICED IN FEBRUARY THAT THERE WAS A NOTICEABLE ELECTRICAL SMELL OF MELTED PLASTIC AFTER CHAR... Read more
ENGINE AND ENGINE COOLING
Feb 27, 2014
Incident date: Aug 1, 2013
TO DATE 8/20/2013 THE CAR HAS DIED 8 TIMES AND 4 TIMES IN THE LAST WEEK. THE SEQUENCE I USE TO GET IT STARTED AGAIN IS AFTER THE SSN WARNING, PULL OVER, TURN INGITION OFF, OPEN DOOR, CLOSE DOOR, LOCK CAR, UNLOCK CAR, PRESS START. IT ONLY STARTED TO HAPPEN AFTER THE UPDATE WAS DONE. IT HAPPENS OVER B... Read more
ELECTRICAL SYSTEM
Feb 27, 2014
Incident date: Aug 1, 2013
TO DATE 8/20/2013 THE CAR HAS DIED 8 TIMES AND 4 TIMES IN THE LAST WEEK. THE SEQUENCE I USE TO GET IT STARTED AGAIN IS AFTER THE SSN WARNING, PULL OVER, TURN INGITION OFF, OPEN DOOR, CLOSE DOOR, LOCK CAR, UNLOCK CAR, PRESS START. IT ONLY STARTED TO HAPPEN AFTER THE UPDATE WAS DONE. IT HAPPENS OVER B... Read more
POWER TRAIN
Feb 27, 2014
Incident date: Aug 1, 2013
TO DATE 8/20/2013 THE CAR HAS DIED 8 TIMES AND 4 TIMES IN THE LAST WEEK. THE SEQUENCE I USE TO GET IT STARTED AGAIN IS AFTER THE SSN WARNING, PULL OVER, TURN INGITION OFF, OPEN DOOR, CLOSE DOOR, LOCK CAR, UNLOCK CAR, PRESS START. IT ONLY STARTED TO HAPPEN AFTER THE UPDATE WAS DONE. IT HAPPENS OVER B... Read more
POWER TRAIN
Jan 24, 2014
Incident date: Jan 23, 2014
FULL CHARGE, ENTERED READY TO DRIVE MODE, SELECTED REVERSE AND CAR SHUT DOWN. READY TO DRIVE INDICATOR OFF. PLACED BACK IN PARK, PRESSED STOP BUTTON, DEPRESSED BRAKE PEDAL, PRESSED START BUTTON AND CAR INDICATED READY TO DRIVE AGAIN. SELECTED REVERSE AND IT WORKED NORMALLY. SEPARATE INCIDENT, ON... Read more
ELECTRICAL SYSTEM
Nov 23, 2013
Incident date: Nov 1, 2012
WHILE DRIVING THE VEHICLE, I SUDDENLY RECEIVED A "STOP SAFELY NOW" MESSAGE. THIS HAS HAPPENED SEVERAL TIMES SINCE THE FIRST INCIDENT, SOMETIMES WHILE DRIVING THE VEHICLE, AND SOMETIMES WHILE THE VEHICLE IS NOT IN MOTION. IN ADDITION, THE STATED AVAILABLE CAPACITY OF THE BATTERY (23KWH) IS IN FACT NO... Read more
FUEL/PROPULSION SYSTEM
Nov 23, 2013
Incident date: Nov 1, 2012
WHILE DRIVING THE VEHICLE, I SUDDENLY RECEIVED A "STOP SAFELY NOW" MESSAGE. THIS HAS HAPPENED SEVERAL TIMES SINCE THE FIRST INCIDENT, SOMETIMES WHILE DRIVING THE VEHICLE, AND SOMETIMES WHILE THE VEHICLE IS NOT IN MOTION. IN ADDITION, THE STATED AVAILABLE CAPACITY OF THE BATTERY (23KWH) IS IN FACT NO... Read more
POWER TRAIN
Oct 25, 2013
Incident date: Oct 24, 2013
THIS IS AN ELECTRIC VEHICLE. THE CAR WAS SHUT DOWN COMPLETELY IN THE MIDDLE OF STREET. THE MESSAGE DISPLAYED INDICATED I SHOULD "STOP THE VEHICLE NOW". AFTER ABOUT TWO MINUTES, I WAS ABLE TO START THE SYSTEM AGAIN AND DRIVE AWAY. *TR
POWER TRAIN
Oct 21, 2013
Incident date: Oct 21, 2013
"STOP SAFELY NOW" MESSAGE APPEARED WHILE TRAVELING ABOUT 30MPH AND SLOWING DOWN FOR A STOPLIGHT. CAR WOULD NOT MOVE WHILE MESSAGE WAS LIT. THE CAR HAD 88% CHARGE, AND WAS CHARGING 5MIN PRIOR TO THE INCIDENT. TRYING TO RESTART THE CAR WAS UNSUCCESSFULLY AT FIRST, BUT I TURNED THE CAR OFF, OPENED A DO... Read more
ENGINE
Oct 21, 2013
Incident date: Oct 21, 2013
"STOP SAFELY NOW" MESSAGE APPEARED WHILE TRAVELING ABOUT 30MPH AND SLOWING DOWN FOR A STOPLIGHT. CAR WOULD NOT MOVE WHILE MESSAGE WAS LIT. THE CAR HAD 88% CHARGE, AND WAS CHARGING 5MIN PRIOR TO THE INCIDENT. TRYING TO RESTART THE CAR WAS UNSUCCESSFULLY AT FIRST, BUT I TURNED THE CAR OFF, OPENED A DO... Read more
ELECTRICAL SYSTEM
Oct 21, 2013
Incident date: Oct 21, 2013
"STOP SAFELY NOW" MESSAGE APPEARED WHILE TRAVELING ABOUT 30MPH AND SLOWING DOWN FOR A STOPLIGHT. CAR WOULD NOT MOVE WHILE MESSAGE WAS LIT. THE CAR HAD 88% CHARGE, AND WAS CHARGING 5MIN PRIOR TO THE INCIDENT. TRYING TO RESTART THE CAR WAS UNSUCCESSFULLY AT FIRST, BUT I TURNED THE CAR OFF, OPENED A DO... Read more
