2011 AUDI Q5
5 recalls, 193 complaints - 1,445 TSBs
18V818000 Nov 19, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement re... Read more
Consequence
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
18V082000 Jan 30, 2018
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure m... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This reca... Read more
17V001000 Jan 3, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weake... Read more
Consequence
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this ... Read more
16V660000 Sep 13, 2016
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016.... Read more
16V078000 Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are av... Read more
Complaint Statistics
193 total complaints
5 crashes 4 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 66 |
| ENGINE | 42 |
| FUEL/PROPULSION SYSTEM | 24 |
| POWER TRAIN | 13 |
| UNKNOWN OR OTHER | 8 |
| FUEL SYSTEM, GASOLINE | 7 |
| ELECTRICAL SYSTEM | 7 |
| SERVICE BRAKES | 4 |
| STRUCTURE:BODY | 3 |
| VEHICLE SPEED CONTROL | 3 |
SUSPENSION
Aug 5, 2026
Incident date: Jul 10, 2026
During an inspection of my 2011 Audi Q5 at Audi Burlington, severe corrosion was discovered on the rear subframe, which supports rear suspension components. The corrosion was substantially worse than normal surface rust and may compromise the structural integrity of the subframe and suspension mount... Read more
SERVICE BRAKES
Apr 17, 2025
Incident date: Apr 16, 2025
When traveling slowly and braking, if you hit a bump the car steering begins to shake wildly that makes you feel you will lose control. You have to bump the brakes to make it stop. Seems like the anti lock brakes kick in when it shouldn’t and because it is the front tires make the car violently sh... Read more
ELECTRICAL SYSTEM
Apr 13, 2025
Incident date: Mar 17, 2025
ESC ERROR PARKING BREAK NOT RELEASING Dashboard lights started flashing Check engine light came on
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Jan 18, 2025
Incident date: Jan 1, 2025
The Charging unit made by Enel X called a JuiceBox 40 failed to complete a charge. Upon examination of the charger it was determined that the plug from the unit to the 240V receptacle was fused to the outlet and could not be removed. When my electrician opened the box he was able to force the plug o... Read more
ENGINE
Jan 18, 2025
Incident date: Jan 1, 2025
The Turbo Actuator on the Ram 2500's especially Gen 4 are known to have faulty Turbo Actuators on them. There is a huge supply issue with trying to get one for repair , I called every auto parts store and no one could get one due to manufacture constraints. Basically they told me to call the dealer ... Read more
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Jan 18, 2025
Incident date: Jan 1, 2025
The Charging unit made by Enel X called a JuiceBox 40 failed to complete a charge. Upon examination of the charger it was determined that the plug from the unit to the 240V receptacle was fused to the outlet and could not be removed. When my electrician opened the box he was able to force the plug o... Read more
POWER TRAIN
Jan 30, 2023
Incident date: Dec 28, 2022
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted to first gear. The service warning light was illuminated. The contact then stated that after she drove home, she turned off and restarted the vehicle and the warning light disap... Read more
FUEL SYSTEM, GASOLINE
Nov 4, 2022
Incident date: Oct 4, 2022
The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replac... Read more
ENGINE
Aug 25, 2022
Incident date: Jun 10, 2020
Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 Model Year Audi Vehicles with 2.0 TFSI Engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that “vehicle does not have the extended warranty for fuel injectors and the informat... Read more
FUEL/PROPULSION SYSTEM
Aug 25, 2022
Incident date: Jun 10, 2020
Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 Model Year Audi Vehicles with 2.0 TFSI Engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that “vehicle does not have the extended warranty for fuel injectors and the informat... Read more
UNKNOWN OR OTHER
May 20, 2022
Incident date: May 20, 2022
During a routine inspection my mechanic noticed the subframe of my 2011 Audi Q5 was rusted through in numerous spots. It seemed odd that a vehicle bought new and garaged since it was purchased had such extensive rust. Pictures of the rusted subframe were taken and shown to the local Audi dealer. The... Read more
VEHICLE SPEED CONTROL
Nov 3, 2021
Incident date: Nov 1, 2021
VARIABLE SPEED CONTROL PROBLEMS- ACCELERATES AND DECELERATES IRREGULARLY.
