1997 DODGE RAM 2500

1 recalls — 50 complaints

06E024000 Mar 15, 2006
ENGINE AND ENGINE COOLING
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
Remedy: K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
44,386 vehicles affected
AIR BAGS Jun 10, 2021
While driving truck down road air bag exploded for no apparent reason , no large bumps or impacts to vehicle..Cab filled with dust and smoke Luckily was able to stop although my hearing is greatly impaired now..
1 injured
TIRES Nov 29, 2019
WHILE DRIVING A DODGE RAM 2500, WITHOUT ANY LOAD AND AT A SPEED OF 35 MPH ON A STRAIGHT SMOOTH ROAD THE REAR RIGHT TIRE BURST FOR NO APPARENT REASON. A LOCAL FIRESTONE DEALER BELIEVES THAT THE TIRE WAS PUNCTURED AND AT A LOW PRESSURE. I DO NOT BELIEVE THAT AS A VISUAL INSPECTION PRIOR TO THE TRIP WHICH RESULTED IN THE BLOWOUT DID NOT INDICATE A LOW PRESSURE.
UNKNOWN OR OTHER Mar 27, 2019
FRAME RUSTING THROUGH AND CRACKED NEAR STARRING GEAR BOX AND STABILIZER BAR BUSHING MOUNTS.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Jan 11, 2016
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKED, TO THE POINT THAT PIECES DETACH WHEN GOING OVER A BUMP. THE CONTACT ALSO STATED THAT THE FRONT-END SUSPENSION WAS FRACTURED, MAKING IT IMPOSSIBLE FOR THE VEHICLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 03/09/16*LJ *CN
SUSPENSION Jan 11, 2016
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKED, TO THE POINT THAT PIECES DETACH WHEN GOING OVER A BUMP. THE CONTACT ALSO STATED THAT THE FRONT-END SUSPENSION WAS FRACTURED, MAKING IT IMPOSSIBLE FOR THE VEHICLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 03/09/16*LJ *CN
TIRES Aug 19, 2015
DEAN MUD TERRAIN RADIAL SXT LT265/75R16 MANUFACTURED JANUARY 2006. TIRE'S WITH 22,000 MILES. TREAD SEPARATED FROM CASING CAUSING A BUBBLE, TIRE REPLACED. SECOND TIRE HAD A BLOWOUT THREE WEEKS LATER AFTER TIRE INSPECTION.
ELECTRICAL SYSTEM Feb 24, 2015
TRAVELLING AT NIGHT WITH HIGH BEAMS ENGAGED WHEN ALL LIGHTS WENT OUT. I MADE AN EMERGENCY STOP BY THE SIDE OF THE FREEWAY AND THE LIGHTS CAME BACK ON. I PROCEEDED AND A FEW MINUTES LATER IT HAPPENED AGAIN. EVENTUALLY I DETERMINED THAT IT I LEFT THE HIGH BEAMS OFF IT WOULD NOT HAPPEN. TOOK TRUCK TO DEALERSHIP AND THEY DIAGNOSED AND REPLACED THE MULTI FUNCTION SWITCH. PROBLEM RECURRED ABOUT 1 MONTH LATER. REPLACED MULTI FUNCTION SWITCH ON MY OWN THIS TIME. PROBLEM RECURRED AGAIN AFTER ABOUT 6 MONTHS, THIS TIME HOT/BURNING WIRES COULD BE SMELLED. TOOK VEHICLE TO INDEPENDENT MECHANIC AND THEY FINALLY DIAGNOSED AND REPLACED LIGHT SWITCH IN DASH. BY THIS TIME ONE OF THE WIRES HAD NEARLY BURNED ALL THE WAY TO THE MAIN HARNESS. REPLACED SWITCH AND ALL FINE FOR ABOUT 2 YEARS THEN IT HAPPENED AGAIN. BEEN LIVING WITH NO HIGH BEAMS WAITING FOR TIME TO RIG A RELAY TO TAKE LOAD OFF SWITCH. CHRYSLER HAS A RECALL FOR THIS PROBLEM BUT WILL NOT HONOR IT DUE TO MY VIN NOT BEING ONE OF THE TARGETED MODELS... COMPLETE [XXX]! *JS
EXTERIOR LIGHTING Feb 24, 2015
