Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 25 of 44,303 (2,215,138 complaints)
Incident date: May 25, 2026
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immed... Read more
Incident date: May 25, 2026
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immed... Read more
Incident date: May 25, 2026
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immed... Read more
Incident date: May 28, 2026
Multiple lights on dash same time. Auto Hold, Fwd Collision, Adaptive Cruise and ABS. Code said ABS Module faulty. Multiple Safety System affected and rendered useless.
Incident date: May 28, 2026
Multiple lights on dash same time. Auto Hold, Fwd Collision, Adaptive Cruise and ABS. Code said ABS Module faulty. Multiple Safety System affected and rendered useless.
Incident date: May 28, 2026
Multiple lights on dash same time. Auto Hold, Fwd Collision, Adaptive Cruise and ABS. Code said ABS Module faulty. Multiple Safety System affected and rendered useless.
Incident date: Jun 19, 2025
TRUCK WOBBLIES WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING TAKES TWO TO THREE INCHES TO TURN THE STERRING WHEEL BEFORE THE TRUCK STARTS TO TURN. NOT RESPONSIVE AS IT WAS.
Incident date: Oct 31, 2025
- Backup camera malfunction. Hit a parked car. - My son in the back seat was at risk. - yes - yes - Yes, the backup camera has always been faulty. The manufacturer has failed to promptly remedy this safety recall for my vehicle.
Crash
Incident date: Oct 31, 2025
- Backup camera malfunction. Hit a parked car. - My son in the back seat was at risk. - yes - yes - Yes, the backup camera has always been faulty. The manufacturer has failed to promptly remedy this safety recall for my vehicle.
Crash
Incident date: Jun 6, 2026
2025 Honda Civic Hatchback experiencing dangerous mechanical binding, sticking, and notching in the steering column. The defect is strictly thermal, escalating significantly in extreme Arizona heat and/ or after driving for a prolonged duration. This requires excessive driver effort to break the steering wheel free from center, risking over-correction and loss of vehicle control. Additionally, ve... Read more
Incident date: Jun 6, 2026
2025 Honda Civic Hatchback experiencing dangerous mechanical binding, sticking, and notching in the steering column. The defect is strictly thermal, escalating significantly in extreme Arizona heat and/ or after driving for a prolonged duration. This requires excessive driver effort to break the steering wheel free from center, risking over-correction and loss of vehicle control. Additionally, ve... Read more
Incident date: Jun 6, 2026
2025 Honda Civic Hatchback experiencing dangerous mechanical binding, sticking, and notching in the steering column. The defect is strictly thermal, escalating significantly in extreme Arizona heat and/ or after driving for a prolonged duration. This requires excessive driver effort to break the steering wheel free from center, risking over-correction and loss of vehicle control. Additionally, ve... Read more
Incident date: Jan 1, 2026
I purchased the vehicle brand new in October 2025. Before there was even 3000 miles on the car the brakes had formed a wobble. The brake wobble has worsened with the use of the vehicle. I reported the problem through the Team Dodge website around April but no one responded. I reported it again in May and received a return response. I’m bringing the vehicle in to Team Dodge for inspection th... Read more
Incident date: Apr 16, 2026
Purchased vehicle 1/18/2025; first and only owner. Occurrence = Engine Shut off, alarm sounded and warning lights flashed; Error: "Engine off, shift to N or P, Then start engine." Had to shift to Neutral and Push Start to restart engine. -During March: occurred 2 times, both times worked after shifting to Neutral. -4/1-4/3: occurred 1 time, worked after shifting to Neutral. -4/16: occurred 1 ... Read more
Incident date: Apr 16, 2026
Purchased vehicle 1/18/2025; first and only owner. Occurrence = Engine Shut off, alarm sounded and warning lights flashed; Error: "Engine off, shift to N or P, Then start engine." Had to shift to Neutral and Push Start to restart engine. -During March: occurred 2 times, both times worked after shifting to Neutral. -4/1-4/3: occurred 1 time, worked after shifting to Neutral. -4/16: occurred 1 ... Read more
Incident date: Apr 16, 2026
Purchased vehicle 1/18/2025; first and only owner. Occurrence = Engine Shut off, alarm sounded and warning lights flashed; Error: "Engine off, shift to N or P, Then start engine." Had to shift to Neutral and Push Start to restart engine. -During March: occurred 2 times, both times worked after shifting to Neutral. -4/1-4/3: occurred 1 time, worked after shifting to Neutral. -4/16: occurred 1 ... Read more
