Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 117 of 44,908 (2,245,377 complaints)
Incident date: Jun 12, 2026
On June 12, 2026, while driving my 2022 Nissan Rogue on the Grand Central Expressway in New York, the engine suddenly shut down and the vehicle lost motive power in active highway traffic. The vehicle would not restart. I called 911, and police responded and protected the disabled vehicle until it could be towed to safety. I later learned the vehicle was subject to Nissan Safety Recall R25D1 / NH... Read more
Incident date: Jun 12, 2026
On June 12, 2026, while driving my 2022 Nissan Rogue on the Grand Central Expressway in New York, the engine suddenly shut down and the vehicle lost motive power in active highway traffic. The vehicle would not restart. I called 911, and police responded and protected the disabled vehicle until it could be towed to safety. I later learned the vehicle was subject to Nissan Safety Recall R25D1 / NH... Read more
Incident date: May 18, 2026
While driving, the ABS, traction control and power steering lights came on. I was coming off the highway and I lost power steering!!! I almost wrecked into the guard rail coming off the exit!!! I got to the light at the bottom of the exit and I had no power steering. I pulled over immediately and called for a tow. I took it to my mechanic and he said the rack and pinion is bad. We looked it up ... Read more
Incident date: May 18, 2026
While driving, the ABS, traction control and power steering lights came on. I was coming off the highway and I lost power steering!!! I almost wrecked into the guard rail coming off the exit!!! I got to the light at the bottom of the exit and I had no power steering. I pulled over immediately and called for a tow. I took it to my mechanic and he said the rack and pinion is bad. We looked it up ... Read more
Incident date: Jul 7, 2025
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not e... Read more
Incident date: Aug 25, 2026
The contact owns a 2023 Ford F-150. The contact stated that while attempting to park the vehicle, the gear shifter was sticking. The contact stated that the failure reoccurred. The contact stated that while the vehicle was parked, the gear shifter was shifted into park; however, the shifter gear independently shifted into reverse. The vehicle crashed into the garage at the residence. The contact s... Read more
Crash
JEEP
GRAND CHEROKEE L
(2024) - ELECTRICAL SYSTEM
Aug 26, 2026
Incident date: Aug 25, 2026
Upon starting my vehicle, my dashboard began flashing errors. All the indicator lights were lighted up (power steering, engine, collision detection, traction). The mileage began blinking on and off. Both of the light indicators on my side windows (for blindspot detection) were continuously illuminated even though I was parked and no vehicles were next to me. The error messages that were flashing o... Read more
Incident date: Aug 11, 2026
On the highway, at Highway speeds of 70 mph, going over small bump my jeep goes into a death wobble. Both tires bouncing erratically steering wheel racing back-and-forth. To stop the death wobble I Have to let off the gas and slowly break to a complete stop before the death wobble stops. The frustrating part is, the Jeep Wrangler, is only five years old, and it has never been off-road, and has les... Read more
Incident date: Aug 19, 2026
The contact owns a 2026 GMC Yukon. The contact stated that while driving approximately 15-20 MPH and approaching a stop in Nebraska, there was an abnormal sound coming from the vehicle. The vehicle was shaking and vibrating abnormally. The contact called the local dealer, and an appointment was scheduled. The failures persisted while waiting for the appointment. While driving at an undisclosed spe... Read more
Incident date: Jul 7, 2026
Dry, safety-only. No dealer-conduct language, no corporate case number — this channel is about the defect. Vehicle: 2022 Audi SQ5 (VIN [XXX]). On XXX, the vehicle experienced a complete loss of electrical power and became inoperable. Independent inspection found water intrusion and debris accumulation in the rear drainage channels, in direct contact with the wiring harness and battery. Multiple ... Read more
