2022 FORD ESCAPE

The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the accelerator pedal had to be pumped several times for the vehicle to start. While driving approximately 35 MPH, the vehicle unexpectedly stalled. The failure had occurred while the vehicle was idling at a stoplight. The vehicle was turned off and the contact waited for several minutes before the vehicle was restarted and operated as intended. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the accelerator pedal had to be pumped several times for the vehicle to start. While driving approximately 35 MPH, the vehicle unexpectedly stalled. The failure had occurred while the vehicle was idling at a stoplight. The vehicle was turned off and the contact waited for several minutes before the vehicle was restarted and operated as intended. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the transmission slipped out of gear while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 126,000.

Panoramic sun roof shade came loose and dropped down. Ford dealer wants $1400 - 1700 to fix it. I purchased Ford premium extended warranty for $3500. Warranty claim denied because they claim it was made of fabric which is not covered. What a scam. I contacted warranty myself and they informed me they can only cover if it was mechanical or electrical failure. I feel it is mechanical in nature. I've read a lot of complaints about escape sun shade failures. This should be a recall issue due to safety concerns from falling shades.

The HVAC evaporator condensate drain tube fails to drain externally, leaking water into the cabin. This saturates interior carpets, padding, wiring, and HVAC housing, causing extensive mold growth—a biohazard creating respiratory/infection risks. Severe since November 2025. Linked to Ford TSB 20-2358 (Oct 2020). Insurance declared total loss due to health/safety hazard. Husband has autoimmune muscle disease—mold exposure dangerous. Ford RAV denied twice (latest Feb 20, 2026, case XXX-XXX). This is a known latent design flaw Ford was aware of before my car was built—breaching implied warranty as the vehicle isn’t fit for safe use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The power window on our 2022 Ford Escape will remain down after being rolled down and cannot be raised. This issue has occurred three separate times. When it happens, the vehicle cannot be secured and is exposed to weather and theft. The failure appears to be intermittent but recurring, indicating a possible design or electrical defect rather than misuse. This creates a safety and security risk, especially if the failure occurs while away from home or during bad weather. This problem has happened multiple times and is not resolved by normal operation of the window switch. Engine problems are occurring as well due to the stated recalls provided by nhtsa.

The power window on our 2022 Ford Escape will remain down after being rolled down and cannot be raised. This issue has occurred three separate times. When it happens, the vehicle cannot be secured and is exposed to weather and theft. The failure appears to be intermittent but recurring, indicating a possible design or electrical defect rather than misuse. This creates a safety and security risk, especially if the failure occurs while away from home or during bad weather. This problem has happened multiple times and is not resolved by normal operation of the window switch. Engine problems are occurring as well due to the stated recalls provided by nhtsa.

The power window on our 2022 Ford Escape will remain down after being rolled down and cannot be raised. This issue has occurred three separate times. When it happens, the vehicle cannot be secured and is exposed to weather and theft. The failure appears to be intermittent but recurring, indicating a possible design or electrical defect rather than misuse. This creates a safety and security risk, especially if the failure occurs while away from home or during bad weather. This problem has happened multiple times and is not resolved by normal operation of the window switch. Engine problems are occurring as well due to the stated recalls provided by nhtsa.

Just after 36 month warranty expired, ceiling sunscreen came off track hanging down into car obstructing view through rear view mirror.

I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they’re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not accelerate which is extremely scary when merging into traffic, the RPM’s will jump between 3,000 and 5,000 and stay there while I cannot accelerate or shift. The vehicle has had episodes of shaking while I am driving, and now there is a grinding sound when driving for unknown reasons. My car has also sounded like there is a hole in the exhaust, although there isn’t. I’m not sure what’s causing the noise. Now I have come to find out that there are two active recalls on my car; one for the PCM control module (NHTSA Recall Number: 25V-467, Ford Recall Number: 24S55), and the SYNC/ display software update (NHTSA Recall Number: 26V-123, Ford Recall Number: 25S06) which is a lesser concern. I called the dealer that I bought my car from and they can’t service my car for the PCM control module via an appointment until 4/24/26 (over a month from now when I don’t feel safe driving my vehicle). They said that I can drop my car off before 4/24 for about a week, but that they can’t provide a loaner. I can’t be without a vehicle. Per Ford there are not parts for a permanent remedy anyway, and this is only a temporary fix as it is, which I don’t have confidence in. That’s ridiculous because the recall came out 7/2025. It’s been almost a year. They also told me that the SYNC software update is only a customer satisfaction, not a recall, so they won’t fix it, which is incorrect. I called Ford customer satisfaction and was also denied a loaner car. The only option that I was given was the possibility of a buyback program, which didn’t sound promising. I’m stuck in a car that I don’t feel safe in.

