Consumer Safety Complaints

Incident date: Jan 14, 2026

The contact owns a 2023 Nissan Sentra. The contact stated that while driving approximately 40 MPH, the vehicle stalled and unintendedly decelerated. The vehicle was driven to the parking lot and came to a complete stop. The vehicle was restarted and driven to the residence. Upon arrival at the residence, the vehicle failed to restart with the check engine warning light illuminated. An independent ... Read more

Incident date: Nov 7, 2025

During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, damaging my wife's skirt and leaving a hole in the upholstery. The overheating definitely originated within the seat. We immediately turned the seat heater off and have not used it since. It could have started a fire, which is very scary, or burned my wife, which is a serious safety risk. This issue ha... Read more

Incident date: Nov 7, 2025

During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, damaging my wife's skirt and leaving a hole in the upholstery. The overheating definitely originated within the seat. We immediately turned the seat heater off and have not used it since. It could have started a fire, which is very scary, or burned my wife, which is a serious safety risk. This issue ha... Read more

Incident date: Feb 6, 2026

am writing again regarding serious safety concerns with my Chevrolet Equinox EV RS. This is my fourth attempt to contact Chevrolet, as my previous emails have not received a response. These issues present a significant safety risk and require immediate attention.The problems I am experiencing include: Unintended lane movement: The vehicle shifts into another lane without any steering input from me... Read more

Incident date: Feb 6, 2026

am writing again regarding serious safety concerns with my Chevrolet Equinox EV RS. This is my fourth attempt to contact Chevrolet, as my previous emails have not received a response. These issues present a significant safety risk and require immediate attention.The problems I am experiencing include: Unintended lane movement: The vehicle shifts into another lane without any steering input from me... Read more

Incident date: Feb 6, 2026

am writing again regarding serious safety concerns with my Chevrolet Equinox EV RS. This is my fourth attempt to contact Chevrolet, as my previous emails have not received a response. These issues present a significant safety risk and require immediate attention.The problems I am experiencing include: Unintended lane movement: The vehicle shifts into another lane without any steering input from me... Read more

Incident date: Mar 5, 2026

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had... Read more

Incident date: Feb 26, 2026

On highway taking an exit. The brake pedal sank and did not engage at normal pressure, I had to push the brake all the way down for it to engage. Concurrently the steering wheel locked up where I could not turn the wheel at all. I drove straight through the exit ramp to the entrance ramp, luckily no one was entering the highway at the same time. I very well could have hurt some one else or myself... Read more

Incident date: Feb 26, 2026

On highway taking an exit. The brake pedal sank and did not engage at normal pressure, I had to push the brake all the way down for it to engage. Concurrently the steering wheel locked up where I could not turn the wheel at all. I drove straight through the exit ramp to the entrance ramp, luckily no one was entering the highway at the same time. I very well could have hurt some one else or myself... Read more

Incident date: Feb 10, 2026

The rear leaf spring broke on my 2024 Toyota Tacoma at approximately 16,000 miles during normal highway driving. The vehicle drove without issue on the way to my destination. On the return trip, I noticed a creaking sound, loud clunks, particularly when going over bumps or turning, and also increased sway. Given how new the vehicle is, a catastrophic suspension failure was not something I anticipa... Read more

Incident date: Feb 10, 2026

The rear leaf spring broke on my 2024 Toyota Tacoma at approximately 16,000 miles during normal highway driving. The vehicle drove without issue on the way to my destination. On the return trip, I noticed a creaking sound, loud clunks, particularly when going over bumps or turning, and also increased sway. Given how new the vehicle is, a catastrophic suspension failure was not something I anticipa... Read more

Incident date: Oct 6, 2025

I was driving and my car halted to a complete stop.

Incident date: Mar 1, 2026

Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes high... Read more

Incident date: Mar 1, 2026

Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes high... Read more

Incident date: Mar 1, 2026

Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes high... Read more

Incident date: Nov 18, 2025

The contact owns a 2025 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 25V797000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not available. The manufacturer was made aware... Read more

Incident date: Jan 1, 2022

Odometer Fraud. The contact purchased a 2012 Dodge Durango. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 96,000. A Carfax Report was provided at the time of purchase. It was later discovered that the mileage on the Title was 162,000 when the vehicle was taken to the dealer for an engine issue, and upon rece... Read more

Incident date: Feb 19, 2026

The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving approximately 45 MPH on bumpy terrain, the driver’s and passenger’s side curtain air bags deployed unexpectedly. No warning light was illuminated, and there was no impact to the vehicle to cause the air bags to deploy. The vehicle was taken to a local independent mechanic, where it remained for further investigation... Read more

