2021 AUDI Q5

8 recalls, 113 complaints - 909 TSBs - 5/5 safety rating

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

Consequence

A high-voltage battery that overheats increases the risk of a fire.

Remedy

Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised... Read more

20,201 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Defect Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg... Read more

Consequence

An overheated outlet or charging cable can increase the risk of a fire.

Remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters... Read more

93,196 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Consequence

A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Remedy

Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for thi... Read more

76,515 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro... Read more

Consequence

A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.

170,296 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Defect Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7,... Read more

Consequence

Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy

Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

31,058 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Defect Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, caus... Read more

Consequence

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

288,991 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SEAT BELTS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RS... Read more

Consequence

An unsecured child restraint system can increase the risk of injury during a crash.

Remedy

Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this... Read more

45,496 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Defect Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, ... Read more

Consequence

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy

Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

40,993 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

113 total complaints 4 crashes 4 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	18
ENGINE	18
POWER TRAIN	15
STEERING	7
UNKNOWN OR OTHER	6
FUEL/PROPULSION SYSTEM	5
STRUCTURE	4
AIR BAGS	4
FORWARD COLLISION AVOIDANCE: WARNINGS	3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	3

Incident date: Jun 15, 2026

VIN number: [XXX]. Audi Q5 Prestige 2021 Mileage 48,540 I have contacted Audi Corporate regarding a catastrophic Transmission Failure while driving. The dealership investigation discovered that bolts had loosened and the fluid was not getting to the transmission and it stopped dead while I was driv... Read more

Incident date: Aug 3, 2026

On 8/3/26, my 2021 Audi Q5 began throwing numerous different malfunction/error alerts and the engine turned off while driving after a bottle of water had partially spilled onto our backseat behind the drivers side. The vehicle was towed to a nearby mechanic who determined that liquid damaged the gat... Read more

Incident date: Aug 3, 2026

Incident date: Jun 18, 2026

I was driving on a busy road and my car turned off. I had to turn on my hazards and hope no one hit me at 60 mph. I got an EPC error on the dashboard and when diagnosed it was a failure with the Fuel Pump Control Module. This is massively unsafe for myself and my family. I cannot drive a car that ca... Read more

Incident date: Jun 19, 2026

In the past two weeks, the automatic brake light came on when there was nothing in front of me. Then this past Thursday, I was in the middle lane approaching a stoplight that was about 500 ft. ahead of me, nothing was in front of me and the brake light came on and the car made a quick and hard stop... Read more

Incident date: Jun 19, 2026

After extended use, the magnetic chest clip can pop open without depressing the buttons to unlatch the clip. Slight pressure behind the clip, where the child’s chest rests can pop open the chest clip. This means, if an accident were to occur, the child will fail to be restrained and can fly out of... Read more

Incident date: Jun 19, 2026

The contact owns a 2019 Subaru WRX. The contact stated that the driver's-side rear rim spoke was cracked in two pieces. The contact stated that new tires were installed on the vehicle. The contact replaced the tire with the spare. No warning lights were illuminated. The vehicle was taken to the loca... Read more

Incident date: Jun 17, 2026

I was driving on a slower speed road and felt a jerk, my car lurched forward a little and I got a bunch various errors for break regen system, front park sense errors and a few other random faults. The car entered "turtle mode" signified by the turtle icon in my gauge cluster. This is the second tim... Read more

Incident date: Jun 3, 2026

My wife and I spent the past 10 days putting approximately 2,300 miles on our 2018 CRV while vacationing. On the first day of our vacation I noticed that the steering wheel would get stuck in a certain position which needed a slight push to unstick the wheel, this occurred after about 600 miles. Thi... Read more

Incident date: Jun 3, 2026

The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. Due to the severity of... Read more

1 injured

Incident date: Jun 3, 2026

1 injured

Incident date: Jun 3, 2026

On May 3rd my Nissan Armada's airbag system was unable to be repaired and was rendered unusable due to inoperable safety equipment. We were told the part would not be available for repair until at least September of 2026. We have been in contact with a Nissan case manager about possible resolution... Read more