I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they’re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not accelerate which is extremely scary when merging into traffic, the RPM’s will jump between 3,000 and 5,000 and stay there while I cannot accelerate or shift. The vehicle has had episodes of shaking while I am driving, and now there is a grinding sound when driving for unknown reasons. My car has also sounded like there is a hole in the exhaust, although there isn’t. I’m not sure what’s causing the noise. Now I have come to find out that there are two active recalls on my car; one for the PCM control module (NHTSA Recall Number: 25V-467, Ford Recall Number: 24S55), and the SYNC/ display software update (NHTSA Recall Number: 26V-123, Ford Recall Number: 25S06) which is a lesser concern. I called the dealer that I bought my car from and they can’t service my car for the PCM control module via an appointment until 4/24/26 (over a month from now when I don’t feel safe driving my vehicle). They said that I can drop my car off before 4/24 for about a week, but that they can’t provide a loaner. I can’t be without a vehicle. Per Ford there are not parts for a permanent remedy anyway, and this is only a temporary fix as it is, which I don’t have confidence in. That’s ridiculous because the recall came out 7/2025. It’s been almost a year. They also told me that the SYNC software update is only a customer satisfaction, not a recall, so they won’t fix it, which is incorrect. I called Ford customer satisfaction and was also denied a loaner car. The only option that I was given was the possibility of a buyback program, which didn’t sound promising. I’m stuck in a car that I don’t feel safe in.

I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they’re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not accelerate which is extremely scary when merging into traffic, the RPM’s will jump between 3,000 and 5,000 and stay there while I cannot accelerate or shift. The vehicle has had episodes of shaking while I am driving, and now there is a grinding sound when driving for unknown reasons. My car has also sounded like there is a hole in the exhaust, although there isn’t. I’m not sure what’s causing the noise. Now I have come to find out that there are two active recalls on my car; one for the PCM control module (NHTSA Recall Number: 25V-467, Ford Recall Number: 24S55), and the SYNC/ display software update (NHTSA Recall Number: 26V-123, Ford Recall Number: 25S06) which is a lesser concern. I called the dealer that I bought my car from and they can’t service my car for the PCM control module via an appointment until 4/24/26 (over a month from now when I don’t feel safe driving my vehicle). They said that I can drop my car off before 4/24 for about a week, but that they can’t provide a loaner. I can’t be without a vehicle. Per Ford there are not parts for a permanent remedy anyway, and this is only a temporary fix as it is, which I don’t have confidence in. That’s ridiculous because the recall came out 7/2025. It’s been almost a year. They also told me that the SYNC software update is only a customer satisfaction, not a recall, so they won’t fix it, which is incorrect. I called Ford customer satisfaction and was also denied a loaner car. The only option that I was given was the possibility of a buyback program, which didn’t sound promising. I’m stuck in a car that I don’t feel safe in.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon refueling the vehicle at the gas station, the vehicle failed to start immediately on several occasions. The vehicle was able to restart after several attempts. Additionally, while driving approximately 7-8 MPH and making a turn, the vehicle stalled. The message "Car Automatically Shifts to Park" was displayed. The contact shifted to park(P). The vehicle was restarted after a minute, and the contact was able to continue driving. The contact stated that the failure had recurred while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where Diagnostic Trouble Codes for the fuel injectors were retrieved. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

The Incident: While traveling at highway speeds on a public freeway, the engine suffered a catastrophic failure and stalled without warning. This caused an immediate loss of propulsion, power steering, and power braking. I was forced to navigate the vehicle across multiple lanes of high-speed traffic with no engine power, nearly resulting in a fatal collision. Background and Safety Risk: This is the second terminal engine failure this vehicle has suffered in under 60,000 miles. The first engine was replaced by a Ford dealer at approximately 30,000 miles due to a similar failure. The replacement engine has now failed at approximately 53,000 miles. This vehicle is also subject to Safety Recall 25S76 (Fuel Injector/Fire Hazard). Current Status: The defect has been confirmed by a Ford dealership which previously performed a full engine replacement. The manufacturer has not provided a permanent remedy for the current failure or the active fire recall. The vehicle remains a substantial and life-threatening safety risk to the driver and the public. No warning lights or symptoms appeared prior to the sudden engine shut-off at freeway speeds.

