2009 DODGE RAM 2500

5 recalls — 50 complaints

16V352000 May 24, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
4,648,270 vehicles affected
15V313000 May 26, 2015
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
4,077,169 vehicles affected
13V529000 Nov 6, 2013
STEERING:LINKAGES:TIE ROD ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
271,733 vehicles affected
11V350000 Jul 6, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
242,780 vehicles affected
09V005000 Jan 9, 2009
STEERING:LINKAGES:TIE ROD ASSEMBLY
CHRYSLER IS RECALLING 32,782 MY 2008-2009 DODGE RAM 2500, 3500 AND 3500 CAB CHASSIS PICKUP TRUCKS EQUIPPED WITH POWERS AND SONS STEERING LINKAGE. THE STEERING LINKAGE DRAG LINK INNER TIE ROD TO PITMAN ARM BALL STUD MAY FRACTURE. ALSO THE STEERING LINKAGE DAMPER ATTACHING THE BRACKET MAY YIELD AND SHIFT ON THE LINKAGE.
Remedy: DEALERS WILL REPLACE THE STEERING LINKAGE DRAG LINK INNER TIE ROD END ASSEMBLY, AND INSPECT THE STEERING LINKAGE DAMPER BRACKET FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
32,782 vehicles affected
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Mar 19, 2025
The contact owns a 2009 Dodge Ram 2500. The contact stated that there was an abnormal odor coming from the exhaust at start-up. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the exhaust manifold bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000. The VIN was not available.
ENGINE AND ENGINE COOLING Sep 18, 2024
The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air heater relay, and the engine grid heater was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 162,000.
ELECTRICAL SYSTEM Sep 18, 2024
The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air heater relay, and the engine grid heater was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 162,000.
STEERING Sep 13, 2023
The contact owns a 2009 Dodge Ram 2500. The contact stated while driving 20-60 MPH, the front end of the vehicle, the steering column, and the steering wheel were shuddering significantly. The contact stated that the vehicle had experienced the death wobble. The contact stated that the failure increased significantly while driving on bumpy road surfaces. The vehicle was taken to several independent mechanics, where the vehicle was diagnosed but the cause of the failure could not be determined; however, the failure persisted. The contact stated that the tires were replaced twice by two tire facilities; however, the failure persisted. The vehicle was previously taken to an unknown dealer; however, the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was unknown.
ELECTRICAL SYSTEM Mar 30, 2023
INITAL PROBLEM, FUSE BOX FIRE - 2020 REPEATED PROBLEM AGAIN IN 2020, 2021, 2023
Fire
STRUCTURE:BODY Sep 28, 2021
The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle was corroded. The vehicle was severely corroded at the rear passenger’s side door frame and a half of the subframe located at the rear passenger’s side was also severely corroded. The center of the main subframe exhibited had holes. The contact stated that the corrosion was not due to salt on the road. The vehicle was not repaired. The manufacture was contacted. The failure mileage was 140,000.
STEERING Aug 31, 2020
VEHICLE SWAYS BACK AND FORTH DUE TO STEERING LINKAGE
UNKNOWN OR OTHER Feb 26, 2020
WENT OUT TO START AND IT WOULD CRANK OVER BUT NOT START UP IT WAS SITTING IN MY DRIVEWAY ON FAIRLY LEVEL SURFACE THEN THIS MORNING IT STARTED UP IMMEDIATELY WITH NO TROUBLE. SECOND TIME THIS HAS HAPPENED.
ELECTRICAL SYSTEM Dec 18, 2019
IN MOTION THE BLINKERS WOULD TURN ON WITHOUT ME TOUCHING THE SWITCH. WHEN I APPLIED THE LEFT BLINKER THE RIGHT ONE WOULD TURN ON AND VICE VERSA. FINALLY THE FLASHERS TURNED ON AND I COULDN'T TURN OFF. IT STARTED MALFUNCTIONING WHILE I WAS DRIVING DOWN THE HIGHWAY AT 60MPH.
