Consumer Safety Complaints

Incident date: Feb 9, 2026

My 2021 Chevrolet Silverado, with approximately 84,000 miles, experienced a premature and catastrophic transmission failure while driving. The vehicle began to shudder severely and lost its ability to accelerate properly, creating an unsafe driving condition. I was able to get the vehicle to a dealership. The dealership diagnosed a complete torque converter failure requiring a full transmission r... Read more

Incident date: Mar 6, 2026

The control knob that controls AWD, 2WD,Off-road, and 4 x4 AWD. Just stopped working. Stuck on 2WD mode. I did have it checked for any codes, even though, there is NO check engine light is on.

Incident date: Dec 1, 2025

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/asse... Read more

Incident date: Dec 1, 2025

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/asse... Read more

Incident date: Dec 1, 2025

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/asse... Read more

Incident date: Mar 6, 2026

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side exterior A-pillar trim detached and struck another vehicle. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufact... Read more

Incident date: Oct 7, 2025

This complaint concerns a safety recall affecting a 2025 Toyota Sienna Hybrid involving the second-row seat rails due to suspected weld defects. Toyota has acknowledged the recall and confirmed that a remedy is currently not available. The vehicle was purchased new in May 2025 and currently has approximately 6,600 miles. Due to this safety recall affecting the second-row seating system, the vehic... Read more

Incident date: Mar 6, 2026

Transmission skips 1st gear and jumps and shakes vibrates. The transmission has to have a total rebuild

Incident date: Mar 15, 2023

The contact owns a 2018 Acura RLX. The contact stated that while attempting to start the vehicle, the headlight failure message was displayed. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the A/C compressor needed to be replaced. The vehicle was not repaired. The contact stated that the failure started occurring in 2023. The manufacturer was notified of ... Read more

Incident date: Feb 28, 2026

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The automatic start warning light illuminated, and the engine seized. Additionally, the error message indicated that the automatic start feature was disabled; however, the contact stated that the automatic start feature was enabled. The contact stated that while attempting to start... Read more

Incident date: Feb 28, 2026

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The automatic start warning light illuminated, and the engine seized. Additionally, the error message indicated that the automatic start feature was disabled; however, the contact stated that the automatic start feature was enabled. The contact stated that while attempting to start... Read more

Incident date: Mar 1, 2026

The driver's door is not opening from the inside. To open the driver's door while I am in the vehicle, I have to roll down the window and use the exterior door handle to exit the vehicle. This is a huge safety concern, as the window cannot be rolled down manually. If the car did not have power, I would have to break open the window. The potential for being trapped in the car with this defect is hi... Read more

Incident date: Mar 1, 2026

The driver's door is not opening from the inside. To open the driver's door while I am in the vehicle, I have to roll down the window and use the exterior door handle to exit the vehicle. This is a huge safety concern, as the window cannot be rolled down manually. If the car did not have power, I would have to break open the window. The potential for being trapped in the car with this defect is hi... Read more

Incident date: Mar 1, 2026

While leaving Grandson’s Basketball game parking lot, we heard an audible “pop” and began traveling while the dash lit up with warning lights. We were only a few miles from home so I continued on at a maximum of 25mph, which was the max available. We contacted Hyundai and arranged for a tow the next day. The dealer, Heritage Hyundai, received the vehicle and it’s been there for over a wee... Read more

Incident date: Feb 6, 2026

I had gotten an engine back in 2021 because of a recall, and now the newer engine is burning all my oil up.

Incident date: Feb 25, 2026

On February 25, 2026, BMW of South Miami performed the VANOS safety recall repair on my vehicle. The repair order documented that VANOS bolts were missing and retrieved from the engine oil pan and that VANOS components were serviced. Within approximately 24–48 hours of picking up the vehicle, the check engine light illuminated and the vehicle began operating abnormally, including rough idle and... Read more

Incident date: Feb 25, 2026

On February 25, 2026, BMW of South Miami performed the VANOS safety recall repair on my vehicle. The repair order documented that VANOS bolts were missing and retrieved from the engine oil pan and that VANOS components were serviced. Within approximately 24–48 hours of picking up the vehicle, the check engine light illuminated and the vehicle began operating abnormally, including rough idle and... Read more

Incident date: Mar 2, 2026

2021 Kia Telluride experienced sudden engine failure at approximately 120,000 miles. The failure occurred without any prior warning. There were no oil warning lights, dashboard alerts, or other indicators of low oil or engine malfunction before the engine failed. After inspection, the mechanic found no oil on the dipstick and discovered metal flakes in the engine and oil filter, indicating severe... Read more

Incident date: Mar 6, 2026

Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.

Incident date: Mar 6, 2026

Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.

Incident date: Mar 6, 2026

I bought this vehicle new in March 2024. I normally use Apple CarPlay for music and more importantly maps. Approximately 1 year after purchase, I was driving along and all of a sudden a new screen appeared with a keyboard requesting that I sign in with my email address. To clear the screen, I had to hit the small "X" in the upper right hand corner of the screen. That cleared and then a new screen... Read more

Incident date: Mar 3, 2025

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact became aware in 2025 that the driver’s and passenger’s sides A-pillar trims were loose. The contact called several dealers to set up a recall appointment, but was informed that the part was not available for the recall repair. The contact stated that the manufac... Read more

Incident date: Mar 4, 2026

As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance toda... Read more

Crash

Incident date: Mar 4, 2026

As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance toda... Read more

Crash

Incident date: Mar 4, 2026

As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance toda... Read more

Crash

Incident date: Mar 6, 2026

stalling/shutting down at stoplights with the auto start-stop feature has occurred continuously for the last 2 years I’ve taken to dealer, and multiple mechanics and they can’t find a problem

