2002 DODGE RAM 2500
2 recalls, 210 complaints - 37 TSBs
07E104000 Dec 11, 2007
VISIBILITY:GLASS, SIDE/REAR
Defect Description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER... Read more
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER... Read more
06E024000 Mar 15, 2006
ENGINE AND ENGINE COOLING
Defect Description
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999,... Read more
Consequence
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
Remedy
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Complaint Statistics
210 total complaints
14 crashes 3 fires 6 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE | 29 |
| UNKNOWN OR OTHER | 13 |
| FUEL SYSTEM, DIESEL | 13 |
| STEERING | 8 |
| STRUCTURE:BODY | 7 |
| TIRES | 6 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 6 |
| SUSPENSION | 5 |
| SUSPENSION:FRONT | 5 |
| AIR BAGS | 4 |
STEERING
Apr 13, 2021
Incident date: Apr 9, 2021
I PURCHASED A 2003 DODGE RAM 2500 5.7 V8 4WD. MY STEERING HAS GOTTEN REALLY LOOSE OVER THE LAST WEEK. I BROUGHT IT IN TO DEALERSHIP FOR A PREVIOUS RECALL. AND THE TECHNICIAN TOLD ME THAT MY STEERING GEAR WAS GOING OUT AND THAT IT SHOULD NOT BE BAD.
SUSPENSION
Apr 13, 2021
Incident date: Apr 9, 2021
I PURCHASED A 2003 DODGE RAM 2500 5.7 V8 4WD. MY STEERING HAS GOTTEN REALLY LOOSE OVER THE LAST WEEK. I BROUGHT IT IN TO DEALERSHIP FOR A PREVIOUS RECALL. AND THE TECHNICIAN TOLD ME THAT MY STEERING GEAR WAS GOING OUT AND THAT IT SHOULD NOT BE BAD.
ENGINE
Jul 18, 2020
Incident date: Jul 1, 2020
DRIVING DOWN THE ROAD WONT ACCELATE THEN LOOSE POWER , THEN AFEW A FEW MINUTES DRIVES GREAT THEN NEVER KNOW WHEN IT WILL NOT ACCELATE DRANGE LOSING POWER LIKE THAT
FUEL/PROPULSION SYSTEM
Jul 18, 2020
Incident date: Jul 1, 2020
DRIVING DOWN THE ROAD WONT ACCELATE THEN LOOSE POWER , THEN AFEW A FEW MINUTES DRIVES GREAT THEN NEVER KNOW WHEN IT WILL NOT ACCELATE DRANGE LOSING POWER LIKE THAT
VEHICLE SPEED CONTROL
Jul 18, 2020
Incident date: Jul 1, 2020
DRIVING DOWN THE ROAD WONT ACCELATE THEN LOOSE POWER , THEN AFEW A FEW MINUTES DRIVES GREAT THEN NEVER KNOW WHEN IT WILL NOT ACCELATE DRANGE LOSING POWER LIKE THAT
UNKNOWN OR OTHER
Sep 16, 2019
Incident date: Aug 18, 2018
DASHBOARD HAS STARTED CRACKING AND SHARP PIECES OF PLASTIC HAVE BECOME LOOSE CREATING A POTENTIAL FOR THEM TO BECOME PROJECTILES IN THE EVENT OF AN ACCIDENT. SEEMS MOST OF THE PLASTIC TRIM PIECES ARE BRITTLE INSIDE THE VEHICLES PASSENGER CABIN.
VEHICLE SPEED CONTROL
Jun 11, 2019
Incident date: Jun 7, 2016
CRUISE CONTROL WAS ON AND USED ACCELERATOR PETAL TO ACCELERATE, ENGINE RPM WENT TO MAX AND SPEED INCREASED 20 MPH AND CONTINUED. TAPPED ACCERATOR AND TURNED OF SPEED CONTROL, SPEED CONTINUED. PUT GEAR IN NEUTRAL AND WORKED MY WAY TO ROAD SIDE. FOUND THAT CABLE FRAYED AND JAMMED AT HIGH RPM. DISCO... Read more
EXTERIOR LIGHTING
Feb 5, 2018
Incident date: Nov 1, 2007
THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FL... Read more
Crash
AIR BAGS
Feb 5, 2018
Incident date: Nov 1, 2007
THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FL... Read more
Crash
ELECTRICAL SYSTEM
Feb 5, 2018
Incident date: Nov 1, 2007
THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FL... Read more
Crash
UNKNOWN OR OTHER
Dec 31, 2017
Incident date: Oct 31, 2004
THE DASH HAS CRACKED INTO SEVERAL PIECES THAT ARE NOW A HAZZARD OF FLYING SHARDS IN CASE OF AN ACCIDENT. ALSO THERE ARE HOLES INT THE DASH WHERE THE PIECES HAVE BROKEN OUT THAT CAN ALLOW DEBRIS TO FALL INSIDE THE DASH THAT CAN CAUSE FIRES OR ELECTRICAL SHORTS.
