2010 CHEVROLET EXPRESS

5 recalls — 23 complaints

18V267000 Apr 26, 2018
EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
6,154 vehicles affected
14V117000 Mar 17, 2014
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Remedy: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
303,013 vehicles affected
12V169000 Apr 17, 2012
EQUIPMENT ADAPTIVE/MOBILITY
MAIN MOBILITY IS RECALLING CERTAIN CONVERSION VANS BUILT ON MODEL YEAR 2008-2010 CHEVROLET EXPRESS, 2009 GMC SAVANA, AND 2010 FORD TRANSIT CONNECT CHASSIS, AND FITTED WITH CERTAIN BRAUN WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE WHEELCHAIR LIFT’S OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Remedy: MAIN MOBILITY IS WORKING WITH BRAUN TO NOTIFY OWNERS, AND BRAUN DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. MAIN MOBILITY HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT MAIN MOBILITY AT 1-716-759-6811.
34 vehicles affected
10V138000 Apr 6, 2010
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2010 CHEVROLET EXPRESS AND GMC SAVANA VANS 2500, 3500 AND 4500 SERIES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE GENERATOR MAY DEVELOP A LOW RESISTANCE SHORT WITHIN THE VOLTAGE REGULATOR.
Remedy: DEALERS WILL INSPECT AND REPLACE ANY SUSPECT GENERATORS IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
4,485 vehicles affected
10V096000 Mar 12, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES WERE BUILT WITH HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) CONTROL KNOBS THAT MAY FRACTURE AND SPIN ON THE CONTROL SHAFT. THE DRIVER MAY NO LONGER BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
Remedy: DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
9,137 vehicles affected
AIR BAGS Aug 24, 2021
My 2010 Chevrolet Express 1500 AWD Passenger Van was recently in the dealer's shop for work on various sensors and other problems. When the codes were downloaded from the computer, one indicated a faulty passenger side air bag module. At no time had any of the dashboard warning lights indicated a problem with the air bag system, so I had driven an unknown amount of miles without any indication it was malfunctioning, even though the vehicle's computer had an indication of a problem. I have also had repeated intermittent indications of problems with the ABS and Stabilitrack systems, but their cause has never been identified.
AIR BAGS Aug 6, 2018
THE SIDE AIRBAGS DEPLOYED WHILE DRIVING DOWN THE ROAD AT ABOUT 10 MPH. WE HAD JUST TURNED OUT OF OUR DRIVEWAY AND HEADING TO A STOP SIGN AT THE HIGHWAY. LUCKILY IT HAPPENED BEFORE GETTING ON THE HIGHWAY. NOTHING HIT THE VAN AND NO PRIOR DAMAGE. MY WIFE WAS DRIVING AND SHE HAS BRUISING ON HER ARM AND WE BOTH HAVE RINGING AND SORE EARS. SOUNDED LIKE A BOMB WENT OFF INSIDE THE VAN. WE WERE KIND OF DISORIENTED AND FEEL LIKE WE MAY HAVE BLACKED OUT FOR A BIT AFTER IT HAPPENED. WE HAVE NOT SEEKED MEDICAL YET BUT MIGHT IN THE NEXT COUPLE DAYS IF SOME OF THE ISSUES DON'T GET BETTER.
