Consumer Safety Complaints

Incident date: Feb 19, 2026

The contact owns a 2019 Infiniti QX50. While driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact was advised to call back to schedule an appointment for a later date. The vehicle was not diagnosed ... Read more

Incident date: Mar 5, 2025

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trim on the rear driver’s side had started to... Read more

Incident date: Mar 4, 2026

Mechanical. Coolant Intrusion on my 2018 Ford Fusion SE 1.5L ecobuster

Incident date: Mar 4, 2026

The rear window on the hatch shattered without any trauma to the glass. It was completely unexpected and there was immediately a hole in my rear window. There were no obvious defects in the glass and again, no trauma to the window prior to it shattering. The car was parked in the garage when it happened.

Incident date: Nov 12, 2025

1. The engine in my 2024 Jeep Wrangler 4xe is subject to manufacturer Recall 78C. According to the recall notice from Stellantis, the engine may be contaminated with sand from the casting process. This contamination can damage internal engine components and lead to catastrophic engine failure, loss of drive power, or a vehicle fire. The vehicle is available for inspection upon request. 2. The rec... Read more

Incident date: Feb 17, 2026

The contact owned a 2025 Nissan Rogue. The contact stated that while her daughter was driving at 65 MPH on an interstate, the vehicle was struck by a drunk driver at a high rate of speed approximately 75-80 MPH, causing a secondary collision with a semi-trailer. The back bumper was damaged, the rear window was shattered, the passenger side was smashed in, driver's side door frame was separated fro... Read more

Crash 1 injured

Incident date: Oct 6, 2025

In October 2025, Toyota issued a recall for MY2025 Sienna Hybrid vehicles due to second-row seat rails that were improperly welded by supplier Toyota Boshoku Kentucky due to a miscalibrated welding machine. The defect means the seat structure may not maintain integrity in a high-speed collision, making the rear seats unsafe for use — including for child safety seats. The recall was confirmed by ... Read more

Incident date: Sep 27, 2025

In early September 2025, I leased a 2024 Dodge Charger Daytona EV. Unfortunately, the vehicle has already been in the dealership service department three separate times since I took delivery. The first two service visits occurred after the vehicle completely bricked and would not turn on. I was informed that the vehicle’s electronic module required updating and that the batteries had repeatedly... Read more

Incident date: Sep 27, 2025

In early September 2025, I leased a 2024 Dodge Charger Daytona EV. Unfortunately, the vehicle has already been in the dealership service department three separate times since I took delivery. The first two service visits occurred after the vehicle completely bricked and would not turn on. I was informed that the vehicle’s electronic module required updating and that the batteries had repeatedly... Read more

Incident date: Sep 27, 2025

In early September 2025, I leased a 2024 Dodge Charger Daytona EV. Unfortunately, the vehicle has already been in the dealership service department three separate times since I took delivery. The first two service visits occurred after the vehicle completely bricked and would not turn on. I was informed that the vehicle’s electronic module required updating and that the batteries had repeatedly... Read more

Incident date: Feb 20, 2026

Tailgate opens randomly on numerous occasions. Sometimes it won't open after pressing the button.

Incident date: Feb 28, 2026

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehi... Read more

Incident date: Sep 15, 2025

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trim had detached from the vehicle. The contact purchased a replacement trim, a... Read more

Incident date: Oct 5, 2024

The contact owns a 2022 Toyota Highlander Hybrid. The contact stated that the second-row seats had been making an abnormal rattling sound. Additionally, the contact stated that there was an abnormally strong foul odor inside the vehicle. The contact stated that upon taking the vehicle to the car wash, the contact was informed that the foul odor was coming from the steering wheel. The contact stat... Read more

Incident date: Oct 5, 2024

The contact owns a 2022 Toyota Highlander Hybrid. The contact stated that the second-row seats had been making an abnormal rattling sound. Additionally, the contact stated that there was an abnormally strong foul odor inside the vehicle. The contact stated that upon taking the vehicle to the car wash, the contact was informed that the foul odor was coming from the steering wheel. The contact stat... Read more

