Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 109 of 44,303 (2,215,138 complaints)
Incident date: May 22, 2026
When I first got this vehicle 2019 brand new off the lot the dealership in newark ohio had to completely rewire it. It took them a month to figure it out. I just replaced the transmission and now the engine is out. A piston rod snapped hit both sides an cracked the sides and the oil pan.
Incident date: Jan 1, 2026
srs light turned on and is illuminated when starting and driving the vehicle.
Incident date: May 1, 2026
P0101 code p0507 code and it has left me almost in an accident on the highway and now has left me stranded!
Incident date: May 1, 2026
P0101 code p0507 code and it has left me almost in an accident on the highway and now has left me stranded!
Incident date: Mar 3, 2026
Electronically controlled thermostat and sensor fail or get stuck at a much lower coolant temperature causing the dash to display the “steering assist is reduced drive with care.” It isn’t just a message, the steering is much harder to use potentially causing an accident. The ac completely doesn’t work causing potential for sensitive, elderly, or young children and pets to overheat inside... Read more
Incident date: Mar 3, 2026
Electronically controlled thermostat and sensor fail or get stuck at a much lower coolant temperature causing the dash to display the “steering assist is reduced drive with care.” It isn’t just a message, the steering is much harder to use potentially causing an accident. The ac completely doesn’t work causing potential for sensitive, elderly, or young children and pets to overheat inside... Read more
Incident date: Mar 3, 2026
Electronically controlled thermostat and sensor fail or get stuck at a much lower coolant temperature causing the dash to display the “steering assist is reduced drive with care.” It isn’t just a message, the steering is much harder to use potentially causing an accident. The ac completely doesn’t work causing potential for sensitive, elderly, or young children and pets to overheat inside... Read more
Incident date: May 1, 2026
The underbody shield is held up partially by plastic nuts that get loose casing the shield to rattle at speed over 60mpg. I read multiple reports from other owners on reddit. Tightening these plastic nuts help ressolve the rattle temporarly, but the nuts are flimsy and keep spinning. You can't really tighten them well. A good remedy from Hyundai would be to replace these flimsy plastic nuts with m... Read more
Incident date: Mar 18, 2026
On [XXX], I drove my 2018 Ford Fusion Titanium AWD to a doctor 37 miles away through rural PA. The car was a reliable workhorse, needing only regular shop visits, and had 108K miles by this date. Midway through the [XXX] drive , a red warning square popped up on the dash to tell me that the engine was overheating, and a pink warning square said the car would lessen electrical draw so that it coul... Read more
Incident date: Oct 1, 2024
On deceleration the cars CVT has an intermittent shudder. Sometimes minor sometime severe making it feel like the wheels will slow too quickly and lose contact with the road. The dealer verified the problem changed the transmission control module and re programmed it. That did not correct the problem. I can’t force it to recreate the problem it happens when one least expects it.i take the car on... Read more
Incident date: May 24, 2026
I was driving my vehicle on 5/24/26 and my daughter’s seatbelt came unlatched while driving. The sensor went off and she was quickly able to belt it back. However, I do not feel safe transporting my children in this vehicle and do not have extra seats due to the third row recall as well.
Incident date: May 25, 2026
The steering wheel is slightly sticking while driving/steering on interstates and highways where mostly noticed, but also noticing on curved backroads. When navigating a curve the steering wheel has slightly stuck and the automatic brake light flashes on very briefly. This has happened several times now and both main drivers of the car have noticed the issue. We are reporting now out of fear that... Read more
Incident date: May 25, 2026
The steering wheel is slightly sticking while driving/steering on interstates and highways where mostly noticed, but also noticing on curved backroads. When navigating a curve the steering wheel has slightly stuck and the automatic brake light flashes on very briefly. This has happened several times now and both main drivers of the car have noticed the issue. We are reporting now out of fear that... Read more
VOLKSWAGEN
TIGUAN
(2021) — ENGINE
May 25, 2026
Incident date: May 17, 2026
Vehicle was just turned on and put into reverse. Dash and infotainment center lights flashed and shut off. Vehicle rolled backwards uncontrollably down a sloped driveway. Steering and brakes were not properly functioning. Vehicle came to a stop when it struck a parked vehicle in its path.
Crash
VOLKSWAGEN
TIGUAN
(2021) — ELECTRICAL SYSTEM
May 25, 2026
Incident date: May 17, 2026
Vehicle was just turned on and put into reverse. Dash and infotainment center lights flashed and shut off. Vehicle rolled backwards uncontrollably down a sloped driveway. Steering and brakes were not properly functioning. Vehicle came to a stop when it struck a parked vehicle in its path.
Crash
VOLKSWAGEN
TIGUAN
(2021) — SERVICE BRAKES
May 25, 2026
Incident date: May 17, 2026
Vehicle was just turned on and put into reverse. Dash and infotainment center lights flashed and shut off. Vehicle rolled backwards uncontrollably down a sloped driveway. Steering and brakes were not properly functioning. Vehicle came to a stop when it struck a parked vehicle in its path.
