Consumer Safety Complaints

Incident date: Mar 25, 2026

The component affected is the passenger side mirror. The plastic cap over the mirror spontaneously cracked. It sounded like my CRV was hit by a rock. I looked over and my mirror was folded into the vehicle. The mirror works, it is not cracked and the movement via the driver side buttons works. Upon stopping and looking, the plastic was broken from the bottom around the interior of the cap. Exterio... Read more

Incident date: Mar 31, 2026

The contact owns a 2016 Ford Escape. The contact stated that while shifted into reverse(R), the rear-view camera became inoperable. The contact shifted from reverse(R) to park(P) several times; however, the back over prevention camera was inoperable. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); and called the local dealer to schedule an appointment. ... Read more

Incident date: Sep 15, 2025

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the front driver's side seat belt and the second-row driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer, and the seat belt failures were confirmed. The contact was informed that the seat belts needed to be replaced. The contact was informed that parts were not avail... Read more

Incident date: Sep 15, 2025

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the front driver's side seat belt and the second-row driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer, and the seat belt failures were confirmed. The contact was informed that the seat belts needed to be replaced. The contact was informed that parts were not avail... Read more

Incident date: Mar 26, 2026

The contact owns a 2018 Buick Cascada. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the air intake valve was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacte... Read more

Incident date: Mar 31, 2026

I have a MC Benz 300 GLC with $50,000 miles. I was having heating issues so took it to the dealership, which basically advised of the issue describer below, which would cost $14k to repair. Contaminated coolant in Mercedes-Benz GLC 300 models often results from the internal failure of a "desiccant bag" inside the coolant expansion tank, which disintegrates, releasing material that clogs the heat... Read more

Incident date: Apr 1, 2026

The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where the contact was informed that the recall repairs were not completed because the parts for the recall repairs were not yet available.... Read more

Incident date: Apr 1, 2026

The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where the contact was informed that the recall repairs were not completed because the parts for the recall repairs were not yet available.... Read more

Incident date: Apr 1, 2026

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not... Read more

Incident date: Apr 1, 2026

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not... Read more

Incident date: Mar 15, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a malfunction associated with a failed Over-The-Air (OTA) software update affecting electronic control modules. The (ECM), (BCM), and related electronic systems appeared to lose stability during operation. The vehicle attempted to reboot while being driven and displayed multip... Read more

Incident date: Mar 15, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a malfunction associated with a failed Over-The-Air (OTA) software update affecting electronic control modules. The (ECM), (BCM), and related electronic systems appeared to lose stability during operation. The vehicle attempted to reboot while being driven and displayed multip... Read more

Incident date: Mar 15, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a malfunction associated with a failed Over-The-Air (OTA) software update affecting electronic control modules. The (ECM), (BCM), and related electronic systems appeared to lose stability during operation. The vehicle attempted to reboot while being driven and displayed multip... Read more

Incident date: Mar 27, 2026

The check engine light repeatedly comes on in my vehicle and despite expensive repairs and multiple trips to the mechanic, the problem is recurring. It has now been determined that there is a coolant intrusion into the engine block and the only resolution is to replace the engine block in its entirety which will cost thousands of dollars. This is a known issue with the Ford Ecoboost engine and a... Read more

Incident date: Mar 27, 2026

The check engine light repeatedly comes on in my vehicle and despite expensive repairs and multiple trips to the mechanic, the problem is recurring. It has now been determined that there is a coolant intrusion into the engine block and the only resolution is to replace the engine block in its entirety which will cost thousands of dollars. This is a known issue with the Ford Ecoboost engine and a... Read more

Incident date: Mar 11, 2026

The contact owns a 2024 Toyota Rav4. The contact stated that while driving and depressing the brake pedal, the brake lights were too small and were difficult for other drivers to see. Due to the failure, several other vehicles crashed into the rear of the vehicle. The contact stated the crashes had occurred because of the size of the brake lights. The vehicle was not diagnosed or repaired. The ma... Read more

Incident date: Mar 21, 2026

Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!

Crash

Incident date: Mar 21, 2026

Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!

Crash

Incident date: Mar 21, 2026

Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!