Incident date: May 31, 2026
The contact owns a 2011 Mini Cooper. The contact stated that while driving at approximately 45 MPH in the rain with the windows rolled down, the driver's side and passenger's side windows failed to roll up. No warning light illuminated. Additionally, the headlights, windows, and daytime running lights became inoperable. The contact was unsure if the taillights were affected. The contact stated th... Read more
Incident date: May 7, 2026
Two warming lights come on when I turn the steering wheel - the ABS and the stability control light. When I turn the steering wheel both of these lights turn on. I viewed a video about this problem and the suggestion was made that the problem could be a safety issue and that it might be corrected by setting the car on a level spot and then turning the key to the on position (but not starting it)... Read more
Incident date: May 7, 2026
Two warming lights come on when I turn the steering wheel - the ABS and the stability control light. When I turn the steering wheel both of these lights turn on. I viewed a video about this problem and the suggestion was made that the problem could be a safety issue and that it might be corrected by setting the car on a level spot and then turning the key to the on position (but not starting it)... Read more
Incident date: May 7, 2026
Two warming lights come on when I turn the steering wheel - the ABS and the stability control light. When I turn the steering wheel both of these lights turn on. I viewed a video about this problem and the suggestion was made that the problem could be a safety issue and that it might be corrected by setting the car on a level spot and then turning the key to the on position (but not starting it)... Read more
Incident date: May 15, 2026
The contact owns a 2016 Ford Fusion. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a distorted image, with an unknown warning message displayed. The local dealer was not contacted. The vehicle was not diagnosed or... Read more
Incident date: Jun 6, 2026
The multipurpose camera unit /mil radar internal electric failure (DTC's U3000-49) caused the majority of the safety features lights to come on and eventually stalled out. This part has failed twice already.
MERCEDES-BENZ
AMG GLC43
(2021) — ENGINE
Jun 8, 2026
Incident date: Apr 6, 2026
At just 30,000 miles — less than half the mileage at which these failures are typically reported — my GLC 43 was found to have active oil leaks in multiple locations: 1. Front engine covers — oil is seeping from both the front cover gasket area and migrating downward along the engine block. The dealer recommends a full reseal of the front covers at a quoted cost of $1,944. 2. Radial shaft ... Read more
Incident date: May 8, 2026
While driving downhill and using regenerative braking, my 2013 Acura ILX Hybrid suddenly experienced a hybrid system malfunction. Immediately after the event, the vehicle displayed "Check IMA System" and "Check Charging System" warnings and began exhibiting drivability and electrical-system problems. Following the failure, the vehicle experienced reduced acceleration from a stop, rough engine res... Read more
Incident date: May 8, 2026
While driving downhill and using regenerative braking, my 2013 Acura ILX Hybrid suddenly experienced a hybrid system malfunction. Immediately after the event, the vehicle displayed "Check IMA System" and "Check Charging System" warnings and began exhibiting drivability and electrical-system problems. Following the failure, the vehicle experienced reduced acceleration from a stop, rough engine res... Read more
Incident date: May 8, 2026
While driving downhill and using regenerative braking, my 2013 Acura ILX Hybrid suddenly experienced a hybrid system malfunction. Immediately after the event, the vehicle displayed "Check IMA System" and "Check Charging System" warnings and began exhibiting drivability and electrical-system problems. Following the failure, the vehicle experienced reduced acceleration from a stop, rough engine res... Read more
Incident date: Jun 8, 2026
On several occasions, while driving down the road at 55 mph, the car will flash the "BRAKE" indicator on the dash for a brief second and immediately slam on the brakes either to a stop or for a shorter amount of time. This is the third event that happened today just before reporting this problem. Our safety was at risk because there could've been someone behind us that may not have reacted fast en... Read more
Incident date: Jun 8, 2026
