1992 DODGE CARAVAN

11 recalls — 50 complaints

99V189000 Jul 16, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
828,559 vehicles affected
97V149000 Sep 9, 1997
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
1,100,000 vehicles affected
97V148000 Sep 9, 1997
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
1,100,000 vehicles affected
97V079000 May 16, 1997
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
436,000 vehicles affected
96V229000 Nov 18, 1996
STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
675,000 vehicles affected
96V099000 Jun 13, 1996
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
321,000 vehicles affected
95I001002 Mar 27, 1995
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Remedy: CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.
52,719 vehicles affected
95I001006 Mar 27, 1995
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Remedy: CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.
689,656 vehicles affected
92V147000 Oct 14, 1992
FUEL SYSTEM, GASOLINE
FUEL TANK FLANGES WERE NOT BENT AS REQUIRED TO ALLOW THE SPECIFIED CLEARANCE FOR THE FUEL TANK MOUNTING STRAPS AND FUEL LINES AT THE TANK.
Remedy: REPAIR THE FLANGE BY BENDING TO THE CORRECT ANGLE; REPLACE DAMAGED FUEL LINES AND MOUNTING STRAPS.
3,000 vehicles affected
92V015000 Feb 14, 1992
STEERING: STEERING WHEEL/HANDLE BAR
THE ZINC PLATING OPERATION PERFORMED ON THE UPPER STEERING COLUMN SHAFT COUPLING BOLT CAUSED HYDROGEN EMBRITTLEMENT AND BREAKAGE OF THE BOLT.
Remedy: REPLACE THE ZINC PLATED BOLT WITH A PHOSPHATE PLATED BOLT.
20,000 vehicles affected
91V170000 Oct 4, 1991
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE PEDAL PAD ATTACHMENT TO THE PEDAL ARM MAY NOT HAVE ADEQUATE STRENGTH DUE TO MISLOCATION OF WELDS, AND COULD BREAK.
Remedy: REPLACE INADEQUATE BRAKE PEDALS WITH PROPERLY MANUFACTURED PEDALS.
360 vehicles affected
SERVICE BRAKES Mar 2, 2017
BRAKES STOPPED WORKING IN MIDDLE OF DRIVING ALMOST CAUSE A CAR ACCIDENT. I LOOKED UP THE PROBLEM AND THEY DID A RECALL ON THE ABS BRAKE SYSTEM. WOULD JUST LIKE TO BRING IT IN TO GET IT FIXED.
ENGINE Mar 2, 2017
BRAKES STOPPED WORKING IN MIDDLE OF DRIVING ALMOST CAUSE A CAR ACCIDENT. I LOOKED UP THE PROBLEM AND THEY DID A RECALL ON THE ABS BRAKE SYSTEM. WOULD JUST LIKE TO BRING IT IN TO GET IT FIXED.
SERVICE BRAKES Dec 15, 2015
I HAVE A 1992 DODGE CARAVAN SUBJECT TO RECALL 685 NHTSA # 96V099000. THE ANTILOCK BENDIX 10 ASSEMBLY WAS REPLACED ONCE . IT NOW NEEDS REPLACING AGAIN . ABS LIGHT COMES ON AND PUMP RUNS EXCESSIVELY. ALL INHERENT TO THE PROBLEMS ADDRESSED ABOVE . THE DEALER IS CLAIMING TO NO NOTHING ABOUT THE LIFETIME WARRENTY ON THIS SYSTEM INDICATED IN THE RECALL DOCUMENTATION ON THIS SITE . I NEED SOME ADDITIONAL INFORMATION TO RECONTACT CHRYSLER WITH TO FORCE THE TO DO THE REQUIRED REPAIRS.
