Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 82 of 44,908 (2,245,377 complaints)
VOLKSWAGEN
TIGUAN
(2022) - ENGINE
Aug 30, 2026
Incident date: Jul 9, 2026
Oil consumption/ needs to replace cylinder head
Incident date: Aug 14, 2026
I own a 2010 BMW R1200RT motorcycle. The motorcycle was subject to BMW’s fuel-pump recall, and the recall repair was performed in 2014. The motorcycle has now developed a crack in the fuel-pump flange at the base of the female quick-disconnect fuel fitting. The crack is allowing gasoline to leak under pressure. The motorcycle has the metal reinforcement ring associated with the previous recall ... Read more
Incident date: Aug 28, 2026
The engine issue was caused by a misfire in cylinder #5, which resulted in white smoke coming from the vehicle’s exhaust. While driving on the highway, the vehicle lost power and would not accelerate properly, creating a serious safety hazard due to the inability to maintain speed and safely respond to traffic conditions.
Incident date: Aug 28, 2026
The engine issue was caused by a misfire in cylinder #5, which resulted in white smoke coming from the vehicle’s exhaust. While driving on the highway, the vehicle lost power and would not accelerate properly, creating a serious safety hazard due to the inability to maintain speed and safely respond to traffic conditions.
Incident date: Aug 28, 2026
The engine issue was caused by a misfire in cylinder #5, which resulted in white smoke coming from the vehicle’s exhaust. While driving on the highway, the vehicle lost power and would not accelerate properly, creating a serious safety hazard due to the inability to maintain speed and safely respond to traffic conditions.
Incident date: Aug 28, 2026
had parking brake malfunction. The wheels locked up could not move my care either forward or backward this was the second time within 8 month period. the failure was due to the parking break actuator. First time was in January 2026 second time was August 28, 2026 the wheels locked both times and I need to tow the car for service. Each time It cost me arount $1750 to replace the actuator. My concer... Read more
Incident date: Aug 20, 2026
Failure of the Electric Power Assisted Steering (EPAS) rack on 2019 Jaguar Pace causing an immediate safety hazard when driven in the rain. Factory EPAS motor housings suffer from inherent design vulnerability. Power steering to the vehicle was locked up with dashboard warning. Jaguar Monroeville has confirmed need for new steering rack, tie rods, etc costing $8900 including labor. There were n... Read more
Incident date: May 1, 2026
Vehicle does not recognize it is in Park even when the shifter is placed in that position. As a result, the vehicle cannot be turned off. GM has issued a technical service bulletin for this issue, but has not yet performed a recall.
Incident date: Aug 16, 2026
Operating vehicle normally until one day I heard a rattling noise from the engine compartment. Car had limited speed and i had to pull over to check what the issue was and the car wont start. No check engine lights, no warning. Tried turning car on but only the car starter keeps rolling. Tried jumping and it doesnt start and had to have it towed to the dealership. Car is under 55,000miles and deal... Read more
Incident date: Aug 16, 2026
Operating vehicle normally until one day I heard a rattling noise from the engine compartment. Car had limited speed and i had to pull over to check what the issue was and the car wont start. No check engine lights, no warning. Tried turning car on but only the car starter keeps rolling. Tried jumping and it doesnt start and had to have it towed to the dealership. Car is under 55,000miles and deal... Read more
Incident date: Aug 16, 2026
Sunday morning, XXX, at 07:25 CST, while driving west on [XXX] outside of [XXX], the moonroof of the 2025 Audi Q7 spontaneously exploded with what sounded like a gunshot in the car. The sunscreen was closed at the time, so very little glass entered the vehicle. There were no other vehicles around us at the time. There was no rock hit. We took the next exit and examined the moonroof and found it ... Read more
ZOOX
ZOOX ROBOTAXI
(2026) - ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Aug 30, 2026
Incident date: Aug 6, 2026
On XXX, at 12:36 AM, a child and an adult were passengers in an autonomous Zoox vehicle operating on the [XXX]. The trip was a promotional autonomous ride from [XXX] to the [XXX] drop-off location at [XXX].Upon reaching the destination, the vehicle suffered a critical software routing failure. Instead of executing the drop-off protocol, the automated vehicle entered an infinite loop, driving in co... Read more
1 injured
HYUNDAI
SONATA HYBRID
(2026) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 30, 2026
Incident date: Aug 18, 2026
I was driving through a high school pick-up line where traffic was moving slowly. My vehicle was operating on adaptive cruise control, and I had my foot resting on the brake in case I needed to stop. A woman was about to cross the street, so I tapped the brakes. The vehicle did not slow down as it should have and instead began accelerating. I immediately pressed down on the brakes as hard as I co... Read more
Crash
2 injured
HYUNDAI
SONATA HYBRID
(2026) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Aug 30, 2026
Incident date: Aug 18, 2026
I was driving through a high school pick-up line where traffic was moving slowly. My vehicle was operating on adaptive cruise control, and I had my foot resting on the brake in case I needed to stop. A woman was about to cross the street, so I tapped the brakes. The vehicle did not slow down as it should have and instead began accelerating. I immediately pressed down on the brakes as hard as I co... Read more