The contact owns a 2022 Ford Escape. The contact stated that there was an exhaust leak coming from the vehicle and the RPM was fluctuating. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 95,638.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle hesitated and jerked abnormally and nearly stalled. The RPM fluctuated, indicating a failure with the fuel system. The dealer was contacted in December 2025, but was unable to schedule an appointment for the recall repair because the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was 77,600.

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Driver side door hinge broke, it’s making it difficult to open and close the door. It’s also making a loud noise when opening and closing the door.

The contact owns a 2022 Ford Escape. The contact stated that while driving approximately 55 MPH, the cruise control feature became inoperable. The failure of the cruise control caused the vehicle to accelerate to 74 MPH unintendedly. There was no warning light illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the dealer failed to duplicate the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not available. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was contacted but provided no assistance. The contact was informed that there was no timeline for when parts would be available for the recall repair. The contact had not experienced a failure.

The following message was displayed on the dash "Steering Assist Fault Service Required". Immediately lost power assisted steering and the steering became difficult (manual steering), mostly at lower speeds. Could have resulted in an accident if it happened while making a turn, as I would not have expected to need that much effort to turn. Car is currently at a Ford Dealership for service. The error message has come on several times in the past at start up, but by restarting the car it went away with no loss of function. This last time, it came on while driving.

My 22 Ford Escape has 620000 miles on it most of them highway miles. The issue I'm having began approx. 5000 miles ago. While in motion my dash lights, radio, and entertainment screen will go completely black for long periods of time and the chime will begin randomly ringing. A message sometimes appears on screen that says system off to continue please start engine but the engine is running the whole time. Sometime the message will appear on my dash saying front camera not available. I've taken it to a Ford Service station and they advised me my PCM software needed updating but the problem still existed and is existing even after the update. I still have a recall active on my vehicle as well regarding the fuel injector issue.

My 22 Ford Escape has 620000 miles on it most of them highway miles. The issue I'm having began approx. 5000 miles ago. While in motion my dash lights, radio, and entertainment screen will go completely black for long periods of time and the chime will begin randomly ringing. A message sometimes appears on screen that says system off to continue please start engine but the engine is running the whole time. Sometime the message will appear on my dash saying front camera not available. I've taken it to a Ford Service station and they advised me my PCM software needed updating but the problem still existed and is existing even after the update. I still have a recall active on my vehicle as well regarding the fuel injector issue.

My 22 Ford Escape has 620000 miles on it most of them highway miles. The issue I'm having began approx. 5000 miles ago. While in motion my dash lights, radio, and entertainment screen will go completely black for long periods of time and the chime will begin randomly ringing. A message sometimes appears on screen that says system off to continue please start engine but the engine is running the whole time. Sometime the message will appear on my dash saying front camera not available. I've taken it to a Ford Service station and they advised me my PCM software needed updating but the problem still existed and is existing even after the update. I still have a recall active on my vehicle as well regarding the fuel injector issue.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The vehicle has experienced repeated electrical failures over an extended period of time despite multiple repair attempts. After the most recent repair, which required the vehicle to be kept for approximately 10 days and included a battery replacement, the same electrical issue returned shortly after the vehicle was returned. The vehicle has previously stalled in traffic, creating a safety concern. In addition, the sunroof collapsed into the passenger compartment while a rear-seat passenger, who was a child, was present. A seat belt malfunction also occurred and required repair. Repairs have been attempted for these issues, but safety-related problems have continued. I do not feel the vehicle is safe to operate, especially when transporting a child.

The vehicle has experienced repeated electrical failures over an extended period of time despite multiple repair attempts. After the most recent repair, which required the vehicle to be kept for approximately 10 days and included a battery replacement, the same electrical issue returned shortly after the vehicle was returned. The vehicle has previously stalled in traffic, creating a safety concern. In addition, the sunroof collapsed into the passenger compartment while a rear-seat passenger, who was a child, was present. A seat belt malfunction also occurred and required repair. Repairs have been attempted for these issues, but safety-related problems have continued. I do not feel the vehicle is safe to operate, especially when transporting a child.

The vehicle has experienced repeated electrical failures over an extended period of time despite multiple repair attempts. After the most recent repair, which required the vehicle to be kept for approximately 10 days and included a battery replacement, the same electrical issue returned shortly after the vehicle was returned. The vehicle has previously stalled in traffic, creating a safety concern. In addition, the sunroof collapsed into the passenger compartment while a rear-seat passenger, who was a child, was present. A seat belt malfunction also occurred and required repair. Repairs have been attempted for these issues, but safety-related problems have continued. I do not feel the vehicle is safe to operate, especially when transporting a child.

