Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 24 of 44,908 (2,245,377 complaints)
Incident date: Jun 20, 2025
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.
Incident date: Jun 20, 2025
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.
APRILIA
TUAREG 660
(2026) - POWER TRAIN
Sep 8, 2026
Incident date: Sep 5, 2026
On Saturday, September 5th, my Aprilia Tuareg failed in operation, in traffic. The Heim bolt that serves as the interface between the shifter and the quickshifter sheared off leaving me unable to shift out of first gear. This is a known issue based on the Aprilia forums and has been going on for some time. Aprilia has mad no moves in the lifespan of this model to upgrade either the Heim bolt or... Read more
CHEVROLET
SILVERADO 3500
(2024) - POWER TRAIN
Sep 8, 2026
Incident date: Aug 25, 2026
The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the problem and there should be a recall out on the problem according to t... Read more
CHEVROLET
SILVERADO 3500
(2024) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Aug 25, 2026
The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the problem and there should be a recall out on the problem according to t... Read more
CHEVROLET
SILVERADO 3500
(2024) - ENGINE
Sep 8, 2026
Incident date: Aug 25, 2026
The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the problem and there should be a recall out on the problem according to t... Read more
BRIDGESTONE
FIRESTONE
(9999) - TIRES
Sep 8, 2026
Incident date: Feb 5, 2026
The contact owns a 1953 Chevrolet 3500 equipped with Firestone Tires, Tire Line: Firestone Destination LE3, Tire Size: 225/75/R15, DOT Number: 1WB4XE31. The contact stated that while driving 60 MPH, the contact heard an abnormally loud sound coming from the rear of the vehicle. The contact pulled over and exited the vehicle and became aware that the rear driver’s side tire was blown and was dama... Read more
Incident date: Feb 5, 2026
The contact owns a 1953 Chevrolet 3500 equipped with Firestone Tires, Tire Line: Firestone Destination LE3, Tire Size: 225/75/R15, DOT Number: 1WB4XE31. The contact stated that while driving 60 MPH, the contact heard an abnormally loud sound coming from the rear of the vehicle. The contact pulled over and exited the vehicle and became aware that the rear driver’s side tire was blown and was dama... Read more
Incident date: Jun 15, 2026
The contact owns a 2017 Ford Fusion. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power, and the RPM became elevated. In addition, the contact became aware of an abnormal odor. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated wit... Read more
Incident date: Sep 8, 2025
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera displayed a black screen a... Read more
VOLKSWAGEN
BEETLE
(2013) - AIR BAGS
Sep 8, 2026
Incident date: Sep 7, 2026
I was rear ended at a stop light. My car ended up rear ending the car in front of me from the accident, but my airbags did not go off. My car's warning light says my airbag has been deployed even though it did not.
Crash
Incident date: Aug 10, 2026
My Jeep has had a recall since December 2025. I initially went to Burgaw, NC Dealership where I Leased my Jeep, with no luck. I made appointment They did not have the part. I was told they would call when it is available. I checked in every month , no part. I called the recall line in the summer 2026 and they made me an appointment at National Dodge in Jacksonville, NCthe first week of August. W... Read more
Incident date: Aug 10, 2026
My Jeep has had a recall since December 2025. I initially went to Burgaw, NC Dealership where I Leased my Jeep, with no luck. I made appointment They did not have the part. I was told they would call when it is available. I checked in every month , no part. I called the recall line in the summer 2026 and they made me an appointment at National Dodge in Jacksonville, NCthe first week of August. W... Read more
Incident date: Sep 7, 2026
My car has the 2.0 T GDI theta 2 motor and it went into limp mode and after scanning the codes it’s the p1326 code. The vin doesn’t show to be apart of the class action lawsuit but it’s the same motor
Incident date: Sep 5, 2026
The contact owns a 2004 Toyota Tundra. The contact stated that while driving approximately 60 MPH during heavy rains, the vehicle hydroplaned and spun several times before the front end crashed into a guardrail. The driver's side air bag failed to deploy, causing the driver's chest to strike the steering wheel. A bystander assisted the contact out of the vehicle and called an ambulance and the Pol... Read more
Crash
1 injured
GMC
SIERRA 1500
(2025) - ENGINE
Sep 8, 2026
Incident date: Sep 5, 2026
