2014 CHRYSLER 200

1 recalls, 312 complaints - 278 TSBs

AIR BAGS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pret... Read more

Consequence

If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy

Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number... Read more

1,435,625 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

312 total complaints 25 crashes 4 fires 32 injuries 3 deaths

Top Reported Components

Component	Complaints
AIR BAGS	67
ENGINE	37
SEAT BELTS	35
ELECTRICAL SYSTEM	29
UNKNOWN OR OTHER	26
SERVICE BRAKES	19
POWER TRAIN	13
STEERING	10
SEATS	9
ELECTRONIC STABILITY CONTROL (ESC)	8

Incident date: Jan 11, 2026

Nissan Leaf experienced large state of charge fluctuations while driving. State of charge was jumping up and down rapidly. Vehicle was taken in to Alpine Nissan in Federal Height, Colorado. Car was diagnosed with a cell imbalance across multiple cells which coincides with recall number R24B2 (NTHSA ... Read more

Incident date: Oct 5, 2022

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the pa... Read more

Incident date: Oct 5, 2022

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving on the highway at 45 MPH, the vehicle experienced a complete loss of automotive power, and no warning lights were illuminated. The contact immediately proceeded to pull over, and the vehicle was towed to a local ... Read more

Incident date: Mar 4, 2025

Touchscreen has the "ghost screen" problem. It has gotten progressively worse over the last year. The Mazda dealership did a firmware update about 2 years ago and that didn't help. Now the screen thinks it's being pressed constantly in the same spot so it just beeps over and over again. If I'm not o... Read more

Incident date: Mar 4, 2025

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was notified several times about the recall and con... Read more

Incident date: Mar 4, 2025

The rear light bar was replace a year or so ago by a recall from Ford due to manufacturing defect that cause water to be trapped within the light bar and LEDs will short out. A few months back, the water has returned within the light bar and causing the LED's to short out just like before. Since the... Read more

Incident date: Nov 13, 2024

I am told my torque converter clutch is slipping, and I am recommended to replace my torque converter and pump despite the vehicle having only 64,000 miles driven. Transmission parts are failing despite having a relatively young car. The vehicle was inspected at a Ford dealership and a diagnostic w... Read more

Incident date: Nov 13, 2024

Unknown but many Honda Odyssey owners are reporting the same issue which most likely caused by defective multipurpose camera at the front windshield. This create alerts and deactivates safety features: adaptive cruise control, emergency braking, Lane keep assist, collision mitigation, auto-high beam... Read more

Incident date: Nov 13, 2024

While driving the temperature gauge will drop down to 0 degrees and the radiator fan will run until battery is disconnected

Incident date: Aug 14, 2024

Approximately three weeks ago, a message on my dashboard said to pull over immediately. Your car is overheating. I pulled over to a nearby auto shop, which indicated that I was just low on coolant. They topped off the coolant, and everything appeared fine. Two weeks later, I got the same messag... Read more

Incident date: Aug 14, 2024

Incident date: May 25, 2024

The vehicle is a hybrid police interceptor utility. The unit was moving running radar and activated its emergency equipment, made a u-turn on a highway cross over, when accelerating in pursuit of a vehicle its engine stalled out and shut off. The vehicle stated to shift to neutral and restart when s... Read more

Incident date: May 25, 2024

I got into a bad accident 3 weeks ago. I flipped 4 times and not one air bag deployed. I suffer some injuries.

Crash 1 injured

Incident date: May 25, 2024

Incident date: Apr 8, 2021

The problem first started out 4 days after I bought it from Graff Jeep in Rockford, MI at 150,000 miles. The engine light came on. I took back to the dealership and they told me it was the turbo and it would cost me $3000 to replace, but they don’t repair Fords, so I would have to call a mechanic.... Read more

Incident date: Sep 22, 2023

The paint on the hood and roof have been peeling and metal is now exposed. There appears to be a primer or paint defect. This occurred 4 years into owning the vehicle. Kia connect and dealership refuse to do anything since they said paint warranty is only for 3 years or 36,000 miles. But this is neg... Read more

Incident date: Aug 1, 2023

The vehicle has had constant electrical issues. The car freaks out at sporadic times. This can include power cutting in and out while driving, suddenly being unable to put into gear, or unable to start the vehicle at all. Symptoms include tactometer and speedometer simultaneously going up all the... Read more

Incident date: Jul 23, 2023

My truck started having a strong fuel smell by drivers door. 7/11/23 I took to the GM dealer to address strong fuel smell. The dealer at Patriot GMC said they would have to drop the tank and do smoke test to locate leak. They reported no leaks found that it looked like possible fuel on top of tank f... Read more

Incident date: May 13, 2023

Vehicle has trouble turning off once in park. Vehicle doesn't acknowledge the shift change in order to allow the vehicle to shut off the engine.