ENGINE
Nov 3, 2021
Incident date: Nov 1, 2021
VARIABLE SPEED CONTROL PROBLEMS- ACCELERATES AND DECELERATES IRREGULARLY.
FUEL/PROPULSION SYSTEM
Oct 29, 2021
Incident date: Oct 18, 2021
My car smells like gas, I took it to the dealership ans they said my fuel pump flange is leaking gas
STEERING
Dec 24, 2020
Incident date: Dec 23, 2020
AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SID... Read more
SUSPENSION
Dec 24, 2020
Incident date: Dec 23, 2020
AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SID... Read more
ENGINE
Dec 24, 2020
Incident date: Dec 23, 2020
AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SID... Read more
FUEL SYSTEM, GASOLINE
Nov 12, 2020
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE STARTED SMELLING FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT CALLED THE LOCAL DEALER KARMART OF MAUI (411 HUKU LII PL #103, KIHEI, HI 96753, (808) 419-7400) AND THE DEALER WAS MADE AWARE OF THE FAILURE. ... Read more
SERVICE BRAKES
Sep 16, 2020
Incident date: Apr 16, 2020
TOOK MY VEHICLE TO THE DEALER FOR NEW BRAKE PADS BRAKES AND ROTORS. UPON LEAVING THE CAR WAS MAKING A LOUD NOISE ON THE RIGHT SIDE. I CALLED THE DEALER TO COMPLAIN AND WAS TOLD IT WILL WEAR OFF. EXT FEW TIMES I DROVE THE BRAKES FAILED. I CALLED AUDI AND BROUGHT MY CAR BACK AND NOW THEY WANT ME TO... Read more
FUEL/PROPULSION SYSTEM
Sep 16, 2020
Incident date: Apr 2, 2020
MY CAR STARTED TO SMELL LIKE GAS AND WHEN I TOOK IT TO THE DEALER THE SAID IT WAS THE FLANGE/ FUEL PUMP AND THAT THE RECALL WAS ALREADY DONE BUT THE SAME ISSUE PERSIST. THE YET ME DRIVE HOME WITH GAS POURING OUT OF MY CAR AFTER SEEING IT AND WANT TO CHARGE ME 1800 FOR A RECALLED PART. I WAS TERRIB... Read more
ENGINE
Jun 6, 2020
Incident date: Mar 16, 2020
MY WIFE AND I HAD THE VEHICLE SERVICES AT AUDI OF TURNERSVILLE FOR $8000.00 AT THE SERVICE WRITERS SUGGESTION. WE NEEDED A NEW TURBO WITH THE ACCESSORIES. AFTER THAT THE VEHICLE RAN FINE FOR A COUPLE OF WEEKS. ON THE BEGINNING OF THE NEXT MONTH THE VEHICLE STARTED HAVING PROBLEMS AGAIN! NOT STARTING... Read more
ENGINE
Jun 1, 2020
Incident date: Jun 1, 2020
MY CAR WOULD NOT START AND I HAD MY CAR TOWED TO FORT MYERS AUDI. AFTER THE DIAGNOSTICS THEY SAID THE TIMING CHAIN HAD FAILED AND CAUSED A CYLINDER HEAD TO CRACK AND THE TURBO HAD ISSUES AS WELL. THEY TOLD US THAT AUDI WILL COVER THE TIMING CHAIN AND ONLY 50% OF THE CYLINDER HEAD. THE QUOTE GIVEN... Read more
UNKNOWN OR OTHER