SERVICE BRAKES Oct 22, 2015
REPEATED PULLEY AND THEN BELT FAILURE CAUSING STEERING AND BREAKING TROUBLE. REPAIRS DO NOT LAST. LOCAL DEALERS DON'T HAVE LASER ALIGNMENT TOOL TO CHECK ALIGNMENT. THE INTERNET IS FILLED WITH BELTS FLYING OFF BECAUSE OF RAIN OR SLUSH IN THIS VEHICLE, MY PULLEYS JUST DISINTEGRATE WITH OUT THE WATER. THERE SEEMS TO BE A LOT OF AFTERMARKET SOLUTIONS BUT THEY SEEM HIT OR MISS. IT ALWAYS HAPPENS WHEN VEHICLE IS BEING DRIVEN BY GRAND MOTHER WITH THE GRAND CHILDREN ABOARD FAR ENOUGH AWAY FOR A $150.00 TOW BILL. ITS LUCKY SO FARE ITS BEEN ON CITY STREETS AND AT LOW ENOUGH SPEEDS THAT A PLACE TO SAFELY PULL OVER CAN BE FOUND. THE PULLEYS THAT SEEM TO FAIL ARE THE IDLER AND THE TENSIONER PULLEYS. THIS 3.3 ENGINE IS WELL MAINTAINED WITH 145,000 MILES. THOUGH IT SEEMS THAT MILLAGE DOES NOT MATTER WHEN IT COMES TO PULLEY ISSUES.
ENGINE Oct 22, 2015
REPEATED PULLEY AND THEN BELT FAILURE CAUSING STEERING AND BREAKING TROUBLE. REPAIRS DO NOT LAST. LOCAL DEALERS DON'T HAVE LASER ALIGNMENT TOOL TO CHECK ALIGNMENT. THE INTERNET IS FILLED WITH BELTS FLYING OFF BECAUSE OF RAIN OR SLUSH IN THIS VEHICLE, MY PULLEYS JUST DISINTEGRATE WITH OUT THE WATER. THERE SEEMS TO BE A LOT OF AFTERMARKET SOLUTIONS BUT THEY SEEM HIT OR MISS. IT ALWAYS HAPPENS WHEN VEHICLE IS BEING DRIVEN BY GRAND MOTHER WITH THE GRAND CHILDREN ABOARD FAR ENOUGH AWAY FOR A $150.00 TOW BILL. ITS LUCKY SO FARE ITS BEEN ON CITY STREETS AND AT LOW ENOUGH SPEEDS THAT A PLACE TO SAFELY PULL OVER CAN BE FOUND. THE PULLEYS THAT SEEM TO FAIL ARE THE IDLER AND THE TENSIONER PULLEYS. THIS 3.3 ENGINE IS WELL MAINTAINED WITH 145,000 MILES. THOUGH IT SEEMS THAT MILLAGE DOES NOT MATTER WHEN IT COMES TO PULLEY ISSUES.
STEERING Oct 22, 2015
REPEATED PULLEY AND THEN BELT FAILURE CAUSING STEERING AND BREAKING TROUBLE. REPAIRS DO NOT LAST. LOCAL DEALERS DON'T HAVE LASER ALIGNMENT TOOL TO CHECK ALIGNMENT. THE INTERNET IS FILLED WITH BELTS FLYING OFF BECAUSE OF RAIN OR SLUSH IN THIS VEHICLE, MY PULLEYS JUST DISINTEGRATE WITH OUT THE WATER. THERE SEEMS TO BE A LOT OF AFTERMARKET SOLUTIONS BUT THEY SEEM HIT OR MISS. IT ALWAYS HAPPENS WHEN VEHICLE IS BEING DRIVEN BY GRAND MOTHER WITH THE GRAND CHILDREN ABOARD FAR ENOUGH AWAY FOR A $150.00 TOW BILL. ITS LUCKY SO FARE ITS BEEN ON CITY STREETS AND AT LOW ENOUGH SPEEDS THAT A PLACE TO SAFELY PULL OVER CAN BE FOUND. THE PULLEYS THAT SEEM TO FAIL ARE THE IDLER AND THE TENSIONER PULLEYS. THIS 3.3 ENGINE IS WELL MAINTAINED WITH 145,000 MILES. THOUGH IT SEEMS THAT MILLAGE DOES NOT MATTER WHEN IT COMES TO PULLEY ISSUES.
SERVICE BRAKES Aug 7, 2013
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ABS SYSTEM PUMP AND MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 279,000.
