2018 FORD ESCAPE
4 recalls, 2,118 complaints - 243 TSBs - 5/5 safety rating
26V011000 Jan 15, 2026
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim lett... Read more
22V413000 Jun 10, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notifica... Read more
18V104000 Feb 12, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Consequence
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the brake hoses, replacing any that are incorrect, free of charge. The recall is expected to begin March 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S04.
17V803000 Dec 18, 2017
AIR BAGS:SIDE/WINDOW
Defect Description
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Consequence
If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.
Complaint Statistics
2,118 total complaints
108 crashes 25 fires 101 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 461 |
| POWER TRAIN | 246 |
| ELECTRICAL SYSTEM | 236 |
| UNKNOWN OR OTHER | 189 |
| STEERING | 102 |
| SERVICE BRAKES | 98 |
| FUEL/PROPULSION SYSTEM | 87 |
| AIR BAGS | 67 |
| STRUCTURE:BODY | 53 |
| ENGINE AND ENGINE COOLING | 51 |
ENGINE
Jul 11, 2026
Incident date: Jun 18, 2026
I am reporting a severe safety hazard regarding a complete powertrain failure on my 2018 Ford Escape Titanium AWD equipped with the 2.0L EcoBoost engine. This vehicle experienced a catastrophic internal failure due to a known factory design defect where engine coolant intrudes directly into the cyli... Read more
ENGINE
Jul 11, 2026
Incident date: Jul 9, 2026
The engine failed because of coolant intrusion and the cylinders are messed up because of it. The engine could have died or locked up while driving,the car could have overheated and caught fire. Yes a ford dealer diagnosed the vehicle. Yes I had a check engine light come on for a misfire in cylinder... Read more
ENGINE
Jul 10, 2026
Incident date: Jun 20, 2026
The check engine light came on. It would not go above 60 mph. The vehicle was blowing hot air and shaking.
POWER TRAIN
Jul 9, 2026
Incident date: Jul 9, 2026
Multiple instances of low power to ignition coils (all of have been replaced with new coils and plugs). Transmission immediately stopped transmitting power to the wheels and would not re-engage. Transmission would sometimes go into gear, but slam into gear, lurch, or only shift into 1 or 2.
ELECTRICAL SYSTEM
Jul 9, 2026
Incident date: Jul 9, 2026
Multiple instances of low power to ignition coils (all of have been replaced with new coils and plugs). Transmission immediately stopped transmitting power to the wheels and would not re-engage. Transmission would sometimes go into gear, but slam into gear, lurch, or only shift into 1 or 2.
ENGINE
Jul 9, 2026
Incident date: Jun 26, 2026
I am reporting a severe, dangerous engine design defect in my 2018 Ford Escape Titanium (2.0L EcoBoost engine). The vehicle has suffered an internal cylinder head failure, allowing engine coolant to flood directly into the cylinders (coolant intrusion). This defect has rendered the vehicle completel... Read more
ENGINE
Jul 8, 2026
Incident date: May 20, 2026
defective engine block coolant intrusion into the cylinders engine shuts off during highway use. check engine light comes on before. i have taken it to ford dealership, it is a know defect, and they will not help with cost
ENGINE
Jul 7, 2026
Incident date: Jun 1, 2025
My 2018 Ford Escape with the 1.5 EcoBoost has a dealer confirmed coolant intrusion failure. This is what is addressed in the 21N12 program customer satisfaction program. But my vin is not listed. But my engine has the identical engine failure. They told me I needed a new engine. I reached out to Fo... Read more
ENGINE
Jul 7, 2026
Incident date: Jul 6, 2026
Coolant intrusion I now need a new engine Known problem by Ford who refuses to fix it I now owe on a car that I cannot drive
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Jul 7, 2026
Incident date: Jun 20, 2026
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that the front driver-side vent failed. The vehicle was taken to a dealer, where it was diagnosed that the engine needed to be replaced... Read more