Incident date: Dec 29, 2025

In December 2025 my EV battery level began fluctuating wildly while driving, even going to zero while driving on an interstate. I took it to my local dealer on 12/29/2026. Nissan confirmed that the EV battery was failing and recommended replacement. The battery is still under warranty. Nissan ordered the battery on January 6, 2026. It is now March 5th, and the battery has not shipped. Nissan... Read more

Incident date: Oct 1, 2023

The contact owns a 2015 Infiniti Q50. While driving at various speeds, the transmission was slow to shift. The vehicle failed to properly accelerate while depressing the accelerator pedal, and the check engine warning light remained illuminated. The vehicle was taken to a local transmission mechanic to be diagnosed, and it was determined that the gear ratio and speed sensor inside the transmission... Read more

Incident date: Aug 1, 2025

The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera image was upside down or blank while displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The dealer was contacted and confirmed that parts were on backorder. The manufacturer was contacted and confirmed that the part for ... Read more

Incident date: Feb 20, 2026

On multiple occasions my vehicle (2019 equinox LT) that I bought just over 30 days ago has falsely activated the forward collision feature and slammed on its own brakes followed by “service ESC” and “service brake assist” with traction control lights and stability control lights illuminating. Dealership has confirmed that 4 computer modules are out of date on programming/updates. This is a... Read more

Incident date: Feb 20, 2026

On multiple occasions my vehicle (2019 equinox LT) that I bought just over 30 days ago has falsely activated the forward collision feature and slammed on its own brakes followed by “service ESC” and “service brake assist” with traction control lights and stability control lights illuminating. Dealership has confirmed that 4 computer modules are out of date on programming/updates. This is a... Read more

Incident date: Feb 20, 2026

On multiple occasions my vehicle (2019 equinox LT) that I bought just over 30 days ago has falsely activated the forward collision feature and slammed on its own brakes followed by “service ESC” and “service brake assist” with traction control lights and stability control lights illuminating. Dealership has confirmed that 4 computer modules are out of date on programming/updates. This is a... Read more

Incident date: Dec 17, 2025

The contact owns a 1999 Infiniti Q45. While the vehicle was parked, the contact became aware that the driver's seat belt strap was shredding. The vehicle was taken to the dealer at the manufacturer's request. The contact was informed that the seat belt strap needed to be replaced and that the part was ordered. The vehicle was not repaired. The manufacturer was made aware of the failure and a case ... Read more

Incident date: Mar 5, 2026

Automatic 6 speed transmission has down shifted to 1st gear 3 times this week while traveling 30 to 40mph locking the rear wheels and red lining the motor in traffic.

Incident date: Feb 15, 2026

Very hard downshift of transmission caused rear wheels to break traction on icy road. Vehicle slid sideways across the road nearly going over the edge of a steep downgrade.

Incident date: Mar 5, 2026

This windshield should be recalled this is the second time a rock cracked it. I have only had the car 9 months.

Incident date: Mar 5, 2026

This windshield should be recalled this is the second time a rock cracked it. I have only had the car 9 months.

Incident date: Jul 24, 2024

We have been dealing with issues with this vehicle since 2024. We had 3 open recalls which we took into the closest dealership to us and things were okay for a few months and then started having issues again. We live in a small town and it is hard to get to the dealership so we had a few local mechanics take a look and one had found that the exhuast recall was not installed properly and so he addr... Read more

Incident date: Feb 16, 2026

The contact owns a 2021 Cadillac XT5. The contact stated that while driving approximately 50 MPH, the infotainment screen was touched but went black and failed to respond. The vehicle was turned off and restarted at the next traffic light, and the infotainment screen was touched and remained black and failed to respond. The vehicle was taken to an independent mechanic and was diagnosed; however, t... Read more

Incident date: Feb 16, 2026

The contact owns a 2021 Cadillac XT5. The contact stated that while driving approximately 50 MPH, the infotainment screen was touched but went black and failed to respond. The vehicle was turned off and restarted at the next traffic light, and the infotainment screen was touched and remained black and failed to respond. The vehicle was taken to an independent mechanic and was diagnosed; however, t... Read more

Incident date: Jul 1, 2024

In several separate unreplicable instances, the vehicle has turned off while driving, once on the highway, once on my street, once turning across heavy traffic, and others. I've almost died a couple times and I've taken it to the dealership several times, they have Not been able to find anything wrong with it and have been unable to replicate the issue. The engine has been replaced, and it was ha... Read more

