Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 183 of 43,858 (2,192,899 complaints)
Incident date: Feb 25, 2026
A steady Check Engine Light came on after starting the car; brought it to Ford Dealer of Montebello and they stated coolant leak and got into one of the cylinders that caused misfires.
Incident date: Feb 25, 2026
A steady Check Engine Light came on after starting the car; brought it to Ford Dealer of Montebello and they stated coolant leak and got into one of the cylinders that caused misfires.
Incident date: Feb 27, 2026
The issue appears to involve the steering, front axle or front drivetrain assembly. When turning the steering wheel, particularly at low speeds such as during parking maneuvers or tight turns, there is a distinct clicking or popping sound coming from the front axle area both left and right side The noise is mechanical in nature and occurs repeatedly when the steering angle increases. This behavior... Read more
CHEVROLET
SILVERADO 1500
(2025) — ENGINE
Mar 6, 2026
Incident date: Jan 31, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine in my 2025 Chevrolet Silverado 1500 experienced a catastrophic internal failure caused by a failed thrust bearing in the crankshaft assembly. The failure caused the engine to stop operating immediately and without warning. The vehicle and engine are currently at a dealership/service facili... Read more
Incident date: Mar 6, 2026
Windshield washer system failure, recurring problem. Last repaired 18 November 2025. Dealer did not replace the failed components. instead used compressed air to clear the clogged nozzles. As a federal regulated safety system, they should have quarantined the failed components for analysis by Ford engineering. NHTSA complaint number 11700184 was generated. If I can't clear the dirt from my windsh... Read more
Incident date: Feb 7, 2026
My steering wheel becomes "sticky" when I am accelerating 40mph and up. It is hard to make minor corrections without potentially over correcting due to the stickiness.
Incident date: Mar 6, 2026
While driving at normal speed, my 2022 Hyundai Palisade suddenly lost power without warning. Multiple warning icons appeared on the dashboard at the same time. The vehicle immediately slowed down and became unsafe to operate. After pulling over, the vehicle would not restart and had to be towed. This created a dangerous situation on the roadway. I am reporting this because I wonder if other owners... Read more
Incident date: Mar 6, 2026
While driving at normal speed, my 2022 Hyundai Palisade suddenly lost power without warning. Multiple warning icons appeared on the dashboard at the same time. The vehicle immediately slowed down and became unsafe to operate. After pulling over, the vehicle would not restart and had to be towed. This created a dangerous situation on the roadway. I am reporting this because I wonder if other owners... Read more
Incident date: Mar 6, 2026
While driving at normal speed, my 2022 Hyundai Palisade suddenly lost power without warning. Multiple warning icons appeared on the dashboard at the same time. The vehicle immediately slowed down and became unsafe to operate. After pulling over, the vehicle would not restart and had to be towed. This created a dangerous situation on the roadway. I am reporting this because I wonder if other owners... Read more
Incident date: Feb 20, 2026
Owner of a 2019 GMC Acadia Denali (VIN: [XXX] , current odometer ~87,164 miles), purchased new. In early February 2026, the check engine light came on. Independent diagnostic scan confirmed persistent P0420 code (“Catalyst System Efficiency Below Threshold Bank 1”) as current, history, pending, and permanent. Inspection showed the front exhaust pipe bracket had snapped, damaging the flex pipe ... Read more
Incident date: Oct 5, 2023
1. Component/system that failed/malfunctioned — Braking system (electronic parking brake and brake control modules) combined with electrical/communication defect preventing storage of diagnostic trouble codes (DTCs). Vehicle available for inspection upon request. 2. How safety was put at risk — Repeated "Park Brake Fault – Service Now" and "Brake System Fault" warnings on dash while driving ... Read more
Incident date: Oct 5, 2023
1. Component/system that failed/malfunctioned — Braking system (electronic parking brake and brake control modules) combined with electrical/communication defect preventing storage of diagnostic trouble codes (DTCs). Vehicle available for inspection upon request. 2. How safety was put at risk — Repeated "Park Brake Fault – Service Now" and "Brake System Fault" warnings on dash while driving ... Read more
Incident date: Oct 5, 2023
1. Component/system that failed/malfunctioned — Braking system (electronic parking brake and brake control modules) combined with electrical/communication defect preventing storage of diagnostic trouble codes (DTCs). Vehicle available for inspection upon request. 2. How safety was put at risk — Repeated "Park Brake Fault – Service Now" and "Brake System Fault" warnings on dash while driving ... Read more
Incident date: Mar 6, 2026
Today while I was driving home from work, in a snow storm, suddenly a low braking power notification and ABS malfunction popped up on my console with loud beeping and my brakes completely stopped working. In order to avoid hitting the car in front of me I had to swerve to the shoulder and come to a stop.