2 injured
EXTERIOR LIGHTING Nov 15, 2017
LAST MONTH THE RIGHT SIDE REAR BRAKE LITE AND BLINKER DID NOT WORK AND THIS MONTH THE DRIVERS SIDE TAIL LITE DOESN"T WORK . THEY REPLACED THE MAIN COMPUTER BCM LAST MONTH ,WAITING TO SEE WHAT THEY DO THIS TIME. BOTH TIMES I WAS ON THE HWY DRIVING
ELECTRICAL SYSTEM Nov 15, 2017
LAST MONTH THE RIGHT SIDE REAR BRAKE LITE AND BLINKER DID NOT WORK AND THIS MONTH THE DRIVERS SIDE TAIL LITE DOESN"T WORK . THEY REPLACED THE MAIN COMPUTER BCM LAST MONTH ,WAITING TO SEE WHAT THEY DO THIS TIME. BOTH TIMES I WAS ON THE HWY DRIVING
POWER TRAIN Apr 21, 2017
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH AND ATTEMPTING THE GO DOWN A HILL OR A LIGHT SLOPE, THE VEHICLE REVVED AND SHOOK VIOLENTLY. THE CONTACT SOFTLY APPLIED THE BRAKE PEDAL AND SLOWED DOWN TO STEADY THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE FAILURE WAS AN UNKNOWN ISSUE. THE CONTACT STATED THAT THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE RECURRED SEVERAL TIMES AND WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
STRUCTURE:BODY Sep 29, 2015
THE FRAME OF THIS VEHICLE BEHIND THE RIGHT REAR WHEEL WHERE THE BOLT GOES THROUGH TO SECURE THE AMBULANCE BODY TO THE FRAME HAS CRACKED. THIS HAS HAPPENED TWICE ON THIS SAME VEHICLE. IT WAS REPAIRED ONCE AT A CHEVROLET DEALERSHIP.
POWER TRAIN May 15, 2015
GOING UP STEEP HILLS THE TRUCKS SHUDDERS VERY BADLY. THIS HAPPENS ONLY AT LOW SPEED AND IN 2ND AND OR 3 RD GEAR. THIS IS VERY DANGEROUS AND COULD CAUSE A ACCIDENT. THIS HAPPENED AFTER GM ISSUED A RECALL LETTER TO HAVE THE TRANSMISSION REPROGRAMED. IT WORKED FINE BEFORE. NO GM WILL NOT ALLOW THE DEALER TO PUT THE ORIGINAL PROGRAMING BACK AND TRANSMISSION IS SHUDDERING REALLY BAD GOING UP HILLS. TOLD TO MANUALLY SIFT TRANSMISSION GOING UP HILLS. WHICH IS STUPID BECAUSE IT IS A AUTOMATIC TRANSMISSION. VERY UNHAPPY ABOUT THIS. THERE WAS NOTHING WRONG WITH THIS VEHICLE UNTIL GM ISSUED A SERVICE LETTER. THIS WILL CAUSE A ACCIDENT . BECAUSE THE TRUCK SHAKES SO BADLY. GM TOLD ME THEY WILL NOT FIX IT OR DO ANYTHING FOR IT. SPENT 3 HOURS ON THE PHONE WITH GM AND THEY BASICALLY TOLD YOU ARE UP A CREEK WITHOUT A PADDLE AND GO LUCK. TRUCK STILL UNDER WARRANTY BUT GM WILL NOT FIX IT.
