Consumer Safety Complaints

Incident date: Mar 30, 2026

During on driving, engine stopped 3 or 4times since Jan/2025 Last time engine stopped yesterday around 6:30pm on 3/30/2026 at [XXX] between [XXX] and [XXX] in Los Angeles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 11, 2026

Referring to my 2008 Honda Pilot, as I was pulling into my driveway I heard a very loud bang in the rear area of my vehicle. When I looked underneath the vehicle I could see the rear subframe had rusted through and detached. This is my main vehicle that I use on a daily basis to provide rides to family members. 3 weeks before this happened I had 7 people in this car that I drove approximately 3... Read more

Incident date: Oct 1, 2024

The contact owns a 2024 Chevrolet Suburban. The contact stated that while towing a trailer, the message "Trailer Brakes Disconnected" was displayed. Due to the failure, the trailer brakes locked up and the trailer came to an abrupt and rough stop. Upon investigation, the contact discovered Technical Service Bulletin: 23-NA-149; which was related to the solar panel battery charger or generator on t... Read more

Incident date: Mar 29, 2026

The infotainment/navigation head unit in my 2018 Honda CR-V has completely failed. The system is stuck in a continuous boot loop, displaying a ‘Software Update’ recovery menu screen on every startup and returning to the same screen regardless of which option is selected (reboot, wipe cache, etc.). The unit is non-functional — no navigation, no backup camera, no audio controls, no phone conne... Read more

Incident date: Mar 30, 2026

After the car is warmed up after driving for a few minutes, I stop at a red light and the car's RPMS dip from 700 rpm idle to 500ish rpm, when it starts shaking. Then the RPM would go back up to 700 rpm. This only ever happens when in Drive and foot is on the brake. If I shift to neutral or park it goes away and idles normally at 700 or higher RPM. A/C on or off has no effect on this. Oddly enou... Read more

Incident date: Mar 23, 2026

I am filing a complaint regarding a safety-related failure of the driver’s seat bracket in my vehicle. The bracket has broken, causing the driver’s seat to rock back and forth while the vehicle is in motion. I took the vehicle to an authorized dealer for inspection, and they confirmed that the seat bracket has failed. I was also informed that the replacement part is no longer in production an... Read more

Incident date: Mar 29, 2026

while on vacation, upon entering the parked vehicle, the rear hatch window spontaneously shattered. No local place was open (Sunday) and the wait for a new window was days out so I had to drive two hours home with a makeshift windshield made from a tarp and duct tape. This is an obvious hazard as I could not see out the back window. Replacement window to be installed in the coming days. No warni... Read more

Incident date: Jan 4, 2025

The motorcycle has developed corrosion and rust on all bolts and exposed metal. There is rust and corrosion coming through the paint and powder coat, including on the frame in the recesses and bolt holes where the frame is bolted together; threads inside the frame where foot pegs and floor boards and accessories are installed; the shock mounts. I called Indian/Polaris about the issues and was to... Read more

Incident date: Mar 30, 2026

The contact owned a 2018 Jeep Grand Cherokee. The contact stated that while unloading groceries out of her vehicle with the vehicle in park(P) and the engine on, grayish-white smoke began to emit from the vehicle without warning. The contact turned off the vehicle and checked under the hood, where she saw flames in the engine. The contact then ran to the fire department, which was nearby, and info... Read more

Fire

Incident date: Mar 24, 2026

The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an i... Read more

Incident date: Mar 24, 2026

The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an i... Read more

Incident date: Mar 24, 2026

The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an i... Read more

Incident date: Mar 11, 2026

The onstar module of my 2023 GMC Yukon has failed. This is a wide spread issue with recent model GMC's. There are thousands of reports of the same thing happenings. When an onstar module fails, the vehicle loses its safety features. No lane departure, no collision detection or pre-collision braking, no critical system checks. Even the gas and mileage components stop working correctly.

Incident date: Mar 11, 2026

The onstar module of my 2023 GMC Yukon has failed. This is a wide spread issue with recent model GMC's. There are thousands of reports of the same thing happenings. When an onstar module fails, the vehicle loses its safety features. No lane departure, no collision detection or pre-collision braking, no critical system checks. Even the gas and mileage components stop working correctly.

Incident date: Mar 11, 2026

The onstar module of my 2023 GMC Yukon has failed. This is a wide spread issue with recent model GMC's. There are thousands of reports of the same thing happenings. When an onstar module fails, the vehicle loses its safety features. No lane departure, no collision detection or pre-collision braking, no critical system checks. Even the gas and mileage components stop working correctly.