ELECTRONIC STABILITY CONTROL (ESC) May 1, 2019
UNCONTROLLABLE STEERING OR FRONT END WOBBLING. AKA DEATH WOBBLE, ACCORDING TO MY VEHICLE HISTORY THERE ARE RECALLS THAT ARE FOR STEERING AND THE DESCRIPTION OF ALL THOSE RECALLS SAY WHAT COULD HAPPEN WHICH IS A LOSS OF STEERING CONTROL RESULTING IN A CRASH. ALL THE RECALLS THAT I KNOW OF HAVE BEEN REPLACED. BUT I STILL HAVE INCIDENTS WHERE I LOSE CONTROL OF STEERING AND IN ORDER FOR IT TO STOP, I HAVE TO STOP THE VEHICLE. I HAVE HAD MANY MANY CLOSE CALLS, AND HOPING THAT THIS DOESN'T RESULT IN A LOSS OF A VEHICLE OR EVEN DEATH. IT'S A VERY BIG CONCERN TO ME CONSIDERING THERE HAS BEEN RECALLS FOR THE STEERING AND FRONT END. IT WILL OCCUR AS SOON AS I HIT A BUMP JUST RIGHT NOT EVEN AT HIGH SPEED IT HAPPENS AT 35-70 MPH NO MATTER IF IT'S FLAT GROUND OR NOT. THE ENTIRE TRUCK SHAKES AND FEELS LIKE THE WHEELS ARE BOUNCING OFF THE GROUND. AT THAT POINT BEING ON THE FREEWAY HAVING NO CONTROL OF MY STEERING THE ONLY OPTION I HAVE IT TO SLAM ON MY BREAKS, IT'S A MATTER OF TIME BEFORE SOMETHING REALLY BAD HAPPENS
STEERING May 1, 2019
UNCONTROLLABLE STEERING OR FRONT END WOBBLING. AKA DEATH WOBBLE, ACCORDING TO MY VEHICLE HISTORY THERE ARE RECALLS THAT ARE FOR STEERING AND THE DESCRIPTION OF ALL THOSE RECALLS SAY WHAT COULD HAPPEN WHICH IS A LOSS OF STEERING CONTROL RESULTING IN A CRASH. ALL THE RECALLS THAT I KNOW OF HAVE BEEN REPLACED. BUT I STILL HAVE INCIDENTS WHERE I LOSE CONTROL OF STEERING AND IN ORDER FOR IT TO STOP, I HAVE TO STOP THE VEHICLE. I HAVE HAD MANY MANY CLOSE CALLS, AND HOPING THAT THIS DOESN'T RESULT IN A LOSS OF A VEHICLE OR EVEN DEATH. IT'S A VERY BIG CONCERN TO ME CONSIDERING THERE HAS BEEN RECALLS FOR THE STEERING AND FRONT END. IT WILL OCCUR AS SOON AS I HIT A BUMP JUST RIGHT NOT EVEN AT HIGH SPEED IT HAPPENS AT 35-70 MPH NO MATTER IF IT'S FLAT GROUND OR NOT. THE ENTIRE TRUCK SHAKES AND FEELS LIKE THE WHEELS ARE BOUNCING OFF THE GROUND. AT THAT POINT BEING ON THE FREEWAY HAVING NO CONTROL OF MY STEERING THE ONLY OPTION I HAVE IT TO SLAM ON MY BREAKS, IT'S A MATTER OF TIME BEFORE SOMETHING REALLY BAD HAPPENS
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Feb 28, 2019
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, THE INSTRUMENT PANEL LIGHTING WENT OUT. THE INSTRUMENT PANEL WAS CHANGED THREE OTHER TIMES BY BRYANT MOTORS (2901 S LIMIT AVE, SEDALIA, MO 65301), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
STEERING Feb 16, 2019
AFTER HITTING A BUMP IN THE ROAD AT HIGHWAY SPEED THE TRUCK BEGAN SHAKING VIOLENTLY. REFERRED TO AS A DEATH WOBBLE. NEEDED TO SLOW TRUCK TO BRING IT BACK UNDER CONTROL.
SERVICE BRAKES Jun 3, 2018
BRAKES FAILED DUE TO A CORRODED BRAKE LINES AT THE MASTER CYLINDER. HAPPENED IN DRIVEWAY BEFORE I GOT TO THE HIGHWAY.