STEERING
Nov 30, 2017
Incident date: Sep 29, 2017
I AM HEARING A POPPING SOUND WHEN TURNING THE STEERING WHEEL, PLAY IN STEERING, TRUCK IS WOBBLING ALL OVER THE PLACE WHEN DRIVING ON UNEVEN ROADS, HISSING SOUND COMING FROM FRONT END WHEN ACCELERATING. PLAY IN STEERING GEAR BOX. THE CLICKING POPPING SOUND I HEAR WHEN TURNING STEERING WHEEL IS WHEN... Read more
SUSPENSION
Sep 12, 2017
Incident date: Aug 28, 2017
DODGE RAM "DEATH WOBBLE" OR SHIMMY PHENOMENON, WHILE IN MOTION AND ENCOUNTERING HIGHWAY ROAD SURFACE CHANGES.
POWER TRAIN
May 23, 2017
Incident date: May 22, 2017
TL* THE CONTACT WAS A LAW ENFORCEMENT OFFICER. WHILE A MOTHER WAS ATTEMPTING TO EXIT A 2002 DODGE RAM 2500 WITH THE ENGINE RUNNING, THE TWO YEAR OLD PASSENGER IN THE VEHICLE SHIFTED THE VEHICLE FROM THE PARK POSITION INTO REVERSE. THE VEHICLE ROLLED BACKWARDS AND CAUSED THE MOTHER TO FALL. THE CHILD... Read more
1 injured
1 deaths
UNKNOWN OR OTHER
Mar 31, 2017
Incident date: Aug 15, 2014
TRUCK GARAGE KEPT FOR 10 OF ITS 14 YEARS. CURRENT MILEAGE 2017 = 90,000. AUG 2014 DASH BOARD BEGAN TO CRACK AND FALL APART - TRUCK HAD ONLY 79,950 MILES! PLASTIC PIECES FALL INTO DASH HOLES AND GET STUCK UNDER DASH AMONGST STEERING WHEEL, ELECTRICAL WIRES/CONTROLS, ETC. PLASTIC PIECES CAN FALL A... Read more
VEHICLE SPEED CONTROL
Mar 6, 2017
Incident date: Mar 5, 2017
WHILE TRAVELING ON I-5 IN PORTLAND, OREGON, I LOST CONTROL OF THE ACCELERATOR PEDAL, IT WHEN INTO A "DEAD PEDAL MODE". I WAS ON A VERY BUSY SECTION OF THIS INTERSTATE AND HAD TO IMMEDIATELY FIND A LOCAL OFF THE SIDE OF THE ROAD NEXT TO AN ON RAMP. IT WAS A VERY DANGEROUS SITUATION. IT WAS AN ELEC... Read more
SUSPENSION
Mar 3, 2017
Incident date: Feb 20, 2017
DEATH WOBBLE. EXPERIENCE WHEN HITTING SMALL/MINOR BUMPS IN THE ROAD OR RAILROAD TRACKS. VIOLENT SHAKING CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND ALMOST IMPOSSIBLE TO KEEP YOUR FOOT ON THE BRAKE PEDAL TO TRY TO COME TO A STOP. SHAKING IS SO VIOLENT THAT THE DRIVER IS BOUNCED AROUND IN TH... Read more
STEERING
Mar 3, 2017
Incident date: Feb 20, 2017
DEATH WOBBLE. EXPERIENCE WHEN HITTING SMALL/MINOR BUMPS IN THE ROAD OR RAILROAD TRACKS. VIOLENT SHAKING CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND ALMOST IMPOSSIBLE TO KEEP YOUR FOOT ON THE BRAKE PEDAL TO TRY TO COME TO A STOP. SHAKING IS SO VIOLENT THAT THE DRIVER IS BOUNCED AROUND IN TH... Read more
UNKNOWN OR OTHER
Jan 28, 2017
Incident date: Jan 1, 2005
THE DASHBOARD HAS LITERALLY BROKEN INTO PIECES AND SHARDS 3 YEARS AFTER WE PURCHASED THE TRUCK. IT IS A VERY DANGEROUS SITUATION AS WE HAVE GREAT CONCERNS FOR THE SAFETY OF THOSE DRIVING AND/OR RIDING IN THE VEHICLE. THE SHARDS ARE VERY SHARP AND COULD EITHER PUNCTURE THE AIRBAG OR CAUSE HARM TO A... Read more
UNKNOWN OR OTHER
Jan 11, 2017
Incident date: Dec 3, 2013
THE DASH IS CRACKING AND DISINTEGRATING AND THE SHARP SHARDS OF THE PLASTIC DASH PIECES ARE A SAFETY HAZARD.