On several occasions, while driving down the road at 55 mph, the car will flash the "BRAKE" indicator on the dash for a brief second and immediately slam on the brakes either to a stop or for a shorter amount of time. This is the third event that happened today just before reporting this problem. Our safety was at risk because there could've been someone behind us that may not have reacted fast en... Read more
Incident date: Jun 8, 2026
On several occasions, while driving down the road at 55 mph, the car will flash the "BRAKE" indicator on the dash for a brief second and immediately slam on the brakes either to a stop or for a shorter amount of time. This is the third event that happened today just before reporting this problem. Our safety was at risk because there could've been someone behind us that may not have reacted fast en... Read more
Incident date: May 8, 2026
The contact owns a 2024 Hyundai Elantra. The contact stated that while driving 40 MPH, the tachometer, the odometer, and the power steering became inoperable, nearly causing the contact to drive off the road. Additionally, the turn signal lights were not functioning. All the warning lights were illuminated after the failure. The vehicle was taken to the local dealer, who was unable to duplicate th... Read more
Incident date: May 8, 2026
The contact owns a 2024 Hyundai Elantra. The contact stated that while driving 40 MPH, the tachometer, the odometer, and the power steering became inoperable, nearly causing the contact to drive off the road. Additionally, the turn signal lights were not functioning. All the warning lights were illuminated after the failure. The vehicle was taken to the local dealer, who was unable to duplicate th... Read more
Incident date: May 8, 2026
The contact owns a 2024 Hyundai Elantra. The contact stated that while driving 40 MPH, the tachometer, the odometer, and the power steering became inoperable, nearly causing the contact to drive off the road. Additionally, the turn signal lights were not functioning. All the warning lights were illuminated after the failure. The vehicle was taken to the local dealer, who was unable to duplicate th... Read more
Incident date: Jun 8, 2026
The contact owns a 2025 Toyota Tundra. The contact stated that while attempting to reverse, the rearview camera displayed a solid pink image. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 22,498.
Incident date: Jan 27, 2026
All of a sudden the power steering wasn't working. I had to use all of my strength to turn the wheels. I had to pay for a tow truck take it to my local Honda dealer. They checked it out and said I had to replace the electronic power steering unit and the cost was Over $5000. 00 Dollars.
VOLKSWAGEN
JETTA
(2018) — Chest Clip, Buckle, Harness
Jun 8, 2026
Incident date: Jun 7, 2026
I buckled my 2.5 year old daughter into her carseat and secured the magnetic chest clip. It very easily popped back open WITHOUT pressing the buttons. I attempted to get it to securely close several times and with light pressure it opens back up. This is extremely unsafe as it would likely not stay clipped in a crash or a child could very easily open the chest clip. After a quick online search, it... Read more
Incident date: Jun 7, 2026
I buckled my 2.5 year old daughter into her carseat and secured the magnetic chest clip. It very easily popped back open WITHOUT pressing the buttons. I attempted to get it to securely close several times and with light pressure it opens back up. This is extremely unsafe as it would likely not stay clipped in a crash or a child could very easily open the chest clip. After a quick online search, it... Read more
Incident date: Jun 7, 2026
On June 7, 2026, I was driving my 2020 GMC Terrain. I was going at about 40MPH along a very busy main road. While slowing for a red light the Check Engine Light turned on and the car displayed a notice about reduced engine power. Seconds later, the brake pedal became stuck and would not press down all the way and I lost braking ability. The car rattled/shook violently, made a grinding noise, and t... Read more
Incident date: Jun 7, 2026
On June 7, 2026, I was driving my 2020 GMC Terrain. I was going at about 40MPH along a very busy main road. While slowing for a red light the Check Engine Light turned on and the car displayed a notice about reduced engine power. Seconds later, the brake pedal became stuck and would not press down all the way and I lost braking ability. The car rattled/shook violently, made a grinding noise, and t... Read more
Incident date: Jun 7, 2026
