Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Page 61 of 44,908 (2,245,377 complaints)

JEEP WRANGLER (2018) - SERVICE BRAKES Sep 2, 2026
Incident date: Jul 15, 2026
2018 Jeep Wrangler rubber brake lines collapsing internally, trapping hydraulic fluid pressure, and causing front brakes to overheat/lock up. Happened last year on my driver's side. It completely locked up my caliper. Ended up replacing Front Driver Hose & Caliper. And both Front Rotors and Brake Pads. Now its currently happening to my passenger side. This time its actually causing a burning sme... Read more
CHEVROLET MALIBU (2021) - UNKNOWN OR OTHER Sep 2, 2026
Incident date: Aug 12, 2026
The problem with this model is the CVT Trasmission thats in the vehicle when put into drive mode it stalls to change gears and want change gears for about 5 min then it kicks in to go it does that very often i have took it to the dealership and spent tremendous mount of money the transmission are crapy and stalls the car when put into drive mode please help im not the only one experiencing this is... Read more
FORD F-150 LIGHTNING BEV (2024) - SEATS Sep 2, 2026
Incident date: Sep 2, 2026
While driving at speed on public roads on [XXX], the primary 12-inch digital instrument cluster suffered a total blackout while the vehicle was powered and moving. The failure eliminated all speedometer readings, battery state-of-charge indicators, gear selections, and safety telltales/warning lights in violation of FMVSS 101. When previously reporting intermittent digital screen and electrical dr... Read more
FORD F-150 LIGHTNING BEV (2024) - VEHICLE SPEED CONTROL Sep 2, 2026
Incident date: Sep 2, 2026
While driving at speed on public roads on [XXX], the primary 12-inch digital instrument cluster suffered a total blackout while the vehicle was powered and moving. The failure eliminated all speedometer readings, battery state-of-charge indicators, gear selections, and safety telltales/warning lights in violation of FMVSS 101. When previously reporting intermittent digital screen and electrical dr... Read more
FORD F-150 LIGHTNING BEV (2024) - ELECTRICAL SYSTEM Sep 2, 2026
Incident date: Sep 2, 2026
While driving at speed on public roads on [XXX], the primary 12-inch digital instrument cluster suffered a total blackout while the vehicle was powered and moving. The failure eliminated all speedometer readings, battery state-of-charge indicators, gear selections, and safety telltales/warning lights in violation of FMVSS 101. When previously reporting intermittent digital screen and electrical dr... Read more
RAM 1500 (2025) - SEAT BELTS Sep 2, 2026
Incident date: Aug 6, 2026
While sitting at a red light, the truck will automatically shut off when I take my foot off the gas pedal. It has happened about 10 times over the last 6 months.
RAM 1500 (2025) - FUEL/PROPULSION SYSTEM Sep 2, 2026
Incident date: Aug 6, 2026
While sitting at a red light, the truck will automatically shut off when I take my foot off the gas pedal. It has happened about 10 times over the last 6 months.
HONDA CR-V (2016) - ENGINE Sep 2, 2026
Incident date: Mar 1, 2026
My 2016 Honda CR‑V has only had one driver since purchase and currently has approximately 86,000 miles. It has been properly maintained, yet it is experiencing the same symptoms described in Honda’s recent warranty extension concerning head-gasket failures. Despite its relatively low mileage and limited use, the vehicle appears to have experienced a premature engine-related failure. I respectf... Read more
RAM 1500 (2017) - STEERING Sep 2, 2026
Incident date: Aug 31, 2026
Power steering loss EPS unit, steering rack and pinion needs replaced, entire rack and pinion, only driven 107,000 miles. Bought off dealership almost 3 years ago with only 83,956 had purchased extended warranty that has expired in March.
INFINITI QX50 (2020) - ENGINE Sep 2, 2026
Incident date: Jul 25, 2026
Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle. Mechanic inspected the vehicle and said it fit all requirements to be replaced by engine recall. Infiniti is refusing to replace engine stating it does not meet recall requirements.