ENGINE
Jul 6, 2026
Incident date: May 20, 2026
The suv had a coolant loss. After checking the oil it smelled like antifreeze and the antifreeze container smelled of gas mixed with antifreeze
ENGINE
Jul 4, 2026
Incident date: Jun 26, 2026
Vehicle has a coolant intrusion issue which is a well known issue for this model and year. Reference campaign 21N12
POWER TRAIN
Jul 3, 2026
Incident date: Dec 22, 2025
Request for NHTSA Investigation – 2018 Ford Escape 1.5L EcoBoost Coolant Intrusion Engine Defect Vehicle Information Year/Make/Model: 2018 Ford Escape Engine: 1.5L EcoBoost VIN: [XXX] I am submitting this complaint regarding a well-documented coolant intrusion defect affecting my ve... Read more
ENGINE
Jul 3, 2026
Incident date: Dec 22, 2025
Request for NHTSA Investigation – 2018 Ford Escape 1.5L EcoBoost Coolant Intrusion Engine Defect Vehicle Information Year/Make/Model: 2018 Ford Escape Engine: 1.5L EcoBoost VIN: [XXX] I am submitting this complaint regarding a well-documented coolant intrusion defect affecting my ve... Read more
FUEL/PROPULSION SYSTEM
Jul 3, 2026
Incident date: Dec 22, 2025
Request for NHTSA Investigation – 2018 Ford Escape 1.5L EcoBoost Coolant Intrusion Engine Defect Vehicle Information Year/Make/Model: 2018 Ford Escape Engine: 1.5L EcoBoost VIN: [XXX] I am submitting this complaint regarding a well-documented coolant intrusion defect affecting my ve... Read more
POWER TRAIN
Jul 3, 2026
Incident date: Jul 1, 2026
The transmission has very harsh and delayed up shifts. It has been maintained by Ford since new. The transmission appears to be defective.
ENGINE AND ENGINE COOLING
Jul 2, 2026
Incident date: Jan 1, 2026
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 45 MPH, the check engine warning light illuminated. The contact was concerned about the vehicle catching on fire. Additionally, the contact stated the vehicle was unsafe to drive. The vehicle was taken to an ind... Read more
ENGINE
Jul 1, 2026
Incident date: Jun 12, 2026
The vehicle experienced a coolant intrusion failure involving the 2.0L EcoBoost engine. While driving, the engine began to misfire and run rough, and the check engine light illuminated. Diagnostic testing confirmed a cylinder misfire. A dealership inspected the vehicle and confirmed that coolant was... Read more
POWER TRAIN
Jul 1, 2026
Incident date: Jun 12, 2026
The vehicle experienced a coolant intrusion failure involving the 2.0L EcoBoost engine. While driving, the engine began to misfire and run rough, and the check engine light illuminated. Diagnostic testing confirmed a cylinder misfire. A dealership inspected the vehicle and confirmed that coolant was... Read more
ENGINE
Jun 30, 2026
Incident date: Jun 19, 2026
Check-engine light related to code P0301 (misfire, cylinder 1). This is a known issue on many Ford engines, including the 2.0L ecoBoost in our Escape (with Titanium trim). Reference: https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf
ENGINE
Jun 30, 2026
Incident date: Jun 29, 2026
1. The engine developed a coolant intrusion failure. A Ford repair shop diagnosed coolant leaking into the engine, consistent with the known 1.5L EcoBoost coolant intrusion issue. The vehicle and failed engine are available for inspection upon request. 2.The engine misfired and requires replacement... Read more
ENGINE
Jun 30, 2026
Incident date: Jun 30, 2026
The vehicle is experiencing severe engine malfunction due to a documented manufacturing defect: coolant intrusion into the engine cylinders (per Ford Technical Service Bulletin TSB 22-2134). An authorized Ford dealership service department at Shehy Ford, Midlothian, VA, has officially inspected the ... Read more
ENGINE
Jun 30, 2026
Incident date: Mar 1, 2022
Coolant leak from engine block. Crack in engine block. Per Ford its a known issue on the 2018 escape model vehi les. Required full engine replacement by Ford. Paid for out of pocket, no warranty no recall when work completed in 2022.