Incident date: Jul 1, 2024

In several separate unreplicable instances, the vehicle has turned off while driving, once on the highway, once on my street, once turning across heavy traffic, and others. I've almost died a couple times and I've taken it to the dealership several times, they have Not been able to find anything wrong with it and have been unable to replicate the issue. The engine has been replaced, and it was ha... Read more

Incident date: Jul 1, 2024

In several separate unreplicable instances, the vehicle has turned off while driving, once on the highway, once on my street, once turning across heavy traffic, and others. I've almost died a couple times and I've taken it to the dealership several times, they have Not been able to find anything wrong with it and have been unable to replicate the issue. The engine has been replaced, and it was ha... Read more

Incident date: Mar 5, 2026

The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling). The local dealer was contacted and informed that there was a fee for the repair. The vehicle was not diagno... Read more

Incident date: Mar 5, 2026

The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling). The local dealer was contacted and informed that there was a fee for the repair. The vehicle was not diagno... Read more

Incident date: Mar 5, 2026

The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling). The local dealer was contacted and informed that there was a fee for the repair. The vehicle was not diagno... Read more

Incident date: Mar 4, 2026

The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for th... Read more

Incident date: Mar 4, 2026

The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for th... Read more

Incident date: Mar 5, 2026

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience... Read more

Incident date: Sep 23, 2024

The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery ... Read more

Incident date: Sep 23, 2024

The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery ... Read more

Incident date: Sep 23, 2024

The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery ... Read more

Incident date: Oct 1, 2025

The contact's husband owns a 2017 Ram 2500. The contact discovered that the vehicle was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of ti... Read more

Incident date: Feb 28, 2026

Incident Description: While driving at highway speeds, the oil cooling lines on my vehicle suffered a catastrophic failure, resulting in a total loss of engine oil within seconds. To ensure my safety and avoid being stranded in high-speed traffic, I proceeded less than a quarter-mile to reach the nearest exit. During the cooling process after the vehicle was stopped, the engine seized due to extre... Read more

Incident date: Feb 28, 2026

Engine failure, left rear cylinder knocking

Incident date: Mar 3, 2026

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 60 MPH, the vehicle suddenly jolted, lost power, and went into LIMP Mode, almost causing a rear-end crash. The message "Service Electronic Throttle Control" was displayed. The vehicle was pulled over to the shoulder and inspected, but no cause was immediately determined. The vehicle was driven to the r... Read more

Incident date: Mar 5, 2026

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasona... Read more

Incident date: Mar 5, 2026

POWER STERING RACK IS DEFECTIVE AND LEAKING, THERE IS A RECALL FOR 2022 AND NEWER HONDA CRV'S ONLY WITH THIS ISSUE. HONDA NEEDS TO ACKNOWELEDGE THIS ISSUE EXTENDS FURTHER BACK AND FIX THE ISSUE. THIS IS A CONCERN WHILE DRIVING MY VEHICLE AND POSES A SAFETY RISK FOR ME AND MY FAMILY. AUTONATION HONDA IN CORPUS CHRISTI HAS INSPECTED AND CONFIRMED THIS IS THE ISSUE AND WANTS TO CHARGE ME $4,539.39 TO... Read more

Incident date: Mar 5, 2026

Suspension rotting out for jeeps were recalled up until 2007. My 2008 jeep has the same issue with rotted suspension bars. Originally recalls were for 2005 they added up to 2007. Mine is a 2008. We need to add another year suspension bar is rusted in half. 158 thousand miles. the rest of underbody is solid. .

Incident date: Dec 5, 2025

The contact owns a 2017 Hyundai Santa Fe. The contact stated that the vehicle was consuming an excessive amount of engine oil after approximately 1,500 miles, 2 weeks after an oil change was performed. While driving at various speeds, the vehicle was sluggish while attempting to accelerate. The check engine warning light has been illuminated since purchasing the vehicle. The vehicle was taken to a... Read more

Incident date: Mar 4, 2026

WHEN I PUSH ON THE GAS PEDAL SOME TIMES I GET NOTHING FOR A SHORT TIME WHEN STARTING FROM A STOP