AIR BAGS Apr 9, 2018
DODGE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE AIRBAG CLOCKSPRING. *LD THE CONSUMER STATED THE CLOCKSPRING WAS REPLACED ON THREE SEPERATE OCCASIONS, BUT THERE IS STILL A RECURRING PROBLEM WITH THE VEHICLE. *TR
STEERING Apr 9, 2018
DODGE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE AIRBAG CLOCKSPRING. *LD THE CONSUMER STATED THE CLOCKSPRING WAS REPLACED ON THREE SEPERATE OCCASIONS, BUT THERE IS STILL A RECURRING PROBLEM WITH THE VEHICLE. *TR
UNKNOWN OR OTHER Apr 3, 2018
CPSC: THE TRUCK BROKE DOWN IN THE MIDDLE OF THE HIGHWAY ENDANGERING MY YOUNG CHILD AND MYSELF. DT THE CONSUMER STATED THE VEHICLE WAS UNDER WARRANTY AND IN POSSESSION OF THE DEALER UNTIL IT CAN BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. *JS
STEERING Aug 30, 2017
WHILE DRIVING AT HIGHWAY SPEED TERRIBLE FRONT END WOBBLE, VERY SCARY. HAS HAPPENED ON MULTIPLE OCCASIONS. HUSBAND NORMALLY DRIVES TRUCK THIS IS FIRST TIME THIS HAS HAPPENED TO ME WHILE DRIVING ON THE INTERSTATE.
STEERING Aug 10, 2017
TRACK BAR MOUNT CAME OFF OF THE FRAME OF THE TRUCK ......PULLING ONTO ROAD FROM DRIVEWAG
SUSPENSION Jul 9, 2017
2009 DODGE RAM 2500 HAS WHAT IS DESCRIBED BY MANY AS "DEATH WOBBLE". AT FREEWAY SPEEDS (70MPH HERE IN MI) IF SOME EVEN MINOR BUMPS, POT HOLES ARE RUN OVER THE FRONT END OF THE TRUCK STARTS TO SHAKE UNCONTROLLABLY. TO GET CONTROL OF THE VEHICLE AGAIN YOU MUST SLOW TO BELOW 55MPH. MANY TIMES JUST THE DRIVERS SIDE FRONT TIRE AS BOUNCING OR WOBBLING, RECENTLY THE ENTIRE FRONT END. VEHICLE HAS HAD BOTH PRIOR RECALLS FOR TIE-ROD ENDS COMPLETED. HAD FRONT SHOCKS CHANGED IN CASE THEY WERE THE ISSUE NO CHANGE, HAD TIRES CHANGED IN CASE THERE WAS AN ISSUE WITH ANY OF THE TIRES, NO CHANGE. HAD BELLE TIRE TECHS LOOK FOR ISSUE WITH BOUNCING/WOBBLING TIRES THEY SAID EVERYTHING WAS TIGHT AND IN WORKING ORDER. ALSO HAS ANOTHER GARAGE LOOK AT IT FOR THE SAME ISSUE THEY DID NOT FIND ANY ISSUES. THIS PROBLEM THAT LOOKS TO BE PRETTY WIDESPREAD WITH OWNERS OF 2009 RAM 2500S MAKES THIS VEHICLE UNSAFE AT HIGHWAY SPEEDS UNTIL A FIX IS FOUND. I WILL ASK DEALER ABOUT BOUNCING/WOBBLING FRONT END AGAIN BUT IF THIS IS ON MANY OF THESE TRUCKS THE PROBLEM WILL END UP RESULTING IN ACCIDENTS SHOULD A DRIVER NOT BE ABLE TO SLOW DOWN QUICKLY TO REGAIN CONTROL OF THE STEERING. THIS PROBLEM HAS BEEN HAPPENING FOR OVER A YEAR ON AND OFF, I HAD AVOIDED DRIVING ON THE FREEWAY UNTIL THE LAST REPAIRS WHERE THE TIRES WERE CHANGED AND THE TECHS SAID EVERYTHING WAS GOOD WITH THE FRONT END. FIRST TIME ON THE FREEWAY AT 70MPH IT HAPPENED AGAIN WHEN A FEW SMALL BUMPS WERE RUN OVER, THE ENTIRE CAB OF THE TRUCK WAS SHAKING, OTHER DRIVERS BEHIND AND AROUND ME SLOWED AS I AM GUESSING THEY THOUGHT I WAS GOING TO LOOSE CONTROL AND CRASH. I HAD TO SLOW BELOW 50MPH BEFORE THE SHAKING WAS UNDER CONTROL AND BECAUSE THE OTHER DRIVERS SLOWED IT ALLOWED ME TO GET TO THE RIGHT AND AVOID AN ACCIDENT. SO I WILL NO LONGER USE THE TRUCK AT ANYTHING OVER 45MPH AND ONLY USE SPARINGLY UNTIL THE ISSUE IS IDENTIFIED AND REPAIRED.