ENGINE
Jun 30, 2026
Incident date: Jun 30, 2026
Contaminated coolant system
ENGINE
Jun 30, 2026
Incident date: Aug 1, 2024
My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This has caused me a great deal of financial stress as I still pay on the vehicle auto loan and was quot... Read more
FUEL/PROPULSION SYSTEM
Jun 30, 2026
Incident date: Jun 30, 2026
The vehicle is experiencing severe engine malfunction due to a documented manufacturing defect: coolant intrusion into the engine cylinders (per Ford Technical Service Bulletin TSB 22-2134). An authorized Ford dealership service department at Shehy Ford, Midlothian, VA, has officially inspected the ... Read more
ENGINE
Jun 30, 2026
Incident date: Jun 19, 2026
Head cracked and allowed coolant to intrude into the cylinders causing misfiring and white smoke to come out of the exhaust. Barely made it off the highway to a safe location as I was quickly loosing acceleration. Issue confirmed by Sames Ford dealership in Harlingen, TX (codes p0302 and p0303). The... Read more
ENGINE
Jun 30, 2026
Incident date: May 14, 2026
2018 Ford Escape SE with a 1.5l Ecoboost engine is experiencing coolant intrusion into the cylinders. This is a well documented flaw in the engine block for which the repairs are more expensive than the value of the vehicle. Service centers have validated the problem and the flaw has been redesigned... Read more
ENGINE
Jun 29, 2026
Incident date: Jun 28, 2026
The engine failed due to coolant system leak. Ford is well aware of this issue but refuses to do a recall.
UNKNOWN OR OTHER
Jun 28, 2026
Incident date: Jun 28, 2026
2018 Ford Escape. I have had the car since 12/2024. Less then 22000 miles in it. In this time I have had 4 alignment done. First one was 2 day after getting car. I pulls to the left. Second was 2 weeks after the first one. Then drove my car with a trailer on it to [XXX]. I made it [XXX] and dropped ... Read more
STEERING
Jun 28, 2026
Incident date: Jun 28, 2026
2018 Ford Escape. I have had the car since 12/2024. Less then 22000 miles in it. In this time I have had 4 alignment done. First one was 2 day after getting car. I pulls to the left. Second was 2 weeks after the first one. Then drove my car with a trailer on it to [XXX]. I made it [XXX] and dropped ... Read more
WHEELS
Jun 28, 2026
Incident date: Jun 28, 2026
2018 Ford Escape. I have had the car since 12/2024. Less then 22000 miles in it. In this time I have had 4 alignment done. First one was 2 day after getting car. I pulls to the left. Second was 2 weeks after the first one. Then drove my car with a trailer on it to [XXX]. I made it [XXX] and dropped ... Read more
ENGINE
Jun 27, 2026
Incident date: Aug 1, 2023
The cylinder block in the engine has a Crack in it caused by a coolant leak and overheating. Never signaled low coolant. Showed signs of overheating after diagnosis from auto shop. Drove perfectly normal until one day it didn't. All preventative maintenance including oil changes were completed when ... Read more
ENGINE
Jun 26, 2026
Incident date: Jun 15, 2026
My daughter was driving down the highway and the brakes all of sudden wouldn’t work. She narrowly avoided a collision and got the vehicle to a stop. We had it towed to My shop for inspection and turns out the vacuum pump went out without warning and causes power brakes to fail. I have fixed it and... Read more
ENGINE
Jun 26, 2026
Incident date: Jun 16, 2026
The vehicle experienced engine failure due to coolant intrusion into the engine cylinders, requiring complete engine replacement. The vehicle is available for inspection upon request. Prior to diagnosis, the vehicle exhibited engine misfires, rough operation, and noticeable “jumping” or jerking... Read more
ENGINE
Jun 26, 2026
Incident date: Jun 1, 2026
I take pride in keeping my vehicles maintained when needed. Out of nowhere, my vehicle with less than 70,000 miles on it began having a cylinder misfire. Now I’m faced with possibly having to get a new engine because of an apparently known defect for this engine. Ford won’t help and my dealershi... Read more
