Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 60 of 44,303 (2,215,138 complaints)
Incident date: May 1, 2026
Automatic CVT failure confirmed by Future Nissan of Roseville CA. No warning prior to failure. Replaced by Kirkwood Autoworx Mechanical since Nissan Corporate denied a good-will replacement. Reason: 15k miles over warranty - 75081odometer reading at replacement on 5/27/26. CVT failed while on a busy street [XXX] ). I had only reverse and had to back my way out of traffic. Extremely dangerous si... Read more
Incident date: May 1, 2026
Automatic CVT failure confirmed by Future Nissan of Roseville CA. No warning prior to failure. Replaced by Kirkwood Autoworx Mechanical since Nissan Corporate denied a good-will replacement. Reason: 15k miles over warranty - 75081odometer reading at replacement on 5/27/26. CVT failed while on a busy street [XXX] ). I had only reverse and had to back my way out of traffic. Extremely dangerous si... Read more
Incident date: May 25, 2026
AWD system failure Warning lights Known issue on 2020 Escape Module needs to be replaced with parts and labor $1710.50 plus tax Vehicle only has 32,000 miles on it Opened case with Ford Case #: CXH08137060-B8L5X8 Asked for Goodwill assistance, dealer also requested goodwill assistance and it was denied. Called Ford back and asked for it to be elevated and they said no.
Incident date: Jun 2, 2026
Odometer Fraud. The contact purchased a 2016 Niss. The contact stated that they discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale/dealer sale. At the time of purchase, the vehicle mileage was 107,242. It was later discovered upon checking Carfax, that the mileage was 149,244.
Incident date: May 4, 2026
The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant had leaked into cylinder two and engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure, and they offered no assis... Read more
MERCEDES-BENZ
GLE 450E 4MATIC
(2025) — FORWARD COLLISION AVOIDANCE: WARNINGS
Jun 2, 2026
Incident date: Aug 25, 2025
Shortly after we took possession of the car, I noticed that the warning that I was not holding the steering wheel would light up when I was holding the wheel with both hands in the 10-2 position. Flipping my fingers while continuing to hold the steering wheel was sufficient to switch the warning off. Also I was frequently being advised that the steering assist was inoperative and that the stop and... Read more
MERCEDES-BENZ
GLE 450E 4MATIC
(2025) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 2, 2026
Incident date: Aug 25, 2025
Shortly after we took possession of the car, I noticed that the warning that I was not holding the steering wheel would light up when I was holding the wheel with both hands in the 10-2 position. Flipping my fingers while continuing to hold the steering wheel was sufficient to switch the warning off. Also I was frequently being advised that the steering assist was inoperative and that the stop and... Read more
MERCEDES-BENZ
GLE 450E 4MATIC
(2025) — STEERING
Jun 2, 2026
Incident date: Aug 25, 2025
Shortly after we took possession of the car, I noticed that the warning that I was not holding the steering wheel would light up when I was holding the wheel with both hands in the 10-2 position. Flipping my fingers while continuing to hold the steering wheel was sufficient to switch the warning off. Also I was frequently being advised that the steering assist was inoperative and that the stop and... Read more
Incident date: May 31, 2026
My 2021 RAM 1500 ecodiesel was subject to an NHTSA recall (23V-263). The recall included a replacement High pressure fuel pump (HPFP) due to a mechanical defect in the Bosch CP4.2 high-pressure fuel pump (HPFP) that causes the pump to fail prematurely and destroy itself internally. The HPFP was replaced under the recall over two years ago, only for the new fuel pump to fail catastrophically and se... Read more
Incident date: Nov 30, 2025
The contact leases a 2025 Audi SQ5. The contact stated that the driver's side exterior rear-view mirror position was blocking the driver's view while making a left turn. The manufacturer was contact and advised the contact to take the vehicle to the dealer for it to be test-driven. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximat... Read more
Incident date: May 29, 2026
My car has started stalling and dying when i slow down, take off or when idling. No power when accelerated, and the smell of exhaust comes into my car. I was making a turn from a red light and my car spit, sputtered, and died right in the middle of the busy intersection. I was almost hit from the rear and another car had to go into on coming traffic to avoid T boning me. I took it to 2 different ... Read more
Incident date: May 29, 2026
My car has started stalling and dying when i slow down, take off or when idling. No power when accelerated, and the smell of exhaust comes into my car. I was making a turn from a red light and my car spit, sputtered, and died right in the middle of the busy intersection. I was almost hit from the rear and another car had to go into on coming traffic to avoid T boning me. I took it to 2 different ... Read more
Incident date: Jun 2, 2026
While traveling on a public roadway under wet conditions, the vehicle was unable to stop within a safe distance despite brake application, resulting in a rear-end collision with the vehicle ahead. The primary concern is that the airbags did not deploy during the impact, despite significant front-end damage. The collision caused severe deformation of the hood and extensive damage to the front-left ... Read more
Crash
Incident date: Apr 27, 2026
The contact owns Ac condenser became inoperable cluster Mask (ICM). The dealer diagnosed with a failed internal cluster mask. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Incident date: Mar 20, 2026
Manufacturer Recall Number N970008. Took to dealer (Burdick Chevrolet-Driver's VIllage) in Syracuse, NY in March 2026. They have not responded or fixed the recall. They stated they were not able to find a solution. I think they should simply replace the entire front seat system if they cannot find some obscure item they are looking for.