Incident date: May 13, 2023

Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say “power steering fault” and then the message will go away. I am genuinely scared to drive ... Read more

Incident date: Apr 4, 2023

The contact owns a 1986 Toyota 4Runner. The contact stated that the driver’s and passenger’s side seat belts failed to unlock as needed. The contact and his passenger was unable to unlatch or release the seat belt. There were no warning lights illuminated. The local dealer was not contacted. The... Read more

Incident date: Apr 4, 2023

System - 5 months after I purchased my vehicle, my 12 inch screen went black. Safety - Because the screen is black, I cannot use the back-up camera. I cannot see behind the truck. This is a major safety issue for me. Dealer - I have taken my vehicle to Fitzgerald Auto Mall in Lexington Park, Ma... Read more

Incident date: Mar 19, 2023

The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an ... Read more

Incident date: Mar 19, 2023

The front brakes on my Fat Bob do not work due to the ABS module failing. The brake lever is near impossible to squeeze and does not provide any stopping power.

Incident date: Mar 19, 2023

Incident date: Sep 9, 2022

There is no known dealership near my location for the recall to be fixed.

Incident date: Sep 9, 2022

The windshield cracked for no reason starting behind the rear view mirror.

Incident date: Feb 15, 2023

Caulk and paint is being used to hide bad welds and holes in welds. Suspension parts were not welded on completely and there are cracks everywhere and tires keep wearing out prematurely. Factory welds are not certified welds, there are holes in the beads and the beads are not adhering to the structu... Read more

Incident date: Sep 13, 2022

The passenger headrest deployed without being in a crash. The car was parked. This could have caused injury if my passenger had her head rested. It also could have caused an accident if this happened while driving as it sounded like a gun shot or loud crash. No warnings went off.

Incident date: Jul 21, 2022

Passengers headrest exploded spontaneously. I noticed this morning leaving my house heading to work as I was driving down my street a rattling noise and looked over to see the head rest had ejected! Thankfully I didn't have any passenger's in my car! I have no warning lamps other than low tire notif... Read more

Incident date: Jul 19, 2022

The vehicle stalled out while driving on the interstate. No warnings and no engine lights came on. We were slowing down to a stop because of construction. The car is available if inspection is requested. I had the fuel system serviced with fuel pump replaced. It is unknown if the mechanic was able ... Read more

Incident date: Nov 22, 2019

My wife and daughters almost died in a car accident due to the apparent failure of this vehicle. We were driving on an HWY at night and the car just died out of nowhere. Dash started to flash and just died. We initially thought that it was the mechanic that had just fixed the car but after an invest... Read more

Crash 3 injured

Incident date: Nov 22, 2019

Crash 3 injured

Incident date: Nov 22, 2019

Crash 3 injured

Incident date: May 6, 2022

Vehicle was at detail shop - parked. Employee moved seat to access back and drivers side head rest deployed. There was no collision. Unable to reset, as part is broken. Appears to be a major safety concern which could lead to an accident. I will be attempting to address this issue quickly as it rep... Read more

Incident date: May 6, 2022

Incident date: Sep 7, 2021

The contact owns a 2014 Chrysler 200. The contact stated that while driving at an undisclosed speed, he noticed that the front passenger’s side headrest had deployed without incident. The dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failu... Read more

Incident date: Jul 14, 2021

The contact owns a 2014 Chrysler 200. The contact stated while driving approximately 40 mph, the vehicle stalled without warning. The contact was able to pull over and the vehicle was restarted but the vehicle stalled again without warning. The contact stated no warning light was illuminated. The ve... Read more

Incident date: May 14, 2021

LEAKING OIL FROM OIL ADAPTER HOUSING. HOMETOWN CHRYSLER TOLD ME THAT OVER 72,000 OF THESE HAVE BEEN REPLACED. I WAS TOLD THAT THE CAR COULD CATCH ON FIRE, SO I LEFT IT A DEALER TO WAIT 2 WEEKS FOR THE PART. WHY HASN'T THIS BECOME A RECALL?

Incident date: Jan 1, 2021

TL* THE CONTACT'S DAUGHTER OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, THE SEAT BELT WOULD INADVERTENTLY UNLOCK. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED IT AS SEAT BELT RECEPTACLE FAILURE. THE VEHICLE WAS... Read more

Incident date: Dec 1, 2019

I RECEIVED RECALL ALERT FOR CODE V51 (RE-PROGRAM POWERTRAIN CONTROL MODULE) OVER A YEAR AGO (DEC 2019) AND THE DEALERSHIP HAS BEEN GIVING THE RUN AROUND. I'VE CALLED NUMEROUS TIMES TO INQUIRE ABOUT GETTING IT FIXED AND EVERY TIME I'M TOLD THE MANAGER WILL START MAKING CALLS TO OWNERS FOR THE RECALL ... Read more

Incident date: Jan 25, 2021

AS I WAS DRIVING DOWN THE BUSY HIGHWAY MY CAR SHUT DOWN COMPLETELY. STEERING WHEEL LOCKED, CAR TURNED OFF AND BRAKES LOCKED. THIS IS VERY DANGEROUS. I COULD OF GOTTEN IN A HORRIBLE CAR ACCIDENT. WHEN MECHANIC CHECKED IT OUT HE SAID THERE WAS NOTHING WRONG WITH IT AND THAT THERE WAS A RECALL ON T... Read more

Incident date: Jan 25, 2021

Incident date: Dec 19, 2020

MY CAR SHUTS DOWN WITHOUT ANY WARNING. THE HORN BLOWS RANDOMLY AND IT IS HARD TO STOP IT. IT IS HARD TO STEER WHEN THE CART SHUTS DOWN.

