AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause t
... he inflator to explode.Read moreConsequence
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chry
... sler's number for this recall is V01.Read more1,413,222 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengagi
... ng. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.Read moreConsequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will either perform a software update or replace the PCM, free of charge. The recall began July 26 , 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U82, and U83.
1,930 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
... 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.Read moreConsequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
... control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.Read more4,815,661 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
VEHICLE SPEED CONTROL:CRUISE CONTROL
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
... 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.Read moreConsequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
... control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.Read more4,815,661 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
ELECTRICAL SYSTEM:WIRING
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
... 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.Read moreConsequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
... control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.Read more4,815,661 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
17,116 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 o
... r 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.Read moreConsequence
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall i
... s T36.Read more442,214 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Consequence
A loss of motive power can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
69,298 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-sp
... eed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.Read moreConsequence
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19,
... 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.Read more811,290 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicle
... s, the alternator may suddenly fail.Read moreConsequence
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
435,081 vehicles affected
Manufacturer: Chrysler Group LLC
Complaint Statistics
320 total complaints
27 crashes 4 fires 18 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 71 |
| POWER TRAIN | 68 |
| ENGINE | 25 |
| UNKNOWN OR OTHER | 23 |
| AIR BAGS | 17 |
| EXTERIOR LIGHTING | 17 |
| SERVICE BRAKES | 13 |
| STEERING | 11 |
| VEHICLE SPEED CONTROL | 11 |
| FUEL/PROPULSION SYSTEM | 9 |
Incident date: Jan 22, 2026
See attached document for complaint.
Incident date: Sep 5, 2025
As I was driving my car felt like if it went on neutral. I almost crashed. Stopped. Then it would not come off of park. I kept putting it on drive and it automatically kept going into park mode. The car was still running though. And turns on. It still wont drive. Turns on but doesn't go onto drive
... mode.Read more
Incident date: Sep 5, 2025
As I was driving my car felt like if it went on neutral. I almost crashed. Stopped. Then it would not come off of park. I kept putting it on drive and it automatically kept going into park mode. The car was still running though. And turns on. It still wont drive. Turns on but doesn't go onto drive
... mode.Read more
Incident date: Sep 5, 2025
As I was driving my car felt like if it went on neutral. I almost crashed. Stopped. Then it would not come off of park. I kept putting it on drive and it automatically kept going into park mode. The car was still running though. And turns on. It still wont drive. Turns on but doesn't go onto drive
... mode.Read more
Incident date: Aug 7, 2025
Valve , computer in transmission stoped working , no communication.
Incident date: Jan 1, 2024
My backup camera works when it wants to mostly not at all. It just flickers when I put the car in reverse. I really need it because of the blind spots. Also since the fuel issue was recalled and fixed my car smells like it's not burning the gas properly. In other words I can smell fumes.
Incident date: Jan 1, 2024
My backup camera works when it wants to mostly not at all. It just flickers when I put the car in reverse. I really need it because of the blind spots. Also since the fuel issue was recalled and fixed my car smells like it's not burning the gas properly. In other words I can smell fumes.
Incident date: Dec 7, 2024
I HAVE OWNED THIS VEHICLE FOR 9 YEARS, AND TAKEN IT IN FOR NUMEROUS OIL CHANGES AND MULTI-POINT INSPECTIONS. ONE ITEM THAT IS INCLUDED TO BE SERVICED IS TO CHECK AND TOP OFF (IF NEEDED) THE POWER STEERING FLUID. DUE TO WHERE THE POWER STEERING RESERVOIR AND PUMP IS LOCATED, THE PASSENGER SIDE TIRE
... AND FENDERWELL COVER MUST BE REMOVED TO ACCESS THE TWO PARTS. THIS IS QUITE A BIT OF LABOR FOR AN OIL CHANGE AND MULTI-POINT INSPECTION, YET THE SERVICE REP ASSURES ME THAT THE STEERING FLUID HAS BEEN CHECKED, EVEN THOUGH THE NOISE AND STIFF STEERING IS STILL PRESENT. MY CONCERN IS THAT DEALERSHIPS ARE NOT CHECKING THE POWER STEERING FLUID DUE TO A FAULTY LOCATION DESIGN AND THE LABOR REQUIRED TO ACCESS THE PARTS THAT NEED SERVICING FOR ROUTINE MAINTAINANCE; THE ALTERNATIVE FOR THEM IS A PROFITABLE STEERING PUMP REPLACEMENT. FROM MY OBSERVATION, THE FENDERWELL COVER HAS NEVER LOOKED AS THOUGH IT WAS REMOVED TO CHECK THE STEERING FLUID.Read more
Incident date: Jan 1, 2025
When the weather is very cold or it is raining or snowing my sunroof leaks into my car. The windshield fogs up and I am not able to drive the vehicle and the rear seat and floor is usually wet.
