2013 CHEVROLET EXPRESS

12 recalls — 31 complaints

18V267000 Apr 26, 2018
EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
6,154 vehicles affected
13V544000 Oct 30, 2015
EQUIPMENT:OTHER:LABELS
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.
Remedy: GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
1,808 vehicles affected
14V500000 Aug 13, 2014
FUEL SYSTEM, OTHER
General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
Remedy: GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.
3,345 vehicles affected
14V117000 Mar 17, 2014
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Remedy: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
303,013 vehicles affected
13V225000 May 15, 2013
FUEL SYSTEM, OTHER
General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the CNG tank that may corrode and form a short.
Remedy: GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is 13139. Impco's number for this recall is FA13GM001. Owner's may contact GM Fleet Action Center at 1-800-353-3867.
1,791 vehicles affected
13V147000 Apr 17, 2013
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Explorer Van Company, Inc. is recalling certain model year 2013 Explorer and Explorer Limited SE vehicles built on GMC Savana and Chevrolet Express chassis, manufactured August 1, 2012, through April 9, 2013. The wiring harness that powers the seat adjuster and the seat heating circuit may not be properly secured. As a result, the harness may become lodged in the seat riser mechanism.
Remedy: Explorer Van Company will notify owners, and dealers will secure the seat wiring harness. Any damaged seat wiring harnesses will be replaced. These services will be completed free of charge. The recall began on May 10, 2013. Customers may contact Explorer Van Company at 1-800-926-7878. Explorer's number for this campaign is 2013-1.
885 vehicles affected
13V147000 Apr 17, 2013
SEATS:FRONT ASSEMBLY:POWER ADJUST
Explorer Van Company, Inc. is recalling certain model year 2013 Explorer and Explorer Limited SE vehicles built on GMC Savana and Chevrolet Express chassis, manufactured August 1, 2012, through April 9, 2013. The wiring harness that powers the seat adjuster and the seat heating circuit may not be properly secured. As a result, the harness may become lodged in the seat riser mechanism.
Remedy: Explorer Van Company will notify owners, and dealers will secure the seat wiring harness. Any damaged seat wiring harnesses will be replaced. These services will be completed free of charge. The recall began on May 10, 2013. Customers may contact Explorer Van Company at 1-800-926-7878. Explorer's number for this campaign is 2013-1.
885 vehicles affected
13V147000 Apr 17, 2013
SEATS:FRONT ASSEMBLY:RECLINER
Explorer Van Company, Inc. is recalling certain model year 2013 Explorer and Explorer Limited SE vehicles built on GMC Savana and Chevrolet Express chassis, manufactured August 1, 2012, through April 9, 2013. The wiring harness that powers the seat adjuster and the seat heating circuit may not be properly secured. As a result, the harness may become lodged in the seat riser mechanism.
Remedy: Explorer Van Company will notify owners, and dealers will secure the seat wiring harness. Any damaged seat wiring harnesses will be replaced. These services will be completed free of charge. The recall began on May 10, 2013. Customers may contact Explorer Van Company at 1-800-926-7878. Explorer's number for this campaign is 2013-1.
885 vehicles affected
13V147000 Apr 17, 2013
ELECTRICAL SYSTEM:WIRING
Explorer Van Company, Inc. is recalling certain model year 2013 Explorer and Explorer Limited SE vehicles built on GMC Savana and Chevrolet Express chassis, manufactured August 1, 2012, through April 9, 2013. The wiring harness that powers the seat adjuster and the seat heating circuit may not be properly secured. As a result, the harness may become lodged in the seat riser mechanism.
Remedy: Explorer Van Company will notify owners, and dealers will secure the seat wiring harness. Any damaged seat wiring harnesses will be replaced. These services will be completed free of charge. The recall began on May 10, 2013. Customers may contact Explorer Van Company at 1-800-926-7878. Explorer's number for this campaign is 2013-1.