HONDA CR-V (2018) - UNKNOWN OR OTHER Sep 2, 2026
Incident date: Apr 10, 2026
One of the rear sensor batteries randomly stopped working. All the features stopped working and would light up the whole dashboard, including TPMS, automatic braking, cruise control, etc. Did not feel safe while driving due to all of the safety features not working. Had it checked out by an independent auto body shop and fixed. No warning lights of the specific problem, just said there was a... Read more
CHEVROLET SILVERADO 2500 (2022) - ENGINE Sep 2, 2026
Incident date: Jul 18, 2026
The vehicle will not allow the truck to be turned off everytime, it states the truck must be in park to be turned off, and the truck is in park. The engine lost power and staleld twice, and loses accelerator power multiple times. The transmission has dis-engaged 3 times. All of this since July 2026. The truck has 54,000 miles on it.
CHEVROLET SILVERADO 2500 (2022) - POWER TRAIN Sep 2, 2026
Incident date: Jul 18, 2026
The vehicle will not allow the truck to be turned off everytime, it states the truck must be in park to be turned off, and the truck is in park. The engine lost power and staleld twice, and loses accelerator power multiple times. The transmission has dis-engaged 3 times. All of this since July 2026. The truck has 54,000 miles on it.
CHEVROLET SILVERADO 2500 (2022) - ELECTRICAL SYSTEM Sep 2, 2026
Incident date: Jul 18, 2026
The vehicle will not allow the truck to be turned off everytime, it states the truck must be in park to be turned off, and the truck is in park. The engine lost power and staleld twice, and loses accelerator power multiple times. The transmission has dis-engaged 3 times. All of this since July 2026. The truck has 54,000 miles on it.
TOYOTA CAMRY (2019) - UNKNOWN OR OTHER Sep 2, 2026
Incident date: Jun 18, 2026
My 2019 Toyota Camry is experiencing repeated door lock actuator failures that I believe create a serious safety hazard. The affected component is the door lock actuator, which controls the electronic locking and unlocking of the door, and the failed components are available for inspection upon request. The problem began with intermittent failures where a door would not lock or unlock from the ins... Read more
TOYOTA CAMRY (2019) - ELECTRICAL SYSTEM Sep 2, 2026
Incident date: Jun 18, 2026
My 2019 Toyota Camry is experiencing repeated door lock actuator failures that I believe create a serious safety hazard. The affected component is the door lock actuator, which controls the electronic locking and unlocking of the door, and the failed components are available for inspection upon request. The problem began with intermittent failures where a door would not lock or unlock from the ins... Read more
HONDA PROLOGUE (2024) - POWER TRAIN Sep 2, 2026
Incident date: Jan 8, 2026
I am experiencing a severe defect involving a recurring clicking and popping noise from the front end of the vehicle when turning at low speeds. This issue is tied to a known premature failure of the front drive axles and constant velocity (CV) joints, which is currently the subject of federal class-action litigation ([XXX], et al. v. American Honda Motor Co., Inc.). The progressive failure of the... Read more
HONDA PROLOGUE (2024) - SUSPENSION Sep 2, 2026
Incident date: Jan 8, 2026
I am experiencing a severe defect involving a recurring clicking and popping noise from the front end of the vehicle when turning at low speeds. This issue is tied to a known premature failure of the front drive axles and constant velocity (CV) joints, which is currently the subject of federal class-action litigation ([XXX], et al. v. American Honda Motor Co., Inc.). The progressive failure of the... Read more
HONDA PROLOGUE (2024) - STEERING Sep 2, 2026
Incident date: Jan 8, 2026
I am experiencing a severe defect involving a recurring clicking and popping noise from the front end of the vehicle when turning at low speeds. This issue is tied to a known premature failure of the front drive axles and constant velocity (CV) joints, which is currently the subject of federal class-action litigation ([XXX], et al. v. American Honda Motor Co., Inc.). The progressive failure of the... Read more
RAM 1500 (2022) - STRUCTURE:BODY Sep 2, 2026
Incident date: Feb 10, 2026
I was driving down the highway, in light rain around 9pm, very little road traffic, when all of a sudden the forward glass of my sunroof exploded, it sounded like a gun shot. But then I heard wind noise and realized the glass on my sunroof just imploded towards the sky. Very alarming, no other sun roof issues previously on this vehicle. Safe lite replaced the sun roof, but it took several weeks fo... Read more
SUBARU OUTBACK (2023) - LANE DEPARTURE: ASSIST Sep 2, 2026
Incident date: Mar 14, 2026
While driving on the highway I had my cruise control on with my driving assist turned on. My car tried to veer to the left, hard, almost into the guardrail. It had happened before but not as severe as this time. Going highway speed, I was lucky enough no one was next to me. Someone could have got seriously injured!
VOLVO EX90 (2025) - POWER TRAIN Sep 2, 2026
Incident date: Aug 30, 2026
My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays went dark and the vehicle became compl... Read more
VOLVO EX90 (2025) - ELECTRICAL SYSTEM Sep 2, 2026
Incident date: Aug 30, 2026
My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays went dark and the vehicle became compl... Read more
VOLVO EX90 (2025) - ENGINE Sep 2, 2026
Incident date: Aug 30, 2026
My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays went dark and the vehicle became compl... Read more
CHEVROLET SUBURBAN (2021) - POWER TRAIN Sep 2, 2026
Incident date: Sep 2, 2026
The transmission shutter and hesitates while downshifting.
PONTIAC G6 (2006) - ELECTRICAL SYSTEM Sep 2, 2026
Incident date: Dec 31, 1969
While driving I'm going around a corner and the steering was grabbing and getting tight I had to mussel the car home then it stopped doing it the again and again now my steering has not power steering and when I back up it grabs sometimes out of my hands and almost breaks my arm. This car is a death trap. There were no warnings till it happened
PONTIAC G6 (2006) - POWER TRAIN Sep 2, 2026
Incident date: Dec 31, 1969
While driving I'm going around a corner and the steering was grabbing and getting tight I had to mussel the car home then it stopped doing it the again and again now my steering has not power steering and when I back up it grabs sometimes out of my hands and almost breaks my arm. This car is a death trap. There were no warnings till it happened
PONTIAC G6 (2006) - STEERING Sep 2, 2026
Incident date: Dec 31, 1969
While driving I'm going around a corner and the steering was grabbing and getting tight I had to mussel the car home then it stopped doing it the again and again now my steering has not power steering and when I back up it grabs sometimes out of my hands and almost breaks my arm. This car is a death trap. There were no warnings till it happened
GMC SIERRA 1500 (2019) - ENGINE Sep 2, 2026
Incident date: Jan 3, 2025
I was coming to a stop at a stop a 3 way stop intersection. I parked completely and when I stopped the vehicle just shut down I did not have any warning signs come on prior as I looked at the dash it said place vehicle into park and start. I tried that but truck did not start. Call my friends we towed the truck on a trailer to my house and set up an appointment with gmc here in Tucson az
CHRYSLER PACIFICA (2019) - STEERING Sep 2, 2026
Incident date: Sep 1, 2026
The steering sticks normally when slightly turned especially going highway speeds around bends. You have to “yank” the wheel from it being stuck and risk over steering off the road or into other lane. Huge safety risk.
HONDA ACCORD (2018) - LANE DEPARTURE: BLIND SPOT DETECTION Sep 2, 2026
Incident date: Aug 3, 2026
I own a 2018 Honda Accord Sport 2.0T that has been consistently maintained through authorized Honda dealerships. On July 30, 2026, at 135,968 miles, I took my vehicle to Nalley Honda for a Blind Spot Information System warning and maintenance. The dealership performed a multi-point inspection and documented the spark plugs, cooling-system hoses, and fluid leaks as PASSING. I authorized approximate... Read more
HONDA ACCORD (2018) - ENGINE Sep 2, 2026
Incident date: Aug 3, 2026
I own a 2018 Honda Accord Sport 2.0T that has been consistently maintained through authorized Honda dealerships. On July 30, 2026, at 135,968 miles, I took my vehicle to Nalley Honda for a Blind Spot Information System warning and maintenance. The dealership performed a multi-point inspection and documented the spark plugs, cooling-system hoses, and fluid leaks as PASSING. I authorized approximate... Read more
PONTIAC G5 (2007) - SERVICE BRAKES Sep 2, 2026
Incident date: Jul 21, 2026
While traveling I lost assisted steering to my vehicle, this was while traveling at a low speed, and while cornering. This mechanical failure caused my vehicle to travel off the road causing personal damages. I've since learned of manufacture recalls that describe this situation. I've experienced it once prior while in traffic. other than towing it home I've no contact with any insurance or other ... Read more
Crash Fire
PONTIAC G5 (2007) - UNKNOWN OR OTHER Sep 2, 2026
Incident date: Jul 21, 2026
While traveling I lost assisted steering to my vehicle, this was while traveling at a low speed, and while cornering. This mechanical failure caused my vehicle to travel off the road causing personal damages. I've since learned of manufacture recalls that describe this situation. I've experienced it once prior while in traffic. other than towing it home I've no contact with any insurance or other ... Read more
Crash Fire
PONTIAC G5 (2007) - STEERING Sep 2, 2026
Incident date: Jul 21, 2026
While traveling I lost assisted steering to my vehicle, this was while traveling at a low speed, and while cornering. This mechanical failure caused my vehicle to travel off the road causing personal damages. I've since learned of manufacture recalls that describe this situation. I've experienced it once prior while in traffic. other than towing it home I've no contact with any insurance or other ... Read more
Crash Fire
MAZDA CX-50 (2025) - STRUCTURE:BODY Sep 2, 2026
Incident date: Apr 7, 2026
The drivers side inside door handle has quit working twice. The dealer has temporarily fixed it both times, but advised us to "just be more gentle with the handle". The cable is falling off of the door hinge inside the door, and the dealer claims they don't have a way to permanently fix it. They just put it back on its mount. We are afraid that the driver will not be able to escape the veh... Read more
FORD ECOSPORT (2018) - POWER TRAIN Sep 1, 2026
Incident date: Aug 28, 2026
I have had issues in the past with the transmission of this car for the past few months, it initially started to give me issues around 49k miles in this car, so I got it flushed out by a mechanic and it ran fine for a few months. Just a few days ago, I was headed home and my transmission went completely out as I was about to enter a state highway and I had to pull over into a neighborhood to get i... Read more
FORD EXPEDITION (2020) - POWER TRAIN Sep 1, 2026
Incident date: Sep 1, 2026
The car will lose power when trying to accelerate on the highway. The car’s transmission will completely shift out of a high gear while traveling 50+ mph at a time when you are trying to accelerate onto the highway or speed up to avoid another vehicle. The car’s transmission will shift to first and slow way down and you cannot regain power or speed for several seconds. This has happened multip... Read more
BMW 430I (2022) - ENGINE Sep 1, 2026
Incident date: Aug 19, 2026
COMPONENT: Engine mounts (left and right hydraulic engine mounts). Both are still installed on the vehicle and are available for inspection on request. FAILURE DESCRIPTION: I began hearing a knocking noise from the engine bay whenever I accelerated. I first noticed it on approximately August 19, 2026. The noise occurred under acceleration only and was not present at idle. There were no warning la... Read more
UNKNOWN UNKNOWN (9999) - UNKNOWN OR OTHER Sep 1, 2026
Incident date: Aug 2, 2026
False DOT‑marked emergency warning triangle sold on Amazon, non‑compliant with FMVSS No.125. This emergency reflective warning triangle is printed with a DOT certification mark, which means the product itself should meet the full stability and wind‑resistance requirements of Federal Motor Vehicle Safety Standard 125 at the factory. However, the base of this triangle has no built‑in qualifi... Read more