Crash
2 injured
HYUNDAI
SONATA HYBRID
(2026) - SERVICE BRAKES
Aug 30, 2026
Incident date: Aug 18, 2026
I was driving through a high school pick-up line where traffic was moving slowly. My vehicle was operating on adaptive cruise control, and I had my foot resting on the brake in case I needed to stop. A woman was about to cross the street, so I tapped the brakes. The vehicle did not slow down as it should have and instead began accelerating. I immediately pressed down on the brakes as hard as I co... Read more
Crash
2 injured
Incident date: Jun 20, 2026
This 2024 Ford Ranger Pickup is part of recall # 26V238. The vehicle has been at the dealer since 6/20/2026. Today is 8/30/2026. There have been several dates given for the release of the fix for this recall and all have come and gone. Ford does not seem to be acting in a timely manner to correct this issue. Since i purchased the vehicle used, I do not qualify for a buy back nor does it fall under... Read more
Incident date: Aug 30, 2026
This has happened several times but today it was dangerous. I was doing around 40mph and there were some changes in the concrete color and my car slammed on the breaks (again) for no reason. I was almost hit. This keeps happening in my vehicle and I am terrified to drive it. Please help get this recalled. I have a child with cancer and I bought this safer vehicle to transport her to the hospital.
Incident date: Aug 30, 2026
This has happened several times but today it was dangerous. I was doing around 40mph and there were some changes in the concrete color and my car slammed on the breaks (again) for no reason. I was almost hit. This keeps happening in my vehicle and I am terrified to drive it. Please help get this recalled. I have a child with cancer and I bought this safer vehicle to transport her to the hospital.
Incident date: Jul 24, 2026
I owe a lady made a complete stop in front of me and I hit her. I wasn’t traveling close behind her. Her car was not damaged at all, but my Kia was totaled from the front. They had to cut the car off because it was smoking like it was gonna catch a fire. I’ve been had this sign on my car the steering wheel with an! It says that the car is hot before the car accident I had driven to [XXX] back ... Read more
Crash
Fire
2 injured
Incident date: Jul 24, 2026
I owe a lady made a complete stop in front of me and I hit her. I wasn’t traveling close behind her. Her car was not damaged at all, but my Kia was totaled from the front. They had to cut the car off because it was smoking like it was gonna catch a fire. I’ve been had this sign on my car the steering wheel with an! It says that the car is hot before the car accident I had driven to [XXX] back ... Read more
Crash
Fire
2 injured
Incident date: Jul 24, 2026
I owe a lady made a complete stop in front of me and I hit her. I wasn’t traveling close behind her. Her car was not damaged at all, but my Kia was totaled from the front. They had to cut the car off because it was smoking like it was gonna catch a fire. I’ve been had this sign on my car the steering wheel with an! It says that the car is hot before the car accident I had driven to [XXX] back ... Read more
Crash
Fire
2 injured
CHEVROLET
SILVERADO 1500
(2024) - ENGINE
Aug 30, 2026
Incident date: Jul 26, 2025
July 2025. 2024 Chevrolet Silverado 1500 Vehicle mileage 18k 6.2L engine. Lack of Propulsion under normal, in-traffic, highway operation at highway speeds. Potential safety issue to myself or others, due to failure and lack of Propulsion. Issue was confirmed by dealer. Metal shavings in oil pan and oil filter. Bearing failure, recall item, however engine failure before recall engine could... Read more
Incident date: Aug 20, 2026
On August 20, 2026, while driving my 2024 GMC Yukon XL Denali equipped with the 6.2L V8 engine at approximately 70 mph on the interstate, the vehicle experienced a sudden and complete loss of motive power without adequate warning. The vehicle unexpectedly shifted into neutral and would no longer accelerate or maintain highway speed. This occurred in active interstate traffic and almost resulted in... Read more
Incident date: Aug 20, 2026
On August 20, 2026, while driving my 2024 GMC Yukon XL Denali equipped with the 6.2L V8 engine at approximately 70 mph on the interstate, the vehicle experienced a sudden and complete loss of motive power without adequate warning. The vehicle unexpectedly shifted into neutral and would no longer accelerate or maintain highway speed. This occurred in active interstate traffic and almost resulted in... Read more
NISSAN
PATHFINDER
(2024) - UNKNOWN OR OTHER
Aug 30, 2026
Incident date: Aug 30, 2026
The car is sending off the alarm for the back seat not being buckled when there is no one back there and there is nothing on the seats, it is now also doing it where it does that but shows one of them as buckled when there’s no one in the seats
NISSAN
PATHFINDER
(2024) - SEAT BELTS
Aug 30, 2026
Incident date: Aug 30, 2026
The car is sending off the alarm for the back seat not being buckled when there is no one back there and there is nothing on the seats, it is now also doing it where it does that but shows one of them as buckled when there’s no one in the seats
NISSAN
PATHFINDER
(2024) - SEATS
Aug 30, 2026
Incident date: Aug 30, 2026
The car is sending off the alarm for the back seat not being buckled when there is no one back there and there is nothing on the seats, it is now also doing it where it does that but shows one of them as buckled when there’s no one in the seats
Incident date: Aug 28, 2026
L87 engine already replaced under recall. Failed with same issue in the middle of the road after making heavy squeaking noise.
