Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 83 of 44,303 (2,215,138 complaints)
Incident date: May 29, 2026
The car seat styrofoam has detached from car seat and was previously held down by GLUE. The styrofoam has detached from shell that was previously attached by glue. Car seat was used previously for 6 months from October 2024 to April 2025 then stored in proper areas to prevent damage.
Incident date: May 29, 2026
The car seat styrofoam has detached from car seat and was previously held down by GLUE. The styrofoam has detached from shell that was previously attached by glue. Car seat was used previously for 6 months from October 2024 to April 2025 then stored in proper areas to prevent damage.
Incident date: May 15, 2025
The contact owns a 2016 Ford F-150 . The contact received notification of NHTSA Campaign Number: 22V150000(SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: May 26, 2026
While commuting to work on 5/26/26, around 5:30 am, I felt my vehicle decelerate, and the throttle became unresponsive. I shifted into neutral and coasted for a little while, working the throttle from limit to limit to feel its responsiveness. After a few cycles, it seemed to be acting normally. If I had reacted differently, been going faster, been in the middle of negotiating a turn, or a complex... Read more
Incident date: May 26, 2026
While commuting to work on 5/26/26, around 5:30 am, I felt my vehicle decelerate, and the throttle became unresponsive. I shifted into neutral and coasted for a little while, working the throttle from limit to limit to feel its responsiveness. After a few cycles, it seemed to be acting normally. If I had reacted differently, been going faster, been in the middle of negotiating a turn, or a complex... Read more
Incident date: May 26, 2026
While commuting to work on 5/26/26, around 5:30 am, I felt my vehicle decelerate, and the throttle became unresponsive. I shifted into neutral and coasted for a little while, working the throttle from limit to limit to feel its responsiveness. After a few cycles, it seemed to be acting normally. If I had reacted differently, been going faster, been in the middle of negotiating a turn, or a complex... Read more
Incident date: Nov 16, 2025
The frame of my 2021 Vanleigh Beacon 39FFB fifth wheel trailer has experienced a catastrophic structural failure in the primary load-bearing area near the king pin. The frame has fractured on both sides between the king pin structure and upper deck riser in a non-welded section of the frame. This failure has allowed the king pin to displace upward more than 2 inches into the front structure of th... Read more
Incident date: Nov 16, 2025
The frame of my 2021 Vanleigh Beacon 39FFB fifth wheel trailer has experienced a catastrophic structural failure in the primary load-bearing area near the king pin. The frame has fractured on both sides between the king pin structure and upper deck riser in a non-welded section of the frame. This failure has allowed the king pin to displace upward more than 2 inches into the front structure of th... Read more
Incident date: Nov 16, 2025
The frame of my 2021 Vanleigh Beacon 39FFB fifth wheel trailer has experienced a catastrophic structural failure in the primary load-bearing area near the king pin. The frame has fractured on both sides between the king pin structure and upper deck riser in a non-welded section of the frame. This failure has allowed the king pin to displace upward more than 2 inches into the front structure of th... Read more
VOLKSWAGEN
TAOS
(2022) — ENGINE
May 29, 2026
Incident date: May 29, 2026
Head gasket failure is a known issue for this model. Some owners report failure at 12k miles in for quite some time. I am now faced with this known issue VW has had time to remedy. If it is a known failure why not take care of it especially if it spans across 3 models 2022 - 2024. I should not have to absorb this type of repair 4 years 57k miles in on my vehicle. Of course, everything pops up ... Read more
HYUNDAI
SANTA FE SPORT
(2017) — FUEL/PROPULSION SYSTEM
May 29, 2026
Incident date: May 8, 2026
After the ECM recall for a software update the car would not run correctly. It jerks and and runs rough. It almost stalls when you put your foot on the gas. I took it back to the dealer and they can not get the problem to duplicate. Noone else has looked at the problem. There were never any problems with the care until the recall. The problem occurred the day I brought the car home from th... Read more