SERVICE BRAKES Mar 15, 2013
SECOND TIME, NO BRAKES NO TRAVEL OF PEDAL. SEEMS LIKE DIFFERENT BRAKES WOULD BE IN ORDER. *TR
SERVICE BRAKES, HYDRAULIC Jan 23, 2012
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT STATED THAT THE ANTI LOCK BRAKE WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT WOULD HAVE TO APPLY HEAVY PRESSURE TO THE BRAKE PEDAL DURING THE FAILURE TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
SERVICE BRAKES, HYDRAULIC Apr 6, 2011
HELLO, I HAVE A ABS RECALL DONE AND IT WAS NOT DONE CORRECTLY AND CAUSED MY VAN TO ALMOST GO OF THE ROAD, THE DEALER WILL NOT DO ANYTHING ABOUT IT AND SAID TAKE IT SOMEWHERE ELSE, I NEED HELP WITH THIS. E-MAIL COPIES ATTACHED: [XXX], MY NAME IS [XXX], I LIVE IN COTTAGE GROVE AND HAD OUR DODGE CARAVAN'S ABS BRAKES REPAIRED AT YOUR DEALERSHIP AND WE HAVE A MAJOR ISSUE CONCERNING THE REPETITIVE AND INCOMPETENT REPAIRS DONE AT YOUR FACILITY. CHRYSLER'S SAFETY DEFECT REPORT # (96V-099), NHTSA CAMPAIGN ID NUMBER: 96V099000 TO BE SPECIFIC. A PDF FILE OF THIS IS ATTACHED FOR YOUR VIEWING, PLEASE TAKE THE TIME TO READ THIS LETTER AND THEN THE CAMPAIGN PDF COMPLETELY, THE ODI RESUME DATED 6-24-1996 PAGE 39 SUMS IT UP QUICKLY. THIS WILL HELP YOU AND YOUR SERVICE MANAGERS ABILITY TO UNDERSTAND THE SERIOUSNESS AND YOUR FAILURE TO PERFORM THE REPAIRS CORRECTLY. AN INCIDENT THAT COULD HAVE TAKEN THE LIVES OR CAUSE INJURY TO ALL MY CHILDREN, MAYBE ANOTHER VEHICLE AND PASSENGERS OCCURRED. THIS HAPPENED ON 4-1-2011, THIS IS NOT A JOKE! MY TWO DAUGHTER'S, MY SON AND ANOTHER PERSON RIDING IN THE VAN AND THE VEHICLE UNEXPECTEDLY LOST BRAKING ON A WINDING ROAD AND ALMOST CRASHED. THIS IS NOT THE FIRST TIME THIS BRAKE FAILURE WAS UNEXPECTED AFTER YOUR REPAIRS! THE REPAIRS WERE NOT PERFORMED CORRECTLY FOR ABS RECALL 0685, THE PROPER TESTING FIXTURE'S WERE NOT INSTALLED DURING ANY OF THE OPERATIONS YOU PROVIDED, DIAGNOSTIC AND REPAIR RECOMMENDATIONS WERE GROSSLY INCORRECT, TECHNICIANS AND SERVICE WRITERS STORY'S ON ALL R.O.'S ARE INADEQUATE AND INCORRECT. I CAN PROVE ALL OF THIS IN A COURT OF LAW, AND AM READY TO DO SO IF NEEDED. IF THE PROPER TESTING AND INSPECTION PROCEDURE WERE PERFORMED IT WOULD HAVE REVILED THE DEFECTIVE ACTUATOR PISTON (BRAKE MASTER CYLINDER) WHICH CAUSES DEBRIS IN THE HYDRAULIC SYSTEM AND COMPROMISES SENSITIVE ELECTRICAL COMPONENTS THAT CONTROL THE BENDIX ANTILOCK 10 BRAKING SYSTEM, THIS PART (BRAKE MASTER CYLINDER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
SERVICE BRAKES, HYDRAULIC Mar 19, 2010
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT IS UPSET BECAUSE HE HAS HAD HIS BRAKES REPAIRED TWICE AT HIS OWN EXPENSE. THE CONTACT JUST FOUND OUT THERE WAS AN RECALL ON HIS YEAR/MAKE AND MODEL. HE INFORMED THE MANUFACTURER OF THE FAILURE WITH THE BRAKES. THE MANUFACTURER STATED THAT THEY WOULD ONLY COVER THE EXPENSES IF THE CONTACT VEHICLE HAD LESS THAN 100,000 MILES. THE CONTACT WAS DRIVING AT 40MPH AND THE BRAKES FAILED AGAIN. THE CONTACT PUT ON HIS EMERGENCY BRAKES AND PULLED OVER. HE LATER DROVE IT TO THE REPAIR SHOP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 110000 AND THE CURRENT MILEAGE WAS 159733.