TRAVELLING AT NIGHT WITH HIGH BEAMS ENGAGED WHEN ALL LIGHTS WENT OUT. I MADE AN EMERGENCY STOP BY THE SIDE OF THE FREEWAY AND THE LIGHTS CAME BACK ON. I PROCEEDED AND A FEW MINUTES LATER IT HAPPENED AGAIN. EVENTUALLY I DETERMINED THAT IT I LEFT THE HIGH BEAMS OFF IT WOULD NOT HAPPEN. TOOK TRUCK TO DEALERSHIP AND THEY DIAGNOSED AND REPLACED THE MULTI FUNCTION SWITCH. PROBLEM RECURRED ABOUT 1 MONTH LATER. REPLACED MULTI FUNCTION SWITCH ON MY OWN THIS TIME. PROBLEM RECURRED AGAIN AFTER ABOUT 6 MONTHS, THIS TIME HOT/BURNING WIRES COULD BE SMELLED. TOOK VEHICLE TO INDEPENDENT MECHANIC AND THEY FINALLY DIAGNOSED AND REPLACED LIGHT SWITCH IN DASH. BY THIS TIME ONE OF THE WIRES HAD NEARLY BURNED ALL THE WAY TO THE MAIN HARNESS. REPLACED SWITCH AND ALL FINE FOR ABOUT 2 YEARS THEN IT HAPPENED AGAIN. BEEN LIVING WITH NO HIGH BEAMS WAITING FOR TIME TO RIG A RELAY TO TAKE LOAD OFF SWITCH. CHRYSLER HAS A RECALL FOR THIS PROBLEM BUT WILL NOT HONOR IT DUE TO MY VIN NOT BEING ONE OF THE TARGETED MODELS... COMPLETE [XXX]! *JS
ELECTRICAL SYSTEM Dec 19, 2014
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE WHEN ADJUSTING THE STEERING WHEEL, CERTAIN FUNCTIONS FAILED ON THE VEHICLE. THE SPECIFICS ON THE FUNCTIONS THAT FAILED WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.
EXTERIOR LIGHTING Mar 24, 2014
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HEADLIGHT SWITCH HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 225,000.
SUSPENSION Dec 6, 2013
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED AND TRAVELING OVER A ROAD BUMP OR POTHOLE, THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONTACT REPLACED THE FRONT END TRACKING BAR SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT HE HAD TO SHUT THE ENGINE OFF IN ORDER TO REGAIN CONTROL OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 119,600. UPDATED 1/14/14*CN
VEHICLE SPEED CONTROL Jun 18, 2013
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL REMAINED DEPRESSED EVEN AFTER CONTACT REMOVED THEIR FOOT. THE CONTACT HAD TO OPEN THE HOOD AND PHYSICALLY ENGAGE THE THROTTLE CABLE IN ORDER FOR THE PEDAL TO RETURN TO NORMAL POSITION. THE CONTACT NOTICED THAT THE THROTTLE CABLE WAS FRAYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 142,000.
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES Apr 8, 2013
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR SEVERAL WEEKS AND APPROXIMATELY ONE QUARTER TANK OF GASOLINE EVAPORATED. THE FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS BUT NEITHER COULD DETERMINE THE CAUSE FOR THE FAILURE. FIFTEEN YEARS PASSED AND THE CONTACT BEGAN TO SMELL GASOLINE WHEN EXITING THE VEHICLE. HE ALSO NOTICED GASOLINE FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS LEAKING AND BASED ON THE COMPONENTS THAT WERE SURROUNDING THE FUEL PUMP, HAD BEEN LEAKING FOR QUITE SOME TIME. THE PRESSURE RELIEF ROLL OVER VALVE WAS IDENTIFIED AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 6 AND THE CURRENT MILEAGE WAS 43,385. UPDATED 6/14/13 *CN
EXTERIOR LIGHTING Oct 12, 2012