Incident date: Jul 19, 2026
The front windshield camera mounted above the rear view mirror overheats and shuts off, causing a minimum of 14 errors to light up the dashboard screen during driving. This also prevents the back lift gate from opening once parked until the errors are cleared. This has happened multiple times, not always when it is hot and sunny, but the camera module overheats and shuts off anyway.
Incident date: Aug 27, 2026
I am an investigator w/ the Medical Examiner's office in Dallas, TX. We are investigating the death of an individual who was inside a 2018 Chevy Equinox that was "rebuilt." During the minor accident, the steering wheel airbag deployed, but exploded and shot many large pieces of debris and shrapnel at the decedent's face. Ultimately leading to her passing. After the examination, a large piece of me... Read more
Crash
3 injured
1 deaths
Incident date: Aug 23, 2026
On 8/23/26 with 700 miles the panoramic shade would not close all the way. When used the button to retract, there was some loud clicking. I was able to guide the shade to close, but the shade has a sag on the front right.
Incident date: Dec 31, 2001
I am filing this complaint regarding my 2022 Cadillac Escalade and serious concerns about how a safety-related engine issue and recall were handled. I purchased my Escalade new and have consistently maintained it at the Cadillac dealership, following all recommended oil-change and maintenance intervals. Over approximately two years, I had multiple service appointments where I waited more than four... Read more
Incident date: Jul 23, 2026
Engine fuel rail leak and Engine feed line leak. Starting the car has a raw fuel smell inside the cabin of the car. Took the car to jaguar and they said nothing was wrong. Took the car to a jaguar specialty shop and they revealed the fuel rail needed a "recall" similar to the 2017+ Jaguar F-Pace for the fuel rail, and 2 engine feed lines. Safety is put at risk by introducing fuel fumes into the ca... Read more
Incident date: Jul 23, 2026
Engine fuel rail leak and Engine feed line leak. Starting the car has a raw fuel smell inside the cabin of the car. Took the car to jaguar and they said nothing was wrong. Took the car to a jaguar specialty shop and they revealed the fuel rail needed a "recall" similar to the 2017+ Jaguar F-Pace for the fuel rail, and 2 engine feed lines. Safety is put at risk by introducing fuel fumes into the ca... Read more
Incident date: Jun 26, 2026
Was taken in for recall at 74,000 they put on a new oil fill cap, did oil change and had catastrophic engine failure at 77,000 miles. Engine replaced by dealership.
