2020 AUDI Q5
6 recalls, 34 complaints - 944 TSBs - 5/5 safety rating
23V842000 Dec 13, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Defect Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charg... Read more
Consequence
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters... Read more
22V034000 Jan 26, 2022
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7,... Read more
Consequence
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
21V947000 Dec 8, 2021
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Defect Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, caus... Read more
Consequence
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
21V295000 Apr 26, 2021
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, ... Read more
Consequence
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
20V505000 Aug 26, 2020
SEATS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1... Read more
19V737000 Oct 16, 2019
STRUCTURE:BODY
Defect Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Consequence
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
Complaint Statistics
34 total complaints
1 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 8 |
| ENGINE | 5 |
| SERVICE BRAKES | 3 |
| STEERING | 3 |
| POWER TRAIN | 3 |
| SEAT BELTS | 2 |
| UNKNOWN OR OTHER | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| STRUCTURE:BODY | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
ELECTRICAL SYSTEM
Aug 6, 2026
Incident date: Aug 5, 2026
Engine Start Malfunction Warning Light. Apparently, this has been a problem with the 2020 Q5 (and others) from water backing up from clogged moonroof drainage system allowing water into the L rear compartment housing the Comfort Control Module, wiring, fuses, etc. (or other roof drainage problems a... Read more
VEHICLE SPEED CONTROL
Dec 9, 2025
Incident date: Nov 12, 2025
This has happened twice in a month. I was driving on the interstate and the check engine light began flashing. The engine lost power and would not accelerate beyond 40 mph. The situation was incredibly unsafe as both times I was on the interstate and had to pull over. The second time was at night an... Read more
POWER TRAIN
Dec 9, 2025
Incident date: Nov 12, 2025
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while starting the vehicle, there was an abnormal odor coming from the vehicle. Upon inspecting the vehicle, the contact became aware of coolant leaking from the front of the vehicle near the transmission, with the check engin... Read more
ENGINE AND ENGINE COOLING
Dec 9, 2025
Incident date: Nov 12, 2025
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while starting the vehicle, there was an abnormal odor coming from the vehicle. Upon inspecting the vehicle, the contact became aware of coolant leaking from the front of the vehicle near the transmission, with the check engin... Read more
STEERING
Nov 13, 2025
Incident date: Oct 5, 2025
The contact owns a 2008 Mercury Grand Marquis. The contact stated that the vehicle was included in NHTSA Campaign Number: 13V385000 (Steering). The vehicle was taken to the dealer and the lower intermediate shaft was replaced. The contact stated that it was determined that the upper intermediate sha... Read more
ENGINE AND ENGINE COOLING
Jun 10, 2025
Incident date: May 3, 2024
The contact owns a 2021 Cadillac Escalade. The contact stated while driving 70 MPH, the vehicle started jerking significantly. The check engine and traction control warning lights were illuminated, and a message advising of a rear axle failure was displayed. The contact was able to pull over to the ... Read more
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Apr 7, 2025
Incident date: Apr 7, 2025
The contact owns a 2013 Lincoln MKS. The contact stated that while operating the vehicle, the defroster setting malfunctioned, and the contact was unable to defrost and clear the windows, creating a visibility hazard. The vehicle was taken to the local dealer who diagnosed that the Accessory Protoco... Read more
ENGINE
Feb 17, 2025
Incident date: Feb 9, 2024
I was driving the vehicle on route I287 and all of a sudden the break system got activated without touching any button and the car speed was damped down and as a result the car was pulled aside to see what had happened. The break system completely collapsed with a break sign on the dashboard ... Read more
ENGINE
Nov 1, 2024
Incident date: Mar 1, 2023