On XXX my 2025 gmc sierra 6.2L v8 engine experience catastrophic engine failure with no preexisting alerts or warnings. It was towed to Baglier gmc in [XXX] on XXX and is currently awaiting diagnostic evaluation. Upon restarting the vehicle after failure, the engine light did turn on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
CHEVROLET
SILVERADO 1500
(2024) - FUEL SYSTEM, GASOLINE
Sep 8, 2026
Incident date: Aug 18, 2026
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 40 MPH, the vehicle stalled, and the vehicle was unable to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump power control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,7... Read more
Incident date: Sep 7, 2026
On several occasions when trying to drive from a stopped position I press the gas and the car will move slowly but not shift into gear and then after turning off it struggles to restart. The check engine light is solid but goes away by the next day. This has happened after sitting idling in a parking lot most often but recently it happened 2 times as I was turning left onto a street where I luckil... Read more
Incident date: Sep 7, 2026
On several occasions when trying to drive from a stopped position I press the gas and the car will move slowly but not shift into gear and then after turning off it struggles to restart. The check engine light is solid but goes away by the next day. This has happened after sitting idling in a parking lot most often but recently it happened 2 times as I was turning left onto a street where I luckil... Read more
Incident date: Sep 7, 2026
On several occasions when trying to drive from a stopped position I press the gas and the car will move slowly but not shift into gear and then after turning off it struggles to restart. The check engine light is solid but goes away by the next day. This has happened after sitting idling in a parking lot most often but recently it happened 2 times as I was turning left onto a street where I luckil... Read more
Incident date: Sep 8, 2024
The contact owns a 2021 Jeep Wrangler. The contact stated that the soft top was not clear enough to see well out of the rear of the vehicle, especially while reversing in inclement weather. The contact informed the dealer of the issue the day the vehicle was purchased. The failure mileage was approximately 42,000.
Incident date: Oct 1, 2025
Door lock actuator(s) randomly failing to lock/unlock. Multiple reports on forums for same exact issue. Replace one, another fails shortly after. Issue involves both locking and unlocking, putting safety individuals at risk for unexpected access to car or inability to lock car once inside. No messages, warnings, or suggestions from car to tell me that the locking had failed.
Incident date: Aug 18, 2026
The contact owns a 2025 Honda Passport. The contact stated that while driving 35 MPH at an intersection, the vehicle stalled and was unable to be restarted. The contact called Roadside Assistance, and the vehicle was restarted. The failure was a recurring failure. The screen was illuminated during the failure. The contact stated that while opening and closing the doors and pressing the Push-to-Sta... Read more
Incident date: Sep 4, 2026
While driving, my 2020 Kia Optima suddenly lost engine power and went into limp mode on the road, leaving me stranded and creating a severe safety hazard in traffic. The vehicle threw diagnostic trouble code P1326, which indicates a catastrophic rod bearing failure. The problem has been confirmed by a Kia dealership scanner. However, both the dealership and Kia America are refusing to cover the in... Read more
Incident date: Sep 4, 2026
While driving, my 2020 Kia Optima suddenly lost engine power and went into limp mode on the road, leaving me stranded and creating a severe safety hazard in traffic. The vehicle threw diagnostic trouble code P1326, which indicates a catastrophic rod bearing failure. The problem has been confirmed by a Kia dealership scanner. However, both the dealership and Kia America are refusing to cover the in... Read more
Incident date: Apr 4, 2026
While traveling approximately 65 mph on a two-lane highway, I crested a hill and encountered a vehicle stopped in the roadway waiting to make a left turn. When I applied the brakes to avoid a collision, the vehicle's Anti-Lock Braking System failed to function properly, causing the wheels to lock and the truck to skid uncontrollably. To avoid striking the stopped vehicle, I was forced to take eva... Read more
Incident date: Sep 3, 2026
The contact owns a 2019 Ford Explorer. The contact stated that while the vehicle was parked, the message "Right Rear Door Ajar" was displayed. The contact moved the rear passenger’s side door latch several times and was able to fix the failure. However, the failure recurred. The contact was concerned that the failure would drain the battery.