Incident date: Mar 5, 2026
The turbo! Code P0299! Hundreds of thousands of Americans going through the same issue all their lights are flashing on their dashboard with these 1.5 T engines
Incident date: Mar 5, 2026
The turbo! Code P0299! Hundreds of thousands of Americans going through the same issue all their lights are flashing on their dashboard with these 1.5 T engines
Incident date: Feb 25, 2026
My 2018 Ford Edge (2.0L EcoBoost) is suffering from a documented manufacturing defect where coolant leaks into the engine cylinders. I have an official dealer diagnostic report confirming the symptoms match TSB 22-2229 (which supersedes TSB 22-2133 and 19-2346).
Incident date: Mar 6, 2026
Received notice of recall 03D via Ram trucks mobile app. Called my local dealership to schedule the truck in for the recall. I was told “there are no parts available at this time to satisfy the recall” and that the dealership has over 400 vehicles currently on a wait list for parts.
Incident date: Dec 31, 1969
The vehicle has ongoing engine and turbocharger problems, including loss of power, knocking, and worsening performance. It also has brake‑booster/vacuum issues that cause reduced braking assist and a hard brake pedal. Electrical and software malfunctions occur intermittently, including warning messages and irregular system behavior. These issues create safety risks and have been observed repeate... Read more
Incident date: Dec 31, 1969
The vehicle has ongoing engine and turbocharger problems, including loss of power, knocking, and worsening performance. It also has brake‑booster/vacuum issues that cause reduced braking assist and a hard brake pedal. Electrical and software malfunctions occur intermittently, including warning messages and irregular system behavior. These issues create safety risks and have been observed repeate... Read more
Incident date: Mar 6, 2026
There was a pot hold hole about 30 ft from a stop light. I was coming to a stop but once I hit the pot hole the breaks malfunctioned. I pumped the breaks 2-3 times. They did not reengage. This fault caused me to rear end the car in front of me at the stop light.
Crash
Incident date: Mar 4, 2026
All of my safety systems malfunctioned. On a Subaru vehicle it is called “eyesight.” in order to make all of them work again, the dealership had to perform an ECM update. They did not have to replace anything or repair anything. They had to update software. This is on a two-year-old car with 38,000 miles. Because it was 2000 miles out of the base warranty I was charged $400 for them to do an u... Read more
Incident date: Mar 4, 2026
All of my safety systems malfunctioned. On a Subaru vehicle it is called “eyesight.” in order to make all of them work again, the dealership had to perform an ECM update. They did not have to replace anything or repair anything. They had to update software. This is on a two-year-old car with 38,000 miles. Because it was 2000 miles out of the base warranty I was charged $400 for them to do an u... Read more
Incident date: Mar 4, 2026
All of my safety systems malfunctioned. On a Subaru vehicle it is called “eyesight.” in order to make all of them work again, the dealership had to perform an ECM update. They did not have to replace anything or repair anything. They had to update software. This is on a two-year-old car with 38,000 miles. Because it was 2000 miles out of the base warranty I was charged $400 for them to do an u... Read more
Incident date: Feb 18, 2026
On February 18, 2026, my 2019 Subaru Impreza displayed an “Emergency Service” alert and sent a MySubaru app message stating that Automatic Crash Notification, SOS Call, Stolen Vehicle Locator, and Roadside Assistance may not be available. A red SOS light also illuminated, and STARLINK sent alerts to Subaru each day I first started the car, prompting repeated dealer calls. I tested the SOS butt... Read more
Incident date: Jan 1, 2026
The power steering unit started to break up switching on and off making steering difficult.