885 vehicles affected
13V010000 Jan 14, 2013
ELECTRICAL SYSTEM:IGNITION
General Motors (GM) is recalling certain model year 2013 Chevrolet Express vehicles manufactured November 1, 2012, through December 21, 2012; and model year 2013 GMC Savana vehicles, manufactured November 14, 2012, through November 20, 2012. It may be possible to remove the key from the ignition when the vehicle is running or the transmission is not in the Park position. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection."
Remedy: GM will notify owners, and dealers will replace the ignition lock cylinder and the two associated keys. This service will be performed free of charge. The recall began on February 8, 2013. For more information, GMC owners may call 1-866-996-9463 and Chevrolet owners may call 1-800-630-2438.
980 vehicles affected
13V001000 Jan 2, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
54,686 vehicles affected
13V001000 Jan 2, 2013
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
54,686 vehicles affected
SERVICE BRAKES Oct 25, 2021
The Brakes will Lock up while driving Due to an issue with the Power Brake Hydro Boost System. The Hydro Boost Control Valve will allow Pressure to apply the Brake Master Cyl. with Engine speed increasing while the vehicle is traveling in a normal Fashion. Overheating the Brake calipers to the point of Protective boots burning up. Rotors and pads are damaged also. This a known problem Posted on repair search boards. I am a Certified ASE Master Mechanic with over 40 Years This a Very Dangerous Event and Part Failure
SERVICE BRAKES Apr 9, 2020
BRAKES DO NOT RELEASE AFTER SUDDEN STOP, THREE TIMES, ON HIGHWAY 95. STEERING WHEEL STARTED TREMBLING SLOWLY FOR 10 MILES AND THEN VIOLENTLY, THEN BRAKE PEDAL GETS HARD. PASSENGER SIDE STARTED SMOKING, ON 8 SOUTH IN CT 4/9/2020. MANAGED TO STOP VAN ON SOFT SHOULDER. THIS BRAKE SYSTEM IS VERY DANGEROUS FOR ME.
ELECTRICAL SYSTEM Jul 25, 2018
PREVIOUS COMPLAINTS 11102768 , 11111685 VEHICLE IS A FOREST RIVER SUNSEEKER RV/ 2013 CHEVY EXPRESS CUTAWAY 4500 MODEL G33803 159" 6.0 GVW 14,200. THE FUSE/RELAY BLOCK HAS BEEN REPLACED. PART 22767373. THE TECH HAS MADE A COMMENT ON THE INVOICE. THE ORIGINAL FUSE BLOCK HAD A LACK OF VOLTAGE TO VARIOUS COMPONENTS AND MAY CAUSE FUTURE ELECTRICAL FAILURES DUE TO THIS.THE VEHICLE HAS 9100 MI ON IT. THIS FUSE BLOCK(UNDERHOOD) HAS BEEN A PROBLEM IN MANY VEHICLES INCLUDING AMBULANCES. NOT GOOD, AS IT CAN CAUSE THE VEHICLE NOT TO START OR LOOSE POWER. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED.