Crash
Incident date: May 22, 2026
To whom it may concern, On [XXX] at around [XXX] PST, I was taking my car to get a car wash at Quick Quack Car Wash located in [XXX] . While waiting in line for the other cars to go in, all of sudden I see a huge fire flame shoot out from under the hood. My car was on full fire extremely rapidly, in front of the multiple cars and near the entrance of this car wash, while this car was in fire I ra... Read more
Fire
Incident date: May 22, 2026
To whom it may concern, On [XXX] at around [XXX] PST, I was taking my car to get a car wash at Quick Quack Car Wash located in [XXX] . While waiting in line for the other cars to go in, all of sudden I see a huge fire flame shoot out from under the hood. My car was on full fire extremely rapidly, in front of the multiple cars and near the entrance of this car wash, while this car was in fire I ra... Read more
Fire
Incident date: May 22, 2026
To whom it may concern, On [XXX] at around [XXX] PST, I was taking my car to get a car wash at Quick Quack Car Wash located in [XXX] . While waiting in line for the other cars to go in, all of sudden I see a huge fire flame shoot out from under the hood. My car was on full fire extremely rapidly, in front of the multiple cars and near the entrance of this car wash, while this car was in fire I ra... Read more
Fire
Incident date: May 12, 2026
Vehicle: 2021 Honda Civic Mileage: Approximately 58,000 miles Over the past couple of months, I have experienced a steering issue that appears to be worsening. While driving at highway speeds, the steering wheel intermittently feels as though it “sticks” or catches near center, requiring constant small corrections to maintain a straight path. The steering does not feel smooth or normal and cr... Read more
VOLKSWAGEN
TIGUAN
(2026) — FUEL/PROPULSION SYSTEM
May 25, 2026
Incident date: May 25, 2026
Unknown road hazard was hit by first car and then hit mine which the hazard rolled underneath and gashed my fuel tank.
Incident date: May 11, 2026
Incident Description: I was driving on the highway using Tesla Full Self-Driving (FSD) / FSD Supervised at approximately 65+ mph. Traffic conditions were moderate, and weather and visibility conditions were clear. While FSD was actively engaged, my phone began ringing. As I briefly attempted to silence the ringing phone, the FSD system unexpectedly disengaged/canceled during highway driving. I d... Read more
Incident date: May 11, 2026
Incident Description: I was driving on the highway using Tesla Full Self-Driving (FSD) / FSD Supervised at approximately 65+ mph. Traffic conditions were moderate, and weather and visibility conditions were clear. While FSD was actively engaged, my phone began ringing. As I briefly attempted to silence the ringing phone, the FSD system unexpectedly disengaged/canceled during highway driving. I d... Read more
Incident date: May 7, 2026
Steering has become intermittently "sticky". When it happens, if I try to turn the steering wheel a very short distance it will resist until I put enough force to move it about twice as far as intended. Although the greater steering angle achieved has not been sufficient to take me out of my lane, it could do so. When steering is working normally, I easily turn the steering wheel to any angle wit... Read more
Incident date: May 5, 2026
While turning out of a parking lot, onto a side street, a suspension component failed without warning, causing the front axle to pull out of the transmission. The vehicle immediately became unsafe, as I was unable to turn the wheel (it wasn't connected) to get me out of the middle of the road. This was a sudden, catastrophic mechanical failure with no prior warning lights, messages, or symptoms. I... Read more
Incident date: May 5, 2026
While turning out of a parking lot, onto a side street, a suspension component failed without warning, causing the front axle to pull out of the transmission. The vehicle immediately became unsafe, as I was unable to turn the wheel (it wasn't connected) to get me out of the middle of the road. This was a sudden, catastrophic mechanical failure with no prior warning lights, messages, or symptoms. I... Read more
JEEP
GRAND CHEROKEE L
(2025) — UNKNOWN OR OTHER
May 25, 2026
Incident date: Apr 20, 2026
On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed to respond, resulting in an accident. FCA US LLC Special Investigations conducted an inspection (Cas... Read more
Crash
JEEP
GRAND CHEROKEE L
(2025) — ELECTRICAL SYSTEM
May 25, 2026
Incident date: Apr 20, 2026
On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed to respond, resulting in an accident. FCA US LLC Special Investigations conducted an inspection (Cas... Read more
Crash
JEEP
GRAND CHEROKEE L
(2025) — SERVICE BRAKES
May 25, 2026
Incident date: Apr 20, 2026
On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed to respond, resulting in an accident. FCA US LLC Special Investigations conducted an inspection (Cas... Read more
Crash
Incident date: May 25, 2026
While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehicle stopped. This has occurred approximately seven times intermittently. The issue creates a serious... Read more
Incident date: May 25, 2026
While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehicle stopped. This has occurred approximately seven times intermittently. The issue creates a serious... Read more
Incident date: May 25, 2026
While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehicle stopped. This has occurred approximately seven times intermittently. The issue creates a serious... Read more
Incident date: Dec 9, 2024