Incident date: Sep 1, 2025
The contact stated that while driving at various speeds, the vehicle would jerk upon depression of the accelerator pedal without warning. In addition, the contact stated that on multiple occasions while turning into a parking lot, the vehicle's collision avoidance system would engage while in the vicinity of another vehicle as a warning chime would emit from the vehicle. The vehicle was taken to ... Read more
GMC
SIERRA 1500
(2018) — STEERING
Jun 2, 2026
Incident date: Mar 1, 2022
Incident description: On three occasion I have had the same catastrophic Engine failure putting myself and my family along with the general public in harms way. Starting March of 2022 while driving at approximately 60 MPH on the West Shore Expressway my truck experienced a sudden and total loss of motor power. My engine stalled out and I lost my ability to safety steer and stop my vehicle. This a... Read more
GMC
SIERRA 1500
(2018) — SERVICE BRAKES
Jun 2, 2026
Incident date: Mar 1, 2022
Incident description: On three occasion I have had the same catastrophic Engine failure putting myself and my family along with the general public in harms way. Starting March of 2022 while driving at approximately 60 MPH on the West Shore Expressway my truck experienced a sudden and total loss of motor power. My engine stalled out and I lost my ability to safety steer and stop my vehicle. This a... Read more
GMC
SIERRA 1500
(2018) — ENGINE
Jun 2, 2026
Incident date: Mar 1, 2022
Incident description: On three occasion I have had the same catastrophic Engine failure putting myself and my family along with the general public in harms way. Starting March of 2022 while driving at approximately 60 MPH on the West Shore Expressway my truck experienced a sudden and total loss of motor power. My engine stalled out and I lost my ability to safety steer and stop my vehicle. This a... Read more
Incident date: May 17, 2026
While operating my vehicle on a public roadway, the vehicle suffered a sudden, catastrophic loss of transmission hydraulic pressure and vehicle propulsion, accompanied by a dashboard warning light with a blinking "D". The vehicle completely stopped delivering power to the drive wheels while moving with traffic, creating an immediate and severe safety hazard for a rear-end collision on an active ro... Read more
Incident date: Apr 15, 2025
The contact owns a 2023 Nissan Rogue. The contact stated that on several occasions while driving in the rain at various speeds, multiple unknown warning lights illuminated. Each time, the vehicle was pulled to the side of the road and restarted. The vehicle was taken to a dealer, but the failure could not be replicated. The contact stated that while driving at approximately 68 MPH, an unknown red ... Read more
Incident date: Jun 1, 2026
Norcold N641.3FL refrigerator (serial #XXX) installed in an Arctic Fox truck camper caught fire on June 2, 2026 due to cooling unit failure. This model is subject to a known Norcold fire risk recall. The unit had not been repaired under the recall. I extinguished the fire myself. I have photographic evidence and have reported the incident to Thetford/Norcold at [XXX] . Norcold LLC filed for Chapte... Read more
Fire
Incident date: Jun 1, 2026
Norcold N641.3FL refrigerator (serial #XXX) installed in an Arctic Fox truck camper caught fire on June 2, 2026 due to cooling unit failure. This model is subject to a known Norcold fire risk recall. The unit had not been repaired under the recall. I extinguished the fire myself. I have photographic evidence and have reported the incident to Thetford/Norcold at [XXX] . Norcold LLC filed for Chapte... Read more
Fire
Incident date: Jun 1, 2026
Norcold N641.3FL refrigerator (serial #XXX) installed in an Arctic Fox truck camper caught fire on June 2, 2026 due to cooling unit failure. This model is subject to a known Norcold fire risk recall. The unit had not been repaired under the recall. I extinguished the fire myself. I have photographic evidence and have reported the incident to Thetford/Norcold at [XXX] . Norcold LLC filed for Chapte... Read more
Fire
Incident date: Jun 1, 2026
Norcold N641.3FL refrigerator (serial #XXX) installed in an Arctic Fox truck camper caught fire on June 2, 2026 due to cooling unit failure. This model is subject to a known Norcold fire risk recall. The unit had not been repaired under the recall. I extinguished the fire myself. I have photographic evidence and have reported the incident to Thetford/Norcold at [XXX] . Norcold LLC filed for Chapte... Read more
Fire
Incident date: May 1, 2026
The contact owns a 2019 Licoln Navigator. The contact stated while the vehicle was parked, the front driver and passengers seat belts retactators seized. The vehicle was taken to the dealer where it was diagnosed with failed front drivers and passenger seat belts retractor. The contact was informed that the front driver's and passenger's seat belt retractors needed to be replaced. The vehicle was ... Read more