Incident date: Jul 7, 2026
Dry, safety-only. No dealer-conduct language, no corporate case number — this channel is about the defect. Vehicle: 2022 Audi SQ5 (VIN [XXX]). On XXX, the vehicle experienced a complete loss of electrical power and became inoperable. Independent inspection found water intrusion and debris accumulation in the rear drainage channels, in direct contact with the wiring harness and battery. Multiple ... Read more
Incident date: Aug 17, 2026
I am reporting this history because four windshield failures across two relatively new Tesla vehicles raises concern that there may be a recurring issue involving windshield durability, installation, fitment, glass stress, vehicle-body interaction, or another vehicle-related factor. I am also concerned about the following distances maintained by Tesla's automated driving and adaptive-cruise system... Read more
Incident date: Aug 3, 2026
Has faulty much/under dash fuse box
Incident date: Aug 26, 2026
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to parts being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the reca... Read more
Incident date: Aug 26, 2024
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while reversing, the rear-view camera was inoperable. Additionally, the driver's side B-pillar trim detached, allowing water to leak into the vehicle. ... Read more
Incident date: Aug 26, 2024
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while reversing, the rear-view camera was inoperable. Additionally, the driver's side B-pillar trim detached, allowing water to leak into the vehicle. ... Read more
Incident date: Aug 23, 2026
On August 23, 2026, I was backing my 2026 Honda Prologue Touring out of a parking space at a Costco parking lot in Cedar Park. I was reversing very slowly, at below walking speed, and repeatedly applying light brake pressure because of interruptions and pedestrian traffic in the lot. While reversing in this manner, the vehicle abruptly and forcefully applied the brakes on its own. The braking was ... Read more
Incident date: Aug 23, 2026
On August 23, 2026, I was backing my 2026 Honda Prologue Touring out of a parking space at a Costco parking lot in Cedar Park. I was reversing very slowly, at below walking speed, and repeatedly applying light brake pressure because of interruptions and pedestrian traffic in the lot. While reversing in this manner, the vehicle abruptly and forcefully applied the brakes on its own. The braking was ... Read more
Incident date: Aug 23, 2026
On August 23, 2026, I was backing my 2026 Honda Prologue Touring out of a parking space at a Costco parking lot in Cedar Park. I was reversing very slowly, at below walking speed, and repeatedly applying light brake pressure because of interruptions and pedestrian traffic in the lot. While reversing in this manner, the vehicle abruptly and forcefully applied the brakes on its own. The braking was ... Read more
Incident date: Dec 31, 1969
It is actually the rearview camera on the vehicle has been going in and out sporadically for at least a year or so. Now more often than not it does not even work
TOYOTA
GRAND HIGHLANDER
(2026) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 26, 2026
Incident date: Aug 24, 2026
While stopped waiting to takeoff (turn into a road or area), during takeoff acceleration, the car will sometimes have a dead pedal and slow or stop acceleration leaving you a sitting duck in an intersection or road.
TOYOTA
GRAND HIGHLANDER
(2026) - FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 26, 2026
Incident date: Aug 24, 2026
While stopped waiting to takeoff (turn into a road or area), during takeoff acceleration, the car will sometimes have a dead pedal and slow or stop acceleration leaving you a sitting duck in an intersection or road.
TOYOTA
GRAND HIGHLANDER
(2026) - VEHICLE SPEED CONTROL
Aug 26, 2026
Incident date: Aug 24, 2026
While stopped waiting to takeoff (turn into a road or area), during takeoff acceleration, the car will sometimes have a dead pedal and slow or stop acceleration leaving you a sitting duck in an intersection or road.