The suspected malfunctioning component is the fuel injector(s), part of the fuel system(gasoline). The vehicle is currently in my possession and is available for inspection upon request. An independent mechanic believes the issue is injector-related and consistent with a known injector defect. The vehicle is subject to a fuel injector recall that wards of fuel accumulation on top of the engine, creating a risk of under-hood fire. In addition the vehicle experiences intermittent stall-on-start and engine shaking/misfiring during startup, which could leave the vehicle inoperable or unreliable, particularly in traffic or emergency situations. Yes. An independent mechanic has evaluated the vehicle and believes the symptoms are consistent with a fuel injector failure or fuel pressure bleed-down. The issue is intermittent and does not always reproduce on demand, which has made consistent replication difficult. The vehicle has not yet been physically inspected by the manufacturer. However, Ford Motor Company has an open case on this vehicle, and the VIN is listed under an injector-related recall/customer satisfaction program. No police or insurance inspections have occurred. No warning lights or messages have appeared. Symptoms include delayed starting, engine shaking/misfiring during startup, and stalling on the first start attempt, followed by normal starting on a second attempt. These symptoms began intermittently and have become more noticeable over time.

The contact owns a 2022 Ford Escape. The contact recently researched and became aware that the VIN was included in NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact had not been informed of the recall by the dealer when purchasing the vehicle. The contact called the dealer and was advised that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

25S76/ 25V467 recall that cannot be fixed

Ford model was built with a faulty fuel injector that could crack and leak fuel onto engine.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact was no longer driving the vehicle for daily errands out of fear of a fire risk. The contact had not experienced a failure.

A car started jerking erratically. I put it in, drive or reverse. And the light on the transmission selector would just blink on and off and it would not go in gear when it did finally go in gear. It would not shift out of fourth gear. We'll erratic transmission would not shift cars behind me had to hit their brakes. Because my vehicle would not move very dangerous. I took the vehicle in the Ford. They said it needs a transmission. I've got 65000 miles on this vehicle. It's 5000 miles past a warranty. Warning light did come on. My vehicle is now at an independent transmission shop and they say, I need a new transmission. I don't have the money to fix this. And Ford is wrong if we're not correcting it i will have the documents today. We're ford, it would only give me a small $7000 trade in allowance. Because it needed a transmission. I will be receiving the paperwork from Ford and the paperwork from the transmission shop that has my vehicle. Thank you.

A car started jerking erratically. I put it in, drive or reverse. And the light on the transmission selector would just blink on and off and it would not go in gear when it did finally go in gear. It would not shift out of fourth gear. We'll erratic transmission would not shift cars behind me had to hit their brakes. Because my vehicle would not move very dangerous. I took the vehicle in the Ford. They said it needs a transmission. I've got 65000 miles on this vehicle. It's 5000 miles past a warranty. Warning light did come on. My vehicle is now at an independent transmission shop and they say, I need a new transmission. I don't have the money to fix this. And Ford is wrong if we're not correcting it i will have the documents today. We're ford, it would only give me a small $7000 trade in allowance. Because it needed a transmission. I will be receiving the paperwork from Ford and the paperwork from the transmission shop that has my vehicle. Thank you.

A car started jerking erratically. I put it in, drive or reverse. And the light on the transmission selector would just blink on and off and it would not go in gear when it did finally go in gear. It would not shift out of fourth gear. We'll erratic transmission would not shift cars behind me had to hit their brakes. Because my vehicle would not move very dangerous. I took the vehicle in the Ford. They said it needs a transmission. I've got 65000 miles on this vehicle. It's 5000 miles past a warranty. Warning light did come on. My vehicle is now at an independent transmission shop and they say, I need a new transmission. I don't have the money to fix this. And Ford is wrong if we're not correcting it i will have the documents today. We're ford, it would only give me a small $7000 trade in allowance. Because it needed a transmission. I will be receiving the paperwork from Ford and the paperwork from the transmission shop that has my vehicle. Thank you.

Fabric cover of sunroof got detached from rails, so it rolls the fabric to the back of the vehicle leaving the clips hanging and no way to get the sunroof cover reattached.

The contact owns a 2022 Ford Escape. The contact received notice of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Engine light is now on and when i fill my car up with gas it has a stall and takes 3-4 times to turn on. My safety is at risk if this recall is not repaired and my car catches fire. Started a month ago and it's challenging to schedule with Ford.