Incident date: Dec 19, 2024
The contact owns a 2014 Chrysler 300. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated before returning to normal functionality however, the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to the dealer, wh
... o diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 09-002-14. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.Read more
Incident date: May 22, 2024
The contact owns a 2014 Chrysler 300. The contact stated that after restarting the vehicle, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was determined that the power steering pump needed to be replaced. The dealer replaced the power steering
... pump; however, the failure recurred. The vehicle was taken to an independent mechanic, who diagnosed a power steering module malfunction and advised the contact to take the vehicle to the dealer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.Read more
Incident date: May 13, 2024
I recently purchased this vehicle used with roughly 50,000k miles and drove it for three weeks with no issue. Suddenly, one morning, the motor would not start when pushing the Start Button. Instead the Start button became locked in the Run position but the engine did not engage. I removed my foot f
... rom the brake, pushed Start again and it would not return to the Off position. I opened the door thinking maybe it would reset this problem..... the entire dash Icons, headlights, Nav screen, tachometer, and speedometer start flashing and the windshield wipers are going, while stuck in in the off position. A very low pulsating sound is emanating from the engine compartment. I ran to the trunk to disconnect the battery, with the key fob in my pocket, but the button on lid does not open the lid. I run back to the dash and push the trunk release but received no result. I pulled the rear seats down crawled into the trunk and pulled the emergency trunk release and was finally able to open it. Instead of disconnecting the battery, I attempted to jump it with another vehicle. The vehicle was still in the Run position and all of the other components were continuing to malfunction as stated above. The vehicle "started" and began emmiting exhaust but I still had no response in the gas peddle. I then attempted to turn the vehicle to the off position, which worked only after jumping the vehicle and emitting the exhaust. Once the vehicle was shut off I attempted to restart the vehicle as usually and it worked no problem. It has started and ran fine for 2 days but I am extremely concerned about my safety in driving this vehicle due to reading other consumer experiences with a malfunctioning TIPM in this model and year of vehicle.Read more
Incident date: Jan 1, 2018
The contact owns a 2014 Chrysler 300. The contact stated while driving and making a turn at various speeds, the vehicle stalled. The contact stated that the vehicle failed to restart. The contact stated that the vehicle had to be completely stopped, shifted to park, depress the brake pedal, and then
... depress the Push-to-Start button to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to Family Toyota of Arlington, 1661 Wet N Wild Way, Arlington, TX 76011, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact was concerned about driving the vehicle. The dealer referred the contact to the Chrysler. The vehicle was taken to the local dealer, where an unknown diagnosis and repair were completed, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 43, 000.Read more
Incident date: Jan 1, 2018
The contact owns a 2014 Chrysler 300. The contact stated while driving and making a turn at various speeds, the vehicle stalled. The contact stated that the vehicle failed to restart. The contact stated that the vehicle had to be completely stopped, shifted to park, depress the brake pedal, and then
... depress the Push-to-Start button to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to Family Toyota of Arlington, 1661 Wet N Wild Way, Arlington, TX 76011, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact was concerned about driving the vehicle. The dealer referred the contact to the Chrysler. The vehicle was taken to the local dealer, where an unknown diagnosis and repair were completed, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 43, 000.Read more
Incident date: Jan 1, 2024
TRANSMISSION CONTROL MODULE AND VALVE BODY ASSEMBLY. There is a backorder(700) from the factory on this product and the wait is at least 3 months! This problem has been confirmed by the dealership as well as the backorder. The vehicle will not go in gear even with the engine running. The message dis