Incident date: Mar 5, 2026

The cylinder head has passages that collect carbon build up that build up outside of general maintenance that clog the cylinder head and can eventually lead to combustion failure. This car has been taken to an independent, reputable mechanic in the area, as well as now the dealer. Dealer has confirmed they have at least 4 other vehicles currently with the same issue in just this one location, and ... Read more

Incident date: Mar 5, 2026

The cylinder head has passages that collect carbon build up that build up outside of general maintenance that clog the cylinder head and can eventually lead to combustion failure. This car has been taken to an independent, reputable mechanic in the area, as well as now the dealer. Dealer has confirmed they have at least 4 other vehicles currently with the same issue in just this one location, and ... Read more

Incident date: Feb 18, 2026

I am filing a complaint regarding my 2023 Toyota Camry with 23,375 miles. The vehicle has been diagnosed with an infotainment system failure that presents identical symptoms to an active recall affecting similar vehicles. Toyota has confirmed my VIN is not included in the recall campaign, despite the failure matching the recall description. The dealership has documented the defect, and Toyota appr... Read more

Incident date: Oct 7, 2025

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a ... Read more

Incident date: Sep 10, 2025

When I start the car or first start rolling the whole dashboard goes black! I can still hear sound but nothing on the screen. This is a safety issue. It flickers while driving then goes black.

Incident date: Jan 13, 2026

The contact owns a 2026 Dodge Charger. The contact stated that the battery was completely drained. The contact stated that the hood plastic scoop was leaking onto the felt heat protector, and the engine was wet whenever it rained. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the battery was replaced. The contact called another dealer, Elmwood Chrysler Do... Read more

Incident date: Jan 13, 2026

The contact owns a 2026 Dodge Charger. The contact stated that the battery was completely drained. The contact stated that the hood plastic scoop was leaking onto the felt heat protector, and the engine was wet whenever it rained. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the battery was replaced. The contact called another dealer, Elmwood Chrysler Do... Read more

Incident date: Jan 13, 2026

The contact owns a 2026 Dodge Charger. The contact stated that the battery was completely drained. The contact stated that the hood plastic scoop was leaking onto the felt heat protector, and the engine was wet whenever it rained. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the battery was replaced. The contact called another dealer, Elmwood Chrysler Do... Read more

Incident date: Mar 5, 2026

Low oil engine warning. Oil level is okay. Car has 80 miles on it, total.

Incident date: Mar 5, 2026

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that a message to complete the recall was displayed. The local dealer was contacted several times. The contact stated that the manufacturer had exce... Read more

Incident date: Mar 5, 2026

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that a message to complete the recall was displayed. The local dealer was contacted several times. The contact stated that the manufacturer had exce... Read more

Incident date: Mar 4, 2026

The contact owns a 2026 Kia K5. The contact stated that after starting the vehicle, the engine immediately started to rev extremely high, and smoke was coming from under the hood, and the front passenger side lights failed to illuminate. There was a sizzling sound coming from the engine compartment, and the hood was very hot to the touch. The contact turned off the vehicle, and a tow truck company... Read more

Incident date: Mar 10, 2024

Rear view camera has sometimes screen has inverted view, totally blank, and even blue screen, sometimes works for a few seconds and then goes blank

Incident date: Mar 5, 2026

The contact owns a 2025 Honda Odyssey. While the contact’s wife was stopped at a red light, the Auto START/STOP feature engaged, and the engine failed to automatically turn off as designed. The brake pedal was released, and the vehicle completely shut off. The vehicle was restarted, and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dea... Read more

Incident date: Mar 5, 2025

The contact owns a 2024 GMC Sierra 3500HD. The contact stated that while driving at various speeds, there would be a diesel odor coming into the cabin of the vehicle. The failure had become more persistent, causing black smoke to enter the cabin of the vehicle. The failure caused the contact and other vehicle passengers to have headaches, nausea, and dizziness. While driving approximately 65 MPH, ... Read more

1 injured

Incident date: Mar 5, 2025

The contact owns a 2024 GMC Sierra 3500HD. The contact stated that while driving at various speeds, there would be a diesel odor coming into the cabin of the vehicle. The failure had become more persistent, causing black smoke to enter the cabin of the vehicle. The failure caused the contact and other vehicle passengers to have headaches, nausea, and dizziness. While driving approximately 65 MPH, ... Read more

1 injured

Incident date: Jun 1, 2025

I currently have a failed ABS module on my truck. The warning lights have come on for brakes, ABS and traction control. I attempted to go to my local dealer but was told the part to replace has been backordered for over 2 years. I am unable to locate a new part, or a company that will rebuild the ABS module. I've had this condition for ~ 9 months. Additionally, just recently within the last 3... Read more

Incident date: Jun 1, 2025

I currently have a failed ABS module on my truck. The warning lights have come on for brakes, ABS and traction control. I attempted to go to my local dealer but was told the part to replace has been backordered for over 2 years. I am unable to locate a new part, or a company that will rebuild the ABS module. I've had this condition for ~ 9 months. Additionally, just recently within the last 3... Read more

