Consumer Safety Complaints

Incident date: Dec 1, 2025

The contact owns a 2024 Jeep Wrangler. The contact stated that the radio and navigational system became inoperable when entering the address, name, or phone number. The information was entered, but the data disappeared. The system displayed random information, and the locations were not being saved. No warning lights were illuminated. The vehicle was taken to a local dealer on four occasions, who ... Read more

Incident date: Mar 29, 2026

The a-pillar applique trim, which borders the left and right side of the front windshield of my 2019 Ford Explorer has been under recall since January 2024. I've taken it to Bill Utter Ford in Denton, Texas, on four separate occasions to ask for it to be repaired. Generally stated, every six months since the recall. They tell me its too bad, there are np arts to repair it. Question, how can you al... Read more

1 injured

Incident date: Mar 21, 2026

The contact owns a 2015 GMC Sierra 1500. While traveling on a two-lane highway at approximately 55 MPH, another vehicle suddenly turned into the contact's lane, resulting in a severe frontal "T-bone" collision. The force of the impact caused the other vehicle to be propelled into a ditch, while the contact's vehicle remained on the roadway. Despite the significant nature of the crash and the speed... Read more

Crash

Incident date: Mar 25, 2026

My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignment... Read more

Incident date: Mar 25, 2026

My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignment... Read more

Incident date: Mar 25, 2026

My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignment... Read more

Incident date: Mar 30, 2026

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that several dealers were contacted. The vehicle was not diagnosed or repaired. The dealers confirmed that parts were unavailable. The dealer informed the contact that the ... Read more

Incident date: Mar 30, 2026

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that several dealers were contacted. The vehicle was not diagnosed or repaired. The dealers confirmed that parts were unavailable. The dealer informed the contact that the ... Read more

Incident date: Jun 21, 2024

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, on separate occasions, the engine seized. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer; however, no cause for the... Read more

Incident date: Feb 14, 2026

I was driving 40mph and received a yellow error message along the lines of "electrical system issue, please check" and my speed was limited to 25mph. After trying to get the car to a safe location (as I was on a narrow two-lane road), the error changed to a blinking red error and my speed was further limited to 12mph. I was unable to get the car one mile to the dealer for service, so I stopped th... Read more

Incident date: Feb 14, 2026

I was driving 40mph and received a yellow error message along the lines of "electrical system issue, please check" and my speed was limited to 25mph. After trying to get the car to a safe location (as I was on a narrow two-lane road), the error changed to a blinking red error and my speed was further limited to 12mph. I was unable to get the car one mile to the dealer for service, so I stopped th... Read more

Incident date: Feb 14, 2026

I was driving 40mph and received a yellow error message along the lines of "electrical system issue, please check" and my speed was limited to 25mph. After trying to get the car to a safe location (as I was on a narrow two-lane road), the error changed to a blinking red error and my speed was further limited to 12mph. I was unable to get the car one mile to the dealer for service, so I stopped th... Read more

Incident date: Mar 19, 2026

The vehicle experienced a sudden loss of power steering while in operation, creating a safety concern due to reduced ability to control the vehicle. At the time of failure, multiple electrical and control module faults were present. The vehicle was inspected by a dealership, which diagnosed the issue as requiring rack and pinion replacement. The owner paid out of pocket for this repair. Dealershi... Read more

Incident date: Mar 19, 2026

The vehicle experienced a sudden loss of power steering while in operation, creating a safety concern due to reduced ability to control the vehicle. At the time of failure, multiple electrical and control module faults were present. The vehicle was inspected by a dealership, which diagnosed the issue as requiring rack and pinion replacement. The owner paid out of pocket for this repair. Dealershi... Read more

Incident date: Mar 19, 2026

The vehicle experienced a sudden loss of power steering while in operation, creating a safety concern due to reduced ability to control the vehicle. At the time of failure, multiple electrical and control module faults were present. The vehicle was inspected by a dealership, which diagnosed the issue as requiring rack and pinion replacement. The owner paid out of pocket for this repair. Dealershi... Read more

Incident date: Mar 2, 2026

the rear lights do not function they quit working and there is no parking lights tail lights brake lights

Incident date: Mar 26, 2026

I was traveling on the I70 West around the 210 mile marker. I was in the passing lane at high speed when the vehicle without warning switched itself off. The dash showed the “press start” warning, but the vehicle would not restart. I was fortunate that I was around 1/2 a mile from a rest stop area. I was able to glide the vehicle into the rest area. As I slowed close to a stop the vehicle sudd... Read more