Engine light is now on and when i fill my car up with gas it has a stall and takes 3-4 times to turn on. My safety is at risk if this recall is not repaired and my car catches fire. Started a month ago and it's challenging to schedule with Ford.

Engine light is now on and when i fill my car up with gas it has a stall and takes 3-4 times to turn on. My safety is at risk if this recall is not repaired and my car catches fire. Started a month ago and it's challenging to schedule with Ford.

A Terrifying Ordeal and a Broken Promise: M.A’s Story A Known Danger Ignored In August 2025, M.A, a [XXX] woman living with Multiple Sclerosis, received a letter from Ford Motor Company. It was a recall notice for her 2022 Ford Escape, warning that a defect in the turbo system could cause engine fires. Despite this known danger, the letter contained a chilling instruction: there was "no recommendation to stop operating the vehicle." Trusting the manufacturer, M.A continued to drive her car—her essential link to independence. A Nightmare on the Road Two months later, in October 2025, that trust nearly cost M.A her life. While driving in Windsor, Ontario, she saw smoke, then flames erupt from under the hood. In a horrifying instant, the engine compartment burst into fire. Paralyzed by panic—a "brain freeze" moment where she couldn't even unlock her door—she was trapped. Only with the help of bystanders was she pulled to safety, where she watched helplessly as her car and everything she owned—clothes, jewelry, two laptops, an iPad, and three suitcases—were consumed by flames. Physical and Emotional Devastation The fire was extinguished, and the car was towed away, but the damage to M.A’s life was just beginning. The traumatic event triggered a severe relapse of her Multiple Sclerosis, worsening her physical disability. The profound stress and sadness have been overwhelming. She is now without a vehicle, struggling daily with lost mobility and independence. Abandoned by the Company at Fault When M.A contacted Ford for help, seeking accountability for the defect they had already acknowledged, she was met with indifference. Customer service representatives, both by phone and on Facebook, directed her only to her insurance company, washing their hands of responsibility for the catastrophic failure their recall had warned about INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I received a letter saying that if I charge my battery over 80% it will catch on fire. This is the second battery recall this year saying my car will catch on fire. I couldn't charge my car for 6 months with the first recall and I bought this car because I only drive short distances and use the battery for most daily driving. Having two recalls saying that my car will catch on fire makes me very scared to drive with my wife and son in the car, so I would like to have this vehicle replaced immediately.

Will not shift into park. Code is P068A on reader. When it started not going into park, it started shifting really hard between 1st and 2nd gear. When came to a stop, tried to put the vehicle in park and it automatically put the parking brake on. When the shop looked up recalls, they told me Ford had issued a recall that may be related but put a 70,000 mile or 7 year limit on it. My vehicle meets the year limit but is over the mileage so Ford said they would not cover it.

The bar came loose on my panaromic sunroof the shade has fell back and is off track. My car is a 2022 Ford Escape.I only had my car for two years. I was driving and heard the raddling nose while driving. The two sided adhesive came loose.I shouldn't have to pay for this.

Vehicle: 2022 Ford Escape VIN: [XXX] Dealer: Westfield Ford, Countryside IL Problem: Rear light repeatedly fails even after multiple repairs; vehicle becomes unsafe and illegal to drive. The rear tail light on my 2022 Ford Escape has failed repeatedly since early Spring 2025. The dealer (Westfield Ford) has attempted repairs 5 times, including replacing bulbs and diagnosing the wiring/computer system. Each repair fails again shortly after. On June 12, 2025, the dealer refused to provide a loaner for a safety repair, forcing me to rent a car at my own expense. On October 9–10, 2025, I left the car again for diagnostics and had to pay for Uber rides because the vehicle could not be legally driven with the light out. The dealership now says the computer module (BCM) is defective, but they still refuse to open a warranty claim, so no repairs have been completed. The vehicle remains unsafe to drive due to loss of exterior rear lighting. This defect makes the vehicle non-compliant with FMVSS lighting standards and creates a serious safety hazard for nighttime or low-visibility driving. I am filing this complaint because the defect is ongoing, Ford and the dealer have failed to resolve it, and the car continues to have a recurring lighting failure that affects road safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The 2022 Ford Escape has an optional "Panoramic Vista View" sunroof with shade. This is a very large/long shade. A bar breaks in the sunroof mechanism that falls down onto the shade. This part could intrude into the cabin. The results are sagging and "bunching up" as the sunroof shade unfurls down onto rear passengers, including infants, children.