May 12, 2020
Incident date: May 11, 2020
MY CAR HAS HAD ELECTRICAL ISSUES THAT THE DEALER HAS NOT BEEN ABLE TO RESOLVE. THINGS HAVE GOTTEN WORSE. YESTERDAY MY SON THROUGH A FIT WHILE DRIVING ON THE FREEWAY AND OPENED THE BACK DOOR WHILE I WAS GOING OVER 60 MILES AN HOUR AND THE DOOR LOCK LIGHT WAS LIT. I FEEL THAT UNDER NO CIRCUMSTANCE SHO... Read more
ELECTRICAL SYSTEM
May 12, 2020
Incident date: May 11, 2020
MY CAR HAS HAD ELECTRICAL ISSUES THAT THE DEALER HAS NOT BEEN ABLE TO RESOLVE. THINGS HAVE GOTTEN WORSE. YESTERDAY MY SON THROUGH A FIT WHILE DRIVING ON THE FREEWAY AND OPENED THE BACK DOOR WHILE I WAS GOING OVER 60 MILES AN HOUR AND THE DOOR LOCK LIGHT WAS LIT. I FEEL THAT UNDER NO CIRCUMSTANCE SHO... Read more
STEERING
Feb 28, 2020
Incident date: Feb 14, 2020
I HAVE BEEN DRIVING ON THE HIGHWAY AND CITY AND IT APPEARS THE STEERING IS SOMETIMES STIFF AND THEN SOFT , I HAVE CHECKED THE POWER STEERING FLUID LEVEL AND ITS FULL. THIS IS AN ISSUE BECAUSE ITS HARD TO MAKE TURNS AS THE STEERING WHEEL STIFFENS UP. ANOTHER ISSUE IS THE CAR CONSUMES ABOUT 1 QUART OF... Read more
ENGINE
Feb 28, 2020
Incident date: Feb 14, 2020
I HAVE BEEN DRIVING ON THE HIGHWAY AND CITY AND IT APPEARS THE STEERING IS SOMETIMES STIFF AND THEN SOFT , I HAVE CHECKED THE POWER STEERING FLUID LEVEL AND ITS FULL. THIS IS AN ISSUE BECAUSE ITS HARD TO MAKE TURNS AS THE STEERING WHEEL STIFFENS UP. ANOTHER ISSUE IS THE CAR CONSUMES ABOUT 1 QUART OF... Read more
ENGINE
Dec 23, 2019
Incident date: Dec 5, 2019
MY 2011 AUDI Q5 WOULD NOT START ONE MORNING WHEN TRYING TO START THE CAR IN MY GARAGE (DEC 2019). I HAD IT TOWED TO THE FLETCHER JONES AUDI DEALERSHIP IN CHICAGO IL WHERE I HAVE BEEN A LOYAL CUSTOMER SINCE MOVING HERE IN 2014. THEY PERFORMED A DIAGNOSTIC AND IDENTIFIED THAT THE TIMING CHAIN TENSIO... Read more
ENGINE
Dec 12, 2019
Incident date: Dec 12, 2019
OIL CONSUMPTION ISSUE WHILE DRIVING DOWN THE ROAD. UNDER ANY ACCELERATION, SMOKE COMES OUT THE EXHAUST. USES ABOUT 1 QUART OF OIL PER 300 MILES. LEAK DOWN TEST WAS DONE, SHOWING LEAKAGE PAST PISTON RINGS. RESULTING IN A COMPLETE REBUILD OF ENGINE COSTING ME $5,000 PLUS. VEHICLE HAS JUST ABOUT 100,00... Read more
POWER TRAIN
Aug 28, 2019
Incident date: May 8, 2019
TRANSMISSION SHIFT GEARS VERY BAD, WHILE BREAKING, FROM 2 GEAR TO 1ST GEAR CAR "JUMPS" FORWARD, I SEEN A LOT OF PEOPLE COMPLAINING ABOUT IT. SOMETHIMES WHEN I PUT IN TO REVERSE, IT TAKES A MINUTE UNTIL IT START DRIVING.