STEERING Jul 9, 2017
2009 DODGE RAM 2500 HAS WHAT IS DESCRIBED BY MANY AS "DEATH WOBBLE". AT FREEWAY SPEEDS (70MPH HERE IN MI) IF SOME EVEN MINOR BUMPS, POT HOLES ARE RUN OVER THE FRONT END OF THE TRUCK STARTS TO SHAKE UNCONTROLLABLY. TO GET CONTROL OF THE VEHICLE AGAIN YOU MUST SLOW TO BELOW 55MPH. MANY TIMES JUST THE DRIVERS SIDE FRONT TIRE AS BOUNCING OR WOBBLING, RECENTLY THE ENTIRE FRONT END. VEHICLE HAS HAD BOTH PRIOR RECALLS FOR TIE-ROD ENDS COMPLETED. HAD FRONT SHOCKS CHANGED IN CASE THEY WERE THE ISSUE NO CHANGE, HAD TIRES CHANGED IN CASE THERE WAS AN ISSUE WITH ANY OF THE TIRES, NO CHANGE. HAD BELLE TIRE TECHS LOOK FOR ISSUE WITH BOUNCING/WOBBLING TIRES THEY SAID EVERYTHING WAS TIGHT AND IN WORKING ORDER. ALSO HAS ANOTHER GARAGE LOOK AT IT FOR THE SAME ISSUE THEY DID NOT FIND ANY ISSUES. THIS PROBLEM THAT LOOKS TO BE PRETTY WIDESPREAD WITH OWNERS OF 2009 RAM 2500S MAKES THIS VEHICLE UNSAFE AT HIGHWAY SPEEDS UNTIL A FIX IS FOUND. I WILL ASK DEALER ABOUT BOUNCING/WOBBLING FRONT END AGAIN BUT IF THIS IS ON MANY OF THESE TRUCKS THE PROBLEM WILL END UP RESULTING IN ACCIDENTS SHOULD A DRIVER NOT BE ABLE TO SLOW DOWN QUICKLY TO REGAIN CONTROL OF THE STEERING. THIS PROBLEM HAS BEEN HAPPENING FOR OVER A YEAR ON AND OFF, I HAD AVOIDED DRIVING ON THE FREEWAY UNTIL THE LAST REPAIRS WHERE THE TIRES WERE CHANGED AND THE TECHS SAID EVERYTHING WAS GOOD WITH THE FRONT END. FIRST TIME ON THE FREEWAY AT 70MPH IT HAPPENED AGAIN WHEN A FEW SMALL BUMPS WERE RUN OVER, THE ENTIRE CAB OF THE TRUCK WAS SHAKING, OTHER DRIVERS BEHIND AND AROUND ME SLOWED AS I AM GUESSING THEY THOUGHT I WAS GOING TO LOOSE CONTROL AND CRASH. I HAD TO SLOW BELOW 50MPH BEFORE THE SHAKING WAS UNDER CONTROL AND BECAUSE THE OTHER DRIVERS SLOWED IT ALLOWED ME TO GET TO THE RIGHT AND AVOID AN ACCIDENT. SO I WILL NO LONGER USE THE TRUCK AT ANYTHING OVER 45MPH AND ONLY USE SPARINGLY UNTIL THE ISSUE IS IDENTIFIED AND REPAIRED.
SUSPENSION Jul 9, 2017
MY 2009 DODGE RAM 2500 STARTED HOPPING AFTER I HIT A SLIGHT BUMP IN THE ROAD. I WAS GOING ABOUT 50MPH WHEN THUS HAPPENED. I COULD DO NOTHING BUT TAKE MY FOOT OFF THE GAS TO SLOW THE TRUCK DOWN. IT LITERALLY HOPPED DOWN THE ROAD , IT FELT LIKE WE WERE IN A PAINT MIXER BOUNCING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES BEFORE BUT WAS NEVER AS BAD AS THIS TIME. MY WIFE WAS WITH ME THIS TIME AND COULD NOT BELIEVE WHAT IT WAS DOING. SHE TOLD ME IF SHE HAD BEEN DRIVING SHE WOULD HAVE PANICKED AND MOST LIKELY WRECKED THE TRUCK. EVERYTHING IN THE TRUCK WAS BEING TOSSED AROUND. THIS ISSUE MUST BE CORRECTED BEFORE SOMEONE GETS HURT OR WORSE.