SERVICE BRAKES, HYDRAULIC Dec 16, 2008
TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING LESS THAN 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND FOUND IT TO BE EXTREMELY STIFF. THE BRAKES WERE INOPERATIVE AND HE EVENTUALLY WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL REPEATEDLY WITH GREAT FORCE. ALTHOUGH THERE WAS A RECALL FOR THE ABS FAILURES (NHTSA CAMPAIGN ID NUMBER 96V099000), THE DEALER WOULD NOT MAKE THE NECESSARY REPAIRS BECAUSE THE BRAKE LINE WAS RUSTED. THE REPAIRS WOULD NOT BE EFFECTIVE UNLESS THE CONTACT PAID TO HAVE THE BRAKE LINE REPLACED AT THE ESTIMATED COST OF $700. THE FAILURE AND CURRENT MILEAGES WERE 199,000.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Oct 21, 2008
TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES FAILED WHEN THEY WERE APPLIED. THE ABS WAS NOT OPERATING PROPERLY, WHICH EXTENDED THE STOPPING DISTANCE. THE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE WORN ABS PUMP AND PISTON. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR THE SAME FAILURE. THERE WAS A PRIOR RECALL DEFECT REPAIR; HOWEVER, THE RECALL REMEDY HAS NOT CORRECTED THE SAFETY DEFECT. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 197,250 AND CURRENT MILEAGE WAS 215,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED EVEN THOUGH HE WAS NOT CHARGED, THE PROBLEM STILL EXISTS. THERE WAS NO POWER TO THE BRAKE. UPDATED 11/19/08. *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Mar 23, 2007
1992 DODGE CARAVAN CUSTOMER STATES THAT NO LETTER REGARDING RECALL ON BRAKES WAS SENT. CUSTOMER ALSO PAID TO HAVE CAR FIXED AND IT TOOK 3 DEALERSHIPS TO GET THE PROBLEM FIXED RIGHT**CC *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Feb 26, 2007
TL*- THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT KNEW THERE WAS A RECALL, AND THE BRAKES WERE NOT OPERATING NORMALLY. THE ANTI LOCK BRAKE WARNING LIGHT ILLUMINATED WHILE DRIVING 55 MPH. THE DEALER REFUSED TO PERFORM RECALL REPAIRS UNTIL THE CONTACT PAID A FEE. THE MECHANIC STATED THAT THE HYDRAULIC PUMP AND PISTON ASSEMBLY AND A BLEEDING THE BRAKE LINE NEEDED TO BE REPAIRED. THE CONTACT CALLED DAIMLER CHRYSLER AND THEY STATED THE CONTACT SHOULD BE REIMBURSED. AFTER PERFORMING THE REPAIRS THE MECHANIC STATED THEY DIDN'T HONOR THE RECALL. THE CONTACT STATED THE HYDRAULIC UNIT FAILED. THE CURRENT AND FAILURE MILEAGE WERE 142,000. THE MECHANIC AND SERVICE ADVISER REQUESTED THE CONTACT LEAVE THE PROPERTY AFTER HE ADVISED THEM THAT THE REPAIR WASN'T COMPLETE AND CONFIRMED WITH THEM THE INITIALS LISTED ON THE PARTS TO BE REPLACED WERE STILL ON THE VEHICLE. THE CONTACTS INVOICE STATED THAT THE PARTS WERE REPLACED. *AK
STEERING: STEERING WHEEL/HANDLE BAR Nov 8, 2006
DT*: THE CONTACT STATED THE COUPLING BOLT FRACTURED ON THE STEERING WHEEL. A NHTSA RECALL, #92V015000 WAS PERFORMED ON THE VEHICLE CONCERNING STEERING: WHEEL AND HANDLE BAR HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL.