... plays as vehicle is already in desired gear even when it is not, and you cannot put it unto any gear even neutral, as it gets stuck in park!. The code is PO658, and the CHECK ENGINE light is illuminated and can happen without warning while vehicle is parked, stopped or idling so far as I experienced. The ignition will not turn off and the battery must be disconnected in order not to drain the battery. If this were to happen in traffic or or an intersection we all could have been KILLED. It has happened 4 times to us, Two times it started working on its own and Two times requiring a tow which cost me $600. Once at the dealer they charge a $140 non-refundable diagnosis fee and then can't fix the problem because they don't have the parts and can't get them. I think allowing Vehicles to have electronic shifting transmissions instead of manual shifters is a HUGE safety risk! The car only has 70K Highway miles on it and even if it was under warranty we can't get the darn parts. The dealer has to install it because it has to be programmed. The transmission is manufactured by ZF in Germany and they make others for several other car manufacturers. Chrysler uses this transmission across their entire fleet so this failure defect could show up in any of their product lineRead more
Incident date: Dec 2, 2023
The contact owns a 2014 Chrysler 300S. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that the check engine, transmission, and traction control warning lights were illuminated. The contact pulled over and was able to restart the vehicle after several a
... ttempts. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the engine failure was related to NHTSA Campaign Number: 17V741000 (Electrical System) and referred the contact to the dealer. The vehicle was not repaired. Additionally, the contact stated that the cruise control had failed, and the light was constantly showing that the cruise control was engaged; however, the contact stated that the cruise control was not activated. The contact researched online and related the failure to NHTSA Campaign Number: 18E053000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.Read more
Incident date: Dec 2, 2023
The contact owns a 2014 Chrysler 300S. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that the check engine, transmission, and traction control warning lights were illuminated. The contact pulled over and was able to restart the vehicle after several a
... ttempts. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the engine failure was related to NHTSA Campaign Number: 17V741000 (Electrical System) and referred the contact to the dealer. The vehicle was not repaired. Additionally, the contact stated that the cruise control had failed, and the light was constantly showing that the cruise control was engaged; however, the contact stated that the cruise control was not activated. The contact researched online and related the failure to NHTSA Campaign Number: 18E053000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.Read more
Incident date: Apr 6, 2023
The contact owns a 2014 Chrysler 300. The contact stated while driving 25 MPH, the vehicle made a sudden stop with the traction control warning light and the electrical system warning light was illuminated. The contact turned off the vehicle and attempted to restart the vehicle; however, the vehicle
... would not restart. The vehicle was towed to an independent mechanic and the mechanic replaced the electronic throttle control system and the electronic sensor; however, the failure recurred. The vehicle was taken back to the mechanic several times because the failure reoccurred several times. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 125,000.Read more
Incident date: Apr 6, 2023
The contact owns a 2014 Chrysler 300. The contact stated while driving 25 MPH, the vehicle made a sudden stop with the traction control warning light and the electrical system warning light was illuminated. The contact turned off the vehicle and attempted to restart the vehicle; however, the vehicle
... would not restart. The vehicle was towed to an independent mechanic and the mechanic replaced the electronic throttle control system and the electronic sensor; however, the failure recurred. The vehicle was taken back to the mechanic several times because the failure reoccurred several times. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 125,000.Read more
Incident date: Feb 28, 2023
I have a 2014 Chrysler 300 S the Oil Filter Housing Is Leaking on and around wiring that could cause the warm or hot oil to leak on wires and cause an electrical engine fire the Manufacturer was contacted and they stated that my Vin Number was not included with the recall that was already issued and