Crash

Incident date: Aug 25, 2025

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not ... Read more

Incident date: Aug 25, 2025

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not ... Read more

Incident date: Mar 12, 2026

On March 12 warning message came on saying emergency drive system not available and then numerous warning lights came on and the car started to shake violently and went into limp mode. I pulled into a parking lot and called roadside assistance. It was towed to the dealership and has been there since. I was told it showed a misfire on cylinder 4 and has a faulty injector.

Incident date: Sep 9, 2025

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine temperature warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion into the engine. The local dealer was contacted; however, the vehicle was not diagnosed or ... Read more

Incident date: Mar 18, 2026

On 18 March 2026 I was driving at night at highway speed with my family (wife, [XXX] son, [XXX] daughter, and [XXX] son) when, without any warning, my 2023 GMC Sierra AT4 with 20,700 miles abruptly and violently shuddered and reduced speed from approximately 65 mph to 30 mph uncontrollably. Shortly after the initial speed reduction the vehicle presented simultaneous alerts that it was in "reduc... Read more

Incident date: Dec 1, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 20-30 MPH, the vehicle unexpectedly lost electrical power, and the vehicle came to a stop. The vehicle was pulled over to the side of the road. The vehicle was then restarted and driven without further failures. However, the contact had since stopped driving the vehicle in electric mode out of safety con... Read more

Incident date: Apr 1, 2026

Automatic start/stop fails to turn car on - intermittent. Taken it to Subaru detailer miltiple times and paid for services to correct the issue, but the issue persists. Fist time - replaced the battery in July 2025. 2nd time, went on a ride along for 1 hour, issue did not happen, replaced spark plugs, issue persists. 3rd time, updated TCM software, issue still persists. Subaru of America is aware ... Read more

Incident date: Apr 1, 2026

Automatic start/stop fails to turn car on - intermittent. Taken it to Subaru detailer miltiple times and paid for services to correct the issue, but the issue persists. Fist time - replaced the battery in July 2025. 2nd time, went on a ride along for 1 hour, issue did not happen, replaced spark plugs, issue persists. 3rd time, updated TCM software, issue still persists. Subaru of America is aware ... Read more

Incident date: Apr 1, 2026

Automatic start/stop fails to turn car on - intermittent. Taken it to Subaru detailer miltiple times and paid for services to correct the issue, but the issue persists. Fist time - replaced the battery in July 2025. 2nd time, went on a ride along for 1 hour, issue did not happen, replaced spark plugs, issue persists. 3rd time, updated TCM software, issue still persists. Subaru of America is aware ... Read more

Incident date: Mar 18, 2026

Complete transmission failure.

Incident date: Mar 29, 2026

On four occasions while operating the vehicle down the roadway the dash screen and infotainment / vehicle information displays all have went dark off and reset causing disruption to vital information. Cruise control stayed active. It is unknown if the advanced safety features failed during the reset.

Incident date: Jul 16, 2025

The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the accel... Read more

Incident date: Jul 16, 2025

The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the accel... Read more

Incident date: Jun 1, 2020

Transmission shudder/stutter during acceleration, most noticeable between 25-45 mph under light to moderate throttle. Issue began at approximately 10,000 miles and has persisted to the current mileage of approximately 65,000 miles. The vehicle has been taken to the Honda dealer on multiple occasions for this issue. The dealer has performed two separate transmission fluid flushes, which temporarily... Read more

Incident date: Apr 1, 2026

The onboard navigation and entertainment system, including both the primary dashboard/driver interface and the center console, went fully black for over 1 minute while driving on the highway. When the screen is blank, no input is available from the vehicle as to speeds, behavior of cruise control, warning systems such as lane control, front rear and side awareness, operator awareness of speed, o... Read more

Incident date: Apr 1, 2026

The onboard navigation and entertainment system, including both the primary dashboard/driver interface and the center console, went fully black for over 1 minute while driving on the highway. When the screen is blank, no input is available from the vehicle as to speeds, behavior of cruise control, warning systems such as lane control, front rear and side awareness, operator awareness of speed, o... Read more

