Consumer Safety Complaints

Incident date: Apr 1, 2026

My 2023 Lincoln Aviator has a grinding noise when I back up. Also a rattle has begun at all speeds. I had vehicled check and the axles were found to be totally rusted. Prior to having it towed to the detail i did some research and found the following -- A 2023 Lincoln Aviator recall regarding a "rusted" or breaking axle generally refers to a serious issue where the rear axle bolt can fracture, ... Read more

Incident date: Mar 27, 2026

The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal odor inside the vehicle, with an abnormal sound coming from the engine compartment. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to determine the cause of ... Read more

Incident date: Jan 22, 2026

See attached document for complaint.

Incident date: Dec 25, 2025

The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the high beam headlights failed to illuminate as intended, and the vehicle shuddered before losing automotive power. No warning light was illuminated. In addition, the contact stated that the warning lights failed to illuminate as designed when the engine oil level was low. The vehicle was taken to a lo... Read more

Incident date: Mar 6, 2024

My backup camera does not work properly sometimes I get and error messages. Sometimes it shows everything upside down and sometimes nothing at all. It been like this since we got the vehicle from Osborne dealership in [XXX] . They sent us to Ford which across the street to get checked out. They told them they need to replace it Osborne Chevrolet never we suppose to have a [XXX] don't have paperw... Read more

Incident date: Mar 28, 2026

My engine has failed. This is the second car I’ve had from Kia that the rod barring has failed.

Incident date: Mar 28, 2026

My engine has failed. This is the second car I’ve had from Kia that the rod barring has failed.

Incident date: Mar 1, 2025

The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel inside the fuel tank until the vehicle... Read more

Incident date: Mar 1, 2025

The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel inside the fuel tank until the vehicle... Read more

Incident date: Mar 1, 2025

The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel inside the fuel tank until the vehicle... Read more

Incident date: Apr 1, 2026

The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags). The local dealer was contacted and confirmed that parts for the recall repairs were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Incident date: Apr 1, 2026

The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags). The local dealer was contacted and confirmed that parts for the recall repairs were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Incident date: Nov 17, 2025

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving approximately 40 MPH, the message "Service 4WD" was displayed. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the PTU had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V011000... Read more

Incident date: Mar 3, 2026

I own a 2023 Ram 1500 Limited 4x4 with approximately 53,000 miles. The truck has had no issues for the first 40,000 miles and then developed a noise and vibration coming from the front end that is present at all speeds. I took it to Jerry Ulm Chrysler Dodge Jeep Ram in Tampa, FL. They kept my truck for 14 days and replaced the axle, stub shaft, wheel hub and bearing assembly. The truck was return... Read more

Incident date: Mar 3, 2026

I own a 2023 Ram 1500 Limited 4x4 with approximately 53,000 miles. The truck has had no issues for the first 40,000 miles and then developed a noise and vibration coming from the front end that is present at all speeds. I took it to Jerry Ulm Chrysler Dodge Jeep Ram in Tampa, FL. They kept my truck for 14 days and replaced the axle, stub shaft, wheel hub and bearing assembly. The truck was return... Read more

Incident date: Mar 15, 2026

The contact owns a 2022 Mazda CX-9. The contact stated that the vehicle was being operated with the front driver's side seat warmer activated to the highest heat level. After driving for several hours, the vehicle was parked. While exiting the vehicle, the contact experienced pain in the rear thigh area of each leg. Upon inspect the contact discovered that the rear thigh area of both legs had sust... Read more

1 injured

Incident date: Feb 10, 2026

My vehicle currently has only 27,500 miles, yet it has been producing a loud and disturbing thud or clunk whenever the vehicle encounters bumps in the road. This problem began earlier this year and the ride quality has progressively deteriorated. I brought the vehicle to Subaru dealer for diagnosis and was informed that the rear stabilizer bushings required replacement and was provided with part... Read more

Incident date: Feb 6, 2026

I spoke to the service manager at Hub City Ford located at [XXX] about the rubber around windshield was dry rotting and had came completely off. I was told that there was a recall that would fix the issue last year and so I waited for the call. During this time the vehicle started making this very loud whistling noise once the vehicle got to 40 mph. I was contacted n October of 2025 about getting... Read more

Incident date: Feb 6, 2026

I spoke to the service manager at Hub City Ford located at [XXX] about the rubber around windshield was dry rotting and had came completely off. I was told that there was a recall that would fix the issue last year and so I waited for the call. During this time the vehicle started making this very loud whistling noise once the vehicle got to 40 mph. I was contacted n October of 2025 about getting... Read more

Incident date: Feb 24, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer wa... Read more

Incident date: Feb 24, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer wa... Read more

Incident date: Feb 11, 2026

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while approaching a stop sign, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond as intended. The vehicle eventually came to a stop. No warning lights were illuminated. The failure was intermittent. The vehicle was taken to an independent mechanic who diagnosed that the brak... Read more

Incident date: Jul 28, 2025

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made awar... Read more

Incident date: Apr 1, 2026

Was slowing down to turn, engine cut out and received an “auto start/stop, shift to P and then restart engine” error on dash. Almost got in an accident because of it.