FUEL/PROPULSION SYSTEM Jul 16, 2018
COMPLAINT 11102768 FILED PREVIOUSLY FOR CRANKSHAFT SENSOR AND CAMSHAFT SENSORS. NEW COMPLAINT : VEHICLE WOULD NOT START 7/11/2018. CALLED CHEVY DEALER. WAS TOLD TO REMOVE AND REPLACE RELAY IN FUSE BLOCK. VEHICLE STARTED. DEALER INFORMED US THAT THEY HAVE HAD TO REPLACE FAULTY FUSE BLOCK IN MANY SIMILAR VEHICLES. OUR VEHICLE IS A 2013 CHEVY EXPRESS CUTAWAY 4500. MODEL G33803 159" 6.0 GVW 14,200. IT IS A FOREST RIVER SUNSEEKER RV. THEY HAVE HAD TO REPLACE THEM IN AMBULANCES AND OTHER HEAVY TRUCKS. THE PART NUMBER FOR THE FUSE/RELAY BLOCK IS 22767373 THIS ITEM IS NOT ON RECALL LIST. PLEASE HELP. THE VEHICLE HAS JUST OVER 9000 MILES ON IT AND THESE ITEMS ARE MAJOR, POTENTIALLY DANGEROUS PROBLEMS. THANK YOU
ELECTRICAL SYSTEM Jul 16, 2018
COMPLAINT 11102768 FILED PREVIOUSLY FOR CRANKSHAFT SENSOR AND CAMSHAFT SENSORS. NEW COMPLAINT : VEHICLE WOULD NOT START 7/11/2018. CALLED CHEVY DEALER. WAS TOLD TO REMOVE AND REPLACE RELAY IN FUSE BLOCK. VEHICLE STARTED. DEALER INFORMED US THAT THEY HAVE HAD TO REPLACE FAULTY FUSE BLOCK IN MANY SIMILAR VEHICLES. OUR VEHICLE IS A 2013 CHEVY EXPRESS CUTAWAY 4500. MODEL G33803 159" 6.0 GVW 14,200. IT IS A FOREST RIVER SUNSEEKER RV. THEY HAVE HAD TO REPLACE THEM IN AMBULANCES AND OTHER HEAVY TRUCKS. THE PART NUMBER FOR THE FUSE/RELAY BLOCK IS 22767373 THIS ITEM IS NOT ON RECALL LIST. PLEASE HELP. THE VEHICLE HAS JUST OVER 9000 MILES ON IT AND THESE ITEMS ARE MAJOR, POTENTIALLY DANGEROUS PROBLEMS. THANK YOU
TIRES Jul 1, 2018
DRIVING ALONG INTERSTATE 10 OUR MOTOR HOME BEGAN TO SHAKE LIKE TIRES BEING OUT OF BALANCE. I STOPPED AT EXPRESS TIRE IN FREDERICKSBURG, TX. THEY FOUND THAT THE TREAD WAS SEPARATING ON THREE OF THE SIX TIRES. BECAUSE WE WERE TRAVELING I ONLY REPLACED THE THREE PROBLEM TIRES. CONTINUING OUR TRIP WE TRAVELED ANOTHER 1,000 MILES AND A FOURTH TIRE SEPARATED. AT THAT TIME I WAS ONLY 200 MILES FROM RETURNING HOME SO HAD THE SPARE PUT ON AND CONTINUED HOME WITH NO FURTHER PROBLEMS. I DO INTEND ON PURCHASING FOUR MORE NEW TIRES BEFORE OUR NEXT TRIP.
ELECTRICAL SYSTEM Jun 20, 2018
VEHICLE WOULD TURN OVER BUT NOT START. CODE FOR CRANKSHAFT POSTION SENSOR. REPLACED. STARTED. 3 DAYS LATER VEHICLE WOULD NOT START. CODE FOR CAMSHAFT POSTION SENSOR. ON ORDER. VEHICLE WAS STATIONARY BOTH TIMES.PLEASE NOTE THIS VEHICLE IS IN PRISTINE CONDITION AND ONLY HAS 9000 MILES ON IT.
SERVICE BRAKES May 11, 2018
2013 COACHMEN FREELANDER -CHEVROLET EXPRESS 4500 CUTAWAY. MILEAGE -19,662; BRAKE LINE RUSTED OUT AND BRAKE FLUID LEAKED OUT. BRAKES FAILED WHILE ON THE ROAD, WARNING MESSAGE "SERVICE BRAKES'". MADE IT TO A CHEVROLET DEALERSHIP AND BRAKE LINE REPLACED. *DT UPDATED 10/5/18*JB *TR
POWER TRAIN Dec 28, 2017
THE TRANSMISSION IS SLIPPING AND I ONLY HAVE 77,000 MILES. IS THIS NORMAL? THE VAN IS ONLY A 2013 MODEL.