Incident date: May 25, 2025

There are 2 recalls on my 2023 Toyota Tunda, one was filed on 5/25/25 (approaching a year ago) and the other was filed on 11/6/25 and there is no remedy yet on either one of these issues. The 11/6/25 recall, on my notice they stated the remedy would be ready at the end of January or early February and there is no remedy yet. The other one from May is approaching a year from the notice. I am co... Read more

Incident date: May 25, 2025

There are 2 recalls on my 2023 Toyota Tunda, one was filed on 5/25/25 (approaching a year ago) and the other was filed on 11/6/25 and there is no remedy yet on either one of these issues. The 11/6/25 recall, on my notice they stated the remedy would be ready at the end of January or early February and there is no remedy yet. The other one from May is approaching a year from the notice. I am co... Read more

Incident date: Jan 1, 2026

The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle started driving sluggishly and failed to accelerate properly. Additionally, the contact reported excessive oil consumption, although there were no external leaks found. The contact stated that the engine was consuming an excessive amount of engine oil. The vehicle was driven to a d... Read more

Incident date: Jan 24, 2024

Rear back up camera turns on when in drive or in park and when in reverse I’ll get a blue screen that will stay on till I turn the car off

Incident date: Jan 13, 2026

Took my vehicle to dealership for fuel pump recall. Was told it wasn’t the actual pump but the wiring and they fixed it. Vehicle continued to have the same issues plus a new issue where the car completely stalled out while driving. I took it back, they said the parts they put on were defective but I’d still have to pay 300$. I paid the money and within 10 hours of getting my car back I stalled... Read more

Incident date: Mar 21, 2026

While driving the car looses all dashboard lights, brake lights, blinkers. The motor stays running and it has a check starter system message. Has done it several times in the 2 weeks we have owned it. Seems to only occur when it is hot outside. It is very unsafe to loose break lights, blinkers, and all info on dash while driving with no warning. It gives a pull over immediately message right... Read more

Incident date: Mar 30, 2026

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lightning, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that the part was not yet available. The manufacturer was contacted and informed the contact that the part was not yet available. In addition... Read more

Incident date: Mar 30, 2026

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lightning, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that the part was not yet available. The manufacturer was contacted and informed the contact that the part was not yet available. In addition... Read more

Incident date: Mar 4, 2026

On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more

Incident date: Mar 4, 2026

On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more

Incident date: Mar 4, 2026

On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more

Incident date: Apr 1, 2022

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacture... Read more

Incident date: Mar 28, 2026

Due to a dead battery issue in 2025, I bought a new battery. A year later, the car wouldn't start & I finally got it jumped. Ran fine for 3 weeks, then wouldn't start again. I brought car back to the Interstate battery shop, who tested the alternator, which was fine, but he said the battery was appearing low. After researching this problem, I discovered there's a known issue that the battery die... Read more

Incident date: Feb 1, 2026

i have a 2019 chevy traverse i bouth it 2020 /9/11 2020 i have had problems scense then i right now havb to buy a transmission GMC had me to take it to a chevy dealer and ask for some coast asistant they would not so they baclk out now i am about to sue

Incident date: Feb 1, 2026

i have a 2019 chevy traverse i bouth it 2020 /9/11 2020 i have had problems scense then i right now havb to buy a transmission GMC had me to take it to a chevy dealer and ask for some coast asistant they would not so they baclk out now i am about to sue

Incident date: Feb 1, 2026

i have a 2019 chevy traverse i bouth it 2020 /9/11 2020 i have had problems scense then i right now havb to buy a transmission GMC had me to take it to a chevy dealer and ask for some coast asistant they would not so they baclk out now i am about to sue

Incident date: Mar 27, 2026

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 45 MPH, the tailgate unintendedly opened unintentionally while there were items stored in the trunk. Upon coming to a stop at the red light, another driver alerted the contact that the tailgate was open. The contact pulled over to the side of the road, and the tailgate was closed. The vehicle was driven to t... Read more

Incident date: Mar 27, 2026

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 45 MPH, the tailgate unintendedly opened unintentionally while there were items stored in the trunk. Upon coming to a stop at the red light, another driver alerted the contact that the tailgate was open. The contact pulled over to the side of the road, and the tailgate was closed. The vehicle was driven to t... Read more

Incident date: Mar 1, 2026

My 2023 Kia Telluride SX Prestige X-Pro is experiencing multiple powertrain and safety defects beginning at approximately 48,000 miles. The vehicle is well maintained per the manufacturer schedule. ISSUE 1 - TRANSMISSION SHUDDER: The vehicle has a pronounced shudder and stuttering through the drivetrain during normal driving, especially under acceleration and load. This began at approximately 48,0... Read more

Incident date: Mar 30, 2026

When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a soft... Read more

Incident date: Mar 30, 2026

When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a soft... Read more

Incident date: Mar 30, 2026

While driving at 25 mph in econ mode and accelerating, the drive train partially lost power and the car slowed down for 2 or 3 seconds before accelerating normally.