UNKNOWN OR OTHER
Nov 29, 2016
Incident date: Jan 1, 2009
DASH STARTED CRACKING IN 2009 AND PIECES ARE FALLING OFF. THE CRACKED DASH AND LOOSE PIECES ARE DANGEROUS AND COULD CAUSE SERIOUS BODILY HARM IF I WAS IN AN ACCIDENT. THERE SHOULD HAVE BEEN A RECALL ON THIS ISSUE YEARS AGO.
SERVICE BRAKES
Nov 28, 2016
Incident date: Nov 20, 2009
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES LOCKED UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE SPECIFICS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AW... Read more
UNKNOWN OR OTHER
Jul 3, 2016
Incident date: Aug 14, 2015
DASH CRACKING SEVERELY. IF AIRBAG DEPLOYS PLASTIC SHARDS WILL IMPALE PASSENGER AND/OR DRIVER
STRUCTURE:BODY
Jun 1, 2016
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL AREAS. THE FAILURE STARTED SMALL, BUT WORSENED PROGRESSIVELY. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 198,000.
UNKNOWN OR OTHER
Oct 12, 2015
Incident date: Jan 1, 2010
THE DASHBOARD IS CRACKING BADLY AND CRUMBLING. LARGE HOLES ARE FORMING AND BROKEN PIECES OF PLASTIC FROM THE DASH ARE FALLING INTO THE DASH AREA. THE DEALER WON'T DO ANYTHING ABOUT IT.
SERVICE BRAKES
Apr 17, 2015
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF DISTANCE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU... Read more
STRUCTURE:BODY
Aug 4, 2014
Incident date: Jun 18, 2014
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD HAD A HOLE THAT WAS INCREASING IN SIZE AND IT WAS COLLAPSING. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING WAS MALFUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE F... Read more
ELECTRICAL SYSTEM
May 29, 2014
Incident date: Jan 15, 2003
DASH BOARD IS CRUMBLING EXPOSING NUMEROUS CONTROLS, GAUGES, WIRING, AND AIRBAG COMPONENTS WHICH IS A HUGE SAFETY CONCERN. THE A/C HAS SEIZED TO WORK ANYMORE DUE TO ELECTRICAL PROBLEMS WHICH IS SPREADING TO OTHER CONTROL GAUGES AND COMPONENTS. THE SAFETY OF THE AIRBAG SYSTEM IS NOW A CONCERN. *TR
AIR BAGS
May 29, 2014
Incident date: Jan 15, 2003
DASH BOARD IS CRUMBLING EXPOSING NUMEROUS CONTROLS, GAUGES, WIRING, AND AIRBAG COMPONENTS WHICH IS A HUGE SAFETY CONCERN. THE A/C HAS SEIZED TO WORK ANYMORE DUE TO ELECTRICAL PROBLEMS WHICH IS SPREADING TO OTHER CONTROL GAUGES AND COMPONENTS. THE SAFETY OF THE AIRBAG SYSTEM IS NOW A CONCERN. *TR
STRUCTURE
May 29, 2014
Incident date: Jan 15, 2003
DASH BOARD IS CRUMBLING EXPOSING NUMEROUS CONTROLS, GAUGES, WIRING, AND AIRBAG COMPONENTS WHICH IS A HUGE SAFETY CONCERN. THE A/C HAS SEIZED TO WORK ANYMORE DUE TO ELECTRICAL PROBLEMS WHICH IS SPREADING TO OTHER CONTROL GAUGES AND COMPONENTS. THE SAFETY OF THE AIRBAG SYSTEM IS NOW A CONCERN. *TR
TIRES
May 20, 2014
Incident date: Mar 1, 2014
IN DECEMBER,2011, I PURCHASED 2 EQUALIZER SPORT A/P TIRES. IN AUGUST 2013 , ONE OF THEM HAD A TREAD SEPARATION, WHICH I CAUGHT AND REPLACED IT BEFORE A BIGGER PROBLEM. IN MARCH, 2014 THE TREAD OF THE SECOND TIRE CAME OFF COMPLETELY WITHOUT WARNING. IT DAMAGED MY VEHICLE. WE WERE FORTUNATE THAT M... Read more
AIR BAGS
May 6, 2014
Incident date: Feb 12, 2014
THIS DIESEL TRUCK WAS STARTED IN ORDER TO LET IT WARM UP. OWNER WENT INTO A BUILDING TO RETRIEVE A PAIR OF GLOVES AND RETURNED 5 MIN LATER TO FIND THE VEHICLE ON FIRE. SMOKE WAS POURING OUT OF THE FRONT COWL AT THE BASE OF THE WINDSHIELD. ENTRY TO THE VEHICLE WAS ATTEMPTED IN ORDER TO PUT THE FIRE O... Read more