On June 7, 2026, I was driving my 2020 GMC Terrain. I was going at about 40MPH along a very busy main road. While slowing for a red light the Check Engine Light turned on and the car displayed a notice about reduced engine power. Seconds later, the brake pedal became stuck and would not press down all the way and I lost braking ability. The car rattled/shook violently, made a grinding noise, and t... Read more
Incident date: Jun 7, 2026
After the vehicle was jumpstarted the vehicle failed to correctly enter gear- when shifting into reverse it instead rolled forward downhill. The following systems also displayed failure warnings: ABS Traction Control Parking Brake ( Parking brake also showed as activated when it was not active- it would audibly disengage but the parking brake light stayed lit) Stability Control 4wd. The combinat... Read more
Incident date: Jun 7, 2026
After the vehicle was jumpstarted the vehicle failed to correctly enter gear- when shifting into reverse it instead rolled forward downhill. The following systems also displayed failure warnings: ABS Traction Control Parking Brake ( Parking brake also showed as activated when it was not active- it would audibly disengage but the parking brake light stayed lit) Stability Control 4wd. The combinat... Read more
Incident date: Jun 7, 2026
After the vehicle was jumpstarted the vehicle failed to correctly enter gear- when shifting into reverse it instead rolled forward downhill. The following systems also displayed failure warnings: ABS Traction Control Parking Brake ( Parking brake also showed as activated when it was not active- it would audibly disengage but the parking brake light stayed lit) Stability Control 4wd. The combinat... Read more
Incident date: May 31, 2026
2016 RAM 1500 pickup truck has several warning to include check engine light, ABS light, traction control light, ABS Brake service require, 4x4 service required, electronic throttle control and brake light comes on and vehicle no longer has anti-lock brake or traction control capability. Issue has been on going for several months with numerous calls to dealer for the replacement of the ABS contro... Read more
FORD
MAVERICK HYBRID
(2025) — SUSPENSION
Jun 8, 2026
Incident date: Jun 4, 2026
The car has extreme vibration almost like speed wobbles when accelerating. Difficult to steer particularly if accelerating to change lanes. Appears the cv axles / have gone bad. Shocked there is not an active recall for the 2023 model year given the amount of reports of similar issue I have found online.
FORD
MAVERICK HYBRID
(2025) — STEERING
Jun 8, 2026
Incident date: Jun 4, 2026
The car has extreme vibration almost like speed wobbles when accelerating. Difficult to steer particularly if accelerating to change lanes. Appears the cv axles / have gone bad. Shocked there is not an active recall for the 2023 model year given the amount of reports of similar issue I have found online.
FORD
MAVERICK HYBRID
(2025) — POWER TRAIN
Jun 8, 2026
Incident date: Jun 4, 2026
The car has extreme vibration almost like speed wobbles when accelerating. Difficult to steer particularly if accelerating to change lanes. Appears the cv axles / have gone bad. Shocked there is not an active recall for the 2023 model year given the amount of reports of similar issue I have found online.
GMC
SIERRA 1500
(2019) — ENGINE
Jun 8, 2026
Incident date: May 28, 2026
Vehicle lost power and shut down while driving at 60 mph, would not restart
VOLKSWAGEN
GOLF
(2016) — AIR BAGS
Jun 8, 2026
Incident date: Apr 27, 2026
I am reporting a severe safety system failure regarding the airbag deployment force on a 2016 Volkswagen Golf SE. The vehicle was involved in a collision where the frontal/side air bag safety systems engaged. While the impact speed was moderate, the airbag deployment was violently disproportionate, resulting in severe, direct injuries to the occupant rather than providing the intended safety cushi... Read more
Crash
1 injured
Incident date: May 2, 2026
There is momentary increase in steering effort during the drive cycle in model year (MY) 2024 Mazda CX-90 vehicle. Sometimes, I have to push too hard when turning the steering back from a turn. This problem was initially fixed on my vehicle by a recall campaign(24V-022 ) in 2024, but the issue has now reappeared.
MITSUBISHI
LANCER
(2003) — UNKNOWN OR OTHER
Jun 8, 2026
Incident date: Jun 6, 2026
The front subframe on the drivers side of the vehicle broke while maneuvering a right turn at a safe speed. This incident caused additional damage to the vehicle, with noticeable damage to the quarter panel. Additional damage is expected and may include the tie rod, wheel bearing, struts, sway bar link, etc. The driver and passenger were put at risk due to the severity of the break and the inabili... Read more