Incident date: Mar 21, 2026

I was driving, and my engine died in the middle of Highway 40 about 5 miles outside of [XXX] . It was extremely dangerous, and Colorado State troopers and Colorado Division of Transportation workers had to stop traffic. The car could not be put into neutral, and towing to a safe location was very difficult and dangerous. The car has less than 76K, and there was absolutely no warning before the ca... Read more

Incident date: Mar 20, 2026

The contact owned a 2007 Ford Edge. The contact stated that while driving at 45 MPH, occupied with her daughter, she noticed black smoke was coming from the driver and passenger side vents in the vehicle. No warning light illuminated. The contact mentioned a bystander noticed black smoke and called 911 on the scene. The contact also mentioned that after she and her daughter exited the vehicle, the... Read more

Fire

Incident date: Feb 4, 2026

Vehicle engine and all electrical shut-off, at intersection of XXX. in [XXX] on February 4th (on or before 6:57 AM MST) where the hazard lights failed to come on. My further answers to the questions above as [jhh]answer[/jhh]: What component or system failed or malfunctioned, and is it available for inspection upon request? [jhh]The engine, and all electrical, lost power, including the hazard... Read more

Incident date: Feb 4, 2026

Vehicle engine and all electrical shut-off, at intersection of XXX. in [XXX] on February 4th (on or before 6:57 AM MST) where the hazard lights failed to come on. My further answers to the questions above as [jhh]answer[/jhh]: What component or system failed or malfunctioned, and is it available for inspection upon request? [jhh]The engine, and all electrical, lost power, including the hazard... Read more

Incident date: Feb 4, 2026

Vehicle engine and all electrical shut-off, at intersection of XXX. in [XXX] on February 4th (on or before 6:57 AM MST) where the hazard lights failed to come on. My further answers to the questions above as [jhh]answer[/jhh]: What component or system failed or malfunctioned, and is it available for inspection upon request? [jhh]The engine, and all electrical, lost power, including the hazard... Read more

Incident date: Mar 30, 2026

Our torque converter has gone out on our vehicle. It has been meticulously maintained with fluid changes and every service when needed at mileage intervals. It started showing symptoms at 63k miles which is unacceptable for a transmission to start dying already. Looking online lots of other drivers have the same issue but ford refuses to acknowledge this transmission sucks and wants us to cover th... Read more

Incident date: Feb 6, 2026

The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to an independent mechanic for the windshield wiper blades to be replaced. The contact stated that the mechanic was unable to find aftermarket wiper blades to fit the wiper blade arms due to the design of the wiper blade arm attachment point. The design made it impossible to use an aftermarket wiper parts. The lo... Read more

Incident date: Mar 30, 2026

My shifter doesn't recognize that its in park and won't let me remove my keys. It gets stuck on ACC and I can't turn my key/ignition to the off position. And for the 3rd time it's like popped outta gear. I bought it used. This started 2 months ago but for the 10 days its continually gotten worse. 8 outta 10 times I go to put it in park and I can't get key out. I haven't had it inspected or look... Read more

Incident date: Mar 30, 2026

My shifter doesn't recognize that its in park and won't let me remove my keys. It gets stuck on ACC and I can't turn my key/ignition to the off position. And for the 3rd time it's like popped outta gear. I bought it used. This started 2 months ago but for the 10 days its continually gotten worse. 8 outta 10 times I go to put it in park and I can't get key out. I haven't had it inspected or look... Read more

Incident date: Mar 30, 2026

I am still waiting on them to complete the recall for a safety issue related to the HBU. The recall number is 24V-896 and has been open for 18 months with no effort to replace the unit.

Incident date: Mar 23, 2026

Coolant leaking from the upper radiator inlet hose connection

Incident date: Mar 28, 2026

The 2nd panel of the panoramic sunroof literally exploded. Was sitting, stationary after a brief highway drive when it exploded cacophonously. Toyota won't cover under warranty because they're saying that it had to be resultant from an incident. But, literally, it just blew up 100% unprovoked.

Incident date: Mar 2, 2026

The 8-speed automatic transmission (Hydra-Matic 8L90) on this 2017 GMC Yukon SLT 5.3L V8 has failed. This is a repeat failure — the transmission was previously rebuilt in 2020 under a GM recall/service action for the same known defect affecting this transmission type. The transmission has now failed again in 2026, approximately six years after GM's prior repair. Prior to failure, the vehicle exh... Read more