HEADLIGHTS STOPPED WORKING WHILE DRIVING AT NIGHT. HEADLIGHT SWITCH IS NOT SAFE TO HANDLE LOAD OF ELECTRICITY FROM THE HEADLIGHT AND MARKER LIGHT WIRES. I HAVE REPLACED SWITCH 4 TIMES AND STILL SAME PROBLEM. LIGHTS STOP WORKING BECAUSE THE SWITCH MELTS AND BEGINS TO BURN. THE RECALL FOR 1997 DODGE RAM HEADLIGHT SWITCH SHOULD HAVE BEEN EXTENDED FOR ALL MODELS BUILT IN THAT YEAR. *TR
Fire
ELECTRICAL SYSTEM Oct 12, 2012
HEADLIGHTS STOPPED WORKING WHILE DRIVING AT NIGHT. HEADLIGHT SWITCH IS NOT SAFE TO HANDLE LOAD OF ELECTRICITY FROM THE HEADLIGHT AND MARKER LIGHT WIRES. I HAVE REPLACED SWITCH 4 TIMES AND STILL SAME PROBLEM. LIGHTS STOP WORKING BECAUSE THE SWITCH MELTS AND BEGINS TO BURN. THE RECALL FOR 1997 DODGE RAM HEADLIGHT SWITCH SHOULD HAVE BEEN EXTENDED FOR ALL MODELS BUILT IN THAT YEAR. *TR
Fire
TIRES Apr 7, 2012
BOUGHT A SET OF B.F. GOODRICH ALL TERRAIN T/A KO LT235/85R16 LRE DOT BFORUH21 ON NOV.21, 2011. MY TRUCK IS A 1997 DODGE 2500 4X4 5.9L DIESEL. HAD 217,260 MILES ON IT. ON WEDNESDAY, APR. 4, 2012 AT ABOUT 10:30 P.M. MY HUSBAND WAS DRIVING US HOME. THE REAR PASSENGER TIRE TREAD CAME COMPLETELY OFF IN ONE PIECE AND ALL THAT WAS LEFT ON THE RIM WAS THE PERFECT SIDEWALLS. I SEE B.F. GOODRICH HAS RECALLED THIS SAME TIRE BEFORE FOR THE SAME PROBLEM. *TR
EXTERIOR LIGHTING Aug 24, 2011
1997 DODGE RAM 2500, WITH OVERHEATING HEAD LAMP SWITCH. CONCERNS WITH THE POTENTIAL FOR FIRE! *TR
STRUCTURE Aug 24, 2011
1997 DODGE RAM 2500 WITH DASH DISINTEGRATION. I BELIEVE THE MATERIAL USED IN THIS PART TO BE DEFECTIVE AND NOW POSES SAFETY ISSUES! *TR
ELECTRICAL SYSTEM Aug 24, 2011
1997 DODGE RAM 2500, WITH OVERHEATING HEAD LAMP SWITCH. CONCERNS WITH THE POTENTIAL FOR FIRE! *TR
FUEL SYSTEM, GASOLINE May 12, 2011
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE AS A RESULT OF THE STRAPS BEING CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE STRAPS WERE BROKEN DUE TO CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
FUEL SYSTEM, GASOLINE Feb 8, 2011
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED AN OVERPOWERING GASOLINE FUEL ODOR IN THE VEHICLE. HE LATER DISCOVERED A FUEL LEAK AND CONTACTED THE MANUFACTURER IN REGARDS TO THE FAILURE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 97V199000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) AND ANY REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
STRUCTURE Feb 3, 2011
I HAVE A 1997 DODGE 2500 DODGE RAM PICKUP. THE DASHBOARD BEGAN CRACKING IN 2008. THE PROBLEM BEGAN AS HAIR LINE CRACKS AT THE BASE OF THE WINDSHIELD. OVER THE PAST TWO YEARS THE DASHBOARD HAS INCREASINGLY GOTTEN WORSE. NOW THE ENTIRE DASH HAS CRACKED WITH LARGE GAPING HOLES. A SECTION APPROXIMATELY 6" X 11" HAS COMPLETELY BROKEN LOOSE AND IS LYING INSIDE THE PANEL. MANY OF THE OTHER SEGMENTS HAVE CRACKED AND SEPARATED CREATING KNIFE LIKE POINTS. THE FAILURE OF THE DASH CREATES A SAFETY CONCERN DURING A COLLISION AS WELL AS A FIRE HAZARD DUE TO WIRING BECOMING EXPOSED TO THE SUNLIGHT. *TR
SUSPENSION:FRONT Jan 23, 2011