While driving my vehicle going up a hill, I all of a sudden had a loss of power and heard a bunch of noise. I had to pull over as well as possible while people were speeding past because the noise turned out to be a piston rod blew apart causing catastrophic engine failure
SERVICE BRAKES
Aug 2, 2024
Incident date: Jan 8, 2024
ABS/VSA system module failing because of circuit board. Circuit board does not have all wires soldered onto system. Issue by manufacturer. This affects braking system, abs/VSA module, power steering and tpms sensors. Car is unsafe for driver and other vehicles on the road. Inspected by Honda and giv... Read more
POWER TRAIN
May 22, 2024
Incident date: Apr 10, 2024
In March 7: Received vehicle alert from Ford PASS , "WARNING MESSAGE: SERVICE ENGINE SOON WARNING THE POWER TRAIN CONTROL MODULE HAS DETECTED THE ENGINE TIMING CHAINS EXCEEDED 95% OF THEIR USEFUL LIFE AND REQUIRES SERVICE NOW. THE CONTROL SYSTEM INVOKES A SYMPTOM OF LIMITED POWER" while I was drivin... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 22, 2024
Incident date: Apr 10, 2024
Forward safety system error message on dashboard. Dealer found DTC codes below ADAS_DRV ADAS Driving ECU C28B186 CAN Signal Error FR_RDR FR_RADAR Front Radar C162078 Alignment failed Dealer states alignment failing not covered under warranty even though no damage visible on vehicle. Unable to af... Read more
POWER TRAIN
Nov 26, 2023
Incident date: Nov 26, 2023
While driving vehicle, noticed some slippage/clunking when turning. Took vehicle to Porsche dealer, they said transfer case needed to be replaced. Car has 12,600 original miles on it. Dealer said there was an extended warranty on the transfer case that had expired. In researching, it became obvi... Read more
TIRES:TREAD/BELT
Nov 26, 2023
Incident date: Nov 26, 2023
225 / 70 R 16 A tire shop inspected my tires and said that all 4 of my belts are separating and indicated to me a convex shape that peaks in the center of the steel belt. These tires were purchased new some years ago when they were balanced, struts replaced, and full alignment, yet at speeds 55+ t... Read more
UNKNOWN OR OTHER
Aug 3, 2023
Incident date: Jun 4, 2023
The horn is a tiny button on the steering wheel. Several times when someone inadvertently started entering my lane I couldn't find the horn fast enough to warn them so had to veer away and brake suddenly to avoid them as I couldn't warn them.
ELECTRICAL SYSTEM
May 24, 2023
Incident date: May 23, 2023
While driving in stop and go city traffic with the auto start/stop disengaged, the vehicle completely shut off while in drive. After releasing the brakes to proceed in traffic I was unable to control the vehicle or accelerate. The vehicle indicated that it needed to be placed in park and started man... Read more
FUEL/PROPULSION SYSTEM
Jan 9, 2023
Incident date: Dec 22, 2022
UNKNOWN There are recalls for the vehicle and the Kia dealership hasn’t sent any letters notifying I had to find out online.
ELECTRICAL SYSTEM
Jan 9, 2023
Incident date: Dec 22, 2022
Due to apparently deficient sunroof water drain system design, rainwater and condensation entered the passenger compartment under the carpeting, potentially damaging the vehicle's electrical wiring. The vehicle is available for inspection upon request. A dealer has inspected and confirmed the damage... Read more
ENGINE
Sep 28, 2022
Incident date: Jul 27, 2022
I have this car and it "drinks" about 300mL of coolant between 800-1000 miles. I have to add coolant once a while, but not much... Went to the dealership and they did an inspection and pressure test and came back all normal. They told me the car will use coolant during summer?! I see many other peop... Read more
ELECTRICAL SYSTEM
Jun 24, 2022
Incident date: Jan 20, 2022
The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I d... Read more
ENGINE
Jun 24, 2022
Incident date: Jan 20, 2022
The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I d... Read more
SEAT BELTS
Jun 24, 2022
Incident date: Jan 20, 2022
The car was constantly smelling like smoke. It felt like it was going to catch fire. I got it serviced when it had to be serviced at 15k but Audi dealership did not warn of any recall and mentioned everything was great with the car. In the end I had to sell the car which was in April, 22 because I d... Read more
UNKNOWN OR OTHER
May 17, 2022
Incident date: May 17, 2022
Sun roof exploded for no reason. No rock hit it, driving on the highway with no other cars around
STRUCTURE:BODY
May 16, 2022
Incident date: May 16, 2022
The hood has opened 3 different times with no warning while driving down the road.