SERVICE BRAKES
Jun 26, 2026
Incident date: Jun 15, 2026
My daughter was driving down the highway and the brakes all of sudden wouldn’t work. She narrowly avoided a collision and got the vehicle to a stop. We had it towed to My shop for inspection and turns out the vacuum pump went out without warning and causes power brakes to fail. I have fixed it and... Read more
ENGINE
Jun 25, 2026
Incident date: Jun 22, 2026
My pregnant wife and 2 year old daughter we driving to daycare the morning of June 22nd 2026 and the car flashed an engine overheating message while they were on the highway. They were luckily able to pull off safely and get the car home. Then on June 23rd I went to take the car into the shop to get... Read more
ENGINE
Jun 25, 2026
Incident date: Jun 24, 2026
Known issue with Ford 1.5L Ecoboost engines, coolant intrusion into cylinders due to faulty short block design. Should be recalled or under a lifetime warranty.
POWER TRAIN
Jun 25, 2026
Incident date: Jun 22, 2026
My pregnant wife and 2 year old daughter we driving to daycare the morning of June 22nd 2026 and the car flashed an engine overheating message while they were on the highway. They were luckily able to pull off safely and get the car home. Then on June 23rd I went to take the car into the shop to get... Read more
ENGINE
Jun 25, 2026
Incident date: Jun 8, 2026
Coolant intrusion of the engine. Coolant appearing in the cylinders due to engine block flaw design. The vehicle was inspected at 4 different locations, including Auto Zone, Meineke and 2 Ford dealerships and all came to the same conclusion. It is available for inspection upon request. My safety w... Read more
ENGINE
Jun 25, 2026
Incident date: May 29, 2026
My car engine overheated, the check engine light came on, and the "engine fault, service now" message popped up when I was driving to work. My local Ford dealership confirmed that there was coolant intrusion into the second cylinder bore of the engine of my vehicle. Thankfully, due to the gradual pr... Read more
ENGINE
Jun 24, 2026
Incident date: Jun 23, 2026
I bought the vehicle used with 98,000 miles. After a few months of driving and reaching 103,000 miles is when the problem occurred. As active duty military I was in the field for 2 days. When I had gotten out of the field I started the car and was sitting there for about 2 minutes and seen the tempe... Read more
ENGINE
Jun 24, 2026
Incident date: Dec 31, 1969
The coolant is going into the cylinder or intake and exhaust causing the car to lose power and completely stal while on freeway. No warning, completely stal out.
FUEL/PROPULSION SYSTEM
Jun 24, 2026
Incident date: Dec 31, 1969
The coolant is going into the cylinder or intake and exhaust causing the car to lose power and completely stal while on freeway. No warning, completely stal out.
ENGINE
Jun 23, 2026
Incident date: May 1, 2026
My car experienced a sudden internal engine failure due to a known manufacturer design defect causing coolant intrusion into the engine cylinders. A Ford dealer service center diagnosed the issue with Diagnostic Trouble Code (DTC) P0303, confirming a Cylinder 3 misfire caused by coolant leaking into... Read more
ENGINE
Jun 22, 2026
Incident date: Mar 16, 2026
I bought a 2018 Ford Escape SEL 4WD in March of 2019 ( I think ) it already had about 1240 miles on it but was sold to me as new. At the time of purchase I also bought a 7 yr warranty because of my age. Only my wife and I drove the car. In March of 2026 the engine block failed due to a manufacturing... Read more
ENGINE
Jun 22, 2026
Incident date: Jun 1, 2026
Coolant intrusion into cylinder, car shakes when idling, lots of white smoke coming out of tailpipes
ENGINE
Jun 19, 2026
Incident date: Jun 18, 2026
Coolant intrusion in cylinder 3. Vehicle suddenly loses power causing concern for collision at operating speeds. This was diagnosed by a dealership. This is a known issue.