Fire
ELECTRICAL SYSTEM
May 6, 2014
Incident date: Feb 12, 2014
THIS DIESEL TRUCK WAS STARTED IN ORDER TO LET IT WARM UP. OWNER WENT INTO A BUILDING TO RETRIEVE A PAIR OF GLOVES AND RETURNED 5 MIN LATER TO FIND THE VEHICLE ON FIRE. SMOKE WAS POURING OUT OF THE FRONT COWL AT THE BASE OF THE WINDSHIELD. ENTRY TO THE VEHICLE WAS ATTEMPTED IN ORDER TO PUT THE FIRE O... Read more
Fire
SEATS
May 6, 2014
Incident date: Feb 12, 2014
THIS DIESEL TRUCK WAS STARTED IN ORDER TO LET IT WARM UP. OWNER WENT INTO A BUILDING TO RETRIEVE A PAIR OF GLOVES AND RETURNED 5 MIN LATER TO FIND THE VEHICLE ON FIRE. SMOKE WAS POURING OUT OF THE FRONT COWL AT THE BASE OF THE WINDSHIELD. ENTRY TO THE VEHICLE WAS ATTEMPTED IN ORDER TO PUT THE FIRE O... Read more
Fire
VEHICLE SPEED CONTROL
Apr 10, 2014
Incident date: Mar 12, 2013
WHILE ACCELERATING THE TRUCK START THE DECELERATE AND REACCELERATE MULTIPLE TIMES WITHIN A 2-3 SECOND TIME PERIOD AND THE CHECK ENGINE LIGHT CAME ON FOR LARGE EVAP LEAK. THIS ISSUE HAPPENED A NUMBER OF TIMES THROUGHOUT A COUPLE WEEK TIME PERIOD. WHEN I BROUGHT IT TO THE DEALER THEY SAID THERE WAS DE... Read more
ENGINE
Apr 10, 2014
Incident date: Oct 16, 2013
DRIVING DOWN THE INTERSTATE GOING ABOUT 75 MPH I NEEDED TO BRAKE BUT NOTICED THE TRUCK WAS NOT SLOWING DOWN AND THE RPM WERE NOT REDUCING, IN FACT THEY WERE INCREASING. DESPITE ME NOT HAVING MY FOOT ON THE PEDAL THE TRUCK WOULD NOT SLOW DOWN. I HAD TO USE EXTREME PRESSURE ON THE BRAKES AND PULL OFF ... Read more
POWER TRAIN
Apr 10, 2014
Incident date: Oct 16, 2013
DRIVING DOWN THE INTERSTATE GOING ABOUT 75 MPH I NEEDED TO BRAKE BUT NOTICED THE TRUCK WAS NOT SLOWING DOWN AND THE RPM WERE NOT REDUCING, IN FACT THEY WERE INCREASING. DESPITE ME NOT HAVING MY FOOT ON THE PEDAL THE TRUCK WOULD NOT SLOW DOWN. I HAD TO USE EXTREME PRESSURE ON THE BRAKES AND PULL OFF ... Read more
STRUCTURE
Apr 10, 2014
Incident date: Oct 10, 2012
I NOTICED A CRACK IN MY DASH (ABOUT 2") AND THE FELT WEAK AND SPONGY. AFTER A COUPLE OF MONTH I NOTICE THE CRACK GROWN ACROSS THE DASH (ABOUT 24") AND FELT REALLY WEEK. AFTER 5 MONTHS FROM THE INITIAL CRACK THE WHOLE DASH HAS FELL APART INTO LARGE CHUNKS AND NOW THERE IS NO DASH LEFT EXPOSING ALL TH... Read more
FUEL SYSTEM, GASOLINE
Apr 10, 2014
Incident date: Mar 12, 2013
WHILE ACCELERATING THE TRUCK START THE DECELERATE AND REACCELERATE MULTIPLE TIMES WITHIN A 2-3 SECOND TIME PERIOD AND THE CHECK ENGINE LIGHT CAME ON FOR LARGE EVAP LEAK. THIS ISSUE HAPPENED A NUMBER OF TIMES THROUGHOUT A COUPLE WEEK TIME PERIOD. WHEN I BROUGHT IT TO THE DEALER THEY SAID THERE WAS DE... Read more
STRUCTURE:BODY
Mar 24, 2014
Incident date: Mar 7, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASH BOARD WAS CRACKED AND WAS STARTING TO COLLAPSE. ALSO, THE CONTACT MENTIONED THAT THE LEFT FUEL PUMP WOULD INTERMITTENTLY FAIL AND CAUSE THE VEHICLE TO INDEPENDENTLY DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ... Read more
FUEL/PROPULSION SYSTEM
Mar 24, 2014
Incident date: Mar 7, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASH BOARD WAS CRACKED AND WAS STARTING TO COLLAPSE. ALSO, THE CONTACT MENTIONED THAT THE LEFT FUEL PUMP WOULD INTERMITTENTLY FAIL AND CAUSE THE VEHICLE TO INDEPENDENTLY DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ... Read more
