2000 DODGE CARAVAN

13 recalls — 50 complaints

10E034000 Aug 10, 2010
EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Remedy: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
6,686 vehicles affected
09E025000 May 11, 2009
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
42,540 vehicles affected
09E012000 Apr 7, 2009
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
07E104000 Dec 11, 2007
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
1,657 vehicles affected
06E091000 Nov 2, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Remedy: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
24,358 vehicles affected
06E022000 Mar 13, 2006
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
06E023000 Mar 13, 2006
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Remedy: ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
292,000 vehicles affected
04V480000 Oct 6, 2004
AIR BAGS
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
955,344 vehicles affected
03V505000 Dec 10, 2003
EQUIPMENT:OTHER:LABELS
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
35,692 vehicles affected
03E053000 Oct 24, 2003
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Remedy: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
68,563 vehicles affected
03E045000 Sep 26, 2003
EQUIPMENT
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Remedy: AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
45,870 vehicles affected
03V094000 Mar 7, 2003
STRUCTURE
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
3,674 vehicles affected
00V268000 Sep 13, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
1,163,000 vehicles affected
UNKNOWN OR OTHER Apr 8, 2024
Twice over the winter my serpentine belt came off as I was driving through a puddle. Nothing deeper than a few inches. It also happened once last year.
VISIBILITY/WIPER May 18, 2023
Belt under hood keeps falling off and or breaking car seizes up and locks up almost crashed a few times Also engine problems smokes a lot wipers don’t work windows won’t go down also transmission jerks when driving
ENGINE May 18, 2023
Belt under hood keeps falling off and or breaking car seizes up and locks up almost crashed a few times Also engine problems smokes a lot wipers don’t work windows won’t go down also transmission jerks when driving
UNKNOWN OR OTHER May 18, 2023
Belt under hood keeps falling off and or breaking car seizes up and locks up almost crashed a few times Also engine problems smokes a lot wipers don’t work windows won’t go down also transmission jerks when driving
SUSPENSION Dec 1, 2020
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
Crash 1 injured
STRUCTURE:BODY Dec 1, 2020
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
Crash 1 injured
CHILD SEAT Aug 5, 2019
THE CONSUMER STATED THIS IS THE 2ND TIME THE CHILD SEAT BELT BECAME JAMMED AND WAS NOT ABLE TO GET HIS NEPHEW OUT OF THE SEAT. *TR
SEAT BELTS Aug 5, 2019
THE CONSUMER STATED THIS IS THE 2ND TIME THE CHILD SEAT BELT BECAME JAMMED AND WAS NOT ABLE TO GET HIS NEPHEW OUT OF THE SEAT. *TR
ENGINE Nov 26, 2018
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED FOR THE THIRD TIME. AFTER THE PREVIOUS FAILURES, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SERPENTINE BELT SLIPPED OFF AND NEEDED TO BE REPLACED. AFTER THE RECENT FAILURE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
STEERING Nov 26, 2018
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED FOR THE THIRD TIME. AFTER THE PREVIOUS FAILURES, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SERPENTINE BELT SLIPPED OFF AND NEEDED TO BE REPLACED. AFTER THE RECENT FAILURE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
AIR BAGS Aug 10, 2018
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAG WARNING INDICATOR FLASHED ON AND OFF INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
SEAT BELTS Mar 9, 2018
2000 DODGE MINI VAN. CONSUMER WRITES IN REGARDS TO SEAT BELT MALFUNCTION. *SMD THE CONSUMER STATED THE SEAT BELT BECAME TOO TIGHT AROUND A CHILD PASSENGER. THE SEAT BELT HAD TO BE CUT ON 2 SEPARATE OCCASIONS.*JS THE CONSUMER STATED THE POWER CONTROL MODULE BOX MALFUNCTIONED. THE VEHICLE WOULD CUT OFF AND THE ENGINE WOULD REV UP TO 3,000 RPMS. *JS
AIR BAGS Jul 12, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EASTCHESTER CHRYSLER, JEEP, DODGE, 4007 BOSTON ROAD, BRONX, NY) AND A REPAIR APPOINTMENT WAS SCHEDULED. AFTER TWO HOURS OF WAITING AT THE DEALER'S, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. ALSO, WHENEVER THE VEHICLE WAS STARTED, OIL FUMES WERE NOTICED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,444. PARTS DISTRIBUTION DISCONNECT.