UNKNOWN OR OTHER
Jun 18, 2026
Incident date: Jun 18, 2026
Nothing happened I just noticed I have a blind spot in both of my rearview mirrors and I am aware of this.
Showing 50 of 2,118 complaints.
NHTSA Safety Ratings, 2018 FORD ESCAPE
2018 Ford Escape SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 18.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2018 FORD ESCAPE
243 manufacturer communications from 160 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 62 |
| 060000 ENGINE AND ENGINE COOLING | 34 |
| 350000 EQUIPMENT | 30 |
| 100000 POWER TRAIN | 11 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 10 |
| 060000 ENGINE (PWS) | 8 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 6 |
| 353000 EQUIPMENT:ELECTRICAL | 6 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52335
Mar 6, 2024
060000 ENGINE AND ENGINE COOLING
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
SSM 51838
Aug 2, 2023
110000 ELECTRICAL SYSTEM
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr
SAN-Vol1 I1
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
SSM 51409
Mar 2, 2023
060000 ENGINE AND ENGINE COOLING
Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VC
SSM 51261
Dec 16, 2022
030000 BRAKES (PWS)
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
SSM 51120
Oct 6, 2022
030000 SERVICE BRAKES, HYDRAULIC
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
TSB 22-2322
Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
SSM 50975
Jul 29, 2022
110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons
SSM 50873
Jun 21, 2022
110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition
TSB 22-2229
Jun 10, 2022
060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
19B37
Jun 9, 2022
060000 ENGINE AND ENGINE COOLING
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant intrusion into the cylinder bores. Customer symptoms inclu
21N12
Jun 9, 2022
060000 ENGINE AND ENGINE COOLING
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine ??A?A? Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1.5L EcoBoost engine may exhibit a low coolant level, whit
19B37-S4
Jun 9, 2022
103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms incl
19B37-S4
Jun 9, 2022
060000 ENGINE AND ENGINE COOLING
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms incl
SSM 50804
May 24, 2022
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
SSM 50726
Apr 27, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th
TSB 22-2066
Apr 26, 2022
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 22-2134
Apr 15, 2022
350000 EQUIPMENT
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 22-2134
Apr 15, 2022
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 22-2133
Apr 15, 2022
350000 EQUIPMENT
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
TSB 22-2133
Apr 15, 2022
060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
SSM 50651
Apr 5, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th
SSM 50651
Apr 5, 2022
350000 EQUIPMENT
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th
TSB 22-2104
Mar 21, 2022
354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
SSM 50502
Feb 17, 2022
220000 SEATS
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus
SSM 50439
Jan 28, 2022
060000 ENGINE AND ENGINE COOLING
Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re
SSM 50375
Dec 23, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50375
Dec 23, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50346
Dec 14, 2021
353000 EQUIPMENT:ELECTRICAL
Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te
SSM 50251
Nov 2, 2021
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th
SSM 50251
Nov 2, 2021
980000 UNKNOWN OR OTHER
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th
TSB 21-2269
Sep 9, 2021
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 21-2269
Sep 9, 2021
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
SSM 50067
Aug 27, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 50064
Aug 25, 2021
031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor
SSM 50049
Aug 17, 2021
102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol
SSM 50039
Aug 16, 2021
110000 ELECTRICAL SYSTEM
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled
TSB 21-2236
Jul 22, 2021
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,
TSB 21-2175
Jun 2, 2021
110000 ELECTRICAL SYSTEM
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20
SSM 49821
May 24, 2021
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49821
May 24, 2021
060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49820
May 24, 2021
350000 EQUIPMENT
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition
SSM 49820
May 24, 2021
110000 ELECTRICAL SYSTEM
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition
TSB 21-2152
May 18, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152
May 18, 2021
350000 EQUIPMENT
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152
May 18, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
SSM 49803
May 18, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te