ON ALL DODGE RAM TRUCKS, SPECIFICALLY 2500 MODELS, HAVE A DEATH WOBBLE THAT OCCURS ALL THE TIME. WHAT HAPPENS IS, WHEN YOU HIT A BUMP OR A CRACK IN THE ROAD, THE TRUCK STARTS WOBBLING OUT OF CONTROL. IT HAS TO DO WITH THE FRONT SUSPENSION AND THERE'S NO WAY TO FIX IT. IT'S HORRIBLE BECAUSE IT USUALLY OCCURS WHEN YOU'RE ON HIGHWAYS AT HIGH SPEEDS AND IT CAN CAUSE A SERIOUS ACCIDENT. MORE DETAILS INCLUDE SEVERE TRUCK SHAKING AND LOSS OF CONTROL OF THE VEHICLE. TO SEE THIS HAPPEN ON CAMERA, PLEASE GO TO HTTP://WWW.YOUTUBE.COM/WATCH?V=Z6H5EH261GW. MILLIONS OF PEOPLE ARE HAVING THIS PROBLEM!! IT HAS EVEN BEEN REPORTED WITH JEEP WRANGLERS. PLEASE SENT OUT A RECALL FOR ALL DODGE RAM TRUCKS AND JEEP WRANGLERS!!! *LN
Crash
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Oct 13, 2010
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT NOTICED SMALL CRACKS IN THE INSTRUMENT CONTROL PANEL CLUSTER. THE CRACKS MANIFESTED INTO LARGE, TRIANGULAR, SHARP, PLASTIC CHUNKS THAT ARE FALLING INWARD INTO THE VEHICLE AND ALSO FLYING THROUGH THE WINDOW WHEN HE WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE ARE NO RECALLS OR WARRANTY ON THE VEHICLE AND HE WOULD HAVE TO PAY FOR THE REPAIRS. HE NOTIFIED THE MANUFACTURER WHO STATED THEY HAD CALLS IN REGARDS TO THE FAILURE, BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE 100,000.
STRUCTURE Jul 15, 2010
MY 1997 DODGE 2500 DASH BOARD HAS CRACKED LEAVING TWO PIECE THAT LOOK LIKE SHARDS OF GLASS. I AM VERY CONCERNED IN A COLLISION THAT THESE PIECES COULD CAUSE SERIOUS INJURY. THIS HAS BEEN AN ON GOING ISSUEWITH DODGE AND THEY HAVE REFUSED TO TAKE OWNERSHIP OF THE PROBLEM. THIS SITUATION IS VERY DANGEROUS WITH THE WAY THE DASH CRACKS. THE DASH SPLITS FROM FRONT TO BACK CREATING DAGGER TYPE PIECES. PLEASE HELP FIX THIS PROBLEM. *TR
VISIBILITY Jul 4, 2010
DODGE PICKUP 1997 TILT WHEEL, WIRES IN STEERING COLUMN BROKE, DISABLED AIR BAG, ELECTRIC WINDOWS AND OTHER STUFF. 4X4 STEERING IS LOOSE LOTS OF STEERING WHEEL PLAY TO KEEP VEHICLE STRAIT ON ROAD, LIKE THAT SINCE NEW. *TR
AIR BAGS Jul 4, 2010
DODGE PICKUP 1997 TILT WHEEL, WIRES IN STEERING COLUMN BROKE, DISABLED AIR BAG, ELECTRIC WINDOWS AND OTHER STUFF. 4X4 STEERING IS LOOSE LOTS OF STEERING WHEEL PLAY TO KEEP VEHICLE STRAIT ON ROAD, LIKE THAT SINCE NEW. *TR
STEERING Jul 4, 2010
DODGE PICKUP 1997 TILT WHEEL, WIRES IN STEERING COLUMN BROKE, DISABLED AIR BAG, ELECTRIC WINDOWS AND OTHER STUFF. 4X4 STEERING IS LOOSE LOTS OF STEERING WHEEL PLAY TO KEEP VEHICLE STRAIT ON ROAD, LIKE THAT SINCE NEW. *TR
AIR BAGS Feb 24, 2009
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE AIR BAG SUDDENLY DEPLOYED WITHOUT AN IMPACT OR CRASH. THE CONTACT MAINTAINED CONTROL OF THE VEHICLE, ALTHOUGH HIS HAND WAS INJURED. HE STEERED THE VEHICLE TO THE SIDE OF THE ROAD, TIED THE AIR BAG TO THE STEERING WHEEL, AND DROVE TO HIS RESIDENCE. HE THEN DROVE TO THE DEALER AND WAS ADVISED TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE PREVIOUS OWNER IGNORED THE RECALL NOTICE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 175,000.