ENGINE Jul 12, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EASTCHESTER CHRYSLER, JEEP, DODGE, 4007 BOSTON ROAD, BRONX, NY) AND A REPAIR APPOINTMENT WAS SCHEDULED. AFTER TWO HOURS OF WAITING AT THE DEALER'S, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. ALSO, WHENEVER THE VEHICLE WAS STARTED, OIL FUMES WERE NOTICED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,444. PARTS DISTRIBUTION DISCONNECT.
SUSPENSION Apr 23, 2017
STRUT TOWERS IN ENGINE COMPARTMENT RUSTED THROUGH ESPECIALLY ON THE RIGHT. I'VE BEEN TOLD BY A MECHANIC AND OTHERS THAT THE STRUT TOWER MAY FAIL COMPLETELY AND PUSH UP THROUGH THE HOOD, CAUSING ACCIDENT AND INJURY TO DRIVER (ME).
AIR BAGS Mar 31, 2017
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
Crash 1 injured
ELECTRICAL SYSTEM:HORN Mar 31, 2017
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
Crash 1 injured
AIR BAGS Oct 11, 2016
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN THE AIR BAG CLOCK SPRING RECALL, BUT NOT NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE NHTSA CAMPAIGN NUMBER FOR THE CLOCK SPRING RECALL WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 120,194.
FUEL/PROPULSION SYSTEM May 19, 2016
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED AN ABNORMALLY STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06VE091000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 223,000.
EXTERIOR LIGHTING May 12, 2016
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSPARENCY OF THE FRONTAL HEADLIGHTS WAS FOGGING CAUSING IT TO BE VERY DIFFICULT TO VIEW THE ROAD AT NIGHT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 07/13/16*LJ UPDATED 07/25/16.*JB
ENGINE AND ENGINE COOLING Feb 25, 2016
EVERY TIME THIS VEHICLE IS TO BE SERVED FOR SMOG CHECK RENEWAL, THE CHECK ENGINE LIGHT BECOMES AN ISSUE. FOR 2014 I SPENT MONEY IN REPAIRS DEALING WITH A NEW EGR VALVE. THE PROBLEM STOPPED AND PASSED SMOG CHECK. THIS YEAR 2016 I AM HAVING THE SAME PROBLEM. ALL AREAS OF SMOG HAVE PASSED IN THE SMOG TEST EXCEPT THAT RESULTS SHOW A "NOT READY " OBD II SYSTEM. DO THIS MEANS THAT EVERY YEAR THIS VAN IS DUE FOR SMOG CHECK I HAVE TO KEEP BUYING A NEW EGR VALVE OR SPEND MONEY IN THE EMISSION SYSTEM REPAIRS BECAUSE THE EMISSION SYSTEM IS FAULTY BY MAKING? AREAS SHOWING AS NOT READY ARE CATALYST, OXYGEN SENSOR, EGR AND OR VVTVSYSTEM. PLEASE ADVISE. MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Nov 23, 2015
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
AIR BAGS Nov 23, 2015
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
ELECTRICAL SYSTEM:HORN Nov 23, 2015
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
SEAT BELTS Nov 13, 2015
CPSC: 200 DODGE CARAVAN: CONSUMER STATES SEAT BELT IS JAMMED. *SS UPDATED 05/25/16*LJ; UPDATED 04/27/18*JB *TR
EXTERIOR LIGHTING Oct 17, 2015
OVER THE PAST SEVERAL YEARS I HAVE NOTICED MY HEADLIGHT LENS WERE FOGGING UP TO THE POINT WHERE THEY WERE NOT FUNCTIONING SAFELY. I TOOK THE CAR TO THE SHOP WHERE THEY USED AN EMULSIFIER LIQUID TO PARTIALLY RESTORE THE LENSES. THEN I NOTICED THAT OTHER CARS HAD THE SAME PROBLEM. THIS WAS NOT A PROBLEM WHEN THE MANUFACTURERS USED GLASS LENSES. NOW THEY USE PLASTIC. WHAT CAN BE DONE TO ENCOURAGE AUTO MANUFACTURERS TO PLACE SAFE NO-FOG LENSES IN THEIR NEW VEHICLES?