Incident date: Feb 23, 2026

The contact owns a 2021 Kia Sorento. The contact stated that while driving at various speeds, the vehicle hesitated and occasionally jerked while accelerating with the accelerator pedal depressed. The message to "Pull Over and Shut off Vehicle" was displayed. The vehicle was taken to a local dealer, where it was diagnosed with transmission failure. The vehicle was not repaired. The contact related... Read more

Incident date: Dec 10, 2025

When driving at speeds over 45 mph and making turns (eg on high ways) the van will sway and rock. I have installed new shocks, had an alignment, had ball joints and sway bars inspected, and had tires restated. I’m wondering if there is some sort of an issue with the electronic assist power steering that senses g forces and compensates inappropriately. It is extremely dangerous and we have nearly... Read more

Incident date: Mar 5, 2026

The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on backorder. The contact called another dealer, Chrysler Dodge Jeep Ram of Utica Service Center (5017 Commercial Dr, Yorkville, NY 13495); however, the vehicle was not diagnosed or repaired. The... Read more

Incident date: Mar 5, 2026

The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on backorder. The contact called another dealer, Chrysler Dodge Jeep Ram of Utica Service Center (5017 Commercial Dr, Yorkville, NY 13495); however, the vehicle was not diagnosed or repaired. The... Read more

Incident date: Mar 2, 2026

We have had the death wobble happen several times when driving. It was so violently shaking we tried to stop quick on a 75 mph hiway. Very dangerous and scary. This has happened many times over the last month. Had wheels realignment and new shocks. Still happening

Incident date: Mar 2, 2026

We have had the death wobble happen several times when driving. It was so violently shaking we tried to stop quick on a 75 mph hiway. Very dangerous and scary. This has happened many times over the last month. Had wheels realignment and new shocks. Still happening

Incident date: Sep 30, 2025

Transmission issues. Random hard shifting. Random over revving due to improper shifting. Multiple components are being replaced. They are all heavily reported as issues in the transmission. The dealer refuses any remedy. No warnings show prior to the issue

Incident date: Mar 3, 2026

Since I purchased my 2022 Nissan Frontier, I have experienced recurring issues where, periodically while driving, all the indicator lights appear on the digital screen (as shown in the attached photo). When this happens, all the advanced driver assistance systems become nonfunctional, including cruise control, ABS brakes and radar detection. These incidents have occurred while driving on the highw... Read more

Incident date: Mar 3, 2026

Since I purchased my 2022 Nissan Frontier, I have experienced recurring issues where, periodically while driving, all the indicator lights appear on the digital screen (as shown in the attached photo). When this happens, all the advanced driver assistance systems become nonfunctional, including cruise control, ABS brakes and radar detection. These incidents have occurred while driving on the highw... Read more

Incident date: Mar 3, 2026

Since I purchased my 2022 Nissan Frontier, I have experienced recurring issues where, periodically while driving, all the indicator lights appear on the digital screen (as shown in the attached photo). When this happens, all the advanced driver assistance systems become nonfunctional, including cruise control, ABS brakes and radar detection. These incidents have occurred while driving on the highw... Read more

Incident date: Feb 13, 2026

The car has been experiencing a persistent cylinder #2 misfire. We replaced the coils and spark plugs, only to learn that this is a common issue with the 2.0 MKZ engines. The problem has worsened to the point where the car sometimes can barely move in traffic, creating a serious safety risk if other drivers don’t notice the vehicle slowing to a crawl. It also puts my family at risk if we ever ha... Read more

Incident date: Feb 13, 2026

The car has been experiencing a persistent cylinder #2 misfire. We replaced the coils and spark plugs, only to learn that this is a common issue with the 2.0 MKZ engines. The problem has worsened to the point where the car sometimes can barely move in traffic, creating a serious safety risk if other drivers don’t notice the vehicle slowing to a crawl. It also puts my family at risk if we ever ha... Read more

Incident date: Aug 4, 2023

I purchased the vehicle back in June of 2023, brand new, fresh off the lot and from then the issue began. I had a leak in the fuel line and the engine blew. That was all fixed. But the main issue was the loud vibrating noise that the service department tried to correct multiple times and couldn’t tell where it was coming from. Diagnostics were ran and the vehicle was in the shop multiple times b... Read more

Incident date: Mar 4, 2026

While driving in grocery store parking lot. The brake booster completely failed with no notice almost causing me to hit someone. I had to throw the truck in park while moving to avoid hitting pedestrians. The brake pedal is completely compressed to the floor as I was stomping the brakes in an attempt to stop. Had I not thought quick enough I would of hit at least 2 people.