SERVICE BRAKES, HYDRAULIC Oct 16, 2006
DT*: THE CONTACT STATED THE VEHICLE LEAKED BRAKE FLUID, REQUIRING EXTREME FORCE ON THE BRAKE PEDAL TO STOP THE VEHICLE. IT WAS TAKEN TO A SERVICE DEALER, WHO NOTIFIED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA RECALL #96V099000 WHICH PERTAINS TO THE ANTILOCK SERVICE BRAKES. THE DEALER REPLACED THE ABS PUMP AND MOTOR ASSEMBLY, WHICH TEMPORARILY CORRECTED THE PROBLEM. THE VEHICLE'S BRAKES FAILED AGAIN WHILE DRIVING 5 MPH, AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE VEHICLE WAS RETURNED TO THE SERVICE DEALER, WHO WAS UNABLE TO PERFORM THE REPAIRS DUE TO A LACK OF PARTS. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR 2 MONTHS. THE MANUFACTURER WAS CONTACTED, WHO WAS UNABLE TO PROVIDE ASSISTANCE. UPDATED 10/31/2006 - THE MASTER CYLINDER WAS REPLACED FOR O-RING LEAK. *NM
TIRES:TREAD/BELT Mar 27, 2006
THE RIGHT REAR TIRE BRIDGESTONE DUELER APT LT195-75-14 BELT SEPARATED AND RIPPED OFF THE TIRE CAUSING DAMAGE TO THE REAR BUMPER AND SHATTERING THE RIGHT REAR TAIL LIGHT. *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Aug 23, 2005
DT: THE CONTACT TOOK THE CAR TO DEALER FOR REPAIRS FOR THE ABS SEVERAL TIMES AND IT NEVER HAS BEEN COMPLETELY REPAIRED. THE ABS BRAKES DID NOT STOP VEHICLE QUICKLY ENOUGH. WHEN THE PUMP WORKED IT PUMPED FLUID OUT ONTO THE GROUND. THE DEALER WORKED ON VEHICLE 1-2 MONTHS AGO. THEY REPLACED A PRESSURE PUMP, BUT WERE WAITING ON THE REST OF THE PARTS TO FIX THE CAR. . THE MANUFACTURER TOLD THE CONTACT IT WOULD BE ANOTHER 2-4 MONTHS BEFORE THE PARTS CAME IN. THE CONSUMER CITED RECALL 96V099000 ON THE BRAKES A LONG TIME AGO. HE TOOK THE CAR TO DEALER FOR RECALL REPAIRS, AND THEY TOLD HIM THERE WAS NOTHING WRONG WITH THE CAR.*AK
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jul 21, 2005
DT: CONSUMER BOUGHT USED DODGE CARAVAN WITH 108, 000 MILES. CURRENTLY, VEHICLE HAS 112, 000 MILES. VEHICLE WAS TAKEN TO DEALER, AND DEALER FOUND THE HYDRAULIC CONTROL UNIT/ABS PUMP MOTOR WERE FAULTY. BOTH COMPONENTS WERE REPLACED UNDER RECALL 685, ON MAY 5, 2002, VEHICLE HAD 88, 199 MILES ON IT. THEY REPLACED FAILED COMPONENTS WITH REBUILT EQUIPMENT. HOWEVE, VEHICLE WAS LEAKING BRAKE FLUID, AND THE PEDAL WAS STIFF. WHILE DRIVING THROUGH CHARLOTTE NORTH CAROLINA BRAKES WENT OUT. ON ABOUT JULY 7, 2005. FRIEND AT DEALER TOLD CONSUMER THAT THE CONTROL UNIT FOR ABS WAS ABOUT $2000. CONSUMER HAS NOT YET BEEN ABLE TO FIX VEHICLE DUE TO EXCESSIVE COST. CONSUMER HAS BEEN TOLD THAT THE HYDRAULIC CONTROL UNIT WA SLEAKING AND CAUSING THE PROBLEM. *AK
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Feb 3, 2005
1992 DODGE CARAVAN WITH BENDIX 10 ABS, RECENTLY PURCHASED FROM PRIVATE PARTY. 11/16/04 TOOK VEHICLE TO SERVICE DEPARTMENT OF MAROONE DODGE; ABS WARNING LIGHT ON, FLUID BEING EJECTED FROM BRAKE FLUID RESERVOIR. *JBWAS ADVISED THAT A RECALL HAD BEEN ISSUED ON PROBLEM BUT NOT PERFORMED. LEFT VEHICLE FOR RECALL SERVICE. 11/30/04 I WAS TOLD THE VEHICLE WAS READY AND WENT TO THE DEALER. I WAS TOLD I HAD TO PAY THE BILL OF $1,108.67 BEFORE INSPECTING THE VEHICLE, WHICH I DID. I HAVE THE PARTS REPLACED. AS I DROVE THE VEHICLE AWAY, THE ABS WARNING LIGHT WAS STILL ON. I DROVE THE VEHICLE 122 MILES RUNNING SOME ERRANDS AND HOME. AS I NEARED HOME THE BRAKES FAILED COMPLETELY AND THE BRAKE FLUID WAS EJECTED FROM THE RESERVOIR. THE VEHICLE HAS NOT MOVED SINCE. 