SSM 49803
May 18, 2021
350000 EQUIPMENT
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te
SSM 49803
May 18, 2021
110000 ELECTRICAL SYSTEM
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te
SSM 49795
May 12, 2021
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo
SSM 49795
May 12, 2021
110000 ELECTRICAL SYSTEM
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo
TSB 21-2077
Mar 18, 2021
110000 ELECTRICAL SYSTEM
Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may b
TSB 21-2033
Mar 10, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
SSM 49596
Feb 18, 2021
060000 ENGINE AND ENGINE COOLING
Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to eng
SSM 49541
Feb 3, 2021
350000 EQUIPMENT
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus
SSM 49292
Oct 29, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te
SSM 49292
Oct 29, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te
SSM 49284
Oct 26, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus
SSM 49284
Oct 26, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus
SSM 49210
Sep 25, 2020
060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
SSM 49084
Aug 12, 2020
110000 ELECTRICAL SYSTEM
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct t
TSB 20-2255
Aug 6, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201
SSM 48908
Jun 17, 2020
350000 EQUIPMENT
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple
SSM 48908
Jun 17, 2020
110000 ELECTRICAL SYSTEM
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple
SSM 48895
Jun 15, 2020
060000 ENGINE (PWS)
Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in
SSM 48895
Jun 15, 2020
110000 ELECTRICAL SYSTEM
Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in
SSM 48895
Jun 15, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in
SSM 48858
May 29, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil
TSB 20-2171
May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171
May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2165
May 13, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software i
TSB 20-2165
May 13, 2020
100000 POWER TRAIN
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software i
19B37-S3
May 6, 2020
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Over time, this
19B37-S3
May 6, 2020
060000 ENGINE AND ENGINE COOLING
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Over time, this
SSM 48757
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol
SSM 48725
Apr 3, 2020
100000 POWER TRAIN
2016-2019 Escape vehicles equipped with the 1.6L EcoBoost or 1.5L EcoBoost engines may have missing or damaged dowel alignment pins between the engine and transaxle. When either a new long block or new short block is installed in the vehicl
TSB 20-2100
Apr 2, 2020
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
SSM 48619
Mar 9, 2020
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48619
Mar 9, 2020
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
19B37-S2
Feb 27, 2020
110000 ELECTRICAL SYSTEM
Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. ??A?A? Non-Traditional Repair Approaches: The dongle re-flash process allow
SSM 48558
Feb 18, 2020
110000 ELECTRICAL SYSTEM
SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via F
19B37-S1
Jan 21, 2020
060000 ENGINE AND ENGINE COOLING
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Over time, this
TSB-20-2002
Jan 17, 2020
100000 POWER TRAIN
Some 2018-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). This may be due to the c
TSB-20-2002
Jan 17, 2020
060000 ENGINE AND ENGINE COOLING
Some 2018-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). This may be due to the c
SSM 48423
Dec 20, 2019
100000 POWER TRAIN
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t
TSB 19-2346
Dec 20, 2019
060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
19B37
Dec 12, 2019
110000 ELECTRICAL SYSTEM
Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming
19B37
Dec 12, 2019
100000 POWER TRAIN
Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming
TSB 19-2375
Dec 11, 2019
060000 ENGINE AND ENGINE COOLING
This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhib
SSM 48340
Nov 21, 2019
110000 ELECTRICAL SYSTEM
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the
TSB 19-2139
Nov 21, 2019
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
SSM 48335
Nov 20, 2019
110000 ELECTRICAL SYSTEM
Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To correct this condition, reprogram the trailer module (TRM) using
SSM 48335
Nov 20, 2019
210000 TRAILER HITCHES
Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To correct this condition, reprogram the trailer module (TRM) using
SSM 48316
Nov 8, 2019
110000 ELECTRICAL SYSTEM
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th
SSM 48279
Oct 24, 2019
110000 ELECTRICAL SYSTEM
Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be una
SSM 48267
Oct 17, 2019
110000 ELECTRICAL SYSTEM
Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem
Showing 100 of 243 bulletins.