Incident date: Feb 17, 2026
My safety is currently being put at risk by Honda due to my EPS Motor/Rack assembly being faulty. I have taken it into the local Honda dealership who has confirmed this in their paperwork. I have reported it to Honda and have been told no fix will be performed at this time. While my steering rack is becoming louder each day and thudding under my driver side floor panel. A failed steering rack can ... Read more
Incident date: Sep 23, 2025
I have been waiting for a fix to be available for recall 24V-700 for almost 2 years now. Nissan is also refusing to honor their bulletin posting that they will provide a rental upon customer request.
Incident date: Feb 24, 2026
When attempting to level one charge the vehicle at home, the car returned a failure to charge error and would not charge. This was attempted several times using different outlets and the same error occurred. The car was brought to Gettel Kia in Bradenton Florida. The dealership confirmed that the ICCU had failed,. They did not have the part and apparently it is on backorder. The repair is being c... Read more
Incident date: Feb 1, 2020
Continuously stalls out regardless of speed it has stalled on the highway, in the middle of intersections losing power steering. sometimes restarts right away, sometimes not. leaving me stranded in in the middle of highway/intersections sometimes in very dangerous places. It has had a recall repaired in 2017 before I owned the vehicle however it has had the exact same issues as the recall since I... Read more
Incident date: Feb 1, 2020
Continuously stalls out regardless of speed it has stalled on the highway, in the middle of intersections losing power steering. sometimes restarts right away, sometimes not. leaving me stranded in in the middle of highway/intersections sometimes in very dangerous places. It has had a recall repaired in 2017 before I owned the vehicle however it has had the exact same issues as the recall since I... Read more
Incident date: Feb 21, 2026
Rear Shocks Failed. Were Replaced under warranty. This is the second time this has occurred
Incident date: Feb 25, 2025
My 2022 Ford Bronco (2.7L) currently has an open fuel pump module safety recall with no remedy available. Ford has informed us that there is no fix yet and owners must wait until a future repair becomes available. The dealership attempted to replace the fuel pump in hopes of improving the issue, but the repair did not resolve the problem and the vehicle now performs worse than before. The vehicle ... Read more
Incident date: Jan 8, 2025
I am experiencing rearview camera issues - Ford to recall 1.74 million vehicles in US over rearview camera issue, NHTSA but everytime an article or alert is issued I check my vin # & not included in recall; but definitely my rear camera is defective.
Incident date: Jan 24, 2026
On [XXX], approximately 17 hours after purchasing this vehicle from a licensed dealer, the transmission began violently jerking, shuddering, and hesitating without warning while traveling at highway speed in Alabama. The sudden loss of smooth vehicle control created an immediate risk of collision with other vehicles. Diagnostic evaluation at O'Reilly Auto Parts confirmed fault code P0741 — Torq... Read more
Incident date: Jan 23, 2026
Transmission valve body w/solenoid, diagnostic
Incident date: Jan 1, 2025
I am reporting a potential transmission issue with my 2019 Lexus ES 350. At around 70,000 miles, the vehicle began developing a whining noise at low speeds when the accelerator pedal is depressed. The noise has persisted and appears to be gradually worsening. The symptoms match numerous complaints I have seen from other owners regarding premature failure of the UA80 transmission, particularly the ... Read more
Incident date: Mar 5, 2026
CAN Bus is failing and giving me issues! Power steering stops working, auto stop start fails, I was taking off at an intersection and my vehicle lite up like a Christmas tree and would not shift out of first gear causing me to pull off the road at a dangerous spot.