... because my Vin was not included Manufacturer refused to repair the issueRead more
Incident date: Feb 28, 2023
I have a 2014 Chrysler 300 S the Oil Filter Housing Is Leaking on and around wiring that could cause the warm or hot oil to leak on wires and cause an electrical engine fire the Manufacturer was contacted and they stated that my Vin Number was not included with the recall that was already issued and
... because my Vin was not included Manufacturer refused to repair the issueRead more
Incident date: Mar 17, 2023
The contact owns a 2014 Chrysler 300. The contact stated that while driving at an undisclosed speed, the service shifter warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 16V240000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mech
... anic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 184,000.Read more
Incident date: Mar 6, 2023
The front passenger door panel has separated at the top leaving an open gap between the window and the door. It appears that the rubber molding was not manufactured properly and as heat from the sun warms up the molding, it deforms, pulls up and separates. The problem has continued to worsen over ti
... me and is approaching the door locking mechanism. It is also now possible for water to get to the inside of the door. This is a NON-MOVING PART that was defective at the time of manufacture, but took time to malfunction.Read more
Incident date: Mar 6, 2023
The front passenger door panel has separated at the top leaving an open gap between the window and the door. It appears that the rubber molding was not manufactured properly and as heat from the sun warms up the molding, it deforms, pulls up and separates. The problem has continued to worsen over ti
... me and is approaching the door locking mechanism. It is also now possible for water to get to the inside of the door. This is a NON-MOVING PART that was defective at the time of manufacture, but took time to malfunction.Read more
Incident date: Mar 6, 2023
The front passenger door panel has separated at the top leaving an open gap between the window and the door. It appears that the rubber molding was not manufactured properly and as heat from the sun warms up the molding, it deforms, pulls up and separates. The problem has continued to worsen over ti
... me and is approaching the door locking mechanism. It is also now possible for water to get to the inside of the door. This is a NON-MOVING PART that was defective at the time of manufacture, but took time to malfunction.Read more
Incident date: Feb 12, 2023
My car randomly switches gears by its self . I will put it into drive start driving and it will randomly jerk its self into park and my shifter is electric I believe . This is very unsafe while I’m driving with my family for my car to be switching gears on its own
Incident date: Nov 11, 2020
My car has been at the first dealership (Brewbaker Dodge, Montgomery, Ala.) on November 11, 2020. I got the car back March of 2021. The problem of misfires on cylinder 1 side, hesitation when proceeding from a red light, and stalling out. The problem continued so; I took it to another dealership (St
... iver Dodge, Prattville, Ala.) in August 2021. I was given the car back in February 2022 stating to me that the problem may correct itself after being driven until after my birthday (March 2022). So, to this date my car is still at the Dealership and Chrysler Star Team has no clue what is wrong with this car. I'm still paying a car note, insurance, and renewing the license plate for this car every year and moth. Chrysler knows that there is an issue with the 3.6L Pentastar engine. No one wants to help me in this situation, but all parties involved wants my money but no real solution(s). I need someone that's going to advocate for me on my behalf. I just want Chrysler at this point to just put a new engine in the dang car and cover the charges at their expense for their defective engine. Chrysler seriously knows what's going. As long as my car has been at this Dealership For over a year, how could the engineers who designed this engine not know what's wrong with? This car has very low miles to be 8yrs old with major issue. And FCA doesn't want to admit to this engine (3.6L Pentastar) being a defective engine. Look at the class action lawsuits pertaining to this. Please Sir / Ma'am help me make sense of this. Thank you.Read more
Incident date: Nov 11, 2020
My car has been at the first dealership (Brewbaker Dodge, Montgomery, Ala.) on November 11, 2020. I got the car back March of 2021. The problem of misfires on cylinder 1 side, hesitation when proceeding from a red light, and stalling out. The problem continued so; I took it to another dealership (St