STEERING Sep 25, 2015
WHEN I TRIED TO PULL MY DODGE CARAVAN (2000) OUT OF THE PARKING LOT AFTER A HEAVY RAINING DAY, I FOUND THE POWER STEERING DIDN'T WORK. I COULD GO FORWARD OR BACKWARD, BUT COULD NOT TURN, OR COULD TURN ONLY VERY SLOWLY (I COULD HEAR THE WHEEL KIND OF MAKING CLICKING SOUND WHEN I TRIED TO TURN). AFTER DRIVING VERY SLOWLY ON THE PARKING LOT AND TRIED TO TURN SLOWLY SEVERAL TIME, THE STEERING FINALLY GOT BACK. I GOOGLED ONLINE AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM, MOSTLY WITH A DODGE, BUT ALSO SOME OTHER CARS. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TC37VJLP6MD4POHVJ SINCE I DON'T DRIVE MUCH AND MOSTLY PARK MY VEHICLE IN THE GARAGE, I DON'T HAVE MUCH PROBLEM. IT HAS HAPPENED A COUPLE MORE TIMES AFTER THE FIRST INCIDENT, BUT IT USUALLY RETURNS NORMAL AFTER I MAKE SEVERAL SMALL TURNS IN THE PARKING LOT. BUT THIS MORNING, IT HAPPENED AGAIN, AFTER I PARKED MY CAR OUTSIDE WITH AN OVERNIGHT RAIN, AND THE WHEEL WAS STILL KIND OF STUCK AFTER I DROVE ABOUT 5 MILES, MAKING SEVERAL TURNS ON PURPOSE IN THE NEIGHBORHOOD. IT'S STILL POURING OUTSIDE, I DON'T KNOW IF I CAN GET THE STEERING BACK TO NORMAL AFTER WORK. SINCE I AM NOT THE ONLY PEOPLE HAVING THE SAME PROBLEM, I HOPE THE MANUFACTURER COULD HELP US SOLVE THE PROBLEM. THANKS!
WHEELS Sep 25, 2015
WHEN I TRIED TO PULL MY DODGE CARAVAN (2000) OUT OF THE PARKING LOT AFTER A HEAVY RAINING DAY, I FOUND THE POWER STEERING DIDN'T WORK. I COULD GO FORWARD OR BACKWARD, BUT COULD NOT TURN, OR COULD TURN ONLY VERY SLOWLY (I COULD HEAR THE WHEEL KIND OF MAKING CLICKING SOUND WHEN I TRIED TO TURN). AFTER DRIVING VERY SLOWLY ON THE PARKING LOT AND TRIED TO TURN SLOWLY SEVERAL TIME, THE STEERING FINALLY GOT BACK. I GOOGLED ONLINE AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM, MOSTLY WITH A DODGE, BUT ALSO SOME OTHER CARS. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TC37VJLP6MD4POHVJ SINCE I DON'T DRIVE MUCH AND MOSTLY PARK MY VEHICLE IN THE GARAGE, I DON'T HAVE MUCH PROBLEM. IT HAS HAPPENED A COUPLE MORE TIMES AFTER THE FIRST INCIDENT, BUT IT USUALLY RETURNS NORMAL AFTER I MAKE SEVERAL SMALL TURNS IN THE PARKING LOT. BUT THIS MORNING, IT HAPPENED AGAIN, AFTER I PARKED MY CAR OUTSIDE WITH AN OVERNIGHT RAIN, AND THE WHEEL WAS STILL KIND OF STUCK AFTER I DROVE ABOUT 5 MILES, MAKING SEVERAL TURNS ON PURPOSE IN THE NEIGHBORHOOD. IT'S STILL POURING OUTSIDE, I DON'T KNOW IF I CAN GET THE STEERING BACK TO NORMAL AFTER WORK. SINCE I AM NOT THE ONLY PEOPLE HAVING THE SAME PROBLEM, I HOPE THE MANUFACTURER COULD HELP US SOLVE THE PROBLEM. THANKS!
SEATS Jul 29, 2015
WHEN DRIVING DOWN THE ROAD AT 25 MPH THE DRIVERS SEAT ALL OF SUDDEN FELL BACK (THE TOP SEAT) AND WONT STAY UP IN POSITION. IT SEEMS THAT IT IS FAULTY DUE TO A MECHANISM NOT BEING ATTACH CORRECTLY. I HAVE NOT BEEN ABLE TO GET THE SEAT FIXED DUE TO HIGH COSTS. ALSO THE REAR CHASSIS BRAKE TUBE SEEM TO RUST EXTREMELY AND CREATE ITSELF A HOLE.