Incident date: Jun 3, 2026

My vehicle would not shift into reverse. Took it into the Chevrolet service and they said the Valve body needs replaced. There are known issues with the Valve body in 2021 Tahoe but they said it is not covered under any of the GM extended warranties. It should be covered under Special Coverage N2424... Read more

Incident date: Jun 3, 2026

At low and moderate speeds, engine intermittently and slightly stalls? A rapid alarm sounds and no signal lights up on dashboard. This is corrected by tapping on the gas. This has been an ongoing issue since 2022. The last date this occcured 6/5/2026 mileage 32149 7:15pm traveling at 30 mph dri... Read more

Incident date: May 29, 2026

While stopped at a red light the engine turned off with the engine restart function. When I released the brake the engine attempted to start and then completely stalled. I had to get the vehicle in park and restart the engine with took it a few attempts of pressing the start button. The has happened... Read more

Incident date: May 1, 2026

Was traveling on the roadway when my vehicle suddenly lost its ability to change gears. I had to put the transmission into manual mode to be able to pull to the side of the roadway and stop. The vehicle was towed to the repair facility where I was informed the transmission needed to be replaced. ... Read more

Incident date: Feb 16, 2026

Vehicle: 2019 Infiniti QX50 Mileage at engine replacement: 31,830 miles Date of engine replacement: August 2023 (recall-related repair) The engine in my 2019 Infiniti QX50 was replaced under recall at 31,830 miles in August 2023. Approximately 18,633 miles later, the vehicle began experiencing tran... Read more

Incident date: Feb 16, 2026

The contact owns a 2016 Volkswagen Passat. The contact stated that while driving at 40 MPH, there was a strong gasoline odor inside the cabin. The contact immediately pulled over and exited the vehicle to inspect for visible fuel leaks, but found no leaks. While attempting to restart the vehicle, th... Read more

Incident date: Nov 25, 2025

Front camera appears to have gone out in 2025. All safety features inoperable and constant flashing of warnings making it impossible to determine if anything is actually wrong. Collision mitigation failure, blind spot failure, transmission failure, brake system failure, blind spot. Those control et... Read more

Incident date: Nov 25, 2025

Incident date: Feb 1, 2026

Steering wheel gets "sticky" and "clunky" when turning the wheel while at speed. Anytime I turn a corner or accelerate into a turn the steering wheel feels like it locks up and clicks back to center - almost like negative feedback.

Incident date: Feb 1, 2026

My car stayed with up to date oil changes and everything. One day I noticed it was leaking oil and had to stay on top of adding oil. When took to a mechanic they said my motor was blown and needed a new one. I took very good care of this car and it’s crazy that I need a new motor after babying the... Read more

Incident date: Feb 1, 2026

Transmission (10r80) down shifts hard and shifts hard between 3-4 and 7-8 gears. And front differential makes a noise.

Incident date: Oct 10, 2025

I was driving the speed limit (75) when I heard an explosion. I immediately pulled over to see if I had a flat tire or if someone had shot my car. I could see no damage and nothing was showing up on my dashboard so I continued to drive but heard a whistling sound. I checked all my windows and then ... Read more

Incident date: Oct 10, 2025

My Acura service department notified me at my last oil change that they discovered (accidentally) my transmission / transfer case is damaged and is not transferring power to the rear wheels, rendering the vehicle as 2 wheel drive only. This requires a total replacement costing $16,000 +/-. My resear... Read more

Incident date: Oct 10, 2025

Power steering failed on two seperate occasions. Both times i was moving at a slow rate of speed and was able to safely exit the roadway. Both times check power steering warning light came on after the fact. I feel this is a real safety issue. This vehicle only has 27000 miles on it

Incident date: Jan 8, 2026

Car will not shift into park therefore I cannot turn the car off without disconnecting the battery. Dangerous bc you don’t know if the car is in park or not when you have to get out and stand in front of car to life hood and disconnect battery.

Incident date: Nov 15, 2025

It has been 1.5 years since this recall and Ford has not remedied the problem in a timely manner.

