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NHTSA Campaign 16V240000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Issued by Chrysler (FCA US LLC) · Reported Apr 25, 2016 · 811,290 vehicles affected

What's wrong

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence

Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy

Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

Vehicles affected by this recall

Make Model Year Units
CHRYSLER 300 2012 811,290
CHRYSLER 300 2013 811,290
CHRYSLER 300 2014 811,290
DODGE CHARGER 2012 811,290
DODGE CHARGER 2013 811,290
DODGE CHARGER 2014 811,290
JEEP GRAND CHEROKEE 2014 811,290
JEEP GRAND CHEROKEE 2015 811,290

Source: NHTSA Campaign 16V240000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.