SERVICE BRAKES Jul 29, 2015
WHEN DRIVING DOWN THE ROAD AT 25 MPH THE DRIVERS SEAT ALL OF SUDDEN FELL BACK (THE TOP SEAT) AND WONT STAY UP IN POSITION. IT SEEMS THAT IT IS FAULTY DUE TO A MECHANISM NOT BEING ATTACH CORRECTLY. I HAVE NOT BEEN ABLE TO GET THE SEAT FIXED DUE TO HIGH COSTS. ALSO THE REAR CHASSIS BRAKE TUBE SEEM TO RUST EXTREMELY AND CREATE ITSELF A HOLE.
UNKNOWN OR OTHER Mar 16, 2015
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER. *TR
Crash Fire 2 injured 2 deaths
STRUCTURE:BODY Mar 16, 2015
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER. *TR
Crash Fire 2 injured 2 deaths
FUEL/PROPULSION SYSTEM Mar 16, 2015
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER. *TR
Crash Fire 2 injured 2 deaths
AIR BAGS Feb 1, 2015
***BLF NOTE CALL CONSUMER TO GET MORE INFO*** MY MOTHER BOUGHT BRAND NEW MIN VAN FROM DODGE, SHE HAS FOR 8 MONTHS. SHE DROVE IN COUNTY ROAD. SHE HIT POTHOLE IN 40 MPH THEN AIR BAG BLEW UP. SHE NOT ABLE TO SEE ROAD WHEN AIR BAD BLOW UP, THAT CAUSE VAN RUN OFF RIGHT SIDE SHOULDER. COUNTY ROAD HAVE A LOT CURE. VAN HAS NOT HIT TILL, SHE CAN NOT SEE ROAD AND WHEEL GO STAY STRAIGHT WHILE ROAD IS CURE. SHE HAVE CLAIM TO DODGE TWICE AND STILL DENY. SHE LOST EVERYTHING. I GAVE HER MY OLD TRUCK FOR HER TO DRIVE. I AND MY MOTHER HAVE TALK WITH INSURANCE TO FIND OUT WHAT GOING ON. HE SAY IT HAVE TO WAIT FOR RECALL. SO NOW THIS RECALL AIRBAG FINALLY COME OUT. SHE HAVE TO GO HOSPITAL BECAUSE HER HEAD HIT BY STEEL WHEEL. *TR
Crash 1 injured
ELECTRICAL SYSTEM Dec 23, 2014
2000 DODGE CARAVAN. THE KEY IGNITION LOCK FREEZES UP AND (INTERMITTENTLY) WONT MOVE. *MW
STEERING Aug 2, 2014
DRIVING IN A RAINSTORM THE DRIVE BELT CAME OFF WHILE DRIVING ONTO THE ENTRANCE RAMP OF C270. THE POWER STEERING, WATER PUMP, GENERATOR FAILED. THE CAR WAS NOT ABLE TO DRIVE. *TR
POWER TRAIN Aug 2, 2014
DRIVING IN A RAINSTORM THE DRIVE BELT CAME OFF WHILE DRIVING ONTO THE ENTRANCE RAMP OF C270. THE POWER STEERING, WATER PUMP, GENERATOR FAILED. THE CAR WAS NOT ABLE TO DRIVE. *TR
ENGINE AND ENGINE COOLING Aug 2, 2014
DRIVING IN A RAINSTORM THE DRIVE BELT CAME OFF WHILE DRIVING ONTO THE ENTRANCE RAMP OF C270. THE POWER STEERING, WATER PUMP, GENERATOR FAILED. THE CAR WAS NOT ABLE TO DRIVE. *TR
SUSPENSION May 19, 2014
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SHOCKS WERE COVERED WITH RUST AND CAUSED THE SUSPENSION TO COLLAPSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAGS Apr 24, 2014
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A CONTUSION ON THE SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS WERE FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash 1 injured
SUSPENSION Dec 28, 2013