STEERING
Jun 13, 2013
Incident date: Jun 11, 2013
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 2 MPH HE HEARD A SNAPPING SOUND IN THE STEERING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE STEERING SHAFT CONNECTING TO THE STEERING BOX HAD FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. ... Read more
STRUCTURE
May 23, 2013
Incident date: Jun 1, 2010
AT FIRST WE NOTICE CRACKS IN THE DASHBOARD.THEY THEN GOT BIGGER AND WIDER. .WE ARE NOW AT A POINT WHERE THE WHOLE DASHBOARD HAS CAVED IN LEAVING HUGE HOLES AND BROKEN PLASTIC.A DEFINITE DEFECT. DODGE REFUSES TO DO ANYTHING ABOUT THIS. I HAVE GONE ONLINE AND THERE ARE AT LEAST 100 COMPLAINTS REGARD... Read more
STRUCTURE
Nov 28, 2012
Incident date: Sep 12, 2012
THE ENTIRE DASHBOARD IS CRACKING AND DISINTEGRATING. OBVIOUSLY DUE TO SUBSTANDARD MATERIAL AND/OR WORKMANSHIP. THIS IS LEAVING PIECES OF PLASTIC WITH VERY SHARP JAGGED EDGES AND POINTS COVERING THE TOP OF THE DASHBOARD. THIS IS A VERY DANGEROUS CONDITION AS THESE SHARP EDGES CAN CUT OR BLIND SOMEONE... Read more
POWER TRAIN
Jul 20, 2012
Incident date: Aug 25, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE PARKED WITH THE KEY IN THE IGNITION AND THE ENGINE SHUT OFF, THE CONTACT'S CHILD HAPHAZARDLY MOVED THE GEAR SHIFTER, WHICH WAS LOCATED ON THE STEERING COLUMN. THE VEHICLE BEGAN TO ROLL BACKWARD AND CRASHED INTO ANOTHER VEHICLE. THERE WAS A RECALL UND... Read more
Crash
STRUCTURE
Feb 4, 2012
Incident date: Aug 15, 2011
DASHBOARD COVER BEGAN FALLING APART FOR NO APPARENT REASON. THE DETERIORATION FIRST APPEARS AS CRACKING THAT LATER OPENS UP GAPS IN THE DASH. NUMEROUS SHARP EDGES ARE CREATED ON THE DASH. IT IS UNKNOWN WHETHER OR NOT THE DETERIORATION AFFECTS THE AIRBAGS. DASHBOARD DETERIORATION STARTED LAST SUM... Read more
ENGINE AND ENGINE COOLING
Jan 13, 2012
Incident date: Jun 4, 2003
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE EXPERIENCED AN ABNORMAL REDUCTION IN ENGINE POWER. THE VEHICLE WAS TURNED OFF AND THE BATTERY CABLES WERE DISCONNECTED. AFTER WAITING TEN MINUTES, THE BATTERY CABLES WERE RECONNECTED AND THE VEH... Read more
POWER TRAIN
Dec 5, 2011
Incident date: Dec 5, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO DECELERATE AND CAME TO A STOP INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A TRANSMISSION REPAIR FACILITY FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT A BOLT IN THE TAIL SHAFT OF THE ... Read more
STRUCTURE:BODY
Nov 23, 2011
Incident date: Nov 7, 2005
THE DASH IN MY 2002 DODGE TRUCK BUSTED AFTER 2 YEARS AND HAD ONLY 40,000 MILES. THIS SHOULD NOT HAD HAPPENED SO SOON. IT IS NOW IN SEVERAL PIECES. *TR
STRUCTURE
Nov 14, 2011
Incident date: Jun 3, 2002
WHO THE [XXX] LET THE DANG COLOR OF THE INTERIOR PASS THE TEST? SURLY SOMEONE MUST HAVE SAID I LOVE THE TRUCK, BUT THE MULTI COLOR DOTS ON THE INSIDE NEED TO BE CHANGED. WOULD A SOLID (GRAY, BLACK, TAN) HAVE BEEN ALL THAT HARD TO DO? IT LOOKS LIKE SOMEONE THREW UP FRUITY PEBBLES IN THERE. WHAT W... Read more
Showing 50 of 210 complaints.
Technical Service Bulletins, 2002 DODGE RAM 2500
37 manufacturer communications from 24 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 160000 STRUCTURE | 8 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 114000 ELECTRICAL SYSTEM:WIRING | 2 |