AIR BAGS Nov 17, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V117000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SUSPENSION Nov 7, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS VAN. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL SHOOK UNCONTROLLABLY AND BECAME VERY HARD TO MANEUVER. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE LOWER ISOLATION GROMMET ON THE FRONT SHOCK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
SEAT BELTS Jun 12, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE WHICH CAUSED THE VEHICLE TO FLIP OVER AND THEN LANDED ON ALL FOUR WHEELS. THERE WERE FIVE OCCUPANTS IN THE VEHICLE THAT SUFFERED FROM INJURIES TO THE BACK, INCLUDING LACERATIONS AND CONTUSIONS TO THE BODY. ONE OF THE PASSENGER WAS EJECTED FROM THE VEHICLE AND FRACTURED THEIR PELVIS AND FEMUR. THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE UNLATCHED INDEPENDENTLY HOWEVER, THE DRIVER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash 5 injured
ELECTRICAL SYSTEM Sep 10, 2013
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS CARGO VAN. THE CONTACT STATED THAT THE CONNECTORS AND CABLES NEAR THE FUEL TANK WERE FOUND TO BE BURNED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE MECHANIC STATED THAT THEY COULD NOT DETERMINE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Fire
ENGINE Nov 19, 2012
ON OCTOBER 23, 2012 AT 3:00 PM THE VAN PULLED TO THE RIGHT WHILE IN A LEFT TURN, STEERING FIRST TO THE RIGHT AND THEN TO THE LEFT WHEN BRAKES WERE APPLIED. VAN SPEED WAS ABOUT 25-30 MPH, DRIVER WAS ABLE TO CONTROL STEERING BUT ONLY WITH FORCE. LIGHT FOR STABILITY CONTROL CAME ON AS STEERING CONTROL WAS LOST AND WAS OFF WHEN VAN STOPPED. ENGINE RPM FOLLOWED GAS PEDAL LIFT, AND BRAKE APPLY. THE VAN WENT ONTO THE GRAVELLECD SHOULDER OF THE ROAD DURING THIS INCIDENT. *TR
ELECTRONIC STABILITY CONTROL (ESC) Nov 19, 2012
ON OCTOBER 23, 2012 AT 3:00 PM THE VAN PULLED TO THE RIGHT WHILE IN A LEFT TURN, STEERING FIRST TO THE RIGHT AND THEN TO THE LEFT WHEN BRAKES WERE APPLIED. VAN SPEED WAS ABOUT 25-30 MPH, DRIVER WAS ABLE TO CONTROL STEERING BUT ONLY WITH FORCE. LIGHT FOR STABILITY CONTROL CAME ON AS STEERING CONTROL WAS LOST AND WAS OFF WHEN VAN STOPPED. ENGINE RPM FOLLOWED GAS PEDAL LIFT, AND BRAKE APPLY. THE VAN WENT ONTO THE GRAVELLECD SHOULDER OF THE ROAD DURING THIS INCIDENT. *TR
SERVICE BRAKES Nov 19, 2012