HYUNDAI
SANTA FE SPORT
(2017) — ENGINE
May 29, 2026
Incident date: May 8, 2026
After the ECM recall for a software update the car would not run correctly. It jerks and and runs rough. It almost stalls when you put your foot on the gas. I took it back to the dealer and they can not get the problem to duplicate. Noone else has looked at the problem. There were never any problems with the care until the recall. The problem occurred the day I brought the car home from th... Read more
Incident date: May 17, 2026
The contact purchased a 2015 Nissan Altima. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was
Incident date: Apr 29, 2026
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the vehicle lost motive power. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but prov... Read more
Incident date: May 4, 2026
DAYTIME RUNNING LIGHTS WORKS INTERMITTENTLY. VEHICLE ONLY HAS 44,000 MILES
Incident date: May 29, 2026
THIS CONCERN HAS A TRACKING NUMBER FROM NHTSA #XXX. THIS 2025 FORD F 150 [VIN [XXX] ] HAD NO ISSUSES WITH A MESSAGE THAT STATES REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL SHOWING ON THE DASH DISPLAY UNTIL AFTER THE REQUIRED UPDATE FOR THE DASH AND THE BOSCH BRAKE MODULE WAS INSTALLED. IT HAS BEEN TO 2 DEALERS FOR THIS ISSUE MULTIPLE TIMES FROM OCT 25 - APRIL 26. THE SECOND DEALER FOUND THE SAM... Read more
Incident date: Jun 14, 2025
The contact owns a 2021 GMC Yukon. The vehicle was taken to the local dealer for a routine oil change. While driving, the oil low light illuminated. The vehicle was burning an excessive amount of oil. The local dealer was contacted again, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred to the local dealer. The failure mileage was approximately 149,000.
Incident date: May 29, 2026
The transmission is absolutely flawed - it delays shifting in unpredictable ways when in traffic, and often slams into gear when downshifting, which is jarring on the driver. Transmission should absolutely be recalled for the bushing. It is unsafe and unethical that Ford knowingly continued to used this transmission knowing it was causing issues.
Incident date: Dec 1, 2025
The contact owns a 2025 Kia Seltos. The contact stated that while driving in snowy, inclement weather; the entire rear end of the vehicle would become covered in snow. The contact stated snow would become to heavy for the rear windshield wiper which would obstruct his vision while driving in the snow. In addition, the contact stated that the rear tail lights would also become covered in snow which... Read more
Incident date: May 27, 2026
The Kia had a problem with the check engine light coming on and it gently went into limp mode. I had it repaired at Darlings Ford and it worked for about 600 miles. I had it repaired again and it worked for about 7,000 miles. The light recent came on and the car immediately hard banged andwent into limp mode. My wife was driving and shaking when she got home. The light went out and everything was ... Read more
Incident date: May 27, 2026
The Kia had a problem with the check engine light coming on and it gently went into limp mode. I had it repaired at Darlings Ford and it worked for about 600 miles. I had it repaired again and it worked for about 7,000 miles. The light recent came on and the car immediately hard banged andwent into limp mode. My wife was driving and shaking when she got home. The light went out and everything was ... Read more
Incident date: May 27, 2026
The Kia had a problem with the check engine light coming on and it gently went into limp mode. I had it repaired at Darlings Ford and it worked for about 600 miles. I had it repaired again and it worked for about 7,000 miles. The light recent came on and the car immediately hard banged andwent into limp mode. My wife was driving and shaking when she got home. The light went out and everything was ... Read more
Incident date: May 27, 2015
The contact owns a 2004 Dodge Ram. The contact received notification of NHTSA Campaign Numbers 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more
Incident date: May 15, 2026