ELECTRICAL SYSTEM
Jan 20, 2022
Incident date: Jan 19, 2022
Yesterday I driving my AUDI Q5 2020 on the expressway , then with no warning multiple warning and error messages suddenly appeared on dashboard. The Entire car immediately shut down in middle of the expressway, no time for me to put on my hazard, no time for me to safely pull over ..With difficult... Read more
STEERING
Nov 30, 2021
Incident date: Nov 24, 2021
Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safet... Read more
SERVICE BRAKES
Nov 30, 2021
Incident date: Nov 24, 2021
Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safet... Read more
ELECTRICAL SYSTEM
Nov 30, 2021
Incident date: Nov 24, 2021
Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safet... Read more
ENGINE
Jun 15, 2021
Incident date: Jul 14, 2020
On July 14, 2020, my daughter and I drove my leased Audi Q5 to Cari’s sister’s home. As I pulled in the driveway, and before I turned off the vehicle and exited the car, smoke began to billow from the engine compartment and enter the interior. My daughter and I were suddenly engulfed by white sm... Read more
Fire
1 injured
ELECTRICAL SYSTEM
Aug 13, 2020
Incident date: Aug 9, 2020
I RECENTLY PURCHASED A 2020 AUDI Q5. IT WAS 6 WEEKS OLD AND HAD ABOUT 2300 MILES ON THE ODOMETER. WHEN PULLING OUT OF A PARKING SPACE THE CAR DIED. I COULD NOT GET IT STARTED NO MATTER WHAT I DID. I COULD NOT EVEN GET THE FLASHERS TO TURN ON (TO THE IRE OF THOSE TRYING TO EXIT THE LOT.) A... Read more
STEERING
Apr 27, 2020
Incident date: Feb 20, 2020
OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COM... Read more
ELECTRICAL SYSTEM
Apr 27, 2020
Incident date: Feb 20, 2020
OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COM... Read more
SERVICE BRAKES
Apr 27, 2020
Incident date: Feb 20, 2020
OVERALL PROBLEM: AUDI Q5 2020 APPEARS TO HAVE A COMPUTER MALFUNCTION THAT INSTANTLY DISABLES ALL SYSTEMS. VEHICLE 'SHUT ITSELF OFF' AT A BRIEF STOP AND BECAME VERY DIFFICULT TO CONTROL, ROLLING INTO INTERSECTION. DETAILS: I STOPPED CAR AT RESIDENTIAL NEIGHBORHOOD STOP SIGN (BRIEF AND COM... Read more
SEAT BELTS
Feb 29, 2020
Incident date: Nov 30, 2019
ANY TIME MY APPLE CELL PHONE SE MODEL IS IN THE PASSENGER SEAT, THE SEAT BELT UNBUCKLED ALARM INTERMITTENTLY IS ACTIVATED ON THE DASH. I SEE THIS AS A SAFETY ISSUE PARTICULARLY IF A CHILD WAS IN THE BACK SEAT, SINCE IT COULD BE REALIZED AS A FALSE ALARM, BUT ACTUALLY BE A TRUE UNBUCKLING SOMEWHERE ... Read more
NHTSA Safety Ratings, 2020 AUDI Q5
2020 Audi Q5 SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 16.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2020 AUDI Q5
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic (S7) (All-Wheel Drive) | 22.0 | 28.0 | 24.0 | Premium | $3,150 |
| 2.0L 4-cyl, Automatic (AM-S7) (All-Wheel Drive) | 25.0 | 29.0 | 27.0 | Premium and Electricity | $2,800 |
CO2 Emissions: 364.0 g/mile (Small Sport Utility Vehicle 4WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2020 AUDI Q5
944 manufacturer communications from 652 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 167 |
| 110000 ELECTRICAL SYSTEM | 105 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 59 |
| 980000 UNKNOWN OR OTHER | 52 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 35 |
| 060000 ENGINE AND ENGINE COOLING | 31 |
| 030000 BRAKES (PWS) | 31 |
| 353000 EQUIPMENT:ELECTRICAL | 29 |
A9424802055123_5
Apr 26, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin provides information when the rear lighting warning is displayed in the instrument cluster; various DTCs are stored in the comfort system control module.
A9024852073747_1
Apr 22, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when there are scratches, or a coating on the cover of the instrument cluster, or particles in the housing.
A9024842032113_9
Apr 16, 2024
980000 UNKNOWN OR OTHER
This bulletin provides general information regarding outside air temperature readings.
A9424792063739_2
Apr 12, 2024
120000 EXTERIOR LIGHTING
This bulletin provides information when the headlights do not turn off during daylight hours.
A9024832059335_5
Apr 11, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when there is noise from around the instrument cluster.