ENGINE Dec 28, 2017
THE TRANSMISSION IS SLIPPING AND I ONLY HAVE 77,000 MILES. IS THIS NORMAL? THE VAN IS ONLY A 2013 MODEL.
ENGINE Sep 25, 2017
THIS VEHICLE WILL NOT TURN OFF WHEN THE IGNITION KEY IS REMOVED. THIS POSES A GREAT RISK TO ANY PASSENGERS IN THE VEHICLE AS IT CAN BE MOVED WITHOUT THE KEY IN THE IGNITION. THE VEHICLE REMAINS FULLY POWERED WITH THE KEY REMOVED.
ELECTRICAL SYSTEM Sep 25, 2017
THIS VEHICLE WILL NOT TURN OFF WHEN THE IGNITION KEY IS REMOVED. THIS POSES A GREAT RISK TO ANY PASSENGERS IN THE VEHICLE AS IT CAN BE MOVED WITHOUT THE KEY IN THE IGNITION. THE VEHICLE REMAINS FULLY POWERED WITH THE KEY REMOVED.
AIR BAGS Aug 29, 2017
AIR BAG FRONT CRASH SENSOR FAILURE. AIR BAG LIGHT CAME ON ON START UP.
ELECTRONIC STABILITY CONTROL (ESC) Apr 28, 2017
VEHICLE GOES INTO ENGINE REDUCED SPEED AND SERVICE TRACTION CONTROL AND SERVICE STABILI TRACK WARNING LIGHTS TURN ON. I HAVE HAD THIS PROBLEM STARTING A WEEK AFTER I PURCHASED MY VAN AND WAS "REPAIRED" ON NUMEROUS OCCASIONS AND THE PROBLEM KEEPS REOCCURRING. THE INCIDENTS HAPPEN WHILE DRIVING AND WHEN STATIONARY WHILE ENGINE WAS RUNNING. THE DEALER REPLACED THE ACCELERATOR PETAL ASSEMBLY A COUPLE OF TIMES AND ALSO REPLACED THE THROTTLE BODY POSITION SENSOR AND THE PROBLEM STILL CONTINUES. THE LAST TIME I TOOK IT IN THE DEALER PUT DIELECTRIC IN THE HARNESS AND SAID I MIGHT HAVE A MOISTURE PROBLEM. THE PROBLEM REOCCURRED AGAIN A FEW WEEKS LATER. I DON'T SEE HOW MOISTURE COULD BE THE PROBLEM SINCE IT STARTED A WEEK AFTER PURCHASE AND CONTINUES 4 YEARS LATER.
VEHICLE SPEED CONTROL Apr 28, 2017
VEHICLE GOES INTO ENGINE REDUCED SPEED AND SERVICE TRACTION CONTROL AND SERVICE STABILI TRACK WARNING LIGHTS TURN ON. I HAVE HAD THIS PROBLEM STARTING A WEEK AFTER I PURCHASED MY VAN AND WAS "REPAIRED" ON NUMEROUS OCCASIONS AND THE PROBLEM KEEPS REOCCURRING. THE INCIDENTS HAPPEN WHILE DRIVING AND WHEN STATIONARY WHILE ENGINE WAS RUNNING. THE DEALER REPLACED THE ACCELERATOR PETAL ASSEMBLY A COUPLE OF TIMES AND ALSO REPLACED THE THROTTLE BODY POSITION SENSOR AND THE PROBLEM STILL CONTINUES. THE LAST TIME I TOOK IT IN THE DEALER PUT DIELECTRIC IN THE HARNESS AND SAID I MIGHT HAVE A MOISTURE PROBLEM. THE PROBLEM REOCCURRED AGAIN A FEW WEEKS LATER. I DON'T SEE HOW MOISTURE COULD BE THE PROBLEM SINCE IT STARTED A WEEK AFTER PURCHASE AND CONTINUES 4 YEARS LATER.