Incident date: Apr 9, 2026
Drivers side mirror vibrates making changing lanes a Safty issue as the approaching vehicle is not a clear visual to operator
Incident date: Jun 2, 2026
The drive to lower the spare tire is on driver side of the 5th wheel camper. If you have a flat and pull off the road you will be lowering the tire on the same side of oncoming traffic. GOOD CHANCE OF GETTING HIT BY ONCOMING TRAFFIC.
VOLKSWAGEN
TIGUAN
(2020) — UNKNOWN OR OTHER
Jun 2, 2026
Incident date: May 31, 2026
While driving on freeway, the overhead console in my 2020 VW Tiguan suddenly fell down. At highway speeds , I thought I had been hit or something. It immediately obstructed the view through my wind shield and rear view. I had to rapidly pull over, narrowly averting a collision. Very dangerous. I see that this is a common problem in this model of car supposedly caused by the factory over torquing ... Read more
VOLKSWAGEN
TIGUAN
(2021) — UNKNOWN OR OTHER
Jun 2, 2026
Incident date: Jun 1, 2026
Rear view mirror has come detached from the main roof and it's presented that the only option to repair this is a complete windshield replacement. If the mirror is adhered to the windshield, this presents a major design flaw and safety hazard. I should not have to replace an entire windshield to replace just a rearview mirror. Also, because this is requiring me to seek additional services outside ... Read more
Incident date: Feb 1, 2026
The steering wheel airbag has a cut mark, and it feels softer than the rest of the airbag cover. It looks like it may be starting to open.
Crash
Incident date: Jun 2, 2026
Today, my turbocharger was diagnosed as damaged and leaking coolant into the cylinders and visibly leaking throughout the undercarriage. Additionally, my cylinder 4 is misfiring. My mechanic said they've seen this problem many times and while the turbocharger can be replaced, it often fails or other parts of the engine are damaged beyond repair. I had sluggish performance, mainly with acceleration... Read more
Incident date: Jun 2, 2026
Today, my turbocharger was diagnosed as damaged and leaking coolant into the cylinders and visibly leaking throughout the undercarriage. Additionally, my cylinder 4 is misfiring. My mechanic said they've seen this problem many times and while the turbocharger can be replaced, it often fails or other parts of the engine are damaged beyond repair. I had sluggish performance, mainly with acceleration... Read more
FORD
MAVERICK HYBRID
(2024) — POWER TRAIN
Jun 2, 2026
Incident date: May 21, 2026
My 2024 Ford Maverick (VIN [XXX] ) has had three sudden losses of drive power while driving. Each time the accelerator stopped delivering power with NO warning lights, no error messages, and no dashboard indicators before, during, or after. Each time I pulled over, shut off the vehicle, and restarting fully restored normal function. Incident 1 — Aug 2024, two-lane highway, New Mexico. Clear, ~80... Read more
FORD
MAVERICK HYBRID
(2024) — ELECTRICAL SYSTEM
Jun 2, 2026
Incident date: May 21, 2026
My 2024 Ford Maverick (VIN [XXX] ) has had three sudden losses of drive power while driving. Each time the accelerator stopped delivering power with NO warning lights, no error messages, and no dashboard indicators before, during, or after. Each time I pulled over, shut off the vehicle, and restarting fully restored normal function. Incident 1 — Aug 2024, two-lane highway, New Mexico. Clear, ~80... Read more
FORD
MAVERICK HYBRID
(2024) — VEHICLE SPEED CONTROL
Jun 2, 2026
Incident date: May 21, 2026
My 2024 Ford Maverick (VIN [XXX] ) has had three sudden losses of drive power while driving. Each time the accelerator stopped delivering power with NO warning lights, no error messages, and no dashboard indicators before, during, or after. Each time I pulled over, shut off the vehicle, and restarting fully restored normal function. Incident 1 — Aug 2024, two-lane highway, New Mexico. Clear, ~80... Read more
Incident date: May 15, 2025
The engine oil pump failed internally. The vehicle is equipped with a factory-installed variable-displacement oil pump that utilizes an internal thermoplastic adjusting ring. Due to heat cycles and mechanical stress, this plastic component degrades, becomes brittle, and catastrophically shatters or cracks.The first symptom appeared when the vehicle became entirely unable to complete an electronic ... Read more
Incident date: Oct 13, 2025
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25v695000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that when in reverse, the display for the back over prevention camera would show a distorte... Read more
Incident date: May 18, 2026
The contact owns a 2023 Toyota Tundra. The contact stated that while driving the front recognition camera, controls preclusion system, emergency braking etc. The vehicle was taken to the dealer at diagnosed with C1A9447; however, the vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 25,000.
