2020 CADILLAC XT5
5 recalls, 32 complaints - 1,060 TSBs - 5/5 safety rating
22V709000 Sep 22, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
21V115000 Feb 25, 2021
TIRES
Defect Description
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental ... Read more
Consequence
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac cus... Read more
20V684000 Nov 5, 2020
TIRES
Defect Description
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Consequence
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service a... Read more
20V639000 Oct 15, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to... Read more
Consequence
Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006... Read more
20V446000 Jul 30, 2020
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Defect Description
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly cr... Read more
Consequence
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for ... Read more
Complaint Statistics
32 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 5 |
| ENGINE | 4 |
| ELECTRICAL SYSTEM | 4 |
| POWER TRAIN | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| SERVICE BRAKES | 2 |
| SEATS | 2 |
| VISIBILITY/WIPER | 1 |
| EXTERIOR LIGHTING | 1 |
| VEHICLE SPEED CONTROL | 1 |
POWER TRAIN
Jul 16, 2026
Incident date: Apr 8, 2026
On April 8, 2026, my 2020 Cadillac XT5 experienced a sudden and complete engine failure while I was driving. Prior to the failure, there were no warning lights, no overheating indications, no abnormal engine noises, and no performance issues that would have alerted me to a developing problem. Witho... Read more
ENGINE
Jul 16, 2026
Incident date: Apr 8, 2026
On April 8, 2026, my 2020 Cadillac XT5 experienced a sudden and complete engine failure while I was driving. Prior to the failure, there were no warning lights, no overheating indications, no abnormal engine noises, and no performance issues that would have alerted me to a developing problem. Witho... Read more
SEATS
Apr 28, 2026
Incident date: Apr 28, 2026
During service I told the dealership that the seats were cracking. The said that they would investigate, but they never got back to me.
FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 3, 2026
Incident date: Feb 17, 2026
Vehicle will come up with a collision warning and tell you to refer to the owners manual. And then tells you to pull over and shuts off the vehicle. After 10 seconds vehicle starts up again and drives. My wife it have been seriously injured or worse had others in the road not been paying attention. ... Read more
ELECTRICAL SYSTEM
Mar 3, 2026
Incident date: Feb 17, 2026
Vehicle will come up with a collision warning and tell you to refer to the owners manual. And then tells you to pull over and shuts off the vehicle. After 10 seconds vehicle starts up again and drives. My wife it have been seriously injured or worse had others in the road not been paying attention. ... Read more
ELECTRICAL SYSTEM
Mar 2, 2026
Incident date: Feb 21, 2026
The DC/DC converter had failed after the recent software upgrade by JLR right in the middle of the road. Barely made to their shop. It has been a month since. No updates on the status of the fixing my car. Had call many times, no response. The car is in the JLR diller in Hunt Valley, Maryland.
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
Jan 16, 2026
Incident date: Jan 16, 2026
The contact owns a 2019 Honda Civic. While the vehicle was parked, the contact opened the trunk to place items inside the trunk; however, after closing the trunk, the contact heard an abnormally loud sound coming from the trunk. Upon reopening the trunk, the contact discovered a metal bar. The vehic... Read more
LANE DEPARTURE: ASSIST
Oct 28, 2025
Incident date: Jun 1, 2020
The ADAS do not work properly when it rains, when there is fog (density doesn't seem to be a factor when the warning light comes on), or first thing in the morning when there is condensation on the vehicle. These are the times when they are most needed to help the driver.