... iver Dodge, Prattville, Ala.) in August 2021. I was given the car back in February 2022 stating to me that the problem may correct itself after being driven until after my birthday (March 2022). So, to this date my car is still at the Dealership and Chrysler Star Team has no clue what is wrong with this car. I'm still paying a car note, insurance, and renewing the license plate for this car every year and moth. Chrysler knows that there is an issue with the 3.6L Pentastar engine. No one wants to help me in this situation, but all parties involved wants my money but no real solution(s). I need someone that's going to advocate for me on my behalf. I just want Chrysler at this point to just put a new engine in the dang car and cover the charges at their expense for their defective engine. Chrysler seriously knows what's going. As long as my car has been at this Dealership For over a year, how could the engineers who designed this engine not know what's wrong with? This car has very low miles to be 8yrs old with major issue. And FCA doesn't want to admit to this engine (3.6L Pentastar) being a defective engine. Look at the class action lawsuits pertaining to this. Please Sir / Ma'am help me make sense of this. Thank you.Read more
Incident date: Nov 11, 2020
My car has been at the first dealership (Brewbaker Dodge, Montgomery, Ala.) on November 11, 2020. I got the car back March of 2021. The problem of misfires on cylinder 1 side, hesitation when proceeding from a red light, and stalling out. The problem continued so; I took it to another dealership (St
... iver Dodge, Prattville, Ala.) in August 2021. I was given the car back in February 2022 stating to me that the problem may correct itself after being driven until after my birthday (March 2022). So, to this date my car is still at the Dealership and Chrysler Star Team has no clue what is wrong with this car. I'm still paying a car note, insurance, and renewing the license plate for this car every year and moth. Chrysler knows that there is an issue with the 3.6L Pentastar engine. No one wants to help me in this situation, but all parties involved wants my money but no real solution(s). I need someone that's going to advocate for me on my behalf. I just want Chrysler at this point to just put a new engine in the dang car and cover the charges at their expense for their defective engine. Chrysler seriously knows what's going. As long as my car has been at this Dealership For over a year, how could the engineers who designed this engine not know what's wrong with? This car has very low miles to be 8yrs old with major issue. And FCA doesn't want to admit to this engine (3.6L Pentastar) being a defective engine. Look at the class action lawsuits pertaining to this. Please Sir / Ma'am help me make sense of this. Thank you.Read more
Incident date: Nov 3, 2022
The contact owns a 2014 Chrysler 300. The contact stated he noticed that oil was leaking underneath the vehicle. The vehicle was taken to the dealer and the contact was informed that the oil filter housing was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was cont
... acted and stated that the VIN was not included in a recall and a case was filed. The failure mileage was 132,197.Read more
Incident date: Jul 30, 2022
The contact owns a 2014 Chrysler 300. The contact referenced NHTSA Campaign Number 16V240000 (Power Train). The contact stated while driving at approximately 45 MPH, the vehicle hesitated and entered into Limp Mode. Additionally, the contact stated that when he depressed the brake pedal to stop at a
... stop light, he noticed a dark cloud of smoke coming from the hood of the vehicle. An unknown warning light was illuminated. The vehicle was diagnosed by an independent mechanic and determined that the gear shifter needed to be replaced. The dealer was notified of the failure and informed the contact that recalls on the vehicle were previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.Read more
Incident date: Jul 13, 2022
The car will consistently slip from park to reverse when you try to exit the car. You have to push the shifter into park twice for it to remain in park. Very dangerous, as it WILL be in reverse if you are not careful exiting the car.
Incident date: Jun 7, 2022
Tried to out my car in park but it went to neutral instead.. .happened multiple times.
Incident date: Mar 15, 2022
The contact owns a 2014 Chrysler 300. The contact stated that while the vehicle was at the dealer for an oil change, the dealer informed the contact that the catalytic converter needed to be replaced. Additionally, the vehicle made loud sounds while being driven. The vehicle was not repaired. The ma