STEERING Jul 9, 2017
MY 2009 DODGE RAM 2500 STARTED HOPPING AFTER I HIT A SLIGHT BUMP IN THE ROAD. I WAS GOING ABOUT 50MPH WHEN THUS HAPPENED. I COULD DO NOTHING BUT TAKE MY FOOT OFF THE GAS TO SLOW THE TRUCK DOWN. IT LITERALLY HOPPED DOWN THE ROAD , IT FELT LIKE WE WERE IN A PAINT MIXER BOUNCING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES BEFORE BUT WAS NEVER AS BAD AS THIS TIME. MY WIFE WAS WITH ME THIS TIME AND COULD NOT BELIEVE WHAT IT WAS DOING. SHE TOLD ME IF SHE HAD BEEN DRIVING SHE WOULD HAVE PANICKED AND MOST LIKELY WRECKED THE TRUCK. EVERYTHING IN THE TRUCK WAS BEING TOSSED AROUND. THIS ISSUE MUST BE CORRECTED BEFORE SOMEONE GETS HURT OR WORSE.
AIR BAGS Jan 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Jan 3, 2017
TAKATA RECALL - WE RECEIVED NOTICE DATED 7/1/2016 REGARDING PASSENGER BAG RECALL. WE HAVE NOT RECEIVED INFORMATION REGARDING THIS RECALL. 6 MONTHS IS A LONG TIME, IS THERE A TIME FRAME LIMIT?
SUSPENSION Dec 13, 2016
WHILE DRIVING THE DODGE RAM 2500 2009 YEAR ON THE HIGHWAY AT 60-65 MPH THE VEHICLE STARTED SHAKING UNCONTROLLABLY AFTER HITTING A JOINT IN THE ROAD BETWEEN THE ASPHALT AND A BRIDGE. I WAS UNABLE TO STEER DURING THIS TIME AND THE VEHICLE SHOOK SO VIOLENTLY THAT THE CONNECTORS VIBRATED OFF OF THE BATTERY TERMINAL, BOTH BATTERIES, AT WHICH TIME I LOST ALL POWER. THIS ALMOST RESULTED IN MY DRIVING OFF OF A BRIDGE. THE SHAKING WOULD ONLY STOP UPON COMING TO A COMPLETE STOP. THIS HAPPENED 3 MORE TIMES AT SLOWER SPEEDS BETWEEN 40-50 MPH. I EVENTUALLY HAD TO GET A TOW TRUCK TO GET US TO OUR DESTINATION. THIS HAPPENED ON HIGHWAY ROADS AND ALWAYS AFTER HITTING A SMALL BUMPS. MILEAGE ON VEHICLE IS 89500. *TR
1 injured
STEERING Dec 13, 2016
WHILE DRIVING THE DODGE RAM 2500 2009 YEAR ON THE HIGHWAY AT 60-65 MPH THE VEHICLE STARTED SHAKING UNCONTROLLABLY AFTER HITTING A JOINT IN THE ROAD BETWEEN THE ASPHALT AND A BRIDGE. I WAS UNABLE TO STEER DURING THIS TIME AND THE VEHICLE SHOOK SO VIOLENTLY THAT THE CONNECTORS VIBRATED OFF OF THE BATTERY TERMINAL, BOTH BATTERIES, AT WHICH TIME I LOST ALL POWER. THIS ALMOST RESULTED IN MY DRIVING OFF OF A BRIDGE. THE SHAKING WOULD ONLY STOP UPON COMING TO A COMPLETE STOP. THIS HAPPENED 3 MORE TIMES AT SLOWER SPEEDS BETWEEN 40-50 MPH. I EVENTUALLY HAD TO GET A TOW TRUCK TO GET US TO OUR DESTINATION. THIS HAPPENED ON HIGHWAY ROADS AND ALWAYS AFTER HITTING A SMALL BUMPS. MILEAGE ON VEHICLE IS 89500. *TR
1 injured
AIR BAGS Sep 20, 2016
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGS Sep 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STEERING Sep 12, 2016
WHILE HAVING OTHER RECALLS FIXED IT WAS DISCOVERED THAT THE STEERING BOX WAS LEAKING AND MAKING NOISE WHILE TURNING. THE REPAIR SHOP STATED THAT THERE WAS NO RECALL AND THAT THERE WERE NO REPAIR PARTS AVAILABLE. THE STEERING COULD FAIL ANYTIME. CHRYSLER /DODGE SHOULD BE FIXING THIS ISSUE AS I HAVE FOUND THAT IT IS A PROBLEM THAT THEY KNOW ABOUT. VEHICLE HAS 80,000. MILES ON IT.