UNKNOWN OR OTHER
Aug 19, 2025
Incident date: Jun 26, 2025
I purchased a 2021 Toyota Sienna (VIN: [XXX] ) from an authorized Toyota dealer in June 2024. At the time of sale, I was assured that the open safety recall (23TA15) would be repaired soon. More than a year later, no remedy has been offered, leaving me and my family driving an unsafe vehicle. Toyota... Read more
SEATS
Aug 19, 2025
Incident date: Jun 26, 2025
I purchased a 2021 Toyota Sienna (VIN: [XXX] ) from an authorized Toyota dealer in June 2024. At the time of sale, I was assured that the open safety recall (23TA15) would be repaired soon. More than a year later, no remedy has been offered, leaving me and my family driving an unsafe vehicle. Toyota... Read more
ENGINE
Jul 28, 2025
Incident date: Jul 27, 2025
Engine coolant bypass valve
STEERING
Mar 24, 2025
Incident date: Jan 17, 2025
My 2013 ram 1500 has an electronic power steering system. That unit has completely failed and the steering is locked up. It can't be turned. I was backing out of my driveway when it happened. If I had been going down the road at 60mph someone would have been killed. The truck is unsafe and can't be... Read more
SEAT BELTS
Jan 29, 2025
Incident date: Jan 23, 2025
I WAS DRIVING MY CAR MONDAY AND I ALMOST CRASH WITH THE CAR IN FRONT OF ME THE BRAKES DOESNT WORK AND THEN IN THE PANEL START LIGHTS OF THE ENGINE THE SUPENSION LIGHT AND SIGH SAYING BRAKE ASISTANT, THE CAR IS PARK BECAUSE THE BRAKES AND I LOOK FOR RECALLS AND I CALL GMC AND THEY SAYS THAT I DONT... Read more
ELECTRICAL SYSTEM
Jan 29, 2025
Incident date: Jan 23, 2025
I WAS DRIVING MY CAR MONDAY AND I ALMOST CRASH WITH THE CAR IN FRONT OF ME THE BRAKES DOESNT WORK AND THEN IN THE PANEL START LIGHTS OF THE ENGINE THE SUPENSION LIGHT AND SIGH SAYING BRAKE ASISTANT, THE CAR IS PARK BECAUSE THE BRAKES AND I LOOK FOR RECALLS AND I CALL GMC AND THEY SAYS THAT I DONT... Read more
SERVICE BRAKES, HYDRAULIC
Sep 25, 2024
Incident date: Sep 1, 2023
The contact owns a 2023 Mercedes-Benz EQS450. The contact stated while driving over a bump in the roadway and depressing the brake pedal, the vehicle failed to immediately stop, causing the braking distance to become extended. The contact stated that the failure occasionally occurred while braking w... Read more
SERVICE BRAKES
Aug 19, 2024
Incident date: Aug 16, 2024
My abs system is not working the ETC is not working was told this is because of the abs pump and abs computer. Most safety components related to brakes not working. There are over a thousand complaints to Chrysler about these trucks and still no recall. Please help.
STEERING
Aug 19, 2024
Incident date: Aug 16, 2024
About a month ago I contacted Beechmont Ford (600 Ohio Pike Cincinnati, Ohio 45245) in reference to Manufacturer Recall Number # 13S08 NHTSA Recall Number # 13V385000. I've wrote them three time and they have not responded. A week ago I chatted with Fords Hotline and they said they would do what t... Read more
FUEL/PROPULSION SYSTEM
Jul 1, 2023
Incident date: Jun 26, 2023
Check engine light and HEV warning light come on and vehicle looses all power. It has been confirmed by myrtle beach Hyundai also they tried fixing the problem gave me back car supposedly fixed just to have same problem within 24 hours.The problem started later part of April and is still ongoing veh... Read more
ENGINE
Jul 1, 2023
Incident date: Jun 26, 2023
Check engine light and HEV warning light come on and vehicle looses all power. It has been confirmed by myrtle beach Hyundai also they tried fixing the problem gave me back car supposedly fixed just to have same problem within 24 hours.The problem started later part of April and is still ongoing veh... Read more
ELECTRICAL SYSTEM
May 21, 2023
Incident date: May 20, 2023
The instrument cluster stopped working and is completely blacked out. There was no warnings that it was going to happen. It just stopped working and no I do not need a new fuse. It's just a bad cluster
POWER TRAIN
Nov 23, 2022
Incident date: Aug 9, 2022
The contact owns a 2020 Cadillac XT5. The contact stated while driving at an undisclosed speed, the contact heard abnormal noises coming from the vehicle. While attempting to accelerate, the vehicle hesitated. The vehicle was taken to the dealer; however, no cause for the failure was found. The manu... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Sep 14, 2022