The contact owns a 2019 Chrysler Pacifica. The contact stated while the vehicle was parked in a parking lot, the contact noticed that the lower passenger's side of the windshield, underneath the windshield wiper had cracked without impact. The insurance company was contacted and informed the contact that the repair would not be covered because the failure was a known factory defect. The dealer and... Read more
Incident date: May 4, 2026
The 2012-2015 Dodge Journey was previously subject to an NHTSA recall for an electronic stability control module defect producing similar ABS warning and brake-related symptoms. The 2016 model year was not included in that recall. Other 2016 Dodge Journey owners have reported the same symptoms to consumer complaint databases and noted the gap in recall coverage. The 2018 Dodge Journey was separate... Read more
Incident date: May 4, 2026
The 2012-2015 Dodge Journey was previously subject to an NHTSA recall for an electronic stability control module defect producing similar ABS warning and brake-related symptoms. The 2016 model year was not included in that recall. Other 2016 Dodge Journey owners have reported the same symptoms to consumer complaint databases and noted the gap in recall coverage. The 2018 Dodge Journey was separate... Read more
Incident date: May 4, 2026
The 2012-2015 Dodge Journey was previously subject to an NHTSA recall for an electronic stability control module defect producing similar ABS warning and brake-related symptoms. The 2016 model year was not included in that recall. Other 2016 Dodge Journey owners have reported the same symptoms to consumer complaint databases and noted the gap in recall coverage. The 2018 Dodge Journey was separate... Read more
Incident date: May 18, 2026
Power steering isn’t working
Incident date: May 12, 2026
Engine- car turn off - lights were still on, car restarted - no icons on dashboard
Incident date: Jan 27, 2025
Intermittently, when coming from a stop (stop sign, red light, etc) or recent start of the vehicle, the Sorento will not accelerate past approximately 30 miles per hour and the auto-stop light will flash orange in the panel. Once the vehicle is stopped, turned off, and restarted, it goes back to operating as it should and accelerates like normal. This has happened when driving on small, low spe... Read more
Incident date: Jan 27, 2025
Intermittently, when coming from a stop (stop sign, red light, etc) or recent start of the vehicle, the Sorento will not accelerate past approximately 30 miles per hour and the auto-stop light will flash orange in the panel. Once the vehicle is stopped, turned off, and restarted, it goes back to operating as it should and accelerates like normal. This has happened when driving on small, low spe... Read more
Incident date: Jan 27, 2025
Intermittently, when coming from a stop (stop sign, red light, etc) or recent start of the vehicle, the Sorento will not accelerate past approximately 30 miles per hour and the auto-stop light will flash orange in the panel. Once the vehicle is stopped, turned off, and restarted, it goes back to operating as it should and accelerates like normal. This has happened when driving on small, low spe... Read more
Incident date: May 1, 2026
The contact owns a 2015 Ford Escape. The contact stated while in reverse(R), the back over prevention sensors would fail to alert the contact of objects within the vehicle's vicinity. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact state... Read more
Incident date: Oct 15, 2025
Car seem to misfire alot , having a lot of head gaskets issues aswell as turbo issues, 10s of 1000s of people like me are experiencing these common problems, taking so much money out of our pockets when its should be handle the correct way
Incident date: Oct 15, 2025
Car seem to misfire alot , having a lot of head gaskets issues aswell as turbo issues, 10s of 1000s of people like me are experiencing these common problems, taking so much money out of our pockets when its should be handle the correct way
Incident date: May 1, 2026
Yes the steering wheels are coming loose on all these trucks. Customers are having to fix their own steering wheels because there are no recalls. I don't believe steering wheels should be coming loose. The only thing they've done to fix it is make it easier to fix on the newer models.