Incident date: May 22, 2026
The driver-side integrated factory LED headlight assembly experienced a sudden, complete failure of the vertical LED Daytime Running Light (DRL) / parking lamp strip. The vehicle is completely stock, and the electrical system has never been modified or altered. The component failed suddenly with no prior warning lights, dashboard messages, or symptoms. Safety Risk: The failure of the LED DRL sign... Read more
Incident date: Jun 1, 2023
My 2018 Ford F‑150 experiences harsh shifting, sudden downshifting, gear hunting, delayed engagement, and shuddering during normal operation. These issues occur regardless of weather, temperature, or driving conditions and present a serious safety concern when accelerating or maintaining speed. Detailed Description of the Problem: The transmission consistently behaves unpredictably, including... Read more
Incident date: May 18, 2026
When I would go to accelerate onto the the interstate and would hit around 67-69 MPH my car would go lazy and the engine light would come on. This happened about 3 times and then 4th time every single check engine light came on. I took it to the mechanic and he replaced the battery, but said there might still be a fuel issue. I then took it to the dealership and they said I had “bad gas” and w... Read more
Incident date: May 28, 2026
The contact owns a 2015 Toyota Tacoma. The contact stated while driving at an undisclosed speed, the contact noticed an unusual burning odor in the interior of the vehicle. The contact's wife, who was seated in the front passenger's seat, noticed a fire in the power switch area of the rear driver's door. The contact then parked the vehicle. The contact extinguished the fire with a jug of water tha... Read more
Fire
Incident date: Nov 1, 2025
I have a ford edge 2016, which I can see online that many vehicles like mine are having the same problems. I am having a severe coolant leak into the engine. It trembles when I start it or when I am at a red light, white smoke leaks out of my exhaust when I first start my car after adding coolant. I am constantly adding coolant, mostly every other day because it burns it so fast. My vehicle aler... Read more
Incident date: Jun 1, 2026
The contact owns a 2018 Ram 1500. The contact stated that while the vehicle was turned off and in park(P), the gear shifter could be moved out of the park(P) position without depressing the brake pedal. Due to the failure, the vehicle would roll forward which caused a potential safety hazard. Upon investigation, the contact discovered NHTSA ID Number: 18V100000(Power Train); however, the contact's... Read more
Incident date: Apr 21, 2026
Component/System Failure: Front driver's seatback cover assembly (Nissan Part Number: 87650-9HB2B). The factory structural stitching on the center backrest panel is actively unraveling and separating. The component is available for inspection upon request. Safety Risk: The seatback cover serves as the structural envelope for the Supplemental Restraint System (SRS) Side-Impact Airbag. Because t... Read more
Incident date: May 31, 2026
My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid le... Read more
Incident date: May 31, 2026
My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid le... Read more
Incident date: May 31, 2026
My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid le... Read more
Incident date: May 26, 2026
Fuel injector randomly went out, I dont have the HPFP recall done on my car. Caused a massive amount of power loss while I was going down the road. Now hyundai wants to pretend like the HPFP had nothing to do with this. I keep being told its an emission part and isnt covered under powertrain warranty. Recall in question is Extension Z04 (TSB 25-FL-002H).