Incident date: Sep 13, 2022
The camera system has not been turning on intermittenly. Both the rear backup and the side/front cameras bring the screen to a black screen with a red triangle and red camera logo with a line through it (signifying no camera connected?). I have most commonly noticed it when I am parking in my garage... Read more
SERVICE BRAKES
May 3, 2022
Incident date: Apr 30, 2022
While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accident... Read more
VEHICLE SPEED CONTROL
May 3, 2022
Incident date: Apr 30, 2022
While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accident... Read more
STEERING
May 3, 2022
Incident date: Apr 30, 2022
While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accident... Read more
STEERING
Apr 30, 2021
Incident date: Apr 30, 2021
POWER STEERING ASSIST HAS FAILED ON 2 OCCASIONS. THE FIRST IN LATE JAN. 2021, WITH APPROX 2000 MILES ON THE ODOMETER, AND THE SECOND ON 30 APRIL 2021. ON THE FIRST OCCASION, THERE WAS NO POWER STEERING ASSIST AT START-UP AFTER STOPPING FOR FUEL. THE SECOND WAS WHILE DRIVING AT APPROX. 40 MPH. TH... Read more
POWER TRAIN
Mar 30, 2021
Incident date: Mar 30, 2020
THE CAR SHOWS A WARNING "ENGINE POWER IS REDUCED" THIS IS THE SECOND TIME IN 3 MONTHS. THE CAR REVS AT 5000RPM AND ONLY GOES 15 MPH, VERY DANGEROUS. THE DEALER REPLACED A SENSOR LAST TIME AND SEEMS UNCONCERNED FOR THE SAFETY OF DRIVING.
FUEL/PROPULSION SYSTEM
Dec 7, 2020
Incident date: Aug 17, 2020
VEHICLE STALLS WITHOUT WARNING. ENGINE STOPS RUNNING. AFTER A SHORT TIME, IT CAN BE STARTED AFTER SEVERAL TRIES. THIS HAS HAPPENED WHILE DRIVING ON A MAJOR CITY STREET, THERE IS A RECALL PENDING FOR REPLACEMNT OF FUEL PUMP MODULE. IN THE MEANTIME IT IS AT DEALER (3 WEEKS) AND THEY HAVEN'T DONE A... Read more
ENGINE
Dec 7, 2020
Incident date: Aug 17, 2020
VEHICLE STALLS WITHOUT WARNING. ENGINE STOPS RUNNING. AFTER A SHORT TIME, IT CAN BE STARTED AFTER SEVERAL TRIES. THIS HAS HAPPENED WHILE DRIVING ON A MAJOR CITY STREET, THERE IS A RECALL PENDING FOR REPLACEMNT OF FUEL PUMP MODULE. IN THE MEANTIME IT IS AT DEALER (3 WEEKS) AND THEY HAVEN'T DONE A... Read more
STEERING
Dec 9, 2019
Incident date: Dec 8, 2019
DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP. TWENTY MINUTES LATER THE CAR FLASHED A NOTIFICATION THAT POWER STEERING ASSIST WAS NOT FUNCTIO... Read more
EXTERIOR LIGHTING
Dec 9, 2019
Incident date: Dec 8, 2019
DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP. TWENTY MINUTES LATER THE CAR FLASHED A NOTIFICATION THAT POWER STEERING ASSIST WAS NOT FUNCTIO... Read more
VISIBILITY/WIPER
Dec 9, 2019
Incident date: Dec 8, 2019
DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP. TWENTY MINUTES LATER THE CAR FLASHED A NOTIFICATION THAT POWER STEERING ASSIST WAS NOT FUNCTIO... Read more
NHTSA Safety Ratings, 2020 CADILLAC XT5
2020 Cadillac XT5 SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2020 CADILLAC XT5
1,060 manufacturer communications from 518 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 183 |
| 110000 ELECTRICAL SYSTEM | 133 |
| 060000 ENGINE AND ENGINE COOLING | 117 |
| 100000 POWER TRAIN | 85 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 74 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 40 |
| 060000 ENGINE (PWS) | 34 |
| 200000 WHEELS | 33 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
23-NA-064
Apr 16, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
23-NA-064
Apr 16, 2024
350000 EQUIPMENT
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
22-NA-239
Mar 25, 2024
020000 SUSPENSION
This technical bulletin provides a procedure to inspect and if need be, to remove the lower strut isolator to clean and scuff if the spring was rubbing against the fender area.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
24-NA-044
Mar 14, 2024
350000 EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.
PIT6116A
Mar 14, 2024
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
This Preliminary information communicates information to help diagnose inoperative rear liftgate logo.
PIT5954C
Mar 14, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This Preliminary information communicates a Radio software update resolution for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern.
24-NA-044
Mar 14, 2024
110000 ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5863B
Mar 5, 2024
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
PIP5863B
Mar 5, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
PIP5863B
Mar 5, 2024
120000 EXTERIOR LIGHTING
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIE0782
Mar 1, 2024
060000 ENGINE AND ENGINE COOLING
This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV).
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT5551N
Feb 21, 2024
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
22-NA-193
Feb 15, 2024
070000 FUEL SYSTEM, GASOLINE
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
22-NA-193
Feb 15, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
23-NA-055
Jan 30, 2024
350000 EQUIPMENT
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-055
Jan 30, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-189
Jan 29, 2024
350000 EQUIPMENT
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-189
Jan 29, 2024
110000 ELECTRICAL SYSTEM
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-214
Jan 26, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
PIT6116
Jan 24, 2024
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
This Preliminary information communicates information to help diagnose inoperative rear liftgate logo.
23-NA-072
Jan 23, 2024
100000 POWER TRAIN
This service bulletin provides a procedure to correct a customer concern of Shudders or Shakes at Low Speeds.
18-NA-035
Jan 23, 2024
100000 POWER TRAIN
This service bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5841D
Jan 5, 2024
100000 POWER TRAIN
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT6106
Jan 3, 2024
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates that a vehicle may be encountered with a collision alert indicator that is on when it should not be. The technician is instructed to Inspect the area between the cowl and the dash carrier for the ha
PIT6106
Jan 3, 2024
120000 EXTERIOR LIGHTING
This Preliminary information communicates that a vehicle may be encountered with a collision alert indicator that is on when it should not be. The technician is instructed to Inspect the area between the cowl and the dash carrier for the ha
PIT5684A
Dec 21, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates information for terminal concerns at X203
PIT5673A
Dec 21, 2023
121000 EXTERIOR LIGHTING:HEADLIGHTS
This Preliminary information communicates information for Intellibeam headlamp inoperative and to inspect the low speed data line.
PIT5673A
Dec 21, 2023
120000 EXTERIOR LIGHTING
This Preliminary information communicates information for Intellibeam headlamp inoperative and to inspect the low speed data line.
23-NA-074
Dec 20, 2023
030000 BRAKES (PWS)
This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon (SES), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC,
23-NA-074
Dec 20, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon (SES), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC,
23-NA-074
Dec 20, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon (SES), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC,
23-NA-074
Dec 20, 2023
010000 STEERING
This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon (SES), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC,
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-214
Dec 7, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.
PIC6123G
Dec 5, 2023
270000 LANE DEPARTURE
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
PIC6123G
Dec 5, 2023
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
21-NA-135
Nov 16, 2023
350000 EQUIPMENT
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
23-NA-021
Nov 16, 2023
100000 POWER TRAIN
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
23-NA-021
Nov 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
PIT5551M
Nov 9, 2023
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-189
Oct 25, 2023
110000 ELECTRICAL SYSTEM
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-189
Oct 25, 2023
350000 EQUIPMENT
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
PIP4964E
Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP4964E
Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIT5931C
Oct 12, 2023
280000 BACK OVER PREVENTION
This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is g
Showing 100 of 1,060 bulletins.
NHTSA Safety Investigations, CADILLAC XT5
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE22006
Opened: Jul 22, 2022 , Closed: Nov 21, 2022
Rear-View Camera Failure
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometim... Read more
CADILLAC XT5 - All Years Overview
Complete safety history for the CADILLAC XT5 across all model years (2017, 2025).
19
Total Recalls
438
Total Complaints
1
Investigations
16
Reported Crashes
10
Reported Fires
0
Reported Deaths