Incident date: Oct 1, 2020

PASSENGER HEAD REST DEPLOYED WITHOUT A CAR ACCIDENT. IT WAS PARKED IN DRIVEWAY, WHILE THE CAR WAS OFF.

Incident date: Nov 3, 2020

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE RPM FELL TO ZERO AND LOST ALL POWER FUNCTIONALITY INCLUDING THE STEERING AND BRAKE. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD, SHI... Read more

Incident date: Nov 3, 2020

Incident date: Oct 14, 2020

VIBRATING/SHAKING WHILE AT STOP/REST SHUTS OFF STARTS BACK UP NO WARNING LIGHTS NO SPEED ABOVE 30MPH NOISE I CAN HEAR INSIDE VEHICLE AS WELL AS ACCELERATION MAKES RATTLE NOISE

Showing 50 of 312 complaints.

NHTSA Safety Ratings, 2014 CHRYSLER 200

2014 Chrysler 200 C FWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2014 CHRYSLER 200

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.4L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	21.0	29.0	24.0	Regular	$2,600
2.4L 4-cyl, Automatic 6-spd (Front-Wheel Drive)	20.0	30.0	23.0	Regular	$2,700
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	19.0	28.0	22.0	Gasoline or E85	$2,850

CO2 Emissions: 371.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2014 CHRYSLER 200

278 manufacturer communications from 144 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	35
110000 ELECTRICAL SYSTEM	29
060000 ENGINE AND ENGINE COOLING	24
160000 STRUCTURE	21
100000 POWER TRAIN	18
060000 ENGINE (PWS)	12
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	11
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	10

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

350000 EQUIPMENT

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

280000 BACK OVER PREVENTION

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

100000 POWER TRAIN

Emissions recal U67 Catalytic Converter Efficiency

160000 STRUCTURE

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

980000 UNKNOWN OR OTHER

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

220000 SEATS

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Panasonic 8.4" CTP/FCTP Radio, Update Failure

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

092300 FUEL SYSTEM, OTHER:FUEL FILTER

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

350000 EQUIPMENT

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

010000 STEERING

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B)

220000 SEATS

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

220000 SEATS

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

350000 EQUIPMENT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

060000 ENGINE (PWS)

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

108000 POWER TRAIN:TRANSMISSION CASE/HOUSING

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

073300 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD

THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.

060000 ENGINE (PWS)

THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.

160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

110000 ELECTRICAL SYSTEM

070000 FUEL SYSTEM, GASOLINE

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

010000 STEERING

Hands On Steering Wheel Message In EVIC

353000 EQUIPMENT:ELECTRICAL

Speed Control Operates Intermittently

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Speed Control Operates Intermittently

180000 VEHICLE SPEED CONTROL

Speed Control Operates Intermittently

180000 VEHICLE SPEED CONTROL

Speed Control Operates Intermittently

Showing 100 of 278 bulletins.

NHTSA Safety Investigations, CHRYSLER 200

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2011

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Dur... ango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

RQ, Closed , Model Year: 2015

Software security vulnerability

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman Internation... al.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that miRead more

PE, Closed , Model Year: 2011

Engine stall

During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (P... CM) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.Chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the PCM on all affected vehicles. The bulletin was sent to dealers on September 28, 2012 and the owner letter mailing began on October 5, 2012.See the investigative file for copies of Chrysler's bulletin and owner letter.The Office of Defects Investigation (ODI) analyzed complaints related to engine stall that were provided by Chrysler or submitted to ODI from consumers.The predominant failure mode identified involved stalling when stopped or travelling at low speeds.The complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by Chrysler.Two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.In the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.In the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.The police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.Although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.The condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.The condition represents a low risk to motor vehicle safety and is adequately addressed by Chrysler's service campaign. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691.Read more

CHRYSLER 200 - All Years Overview

Complete safety history for the CHRYSLER 200 across all model years (2011, 2017).

24 Total Recalls

6,946 Total Complaints

3 Investigations

361 Reported Crashes

75 Reported Fires

3 Reported Deaths

CHRYSLER 200 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2018	0	1	View
2017	1	77	View
2016	2	589	View
2015	8	3,411	View
2014 (current)	1	312
2013	5	1,004	View
2012	4	1,011	View
2011	3	518	View
2010	0	23	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
NEW YORKER	44	1,035	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 CHRYSLER 200

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 CHRYSLER 200

Safety Technology

EPA Fuel Economy, 2014 CHRYSLER 200

Technical Service Bulletins, 2014 CHRYSLER 200

Most Affected Components

NHTSA Safety Investigations, CHRYSLER 200

CHRYSLER 200 - All Years Overview

CHRYSLER 200 - Year by Year

Other CHRYSLER Models