Incident date: Mar 24, 2026

Vehicle: 2020 Subaru Outback Onyx/Limited/Touring XT (2.4L Turbo FA24) Component: Engine Lubrication / Oil Pan Sealant I am reporting a manufacturing defect involving the engine oil pan seal on the 2020 Subaru Outback 2.4L Turbo. Upon inspection of fluid accumulation at the transmission joint, a Subaru dealership diagnostic confirmed that the engine oil pan seal has failed. The dealership noted t... Read more

Incident date: Feb 21, 2025

REAR WHEEL LOCKUP: While driving down the highway pulling a loaded trailer the rear wheels locked up, GM has an open recall on 2020-2022 models but denies its an issue with the 2024 model, my dealership pushed a “software update” but that does not fix the faulty transmission valve body issue, it just overrides the safety features that were designed to protect the transmission. I have a video... Read more

Incident date: Mar 30, 2026

My vehicle has 2 issues that are known but only recalled for another year. My car will say shift to park when in park and will not power off. My vin shows no open recalls for this issue for my vehicle but there is a service bulletin for this issue with my year vehicle. The dealer will not cover the cost of repair since my vin is not listed in the recall. Also I just had to replace the vaper can... Read more

Incident date: Mar 30, 2026

My vehicle has 2 issues that are known but only recalled for another year. My car will say shift to park when in park and will not power off. My vin shows no open recalls for this issue for my vehicle but there is a service bulletin for this issue with my year vehicle. The dealer will not cover the cost of repair since my vin is not listed in the recall. Also I just had to replace the vaper can... Read more

Incident date: Mar 30, 2026

The contact owns a 2018 Ram 2500. The contact stated that while attempting to tow a trailer, the electronic braking system became inoperable with the ABS, ESC, and EBS warning lights illuminated. The contact stated that the electric braking system failed to function properly while towing, preventing the trailer brakes from operating as needed. Additionally, the cruise control feature was inoperabl... Read more

Incident date: Mar 30, 2026

The contact owns a 2018 Ram 2500. The contact stated that while attempting to tow a trailer, the electronic braking system became inoperable with the ABS, ESC, and EBS warning lights illuminated. The contact stated that the electric braking system failed to function properly while towing, preventing the trailer brakes from operating as needed. Additionally, the cruise control feature was inoperabl... Read more

Incident date: Feb 5, 2024

Passenger's side A-pillar molding flew off while driving.

Incident date: Jan 30, 2026

Continuously experiencing sticky steering when making turns and curves/bends on the road. Have to use a lot more force to get the steering wheel back to the initial position or a safe position.

Incident date: Mar 29, 2026

While driving yesterday, the MMI reset and included the dashboard. The dash completely froze for a couple minutes(including the speedometer), and then the whole system blacked out and restarted. There has been a check engine light on since I got the car in December. Havent been able to get a service appointment with a loaner. Also since new, adaptive cruise control works intermittently with a warn... Read more

Incident date: Mar 29, 2026

While driving yesterday, the MMI reset and included the dashboard. The dash completely froze for a couple minutes(including the speedometer), and then the whole system blacked out and restarted. There has been a check engine light on since I got the car in December. Havent been able to get a service appointment with a loaner. Also since new, adaptive cruise control works intermittently with a warn... Read more

Incident date: Feb 28, 2022

I am reporting a persistent and escalating electrical safety defect in a 2021 Ford Explorer. On February 28, 2022 (at approximately 10,542 miles), I formally reported a strong burning metal smell and the engine would be loud and idle high, there was abnormal noises and unusual electrical changes to the dealership (West Herr Ford). The dealer service advisor documented no problem found and told me ... Read more

Fire

Incident date: Mar 20, 2026

Hyundai has opened an internal case, number 42429100 Their only resolution is to leave the vehicle at a dealership and rent a car at my own expense. They have offered to give me a slight discount on a trade, but all comparable vehicles are under safety recalls as well. They have offered no effective solution and I have no manner to safely transport my family. The vehicle is subject to an activ... Read more

Incident date: Mar 20, 2026

Hyundai has opened an internal case, number 42429100 Their only resolution is to leave the vehicle at a dealership and rent a car at my own expense. They have offered to give me a slight discount on a trade, but all comparable vehicles are under safety recalls as well. They have offered no effective solution and I have no manner to safely transport my family. The vehicle is subject to an activ... Read more

Incident date: Mar 30, 2026

This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the elect... Read more

Incident date: Mar 30, 2026

This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the elect... Read more

Incident date: Mar 30, 2026

This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the elect... Read more

Incident date: Feb 28, 2026

The contact owns a 2019 Nissan Leaf. The contact stated the vehicle was unable to be charged and had become inoperable. The battery warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exce... Read more