THE FRONT DRIVER'S SIDE SHOCK TOWER IS ALMOST COMPLETELY RUSTED THROUGH, CAUSING A SERIOUS DANGER TO ME AND MY FAMILY. THE PROBLEM HAS BEEN PROGRESSING RAPIDLY. *TR
STEERING Nov 10, 2013
WHILE DRIVING DOWN THE HIGHWAY IT STARTED TO RAIN AND THE POWER STEERING FAILED FOR UNKNOWN REASONS. THE HEATER FAN STOPPED WHICH MADE IT IMPOSSIBLE TO CLEAR THE WINDOWS, THE VEHICLE QUICKLY OVERHEATED, THE LOW BATTERY LIGHT CAME ON. WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH MUCH DIFFICULTY AND DISCOVERED THE POWER STEERING BELT HAD DROPPED OFF. THIS HAS HAPPENED REPEATEDLY EVERY TIME IT RAINS EVEN A LITTLE BIT AND IS VERY MUCH A SAFETY HAZARD. IT HAS MADE THE VEHICLE VERY UNRELIABLE. MERELY RECONNECTING THE BELT IS NOT A SOLUTION TO THIS ISSUE. I WAS WONDERING IF THERE HAS BEEN A RECALL FOR THE PROBLEM. *TR
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Oct 25, 2013
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000. ..UPDATED 12/17/13 *BF THE CONSUMER STATED THE REPAIR WAS MADE. THE INSTRUMENT PANEL WAS REPLACED DUE TO POOR GROUND WIRING. UPDATED 12/18/13
ELECTRICAL SYSTEM Oct 25, 2013
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000. ..UPDATED 12/17/13 *BF THE CONSUMER STATED THE REPAIR WAS MADE. THE INSTRUMENT PANEL WAS REPLACED DUE TO POOR GROUND WIRING. UPDATED 12/18/13
VISIBILITY/WIPER Aug 7, 2013
TODAY I WAS ON AN URBAN FREEWAY IN HEAVY DOWNPOUR. THE DOWNPOUR WAS SO HEAVY RAIN COULD BE SEEN RUNNING OFF THE ROAD. TRAFFIC WAS WIDE SPREAD, BUT MOVING AT 45-50 MPH, DUE TO THE RAIN. MY WIPERS, AT THE HIGHEST SETTING, SLOW DOWN. CAR DINGS. BATTERY LIGHT COMES ON. I TURN OFF THE DEFROSTER (AC AND VENTILATION), REDUCE WIPER SPEED SETTING, SWITCH FROM HEADLIGHTS TO RUNNING LIGHTS, ALL TO REDUCE ELECTRICAL LOAD. I THEN NOTICE THAT THE POWER STEERING HAS FAILED. IT WAS REALLY SCARY. TRUE FEAR. THE FEAR WHICH WE DO NOT OFTEN ENCOUNTER. I SAFELY GOT THE VEHICLE OFF THE FREEWAY. NO FURTHER FAILURE OF SYSTEMS. I DROVE THE VEHICLE TO THE NEAREST SHOP I KNEW OF, WITH CAUTION LIGHTS ON. I THERE LEARNED THAT THE ACCESSORY BELT HAD COME OFF OF THE ENGINE, DUE TO THE RAIN. THE BELT WAS STILL IN GOOD CONDITION, SO THEY SLID THE SAME BELT BACK ON. I WILL HAVE MY PREFERRED MECHANIC INSTALL AN "ANTI SLIP" TENSIONER, BELT, AND PULLEY THIS WEEKEND. THIS ISSUE, THE SERPENTINE BELT SLIPPING OFF THE ENGINE IN RAIN AND SNOW, IS KNOWN TO CHRYSLER, AND KNOWN TO THE NHTSA. BUT IT WAS NOT KNOWN TO ME UNTIL IT THREATENED MY SAFETY, AND THE SAFETY OF THE MOTORISTS AROUND ME. IF I HAD BEGUN GOING AROUND A CURVE WHILE SWITCHING OFF ACCESSORIES, DRIVING ONE HANDED WITH A FAILED POWER STEERING SYSTEM BEFORE I KNEW IT HAD FAILED, I COULD HAVE WRECKED. WHY ONE HANDED? BECAUSE I WAS TURNING OFF ACCESSORIES BECAUSE I DIDN'T UNDERSTAND