Incident date: Aug 20, 2026
I am experiencing recurring problems with the infotainment system, GPS navigation, and Apple CarPlay in my 2026 Honda CR-V Hybrid. Apple CarPlay connects to the vehicle, but the navigation/GPS does not consistently display or function correctly. I have experienced the problem using both wireless Apple CarPlay and a wired connection and also different phones but with same problem. The infotainmen... Read more
Incident date: Dec 31, 1969
Right after I bought this car used, it rides down the road like it's going to fall apart! It's horrible, the slightest little bump in the road you can feel every single one heaven forbid if it's a big bump in the road or a pothole it's priced the car hasn't fallen apart yet
Incident date: Aug 7, 2026
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but was not as firm as normal. The ABS and traction control warning lights were illuminated. The message "Service ABS " was displayed. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic).... Read more
Incident date: Aug 1, 2026
In approximately early August 2026 (exact date not recorded), while driving my 2026 Honda Prologue Touring at approximately 20–30 mph on a surface street, the vehicle's forward automatic braking system activated without warning and braked hard to a near stop. There was no vehicle, pedestrian, bicyclist, or obstacle in front of me. I was approaching a pedestrian crossing that was empty at the tim... Read more
Incident date: Aug 26, 2026
Three times in the past week my van has shut off while I was preparing to move forward at a stop light. My car begins to idle as soon as it’s stopped, but when I lift my foot off the brake, instead of turning back on, my van engine shuts all the way off or jerks hard before acceleration. Resulting in me having to hurry and put my car in park & restart the engine. It’s very dangerous!
Incident date: Aug 2, 2026
Vehicle was stolen. Inspection has been completed by police & insurance. Vehicle is currently being repaired.
Incident date: Aug 2, 2026
Vehicle was stolen. Inspection has been completed by police & insurance. Vehicle is currently being repaired.
Incident date: Aug 16, 2026
Beginning last week, when shifting into reverse, the infotainment display (showing camera image) displays distorted, scrambled, or rolling color lines. Although Many 2019–2022 Honda Pilot SUVs are covered by an official safety recall (NHTSA Campaign 23V431) due to a defective coaxial cable connector (MOST connector) that deforms terminals and loses connection, this particular vehicle is not in... Read more
Incident date: Aug 3, 2026
Engine failed while driving down the highway at speed. Just shut off. Very dangerous. No power had to pull over. Vehicle would not start agin. Said low oil pressure. Had it towed to the dealership. Complete engine failure and had to have the motor replaced. After replacement engine still does not feel right and transmission acts up as well. Complete piece of junk for how expensive these vehicles a... Read more
Incident date: Aug 3, 2026
Engine failed while driving down the highway at speed. Just shut off. Very dangerous. No power had to pull over. Vehicle would not start agin. Said low oil pressure. Had it towed to the dealership. Complete engine failure and had to have the motor replaced. After replacement engine still does not feel right and transmission acts up as well. Complete piece of junk for how expensive these vehicles a... Read more
Incident date: Aug 26, 2026
On August 26, 2026, while driving to work, my 2022 Hyundai Tucson unexpectedly lost power and shut down while the vehicle was being driven. This created a serious safety concern because the vehicle became inoperable while in traffic. This vehicle has had a history of repeated problems and has been taken to Hyundai dealerships for repairs on numerous occasions. Despite these previous dealership vi... Read more
Incident date: Aug 22, 2026
1. What component or system failed or malfunctioned. The Fuel Pump Module failed unexpectedly while the vehicle was being driven. Failure caused the engine to stall, resulting in a complete loss of power and mobility. Unsure if part is available for inspection. 2021 GMC Yukon have a recall N252516900, but our VIN is not included in this. Can our VIN be added to this recall please? 2. How was you... Read more
Incident date: Aug 22, 2026
1. What component or system failed or malfunctioned. The Fuel Pump Module failed unexpectedly while the vehicle was being driven. Failure caused the engine to stall, resulting in a complete loss of power and mobility. Unsure if part is available for inspection. 2021 GMC Yukon have a recall N252516900, but our VIN is not included in this. Can our VIN be added to this recall please? 2. How was you... Read more
Incident date: Aug 13, 2026
my car was t-boned on the passenger side at the b pillar and airbags did not deploy. yes the body shop confirmed the airbags did not deploy. no warnings or messages.