ENGINE Apr 28, 2017
VEHICLE GOES INTO ENGINE REDUCED SPEED AND SERVICE TRACTION CONTROL AND SERVICE STABILI TRACK WARNING LIGHTS TURN ON. I HAVE HAD THIS PROBLEM STARTING A WEEK AFTER I PURCHASED MY VAN AND WAS "REPAIRED" ON NUMEROUS OCCASIONS AND THE PROBLEM KEEPS REOCCURRING. THE INCIDENTS HAPPEN WHILE DRIVING AND WHEN STATIONARY WHILE ENGINE WAS RUNNING. THE DEALER REPLACED THE ACCELERATOR PETAL ASSEMBLY A COUPLE OF TIMES AND ALSO REPLACED THE THROTTLE BODY POSITION SENSOR AND THE PROBLEM STILL CONTINUES. THE LAST TIME I TOOK IT IN THE DEALER PUT DIELECTRIC IN THE HARNESS AND SAID I MIGHT HAVE A MOISTURE PROBLEM. THE PROBLEM REOCCURRED AGAIN A FEW WEEKS LATER. I DON'T SEE HOW MOISTURE COULD BE THE PROBLEM SINCE IT STARTED A WEEK AFTER PURCHASE AND CONTINUES 4 YEARS LATER.
SEAT BELTS Oct 12, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash 1 injured
AIR BAGS Oct 12, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash 1 injured
ENGINE Jul 28, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THERE WAS A WARNING LIGHT THAT RANDOMLY FLASHED, INDICATING A LOSS OF ENGINE POWER. IN ADDITION, THE VEHICLE RANDOMLY STALLED MORE THAN ONCE. THE FAILURE WAS REPORTED TO A DEALER, BUT THEY DID NOT HAVE THE TOOLS TO PROVIDE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
ELECTRICAL SYSTEM Jul 28, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THERE WAS A WARNING LIGHT THAT RANDOMLY FLASHED, INDICATING A LOSS OF ENGINE POWER. IN ADDITION, THE VEHICLE RANDOMLY STALLED MORE THAN ONCE. THE FAILURE WAS REPORTED TO A DEALER, BUT THEY DID NOT HAVE THE TOOLS TO PROVIDE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
SERVICE BRAKES Apr 25, 2016
CONCERN THAT VEHICLE HAS NO TPMS. IF TIRE WOULD DEFLATE COULD CAUSE VEHICLE LOSS OF CONTROL. RECEIVED RECALL ALERT FROM [email protected] #15819. STATING THAT SOME VEHICLES HAD BEEN RECALLED BECAUSE VEHICLE DID NOT PASS FMVSS NUMBER 138.
ENGINE Jul 14, 2015
THE VEHICLE RANDOMLY AND AUTONOMOUSLY APPLIES THE BRAKES AND CUTS ENGINE POWER WHILE DRIVING. AT THIS TIME THE VEHICLE STATES "SERVICE STABILITRAK" AND THE ICON FLASHES THAT I AM SKIDDING, WHICH I AM NOT (I HAVE VIDEO PROOF OF THIS OCCURING). AFTER 4 TRIPS TO THE DEALERSHIP THE PROBLEM STILL PERSISTS. IT IS ONLY A MATTER OF TIME FOR THIS TO OCCUR WHILE MERGING, OR MAKING A LEFT ACROSS TRAFFIC AND CAUSE A SERIOUS AND POTENTIALLY FATAL COLLISION.