12/10/04 WROTE A DETAILED COMPLAINT, ADDRESSED TO DAIMLER/CHRYSLER WITH A COPY TO MAROONE. 1/7/05 RECEIVED RESPONSE FROM D/C, DATED 1/3/05, STATING PROBLEM MUST BE RESOLVED WITH DEALER. HAVE NEVER RECEIVED ANY RESPONSE FROM DEALER, MAROONE. 1/31/05 CONTACTED THE CREDIT CARD COMPANY THAT HANDLED THE TRANSACTION AND PLACED THE TRANSACTION IN DISPUTE. 2/1/05 FILED COMPLAINTS WITH PALM BEACH COUNTY, FL, AND STATE OF FLORIDA. SUBSEQUENTLY LEARNED THAT THIS DEFECT APPARENTLY CANNOT BE REPAIRED; THAT NHTSA HAS INVESTIGATED THIS PROBLEM. *JB
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Jan 31, 2005
THE AIR BAG LIGHT REMAINS ON IN THE VEHICLE. CONSUMER IS INFORMED BY THE OWNER'S MANUAL THAT THE AIR BAG MAY NOT FUNCTION IN AN ACCIDENT. MANUFACTURER WAS CONTACTED BY OWNER.*AK
VEHICLE SPEED CONTROL Sep 21, 2004
WHILE STARTING VEHICLE IGNITION WAS LOCKED IN PLACE. CONSUMER STARTED THE VEHICLE IN PARK, AND WITHOUT ANY WARNING VEHICLE ACCELERATED. AS A RESULT, IT COLLIDED WITH ANOTHER VEHICLE. IT WAS TOTALED. *AK
Crash
ELECTRICAL SYSTEM:IGNITION:SWITCH Sep 21, 2004
WHILE STARTING VEHICLE IGNITION WAS LOCKED IN PLACE. CONSUMER STARTED THE VEHICLE IN PARK, AND WITHOUT ANY WARNING VEHICLE ACCELERATED. AS A RESULT, IT COLLIDED WITH ANOTHER VEHICLE. IT WAS TOTALED. *AK
Crash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER Aug 23, 2004
BRAKES WERE DEFECTIVE, AND VEHICLE KEPT GOING WHEN THE BRAKES WERE APPLIED. DEALER REPLACED THE ACCUMULATOR VALVE. BUT, BRAKES WERE STILL DEFECTIVE. MANUFACTURER STATED THERE WAS A RECALL ON THE CONTROL VALVE, AND CONSUMER PAID FOR THE REPAIRS.*AK RECALL ON SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES AND SERVICE BRAKES, HYDRAULIC:ANTILOCK # 91V170000 & 96V099000. *TC
AIR BAGS:FRONTAL Jul 26, 2004
WHILE DRIVING VEHICLE SWERVED TO KEEP FROM HITTING AN ANIMAL. INSTEAD, IT HIT A TREE AT 45 MPH. CONSUMER'S HEAD CRASHED INTO THE WINDSHIELD, BREAKING THE WINDSHIELD. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONTACTED THE MANUFACTURER. IT TOOK TWO WEEKS FOR MANUFACTURER TO ASSESS THE DAMAGE. *AK
Crash 1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jun 10, 2004
RECALL NO.#96V099000, HYDRAULIC BRAKE SYSTEM; THE VEHICLE WAS REPAIRED UNDER THE RECALL IN APRIL 2004. AT THAT TIME THE CONSUMER WAS CHARGED $93.96 FOR LABOR AND OTHER MATERIALS. NOW THE VEHICLE IS SUFFERING THE SAME PROBLEMS THAT THE RECALL IS ABOUT. *AK
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES May 5, 2004
WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON THERE WAS POOR ILLUMINATION. THIS AFFECTED THE VISIBILITY FOR NIGHT TIME DRIVING. THE HEADLIGHT LENS DEVELOPED A CLOUDY RESIDUE OVER THE YEARS. *AK THE CONSUMER NOTICED CONDENSATION ON THE INSIDE OF THE HEADLIGHTS. THE CONSUMER NOTICED THAT A NUMBER OF CARAVANS DISPLAYED THE SAME PROBLEM. NOT LONG AFTER PURCHASE, THE CONSUMER NOTICED VIBRATION IN THE FRONT END. (THERE WAS AN UNEVEN THRUST) THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND WAS TOLD THAT NOTHING WAS WRONG. *SC *JB