... nufacturer was not made aware of the failure. The failure mileage was approximately 100,000.Read more
Incident date: Mar 4, 2022
The contact owns a 2014 Chrysler 300. The contact stated that the ABS, Traction Control and brake sensor warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed; however, the contact was informed that parts to repair the vehicle was on back order until 2023. The vehi
... cle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 117,000.Read more
Incident date: Mar 4, 2022
The contact owns a 2014 Chrysler 300. The contact stated that the ABS, Traction Control and brake sensor warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed; however, the contact was informed that parts to repair the vehicle was on back order until 2023. The vehi
... cle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 117,000.Read more
Incident date: Feb 17, 2022
On or about February 17, 2022, the referenced 300C was taken to Elk Grove Chrysler due to a malfunction with the electronic shift. The car jumped into Park while in motion which was a Safety risk to others as well as myself. After consulting with service team, I was informed that the car had to un
... dergo a diagnostic. A day later I was informed that there was a fault with the electronic shift which required repaired; however, parts were not in stock at this location. I was informed parts had to be ordered and would take approximately 2-3 weeks due to logistical issues. On Monday, February 28, 2022, technician reported that a part was received for the upper mechanism; however, it was determined that the lower mechanism needed repair. With this being said, these are the concerns I would like to address due to disagreement with the process. 1. This electronic shift was previously repaired in May 2014, due to recall. This issue could have resulted in a major safety issue. 2. Why is a Consumer paying for a "Repair to a Repair?" 3. As a Consumer with a low mileage vehicle under 59,000, why must I be responsible to pay Chrysler for a repair that is a "Safety Issue" and a factory recall issue. Obviously, this is a manufacture concern created by Chrysler. This was due to no fault of the consumer. In closing, as a Disabled widowed Senior Citizen having the car jump into parking during my travels affected my anxiety; causing a panic attack. This repair issue is affecting my health and livelihood. I have been without a vehicle and a means to take care of quality of life tasks. Thank you for your time and attention to my concern.Read more
Incident date: Aug 11, 2021
I have been having trouble with my cruise control lately. If I start my car remotely and then drive my cruise control won't turn on unless I hold down all 4 buttons on my steering wheel. When this happens I also end up having difficulties disengaging it and there will be a 1-2 mph difference from wh
... at the cruise speed is set as to what speed the vehicle is actually traveling. I noticed there was a safety recall in regards to this issue that was issued on 05/17/2018 but my Vin didn't register for that recall so I'm wondering if my car was missed or if there are more vehicles like mine having this same issue that wasn't taken care of in the last recall issued.Read more
Incident date: Dec 20, 2013
The contact owns a 2014 Chrysler 300. The contact stated while placing the vehicle in the park position, the contact noticed that the vehicle had shifted into neutral inadvertently on several occasions. The contact took the vehicle to a local dealer who diagnosed the vehicle and stated that the fail
... ure was related to NHTSA Campaign Number: 16V240000 (Power Train). The contact stated that the dealer had performed the recall repair however, the failure recurred several times after the repair. The contact took the vehicle back to the local dealer however, the dealer was unable to inspect the vehicle for several weeks due to appointments that were booked in advance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000.Read more
Incident date: May 24, 2021
From a red light, I proceeded through intersection once light turned green. My engine stalled & coasted to outside highway lane with no warning lights ot any other sign of a problem. I parked on the shoulder and the car did not re-start. Twenty minutes later, It re-started with no further problems.
Incident date: May 31, 2021
Normally when u turn on the car it says press the brake pedal to start engine in the message, but in my situation it says press clutch pedal to start engine but the problem is that my car is an automatic my car doesn't have clutch what can I do?