Incident date: Mar 22, 2026

My 2020 Ram 2500 Mega Cab truck Dash Leather Covering is coming loose from it base and may interfere with the passenger Air Bag deployment that is under the loose material. My truck has only 36,000 miles on it and has been garaged kept since I purchased it new. *I found this information online. Ram 2500 trucks (2019–2023) frequently experience dashboard leather bubbling or delamination, pa... Read more

Incident date: Jan 1, 2023

The contact owns a 2021 GMC Sierra 2500. The contact stated that while driving at 55 MPH, the vehicle stalled unexpectedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the engine needed to be replaced. The engine was replaced; however, the failure recurred. While at a stop and attempting to drive around a curve, t... Read more

Incident date: Mar 29, 2026

I had a really disappointing experience at Delta Sonic Car Wash in [XXX] and feel like other customers should be aware. During my visit, an employee used a pressure washer on my windshield before I entered the wash. This caused small debris to stick to the glass, and instead of being removed, it stayed on my windshield as my car went through the wash. The equipment then dragged that debris acros... Read more

Incident date: Dec 3, 2021

The contact owns a 2015 Kia Soul. The contact stated that the vehicle was repaired under NHTSA Campaign: 19V120000 (Engine, Engine and Engine Cooling); however, the repair failed to prevent the failure. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power while the accelerator pedal was depressed. The vehicle was taken to an independent mechanic, where i... Read more

Incident date: Dec 3, 2021

The contact owns a 2015 Kia Soul. The contact stated that the vehicle was repaired under NHTSA Campaign: 19V120000 (Engine, Engine and Engine Cooling); however, the repair failed to prevent the failure. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power while the accelerator pedal was depressed. The vehicle was taken to an independent mechanic, where i... Read more

Incident date: Apr 1, 2026

Hard Shifting, will enter limp mode in 2nd and 4th gear (usually will down shift to that gear). The check engine light will flash and I have to pull over, stop, shut off my vehicle and then restart it to resolve. I have already spent roughly $4,000 in repairs and still have continued issues. These issues started at approximately 100,000 miles, transmission was rebuilt at 110,000. The current mile... Read more

Incident date: Mar 23, 2026

The Transmission mount failed and the transmission was loose and clunking around in the vehicle when I applied the breaks and occasionally when I accelerated. The car has less than 50K miles and the transmission mount should not fail. There was no accident or rust and no reason for it to fail. I believe it is a safety hazard that Honda should do a recall or at least cover the cost of the repair.

Incident date: Jan 1, 2026

The contact owns a 2025 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling or accelerating from 0 - 25 MPH, the vehi... Read more

Incident date: Mar 20, 2026

On March 20th, my husband and I went out to dinner with three friends. We arrived around 6:50 PM and left our car with the valet. When we returned later that evening to pick up the vehicle, a valet employee approached us and asked us to walk with him to the car. The police were already present at the scene. The employee explained that when he entered the vehicle on the driver’s side to return ... Read more

Incident date: Feb 20, 2026

Lease Begin Date: May 1, 2024 Mileage at time of first incident: 16800 Current Mileage: 17,500 Incident Description: This vehicle has exhibited unintended rearward movement on two separate occasions following a "Drive System Malfunction" warning, each occurring immediately after shifting into Drive on an incline. The first incident occurred on February 20, 2025. Immediately after shifting into Dri... Read more

Incident date: Jan 26, 2026

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not norma... Read more

Incident date: Jan 26, 2026

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not norma... Read more

Incident date: Jan 26, 2026

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not norma... Read more

Incident date: Jan 14, 2025

While I was driving, the transmission seemingly stopped working. I was able to coax the car into a parking lot and had it towed to the dealership. I was told the transmission failed and needed to be replaced. I was quoted approximately $7000.00 for this repair. All of its prior service, except for occasional oil changes, had been done at the dealership.

Incident date: Mar 21, 2026

-The engine in my 2021 GMC Denali 1500 with the 6.2L engine failed its second engine with ~4,000 miles on the new engine. It is currently at GMC dealer waiting for a 3rd new engine. - Fortunately i was parked when the failure happened and the engine locked up. -Dealer confirmed that a valve dropped and damaged the cylinder wall. - There were no warning lamps or other indication that a failure w... Read more