WHAT WAS WRONG, BECAUSE THE WARNING THE CAR PROVIDED SUGGESTED THAT WAS WHAT I SHOULD BE DOING TO KEEP MY CAR FROM STALLING. I DON'T KNOW WHY NHTSA DECIDED THIS DID NOT MERIT A RECALL. THEY WERE WRONG. I AM VERY THANKFUL THAT MONEY (TO IMPLEMENT THE TECHNICAL SERVICE BULLETIN NHTSA WON'T SHARE) CAN FIX WHAT WENT WRONG TODAY. DON'T OPERATE A GEN III CHRYSLER MINIVAN WITHOUT A BELT UPGRADE. WE CANNOT CONTROL WHEN IT RAINS. *TR
STEERING Aug 7, 2013
TODAY I WAS ON AN URBAN FREEWAY IN HEAVY DOWNPOUR. THE DOWNPOUR WAS SO HEAVY RAIN COULD BE SEEN RUNNING OFF THE ROAD. TRAFFIC WAS WIDE SPREAD, BUT MOVING AT 45-50 MPH, DUE TO THE RAIN. MY WIPERS, AT THE HIGHEST SETTING, SLOW DOWN. CAR DINGS. BATTERY LIGHT COMES ON. I TURN OFF THE DEFROSTER (AC AND VENTILATION), REDUCE WIPER SPEED SETTING, SWITCH FROM HEADLIGHTS TO RUNNING LIGHTS, ALL TO REDUCE ELECTRICAL LOAD. I THEN NOTICE THAT THE POWER STEERING HAS FAILED. IT WAS REALLY SCARY. TRUE FEAR. THE FEAR WHICH WE DO NOT OFTEN ENCOUNTER. I SAFELY GOT THE VEHICLE OFF THE FREEWAY. NO FURTHER FAILURE OF SYSTEMS. I DROVE THE VEHICLE TO THE NEAREST SHOP I KNEW OF, WITH CAUTION LIGHTS ON. I THERE LEARNED THAT THE ACCESSORY BELT HAD COME OFF OF THE ENGINE, DUE TO THE RAIN. THE BELT WAS STILL IN GOOD CONDITION, SO THEY SLID THE SAME BELT BACK ON. I WILL HAVE MY PREFERRED MECHANIC INSTALL AN "ANTI SLIP" TENSIONER, BELT, AND PULLEY THIS WEEKEND. THIS ISSUE, THE SERPENTINE BELT SLIPPING OFF THE ENGINE IN RAIN AND SNOW, IS KNOWN TO CHRYSLER, AND KNOWN TO THE NHTSA. BUT IT WAS NOT KNOWN TO ME UNTIL IT THREATENED MY SAFETY, AND THE SAFETY OF THE MOTORISTS AROUND ME. IF I HAD BEGUN GOING AROUND A CURVE WHILE SWITCHING OFF ACCESSORIES, DRIVING ONE HANDED WITH A FAILED POWER STEERING SYSTEM BEFORE I KNEW IT HAD FAILED, I COULD HAVE WRECKED. WHY ONE HANDED? BECAUSE I WAS TURNING OFF ACCESSORIES BECAUSE I DIDN'T UNDERSTAND WHAT WAS WRONG, BECAUSE THE WARNING THE CAR PROVIDED SUGGESTED THAT WAS WHAT I SHOULD BE DOING TO KEEP MY CAR FROM STALLING. I DON'T KNOW WHY NHTSA DECIDED THIS DID NOT MERIT A RECALL. THEY WERE WRONG. I AM VERY THANKFUL THAT MONEY (TO IMPLEMENT THE TECHNICAL SERVICE BULLETIN NHTSA WON'T SHARE) CAN FIX WHAT WENT WRONG TODAY. DON'T OPERATE A GEN III CHRYSLER MINIVAN WITHOUT A BELT UPGRADE. WE CANNOT CONTROL WHEN IT RAINS. *TR
ELECTRICAL SYSTEM Aug 7, 2013