Incident date: May 18, 2021
The contact owns a 2014 CHRYSLER 300. The contact stated while driving at various speeds, the ABS and Brake warning lights, along with an unknown warning light illuminated. The contact had taken the vehicle to a dealer where he was informed that the ABS module needed to be replaced however, the part
... could not be repaired until March 2022. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.Read more
Incident date: Apr 6, 2021
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE LIGHTS STARTED FLICKERING. THE CONTACT STATED THAT THE ALTERNATOR FAILURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED BACK
... TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM) TWO YEARS PRIOR, AND RELATED THE FAILURE TO THE RECALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,900.Read more
Incident date: Apr 6, 2021
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE LIGHTS STARTED FLICKERING. THE CONTACT STATED THAT THE ALTERNATOR FAILURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED BACK
... TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM) TWO YEARS PRIOR, AND RELATED THE FAILURE TO THE RECALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,900.Read more
Incident date: Mar 25, 2021
CAR HAS APPROX. 42525 LIMES. COMING FROM TRIP, HEARD LOUD ENGINE NOISE. WENT TO DEALER, FOUND PIPE FROM CATALYTIC TO MUFFLER BURNT OFF. DISCOVERED A KINK IN EXHAUST PIPE THAT WAS THERE WHEN MANUFACTURED AND IT CAUSED STRESS ON THE BEND FROM THE MUFFLER TO THE CATALYTIC CONVERTER. HAD TO REPLACE ENTI
... RE SYSTEM FROM CATALYTIC BACK. NOT A CHEAP FIX BUT ONLY ONE THAT WAS AVAILABLE. DEALER DID A STAR CASE # 101881957. BUT TO DTE UNABLE TO GET ANY CONFIRMATION FROM CHRYSLER AS HAVING RECEIVED THIS.Read more
Incident date: Feb 15, 2021
IT WAS NOTICED THAT THE VEHICLE WAS SUDDENLY LEAKING OIL AS IN A QUART ON THE PAVEMENT WHERE I HAD PARKED. TOOK IT TO A SERVICE CENTER AND THE OIL FILTER HOUSING COOLER IS CRACKED. HE ADVISED TO NOT DRIVE IT AS THE OIL IS POURING DOWN THE TOP OF THE MOTOR AND COULD CAUSE A FIRE OR OTHER ELECTRICAL P
... ROBLEMS. UPON TRYING TO ORDER THE PART, IT WOULD SEEM THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE. THE MANAGER AT OUR SERVICE CENTER WAS TOLD IT WAS ON BACKORDER. 30,000 WAS THE NUMBER HE WAS TOLD OF THIS EXACT PART THAT OTHER PEOPLE WERE ALSO TRYING TO GET. THE VEHICLE SMELLED OF BURNING OIL AND WAS SMOKING WHEN IT WAS LAST DRIVEN. I AM ON WEEK 2 OF NOT HAVE A VEHICLE AND AM LOOKING AT THE VERY LEAST ANOTHER 5 WEEKS, BEFORE THE PART COULD POSSIBLE ARRIVE. IF THIS MANY PEOPLE ARE HAVING THE SAME PROBLEM WHY IS NOT A RECALL.Read more
Incident date: Jan 11, 2021
DRIVING ON GARDEN STATE PARKWAY, SUDDENLY A BANG FROM CAR, NO POWER TRANSMITTED TO WHEELS, HAD TO COAST OVER TO RIGHT SHOULDER, IN TRAFFIC, WARNING LIGHT CAME ON AFTER CAR STOPPED, NEVER BEFORE, "SERVICE AWD SYSTEM". CAR ONLY HAS 62,400 MILES, NO PRIOR WARNINGS. HAD TO BE TOWED OFF HIGHWAY,VEHICLE
... INOPERABLE PENDING REPAIR. I FOUND INFORMATION ONLINE ABOUT FAILURE OF BOLTS ON DRIVESHAFT OF AWD SYSTEM, AND A RECALL BY FCA USA OF 75,000 2014-2017 CHRYSLER 300'S AND DODGE CHARGERS IN FEBRUARY OF 2017. I CHECKED FOR RECALLS ON MY VEHICLE 0N 1/16/21, AND THERE ARE NO OPEN RECALLS.Read more
Incident date: Jan 11, 2021
DRIVING ON GARDEN STATE PARKWAY, SUDDENLY A BANG FROM CAR, NO POWER TRANSMITTED TO WHEELS, HAD TO COAST OVER TO RIGHT SHOULDER, IN TRAFFIC, WARNING LIGHT CAME ON AFTER CAR STOPPED, NEVER BEFORE, "SERVICE AWD SYSTEM". CAR ONLY HAS 62,400 MILES, NO PRIOR WARNINGS. HAD TO BE TOWED OFF HIGHWAY,VEHICLE
... INOPERABLE PENDING REPAIR. I FOUND INFORMATION ONLINE ABOUT FAILURE OF BOLTS ON DRIVESHAFT OF AWD SYSTEM, AND A RECALL BY FCA USA OF 75,000 2014-2017 CHRYSLER 300'S AND DODGE CHARGERS IN FEBRUARY OF 2017. I CHECKED FOR RECALLS ON MY VEHICLE 0N 1/16/21, AND THERE ARE NO OPEN RECALLS.Read more
Incident date: Dec 8, 2020
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, BACK AND CHEST INJURI
... ES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FLETCHER CHRYSLER SHERWOOD LOCATED AT 5922 WARDEN RD, SHERWOOD, AR 72120 WAS NOTIFIED OF THE INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.Read more
Crash
1 injured
Incident date: Nov 29, 2020
WHEN I PUT ON MY AC I GET HEAT AND IT GETS SO HOT THAT I HAVE TO CLOSE OFF THE VENT AND OPEN UP THE PASSAGE SIDE TO COOL THE INSIDE OF THE CAR AND I'VE HAD WORK DONE TO THIS THREE TIMES AND I WANT TO KNOW IF ITS ON THE RECALL LIST AND NO ONE TOLD ME SO I NEED HELP WITH THIS PLEASE
Showing 50 of 320 complaints.