SUSPENSION May 5, 2004
WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON THERE WAS POOR ILLUMINATION. THIS AFFECTED THE VISIBILITY FOR NIGHT TIME DRIVING. THE HEADLIGHT LENS DEVELOPED A CLOUDY RESIDUE OVER THE YEARS. *AK THE CONSUMER NOTICED CONDENSATION ON THE INSIDE OF THE HEADLIGHTS. THE CONSUMER NOTICED THAT A NUMBER OF CARAVANS DISPLAYED THE SAME PROBLEM. NOT LONG AFTER PURCHASE, THE CONSUMER NOTICED VIBRATION IN THE FRONT END. (THERE WAS AN UNEVEN THRUST) THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND WAS TOLD THAT NOTHING WAS WRONG. *SC *JB
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT May 3, 2004
WHILE DRIVING 65 MPH, THE REAR HATCH LATCH SNAPPED. THIS CAUSED THE HATCH TO OPEN AND IT WAS HARD FOR THE CONSUMER TO CLOSE THE HATCH. *AK THE DEALER HAD PREVIOUSLY REPAIRED THE ORIGINAL HATCHBACK LATCH PER RECALL#97V079000. *SC *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT Apr 30, 2004
WHEN DRIVING THE VEHICLE AT AN UNDETERMINED SPEED, THE ABS LIGHT WOULD APPEAR ON THE DASHBOARD. THE CONSUMER HAD INFORMED THE DEALER ABOUT THIS ISSUE ON TWO SEPARATE OCCASIONS; HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE PROBLEM. *LA
AIR BAGS:FRONTAL Mar 24, 2004
WHILE THE DRIVER WAS PULLING OUT OF HIS DRIVEWAY THE AIR BAG ON THE DRIVER SIDE DEPLOYED ALTHOUGH THERE WAS NO IMPACT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD Oct 21, 2003
WHEN STOPPING AT A LIGHT AND WITH NO INDICATION OF PROBLEM EXISTING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *AK
Fire
SERVICE BRAKES, HYDRAULIC Oct 2, 2003
WHILE BRAKING BRAKE PEDAL WAS VERY HARD. DRIVER HAD TO PRESS HARDER TO GET THE VEHICLE TO STOP. *AK
VISIBILITY:REAR WINDOW WIPER/WASHER:LINKAGES Jul 17, 2003
CONSUMER STATES THAT THE PIVOT ARM HAD TO BE REPLACED ONE YEAR AGO UNDE RECALL 99 V 189 000. CONSUMER STATES THAT WINDSHIELD WIPER WAS STUCK IN THE UP POSITION WITH THE MOTOR RUNNING. *AK
SERVICE BRAKES, HYDRAULIC Jul 2, 2003
THE VEHICLE EXPERIENCED A VALVE LEAK THAT RESULTED IN ABS FAILURE. THE DEALERSHIP REPLACED THE ACTUATOR, BUT THE PROBLEM STILL EXISTED.*AK *PH *JB
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Jun 27, 2003
ON 6/26/2003, THE CONSUMER WAS CHARGED $40 TO REPAIR A RECALL. THE DEALER STATED THE CHARGE WAS NECESSARY BECAUSE IT WAS A HANDICAPPED VEHICLE, THE GAS TANK WAS MOVED UP, WHICH CAUSED MORE WORK TO REPAIR THE RECALL. RECALL# 02V274000 SUBJECT: FUEL TANK CONTROL VALVE WELD. THE CONSUMER REQUESTED A CALL BACK. *NLM *TS *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jun 10, 2003
ABOUT FIVE MONTHS AGO ABS SYSTEM WENT OUT. VEHICLE WAS TAKEN TO THE DEALER ON 6/9/2003. DEALER TOLD THE CONSUMER THAT ABS SYSTEM WAS UNDER WARRANTY. TSTARTED TO WORK ON THE VEHICLE AND IT NEEDED MORE PARTS WHICH WERE NOT UNDER WARRANTY. THE OWNER OF THE VEHICLE DECIDED TO TAKE THE VEHICLE WITHOUT GETTING THE OTHER PARTS. WHILE DRIVING THE LOST ALL BRAKE POWER. *AK
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC Jun 9, 2003
WHILE DRIVING THE VEHICLE AT 35MPH VEHICLE SUFFER A SUDDENLY ACCELERATION THIS HAPPEN TWICE AND JUST ONE DAY. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.