TODAY I WAS ON AN URBAN FREEWAY IN HEAVY DOWNPOUR. THE DOWNPOUR WAS SO HEAVY RAIN COULD BE SEEN RUNNING OFF THE ROAD. TRAFFIC WAS WIDE SPREAD, BUT MOVING AT 45-50 MPH, DUE TO THE RAIN. MY WIPERS, AT THE HIGHEST SETTING, SLOW DOWN. CAR DINGS. BATTERY LIGHT COMES ON. I TURN OFF THE DEFROSTER (AC AND VENTILATION), REDUCE WIPER SPEED SETTING, SWITCH FROM HEADLIGHTS TO RUNNING LIGHTS, ALL TO REDUCE ELECTRICAL LOAD. I THEN NOTICE THAT THE POWER STEERING HAS FAILED. IT WAS REALLY SCARY. TRUE FEAR. THE FEAR WHICH WE DO NOT OFTEN ENCOUNTER. I SAFELY GOT THE VEHICLE OFF THE FREEWAY. NO FURTHER FAILURE OF SYSTEMS. I DROVE THE VEHICLE TO THE NEAREST SHOP I KNEW OF, WITH CAUTION LIGHTS ON. I THERE LEARNED THAT THE ACCESSORY BELT HAD COME OFF OF THE ENGINE, DUE TO THE RAIN. THE BELT WAS STILL IN GOOD CONDITION, SO THEY SLID THE SAME BELT BACK ON. I WILL HAVE MY PREFERRED MECHANIC INSTALL AN "ANTI SLIP" TENSIONER, BELT, AND PULLEY THIS WEEKEND. THIS ISSUE, THE SERPENTINE BELT SLIPPING OFF THE ENGINE IN RAIN AND SNOW, IS KNOWN TO CHRYSLER, AND KNOWN TO THE NHTSA. BUT IT WAS NOT KNOWN TO ME UNTIL IT THREATENED MY SAFETY, AND THE SAFETY OF THE MOTORISTS AROUND ME. IF I HAD BEGUN GOING AROUND A CURVE WHILE SWITCHING OFF ACCESSORIES, DRIVING ONE HANDED WITH A FAILED POWER STEERING SYSTEM BEFORE I KNEW IT HAD FAILED, I COULD HAVE WRECKED. WHY ONE HANDED? BECAUSE I WAS TURNING OFF ACCESSORIES BECAUSE I DIDN'T UNDERSTAND WHAT WAS WRONG, BECAUSE THE WARNING THE CAR PROVIDED SUGGESTED THAT WAS WHAT I SHOULD BE DOING TO KEEP MY CAR FROM STALLING. I DON'T KNOW WHY NHTSA DECIDED THIS DID NOT MERIT A RECALL. THEY WERE WRONG. I AM VERY THANKFUL THAT MONEY (TO IMPLEMENT THE TECHNICAL SERVICE BULLETIN NHTSA WON'T SHARE) CAN FIX WHAT WENT WRONG TODAY. DON'T OPERATE A GEN III CHRYSLER MINIVAN WITHOUT A BELT UPGRADE. WE CANNOT CONTROL WHEN IT RAINS. *TR
ENGINE Jul 2, 2013
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING ASSIST. THE CONTACT MENTIONED THAT THE ENGINE OVERHEATED AND THE ENGINE TEMPERATURE WARNING LIGHT ILLUMINATED AS THE DRIVE BELT FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE IDLE PULLEY BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 115,000. *TR
AIR BAGS Jul 2, 2013
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING ASSIST. THE CONTACT MENTIONED THAT THE ENGINE OVERHEATED AND THE ENGINE TEMPERATURE WARNING LIGHT ILLUMINATED AS THE DRIVE BELT FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE IDLE PULLEY BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 115,000. *TR
VISIBILITY Jun 18, 2013
EVERY TIME I TURN ON MY HEATER AND DRIVE DOWN THE ROAD A ENGINE LIGHT WILL COME ON. IF I LEAVE THE HEATER OFF FOR A FEW DAYS IT EVENTUALLY GOES OFF. MY DRIVER SIDE WINDOW WILL ACT UP AS THE DOOR LOCK WHEN THE ENGINE LIGHT IS ON. ANOTHER PROBLEM IS THE GASKETS UNDERNEATH THE ENGINE LEAKS GOING DOWN THE ROAD. I KNOW THAT IT DOES HAVE MILES, BUT IT'S A WELL TAKEN CARE CAR AND I THINK YOU SHOULD FEEL SAFE GOING DOWN THE ROAD. I HAVE LOOKED UP THESE PROBLEMS AND THERE ARE MORE PEOPLE WITH THE SAME PROBLEMS. I WOULD NEVER BUY A DODGE. *TR