POWER TRAIN
Jul 29, 2019
Incident date: Jul 11, 2019
TIMING CHAIN ISSUE THAT CAUSED IT TO JUMP, DAMAGING THE CYLINDER HEADS AND VALVES. AS I WAS PROCEEDING TO STOP AT AT A LIGHT, THE FRONT END OF THE CAR BEGAN TO SHAKE AND THE ENGINE SEEMED OFF. AT A FULL STOP, THE ENGINE SPUTTERED AGAIN AND THEN PROCEEDED TO DIE. THE CAR WOULDN'T START, SO I COUL... Read more
ENGINE
Jul 29, 2019
Incident date: Jul 11, 2019
TIMING CHAIN ISSUE THAT CAUSED IT TO JUMP, DAMAGING THE CYLINDER HEADS AND VALVES. AS I WAS PROCEEDING TO STOP AT AT A LIGHT, THE FRONT END OF THE CAR BEGAN TO SHAKE AND THE ENGINE SEEMED OFF. AT A FULL STOP, THE ENGINE SPUTTERED AGAIN AND THEN PROCEEDED TO DIE. THE CAR WOULDN'T START, SO I COUL... Read more
ENGINE
Jul 18, 2019
Incident date: Jul 1, 2019
AT ABOUT 63,000 MILES MY CHECK ENGINE LIGHT WENT ON AND I CHECKED CODE AND P0018 SHOWED UP. IT FAILED EMISSIONS TEST SUBSEQUENTLY FOR LICENSE RENEWAL. I TOOK IN TO DEALERSHIP AND FIRST TIME THEY SAID A SENSOR WAS SLIGHTLY LOOSE AND A LITTLE CORROSION ON. SAID IT WAS FIXED AND MEETS MANUF. SPECIFI... Read more
ENGINE
Jul 10, 2019
Incident date: Jul 3, 2019
AT 79,000 MILES ENGINE NEEDS TO BE REPLACED AFTER TIMING BELT AND TENSIONER FAILED. THIS IS THE 2ND ENGINE FOR THIS CAR. TIMING BELT DESTROYED PISTONS, RODS AND CYLINDERS. WARNING LIGHT WENT ON, I TOOK IT TO THE DEALER, AND IT FORTUNATELY EXHIBITED THE FAILURE AT THE DEALERSHIP.
ENGINE
Jul 9, 2019
Incident date: Jan 1, 2011
CAR WAS SOLD WITHOUT AN OIL DIP-STICK. THE SEQUENCE OF BUTTONS TO PUNCH TO BRING UP AN OIL-LEVEL READOUT RARELY WORKS. THIS IS A SAFETY DEFECT.
ENGINE
Jul 5, 2019
Incident date: Jun 11, 2018
TIMING CHAIN AND TENSIONER FAILED, CAR BECAME COMPLETELY INOPERABLE. STOPPED IN THE MIDDLE OF A MAJOR INTERSECTION IN RUSH HOUR.
VISIBILITY/WIPER
Jul 4, 2019
Incident date: Jul 3, 2019
THE SUNROOF SUNSHADE BROKE WHILE RETRACTING AND BLOCKED REAR WINDOW CAUSING A HAZARD. I HAD TO TAPE IT UP AS IT IS NOW ONLY PARTIALLY ATTACHED AND I AM UNABLE TO REMOVE. IT IS TAPED SO I CAN CONTINUE DRIVING SAFETLY. I WAS DRIVING WHEN THIS HAPPENED.