A9424782070694_2
Apr 11, 2024
120000 EXTERIOR LIGHTING
This bulletin provides information when there is a functional issue with the lights in the rear lid; B146C29.
A6024702063187_5
Apr 11, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when the panoramic sunroof opening outer perimeter seal is loose.
A9424762073332_2
Apr 8, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information for when there is noise when steering.
A9124992073629_1
Apr 8, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
A9124992073629_1
Apr 8, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
Dealer 93R3_REV1
Apr 6, 2024
980000 UNKNOWN OR OTHER
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions
Circ_93R3_REV1
Apr 6, 2024
110000 ELECTRICAL SYSTEM
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions
A4324852059363_5
Apr 5, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information when there is an air suspension malfunction warning in the cluster; DTC C1260F0n or U112100 is stored in the suspension control module.
A4324852059363_5
Apr 5, 2024
021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
This bulletin provides information when there is an air suspension malfunction warning in the cluster; DTC C1260F0n or U112100 is stored in the suspension control module.
AVin4Pin20240403
Apr 4, 2024
980000 UNKNOWN OR OTHER
Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1
A9124942073582_1
Apr 4, 2024
980000 UNKNOWN OR OTHER
This bulletin provides general troubleshooting for connection complaints related to Apple CarPlay.
A2724712067906_5
Apr 4, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information for when DTC P0A7D00 is stored.
A5724342017082_1
Apr 3, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when the remote control key is inoperative.
A9124922073580_1
Apr 3, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information regarding ordering replacement parts for ConBox Low.
A3924602059057_8
Apr 3, 2024
100000 POWER TRAIN
This bulletin provides information when there is binding or vibrations in tight turns in vehicles equipped with quattro Ultra.
A8724702064077_4
Mar 29, 2024
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
This TSB describes a method for leak detection for R134A and R1234yf refrigerant platforms only.
SM 21-2024
Mar 22, 2024
980000 UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 21-2024
Mar 22, 2024
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
A5524952064476_4
Mar 22, 2024
160000 STRUCTURE
This bulletin provides information when the rear lid is not closing fully, rear lid lock not engaging in the secondary latch position, DTC B113E29, and B12E015.
Circular 93R3
Mar 21, 2024
119431 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.
Circular 93R3
Mar 21, 2024
119423 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.
Circular 93R3
Mar 21, 2024
110000 ELECTRICAL SYSTEM
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.
Dealer 93R3
Mar 20, 2024
119431 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.
A4824642063546_4
Mar 20, 2024
010000 STEERING
This bulletin provides information on the identification of noises in the dynamic steering.
SM 19-2024
Mar 19, 2024
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A9424742073332_1
Mar 12, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information if there is noise when steering the vehicle.
A9424742073332_1
Mar 12, 2024
010000 STEERING
This bulletin provides information if there is noise when steering the vehicle.
A1924552061918_6
Mar 12, 2024
119127 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
This bulletin provides information when the low coolant light is on but the coolant level is within specifications.
A1924552061918_6
Mar 12, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when the low coolant light is on but the coolant level is within specifications.
A9424722073282_1
Mar 9, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information on visual concerns with the headlight lens.
A9424722073282_1
Mar 9, 2024
121000 EXTERIOR LIGHTING:HEADLIGHTS
This bulletin provides information on visual concerns with the headlight lens.
A942473201274917
Mar 9, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when the exterior lights have moisture accumulation.
A942473201274917
Mar 9, 2024
120000 EXTERIOR LIGHTING
This bulletin provides information when the exterior lights have moisture accumulation.
A4024752047920_9
Mar 8, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information from the front end and dash panel are heard when the vehicle is moving.
A4024752047920_9
Mar 8, 2024
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
This bulletin provides information from the front end and dash panel are heard when the vehicle is moving.
SM 17-2024
Mar 5, 2024
980000 UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 17-2024
Mar 5, 2024
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
A5524912064476_3
Feb 19, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information for when the rear lid does not close fully, and the rear lid lock does not engage the secondary latch position; DTCs DTC B113E29, B12E015, B113E07.
A5524912064476_3
Feb 19, 2024
162700 STRUCTURE:BODY:TRUNK LID
This bulletin provides information for when the rear lid does not close fully, and the rear lid lock does not engage the secondary latch position; DTCs DTC B113E29, B12E015, B113E07.