Incident date: Feb 23, 2026
The panoramic sunroof sunshade in my 2022 Ford Explorer failed and now sags downward. The shade hangs low enough to partially block the rear window and interferes with visibility through the rearview mirror. After researching the issue, I found many other owners reporting the same failure with the sunroof sunshade mechanism or clips. This appears to be a common defect. The reduced rear visibility ... Read more
Incident date: Feb 23, 2026
The panoramic sunroof sunshade in my 2022 Ford Explorer failed and now sags downward. The shade hangs low enough to partially block the rear window and interferes with visibility through the rearview mirror. After researching the issue, I found many other owners reporting the same failure with the sunroof sunshade mechanism or clips. This appears to be a common defect. The reduced rear visibility ... Read more
Incident date: Jul 10, 2024
When driving the transmission acts like it goes into neutral the it down shifts into 4th gear from 6th gear at highway speeds. They did do a reprogramming recall but the problem is still there after replacing the parts they said were bad
Incident date: Mar 6, 2026
This vehicle has a considerate amount of oil dilution problems. I have had this vehicle taken in for service several times due to gasoline mixed into the engine oil. Again on March 6 2026 for the 4th time now the vehicle has a check engine light extreme hesitation with an almost stopping jerking motion due to dilution problems. Multiple dealerships claim there is nothing wrong with the car.. there... Read more
Incident date: Mar 6, 2026
This vehicle has a considerate amount of oil dilution problems. I have had this vehicle taken in for service several times due to gasoline mixed into the engine oil. Again on March 6 2026 for the 4th time now the vehicle has a check engine light extreme hesitation with an almost stopping jerking motion due to dilution problems. Multiple dealerships claim there is nothing wrong with the car.. there... Read more
TOYOTA
SIENNA HYBRID
(2025) — SEATS
Mar 6, 2026
Incident date: Dec 5, 2025
We were notified by Toyota that it was unsafe to transport our children in the second row seats in December 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025... Read more
Incident date: Mar 6, 2026
Harness loosened by itself despite it being the newer model without the recall
Incident date: Mar 6, 2026
My 2018 Ford Explorer continues to have issues with the rear back up camera. It makes it difficult to see while backing, especially at night. I have noticed recalls concerning this very problem on Ford Explorers with a recall on this very issue beginning with 2020 models. My vehicle is experiencing the sale malfunction. We called Ford a couple of times about the issue, and their response was, su... Read more
Incident date: Mar 4, 2026
I have 4 of the Nuna revv car seats. 2 of these seats have malfunctioned and are stuck in the forward facing position and Will not rotate once the release handle is pressed. I contacted the manufacturer and they stated the seat is two years old and not covered under warranty. And I have an option to purchase a new seat for 400$. I feel like this is extremely unsafe. My son still rear faces and I w... Read more
Incident date: Mar 4, 2026
I have 4 of the Nuna revv car seats. 2 of these seats have malfunctioned and are stuck in the forward facing position and Will not rotate once the release handle is pressed. I contacted the manufacturer and they stated the seat is two years old and not covered under warranty. And I have an option to purchase a new seat for 400$. I feel like this is extremely unsafe. My son still rear faces and I w... Read more
CHEVROLET
SILVERADO 1500
(2021) — POWER TRAIN
Mar 6, 2026
Incident date: Feb 9, 2026
My 2021 Chevrolet Silverado, with approximately 84,000 miles, experienced a premature and catastrophic transmission failure while driving. The vehicle began to shudder severely and lost its ability to accelerate properly, creating an unsafe driving condition. I was able to get the vehicle to a dealership. The dealership diagnosed a complete torque converter failure requiring a full transmission r... Read more