Incident date: Nov 9, 2025

Tuesday 11/11 my 2019 Jeep Cherokee was involved in an accident due to the PTU not working properly. In PA we had very poor road conditions due to snow throughout the night into the morning. When making a turn my car slid and hit a curb damaging the front right side of my vehicle. I do believe the s... Read more

Crash

Incident date: Sep 24, 2025

The contact owns a 2005 Infiniti G35. The contact stated that the seat failed to recline. The service engine light was illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 10V175000 (Air Bags, Seats). The vehicle was taken to an independent mechanic who determine... Read more

Incident date: Sep 24, 2025

See attached document for complaint.

Incident date: Sep 18, 2025

This vehicle has driver-assist functions and warning lamps in the electronic instrument cluster located in the driver's display area. Randomly and unpredictably a group of warning lights -- "check blind spot" collision alarm, lane safety indicator light, triangle-shaped general alert icon -- all act... Read more

Incident date: Aug 13, 2025

2019 Honda Touring: driving down the highway the windshield would crackle ( Electricity) then we started experiencing transmission delays in shifting and the transmission sounded rough and it was delayed. when the car was put in park the whole dashboard lit up with emissions system problem, Stop dr... Read more

Incident date: Jun 18, 2025

WHEN TRYING TO BACK IN GARAGE, TRANSMISSION WOULD NOT GO IN REVERSE AT ALL AND CAN ONLY MOVE FORWARD, AT TIMES, THE NAVIGATION DISPLAY SCREEN WILL TURN OFF OR FREEZE BEFORE OPERATING NORMALLY, AND THE BRAKES HAVE BEEN SQUEEKING EVER SINCE IT WAS DRIVEN OFF THE CAR LOT WHEN PURCHASED NEW; GM SAYS THA... Read more

Incident date: Aug 5, 2025

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power after the engine made an abnormal sound. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic to be diagnosed,... Read more

Incident date: Jul 27, 2025

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The contact s... Read more

Incident date: Jul 27, 2025

The fuel pump went out, left me stranded and was replaced The transmission went out and was replaced. The lifters in the engine were replaced. When will the engine recall be addressed/acted on? The "cure" to install heavier engine oil is a very bad "bandaid"....truly masks the problem. Maybe the C... Read more

Incident date: Jul 27, 2025

Incident date: Apr 15, 2025

Service Shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the Service Shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almo... Read more

Incident date: May 12, 2025

low coolant level, white exhaust smoke and/or may run in a rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This is due to coolant... Read more

Incident date: Mar 15, 2025

Unknown, The car refused to turn on one day and then started up again once I popped the hood. The car refused to go into reverse, I tried some reboot steps and the car started driving like normal, drove the car all the way from NV to NV, husbands new military station, took the car to the ford deal... Read more

Incident date: Apr 10, 2025

The headlights are dim. I have replaced them with brighter H11 bulbs but I still cannot see. Others who have driven my car have indicated that the headlights are noticeably dimmer than normal. I literally cannot see the roadway. Also, I started having problems with the CVT shortly before 60,00... Read more

Incident date: Mar 31, 2025

In February 2024, I received the enclosed safety recall notice from Ford Motor Company regarding my 2018 Ford Explorer. The notice described a problem with A-pillar applique trim clip attachments that could cause the pillar trim become detached. In March 2024 while driving home from Pittsburgh PA, ... Read more

Incident date: Mar 31, 2025

The contact owns a 2025 Toyota Land Cruiser. The contact stated that while in reverse(R) and depressing the brake pedal, the vehicle made an abnormal loud sound. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The manufacturer was informed of the failure and a case was f... Read more

Incident date: Mar 31, 2025

Started 2018 Mazda CX-5 and the engine was extremely loud and a ticking noise was heard. Brought it to my local garage (Charlies Garage) and it was determined that the lifters needed replacement. Garage told me that Mazda issued a Service Alert on November 22, 2019 (Alert # SA-012/19) and did not no... Read more

Incident date: Nov 30, 2024

My car has been having issues since I hit 40k in 2022. Each time I took it in to Ontario Volkswagon for a diagnosis and repair they could find anything because the check engine light was not on. So they would tell me "based on milage this is the service we recommend" The dealer kept telling me its t... Read more

Incident date: Nov 19, 2024

Engine began to overheat. Drove home. Started up the next morning and it smelled liek somethin was burning. Took it a car repair. He said the collant had leaked into the engine block and the engine had to be replaced. 6 to 8 thousand dollars. Car only has 47,000 miles on it. There is a recall... Read more

Incident date: Nov 19, 2024

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re... Read more

Incident date: Nov 19, 2024

The contact owns a 2021 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amoun... Read more

Showing 50 of 113 complaints.