SUSPENSION Aug 13, 2016
SERIOUS SHIMMY AT HIGHWAY SPEEDS. TRUCK HAS 61K MILES AND IS MAINTAINED VERY WELL.
SERVICE BRAKES Aug 9, 2016
WHILE GOING ON VACATION PULLING OUR 28' TRAVEL TRAILER WITH OUR 2009 DODGE 2500. THE FRONT BRAKES LOCKED UP ON THE FREEWAY, ALMOST CAUSING US TO ALMOST GO INTO THE DITCH. WE SAFELY PULLED ON TO A SIDE ROAD, AND FOUND THAT THE FRONT BRAKES WERE SMOKING AND VERY HOT. AFTER BRING IT TO THE DEALERSHIP, IT WAS DISCOVERED THAT THE RUBBER BRAKE LINES HAD FAILED [COLLAPSING]. IT WAS INSPECTED, AND FOUND THAT THE REAR BRAKES WERE NOT WORKING AT ALL, AND THE FRONT BRAKES HAD LOCKED UP ON THE CALIPERS. THE DEALER INFORMED US THAT THEY HAVE BEEN AWARE OF THIS HAPPENING TO SOME 2009 DODGE 2500 SERVICE BRAKES. THE TRUCK HAS 85,250 MILES ON IT AND IN GOOD CONDITION. THIS IS A HUGE SAFETY CONCERN WITH US THAT NEEDS TO BE ADDRESSED BY CHRYSLER DODGE. OUR TRUCK HAS BEEN IN THE SHOP FOR 3 WEEKS AND COSTS WILL BE OVER $1000.00 TO REPAIR IT.
AIR BAGS Jul 13, 2016
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT VEERED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE ROLLED OVER INTO A DITCH AND CRASHED INTO A PIPE FENCE AND A TREE BEFORE COMING TO A COMPLETE STOP. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A TOW YARD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash 1 injured
STEERING Jul 13, 2016
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT VEERED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE ROLLED OVER INTO A DITCH AND CRASHED INTO A PIPE FENCE AND A TREE BEFORE COMING TO A COMPLETE STOP. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A TOW YARD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash 1 injured
VISIBILITY/WIPER May 11, 2016
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS WOULD OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V084000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
AIR BAGS Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Dec 3, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SEAT BELTS Dec 1, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELT FAILED TO RETRACT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE BOTH SEAT BELTS WERE REPLACED. THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
STEERING Nov 2, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
UNKNOWN OR OTHER Oct 26, 2015
CHRYSLER BUYBACK PROGRAM ISSUE. THE BUYBACK PROCESS IS TAKING A LONG TIME AND OWNERS OF BUYBACK PROGRAM ELIGIBLE VEHICLES ARE GETTING STUCK WITH LONG WAIT PERIODS BEFORE WE CAN HAVE OUR VEHICLES APPRAISED BY A CHRYSLER DESIGNATED REP (WE CAN'T USE A DEALER TO APPRAISE WE ARE TOLD). THIS FORCES OWNERS TO CONTINUE DRIVING THEIR VEHICLES ADDING COSTLY MILEAGE THAT GREATLY AFFECTS THE KELLY BLUE BOOK (KBB)VALUE. THAT MEANS WHEN IT'S TIME TO TAKE OUR CARS IN FOR APPRAISAL IN THE BUYBACK PROGRAM MANY WEEKS OR MONTHS LATER WE HAVE ACCUMULATED MILEAGE THE CUSTOMER IS DOCKED FOR BECAUSE IT IMPACTS THE KBB VALUES.I'D REQUEST NHTSA APPROACH THE COURT OF JURISDICTION IN THE MATTER AND ,MOVE IT TO FORCE CHRYSLER TO COMPENSATE CUSTOMERS THAT ARE FORCED TO CONTINUE DRIVING THEIR BUYBACK VEHICLES WHILE THE CUSTOMER IS FORCED TO WAIT. FIAT/CHRYSLER HAS BEE PROVIDED ALL THE MATERIALS THEY REQUESTED OF ME AND I STILL HAVE TO WAIT FOR THEM TO CALL ME BACK IN SEVERAL WEEKS TO SCHEDULE AN APPRAISAL.