Incident date: Sep 3, 2026
The contact owns a 2014 Ford Focus. The contact stated that while driving 25 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle jerked and shuddered abnormally. Additionally, the check engine warning light was illuminated and the RPM fluctuated. The contact believed that the engine was going to shut off. The contact stated that a technician... Read more
CHEVROLET
SILVERADO 1500
(2022) - POWER TRAIN
Sep 8, 2026
Incident date: Aug 20, 2026
I experienced a crankshaft bearing failure while driving my 6.2L V8 Chevrolet Silverado on the highway / freeway. Thankfully I was able to exit highway / freeway to avoid a car collision due to loss of power. My truck was towed to a certified Chevy dealer. This is a known issue for 2019-2026 6.2L V8 L87 engines. The truck was previously inspected by a certified Chevy dealer for prior L87 engine re... Read more
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Aug 20, 2026
I experienced a crankshaft bearing failure while driving my 6.2L V8 Chevrolet Silverado on the highway / freeway. Thankfully I was able to exit highway / freeway to avoid a car collision due to loss of power. My truck was towed to a certified Chevy dealer. This is a known issue for 2019-2026 6.2L V8 L87 engines. The truck was previously inspected by a certified Chevy dealer for prior L87 engine re... Read more
CHEVROLET
SILVERADO 1500
(2022) - ENGINE
Sep 8, 2026
Incident date: Aug 20, 2026
I experienced a crankshaft bearing failure while driving my 6.2L V8 Chevrolet Silverado on the highway / freeway. Thankfully I was able to exit highway / freeway to avoid a car collision due to loss of power. My truck was towed to a certified Chevy dealer. This is a known issue for 2019-2026 6.2L V8 L87 engines. The truck was previously inspected by a certified Chevy dealer for prior L87 engine re... Read more
Incident date: Sep 1, 2026
Headlight adjustment broke and headlights point straight down. Can not see anything when driving at night.
Incident date: May 1, 2025
Total engine failure. No warning lights shown and vehicle had been checked numerous times and reported as just fine.
GMC
SIERRA 1500
(2026) - ENGINE
Sep 8, 2026
Incident date: Aug 17, 2026
Complete engine failure. Had to get the engine replaced with only 2,700 miles on it. Back in the shop on 9/5 to fix the engine again.
Incident date: Aug 28, 2026
The motor experiences a malfunction, which the passengers feel as a slight ‘bump’ in the engine. The dash flashes Service Electronic Stability Control and the engine experiences a loss in power followed by a gain in power, experienced as slight lurching. The dash ESC icon lights up yellow simultaneously as the ESC button on the center dash instrument cluster. The vehicle continuously lurches a... Read more
Incident date: Aug 28, 2026
The motor experiences a malfunction, which the passengers feel as a slight ‘bump’ in the engine. The dash flashes Service Electronic Stability Control and the engine experiences a loss in power followed by a gain in power, experienced as slight lurching. The dash ESC icon lights up yellow simultaneously as the ESC button on the center dash instrument cluster. The vehicle continuously lurches a... Read more
Incident date: Aug 28, 2026
The motor experiences a malfunction, which the passengers feel as a slight ‘bump’ in the engine. The dash flashes Service Electronic Stability Control and the engine experiences a loss in power followed by a gain in power, experienced as slight lurching. The dash ESC icon lights up yellow simultaneously as the ESC button on the center dash instrument cluster. The vehicle continuously lurches a... Read more
FORD
MUSTANG MACH E
(2023) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 8, 2026
Incident date: May 26, 2026
Impacts: Electric system software & fools/locks/linegae. The EV vehicle has suffered a catastrophic, complete failure of its central software architecture, specifically impacting the APIM module and RDS system. Ford's internal In-Vehicle Technology (IVT) records confirm this failure originated in December 2025 while vehicle was fully under its 3-year bumper-to-bumper warranty. Because vehicle's u... Read more
FORD
MUSTANG MACH E
(2023) - UNKNOWN OR OTHER
Sep 8, 2026
Incident date: May 26, 2026
Impacts: Electric system software & fools/locks/linegae. The EV vehicle has suffered a catastrophic, complete failure of its central software architecture, specifically impacting the APIM module and RDS system. Ford's internal In-Vehicle Technology (IVT) records confirm this failure originated in December 2025 while vehicle was fully under its 3-year bumper-to-bumper warranty. Because vehicle's u... Read more