ELECTRONIC STABILITY CONTROL (ESC) Jul 14, 2015
THE VEHICLE RANDOMLY AND AUTONOMOUSLY APPLIES THE BRAKES AND CUTS ENGINE POWER WHILE DRIVING. AT THIS TIME THE VEHICLE STATES "SERVICE STABILITRAK" AND THE ICON FLASHES THAT I AM SKIDDING, WHICH I AM NOT (I HAVE VIDEO PROOF OF THIS OCCURING). AFTER 4 TRIPS TO THE DEALERSHIP THE PROBLEM STILL PERSISTS. IT IS ONLY A MATTER OF TIME FOR THIS TO OCCUR WHILE MERGING, OR MAKING A LEFT ACROSS TRAFFIC AND CAUSE A SERIOUS AND POTENTIALLY FATAL COLLISION.
SERVICE BRAKES Jul 14, 2015
THE VEHICLE RANDOMLY AND AUTONOMOUSLY APPLIES THE BRAKES AND CUTS ENGINE POWER WHILE DRIVING. AT THIS TIME THE VEHICLE STATES "SERVICE STABILITRAK" AND THE ICON FLASHES THAT I AM SKIDDING, WHICH I AM NOT (I HAVE VIDEO PROOF OF THIS OCCURING). AFTER 4 TRIPS TO THE DEALERSHIP THE PROBLEM STILL PERSISTS. IT IS ONLY A MATTER OF TIME FOR THIS TO OCCUR WHILE MERGING, OR MAKING A LEFT ACROSS TRAFFIC AND CAUSE A SERIOUS AND POTENTIALLY FATAL COLLISION.
ENGINE Jun 29, 2015
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
VISIBILITY/WIPER Jan 20, 2015
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS DURING EXTREMELY COLD TEMPERATURES, THE WINDSHIELD WIPER FLUID FROZE AND THE WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,100.
ENGINE Jan 14, 2015
THE FIRST AND SECOND (OF THREE INCIDENTS) BOTH APPEARED MINOR, LASTING ONLY A FRACTION OF A SECOND. ABOUT HALF WAY THROUGH A 150-MILE DRIVE, THE ENGINE WENT DEAD BUT AS QUICKLY FIRED UP AGAIN SO AS NOT TO BE TAKEN SERIOUSLY BY ME. BUT A THIRD INCIDENT WAS WORRISOME. WHILE DRIVING ABOUT 50 MPH ON A STRAIGHT, FLAT-AND-LEVEL STRETCH OF A MACADEM FARM ROAD, THE VAN SUDDENLY, VERY ABRUPTLY, SHIFTED INTO WHAT MUST HAVE BEEN ITS LOWEST GEAR, AND DURING ABOUT 15 OR 20 SECONDS THEREAFTER IT JERKED BACK AND FORTH AS IF IT WERE STRUGGLING TO CLIMB A VERY STEEP HILL. I HAD NOT BEEN SHIFTING OR TRYING TO SHIFT GEARS, AND HAD BEEN TRAVELING UNEVENTFULLY BEFORE I WAS THROWN AGAINST THE STEERING WHEEL. (NO BRAKE LIGHTS WOULD HAVE WARNED OTHER VEHICLES THAT THE VAN WAS ABRUPTLY SLOWING DOWN, HAD I BEEN IN BUSIER, FAST MOVING TRAFFIC.) I VISITED THE (FAIRFIELD, LEWSIBURG, PA) DEALER FROM WHOM I BOUGHT THE BRAND NEW VAN, AND HE APPEARED UNABLE TO DISCOVER ANYTHING WRONG BUT "BRUSHED" CLEAN THE CONTACT POINTS WITHIN ELECTRONIC DISPLAYS (AS I UNDERSTOOD HIS EXPLANATION) ON THE DASHBOARD . BUT THE INCIDENT COULD NOT BE DUPLICATED JUST BY TEST DRIVING. HOWEVER, MY CONCERNS GREW AT THE PROSPECT OF AGAIN DRIVING LONG DISTANCES ON BUSY HIGHWAYS. I EMAILED CHEVROLET (AS DIRECTED IN THE VAN'S MANUAL).. LAST I RECALL, CHEVROLET ASKED THAT I RETURN A SURVEY SENT TO ME OVER THE INTERNET, BUT EACH OF NUMEROUS TIMES THAT I TRIED TO, USING THE PASSWORD THEY PROVIDED, I COULD NOT ACCESS THE SURVEY. THAT SURVEY SNAFU MAY BE WORTH MENTIONING BECAUSE WHEN I COMPLAINED ABOUT THEIR WEB SITE NOT FUNCTIONING, THEY REPLIED THAT THEY HAD NO PROBLEM ACCESSING THE SURVEY! ODD REACTION? SO I WAS NOT ABLE TO COMPLETE THE SURVEY, WHICH IS PARTLY WHY I AM SENDING THIS MESSAGE INSTEAD TO YOU. (THE VAN TO DATE HAS FEWER THAN 2,000 MILES DRIVEN.) *TR
FUEL/PROPULSION SYSTEM Jul 28, 2014
V=INCIDENT HAS OCCURRED SEVERAL TIMES. EACH TIME VEHICLE TAKEN TO DEALER WHO "CORRECTS" THE PROBLEMS. LESS THAN A 1000 MILES LATER, PROBLEM REOCCURS. VEHICLE WILL BE TRAVELLING WHEN CHECK ENGINE & DEF INDICATOR LIGHTS COME ON. MESSAGE ON ODOMETER READS "EXHAUST FLUID QUALITY POOR" ... XX MILES UNTIL SPEED REDUCED TO 65 MPH. AFTER EACH INCIDENT THE DEALER INDICATES IT IS A SENSOR PROBLEM, NOT A FLUID QUALITY PROBLEM. THIS UNIT IS AN EMERGENCY RESPONSE AMBULANCE IN A RURAL AREA THAT MUST TRANSPORT EMERGENCY PATIENTS AT LEAST 30 MILES TO NEAREST HOSPITAL. *JS
FUEL SYSTEM, GASOLINE Sep 18, 2013
WILL NOT TAKE FUEL. *JB
SERVICE BRAKES Jun 25, 2013
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE BRAKE ENGAGED AND THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. THE CONTACT STATED THAT HE SLOWED THE VEHICLE DOWN AND THE LIGHT TURNED OFF AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500.
FUEL/PROPULSION SYSTEM May 10, 2013
THIS IS A C CLASS RV BY THOR MOTOR COACH. THE COACH SERIAL NUMBER IS [XXX]. THE VEHICLE WOULD NOT TAKE FUEL. I BOUGHT IT TO TWO CHEVROLET DEALERS WHO WOULD NOT LOOK AT IT BECAUSE IT HAD A MOTORHOME BODY. ONE DEALER HOOKED IT UP TO A FAULT FINDER AND FOUND THERE WAS A FUEL VENTING PROBLEM. THEY SAID IT LOOKED LIKE THE MOTOR COACH MANUFACTURER HAD CHANGED THE FUEL VENTING SYSTEM AND MOVED THE TANK. I FINALLY WAS SERVICED, UNDER WARRANTY, BY AN RV DEALER IN TULSA OKLAHOMA. THEY TOLD ME THE FUEL TANK HAD BEEN MOVED WHICH CAUSED A KINK IN THE FUEL FILLER HOSE TO THE TANK. THEY TOLD ME THIS WAS SOLVED BY CUTTING A SECTION OF THE FUEL FILLER HOSE TO MAKE IT SHORTER AND ELIMINATING THE KINK. MY CONCERN IS IN A ROLLOVER ACCIDENT WILL FUEL NOW LEAK? THIS IS A MEDIUM DUTY CHEVROLET CHASSIS SO I DON'T REALLY KNOW IF THE SAME STANDARDS APPLY AS DO CARS RE. FUEL CUTOFF WITH ROLLOVER ACCIDENTS OR IF I SHOULD REPORT THIS TO ANOTHER AGENCY? THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR