Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Page 50 of 44,303 (2,215,138 complaints)

SUBARU ASCENT (2023) — UNKNOWN OR OTHER Jun 3, 2026
Incident date: Mar 1, 2026
Sirius XM ads showing up and there’s no way to opt out. The ads are distracting/difficult to close and cover a good amount off my media system even while driving.
CHEVROLET MALIBU (2024) — UNKNOWN OR OTHER Jun 3, 2026
Incident date: May 26, 2026
There have been numerous days that I press brake to start car in which it does not start. I wait until it will. The trunk seems unaligned as there's more gap on right side. Carpet in front floor is not correct as I have to tuck under trim by door constantly. Backup camera seems distorted and has been not correct in lines to park but remains distorted by the unclear view and awkward angle. While dr... Read more
CHEVROLET MALIBU (2024) — ELECTRICAL SYSTEM Jun 3, 2026
Incident date: May 26, 2026
There have been numerous days that I press brake to start car in which it does not start. I wait until it will. The trunk seems unaligned as there's more gap on right side. Carpet in front floor is not correct as I have to tuck under trim by door constantly. Backup camera seems distorted and has been not correct in lines to park but remains distorted by the unclear view and awkward angle. While dr... Read more
CHEVROLET MALIBU (2024) — SERVICE BRAKES Jun 3, 2026
Incident date: May 26, 2026
There have been numerous days that I press brake to start car in which it does not start. I wait until it will. The trunk seems unaligned as there's more gap on right side. Carpet in front floor is not correct as I have to tuck under trim by door constantly. Backup camera seems distorted and has been not correct in lines to park but remains distorted by the unclear view and awkward angle. While dr... Read more
FORD TRANSIT (2021) — SEAT BELTS Jun 3, 2026
Incident date: Jun 12, 2024
The passenger side seat belt locks up at unusual times. Passenger can’t reach anything because they are locked in their seat. The seatbelt has locked up numerous times however the mechanic can’t repeat the problem in the shop. Yes is has been reported and investigated by TASCA Ford, 1300 Pontiac Ave., Cranston, RI. No indications before the seatbelt locks up.
CADILLAC XT4 (2024) — POWER TRAIN Jun 3, 2026
Incident date: Feb 15, 2026
Problem with the fuel pump control module. Car broke down in front of my neighbor’s house. Now there is a problem with the transmission. It is slipping and there’s a clunking noise.
CADILLAC XT4 (2024) — FUEL/PROPULSION SYSTEM Jun 3, 2026
Incident date: Feb 15, 2026
Problem with the fuel pump control module. Car broke down in front of my neighbor’s house. Now there is a problem with the transmission. It is slipping and there’s a clunking noise.
CADILLAC XT4 (2024) — ENGINE Jun 3, 2026
Incident date: Feb 15, 2026
Problem with the fuel pump control module. Car broke down in front of my neighbor’s house. Now there is a problem with the transmission. It is slipping and there’s a clunking noise.
RAM 1500 (2014) — STEERING Jun 3, 2026
Incident date: Jun 2, 2026
Lost power steering driving down the highway. Service power steering light started flashing. This made vehicle very difficult to turn onto shoulder. Been to private shop has to replace entire rack cost unknown yet.
HONDA PASSPORT (2023) — UNKNOWN OR OTHER Jun 3, 2026
Incident date: Jun 2, 2026
Sunroof while driving exploded - the boom was extremely scary
HONDA CIVIC (2009) — STRUCTURE:INTERIOR PANELS:SUN VISOR Jun 3, 2026
Incident date: Jun 1, 2025
The contact owns a 2009 Honda Civic. The contact stated that the sun visor split over and blocked his driving view. The contact stated that the failure was related to TSB Technical Service Bulletin 11-031. The local dealer was contacted, where it was diagnosed that the sun visor needed to be replaced. The contact had a paperclip holding the sun visor. vehicle that was not repaired. The contact sta... Read more
HYUNDAI SANTA FE HYBRID (2025) — ENGINE Jun 3, 2026
Incident date: Jun 3, 2026
The vehicle has gone into a limp mode unexpectedly while driving on the highway at 60+ mph. The first issue was on May 13, 2026. The car immediately stopped driving and went into limp mode and cannot go over 30 mph. It was taken to a service dealer. They could not replicate the problem, therefore the vehicle was given back as undiagnosed. This next incident occurred and almost caused an accident,... Read more
SUBARU OUTBACK (2025) — FUEL/PROPULSION SYSTEM Jun 3, 2026
Incident date: Jun 2, 2026
I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I was going about 50 mph when my check engine light went on and within seconds the engine failed. The c... Read more
Fire
SUBARU OUTBACK (2025) — ELECTRICAL SYSTEM Jun 3, 2026
Incident date: Jun 2, 2026
I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I was going about 50 mph when my check engine light went on and within seconds the engine failed. The c... Read more
Fire
SUBARU OUTBACK (2025) — ENGINE Jun 3, 2026
Incident date: Jun 2, 2026
I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I was going about 50 mph when my check engine light went on and within seconds the engine failed. The c... Read more
Fire
HONDA CR-V (2014) — ENGINE Jun 3, 2026
Incident date: Jun 1, 2026
This make and model Honda with a 2.4L engine have several known defects which brings potential harm and high operational and repair costs to its owners. Honda is well aware of the engine problems but refuses to issue recalls to correct the problem. Two of the major problems are: 1. due to a design error, the engine burns excessive amounts of oil, and 2. Honda installed a defective VTC Actuator i... Read more
NISSAN KICKS (2022) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jun 3, 2026
Incident date: Apr 14, 2026
Someone was on a handheld scooter on the sidewalk and when reaching the corner, turned right abruptly still remaining on the sidewalk. My car slammed on the brakes believing this person was entering the street or was already in the street? The vehicle behind me swerved out of the way because it was going to hit me. This almost caused me to create an accident instead of attempting to avoid one.
HYUNDAI ELANTRA (2017) — POWER TRAIN Jun 3, 2026
Incident date: May 6, 2026
1. The engine architecture suffered a catastrophic mechanical failure. Specifically, severe, systemic internal oil consumption/vaporization starved the hydraulic timing chain tensioner of critical hydrostatic pressure. This caused the tensioner to collapse, creating slack in the steel timing chain, which then "jumped time" (skipped a tooth on the camshaft sprockets), causing the engine to instantl... Read more
HYUNDAI ELANTRA (2017) — ENGINE Jun 3, 2026
Incident date: May 6, 2026
1. The engine architecture suffered a catastrophic mechanical failure. Specifically, severe, systemic internal oil consumption/vaporization starved the hydraulic timing chain tensioner of critical hydrostatic pressure. This caused the tensioner to collapse, creating slack in the steel timing chain, which then "jumped time" (skipped a tooth on the camshaft sprockets), causing the engine to instantl... Read more
GMC SIERRA 1500 (2020) — POWER TRAIN Jun 3, 2026
Incident date: Feb 11, 2026
Transmission, going towards home up a mild hill, broke top of hill trans shifted to next gear, rear wheels locked up and tires squealed. doing around 40 mph. Took it directly into the shop, and the trans was destroyed inside. broken parts in the pan. Trans could not be repaired, had to get a new transmission. I limped to the dealership, just noisey under vehicle. There was special covera... Read more
GMC SIERRA 1500 (2020) — UNKNOWN OR OTHER Jun 3, 2026
Incident date: Feb 11, 2026
Transmission, going towards home up a mild hill, broke top of hill trans shifted to next gear, rear wheels locked up and tires squealed. doing around 40 mph. Took it directly into the shop, and the trans was destroyed inside. broken parts in the pan. Trans could not be repaired, had to get a new transmission. I limped to the dealership, just noisey under vehicle. There was special covera... Read more
FIRESTONE TRANSFORCE AT (9999) — TIRES:TREAD/BELT Jun 3, 2026
Incident date: Jun 1, 2026
I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks ex... Read more
FIRESTONE TRANSFORCE AT (9999) — TIRES Jun 3, 2026
Incident date: Jun 1, 2026
I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks ex... Read more
RAM 3500 (2024) — TIRES Jun 3, 2026
Incident date: Jun 1, 2026
I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks ex... Read more
ACURA MDX (2007) — ELECTRICAL SYSTEM Jun 3, 2026
Incident date: Jan 1, 2026
The driver's seat wiring harness on my daughter's 2007 Acura MDX has failed under normal operating conditions. The physical adjustment and movement of the driver's seat causes the factory wiring harness to over-tension and fracture internally. This has resulted in an intermittent, escalating failure of the Supplemental Restraint System (SRS), throwing diagnostic trouble code DTC 71-11 ("open circu... Read more
ACURA MDX (2007) — AIR BAGS Jun 3, 2026
Incident date: Jan 1, 2026
The driver's seat wiring harness on my daughter's 2007 Acura MDX has failed under normal operating conditions. The physical adjustment and movement of the driver's seat causes the factory wiring harness to over-tension and fracture internally. This has resulted in an intermittent, escalating failure of the Supplemental Restraint System (SRS), throwing diagnostic trouble code DTC 71-11 ("open circu... Read more
HONDA ACCORD (2018) — ENGINE Jun 3, 2026
Incident date: Apr 14, 2026
Vehicle has only 48,037 miles. Diagnosed with bad cylinders 1 and 2 . Coolant also contaminated cylinders. I took vehicle to Autonation Honda Corpus Christi twice before the diagnosis. Vehicle was running rough. When first turn on engine especially when it is cold, there's a lot of engine shakes. Same as in when on idle. Technician said he could not duplicate problem but did not perform diagnostic... Read more
FORD EXPEDITION (2021) — POWER TRAIN Jun 3, 2026
Incident date: Jun 1, 2026
“10R80 transmission slips and loses power during acceleration. Matches Ford TSB 23‑2250. Sudden loss of propulsion creates safety risk when merging or crossing intersections.”
FORD F-150 (2015) — ENGINE Jun 3, 2026
Incident date: Mar 18, 2026
The contact owns a . The check engine light illuminated, while driving, the vehicle shifted to a lower gear unexpectedly and the turbo began to make a noise., the RPM's rapidly increased. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
FORD F-150 (2015) — POWER TRAIN Jun 3, 2026
Incident date: Mar 18, 2026
The contact owns a . The check engine light illuminated, while driving, the vehicle shifted to a lower gear unexpectedly and the turbo began to make a noise., the RPM's rapidly increased. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
CHEVROLET TRAVERSE (2025) — UNKNOWN OR OTHER Jun 3, 2026
Incident date: May 15, 2026
OnStar Telematic Control Module. Disables emergency crash capabilities. Problem confirmed By OnStar and dealer that unit is Bricked. Warning light on dash Read; Service Emergency calling . See attached upload below where I wrote VIN incorrectly but correct VIN is located in upload
RAM 1500 (2025) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH Jun 3, 2026
Incident date: Jun 1, 2025
The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The br... Read more
RAM 1500 (2025) — ELECTRICAL SYSTEM Jun 3, 2026
Incident date: Jun 1, 2025
The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The br... Read more
RAM 1500 (2025) — ENGINE Jun 3, 2026
Incident date: Jun 1, 2025
The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The br... Read more
TESLA MODEL 3 (2019) — SEAT BELTS Jun 3, 2026
Incident date: Mar 27, 2026
Our seatbelts and airbags required replacement as Tesla stated safety equipment on a Tesla is only guaranteed until 60,000 miles and after that they often need repairs. It was quite expensive. The seatbelts and airbags total cost was $1296.40 and already the Tesla says the front passenger airbag needs to be replaced again.
TESLA MODEL 3 (2019) — AIR BAGS Jun 3, 2026
Incident date: Mar 27, 2026
Our seatbelts and airbags required replacement as Tesla stated safety equipment on a Tesla is only guaranteed until 60,000 miles and after that they often need repairs. It was quite expensive. The seatbelts and airbags total cost was $1296.40 and already the Tesla says the front passenger airbag needs to be replaced again.
KIA SORENTO (2019) — ENGINE Jun 3, 2026
Incident date: Apr 4, 2026
My 2019 Sorento 3.3L suffered high oil consumption followed by a severe oil leak at the back of the head/engine block threads. There is an odor of coolant which smells sweet with no visible coolant leak meaning there is likely coolant seeping into the engine mixing with the oil. I believe this an ongoing engine failure caused from Kia not correcting the issues over many years.
RAM 1500 (2025) — VEHICLE SPEED CONTROL Jun 3, 2026
Incident date: May 13, 2026
The Throttle response is very slow when slowing down and then trying to take back off you are half throttle or more before anything happens, i have had to pull off the road to keep other vehicles from hitting me because the vehicle would not go. There has been a few times on the interstate that the throttle would not accept throttle at all and i would have to keep mashing it to finally get it to r... Read more
RAM 1500 (2025) — ENGINE Jun 3, 2026
Incident date: May 13, 2026
The Throttle response is very slow when slowing down and then trying to take back off you are half throttle or more before anything happens, i have had to pull off the road to keep other vehicles from hitting me because the vehicle would not go. There has been a few times on the interstate that the throttle would not accept throttle at all and i would have to keep mashing it to finally get it to r... Read more
RAM 1500 (2025) — POWER TRAIN Jun 3, 2026
Incident date: May 13, 2026
The Throttle response is very slow when slowing down and then trying to take back off you are half throttle or more before anything happens, i have had to pull off the road to keep other vehicles from hitting me because the vehicle would not go. There has been a few times on the interstate that the throttle would not accept throttle at all and i would have to keep mashing it to finally get it to r... Read more
HYUNDAI KONA (2024) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jun 3, 2026
Incident date: May 30, 2026
My wife was driving and braked on a hill, not in park. The emergency brake auto-engaged while she was in park, then the emergency brake disengaged automatically. The care starts rolling down the hill, the regular brakes fail and do not work after pumping them multiple times. The emergency brake won't engage either. She tries reversing and that won't work. She shifted the car into drive, car ke... Read more
HYUNDAI KONA (2024) — SERVICE BRAKES Jun 3, 2026
Incident date: May 30, 2026
My wife was driving and braked on a hill, not in park. The emergency brake auto-engaged while she was in park, then the emergency brake disengaged automatically. The care starts rolling down the hill, the regular brakes fail and do not work after pumping them multiple times. The emergency brake won't engage either. She tries reversing and that won't work. She shifted the car into drive, car ke... Read more
CHEVROLET COLORADO (2024) — FUEL/PROPULSION SYSTEM Jun 3, 2026
Incident date: Jun 3, 2026
Vehicle intermittently lunges forward during the 2nd-to-1st downshift, even while the brakes are being applied. When this occurs, the vehicle unexpectedly accelerates or surges forward slightly, travels farther than anticipated, and feels similar to being bumped from behind. Because the condition occurs at low speeds, often in tight areas such as parking spaces, stop-and-go traffic, or before a cr... Read more
CHEVROLET COLORADO (2024) — VEHICLE SPEED CONTROL Jun 3, 2026
Incident date: Jun 3, 2026
Vehicle intermittently lunges forward during the 2nd-to-1st downshift, even while the brakes are being applied. When this occurs, the vehicle unexpectedly accelerates or surges forward slightly, travels farther than anticipated, and feels similar to being bumped from behind. Because the condition occurs at low speeds, often in tight areas such as parking spaces, stop-and-go traffic, or before a cr... Read more
CHEVROLET COLORADO (2024) — POWER TRAIN Jun 3, 2026
Incident date: Jun 3, 2026
Vehicle intermittently lunges forward during the 2nd-to-1st downshift, even while the brakes are being applied. When this occurs, the vehicle unexpectedly accelerates or surges forward slightly, travels farther than anticipated, and feels similar to being bumped from behind. Because the condition occurs at low speeds, often in tight areas such as parking spaces, stop-and-go traffic, or before a cr... Read more
LINCOLN AVIATOR (2021) — ENGINE Jun 3, 2026
Incident date: May 23, 2026
The contact owns a 2021 Lincoln Aviator. The contact stated that the vehicle did not start, the vehicle was , the hood was raised, the contact went back to the vehicle to try to start, the vehicle would not turn over with clicking in the engine. the vehicle began to smoke with very thick white smoke, the contact was unable to exit the vehicle of the drivers side front seat. The battery was disc... Read more
LINCOLN AVIATOR (2021) — ELECTRICAL SYSTEM Jun 3, 2026
Incident date: May 23, 2026
The contact owns a 2021 Lincoln Aviator. The contact stated that the vehicle did not start, the vehicle was , the hood was raised, the contact went back to the vehicle to try to start, the vehicle would not turn over with clicking in the engine. the vehicle began to smoke with very thick white smoke, the contact was unable to exit the vehicle of the drivers side front seat. The battery was disc... Read more
CHEVROLET COLORADO (2024) — UNKNOWN OR OTHER Jun 3, 2026
Incident date: Jun 3, 2026
The turn signal system intermittently malfunctions. When using the turn signal, the auto-cancel function sometimes activates the opposite signal, and at times the stalk does not stay engaged when attempting to signal. This creates a safety risk because surrounding drivers may receive the wrong turning/lane-change indication or no indication at all. The issue has occurred intermittently while drivi... Read more
CHEVROLET COLORADO (2024) — ELECTRICAL SYSTEM Jun 3, 2026
Incident date: Jun 3, 2026
The turn signal system intermittently malfunctions. When using the turn signal, the auto-cancel function sometimes activates the opposite signal, and at times the stalk does not stay engaged when attempting to signal. This creates a safety risk because surrounding drivers may receive the wrong turning/lane-change indication or no indication at all. The issue has occurred intermittently while drivi... Read more
CHEVROLET COLORADO (2024) — EXTERIOR LIGHTING Jun 3, 2026
Incident date: Jun 3, 2026
The turn signal system intermittently malfunctions. When using the turn signal, the auto-cancel function sometimes activates the opposite signal, and at times the stalk does not stay engaged when attempting to signal. This creates a safety risk because surrounding drivers may receive the wrong turning/lane-change indication or no indication at all. The issue has occurred intermittently while drivi... Read more
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