A3924582059057_7
Feb 15, 2024
104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
This bulletin provides information when quattro Ultra has vibrations or binding in tight turns.
A5524902064020_2
Feb 15, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when the power rear lid cannot be opened; DTC B113E07 and/or B113E29 are stored in the rear lid electronics module.
A5524902064020_2
Feb 15, 2024
162700 STRUCTURE:BODY:TRUNK LID
This bulletin provides information when the power rear lid cannot be opened; DTC B113E07 and/or B113E29 are stored in the rear lid electronics module.
A4324812067531_3
Feb 9, 2024
020000 SUSPENSION
This bulletin provides information when DTCs B200FF0, B200FF1, B200FF3, or B200FF4, B200FF5 are stored in the J775 suspension control unit.
A9124682072959_1
Feb 9, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This bulletin provides information for when Apple CarPlay pops up or takes over audio without user intervention in vehicles with the Audi Smartphone Interface.
A1924492061918_5
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information for when the low coolant light is illuminated but the coolant level is within specifications.
A9124632044694_3
Feb 7, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This bulletin provides information pertaining to MMI Navigation database concerns.
A6924062072911_1
Feb 7, 2024
140000 AIR BAGS
This bulletin provides information for when the airbag light is illuminated, DTCs B103613, B101713, B101813, B101904.
A3424672067653_6
Jan 12, 2024
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This bulletin provides information when there is function restriction with event memory P071800 - P276800 (symptom 20736-20737).
A3424672067653_6
Jan 12, 2024
100000 POWER TRAIN
This bulletin provides information when there is function restriction with event memory P071800 - P276800 (symptom 20736-20737).
A1524462072713_1
Jan 12, 2024
100000 POWER TRAIN
This bulletin provides service information on noises from the drivetrain duel-mass flywheel.
DC_EV_charging
Jan 5, 2024
353000 EQUIPMENT:ELECTRICAL
Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs
A0023822047812_7
Dec 22, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
A912306202432310
Dec 21, 2023
118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
This bulletin provides information when the parking assistance provides false warnings.
A912306202432310
Dec 21, 2023
118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
This bulletin provides information when the parking assistance provides false warnings.
A1323222072511_1
Dec 21, 2023
095100 FUEL SYSTEM, OTHER:KINETIC:FLYWHEEL,BEARINGS
This bulletin provides service information when there are noises from the drivetrain, dual mass flywheel.
A1323222072511_1
Dec 21, 2023
100000 POWER TRAIN
This bulletin provides service information when there are noises from the drivetrain, dual mass flywheel.
SM C-2023
Dec 20, 2023
340000 COMMUNICATION
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
SM C-2023
Dec 20, 2023
980000 UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
A6923052072349_1
Dec 13, 2023
140000 AIR BAGS
This bulletin provides information when the airbag warning light is on, DTCs B100A1B, B100B1B.
A4523362072304_1
Dec 13, 2023
118820 ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SENSOR
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
A4523362072304_1
Dec 13, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
A4523362072304_1
Dec 13, 2023
036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
A3423662067653_5
Dec 12, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information for when there is a function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737).
A4223542038689_8
Dec 12, 2023
022000 SUSPENSION:REAR
This bulletin provides information when there is a rattle noise from the rear suspension.
A4223542038689_8
Dec 12, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information when there is a rattle noise from the rear suspension.
A3423662067653_5
Dec 12, 2023
353000 EQUIPMENT:ELECTRICAL
This bulletin provides information for when there is a function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737).
A3523472064312_5
Dec 11, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This bulletin provides information when the Gearbox warning is on, DTC P17F900 is stored in the TCM.
A3523472064312_5
Dec 11, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information when the Gearbox warning is on, DTC P17F900 is stored in the TCM.
A4723262055646_6
Dec 11, 2023
031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
This bulletin provides information for when there is a hard brake pedal while attempting to start the vehicle.
A4723262055646_6
Dec 11, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information for when there is a hard brake pedal while attempting to start the vehicle.
A4723252055646_5
Nov 22, 2023
030000 BRAKES (PWS)
This bulletin provides information regarding when the brake pedal is hard when attempting to start the vehicle.
A9123512065728_6
Nov 22, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information when the MMI screen is blank in MIB3 with Apple CarPlay.