ENGINE
Jun 16, 2019
Incident date: Jun 7, 2019
UPON ATTEMPTING TO START THE ENGINE, THE TIMING CHAIN SLIPPED CAUSING PISTONS TO HIT INTAKE VALVES, WRECKING ENGINE. ONLY 77,000 MILES ON VEHICLE. I DO NOT QUALIFY FOR CLASS ACTION SETTLEMENT DUE TO FILING DEADLINES BUT AM FACING UP TO $14,000 IN REPAIR COSTS. IT IS UNREASONABLE FOR AN ENGINE TO FAI... Read more
ENGINE
Jun 12, 2019
Incident date: Apr 16, 2019
TAKATA RCALL NOT DONE
FUEL/PROPULSION SYSTEM
Jun 12, 2019
Incident date: Apr 16, 2019
TAKATA RCALL NOT DONE
AIR BAGS
Jun 12, 2019
Incident date: Apr 16, 2019
TAKATA RCALL NOT DONE
ELECTRICAL SYSTEM
Jun 9, 2019
Incident date: May 4, 2019
WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT ... Read more
AIR BAGS
Jun 9, 2019
Incident date: May 4, 2019
WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT ... Read more
FUEL/PROPULSION SYSTEM
Jun 9, 2019
Incident date: May 4, 2019
WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT ... Read more
ENGINE
Jun 9, 2019
Incident date: Jun 8, 2019
EXCESSIVE OIL LEAKING FROM UNDERCARRIAGE
POWER TRAIN
Jun 9, 2019
Incident date: Jun 8, 2019
EXCESSIVE OIL LEAKING FROM UNDERCARRIAGE
AIR BAGS
Jun 5, 2019
Incident date: Sep 15, 2017
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 585-6600) WAS CO... Read more
AIR BAGS
May 31, 2019
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT AUDI ROCHESTER (LOCATED AT 3955 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 334-1600) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACT... Read more
ENGINE
Apr 4, 2019
Incident date: Mar 1, 2019
I WAS DRIVING ON A BUSY STREET AND THE CAR SUDDENLY STARTED BUCKING AND FELT LIKE IT WAS GOING TO STALL. FORTUNATELY, I WAS ABLE TO PULL OVER. THE CAR WOULD NOT START AND HAD TO BE TOWED.
ELECTRICAL SYSTEM
Apr 1, 2019
Incident date: Apr 14, 2017
MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMP... Read more
ENGINE
Apr 1, 2019
Incident date: Apr 14, 2017
MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMP... Read more
Showing 50 of 193 complaints.
NHTSA Safety Ratings, 2011 AUDI Q5
2011 Audi Q5 SUV AWD
| Category | Rating |
|---|---|
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2011 AUDI Q5
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic (S8) (All-Wheel Drive) | 20.0 | 27.0 | 22.0 | Premium | $3,450 |
| 3.2L 6-cyl, Automatic (S6) (All-Wheel Drive) | 18.0 | 23.0 | 20.0 | Premium | $3,800 |
CO2 Emissions: -1.0 g/mile (Sport Utility Vehicle - 4WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2011 AUDI Q5
1,445 manufacturer communications from 1003 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 121 |
| 060000 ENGINE AND ENGINE COOLING | 107 |
| 350000 EQUIPMENT | 105 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 92 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 65 |
| 060000 ENGINE (PWS) | 62 |
| 140000 AIR BAGS | 53 |
| 100000 POWER TRAIN | 47 |
A872474202012414
Apr 29, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when the air conditioning is no longer operative; DTC 00457, 00256, 01592.
A9024842032113_9
Apr 16, 2024
980000 UNKNOWN OR OTHER
This bulletin provides general information regarding outside air temperature readings.
A9624962027416_7
Apr 12, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when the sunglass holder will not close or is stuck closed.
A9024832059335_5
Apr 11, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when there is noise from around the instrument cluster.
A5724342017082_1
Apr 3, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when the remote control key is inoperative.
A9424722073282_1
Mar 9, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information on visual concerns with the headlight lens.
A9424722073282_1
Mar 9, 2024
121000 EXTERIOR LIGHTING:HEADLIGHTS
This bulletin provides information on visual concerns with the headlight lens.
A4824612034351_1
Feb 19, 2024
980000 UNKNOWN OR OTHER
This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering slowly.
A4824612034351_1
Feb 19, 2024
012000 STEERING:COLUMN
This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering slowly.
A4824602073033_1
Feb 19, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information for when the steering column adjustment does not work.