Incident date: May 28, 2026
My wife was stopped at a stop light traveling west from and appointment. When the light turned green she moved her foot from the brake to gas when all of the warning lights. It happened at the worst time possible during rush hour and we were fortunate that she was not hit by traffic. After the police arrived to help re direct traffic and wait for a tow truck, we found coolant spilling underneath... Read more
Incident date: May 27, 2026
The contact owns a 2013 Kia Soul. The contact stated that while driving at 50 MPH, the check engine light began to flash as the vehicle entered limp mode. The vehicle was taken to an independent mechanic where they discovered that oil had leaked onto the engine which caused her to lose over a quart of oil. The vehicle was then taken to a dealer where they diagnosed the vehicle with engine failure.... Read more
Incident date: May 27, 2026
The contact owns a 2013 Kia Soul. The contact stated that while driving at 50 MPH, the check engine light began to flash as the vehicle entered limp mode. The vehicle was taken to an independent mechanic where they discovered that oil had leaked onto the engine which caused her to lose over a quart of oil. The vehicle was then taken to a dealer where they diagnosed the vehicle with engine failure.... Read more
Incident date: Mar 24, 2026
My 2011 Hyundai Sonata (VIN [XXX] ) was brought to Gateway Hyundai in [XXX] for the mandatory P1326/KSDS engine recall inspection. I had a confirmed appointment on XXX at 7:30 AM. The dealership acknowledged the P1326 code and that the KSDS test was required.Instead of performing the recall, the dealership refused to inspect the vehicle. They contacted a third party who was not in possession of t... Read more
Incident date: May 28, 2026
The contact owns a 2015 Kia Optima. The contact stated that while accelerating at 55 MPH, there was an abnormal burning smell detected. While driving, she was alerted by another driver who informed her that the vehicle was on fire. The passengers were able to exit the vehicle safely. The vehicle was engulfed in flames. There were no reported injuries. The vehicle was towed to a tow lot. The vehicl... Read more
Fire
Incident date: May 28, 2026
The contact owns a 2015 Kia Optima. The contact stated that while accelerating at 55 MPH, there was an abnormal burning smell detected. While driving, she was alerted by another driver who informed her that the vehicle was on fire. The passengers were able to exit the vehicle safely. The vehicle was engulfed in flames. There were no reported injuries. The vehicle was towed to a tow lot. The vehicl... Read more
Fire
Incident date: May 7, 2026
My 4WD warning light keeps coming on. Took to the dealer and they are telling me it’s my PTU.
Incident date: May 20, 2026
Automatic braking system engaged without any warning and without any impending danger in front of me at night on Pulaski skyway, bringing the vehicle to a complete halt.
Incident date: Nov 27, 2024
2018 Ram 2500 — Hydraulic Control Unit recall number C4B that was issued on November 27, 2024. Multiple dealers have repeatedly stated “no parts available” for over 1 year and 6 months. Recall affects braking safety. I am active duty military and rely on this vehicle for transportation. Manufacturer has not provided a repair timeline. Requesting NHTSA intervention for parts availability.
Incident date: May 22, 2026
2020 Nissan Maxima SR is experiencing CVT transmission issues that appear substantially similar to the defects described in the Nissan CVT Martinez Class Action involving prior Nissan model years.
TOYOTA
CAMRY HYBRID
(2026) — SEATS
May 29, 2026
Incident date: May 12, 2026
Drivers seat has popping sensation on my back when accelerating, braking, and going over bumps. This issue appears to be coming from the lumbar assembly of the drivers seat. I've also noticed it is much more frequent when the weather is warmer (75 degrees +). I took the vehicle to the dealer and they were not able to duplicate the issue. Because they were not able to duplicate the issue I was told... Read more
GMC
SIERRA 1500
(2020) — FUEL/PROPULSION SYSTEM
May 29, 2026
Incident date: May 28, 2026
I again have noticed intermittent pulsing at low to medium speeds. At roughly 1k-2k rpm the engine at or about 10-20 mph is pulsating or hesitating with an obvious pulse which you can see on the tachometer as well (bouncing.) It seems like there is either a computer, fuel flow or electric issue. Also, at speeds up to the 40 mph range, this is happening as well. Yesterday while towing a small 7'x12... Read more
GMC
SIERRA 1500
(2020) — ENGINE
May 29, 2026
Incident date: May 28, 2026
I again have noticed intermittent pulsing at low to medium speeds. At roughly 1k-2k rpm the engine at or about 10-20 mph is pulsating or hesitating with an obvious pulse which you can see on the tachometer as well (bouncing.) It seems like there is either a computer, fuel flow or electric issue. Also, at speeds up to the 40 mph range, this is happening as well. Yesterday while towing a small 7'x12... Read more
GMC
SIERRA 1500
(2020) — POWER TRAIN
May 29, 2026
Incident date: May 28, 2026
I again have noticed intermittent pulsing at low to medium speeds. At roughly 1k-2k rpm the engine at or about 10-20 mph is pulsating or hesitating with an obvious pulse which you can see on the tachometer as well (bouncing.) It seems like there is either a computer, fuel flow or electric issue. Also, at speeds up to the 40 mph range, this is happening as well. Yesterday while towing a small 7'x12... Read more