FUEL/PROPULSION SYSTEM
Oct 19, 2013
Incident date: Oct 17, 2013
STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". (I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY STATE OF CHARGE - NORMAL.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN PROVIDING NO MOTIVE POWER. AT THAT POINT A COMPLETE ... Read more
POWER TRAIN
Oct 19, 2013
Incident date: Oct 17, 2013
STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". (I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY STATE OF CHARGE - NORMAL.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN PROVIDING NO MOTIVE POWER. AT THAT POINT A COMPLETE ... Read more
POWER TRAIN
Oct 17, 2013
Incident date: Oct 16, 2013
WHILE DRIVING ON A HIGHWAY BRIDGE, THE FORD FOCUS ELECTRIC STALLED. THE DASHBOARD SHOWS A SIGN "STOP SAFELY NOW" AND THEN A PICTURE OF A YELLOW WRENCH. I HAD TO STOP AT THE HIGHWAY'S SHOULDER. VERY VERY DANGEROUS. VERY UNSAFE. I TRIED TO START THE CAR. IT WOULD NOT START. AFTER 45 MINUTES, WHEN ALL ... Read more
Showing 50 of 53 complaints.
EPA Fuel Economy, 2012 FORD FOCUS ELECTRIC
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| Automatic (variable gear ratios) (Front-Wheel Drive) | 110.0 | 99.0 | 105.0 | Electricity | $700 |
CO2 Emissions: 0.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2012 FORD FOCUS ELECTRIC
39 manufacturer communications from 22 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 7 |
| 350000 EQUIPMENT | 6 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 5 |
| 100000 POWER TRAIN | 5 |
| 060000 ENGINE (PWS) | 3 |
| 074000 FUEL/PROPULSION SYSTEM (PWS) | 2 |
| 160000 STRUCTURE | 2 |
| 140000 AIR BAGS | 2 |
TSB 20-2140
Apr 24, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on t
SSM 48243
Oct 4, 2019
110000 ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BEC
SSM 47563
Oct 4, 2018
060000 ENGINE (PWS)
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture.
SSM 47563
Oct 4, 2018
350000 EQUIPMENT
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture.
SSM 47563
Oct 4, 2018
100000 POWER TRAIN
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture.
SSM 47428
Jul 20, 2018
350000 EQUIPMENT
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47428
Jul 20, 2018
110000 ELECTRICAL SYSTEM
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
SSM 47428
Jul 20, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
tsb18-2216
Jul 20, 2018
350000 EQUIPMENT
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216
Jul 20, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
TSB18-2062
Feb 20, 2018
110000 ELECTRICAL SYSTEM
Some 2012-2014 Focus vehicles equipped with a 2.0L gasoline direct injection (GDI) engine may exhibit concerns of engine runs rough, crank no-start, loss of power, loss of engine RPM, and/or illuminated MIL with diagnostic trouble codes (DT
SSM 46371
Feb 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO
15N04-S2
Dec 5, 2016
350000 EQUIPMENT
CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
TSB 16-0129
Sep 26, 2016
100000 POWER TRAIN
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac
TSB 16-0129
Sep 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac
TSB16-0109
Aug 16, 2016
100000 POWER TRAIN
SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHI
16B02
Mar 22, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16B02C
Mar 22, 2016
110000 ELECTRICAL SYSTEM
Delivery Hold - Customer Satisfaction Program 16 B02 Certain 2012-2016 Model Years Focus Electric vehicles High voltage Lower battery connector corrosion.