1 injured
TIRES Oct 15, 2008
THE TIRE TREAD SEPARATED AND THE TIRE RIPPED APART WHILE DRIVING HOME FROM WORK AT 65 MPH. *TR
EXTERIOR LIGHTING Oct 7, 2008
I PURCHASED THIS 1997 DODGE 2500 DIESEL PICKUP BRAND NEW FROM THE DODGE DEALERSHIP IN OREGON. THE WORST VEHICLE THAT I HAVE EVER OWNED REGARDING BEING ABLE TO SEE AT NIGHT WITH THEIR HEADLIGHT DESIGN. I HAVE HAD MANY CLOSE CALLS TRYING TO SEE THE ROAD AS IT IS ALMOST IMPOSSIBLE TO SEE EVEN THE ROAD DIRECTLY IN FRONT OF THE PICKUP WITH THIS STYLE OF HEADLAMPS THAT DODGE ENGINEERED FOR THIS YEAR PICKUP NIGHT DRIVING. AT NIGHT. I HAVE TAKEN IT TO SEVERAL DODGE DEALERSHIPS TO SEE IF THEY CAN HELP. THEY HAVE NOT BEEN ABLE TO REMEDY THIS TO THIS DAY. VERY DANGEROUS TO DRIVE AT NIGHT. HELP! *TR
EXTERIOR LIGHTING Oct 7, 2008
I PURCHASED THIS 1997 DODGE 2500 DIESEL PICKUP BRAND NEW FROM THE DODGE DEALERSHIP IN OREGON. THE WORST VEHICLE THAT I HAVE EVER OWNED REGARDING BEING ABLE TO SEE AT NIGHT WITH THEIR HEADLIGHT DESIGN. I HAVE HAD MANY CLOSE CALLS TRYING TO SEE THE ROAD AS IT IS ALMOST IMPOSSIBLE TO SEE EVEN THE ROAD DIRECTLY IN FRONT OF THE PICKUP WITH THIS STYLE OF HEADLAMPS THAT DODGE ENGINEERED FOR THIS YEAR PICKUP NIGHT DRIVING AT NIGHT. I HAVE TAKEN IT TO SEVERAL DODGE DEALERSHIPS TO SEE IF THEY CAN HELP. THEY HAVE NOT BEEN ABLE TO REMEDY THIS TO THIS DAY. VERY DANGEROUS TO DRIVE AT NIGHT. HELP *TR
TRAILER HITCHES Sep 16, 2008
I OWN A 1997 DODGE RAM 2500. I NOTICED THE HITCH STINGER WAS ANGLED DOWNWARD. UPON INSPECTION OF THE HITCH (3 BOLTS PER SIDE), AT THE 90 DEGREE BEND OF THE HITCH, THE DRIVER SIDE IS CRACKED 7/8 OF THE LENGTH; THE PAX SIDE IS CRACKED 2 ". ONE CAN REASONABLY CONCLUDE THAT HITCHES INSTALLED ON 98 MODELS WERE MADE PRIOR TO 98, AND THAT A HITCH OF THE SAME PRODUCTION BATCH COULD HAVE BEEN ISTALLED ON 97 MODELS. DODGE HAS ACKNOWLEDGED DEFECTS ON HITCHES MADE PRIOR TO 98, WITH CONFIRMED AND ANECDOTAL REPORTS OF 97 MODELS WITH SIMILAR DAMAGE. I WOULD SUBMIT DODGE CORPORATION, WITHIINCREASED NUMBERS OF REPORTS OF CRACKS IN 97MODELS, AND PRESSURE FROM NHTSA, OFFER A RECALL. IT IS OBVIOUS THE QUALITY AND WEIGHT RATING OF FACTORY INSTALLED HITCHES IS NOT ADEQUATE. *TR
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Apr 10, 2008
CONSUMER COMPLAINT ABOUT A 1997 DODGE DODGE RAM DIESEL 4X4. CONSUMER STATES THAT WHEN REPLACING THE LOWER BALL JOINTS IT WAS NOTICED THAT THEY WEREN'T GREASED WHICH CAUSED THEM TO BE DRY, RUSTY, AND CAUSED THEM TO WEAR OUT. *KB
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS Jan 17, 2008