| 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER | 2 |
| 140000 AIR BAGS | 2 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 1 |
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
DOR-X6W2U-06
Mar 23, 2020
140000 AIR BAGS
This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not fu
DOR-X6W2U-06
Mar 23, 2020
110000 ELECTRICAL SYSTEM
This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not fu
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
1807717
Aug 31, 2017
350000 EQUIPMENT
Connecting to the DRB III Emulator for Cummins Engines
68332810A
Sep 7, 2016
060000 ENGINE AND ENGINE COOLING
Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
68332810
Sep 7, 2016
060000 ENGINE AND ENGINE COOLING
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. C
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
9002849
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
9002849
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
9002828
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253
9002828
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253
9002901
Jan 30, 2014
100000 POWER TRAIN
Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
9002872
Mar 27, 2013
116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
9002872
Mar 27, 2013
110000 ELECTRICAL SYSTEM
56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
9002872
Mar 27, 2013
140000 AIR BAGS
56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
9002688
Feb 13, 2013
114000 ELECTRICAL SYSTEM:WIRING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
350000 EQUIPMENT
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
060000 ENGINE AND ENGINE COOLING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
14-005-12
Nov 29, 2012
092300 FUEL SYSTEM, OTHER:FUEL FILTER
Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
14-005-12
Nov 29, 2012
980000 UNKNOWN OR OTHER
Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
07
Jun 1, 2005
061000 ENGINE AND ENGINE COOLING:ENGINE
EMISSIONS RECALL E07-CANISTER PURGE HOSES. THE CANISTER PURGE HOSES ON ABOUT 7,800 OF THE ABOVE VEHICLES MAY DEVELOP CRACKS OVER TIME AND RELEASE EVAPORATIVE HYDROCARBON (HC) WHICH COULD EXCEED FEDERAL EMISSION STANDARDS. *SC
05002
Apr 28, 2005
060000 ENGINE AND ENGINE COOLING
NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT
0408
Nov 3, 2004
114000 ELECTRICAL SYSTEM:WIRING
ORIGINAL MINUTE MOUNT WIRING AND E-FORCE ISOLATION MODULE WIRING CONVERSIONS. FISHER. VARIOUS MODELS INCLUDING ALL GM/CHEVROLET AND FORD. 2002 & PRIOR. *TT
NHTSA Safety Investigations, DODGE RAM 2500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE04039
Opened: Apr 13, 2004 , Closed: Aug 26, 2004
FALSE PARK
THERE HAVE BEEN 50 COMPLAINTS TO ODI AND DAIMLERCHRYSLER ALLEGING INCIDENTS OF REVERSE POWERED ROLLAWAY IN SUBJECT VEHICLES THAT WERE PARKED WITH THE ENGINE RUNNING AND THE PARKING BRAKE DISENGAGED.THE INCIDENTS ARE ALLEGED TO HAVE RESULTED IN 42 CRASHES AND 3 INJURIES. ACCORDING TO DAIMLERCHRYSLER,... Read more
PE00048
Opened: Dec 11, 2000 , Closed: Mar 7, 2001
LOSS OF THROTTLE CONTROL
ALLEGED THAT THE THROTTLE CABLE CAN FRAY OR SEVER DURING NORMAL USE RESULTING IN THE THROTTLE NOT RETURNING TO IDLE OR AN INABILITY TO ACCELERATE.