A4824602073033_1
Feb 19, 2024
012000 STEERING:COLUMN
This bulletin provides information for when the steering column adjustment does not work.
A9124632044694_3
Feb 7, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This bulletin provides information pertaining to MMI Navigation database concerns.
A7024872038029_9
Feb 6, 2024
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This bulletin provides information for when there are noises from the headliner/sunroof area.
A0023822047812_7
Dec 22, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
A912306202432310
Dec 21, 2023
118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
This bulletin provides information when the parking assistance provides false warnings.
A912306202432310
Dec 21, 2023
118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
This bulletin provides information when the parking assistance provides false warnings.
A4523362072304_1
Dec 13, 2023
118820 ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SENSOR
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
A4523362072304_1
Dec 13, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
A4523362072304_1
Dec 13, 2023
036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
A9023562032113_8
Nov 16, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin provides general information about the outside air temperature reading.
A0023812070568_2
Nov 7, 2023
350000 EQUIPMENT
This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis.
A9423672071954_1
Oct 30, 2023
123000 EXTERIOR LIGHTING:TAIL LIGHTS
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
A9423672071954_1
Oct 30, 2023
121000 EXTERIOR LIGHTING:HEADLIGHTS
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
A7423262071893_1
Oct 25, 2023
355100 EQUIPMENT:OTHER:LABELS
This bulletin provides damage assessment guidelines for textile seat covers.
A0123812028842_4
Oct 13, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides instructions regarding unauthorized chip tuning (TD1).
A0023762071721_1
Oct 13, 2023
350000 EQUIPMENT
This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans (Ghost faults).
A0023762071721_1
Oct 13, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans (Ghost faults).
A0023742052680_4
Oct 4, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on the additional reporting requirements for safety related inquiries.
A0023712070568_1
Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on professional noise analysis with the VAS 611 015 PICO NVH Tool.
A9123262071264_1
Aug 23, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This bulletin provides information for when the customer has concerns about the navigation route guidance.
A9123262071264_1
Aug 23, 2023
350000 EQUIPMENT
This bulletin provides information for when the customer has concerns about the navigation route guidance.
A9023322059335_4
Jul 19, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin provides information for when there is noise from the area around the instrument cluster.
A6423922020552_1
Jul 19, 2023
130000 VISIBILITY
This bulletin provides information for when exterior glass cleaning is needed.
A8723452041717_9
Jul 19, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin provides information on the GFF test plan required when replacing the A/C compressor.
A4823412028220_1
Jun 20, 2023
011000 STEERING: STEERING WHEEL/HANDLE BAR
This bulletin provides information for instances where the steering wheel leather is damaged.
A102326201828810
Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on checking for debris when replacing an engine.
A9123062010146_8
Jun 14, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin provides information for when an unpleasant odor is coming from the heating and ventilation system.
A8723442010146_8
Jun 14, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin provides information for when an unpleasant odor is coming from the heating and ventilation system.
A9423652061922_3
Jun 8, 2023
120000 EXTERIOR LIGHTING
This bulletin provides detailed information on the proper documentation of optical concerns for headlights and taillights.
A5723082027406_5
Jun 5, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
This bulletin provides information regarding the Audi advanced key.
A0023702021205_7
May 12, 2023
355100 EQUIPMENT:OTHER:LABELS
This bulletin provides instructions for ordering replacement Safety Certification labels or VIN plates.
A0023692031473_4
May 8, 2023
160000 STRUCTURE
This bulletin provides information for when car wash bristles become stuck in the body gap between the headlight and fender.
A0023692031473_4
May 8, 2023
121000 EXTERIOR LIGHTING:HEADLIGHTS
This bulletin provides information for when car wash bristles become stuck in the body gap between the headlight and fender.
A9423632061922_2
May 8, 2023
120000 EXTERIOR LIGHTING
This bulletin provides details on how to properly document optical concerns in headlights and taillights for warranty submissions.