NHTSA Safety Investigations, FORD ESCAPE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE23013
Opened: Jul 7, 2023 , Closed: Jan 24, 2024
Failed Door Check Arm Attachment Point
On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. T... Read more
AQ22002
Opened: Jun 3, 2022
Healey Brothers Ford / Open Recall Sale
NHTSA is opening this audit query to investigate whether Healey Brothers Ford, LLC of Beacon, New York, has complied with the requirements of the National Traffic and Motor Vehicle Safety Act. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to m... Read more
PE18007
Opened: Jul 16, 2018 , Closed: Dec 27, 2024
Loss of Motive Power
On July 16, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate alleged instances of sudden stalling without warning on model year (MY) 2013 Ford Escape vehicles equipped with 1.6L GTDI turbocharged engines. Complaints alleged that vehicles stalled ... Read more
DP15001
Opened: Apr 1, 2015 , Closed: Jun 14, 2018
Loss of power steering while driving
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equ... Read more
PE13003
Opened: Feb 21, 2013 , Closed: Feb 28, 2014
Electronic Throttle Body Malfunction
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. Du... Read more
DP12006
Opened: Oct 2, 2012 , Closed: Feb 21, 2013
Electronic Throttle Body Malfunction
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 200... Read more
DP12005
Opened: Jul 17, 2012 , Closed: Jul 17, 2012
Cruise Control Cable
On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ? 2004 Ford Escape and Mazda Tribute vehicles with certain cruise control cables.The Center for Auto Safety has also petitioned for a hearing to address whether Ford Motor Company (... Read more
PE12019
Opened: Jul 17, 2012 , Closed: Feb 21, 2013
Stuck Throttle
In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-353 to NHTSA identifying a safety defect involving inadequate clearance between the engine cover and the speed control cable connector, which could result in a stuck throttle c... Read more
PE11016
Opened: Apr 27, 2011 , Closed: Aug 18, 2011
Rear Liftgate Window Glass Breakage
In its response to the agency, Ford acknowledged a higher than normal level of glass breakage incidents in the model year (MY) 2010 to early-build MY 2011 subject vehicles.The incidentsoccurred when the liftgate glass was being opened, or more typically while being closed, but in both cases while th... Read more
EA10002
Opened: Jan 14, 2010 , Closed: Feb 29, 2012
Engine Compartment Fire
Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately 545,700 vehicles were subject to the initial sa... Read more
RQ09002
Opened: Apr 15, 2009 , Closed: Jan 15, 2010
ENGINE COMPARTMENT FIRE
IN LETTERS DATED MARCH 30, 2007, FORD MOTOR COMPANY (FORD) AND MAZDA NORTH AMERICAN OPERATIONS (MAZDA) NOTIFIED THE AGENCY THAT THEY WILL CONDUCT RECALLS 07V-156 AND 07V-157, RESPECTIVELY, TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING CONNECTOR USED IN CERTAIN MODEL YEAR (MY) 2001-20... Read more
DP09003
Opened: Apr 14, 2009 , Closed: Apr 15, 2009