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. THE BRAKE LINES HAVE RUSTED IN THREE PLACES. THE FAILURES OCCURRED NEAR THE MASTER CYLINDER AND THE FRAME RAIL. WHILE APPROACHING A STOP SIGN AT APPROXIMATELY 10 MPH, THE BRAKES FAILED. THE BRAKES ALSO FAILED IN HIS DRIVEWAY AND AT A DRIVE THROUGH WINDOW. THE BRAKE LINES WERE REPLACED IN PARTS SINCE THE DEALER NO LONGER SELLS THE ALL OF THE ORIGINAL PARTS. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT IT OCCURS AS THOUGH IT WERE NORMAL WEAR AND TEAR. THE VEHICLE IS CONSIDERED AN 8800 DUE TO THE WEIGHT CLASS. THE VEHICLE IS UP-TO-DATE ON ITS ROUTINE MAINTENANCE. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 94,000. UPDATED 03-04-08 *BF THE REAR BRAKES STARTED TO LOCK UP EVER SINCE THE BRAKES LINES STARTING TO DETERIORATE. UPDATED
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jan 17, 2008
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. THE BRAKE LINES HAVE RUSTED IN THREE PLACES. THE FAILURES OCCURRED NEAR THE MASTER CYLINDER AND THE FRAME RAIL. WHILE APPROACHING A STOP SIGN AT APPROXIMATELY 10 MPH, THE BRAKES FAILED. THE BRAKES ALSO FAILED IN HIS DRIVEWAY AND AT A DRIVE THROUGH WINDOW. THE BRAKE LINES WERE REPLACED IN PARTS SINCE THE DEALER NO LONGER SELLS THE ALL OF THE ORIGINAL PARTS. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT IT OCCURS AS THOUGH IT WERE NORMAL WEAR AND TEAR. THE VEHICLE IS CONSIDERED AN 8800 DUE TO THE WEIGHT CLASS. THE VEHICLE IS UP-TO-DATE ON ITS ROUTINE MAINTENANCE. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 94,000. UPDATED 03-04-08 *BF THE REAR BRAKES STARTED TO LOCK UP EVER SINCE THE BRAKES LINES STARTING TO DETERIORATE. UPDATED
TIRES Oct 25, 2007
THE SPARE TIRE ON MY 97 DODGE PICKUP TRUCK FELL OFF THE TRUCK FROM ITS STORAGE HOLDER CAUSING DAMAGE TO THE HORSE TRAILER I WAS TOWING, RESULTING IN A FLAT TIRE ON THE TRAILER. FORTUNATELY NO OTHER VEHICLES WERE INVOLVED. THE CAUSE WAS THE SPARE TIRE HOLDER RUSTING TO THE POINT WHERE IT JUST LET THE TIRE LOOSE. *TR
PARKING BRAKE Aug 29, 2007
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT ATTEMPTED TO APPLY THE PARKING BRAKE, BUT THE BRAKE FAILED TO ENGAGE. THE REGULAR BRAKES WORK, BUT THE PARKING BRAKE DOES NOT. THE VEHICLE CANNOT BE PARKED ON AN INCLINE BECAUSE IT WILL ROLL. DODGE HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 133,000.
UNKNOWN OR OTHER Aug 16, 2007
THE UPPER DASH COVER CRACKING IN MULTIPLE AREAS. THE CRACKS STARTED SMALL AT THE CORNERS OF THE DEFROST VENTS AND HAVE EXTENDED OVER THE ENTIRE AREA OF THE DASH. THE CRACKS ARE MORE SEVERE ON THE DRIVERS SIDE. *JB
POWER TRAIN:MANUAL TRANSMISSION Jul 30, 2007
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. WHILE DRIVING 60 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL ON ITS OWN AND NEARLY CAUSED NUMEROUS CRASHES. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT A NUT ON THE FIFTH GEAR WAS DISENGAGED AND CAUSED THE FAILURE. DODGE STATED THAT THERE WAS A REMEDY FOR THE FAILURE, BUT THERE WAS NO RECALL. THE CURRENT MILEAGE WAS 57,400 AND FAILURE MILEAGE WAS 57,000. UPDATED 01/02/08.*LJ UPDATED 12/12/07 *TR