PE99069
Opened: Nov 8, 1999 , Closed: Mar 27, 2000
OVERSENSITIVE STEERING
ODI has received 14 consumer complaints concerning steering control concerns.Complainants typically alleged that the steering is loose, oversensitive, or has excessive play.They further alleged that this phenomena contributes to the vehicle wondering back and forth and being difficult to maintain in... Read more
PE99026
Opened: Apr 16, 1999 , Closed: Aug 31, 1999
FRONT SUSPENSION SPRING/SHOCK ABSORBER
ALLEGE FAILURE OF THE COIL SPRING/SHOCK ABSORBER BRACKET AT ITS ATTACHMENT TO THE VEHICLE FRAME MAY ALLOW COLLAPSE OF THE FRONT SUSPENSION, AND POTENTIALLY AFFECT STEERING OR BRAKING SYSTEM PERFORMANCE
PE98002
Opened: Jan 14, 1998 , Closed: May 8, 1998
HEADLIGHT CIRCUIT FAILURE
There is no summary currently available
PE96044
Opened: Jun 27, 1996 , Closed: Nov 29, 1996
ALLEGED FUEL TANK LEAKAGE
IN 1994, CHRYSLER INTRODUCTED A PLASTIC FUEL TANK, THAT WAS SHAPED DIFFERENTLY FROM THE METAL TANK IT REPLACED.DUE TO THE DIFFERENT SHAPE OF THE NEW TANK,GLAVAL HAD SOME PROBLEMS WITH SCREWS, THAT IT INSTALLS, RUPTURING THE FUEL TANK.THIS PROBLEM WAS IDENTIFIED DURING EARLY PRODUCTION AND GLAVAL COR... Read more
PE94072
Opened: Oct 3, 1994 , Closed: Mar 22, 1995
TRANS HOSE SEPARATION
There is no summary currently available
DODGE RAM 2500 - All Years Overview
Complete safety history for the DODGE RAM 2500 across all model years (1994, 2012).
88
Total Recalls
8,102
Total Complaints
7
Investigations
464
Reported Crashes
188
Reported Fires
14
Reported Deaths
DODGE RAM 2500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2012 | 5 | 385 | View |
| 2011 | 4 | 389 | View |
| 2010 | 4 | 0 | View |
| 2009 | 5 | 261 | View |
| 2008 | 9 | 405 | View |
| 2007 | 11 | 506 | View |
| 2006 | 9 | 903 | View |
| 2005 | 9 | 541 | View |
| 2004 | 9 | 756 | View |
| 2003 | 9 | 866 | View |
| 2002 (current) | 2 | 210 | |
| 2001 | 2 | 561 | View |
| 2000 | 2 | 269 | View |
| 1999 | 2 | 422 | View |
| 1998 | 2 | 310 | View |
| 1997 | 1 | 275 | View |
| 1996 | 1 | 365 | View |
| 1995 | 1 | 354 | View |
| 1994 | 1 | 210 | View |
| 1993 | 0 | 55 | View |
| 1992 | 0 | 43 | View |
| 1991 | 0 | 16 | View |