STEERING Oct 19, 2015
WENT TO TAKE THE BUYBACK . WENT TO A LOCAL DODGE DEALER AND THEY OFFERED TO BUY MY VEHICLE FOR $16,000. THIS WAS JUST TO BUY IT TO RESELL. THEY SAID THE VALUE WAS $18,750 BUT THEY WERE BUYING IT TO RESELL AND HAD NOTHING TO DO WITH THE BUYBACK. TOLD ME TO CONTACT FCA. CONTACTED FCA AND THEY SAID THEY WOULD BUY IT BACK FOR $11,000. THAT WOULD BE ALL THE WOULD GIVE ME FOR IT. I HAVE THE PAPERS FROM THE LOCAL DEALER WHO MADE THE OFFER. I BELIEVE THIS TO BE A UNFAIR RESALE OFFER PLUS AN ADDITIONAL 10% THAT THE OFFER WAS SUPPOSE TO BE.
AIR BAGS Oct 19, 2015
WENT TO TAKE THE BUYBACK . WENT TO A LOCAL DODGE DEALER AND THEY OFFERED TO BUY MY VEHICLE FOR $16,000. THIS WAS JUST TO BUY IT TO RESELL. THEY SAID THE VALUE WAS $18,750 BUT THEY WERE BUYING IT TO RESELL AND HAD NOTHING TO DO WITH THE BUYBACK. TOLD ME TO CONTACT FCA. CONTACTED FCA AND THEY SAID THEY WOULD BUY IT BACK FOR $11,000. THAT WOULD BE ALL THE WOULD GIVE ME FOR IT. I HAVE THE PAPERS FROM THE LOCAL DEALER WHO MADE THE OFFER. I BELIEVE THIS TO BE A UNFAIR RESALE OFFER PLUS AN ADDITIONAL 10% THAT THE OFFER WAS SUPPOSE TO BE.
STRUCTURE:BODY Oct 13, 2015
DRIVER SIDE REAR PASSENGER INTERIOR DOOR LOCK AND INTERIOR LIGHT DOES STOPPED WORKING OVER A YEAR AGO. I FIGURED IT WAS A SELONOID OR A LOOSE CONNECTION IN THE DOOR SO I PUT IT OFF. JUST RECENTLY 10/11/2015 I TOOK THE TIME TO TAKE THE DOOR APART AND CHECK ALL THE CONNECTIONS. I HAD POWER TO THE SPEAKER AND WINDOW AND NOTHING TO THE LOCK AND INTERIOR LIGHT DOESN'T COME ON WHEN THE DOOR IS OPEN. SO I THEN CHECKED FOR LOOSE CONNECTIONS EVERYTHING GOOD. I THEN CHECKED THE CONNECTION BETWEEN THE CAB AND THE DOOR AND I HAD A GOOD CLEAN CONNECTION. I THEN PULLED BACK THE RUBBER WIRE LOOM BETWEEN THE CAB AND THE DOOR AND I FOUND 4 UNEVENLY CUT WIRES. I DID NOT FIX THEM I LEFT THE CONNECTOR DISCONNECTED. THIS IS COULD BE A EXTREMELY DANGEROUS NOT TO MENTION POTENTIALLY DEADLY FIRE HAZARD. SOME HOW THE LOOM IS CUTTING THE WIRES AND COULD RESULT IN SEVERE INJURY AND OR DEATH.