LTR3756
Feb 5, 2016
140000 AIR BAGS
49 CFR Part 579.5 Monthly Communications - January 2016
TSB160001
Feb 5, 2016
074000 FUEL/PROPULSION SYSTEM (PWS)
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
LTR3756
Feb 5, 2016
160000 STRUCTURE
49 CFR Part 579.5 Monthly Communications - January 2016
LTR3756
Feb 5, 2016
060000 ENGINE (PWS)
49 CFR Part 579.5 Monthly Communications - January 2016
LTR3756
Feb 5, 2016
074000 FUEL/PROPULSION SYSTEM (PWS)
49 CFR Part 579.5 Monthly Communications - January 2016
TSB160001
Feb 5, 2016
100000 POWER TRAIN
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB160001
Feb 5, 2016
140000 AIR BAGS
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB160001
Feb 5, 2016
160000 STRUCTURE
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB160001
Feb 5, 2016
350000 EQUIPMENT
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
TSB160001
Feb 5, 2016
060000 ENGINE (PWS)
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
LTR3756
Feb 5, 2016
110000 ELECTRICAL SYSTEM
49 CFR Part 579.5 Monthly Communications - January 2016
LTR3756
Feb 5, 2016
100000 POWER TRAIN
49 CFR Part 579.5 Monthly Communications - January 2016
TSB15-0134
Aug 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: 2012-2015 FOCUS DISCHARGED CONCERNS EXHIBITED BY 12VOLT BATTERY ON ELECTRIC VEHICLES *CN
44863
Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
15-0031
Mar 10, 2015
110000 ELECTRICAL SYSTEM
FORD 2012-2014 FOCUS : CERTAIN FOCUS ELECTRIC VEHICLE ARE EXPERIENCING A MESSAGE "STOP SAFELY NOW" DIAGNOSTIC TROUBLE CODE PRESENT IN THE PCM. *LJ
ASI-44718
Sep 1, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD: POTENTIAL DRIVING ISSUES OCCUR WHEN USING AFTERMARKET DEVICES FOR VEHICLES WITH SMART DATA LINK CONNECTOR (SDLC) AND TO CHECK FOR AFTERMARKET DEVICES AND DISCONNECT THEM FROM DATA LINK CONNECTORS AND RETEST FOR CODES PRIOR TO DIAGNOST
ASI-44718
Sep 1, 2014
350000 EQUIPMENT
FORD: POTENTIAL DRIVING ISSUES OCCUR WHEN USING AFTERMARKET DEVICES FOR VEHICLES WITH SMART DATA LINK CONNECTOR (SDLC) AND TO CHECK FOR AFTERMARKET DEVICES AND DISCONNECT THEM FROM DATA LINK CONNECTORS AND RETEST FOR CODES PRIOR TO DIAGNOST
ASI-44549
May 1, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: DIAGNOSTIC TROUBLE CODE (DTC) P0AA6 IN BATTERY ENERGY CONTROL MODULE (BECM), THE WRENCH AND/OR RED TRIANGLE LAMP IS ILLUMINATED AND WOULD ALSO EXPERIENCE A NO START/RUN CONDITION. MODEL 2012-2014 FOCUS ELECTRIC. *PE
ASI-44397
Feb 1, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: A MESSAGE APPEARING IN INSTRUMENT PANEL, STOP SAFELY NOW, OR WRENCH LAMP WILL ILLUMINATE, DUE TO ISOLATION FAULT OF EV BATTERY SYSTEM. MODEL 2012-2014 FOCUS ELECTRIC. *PE
ASI-44302
Nov 1, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: AFTER BEING FULLY CHARGED, THE EV RANGE MAY BE DISPLAYED AND DISTANCE TO EMPTY FEATURE IS SIMILAR TO CONVENTIONAL GASOLINE VEHICLE AND HOW VEHICLE WAS DRIVEN PRIOR TO CHARGING BATTERY. MODEL 2012-2014 FOCUS ELECTRIC, 2013 C-MAX ENER
ASI-32226
May 1, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD: VEHICLES MAY RECEIVED INVALID DATA FROM ACCESSORY PROTOCOL INTERFACE MODULE (DTC U0554:00) FROM GENERIC FUNCTION MODULE DURING DIAGNOSTIC SELF TESTS. MODEL 2012-2013 FOCUS ELECTRIC, C-MAX/FUSION/MKZ HYBRID, ENERGI. *PE
NHTSA Safety Investigations, FORD FOCUS ELECTRIC
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE13031
Opened: Sep 6, 2013 , Closed: Nov 15, 2013
Electric powertrain propulsion failure
In an October 28, 2013 letter to NHTSA, Ford Motor Company (Ford) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 Ford Focus Electric vehicles manufactured from September 15, 2011 through August 2... Read more
FORD FOCUS ELECTRIC - All Years Overview
Complete safety history for the FORD FOCUS ELECTRIC across all model years (2012, 2016).
11
Total Recalls
312
Total Complaints
1
Investigations
6
Reported Crashes
2
Reported Fires
0
Reported Deaths