Incident date: Mar 6, 2026

stalling/shutting down at stoplights with the auto start-stop feature has occurred continuously for the last 2 years I’ve taken to dealer, and multiple mechanics and they can’t find a problem

Incident date: Mar 6, 2026

stalling/shutting down at stoplights with the auto start-stop feature has occurred continuously for the last 2 years I’ve taken to dealer, and multiple mechanics and they can’t find a problem

Incident date: Mar 6, 2026

I took my car to complete Recall NumberPC945, I was told that my car has an issue with the driver side air Bag - Clockspring Assembly / Spiral Cable: REPLACE SPIRAL CABLE - C1163/B1049 and also another issue related to the driver side airbag that is under the steering wheel. I was quoted over $2000 to fix the issue. The recall is to replace the decal over the airbag and I think the issue is bigger... Read more

Incident date: Dec 31, 1969

A "clicking" or "knocking" noise when turning, a defect in the axle/CV joints.

Incident date: Dec 31, 1969

A "clicking" or "knocking" noise when turning, a defect in the axle/CV joints.

Incident date: Dec 31, 1969

A "clicking" or "knocking" noise when turning, a defect in the axle/CV joints.

Incident date: Feb 25, 2026

I purchased this car around January 2025 & around August 2025 I started having battery issues. It’s currently March 2026. I have to keep having the battery jumped at. When he battery wasn’t jumping I had to get it sent to a nissan where they said nothing was wrong with the car so the next day the battery failed again.. and again each day . I have to keep calling AAA to come have the car jumpe... Read more

Incident date: Feb 25, 2026

I purchased this car around January 2025 & around August 2025 I started having battery issues. It’s currently March 2026. I have to keep having the battery jumped at. When he battery wasn’t jumping I had to get it sent to a nissan where they said nothing was wrong with the car so the next day the battery failed again.. and again each day . I have to keep calling AAA to come have the car jumpe... Read more

Incident date: Feb 25, 2026

I purchased this car around January 2025 & around August 2025 I started having battery issues. It’s currently March 2026. I have to keep having the battery jumped at. When he battery wasn’t jumping I had to get it sent to a nissan where they said nothing was wrong with the car so the next day the battery failed again.. and again each day . I have to keep calling AAA to come have the car jumpe... Read more

Incident date: Mar 2, 2026

I own a 2024 Nissan Pathfinder with approximately 24,000 miles. During a recent inspection, the rear brake pads were found to be completely worn while the front brake pads still have significant remaining life. This uneven wear pattern suggests the rear braking system may be performing a disproportionate amount of braking or may not be fully releasing. Premature rear brake wear at this mileage app... Read more

Incident date: Mar 6, 2026

I went out to the garage for something and heard what sounded like the fuel pump running. I know there was a recall with the fuel pump relay/module and I'm concerned it was either not repaired correctly or there is still an issue.

Incident date: Feb 21, 2026

The touchscreen infotainment system randomly goes awry, flashing, beeping and it doesn't respond to any controls. The vehicle must be turned off and started again to clear it.

Incident date: Feb 21, 2026

The touchscreen infotainment system randomly goes awry, flashing, beeping and it doesn't respond to any controls. The vehicle must be turned off and started again to clear it.

Incident date: Mar 6, 2026

The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.

Incident date: Mar 6, 2026

The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.

Incident date: Feb 1, 2021

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaig... Read more

Incident date: Feb 1, 2021

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaig... Read more

Incident date: Apr 9, 2025

I have noticed Ford has recalled the back up camera for many makes and models however, my back up camera will not work when the car is hot. The make and Model is 2014 Ford Explorer Sport. Would this be considered?

Incident date: Feb 23, 2026

Purchased 2023 Chevrolet Silverado ZR2 with 6.2 L engine in November 2025 with 3400 miles on it. According to the dealership the engine passed the recall on 09/25. At 6,500 miles the check engine light, ESC light, stability control light came on. Engine was running rough, degradation of engine power, and very rough transmission shifting. Vehicle was taken back to purchasing dealership and was... Read more

Incident date: Feb 23, 2026

The contact owns a 2009 Dodge Sprinter 3500. The contact had recently read online about two recalls for the driver’s and passenger’s side air bags. The contact confirmed that the VIN was included in the recalls. The contact called a local Dodge dealer and was referred to a local Mercedes-Benz dealer. Several Dodge and Mercedes-Benz dealers were contacted, but neither dealer was willing to perf... Read more

Incident date: Jul 14, 2024

Check engine light on due to catalytic converter, took it to Kia motors in Bakersfield, California due to recall let them know that there was a check engine light on after buying the vehicle and only having it for one month and I thought it was due to the recall, which was on oil, piston rings, the dealership stated I could give all my paperwork that I had in regards to that, and if the engine fai... Read more

Incident date: Oct 17, 2025

Center seat belt will not retract, causing the belt to be unusable and unsafe.

Incident date: Mar 1, 2023

Drivers side door does not unlock in cold temperatures (physical key, fob button, keypad, and handle lock do not work).To unlock I have to enter through the passenger side door and use the interior handle. Seems to be an ongoing issue and there are "recalls/TSB" for the same issue happening on 2015-2019, 2021-22 models but not 2020. "The major frozen door latch recalls (such as 17S33) officially c... Read more

Incident date: Mar 1, 2023

Drivers side door does not unlock in cold temperatures (physical key, fob button, keypad, and handle lock do not work).To unlock I have to enter through the passenger side door and use the interior handle. Seems to be an ongoing issue and there are "recalls/TSB" for the same issue happening on 2015-2019, 2021-22 models but not 2020. "The major frozen door latch recalls (such as 17S33) officially c... Read more