1 injured
Incident date: Aug 20, 2026
The dash screen is bubbling/delaminatimg and is making it difficult to read the screen. The problem started off small and is growing into the speedometer. At the moment it is across the bottom center of the dash, over an inch tall. Vehicle was stored May 31, checked on. First noticed the issue on Aug 20 when leaving tire center after having valve stems and tires checked.
TOYOTA
SEQUOIA HYBRID
(2023) - UNKNOWN OR OTHER
Aug 26, 2026
Incident date: Aug 15, 2026
The roof rail is detaching from front to back due to weak clips or tabs, which can easily break and cause the rails to fall off while driving, posing a safety risk. Toyota attributes this issue to external factors and advises owners to avoid tunnel car washes, as they can also cause the tabs to break, resulting in the roof rails falling off during driving. Additionally, water can now enter the rai... Read more
Incident date: May 18, 2026
The contact owns a 2024 GMC Yukon. The contact stated that while her husband was driving at approximately 45–50 MPH, the vehicle stalled. No warning light was illuminated. The driver pulled over to the side of the road, and the vehicle was towed to the dealer, where it remained for five weeks before being diagnosed. The dealer determined that the engine was blown and needed to be replaced. The v... Read more
Incident date: May 18, 2026
The contact owns a 2024 GMC Yukon. The contact stated that while her husband was driving at approximately 45–50 MPH, the vehicle stalled. No warning light was illuminated. The driver pulled over to the side of the road, and the vehicle was towed to the dealer, where it remained for five weeks before being diagnosed. The dealer determined that the engine was blown and needed to be replaced. The v... Read more
Incident date: Aug 11, 2026
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 20 MPH, the instrument cluster display malfunctioned, and a solid black screen was displayed. During the failure, the speedometer and warning lights were not available. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not ... Read more
Incident date: Feb 1, 2026
The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed an inverted, distorted, or ... Read more
TOYOTA
GRAND HIGHLANDER
(2024) - UNKNOWN OR OTHER
Aug 26, 2026
Incident date: Jul 15, 2026
Multiple times a week in the summer my car will hesitate to go once I have stopped at a stop sign/busy four way intersection. When I push the gas the car doesn’t respond and hesitates for a long while before I can get the car to start moving again. The car will roll into the intersection after I take my foot off the break to go and it won’t do anything. It is terrifying and confuses other driv... Read more
Incident date: May 26, 2026
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken to the dealer, where the recall repair was completed; however, the failure occurred while driving. The contact stated that while driving at various speeds and turning, the steering wheel made abnormal sounds, was sticking, and failed to return to center. T... Read more
Incident date: May 26, 2026
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken to the dealer, where the recall repair was completed; however, the failure occurred while driving. The contact stated that while driving at various speeds and turning, the steering wheel made abnormal sounds, was sticking, and failed to return to center. T... Read more
TOYOTA
HIGHLANDER
(2021) - POWER TRAIN
Aug 26, 2026
Incident date: Aug 3, 2026
At 66,000 miles the transmission on my 2021 toyota highlander is failing. This is a known issue with these transmissions and toyota is actively working against people to help get the parts replaced at their cost.
Incident date: Aug 1, 2025
The contact owns a 2018 Ram 3500. The contact stated that the ABS and the HCU were inoperable while driving at various speeds. The contact stated that it was difficult to pull his trailer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, but the vehicle was not diagnosed or repaired because parts were on backorder. T... Read more
TOYOTA
LAND CRUISER HYBRID
(2024) - EXTERIOR LIGHTING
Aug 26, 2026
Incident date: Aug 25, 2026
Fog Lights (Rigid Industries Version) significantly shake during normal street driving conditions. Any minor bumps on the road cause a shudder like movement from the fog lights that is distracting while driving and potentially blinding to oncoming drivers as the lights flash up and down. Vehicle was taken to Beaver Toyota and inspected for this concern, the technician inspected the fog lights an... Read more
Incident date: Aug 24, 2024
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black with the message "Contact Dealer" displayed. The contact stated that the home screen on the rear-view camera failed to turn on. The contact stated that on three occasi... Read more