Incident date: May 1, 2024
Rack and pinion/steering assist failed it is available for inspection and has not been repaired. My safety was put at risk along with the general public I was driving about 40 mph when all of the sudden I lost power assist I initially thought the engine stopped so I pulled off as best I could with no shoulder in that section of road. I sat there in the road for a minute until I figured out the eng... Read more
Incident date: Aug 21, 2026
At 16 thousand plus my car was at a stop light and stop/stalled/shut down what ever you want to call it. The auto stop was on but this was not the problem. I physically had to restart my car in traffic. The next time I experience this was at 20 thousand plus. We were in the hospital parking garage and the car again stop/stalled/shut down and I physically had to restart it again. This time I wa... Read more
Incident date: Aug 21, 2026
At 16 thousand plus my car was at a stop light and stop/stalled/shut down what ever you want to call it. The auto stop was on but this was not the problem. I physically had to restart my car in traffic. The next time I experience this was at 20 thousand plus. We were in the hospital parking garage and the car again stop/stalled/shut down and I physically had to restart it again. This time I wa... Read more
Incident date: Aug 21, 2026
At 16 thousand plus my car was at a stop light and stop/stalled/shut down what ever you want to call it. The auto stop was on but this was not the problem. I physically had to restart my car in traffic. The next time I experience this was at 20 thousand plus. We were in the hospital parking garage and the car again stop/stalled/shut down and I physically had to restart it again. This time I wa... Read more
Incident date: Aug 1, 2026
With its latest upgrade, 2026.20.6.11 with full self-driving V14 Light, Tesla no longer allows users to set a max speed. This is very dangerous, especially in school zones where the vehicle, with Full Self-Driving, consistently misreads the speed limit. There is no way to revert this "upgrade." Many people have posted about this concern, but Tesla is ignoring it.
CHEVROLET
SILVERADO 1500
(2019) - ENGINE
Aug 30, 2026
Incident date: Aug 29, 2026
The company had a complimentary repair of the known issue of bad oil cooler lines. It oblast short period. I now own the vehicle and it still has leaking oil cooler lines why should it not be replaced by GM since the lines leaking or coming apart and possibly blowing up and engine is a known problem. Would like gm to replace it under the program they already had offered
Incident date: Aug 16, 2026
The auto shutoff and restart system has failed multiple times causing the car to shutoff in the middle of traffic. This has happened in traffic on the interstate, on surface streets and in the drive thru line. Safety was put at risk as had to restart car in middle of traffic multiple times; once car would not restart at stop light. This could have caused an accident as vehicle was at a full st... Read more
Incident date: Aug 16, 2026
The auto shutoff and restart system has failed multiple times causing the car to shutoff in the middle of traffic. This has happened in traffic on the interstate, on surface streets and in the drive thru line. Safety was put at risk as had to restart car in middle of traffic multiple times; once car would not restart at stop light. This could have caused an accident as vehicle was at a full st... Read more
CHEVROLET
SILVERADO 1500
(2025) - ENGINE
Aug 30, 2026
Incident date: Jul 5, 2026
4//6/26 took truck in for knocking noise on the passenger side of the engine- Service could not reproduce the knocking. 6-26-26 low oil light comes on just 3000 miles after oil change - took truck to the dealer - dealer put 2 quarts of oil in the engine. 7-5-26 truck is running poorly took truck into dealership truck displays code P0307 Cylinder 7 Misfire. scoped cylinder 7 and it was damaged be... Read more
Incident date: Aug 20, 2026
My car is currently in the dealership due to excessive water damage after a rainstorm this month. I noticed the issue when I opened the door and the car smelled of mildew. When I inspected the vehicle, there was a large puddle in the spare tire compartment and the carpets in the back of the car and back passenger areas are soaked. The padding under the spare tire was soaked. I noticed water c... Read more
Incident date: Aug 20, 2026
My car is currently in the dealership due to excessive water damage after a rainstorm this month. I noticed the issue when I opened the door and the car smelled of mildew. When I inspected the vehicle, there was a large puddle in the spare tire compartment and the carpets in the back of the car and back passenger areas are soaked. The padding under the spare tire was soaked. I noticed water c... Read more
Incident date: Aug 30, 2026
I am reporting a serious electrical shock/electrocution hazard involving the factory-installed 115V AC power inverter outlet in my 2016 Honda Odyssey. While the vehicle was in motion, my [XXX] son was able, without tools, to pull the AC outlet assembly completely out of the interior panel. He was then able to detach the molded electrical connector/plug from the back of the outlet, exposing the el... Read more
Incident date: Aug 30, 2026
Drivers of the car pulled out of a plaza without blinker and almost ran into our vehicle. Passenger and driver continued to harass and make rude comments whenever they pass by us. And we felt very offended.
Incident date: Aug 30, 2026
The vehicle’s manufacturer-installed infotainment system repeatedly displays an intrusive error message while the vehicle is being operated. The message obstructs the navigation display and requires the driver to manually interact with the touchscreen to dismiss it. This creates visual and manual driver distraction. The manufacturer/dealer has been notified at Carvana Chrysler Dodge Jeep RAM of ... Read more
CHEVROLET
SUBURBAN 1500
(2025) - ENGINE
Aug 30, 2026
Incident date: Jun 1, 2026
Valve spring broke at approximately 5200 miles. Dealer replaced the head.