TIRES:TREAD/BELT Jul 16, 2007
I HAVE HAD THREE TIRE SEPARATIONS WITH THE GOODYEAR TRACKER AND TRACKER II TIRES LT245-75R16. GOODYEAR STATES THE TIRE WERE MADE FOR WALMART AND WILL NOT GET INVOLVED. WALMART HAS REPLACED EACH OF THE TIRES BUT I BELIEVE THEY ARE UNSAFE. *TR
STRUCTURE Jul 16, 2007
DODGE RAM DASHBOARD CRACKING. *TR
VISIBILITY:WINDSHIELD May 25, 2007
DASH CRACKED IN MALTIPLE PLACES WITH PIECES FALLING OUT AND WINDSHILD CRACKING
UNKNOWN OR OTHER May 25, 2007
DASH CRACKED IN MALTIPLE PLACES WITH PIECES FALLING OUT AND WINDSHILD CRACKING
STRUCTURE May 7, 2007
I WAS WRITING THIS COMPLAINT ABOUT THE DASHBOARDS ON DODGE RAM PICKUPS IN THE 94-02 MODEL YEARS. I HAVE A 1997 DODGE RAM 2500 THAT HAS HAD MULTIPLE CRACKS IN THE DASHBOARD WITH A SERIES FORMING A HOLE AT THE BASE OF THE WINDSHIELD. MY VIN WAS NO LONGER SECURED TO THE DASHBOARD. I HAVE TAKEN THE TRUCK TO DODGE, AND THEY TOLD ME THAT THEY WOULD REPLACE IT, BUT I WOULD BE OUT OF POCKET. THERE WERE MULTIPLE PEOPLE I KNEW THAT HAVE HAD THE EXACT PROBLEM AS WELL. *AK
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jun 12, 2006
DT*: THE CONTACT STATED WHILE PARKING THE VEHICLE, THE BRAKES WERE APPLIED AND THE PEDAL WENT FREELY TO THE FLOOR. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THE BRAKE LINES WERE DETERIORATED AND THERE WAS BRAKE FLUID ALL OVER THE ENGINE. THE DEALERSHIP AND MANUFACTURER HAVE NOT BEEN ALERTED.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP May 11, 2006
I PURCHASED A 1997 DODGE 2500 RAM PICKUP TRUCK IN NOVEMBER OF 1996. WITHIN A FEW WEEKS I EXPERIENCED A BRAKE FAILURE WHEN I HIT THE BRAKES HARD. I MANAGED TO CHANGE LANES TO AVOID AN ACCIDENT AND TRIED MANY TIMES AFTER THAT TO GET THE BRAKES TO FAIL. BUT IT DIDN'T HAPPEN AGAIN UNTIL ALMOST A YEAR LATER. SAME RESULT, NO ACCIDENT AND COULDN'T REPEAT THE PROBLEM. I BROUGHT THE VEHICLE TO THE DEALER FOR SOME WARRANTY WORK AND REPORTED THE BRAKE FAILURE TO THE SERVICE MANAGER. THEY TESTED THE VEHICLE MANY TIMES AND STILL COULD NOT PRODUCE BRAKE FAILURE. THE PROBLEM OCCURRED ELEVEN TIMES MORE SINCE THE LAST FAILURE AND THIS TIME I HAD AN ACCIDENT. FORTUNATELY, I WAS ABLE TO MISS THE STALLED VEHICLE IN FRONT OF ME BY CHANGING LANES AND HITTING A CAR ALONG SIDE GOING THE SAME SPEED. THIS RESULTED IN PROPERTY DAMAGE TO BOTH VEHICLES BUT NO BODILY INJURY. IF I HAD CONTINUED STRAIGHT INTO THE STALLED VEHICLE, GOING ABOUT 30-35 MPH, I WOULD HAVE CAUSED SERIOUS BODILY INJURY TO THE PASSENGERS OF THE STALLED CAR. MY TRUCK HAS THE DIESEL OPTION AND WEIGHS OVER 9000 POUNDS. IT WOULD HAVE CRUSHED THE STALLED HONDA AND INJURED ALL THE OCCUPANTS. TO DATE, ONLY NORMAL PARTS REPLACEMENTS HAVE BEEN DONE ON THE BRAKE SYSTEM AND THE BRAKE COMPUTER HAS NEVER BEEN REPLACED. THE VEHICLE WILL BE GOING IN TO THE LOCAL DEALER FOR REPLACEMENT OF THE BRAKE COMPUTER AT MY COST AND MY REQUEST FOR REPLACEMENT. *NM