A912394201818713
May 8, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information for when the customer advises that there is cracking, grinding, rattling, humming, whining, or similar interference.
DC_AudiRingsV12
Apr 28, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Inside the Rings | Volume 12, Spring 2023
A4423992056386_9
Apr 19, 2023
010000 STEERING
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
A4623432069904_1
Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.
A4623432069904_1
Apr 18, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.
A4623432069904_1
Apr 18, 2023
030000 BRAKES (PWS)
This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.
A4423982056386_8
Apr 18, 2023
010000 STEERING
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
A9023222032113_7
Apr 13, 2023
350000 EQUIPMENT
This information bulletin contains a background on the outside air temperature reading.
A192336202530314
Mar 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on the discontinuation and mixing of Audi-approved engine coolants.
A4023512023187_7
Mar 23, 2023
010000 STEERING
This bulletin states that squeaking noises which may be more prevalent in wet weather during steering is normal and repair is not needed.
A402352202431813
Mar 23, 2023
200000 WHEELS
This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
TRMDMV_MA_Audi
Mar 13, 2023
140000 AIR BAGS
In conjunction with the Massachusetts DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,907 Audi owners in the State of Massachusetts on March 13, 2023.
TRMDMV_NM_Audi
Mar 13, 2023
140000 AIR BAGS
In conjunction with the New Mexico DMV, Audi will be sending Takata airbag recall reminder notices to approximately 389 Audi owners in the State of New Mexico on March 13, 2023.
A9623822056019_2
Feb 14, 2023
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
This bulletin provides instructions for when the anti-theft alarm has gone off for no reason, or did not go off at all. No DTCs are stored.
TRMDMV_CO_Audi
Feb 13, 2023
140000 AIR BAGS
In conjunction with the Colorado DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,174 Audi owners in the State of Colorado on February 13, 2023.
DC_Rings_VOL10
Feb 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Takata recall and 3G turndown
DC_Rings_VOL10
Feb 10, 2023
353000 EQUIPMENT:ELECTRICAL
Takata recall and 3G turndown
DC_Rings_VOL10
Feb 10, 2023
140000 AIR BAGS
Takata recall and 3G turndown
A012341201475312
Feb 6, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.
A012341201475312
Feb 6, 2023
070000 FUEL SYSTEM, GASOLINE
This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.
DC_Alternator_6
Jan 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
A6623942049680_2
Jan 23, 2023
160000 STRUCTURE
This bulletin provides instructions for when the exterior trim has spots.
DC_Alternator_5
Jan 19, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
DC_Alternator_4
Jan 19, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
DC_Alternator_3
Jan 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
A9123592036576_7
Jan 9, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This bulletin advises that the MMI screen may freeze, or go blank and then restart when a special character like a symbol or emoticon is used in the name field for contact(s).
A4623402069078_1
Jan 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin contains instructions for when the zirconium inserts found to be not firmly attached during service work.
DC_Alternator_2
Jan 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
DC_Alternator
Dec 22, 2022
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Support for Customers Affected by Alternator Back-order
DC_RECALLS
Dec 19, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SAFETY RECALLS, COMPLIANCE RECALLS and STOP SALES
A572200202203210
Dec 9, 2022
171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK
This technical service bulletin provides troubleshooting information for the vehicle locking system.
A1922332061604_5
Nov 2, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin contains instructions for resolving a coolant leak.
A1922332061604_5
Nov 2, 2022
350000 EQUIPMENT
This bulletin contains instructions for resolving a coolant leak.
TRMDMV_NY_Audi
Oct 17, 2022
140000 AIR BAGS
In conjunction with the New York DMV, Audi will be sending Takata airbag recall reminder notices to approximately 5,165 Audi owners in the State of New York on October 17, 2022.
TRMDPS_SC_Audi
Sep 19, 2022
980000 UNKNOWN OR OTHER
In conjunction with the South Carolina Department of Public Safety, Audi is sending Takata airbag recall reminder notices to approximately 1,121 Audi owners in the state of South Carolina on September 19, 2022.