ON OCTOBER 23, 2012 AT 3:00 PM THE VAN PULLED TO THE RIGHT WHILE IN A LEFT TURN, STEERING FIRST TO THE RIGHT AND THEN TO THE LEFT WHEN BRAKES WERE APPLIED. VAN SPEED WAS ABOUT 25-30 MPH, DRIVER WAS ABLE TO CONTROL STEERING BUT ONLY WITH FORCE. LIGHT FOR STABILITY CONTROL CAME ON AS STEERING CONTROL WAS LOST AND WAS OFF WHEN VAN STOPPED. ENGINE RPM FOLLOWED GAS PEDAL LIFT, AND BRAKE APPLY. THE VAN WENT ONTO THE GRAVELLECD SHOULDER OF THE ROAD DURING THIS INCIDENT. *TR
ENGINE Nov 19, 2012
AN OPERATOR REPORTED IN AUGUST OF 2012 THAT "THE ENGINE DIES AFTER DRIVING ABOUT 1 MILE, THEN RESTARTS." IN SEPTEMBER 2012 WE HAD ONE OPERATOR DOCUMENT HIS FINDING OVER A TWO WEEK PERIOD, HIS REPORTS INCLUDE: "9/14/12 LEFT BRAKE PULL, GOING STRAIGHT AT 50 MPH AFTER ABOUT 1 TO 2 MILES OF OPERATION." "9/10/12 FRONT BRAKES SEEMED TO COME ON, SPEED DROPPED ABOUT 15 MPH FROM 55 MPH, THIS WAS WITHIN THE FIRST 4-5 MILES TRAVELED." "9/12/12 VAN PULLED TO RIGHT, RIGHT BRAKE CAME ON WHILE GOING AROUND A LEFT HAND CORNER , SPEED DROPPED 10 - 15 MPH." 9/17/12 BRALES SEEMED TO COME ON AFTER 2 - 3 MILES." "9/20/2012 RIGHT BRAKE PULL WHILE LEAVING DRIVEWAY OF SERVICE CENTER, MAKING A RIGHT HAND TURN." ALL INCIDENTS OCCURRED IN THE MORNING WITHIN THE FIRST 5 MILES OF OPERATION, THE OPERATOR WAS THE ONLY PERSON IN THE VEHICLE AND NO DASH OR WARNING LIGHTS CAME ON. *TR
ELECTRONIC STABILITY CONTROL (ESC) Nov 19, 2012
AN OPERATOR REPORTED IN AUGUST OF 2012 THAT "THE ENGINE DIES AFTER DRIVING ABOUT 1 MILE, THEN RESTARTS." IN SEPTEMBER 2012 WE HAD ONE OPERATOR DOCUMENT HIS FINDING OVER A TWO WEEK PERIOD, HIS REPORTS INCLUDE: "9/14/12 LEFT BRAKE PULL, GOING STRAIGHT AT 50 MPH AFTER ABOUT 1 TO 2 MILES OF OPERATION." "9/10/12 FRONT BRAKES SEEMED TO COME ON, SPEED DROPPED ABOUT 15 MPH FROM 55 MPH, THIS WAS WITHIN THE FIRST 4-5 MILES TRAVELED." "9/12/12 VAN PULLED TO RIGHT, RIGHT BRAKE CAME ON WHILE GOING AROUND A LEFT HAND CORNER , SPEED DROPPED 10 - 15 MPH." 9/17/12 BRALES SEEMED TO COME ON AFTER 2 - 3 MILES." "9/20/2012 RIGHT BRAKE PULL WHILE LEAVING DRIVEWAY OF SERVICE CENTER, MAKING A RIGHT HAND TURN." ALL INCIDENTS OCCURRED IN THE MORNING WITHIN THE FIRST 5 MILES OF OPERATION, THE OPERATOR WAS THE ONLY PERSON IN THE VEHICLE AND NO DASH OR WARNING LIGHTS CAME ON. *TR
SERVICE BRAKES Nov 19, 2012
AN OPERATOR REPORTED IN AUGUST OF 2012 THAT "THE ENGINE DIES AFTER DRIVING ABOUT 1 MILE, THEN RESTARTS." IN SEPTEMBER 2012 WE HAD ONE OPERATOR DOCUMENT HIS FINDING OVER A TWO WEEK PERIOD, HIS REPORTS INCLUDE: "9/14/12 LEFT BRAKE PULL, GOING STRAIGHT AT 50 MPH AFTER ABOUT 1 TO 2 MILES OF OPERATION." "9/10/12 FRONT BRAKES SEEMED TO COME ON, SPEED DROPPED ABOUT 15 MPH FROM 55 MPH, THIS WAS WITHIN THE FIRST 4-5 MILES TRAVELED." "9/12/12 VAN PULLED TO RIGHT, RIGHT BRAKE CAME ON WHILE GOING AROUND A LEFT HAND CORNER , SPEED DROPPED 10 - 15 MPH." 9/17/12 BRALES SEEMED TO COME ON AFTER 2 - 3 MILES." "9/20/2012 RIGHT BRAKE PULL WHILE LEAVING DRIVEWAY OF SERVICE CENTER, MAKING A RIGHT HAND TURN." ALL INCIDENTS OCCURRED IN THE MORNING WITHIN THE FIRST 5 MILES OF OPERATION, THE OPERATOR WAS THE ONLY PERSON IN THE VEHICLE AND NO DASH OR WARNING LIGHTS CAME ON. *TR