SERVICE BRAKES, AIR:ANTILOCK Jun 9, 2003
WHILE DRIVING THE VEHICLE AT 35MPH VEHICLE SUFFER A SUDDENLY ACCELERATION THIS HAPPEN TWICE AND JUST ONE DAY. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP May 12, 2003
DODGE HAS VARYING RECALL 96V099000 ON HYDRAULIC BOAST ABS SYSTEM: UNLIMITED ON BOAST PUMP, 100,000 MI ON ACCUMULATOR AND TRANSDUCER VALVES. DODGE REPLACES PUMP AND WARN THAT PUMP WILL FAIL. IF FAILED ACCUMULATOR AND TRANSDUCERS ARE NOT REPLACED: COST $850. SYSTEM WILL SUFFER INTEGRAL FAILURE. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**765657
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES May 7, 2003
THE RECALL REPAIR (NHTSA 99-V-189-000) OF THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM FAILED. THE DEALER WAS NOTIFIED. *NLM
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP May 1, 2003
THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. *NLM
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Apr 17, 2003
ABS BRAKE FAILURE/ CONSTANTLY AND REPEATEDLY. *JB
SERVICE BRAKES, HYDRAULIC Mar 31, 2003
THE BRAKE PEDAL WAS SOMETIMES SOFT AND TRAVELED TO THE FLOOR, THE DEALER STATED A DUAL SWITCH NEEDED TO BE REPLACED. *JB THE ABS LIGHT WAS INTERMITTENT. SERVICE DEALER STATED THAT THERE WAS A POOR MODULE CONNECTION. THERE WAS BRAKING FLUID COMING FROM THE DUAL FUNCTION. THE DUAL FUNCTION WAS REPLACED AGAIN AND THE SENSOR. SCC
AIR BAGS Mar 3, 2003
AIR BAGS DID NOT DEPLOY.*JB *TS
Crash 1 injured
SERVICE BRAKES, HYDRAULIC Feb 25, 2003
WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT Feb 3, 2003
THE CONSUMER WAS DRIVING WHEN THE ABS SYSTEM FAILED. AS THE CONSUMER ATTEMPTED TO SLOW DOWN, BOTH ABS BRAKE LIGHTS HAD COME ON, THEN THE CONSUMER LOST THE POWER ASSIST AND BRAKE PEDAL, EVENTUALLY HITTING THE VEHICLE IN FRONT OF HIM. SCC
Crash
STEERING:RACK AND PINION Jan 8, 2003
ENGINE HESTIATES. ENGINE MOUNTS, LIFTER, TIMING CHAIN AND TIMING CHAIN COVER REPLACED. VEHICLE COMPLETELY STALLED OUT. DEALER FOUND LARGE HOLE IN ENGINE WHERE PISTON ROD WENT THROUGH ENGINE BLOCK. TRANSMISSION MAKING CLUNK TYPE NOISE AND HAD TO BE REPAIRED. RACK AND PINION ON STEERING HAD TO BE REPLACED. *TT *NLM
ENGINE AND ENGINE COOLING:ENGINE Jan 8, 2003
ENGINE HESTIATES. ENGINE MOUNTS, LIFTER, TIMING CHAIN AND TIMING CHAIN COVER REPLACED. VEHICLE COMPLETELY STALLED OUT. DEALER FOUND LARGE HOLE IN ENGINE WHERE PISTON ROD WENT THROUGH ENGINE BLOCK. TRANSMISSION MAKING CLUNK TYPE NOISE AND HAD TO BE REPAIRED. RACK AND PINION ON STEERING HAD TO BE REPLACED. *TT *NLM