NISSAN ROGUE (2023) - VEHICLE SPEED CONTROL Sep 1, 2026
Incident date: Aug 21, 2026
On XXX at approx 1:29 PM, I was driving my 2023 Nissan Rogue (purchased new XXX Chapman Nissan Philadelphia) on [XXX] with my family including 2 young children and my brother-in- law, heading to [XXX]. At highway speed (~65 mph), "Service CVT Power Reduced" warning appeared, complete loss of acceleration. I had to press accelerator to floor to avoid crash. I managed to drive approx 1 mile to emerg... Read more
NISSAN ROGUE (2023) - POWER TRAIN Sep 1, 2026
Incident date: Aug 21, 2026
On XXX at approx 1:29 PM, I was driving my 2023 Nissan Rogue (purchased new XXX Chapman Nissan Philadelphia) on [XXX] with my family including 2 young children and my brother-in- law, heading to [XXX]. At highway speed (~65 mph), "Service CVT Power Reduced" warning appeared, complete loss of acceleration. I had to press accelerator to floor to avoid crash. I managed to drive approx 1 mile to emerg... Read more
NISSAN ROGUE (2023) - ENGINE Sep 1, 2026
Incident date: Aug 21, 2026
On XXX at approx 1:29 PM, I was driving my 2023 Nissan Rogue (purchased new XXX Chapman Nissan Philadelphia) on [XXX] with my family including 2 young children and my brother-in- law, heading to [XXX]. At highway speed (~65 mph), "Service CVT Power Reduced" warning appeared, complete loss of acceleration. I had to press accelerator to floor to avoid crash. I managed to drive approx 1 mile to emerg... Read more
BMW 330I (2023) - EXTERIOR LIGHTING Sep 1, 2026
Incident date: Apr 7, 2026
I own a 2023 BMW 330i xDrive. The factory passenger-side/right-front inner LED daytime running light has failed while the other headlight functions continue to operate normally. The vehicle has not been involved in a collision, the headlight has not been physically damaged, and no aftermarket DRL or headlight components have been installed. The affected factory BMW/HELLA right-front headlamp is B... Read more
GMC SIERRA 1500 (2024) - ENGINE Sep 1, 2026
Incident date: Aug 31, 2026
On 8/31/2026 at approximately 2330 hours I was driving my 6.2L Sierra home. I took a left hand turn and the engine stopped. This happened with zero warning. I attempted to restart the engine after coming to a stop and the starter clicked once and nothing happened. Had it towed to my dealership for service. I was told the engine seized and will need to be replaced. I went through the recall proces... Read more
HONDA PILOT (2017) - ENGINE Sep 1, 2026
Incident date: Aug 24, 2026
It first started having an engine light on that came back to emmission errors. It was intermittent though and didnt cause mucj issues. The shop said if it kept up to take it somewhere for that . Then on XXX all the engine lights, brakes everything just came on and seized up and it stopped working completley. Trying to restart just dies once you try to drive it. This should have been recalled with... Read more
DODGE GRAND CARAVAN (2017) - UNKNOWN OR OTHER Sep 1, 2026
Incident date: Aug 31, 2026
Passenger sliding doors will not open the power door actuators have failed no way to manually open them it’s available on request, safety of other at risk is incase of an accident there’s no way to open the doors it’s a safety hazard, problem was confirmed by dealer although it would cost me 3,800 to have them fix both sliding doors Ferario dodge in big flats NY tech confirmed that the manuf... Read more
DODGE GRAND CARAVAN (2017) - ELECTRICAL SYSTEM Sep 1, 2026
Incident date: Aug 31, 2026
Passenger sliding doors will not open the power door actuators have failed no way to manually open them it’s available on request, safety of other at risk is incase of an accident there’s no way to open the doors it’s a safety hazard, problem was confirmed by dealer although it would cost me 3,800 to have them fix both sliding doors Ferario dodge in big flats NY tech confirmed that the manuf... Read more
FORD FOCUS (2018) - POWER TRAIN Sep 1, 2026
Incident date: Aug 17, 2026
I had the engine on 2018 (61000 mileage) focus replaced 1 and 1/2 year ago because of the oil pan wet belt recall. Now my transmission locked up because of clutch failure. I was lucky that I was coming to a stop while parking in my driveway. Now im told by mechanic that i need a new transmission. Why was ford allowed to continue selling cars with substandard engines.
CHEVROLET COLORADO (2020) - STEERING Sep 1, 2026
Incident date: Jul 15, 2026
While driving my 2020 Chevrolet Colorado through [XXX], the truck began having difficulty accelerating. As I exited the highway and turned into a gas station, the truck suddenly lost power. The steering became extremely difficult, and I lost normal brake assist. The brake pedal became extremely hard, and I had to apply extreme force to stop the truck and avoid crashing into a wall at the gas stati... Read more
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