I brought my 2018 Toyota Camry in for servicing a few days before 12/09/2024. They gave me no bad reports. However DAYS AFTER I received my car back, it just stopped on [XXX] with me and my [XXX] grandson in the car. I got no warning lights, I had no symptoms that it was failing. When I towed it to Toyota, it was closing time, so the next day I was told it was my TRANSMISSION, for the price of $... Read more
CHEVROLET
SILVERADO 1500
(2021) — SERVICE BRAKES
May 25, 2026
Incident date: May 22, 2026
While driving my 2021 Chevrolet Silverado 1500 Trail Boss, multiple warning lights and messages suddenly appeared related to the ABS and brake system. The brake pedal became extremely difficult to press and the truck became unsafe to drive. The issue happened unexpectedly while the vehicle was in operation, creating a serious safety hazard and risk of accident or injury. After the incident, the t... Read more
Incident date: May 23, 2026
Component/System Failed: Engine — excessive oil consumption and oil leaks leading to complete engine failure requiring full engine replacement. Vehicle is currently at my home and available for inspection upon request. Safety Risk: My vehicle became completely inoperable while in use as my primary family transportation. As a parent of three children this has left my family without safe reliable ... Read more
Incident date: May 23, 2026
Component/System Failed: Engine — excessive oil consumption and oil leaks leading to complete engine failure requiring full engine replacement. Vehicle is currently at my home and available for inspection upon request. Safety Risk: My vehicle became completely inoperable while in use as my primary family transportation. As a parent of three children this has left my family without safe reliable ... Read more
Incident date: Apr 28, 2026
On [XXX] at 106,266 miles, Brandon Honda (Brandon, FL) diagnosed my 2016 Honda Pilot with DTC P0219A (Air/Fuel Ratio Variation, Cylinders #1 & #2). The dealer quoted $2,637.99 to replace fuel injectors. This is a known manufacturing defect documented in Honda Service Bulletin A20-100 (issued 11/24/2020). Honda acknowledged that debris from the high pressure fuel pump or fuel injector machining p... Read more
Incident date: May 25, 2026
I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not speeding due to the rain. During the braking events, the vehicle displayed an “ABS Active” messag... Read more
Incident date: May 21, 2026
My vehicle torque converter repair on my 2020 GMC Yukon is shuddering. Why is this not a recall when there are various Yukons that are experiencing shuddering related to torque converter repair. This should be a recall. The problem has been confirmed by a GMC dealer. There were not warning lamps, no messages, or other symptoms.
Incident date: Jul 15, 2024
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, ... Read more
Incident date: Jul 15, 2024
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, ... Read more
Incident date: Jul 15, 2024
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, ... Read more
Incident date: May 20, 2025
My 1.5L EcoBoost engine experienced coolant intrusion into the cylinders, a known and documented defect associated with this engine family across multiple Ford model years. Prior to the failure, the vehicle displayed symptoms consistent with internal coolant loss, including white exhaust smoke, coolant level dropping without visible external leaks, and rough running. No external coolant leak was e... Read more
Incident date: Mar 23, 2026
The issue is that the rear window spontaneously shattered. My car was parked in the driveway at the time. I got into the driver seat, like usual, and closed the door with normal velocity. Immediately after closing the door, I heard a 'crinkling' sound that my brain couldn't identify. I looked into the back seat to see if I could see what had made the noise, but didn't see anything that answered th... Read more
LAND ROVER
DISCOVERY
(2019) — ENGINE
May 25, 2026
Incident date: May 22, 2026
Engine is shaking and no power at all
Incident date: May 25, 2026
Vehicle has unresolved NHTSA Safety Recall 24V-405 (brake warning light display noncompliance). Brake warning illuminated at startup during dealer inspection on [XXX]. Vehicle is on OS 1.1.49 — recall remedy requires OS 2.1 before sale. Fisker's own recall documentation states vehicles must be updated before being released for sale. Dealer Axio EV, Salt Lake City UT is actively marketing this ve... Read more
Incident date: May 21, 2026
Transmission failed. Only warning was check engine light on 10 minutes prior to failure. At 30 mph on city road car was suddenly coasting, engine rpms revved to 7-8k, no driving power available for approximately 30 seconds. 'Drive' reingaged but apparently in limp mode enough to get a few hundred yards more to parking lot. No reverse gear available and warning on dash 'catastrophic failure' immin... Read more
Incident date: May 24, 2026
Automatic transmission had a hard time finding gears and accelerating while in a parking lot. There were vehicles behind me that could have run into me during the brief failure. There was no warning light on the dash. I have not been able to replicate it since yesterday, but my spouse had it happen a few months ago as well.
GMC
SIERRA 1500
(2020) — ENGINE
May 25, 2026
Incident date: Mar 28, 2026
My engine suffered an internal catastrophic event, and needs to be replaced
TOYOTA
GRAND HIGHLANDER
(2025) — UNKNOWN OR OTHER
May 25, 2026
Incident date: May 10, 2026
Component that failed: Sunroof How was safety at risk: I was driving my 2025 Grand Highlander on Sunday, [XXX} in the morning. While I was driving, my sunroof exploded, causing a loud noise and a blowout in the front part of the sunroof (pictures included). There was no debris on the road or any other reason for the sunroof to have exploded. This was extremely shocking and concerning - if we had n... Read more