ENGINE COMPARTMENT FIRE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A DEFECT PETITION DATED MARCH 5, 2009 ALLEGING THAT THE PETITIONER NEVER RECEIVED THE RECALL REMEDY FOR 07V-156 AND THAT, AS A RESULT, THE PETITIONER'S MY2003 FORD ESCAPE CAUGHT FIRE AT THE ABS CONTROL MODULE.IN RESPONSE TO ODI FOLLOW-UP, THE MANUFA... Read more
PE06048
Opened: Oct 30, 2006 , Closed: Apr 17, 2007
ENGINE COMPARTMENT FIRE
IN LETTERS DATED MARCH 30, 2007, FORD AND MAZDA NOTIFIED NHTSA THAT THEY WILL CONDUCT SAFETY RECALLS TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING CONNECTOR USED IN CERTAIN MODEL YEAR (MY) 2001-2004 FORD ESCAPE AND MAZDA TRIBUTE SPORT UTILITY VEHICLES EQUIPPED WITH ABS.RECALL 07V-156... Read more
RP04002
Opened: Jun 24, 2004 , Closed: Aug 31, 2004
ENGINE STALLING
SUMMARY:THE PETITIONER ALLEGES THAT AFTER HAVING THE RECALL REMEDY PERFORMED ON HER MODEL YEAR (MY) 2001 FORD ESCAPE, IT CONTINUED TO EXHIBIT AN INTERMITTENT STALL CONDITION.CONSEQUENTLY, SHE PETITIONED THE AGENCY TO EXAMINE THE ADEQUACY OF THE RECALL REMEDY FOR SAFETY RECALL 04V-165.ON APRIL 5, 200... Read more
PE03030
Opened: Jul 14, 2003 , Closed: Dec 31, 2003
SAFETY BELT BUCKLE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 14, 2003 BASED ON 4 REPORTS ALLEGING THE DRIVER'S SAFETY BELT BUCKLE FAILED TO LATCH OR REMAIN LATCHED.MAZDA NOTIFIED ODI THAT IT TRANSFERRED ENGINEERING RESPONSIBILITY TO FORD WHEN THE VEHICLE DESIGN WAS BROUGHT TO THE UNITED STATES FOR PRODUCTION IN FORD'S ASS... Read more
EA02027
Opened: Sep 10, 2002 , Closed: Apr 15, 2004
ENGINE STALLING
FORD'S AND MAZDA'S LETTERS TO NHTSA DATED APRIL 5 AND APRIL 9, 2004, STATE THAT THEY WILL RECALL MODEL YEAR 2001-03 FORD ESCAPE AND MAZDA TRIBUTE VEHICLES WITH THE V6 ENGINE BUILT THRU SEPTEMBER 11, 2002.DEALERS WILL ADJUST ENGINE CALIBRATION IN THE PROGRAMMABLE CONTROL MODULE (PCM), WHICH IN ITS CU... Read more
PE01043
Opened: Dec 7, 2001 , Closed: Sep 10, 2002
ENGINE STALLING
RQ01001
Opened: Feb 21, 2001 , Closed: Dec 21, 2001
GASOLINE VAPOR INTRUSION
There is no summary currently available
FORD ESCAPE - All Years Overview
Complete safety history for the FORD ESCAPE across all model years (2001, 2026).
223
Total Recalls
35,911
Total Complaints
18
Investigations
1,412
Reported Crashes
799
Reported Fires
24
Reported Deaths
FORD ESCAPE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 7 | View |
| 2025 | 9 | 33 | View |
| 2024 | 8 | 136 | View |
| 2023 | 11 | 151 | View |
| 2022 | 19 | 302 | View |
| 2021 | 19 | 437 | View |
| 2020 | 23 | 2,043 | View |
| 2019 | 3 | 714 | View |
| 2018 (current) | 4 | 2,118 | |
| 2017 | 4 | 3,232 | View |
| 2016 | 4 | 1,273 | View |
| 2015 | 9 | 1,288 | View |
| 2014 | 16 | 2,650 | View |
| 2013 | 18 | 3,674 | View |
| 2012 | 2 | 792 | View |
| 2011 | 3 | 1,871 | View |
| 2010 | 5 | 3,183 | View |
| 2009 | 3 | 2,348 | View |
| 2008 | 5 | 2,404 | View |
| 2007 | 4 | 350 | View |
| 2006 | 5 | 627 | View |
| 2005 | 5 | 2,030 | View |
| 2004 | 8 | 715 | View |
| 2003 | 9 | 736 | View |
| 2002 | 10 | 1,397 | View |
| 2001 | 15 | 1,389 | View |
| 2000 | 0 | 5 | View |