ELECTRONIC STABILITY CONTROL (ESC) Nov 19, 2012
THIS VEHICLE HAS HAD MULTIPLE INCIDENTS OF CUTTING OUT AND STALLING CAUSING LOSS OF STEERING AND BRAKES, AND JUST BEFORE IT COMPLETELY SHUTS DOWN IT WILL POWER BACK UP. IN APRIL 2011 AN OPERATOR STATED "INTERMITTENTLY WHEN MAKING A LEFT HAND TURN AT APPROX. 10 - 15 MPH WITH ACCELERATION THE TRACTION LIGHT COMES ON AND VAN CUTS OUT FOR A FEW SECONDS LIKE SOMEONE SHUT OFF THE KEY, IT POWERS MOST OF THE WAY DOWN AND THEN WILL COME BACK ON ITS OWN." DURING THIS TIME THE STEERING AND BRAKES ARE COMPROMISED. IN NOVEMBER 2011 AN OPERATOR STATED "POWERS DOWN WHILE OPERATING, BRAKES LOCK UP AND POWER STEERING LOCKS UP, VAN PULLS TO THE RIGHT IN CORNERS, SEEMS TO BE ABS WITH NO BRAKES APPLIED IN CORNERS/" IN NOVEMBER 2012 IT WAS REPORTED FROM 3 DIFFERENT OPERATORS THAT THE VAN CUT OUT AND EACH OF THEM ALMOST LOST CONTROL OF THE VEHICLE. REPORTS INCLUDED GOING 40-45 MPH INTO A LEFT HAND CURVE, THE ENGINE SUDDENLY STARTED TO LOSE POWER AND THERE WAS A LOSS OF STEERING AND BRAKES, AND THE RIGHT HAND TIRE WENT INTO THE DITCH ON THE RIGHT. ANOTHER OPERATOR SAID THE ENGINE DIED AND THE VEHICLE ALMOST WENT INTO THE DITCH, THE VEHICLE WAS COLD AND THEY HAD JUST BEGUN THEIR TRIP. THE 3RD OPERATOR SAID THE WHEEL LOCKED UP AT 40 MPH WITHIN THE FIRST 1/2 MILE. MOST OF THESE INCIDENTS SEEM TO HAPPEN WITHIN THE FIRST 3 MILES OF OPERATION. *TR
SERVICE BRAKES Nov 19, 2012
THIS VEHICLE HAS HAD MULTIPLE INCIDENTS OF CUTTING OUT AND STALLING CAUSING LOSS OF STEERING AND BRAKES, AND JUST BEFORE IT COMPLETELY SHUTS DOWN IT WILL POWER BACK UP. IN APRIL 2011 AN OPERATOR STATED "INTERMITTENTLY WHEN MAKING A LEFT HAND TURN AT APPROX. 10 - 15 MPH WITH ACCELERATION THE TRACTION LIGHT COMES ON AND VAN CUTS OUT FOR A FEW SECONDS LIKE SOMEONE SHUT OFF THE KEY, IT POWERS MOST OF THE WAY DOWN AND THEN WILL COME BACK ON ITS OWN." DURING THIS TIME THE STEERING AND BRAKES ARE COMPROMISED. IN NOVEMBER 2011 AN OPERATOR STATED "POWERS DOWN WHILE OPERATING, BRAKES LOCK UP AND POWER STEERING LOCKS UP, VAN PULLS TO THE RIGHT IN CORNERS, SEEMS TO BE ABS WITH NO BRAKES APPLIED IN CORNERS/" IN NOVEMBER 2012 IT WAS REPORTED FROM 3 DIFFERENT OPERATORS THAT THE VAN CUT OUT AND EACH OF THEM ALMOST LOST CONTROL OF THE VEHICLE. REPORTS INCLUDED GOING 40-45 MPH INTO A LEFT HAND