A462234203418122
Aug 11, 2022
030000 BRAKES (PWS)
This technical service bulletin provides troubleshooting for brake noise.
TRMDMV_PR_Audi
Jul 25, 2022
350000 EQUIPMENT
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Audi sent Takata airbag recall reminder notices to approximately 565 Audi owners in the State of Puerto Rico on July 25, 2022.
TRMDMV_PR_Audi
Jul 25, 2022
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Audi sent Takata airbag recall reminder notices to approximately 565 Audi owners in the State of Puerto Rico on July 25, 2022.
TRMDMV_VA_Audi
Jul 21, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,026 Audi owners in the State of Virginia on July 21, 2022.
A4822342065978_2
Jul 19, 2022
012000 STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly.
A4822342065978_2
Jul 19, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly.
A4822342065978_2
Jul 19, 2022
350000 EQUIPMENT
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly.
A642285202055211
Jul 5, 2022
130000 VISIBILITY
This bulletin provides instructions on how to properly clean exterior glass.
A642285202055211
Jul 5, 2022
350000 EQUIPMENT
This bulletin provides instructions on how to properly clean exterior glass.
TRMDMV_GA_Audi
Jun 23, 2022
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Audi sent Takata airbag recall reminder notices to approximately 2,616 Audi owners in the State of Georgia on June 22, 2022.
SM 48-2022
Jun 15, 2022
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A4622332051095_7
Jun 9, 2022
980000 UNKNOWN OR OTHER
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
A4622332051095_7
Jun 9, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
44133820344451
Jun 1, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Message "TPMS" in dash insert
A4522262067132_1
May 23, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin contains instructions for when the message "Audi pre sense currently restricted. See owner's manual" is displayed in the instrument cluster without DTCs.
A4622312051095_6
May 19, 2022
353000 EQUIPMENT:ELECTRICAL
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
A442292202256321
May 10, 2022
010000 STEERING
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
A8722272041717_8
May 6, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.
TRMDMV_CA_Audi
May 4, 2022
140000 AIR BAGS
In conjunction with the California Department of Motor Vehicles (DMV), Audi sent Takata airbag recall reminder notices to approximately 12,349 Audi owners in the State of California on April 29, 2022.
AWA 22-04
Apr 25, 2022
140000 AIR BAGS
This Document informs dealers on the new Takata warranty extension for 2005-2017 A3, A4 Avant, A4 Sedan, S4 Sedan, S4, Avant, A4 Cabriolet, S4 Cabriolet, A5 Cabriolet, S5 Cabriolet, A6 Avant, A6 Sedan, Q5, R8 Coupe, R8 Spyder, RS4 Cabriolet
A872225201014617
Apr 16, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin contains instructions for properly cleaning and removing a musty odor from the heating and ventilation system.
Showing 100 of 1,445 bulletins.
AUDI Q5 - All Years Overview
Complete safety history for the AUDI Q5 across all model years (2008, 2025).
87
Total Recalls
1,849
Total Complaints
0
Investigations
91
Reported Crashes
28
Reported Fires
2
Reported Deaths
AUDI Q5 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 0 | 2 | View |
| 2025 | 1 | 96 | View |
| 2024 | 4 | 31 | View |
| 2023 | 5 | 73 | View |
| 2022 | 4 | 26 | View |
| 2021 | 8 | 110 | View |
| 2020 | 6 | 34 | View |
| 2019 | 5 | 79 | View |
| 2018 | 6 | 319 | View |
| 2017 | 5 | 57 | View |
| 2016 | 5 | 104 | View |
| 2015 | 6 | 123 | View |
| 2014 | 5 | 135 | View |
| 2013 | 5 | 107 | View |
| 2012 | 6 | 203 | View |
| 2011 (current) | 5 | 193 | |
| 2010 | 4 | 122 | View |
| 2009 | 6 | 35 | View |
| 2008 | 1 | 0 | View |