A9123512065728_6
Nov 22, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information when the MMI screen is blank in MIB3 with Apple CarPlay.
A9123512065728_6
Nov 22, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
This bulletin provides information when the MMI screen is blank in MIB3 with Apple CarPlay.
A9123492056076_2
Nov 17, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information when there is no diagnostics communication to the telematics control module in vehicles with ConBox low; DTC U142100.
A9123492056076_2
Nov 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
This bulletin provides information when there is no diagnostics communication to the telematics control module in vehicles with ConBox low; DTC U142100.
A9423682070694_1
Nov 17, 2023
980000 UNKNOWN OR OTHER
This bulletin provides information when there is a functional issue with switching of lights in the rear lid. DTC B146C29.
A9423682070694_1
Nov 17, 2023
110600 ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
This bulletin provides information when there is a functional issue with switching of lights in the rear lid. DTC B146C29.
A3423652070167_2
Nov 16, 2023
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
This bulletin provides information for when the cooling oil valve fails basic settings after repair; DTC P1A5B00.
A9023562032113_8
Nov 16, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin provides general information about the outside air temperature reading.
A2723622069747_5
Nov 15, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on document requirements before replacement of the vehicle 12 V battery when it is is drained.
A2723622069747_5
Nov 15, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This bulletin provides information on document requirements before replacement of the vehicle 12 V battery when it is is drained.
A9023532058077_8
Nov 15, 2023
282000 BACK OVER PREVENTION: WARNINGS
This bulletin provides information for when there is a warning, warning jolt and/or brake engagement with Audi pre sense.
A9023532058077_8
Nov 15, 2023
030000 BRAKES (PWS)
This bulletin provides information for when there is a warning, warning jolt and/or brake engagement with Audi pre sense.
A6623042030471_7
Nov 14, 2023
160000 STRUCTURE
This bulletin provides information for when the license plate mounting bracket threaded inserts are stripped.
A9123462064681_4
Nov 14, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information for when the wireless charging does not work.
A9023522059891_5
Nov 10, 2023
284100 BACK OVER PREVENTION:DISPLAY FUNCTION
This bulletin provides information for the Audi pre sense restricted function icon displayed after the engine is started.
A0023812070568_2
Nov 7, 2023
350000 EQUIPMENT
This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis.
SM 56-2023
Nov 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A3423642067653_4
Nov 1, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides instructions for when "Gearbox Malfunction" and/or vehicle does not shift up or down, and/or vehicle is in limp mode home, and/or "reverse gear is unavailable" displayed in the instrument cluster, and/or "You can cont
A9423672071954_1
Oct 30, 2023
121000 EXTERIOR LIGHTING:HEADLIGHTS
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
A9423672071954_1
Oct 30, 2023
123000 EXTERIOR LIGHTING:TAIL LIGHTS
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
A7423262071893_1
Oct 25, 2023
355100 EQUIPMENT:OTHER:LABELS
This bulletin provides damage assessment guidelines for textile seat covers.
A6623032060333_4
Oct 24, 2023
162000 STRUCTURE:BODY
This bulletin provides information for when the black optic trim is discolored.
A2723612067906_4
Oct 23, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This bulletin provides information for when DTC P0A7D00 is stored.
Showing 100 of 944 bulletins.
AUDI Q5 - All Years Overview
Complete safety history for the AUDI Q5 across all model years (2008, 2025).
87
Total Recalls
1,849
Total Complaints
0
Investigations
91
Reported Crashes
28
Reported Fires
2
Reported Deaths
AUDI Q5 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 0 | 2 | View |
| 2025 | 1 | 96 | View |
| 2024 | 4 | 31 | View |
| 2023 | 5 | 73 | View |
| 2022 | 4 | 26 | View |
| 2021 | 8 | 110 | View |
| 2020 (current) | 6 | 34 | |
| 2019 | 5 | 79 | View |
| 2018 | 6 | 319 | View |
| 2017 | 5 | 57 | View |
| 2016 | 5 | 104 | View |
| 2015 | 6 | 123 | View |
| 2014 | 5 | 135 | View |
| 2013 | 5 | 107 | View |
| 2012 | 6 | 203 | View |
| 2011 | 5 | 193 | View |
| 2010 | 4 | 122 | View |
| 2009 | 6 | 35 | View |
| 2008 | 1 | 0 | View |