CURVE, THE ENGINE SUDDENLY STARTED TO LOSE POWER AND THERE WAS A LOSS OF STEERING AND BRAKES, AND THE RIGHT HAND TIRE WENT INTO THE DITCH ON THE RIGHT. ANOTHER OPERATOR SAID THE ENGINE DIED AND THE VEHICLE ALMOST WENT INTO THE DITCH, THE VEHICLE WAS COLD AND THEY HAD JUST BEGUN THEIR TRIP. THE 3RD OPERATOR SAID THE WHEEL LOCKED UP AT 40 MPH WITHIN THE FIRST 1/2 MILE. MOST OF THESE INCIDENTS SEEM TO HAPPEN WITHIN THE FIRST 3 MILES OF OPERATION. *TR
ENGINE Nov 19, 2012
THIS VEHICLE HAS HAD MULTIPLE INCIDENTS OF CUTTING OUT AND STALLING CAUSING LOSS OF STEERING AND BRAKES, AND JUST BEFORE IT COMPLETELY SHUTS DOWN IT WILL POWER BACK UP. IN APRIL 2011 AN OPERATOR STATED "INTERMITTENTLY WHEN MAKING A LEFT HAND TURN AT APPROX. 10 - 15 MPH WITH ACCELERATION THE TRACTION LIGHT COMES ON AND VAN CUTS OUT FOR A FEW SECONDS LIKE SOMEONE SHUT OFF THE KEY, IT POWERS MOST OF THE WAY DOWN AND THEN WILL COME BACK ON ITS OWN." DURING THIS TIME THE STEERING AND BRAKES ARE COMPROMISED. IN NOVEMBER 2011 AN OPERATOR STATED "POWERS DOWN WHILE OPERATING, BRAKES LOCK UP AND POWER STEERING LOCKS UP, VAN PULLS TO THE RIGHT IN CORNERS, SEEMS TO BE ABS WITH NO BRAKES APPLIED IN CORNERS/" IN NOVEMBER 2012 IT WAS REPORTED FROM 3 DIFFERENT OPERATORS THAT THE VAN CUT OUT AND EACH OF THEM ALMOST LOST CONTROL OF THE VEHICLE. REPORTS INCLUDED GOING 40-45 MPH INTO A LEFT HAND CURVE, THE ENGINE SUDDENLY STARTED TO LOSE POWER AND THERE WAS A LOSS OF STEERING AND BRAKES, AND THE RIGHT HAND TIRE WENT INTO THE DITCH ON THE RIGHT. ANOTHER OPERATOR SAID THE ENGINE DIED AND THE VEHICLE ALMOST WENT INTO THE DITCH, THE VEHICLE WAS COLD AND THEY HAD JUST BEGUN THEIR TRIP. THE 3RD OPERATOR SAID THE WHEEL LOCKED UP AT 40 MPH WITHIN THE FIRST 1/2 MILE. MOST OF THESE INCIDENTS SEEM TO HAPPEN WITHIN THE FIRST 3 MILES OF OPERATION. *TR
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Aug 14, 2012
I HAVE BEEN DEALING WITH GM HEAD OFFICE AND THEIR CALL CTR FOR OVER 1 + YEARS. I HAVE BEEN TELLING THEM THAT THERE IS HESITATION AT THE PEDAL AT ACCELERATION, CONSTANT NOISE FROM THE ENGINE - SOUNDS LIKE A MACHINE GUN. THEY ARE ALWAYS TELLING ME THAT THESE ARE "VEHICLE CHARACTERISTICS"!!!! I DON'T BELIEVE THEM! THEN THEY PUT ME ON A OIL CONSUMPTION AS I WAS ALMOST OUT OF OIL FOR A 3 YEAR OLD VEHICLE WITH ONLY 40,000KMS. THEY WERE MONITORING THIS EVERY 1,000 APPROX. I CAN SMELL GAS IN MY OIL, SO THEY SENT A SAMPLE OFF TO CAT, WHICH THEY TELL ME EVERYTHING WAS GOOD, BUT I HAVE NEVER SEEN A REPORT. THEN ALL OF A SUDDEN I RECEIVE A I RECEIVED A CALL REGARDING A "RECALIBRATING", SO I TAKE THE EQUINOX BACK INTO THE SHOP....THEY CALL ME BACK AND STATE THAT I HAD A LEAKING "HIGH PRESSURE FUEL PUMP", WHICH HAS MIXED GAS & OIL. I AM NOT STUPID AS GM THINKS - THIS IS NOT GOOD! WITH GAS MIXING WITH YOUR OIL IT CHANGES THE CONSISTENCY AND DOESN'T LUBRICATE THINGS LIKE IT SHOULD. CAN THIS TYPE OF THING CAUSE A "RUNAWAY"? I THINK ALL OF THESE SHOULD BE RECALLED - I HAVE BEEN READING ALOT OF PEOPLES WORDS ON-LINE AND MANY ARE HAVING THE SAME ISSUE - I REALLY DON'T THINK PEOPLE KNOW WHERE TO TURN. IN CLOSING, CAN YOU PLEASE ADVISE IF ANYONE ELSE HAS FILLED REPORTS ON THIS VEHICLE, IS THERE SOMETHING MORE THAT SHOULD BE DONE FOR ME AS I DON'T WANT TO HAVE A CATASTROPHIC FAILURE WITH MY FAMILY IN THE VEHICLE. SOMEONE HAS TO BE RESPONSIBLE HERE AND I THINK GM SHOULD BE MORE CONCERNED WITH THEIR CUSTOMERS & LIVES. THANK YOU. *TR
ENGINE Aug 14, 2012
I HAVE BEEN DEALING WITH GM HEAD OFFICE AND THEIR CALL CTR FOR OVER 1 + YEARS. I HAVE BEEN TELLING THEM THAT THERE IS HESITATION AT THE PEDAL AT ACCELERATION, CONSTANT NOISE FROM THE ENGINE - SOUNDS LIKE A MACHINE GUN. THEY ARE ALWAYS TELLING ME THAT THESE ARE "VEHICLE CHARACTERISTICS"!!!! I DON'T BELIEVE THEM! THEN THEY PUT ME ON A OIL CONSUMPTION AS I WAS ALMOST OUT OF OIL FOR A 3 YEAR OLD VEHICLE WITH ONLY 40,000KMS. THEY WERE MONITORING THIS EVERY 1,000 APPROX. I CAN SMELL GAS IN MY OIL, SO THEY SENT A SAMPLE OFF TO CAT, WHICH THEY TELL ME EVERYTHING WAS GOOD, BUT I HAVE NEVER SEEN A REPORT. THEN ALL OF A SUDDEN I RECEIVE A I RECEIVED A CALL REGARDING A "RECALIBRATING", SO I TAKE THE EQUINOX BACK INTO THE SHOP....THEY CALL ME BACK AND STATE THAT I HAD A LEAKING "HIGH PRESSURE FUEL PUMP", WHICH HAS MIXED GAS & OIL. I AM NOT STUPID AS GM THINKS - THIS IS NOT GOOD! WITH GAS MIXING WITH YOUR OIL IT CHANGES THE CONSISTENCY AND DOESN'T LUBRICATE THINGS LIKE IT SHOULD. CAN THIS TYPE OF THING CAUSE A "RUNAWAY"? I THINK ALL OF THESE SHOULD BE RECALLED - I HAVE BEEN READING ALOT OF PEOPLES WORDS ON-LINE AND MANY ARE HAVING THE SAME ISSUE - I REALLY DON'T THINK PEOPLE KNOW WHERE TO TURN. IN CLOSING, CAN YOU PLEASE ADVISE IF ANYONE ELSE HAS FILLED REPORTS ON THIS VEHICLE, IS THERE SOMETHING MORE THAT SHOULD BE DONE FOR ME AS I DON'T WANT TO HAVE A CATASTROPHIC FAILURE WITH MY FAMILY IN THE VEHICLE. SOMEONE HAS TO BE RESPONSIBLE HERE AND I THINK GM SHOULD BE MORE CONCERNED WITH THEIR CUSTOMERS & LIVES. THANK YOU. *TR
VEHICLE SPEED CONTROL Feb 14, 2012
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED WHILE DRIVING 15 MPH THE ABS AND STABILITRAC WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE RIGHT REAR WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 48,000.