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NHTSA Campaign 10V096000

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Issued by GENERAL MOTORS CORP. · Reported Mar 12, 2010 · 9,137 vehicles affected

What's wrong

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES WERE BUILT WITH HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) CONTROL KNOBS THAT MAY FRACTURE AND SPIN ON THE CONTROL SHAFT. THE DRIVER MAY NO LONGER BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.

Consequence

IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD POSSIBLY RESULT IN A CRASH.

Remedy

DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Vehicles affected by this recall

Make Model Year Units
CHEVROLET EXPRESS 2009 9,137
CHEVROLET EXPRESS 2010 9,137
GMC SANANA 2010 9,137
GMC SAVANA 2009 9,137

Source: NHTSA Campaign 10V096000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.