NHTSA Safety Ratings, 2021 AUDI Q5

2021 Audi Q5 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2021 AUDI Q5

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (AM-S7) (All-Wheel Drive)	23.0	28.0	25.0	Premium	$3,300
2.0L 4-cyl, Automatic (AM-S7) (All-Wheel Drive)	25.0	29.0	27.0	Premium and Electricity	$3,050

CO2 Emissions: 349.0 g/mile (Small Sport Utility Vehicle 4WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2021 AUDI Q5

909 manufacturer communications from 643 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	137
110000 ELECTRICAL SYSTEM	97
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	63
980000 UNKNOWN OR OTHER	53
353000 EQUIPMENT:ELECTRICAL	40
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	36
060000 ENGINE AND ENGINE COOLING	31
118000 ELECTRICAL SYSTEM:SOFTWARE	29

980000 UNKNOWN OR OTHER

This bulletin provides information when there are scratches, or a coating on the cover of the instrument cluster, or particles in the housing.

980000 UNKNOWN OR OTHER

This bulletin provides general information regarding outside air temperature readings.

120000 EXTERIOR LIGHTING

This bulletin provides information when the headlights do not turn off during daylight hours.

980000 UNKNOWN OR OTHER

Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure U060B00 - no com to G31 boost pressure sensor Airbag light on, DTCs B101704, B

980000 UNKNOWN OR OTHER

This bulletin provides information when there is noise from around the instrument cluster.

120000 EXTERIOR LIGHTING

This bulletin provides information when there is a functional issue with the lights in the rear lid; B146C29.

980000 UNKNOWN OR OTHER

This bulletin provides information when the panoramic sunroof opening outer perimeter seal is loose.

980000 UNKNOWN OR OTHER

This bulletin provides information for when there is noise when steering.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.

980000 UNKNOWN OR OTHER

This bulletin provides information when there is a wrong way driver warning in the MMI with MIB3.

980000 UNKNOWN OR OTHER

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions

110000 ELECTRICAL SYSTEM

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions

110000 ELECTRICAL SYSTEM

This bulletin provides information when there is an air suspension malfunction warning in the cluster; DTC C1260F0n or U112100 is stored in the suspension control module.

021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

This bulletin provides information when there is an air suspension malfunction warning in the cluster; DTC C1260F0n or U112100 is stored in the suspension control module.

980000 UNKNOWN OR OTHER

Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1

980000 UNKNOWN OR OTHER

This bulletin provides general troubleshooting for connection complaints related to Apple CarPlay.

980000 UNKNOWN OR OTHER

This bulletin provides information for when DTC P0A7D00 is stored.

140000 AIR BAGS

This repair authorization requests that technicians contact the Technical Assistance Center in instances where the Airbag warning lamp is on, DTC B101704, B103604.

980000 UNKNOWN OR OTHER

This bulletin provides information when the remote control key is inoperative.

980000 UNKNOWN OR OTHER

This Pending Service Solution (PSS) requests that technicians create a PSS Database record in instances where the radio favorites are lost/shortcuts are greyed out in vehicles with MIB3.

980000 UNKNOWN OR OTHER

This bulletin provides information when the DTC B200096 or B200000 is stored in the telematics control module; ConBox High.

100000 POWER TRAIN

This bulletin provides information when there is binding or vibrations in tight turns in vehicles equipped with quattro Ultra.

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

This TSB describes a method for leak detection for R134A and R1234yf refrigerant platforms only.

350000 EQUIPMENT

This bulletin provides information on various improvements for MIB 3.

110000 ELECTRICAL SYSTEM

This bulletin provides information on various improvements for MIB 3.

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

160000 STRUCTURE

This bulletin provides information when the rear lid is not closing fully, rear lid lock not engaging in the secondary latch position, DTC B113E29, and B12E015.

119431 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.

119423 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.

110000 ELECTRICAL SYSTEM

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.

119431 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.

060000 ENGINE (PWS)

This bulletin provides information when there are whistling noises from the turbo charger at 1500 - 2200 RPM, and approximately 70% load.

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

This bulletin provides information when there are whistling noises from the turbo charger at 1500 - 2200 RPM, and approximately 70% load.

010000 STEERING

This bulletin provides information on the identification of noises in the dynamic steering.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

980000 UNKNOWN OR OTHER

This bulletin provides information if there is noise when steering the vehicle.

010000 STEERING

This bulletin provides information if there is noise when steering the vehicle.

119127 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT

This bulletin provides information when the low coolant light is on but the coolant level is within specifications.

980000 UNKNOWN OR OTHER

This bulletin provides information when the low coolant light is on but the coolant level is within specifications.

980000 UNKNOWN OR OTHER

This bulletin provides information on visual concerns with the headlight lens.

121000 EXTERIOR LIGHTING:HEADLIGHTS

This bulletin provides information on visual concerns with the headlight lens.

980000 UNKNOWN OR OTHER

This bulletin provides information when the exterior lights have moisture accumulation.

120000 EXTERIOR LIGHTING

This bulletin provides information when the exterior lights have moisture accumulation.

980000 UNKNOWN OR OTHER

This bulletin provides information from the front end and dash panel are heard when the vehicle is moving.

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

This bulletin provides information from the front end and dash panel are heard when the vehicle is moving.

112100 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)

This bulletin provides information for when the starter/generator drive belt is noise or came off; DTC P2BA300 may be stored in the ECM.

980000 UNKNOWN OR OTHER

This bulletin provides information for when the starter/generator drive belt is noise or came off; DTC P2BA300 may be stored in the ECM.

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Pending Service Solution (PSS) requests that a record be added to the PSS database in instances where the radio favorites are lost, shortcuts are greyed out on lower screen with MIB3 vehicles.

353000 EQUIPMENT:ELECTRICAL

This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instances where the star button function assignment is lost on the multifunction steering wheel is lost sporadically.

118200 ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN

This bulletin provides information on various improvements for MIB 3.

274200 LANE DEPARTURE: LANE KEEP: STEERING ASSIST

This bulletin provides information for when the message "Audi Active Lane Assist/Traffic Jam Assist: malfunction" appears, and DTC U112300 is stored in one of two control modules.

980000 UNKNOWN OR OTHER

This bulletin provides information for when the rear lid does not close fully, and the rear lid lock does not engage the secondary latch position; DTCs DTC B113E29, B12E015, B113E07.

162700 STRUCTURE:BODY:TRUNK LID

This bulletin provides information for when the rear lid does not close fully, and the rear lid lock does not engage the secondary latch position; DTCs DTC B113E29, B12E015, B113E07.

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

This bulletin provides information when quattro Ultra has vibrations or binding in tight turns.

980000 UNKNOWN OR OTHER

This bulletin provides information when the power rear lid cannot be opened; DTC B113E07 and/or B113E29 are stored in the rear lid electronics module.

162700 STRUCTURE:BODY:TRUNK LID

This bulletin provides information when the power rear lid cannot be opened; DTC B113E07 and/or B113E29 are stored in the rear lid electronics module.

118000 ELECTRICAL SYSTEM:SOFTWARE

This bulletin provides information when Apple CarPlay cannot be started using Wi-Fi connection (Wireless CarPlay).

980000 UNKNOWN OR OTHER

This bulletin provides information when Apple CarPlay cannot be started using Wi-Fi connection (Wireless CarPlay).

350000 EQUIPMENT

This bulletin provides information when Apple CarPlay cannot be started using Wi-Fi connection (Wireless CarPlay).

020000 SUSPENSION

This bulletin provides information when DTCs B200FF0, B200FF1, B200FF3, or B200FF4, B200FF5 are stored in the J775 suspension control unit.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This bulletin provides information for when Apple CarPlay pops up or takes over audio without user intervention in vehicles with the Audi Smartphone Interface.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

This bulletin provides information for when Outlook contacts are not accessible via the MMI with Apple devices.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This bulletin provides information for when Outlook contacts are not accessible via the MMI with Apple devices.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information for when the low coolant light is illuminated but the coolant level is within specifications.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This bulletin provides information pertaining to MMI Navigation database concerns.

140000 AIR BAGS

This bulletin provides information for when the airbag light is illuminated, DTCs B103613, B101713, B101813, B101904.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

This bulletin provides information when the Audi virtual cockpit has a white sheen.

980000 UNKNOWN OR OTHER

This bulletin provides information when the Audi virtual cockpit has a white sheen.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

This bulletin provides information for when there is a pixel error in the Audi virtual cockpit.

980000 UNKNOWN OR OTHER

This bulletin provides information for when there is a pixel error in the Audi virtual cockpit.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

This bulletin provides information for when the Audi virtual cockpit is distorted due to a broken screen.

980000 UNKNOWN OR OTHER

This bulletin provides information for when the Audi virtual cockpit is distorted due to a broken screen.

060000 ENGINE (PWS)

This bulletin provides information when whistling noises are heard from the turbocharger at 1500-2200 rpm and approximately 70% load on 4 cyl 2.0 TFSI.

980000 UNKNOWN OR OTHER

This bulletin provides information when whistling noises are heard from the turbocharger at 1500-2200 rpm and approximately 70% load on 4 cyl 2.0 TFSI.

353000 EQUIPMENT:ELECTRICAL

This bulletin provides information when there are flickering lines in Audi virtual cockpit.

100000 POWER TRAIN

This bulletin provides information when there is oil residue on the cylinder head cover.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

This bulletin provides information when there is function restriction with event memory P071800 - P276800 (symptom 20736-20737).

100000 POWER TRAIN

This bulletin provides information when there is function restriction with event memory P071800 - P276800 (symptom 20736-20737).

100000 POWER TRAIN

This bulletin provides service information on noises from the drivetrain duel-mass flywheel.

353000 EQUIPMENT:ELECTRICAL

Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs

118000 ELECTRICAL SYSTEM:SOFTWARE

This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.

118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

This bulletin provides information when the parking assistance provides false warnings.

118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

This bulletin provides information when the parking assistance provides false warnings.

100000 POWER TRAIN

This bulletin provides service information when there are noises from the drivetrain, dual mass flywheel.

095100 FUEL SYSTEM, OTHER:KINETIC:FLYWHEEL,BEARINGS

This bulletin provides service information when there are noises from the drivetrain, dual mass flywheel.

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

340000 COMMUNICATION

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

980000 UNKNOWN OR OTHER

This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.

036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.

118820 ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SENSOR

This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.

140000 AIR BAGS

This bulletin provides information when the airbag warning light is on, DTCs B100A1B, B100B1B.

353000 EQUIPMENT:ELECTRICAL

This bulletin provides information for when there is a function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737).

980000 UNKNOWN OR OTHER

This bulletin provides information when there is a rattle noise from the rear suspension.

980000 UNKNOWN OR OTHER

This bulletin provides information for when there is a function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737).

022000 SUSPENSION:REAR

This bulletin provides information when there is a rattle noise from the rear suspension.

Showing 100 of 909 bulletins.

AUDI Q5 - All Years Overview

Complete safety history for the AUDI Q5 across all model years (2008, 2025).

87 Total Recalls

1,888 Total Complaints

0 Investigations

94 Reported Crashes

35 Reported Fires

3 Reported Deaths

AUDI Q5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	5	View
2025	1	99	View
2024	4	34	View
2023	5	75	View
2022	4	29	View
2021 (current)	8	113
2020	6	39	View
2019	5	82	View
2018	6	329	View
2017	5	57	View
2016	5	104	View
2015	6	125	View
2014	5	135	View
2013	5	107	View
2012	6	203	View
2011	5	194	View
2010	4	122	View
2009	6	36	View
2008	1	0	View

Other AUDI Models

Model	Recalls	Complaints
A6	205	2,172	View
A8	138	357	View
Q7	134	1,343	View
A4	129	3,629	View
A7	120	209	View
S6	118	187	View
S3	111	122	View
A5	100	418	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 AUDI Q5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2021 AUDI Q5

Safety Technology

EPA Fuel Economy, 2021 AUDI Q5

Technical Service Bulletins, 2021 AUDI Q5

Most Affected Components

AUDI Q5 - All Years Overview

AUDI Q5 - Year by Year

Other AUDI Models