Incident date: Jul 20, 2025

The vehicle (2025 Kia Carnival Hybrid) has suffered from a systemic parasitic 12V battery drain since the first month of ownership. The first occurrence was July 20, 2025, requiring a jump-start from Kia Roadside Assistance. On 02/26/2026, the vehicle was presented at Moritz Kia Alliance for the same issue. The dealer diagnosed the 12V battery as defective (Code R04) and replaced it under warrant... Read more

Incident date: Jul 20, 2025

The vehicle (2025 Kia Carnival Hybrid) has suffered from a systemic parasitic 12V battery drain since the first month of ownership. The first occurrence was July 20, 2025, requiring a jump-start from Kia Roadside Assistance. On 02/26/2026, the vehicle was presented at Moritz Kia Alliance for the same issue. The dealer diagnosed the 12V battery as defective (Code R04) and replaced it under warrant... Read more

Incident date: Jul 20, 2025

The vehicle (2025 Kia Carnival Hybrid) has suffered from a systemic parasitic 12V battery drain since the first month of ownership. The first occurrence was July 20, 2025, requiring a jump-start from Kia Roadside Assistance. On 02/26/2026, the vehicle was presented at Moritz Kia Alliance for the same issue. The dealer diagnosed the 12V battery as defective (Code R04) and replaced it under warrant... Read more

Incident date: Mar 28, 2026

Engine died because oil wasn't changed, even though the car wasn't due for an oil change and no indicator flashed on the dashboard warning us that maintenance was needed.

Incident date: Nov 30, 2025

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 20-65 MPH, there was a misfire coming from the vehicle while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine caused by a crack in the engine block. The mechanic informed the c... Read more

Incident date: Mar 23, 2026

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the battery charge was extremely low. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle wa... Read more

Incident date: Mar 23, 2026

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the battery charge was extremely low. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle wa... Read more

Incident date: Mar 26, 2026

The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds, the transmission unexpectedly shifted to neutral(N) while the accelerator pedal was depressed. Several unknown warning lights were illuminated. Prior to the failure, the vehicle was taken to a local dealer for a fuel injector replacement. The vehicle was taken to a local dealer, where it was diagnosed and ... Read more

Incident date: Mar 26, 2026

The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds, the transmission unexpectedly shifted to neutral(N) while the accelerator pedal was depressed. Several unknown warning lights were illuminated. Prior to the failure, the vehicle was taken to a local dealer for a fuel injector replacement. The vehicle was taken to a local dealer, where it was diagnosed and ... Read more

Incident date: Mar 30, 2026

Car fails to start and warning flashes, keyless start system problem.

Incident date: Mar 23, 2026

The contact owns a 2009 Chevrolet Cobalt. The contact stated that the vehicle was taken to an independent mechanic for repair; however, the mechanic found a fuel leak and an abnormal gasoline odor. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,311.

Incident date: Jun 24, 2025

The engine on my 2019 Lincoln MKC (2.0L EcoBoost) suffered a sudden internal failure without warning shortly after the factory powertrain warranty expired. The vehicle had no prior drivability issues, no warning lights, and had been maintained on schedule. While driving, the engine began running roughly and quickly lost power. The vehicle became unsafe to operate and had to be towed. The dealersh... Read more

Incident date: Mar 30, 2026

The B post on the driver side flew off while driving. This is has been an ongoing issue. Ford has fixed them before and they keep causing issues on both the driver and passenger side. The exterior panel does not stay connected to the truck. It flew off at highway speeds, causing the air and rear tailgate to malfunction after it pulled a wire out. This is a huge safety issue ford refuses to acknowl... Read more

Incident date: Mar 30, 2026

The B post on the driver side flew off while driving. This is has been an ongoing issue. Ford has fixed them before and they keep causing issues on both the driver and passenger side. The exterior panel does not stay connected to the truck. It flew off at highway speeds, causing the air and rear tailgate to malfunction after it pulled a wire out. This is a huge safety issue ford refuses to acknowl... Read more

Incident date: Mar 1, 2026

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving approximately 50 MPH, the glass panoramic sunroof suddenly exploded, causing glass shards to fall into the cabin of the vehicle. No injuries were reported. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that there was no impact on the panoramic sunroo... Read more

Incident date: Mar 1, 2026

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving approximately 50 MPH, the glass panoramic sunroof suddenly exploded, causing glass shards to fall into the cabin of the vehicle. No injuries were reported. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that there was no impact on the panoramic sunroo... Read more