FORD
MUSTANG MACH E
(2023) - ELECTRICAL SYSTEM
Sep 8, 2026
Incident date: May 26, 2026
Impacts: Electric system software & fools/locks/linegae. The EV vehicle has suffered a catastrophic, complete failure of its central software architecture, specifically impacting the APIM module and RDS system. Ford's internal In-Vehicle Technology (IVT) records confirm this failure originated in December 2025 while vehicle was fully under its 3-year bumper-to-bumper warranty. Because vehicle's u... Read more
Incident date: Sep 8, 2026
I drove my kids 5 miles to school and was on my way back home going thru a school zone with a stop sign. As I stopped at a 4 way stop car went into idle and I went to proceed and car stalled and automatically went into park. I had to wave people around me. Luckily I was able to still put on hazards. The battery light came on, but I was unable to restart my car after several attempts. I opened my d... Read more
FORD
EXPEDITION
(2022) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Sep 5, 2026
Vehicle has roughly 64,000 miles on it. As we were actively driving, vehicle suddenly lost power and completely shut off. This was a sudden stall. Vehicle would not crank back up but starter would engage. Upon scanning the trouble codes, multiple codes came up in regard to the fuel pump issue that is currently under investigation. (P008A, P00C6, P0304) This issue poses a serious risk as while act... Read more
HYUNDAI
SANTA CRUZ
(2022) - VEHICLE SPEED CONTROL
Sep 8, 2026
Incident date: Sep 5, 2026
Vehicle in the middle of turning in to a hazardous highway lost power and then began to drive sluggish at 20 miles per hour skipping. It acted like the fuel injectors were not allowing it to get fuel. After having some one check it is exactly what was wrong.. It he vehicle had not caught up I would be dead as an oncoming vehicle did not realize the care was not moving.
HYUNDAI
SANTA CRUZ
(2022) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Sep 5, 2026
Vehicle in the middle of turning in to a hazardous highway lost power and then began to drive sluggish at 20 miles per hour skipping. It acted like the fuel injectors were not allowing it to get fuel. After having some one check it is exactly what was wrong.. It he vehicle had not caught up I would be dead as an oncoming vehicle did not realize the care was not moving.
Incident date: Sep 8, 2026
Sudden unexpected acceleration while pulling into a parking spot.
Incident date: Sep 6, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 65 MPH, there was a popping sound coming from the vehicle and the hood opened unexpectedly. The vehicle was driven off the road onto the shoulder and parked. While inspecting the vehicle, the contact discovered that the center locking latch pin and hydraulic hood rod had failed. During the failure, the hood was d... Read more
FOREST RIVER
CEDAR CREEK
(2025) - UNKNOWN OR OTHER
Sep 8, 2026
Incident date: Aug 21, 2026
The door in the second bedroom will not open if the sofa is opened to a bed. When the bed is open you cannot access the room from outside and you can not exit the room. The specification brochure shows that the door is supposed to open out to eliminate the problem, however the door was installed incorrectly in all of the 2025 models. When contacting Forest River they are denying saying that th... Read more
Incident date: Sep 5, 2026
My 2021 Yukon Denali received the Recall 25V-274 oil fix and I am now experiencing an active light engine knock. My gas mileage has reduced significantly and I am having to add oil in between regular oil changes. Not only does it burn through oil and fuel faster but I now get charged an extra fee for "Premium oil". My oil changes cost me roughly $40 dollars more now. ($140 instead of $100) I don'... Read more
Incident date: Jul 1, 2026
Steering wheel showing red signal on the dashboard, and sometimes, when I park and want to restart the car , steering wheel block, not letting me start my car. Steering wheel block start about 5 months after I purchased the car and happened on August 2026.Steering wheel showing red signal start on July.
Incident date: Jul 1, 2026
Steering wheel showing red signal on the dashboard, and sometimes, when I park and want to restart the car , steering wheel block, not letting me start my car. Steering wheel block start about 5 months after I purchased the car and happened on August 2026.Steering wheel showing red signal start on July.