Incident date: Apr 1, 2026

The contact owns a 2014 Jeep Cherokee. The contact stated that water was leaking into the vehicle from the sunroof, causing the parking brake to become inoperable. The “Service Parking Brake” warning light was illuminated. The contact stated that the parking brake failed to function properly and failed to disengage as needed. The vehicle was taken to an independent mechanic, where it was deter... Read more

Incident date: Mar 27, 2026

The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger’s side wheel. The contact slowed down and parked the RV at a local gas station. A de... Read more

Incident date: Mar 27, 2026

The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger’s side wheel. The contact slowed down and parked the RV at a local gas station. A de... Read more

Incident date: Mar 29, 2026

The car recently received a 5.05 update of the infotainment system. Since then, the infotainment system would be shut off and auto-restarts itself during driving every 10 or 15 minutes. The car would lose all the functions related to the infotainment system, such as the camera, navigation, sound and air conditioning for a few minutes during driving. It is dangerous that this would happen randomly ... Read more

Incident date: Mar 20, 2026

A little scary, it just got released from my hospital.From having cancer just wanna have my recalls repaired

Incident date: Mar 20, 2026

A little scary, it just got released from my hospital.From having cancer just wanna have my recalls repaired

Incident date: Mar 20, 2026

A little scary, it just got released from my hospital.From having cancer just wanna have my recalls repaired

Incident date: Apr 1, 2026

While attempting to park my vehicle, it suddenly accelerated on its own, causing the car to move quickly toward a tree and a nearby building. I immediately attempted to stop the vehicle by pressing the brake pedal, but the car continued to accelerate. The engine was roaring, and I even tried using both feet on the brake pedal in an effort to stop the vehicle, but it did not respond. The only way ... Read more

Crash

Incident date: Apr 1, 2026

While attempting to park my vehicle, it suddenly accelerated on its own, causing the car to move quickly toward a tree and a nearby building. I immediately attempted to stop the vehicle by pressing the brake pedal, but the car continued to accelerate. The engine was roaring, and I even tried using both feet on the brake pedal in an effort to stop the vehicle, but it did not respond. The only way ... Read more

Crash

Incident date: Jan 2, 2026

Sealed transmission found "bone dry" at approximately 13,000 miles. No consumer-accessible dipstick. Complete transmission failure January 2, 2026. Second complete powertrain failure March 14, 2026, nine days after first repair completed. Symptoms on second failure (loss of power, hollow tumbling sound) consistent with engine bearing/connecting rod failure matching Cook et al. v. General Motors (C... Read more

Incident date: Jan 2, 2026

Sealed transmission found "bone dry" at approximately 13,000 miles. No consumer-accessible dipstick. Complete transmission failure January 2, 2026. Second complete powertrain failure March 14, 2026, nine days after first repair completed. Symptoms on second failure (loss of power, hollow tumbling sound) consistent with engine bearing/connecting rod failure matching Cook et al. v. General Motors (C... Read more

Incident date: Jan 2, 2026

nStar remote diagnostic system returned five false-negative results across two confirmed mechanical failures. January 2, 2026: two diagnostics at 5:50 PM and 5:53 PM returned "No Error Code Found" while the transmission was actively failing. At 8:39 PM, the system identified P0700 and P2714 (Transmission System Failure, "Service within 1 day"). March 14, 2026: two diagnostics at 11:14 AM and 11:17... Read more

Incident date: Jan 2, 2026

nStar remote diagnostic system returned five false-negative results across two confirmed mechanical failures. January 2, 2026: two diagnostics at 5:50 PM and 5:53 PM returned "No Error Code Found" while the transmission was actively failing. At 8:39 PM, the system identified P0700 and P2714 (Transmission System Failure, "Service within 1 day"). March 14, 2026: two diagnostics at 11:14 AM and 11:17... Read more