EXTERIOR LIGHTING Oct 13, 2015
DRIVER SIDE REAR PASSENGER INTERIOR DOOR LOCK AND INTERIOR LIGHT DOES STOPPED WORKING OVER A YEAR AGO. I FIGURED IT WAS A SELONOID OR A LOOSE CONNECTION IN THE DOOR SO I PUT IT OFF. JUST RECENTLY 10/11/2015 I TOOK THE TIME TO TAKE THE DOOR APART AND CHECK ALL THE CONNECTIONS. I HAD POWER TO THE SPEAKER AND WINDOW AND NOTHING TO THE LOCK AND INTERIOR LIGHT DOESN'T COME ON WHEN THE DOOR IS OPEN. SO I THEN CHECKED FOR LOOSE CONNECTIONS EVERYTHING GOOD. I THEN CHECKED THE CONNECTION BETWEEN THE CAB AND THE DOOR AND I HAD A GOOD CLEAN CONNECTION. I THEN PULLED BACK THE RUBBER WIRE LOOM BETWEEN THE CAB AND THE DOOR AND I FOUND 4 UNEVENLY CUT WIRES. I DID NOT FIX THEM I LEFT THE CONNECTOR DISCONNECTED. THIS IS COULD BE A EXTREMELY DANGEROUS NOT TO MENTION POTENTIALLY DEADLY FIRE HAZARD. SOME HOW THE LOOM IS CUTTING THE WIRES AND COULD RESULT IN SEVERE INJURY AND OR DEATH.
ELECTRICAL SYSTEM Oct 13, 2015
DRIVER SIDE REAR PASSENGER INTERIOR DOOR LOCK AND INTERIOR LIGHT DOES STOPPED WORKING OVER A YEAR AGO. I FIGURED IT WAS A SELONOID OR A LOOSE CONNECTION IN THE DOOR SO I PUT IT OFF. JUST RECENTLY 10/11/2015 I TOOK THE TIME TO TAKE THE DOOR APART AND CHECK ALL THE CONNECTIONS. I HAD POWER TO THE SPEAKER AND WINDOW AND NOTHING TO THE LOCK AND INTERIOR LIGHT DOESN'T COME ON WHEN THE DOOR IS OPEN. SO I THEN CHECKED FOR LOOSE CONNECTIONS EVERYTHING GOOD. I THEN CHECKED THE CONNECTION BETWEEN THE CAB AND THE DOOR AND I HAD A GOOD CLEAN CONNECTION. I THEN PULLED BACK THE RUBBER WIRE LOOM BETWEEN THE CAB AND THE DOOR AND I FOUND 4 UNEVENLY CUT WIRES. I DID NOT FIX THEM I LEFT THE CONNECTOR DISCONNECTED. THIS IS COULD BE A EXTREMELY DANGEROUS NOT TO MENTION POTENTIALLY DEADLY FIRE HAZARD. SOME HOW THE LOOM IS CUTTING THE WIRES AND COULD RESULT IN SEVERE INJURY AND OR DEATH.
SUSPENSION Sep 25, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE REVERSING, THE TIE ROD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. THE VIN WAS NOT AVAILABLE. UPDATED 12/03/15*LJ UPDATED 4/13/18*JB; MANUFACTURER WAS MADE AWARE OF FAILURE IN 2012, THEY DID NOT HAVE PARTS TO FIX IT. UPDATED 10/11/18*JB
STEERING:LINKAGES:TIE ROD ASSEMBLY Sep 25, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE REVERSING, THE TIE ROD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. THE VIN WAS NOT AVAILABLE. UPDATED 12/03/15*LJ UPDATED 4/13/18*JB; MANUFACTURER WAS MADE AWARE OF FAILURE IN 2012, THEY DID NOT HAVE PARTS TO FIX IT. UPDATED 10/11/18*JB
AIR BAGS Sep 23, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STAY IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. IN ADDITION, A FEW MONTHS LATER WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY IN BOTH DIRECTIONS AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED MINOR CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS 82,000.
Crash 2 injured
STEERING Sep 23, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STAY IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. IN ADDITION, A FEW MONTHS LATER WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY IN BOTH DIRECTIONS AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED MINOR CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS 82,000.
Crash 2 injured
STEERING Sep 8, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED OVER A CREVICE OR POTHOLE, THE STEERING WHEEL AND VEHICLE VIBRATED UNCONTROLLABLY. IN ADDITION, ALL FOUR TIRES WOULD LOSE CONTACT WITH THE ROAD SURFACE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO UPDATED THE DRAG LINK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.