Crash
POWER TRAIN:AXLE ASSEMBLY Mar 23, 2006
MY ABS AND BRAKE WARNING LIGHT CAME ON AND I LOST MY ABS. IN SEARCHING FOR THE PROBLEM, I FOUND OIL DRIPPING FROM MY REAR DIFFERENTIAL COVER. I REMOVED THE COVER AND FOUND THAT A RING GEAR BOLT HEAD HAD SHEARED OFF AND DAMAGED THE ABS EXCITER RING. THE DIFFERENTIAL COULD HAVE LOCKED UP AND CAUSED AN ACCIDENT. A MECHANIC ADVISED IT APPEARED THE BOLT FAILED DUE TO A STRESS FRACTURE. THE DEALER WOULD NOT COVER THE REPAIR SINCE THE VEHICLE IS OUT OF WARRANTY NOR WOULD A DAIMLER CHRYSLER REP. I TELEPHONICALLY SPOKE WITH. I HAVE THE FAILED PART AND PHOTOS.*JB
ENGINE AND ENGINE COOLING:ENGINE:DIESEL Nov 16, 2005
VEHICLE ENGINE COMPARTMENT FIRE RESULTING IN THE DESTRUCTION OF VEHICLE. *NM
Fire
ENGINE AND ENGINE COOLING:ENGINE Nov 16, 2005
MY DODGE 1997 RAM 2500 TRUCK WITH 8.0L V-10 ENGINE SUFFERED SUDDEN AND COMPLETE LOSS OF OIL PRESSURE AND SUBSEQUENT ENGINE SEIZURE ON 13 AUGUST 2005. THE TRUCK HAD 74254 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE FAILURE. THE OIL LEVEL IN THE ENGINE WAS NORMAL (FULL) AT THE TIME OF THE FAILURE. AFTER THE ENGINE FAILURE, THE TRUCK WAS TOWED TO THE DODGE TRUCK DEALER IN BOZEMAN, MONTANA. I WAS ADVISED BY THE ASSISTANT SERVICE MANAGER THAT HE HAD SEEN SEVERAL DODGE TRUCK V-10??S WITH SEIZED ENGINES DUE TO OIL PUMP FAILURES BUT HE KNEW OF NO FACTORY PROGRAM TO CORRECT THE PROBLEM. WITHIN A FEW DAYS THE DEALER PROVIDED AN ESTIMATE OF $9461 TO REPLACE THE ENGINE WITH A MOPAR REBUILT ENGINE AND PROVIDE A 3-YEAR WARRANTY ON THE WORK. GIVEN THE RELATIVELY HIGH REPAIR COST QUOTED BY THE DEALER, AND AN APPARENT LACK OF ANY FACTORY PROGRAM TO COVER EVEN A PORTION OF THE REPAIR COST, I ELECTED TO HAVE THE ENGINE REBUILT BY A LOCAL INDEPENDENT REPAIR SHOP. DURING DISASSEMBLY OF THE ENGINE, IT WAS FOUND THAT ONE OF THE GEARS IN THE OIL PUMP HAD FRACTURED (BROKEN) IN SEVERAL PLACES. THESE FRACTURES CAUSED A SUDDEN AND COMPLETELY UNEXPECTED FAILURE OF THE OIL PUMP, A COMPLETE LOSS OF ENGINE OIL PRESSURE, AND SUBSEQUENT SEIZURE OF THE ENGINE A FEW SECONDS OF OPERATION LATER. THE OIL PUMP GEARS WERE PHOTOGRAPHED AND THESE IMAGES CAN BE PROVIDED. THE INNER GEAR IS BROKEN IN SEVERAL PIECES. ALL OF THE OIL PUMP PARTS ARE AVAILABLE FOR INSPECTION. SINCE OIL PUMP GEARS ARE INTERNAL ENGINE PARTS NOT SUBJECT TO ROUTINE PERIODIC MAINTENANCE AND NOT SUBJECT TO ABUSE BY THE VEHICLE OPERATOR, THE FAILURE IS CLEARLY DUE TO MATERIAL DEFECT OR MANUFACTURING DEFECT. A SUDDEN AND UNEXPECTED ENGINE SEIZURE IN A HIGHWAY VEHICLE IS A SERIOUS SAFETY ISSUE. SINCE THE REPORTED 8.0L V10 ENGINE SEIZURE IS NOT AN ISOLATED CASE, YOU SHOULD CONSIDER AN IMMEDIATE PRODUCT RECALL OF DODGE TRUCKS WITH THE 8.0L V10 ENGINE, OR OTHER CORRECTIVE ACTION, TO REDUCE FUTURE OCCURRENCES OF THE SAME PROBLEM. *NM