Incident date: Mar 14, 2026

Second complete powertrain failure on March 14, 2026 at 13,993 miles, nine days after first repair (complete transmission replacement for bone-dry sealed transmission). Symptoms: sudden loss of power on highway (unable to exceed 20 mph with accelerator fully depressed), hollow sound, noise described as "like a rock tumbling around inside." OnStar diagnostics returned "No Error Code Found" twice (1... Read more

Incident date: Mar 14, 2026

Second complete powertrain failure on March 14, 2026 at 13,993 miles, nine days after first repair (complete transmission replacement for bone-dry sealed transmission). Symptoms: sudden loss of power on highway (unable to exceed 20 mph with accelerator fully depressed), hollow sound, noise described as "like a rock tumbling around inside." OnStar diagnostics returned "No Error Code Found" twice (1... Read more

Incident date: Mar 29, 2026

Toyota has recognized a problem with the low pressure fuel pump on some 2018 Camry cars which causes a hesitation when driving from a stop creating a rear danger of a rear-end collision. It has been happening intermitantly everysince car was new.. Toyota claimed that my vin was not one of the ones recalled even though I experienced the e3xact same problem. There appears to be an additional rec... Read more

Incident date: Mar 29, 2026

Main Claim **Subject: Vehicle Malfunction Incident Report / Claim** I am writing to report a serious and unexpected issue with my vehicle that occurred on Sunday, March 29, 2026. I purchased this car in mid-December 2025, and it is still relatively new. For context, the vehicle’s brake hold function was turned on, and everything appeared to be operating normally before the incident. On the day o... Read more

Incident date: Apr 1, 2026

4 out of 5 times driving the car the infotainment screen with get random touches guiding you to unknown menus or system setting or maybe just to a different radio station. Where I think this becomes a legitimate safety concern (asside from changing vehicle settings like security) is when trying to use maps function the random touches will direct the map away from where you are or where your next t... Read more

Incident date: Apr 1, 2026

4 out of 5 times driving the car the infotainment screen with get random touches guiding you to unknown menus or system setting or maybe just to a different radio station. Where I think this becomes a legitimate safety concern (asside from changing vehicle settings like security) is when trying to use maps function the random touches will direct the map away from where you are or where your next t... Read more

Incident date: Dec 1, 2025

The door(s) would not open from the outside. I had the driver side door handle replaced first - took weeks for the part to come in - this was a safety issue because I had to climb through the passenger side to open the driver side door. (the key entry would not work either) After weeks, and me paying for it, the same thing happened to the rear driver side door. I went to open it to get my grand... Read more

Incident date: Apr 1, 2026

The contact owns a 2023 Chrysler Pacifica. The contact received a second notification for NHTSA Campaign Number: 25V302000 (Air Bags) that the part for the recall repair was available, and to contact the dealer to schedule an appointment; however, after contacting the dealer, the contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer ... Read more

Incident date: Dec 25, 2025

The contact owns a 2019 Audi Q5. The contact stated that while driving approximately 30 MPH, the vehicle stopped and jerked, and the RED master warning light illuminated, and the message “Electrical Control Module” failure was displayed. On other occasions, while driving at undisclosed speeds, the turn signals and brake lights failed to operate as intended, and the message "Faulty Brake Light"... Read more

Incident date: Dec 25, 2025

The contact owns a 2019 Audi Q5. The contact stated that while driving approximately 30 MPH, the vehicle stopped and jerked, and the RED master warning light illuminated, and the message “Electrical Control Module” failure was displayed. On other occasions, while driving at undisclosed speeds, the turn signals and brake lights failed to operate as intended, and the message "Faulty Brake Light"... Read more

Incident date: Mar 7, 2025

My oil light kept flashing on while driving until I come to complete stop. Had to take it to Genesis dealership in [XXX] Ms. They did a check on my vehicle and found the problem. I had to pay to replace these issues the sender assy-oil pressure & the harness-op sensor. The total bill was $1,012.14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 7, 2025

My oil light kept flashing on while driving until I come to complete stop. Had to take it to Genesis dealership in [XXX] Ms. They did a check on my vehicle and found the problem. I had to pay to replace these issues the sender assy-oil pressure & the harness-op sensor. The total bill was $1,012.14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 25, 2026

The component affected is the passenger side mirror. The plastic cap over the mirror spontaneously cracked. It sounded like my CRV was hit by a rock. I looked over and my mirror was folded into the vehicle. The mirror works, it is not cracked and the movement via the driver side buttons works. Upon stopping and looking, the plastic was broken from the bottom around the interior of the cap. Exterio... Read more