2023 WESTERN STAR 4700
4 recalls, 0 complaints - 7 TSBs
25V760000 Nov 4, 2025
SUSPENSION:CRITICAL FASTENERS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp faste... Read more
Consequence
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
23V238000 Apr 4, 2023
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 49... Read more
Consequence
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
22V722000 Sep 28, 2022
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Consequence
Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy
Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
22V554000 Jul 29, 2022
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an in... Read more
Consequence
Unexpected engine shut down can increase the risk of a crash.
Remedy
Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
No complaints found for this vehicle.
Technical Service Bulletins, 2023 WESTERN STAR 4700
7 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 4 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 100000 POWER TRAIN | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
SS3144-FTL
Apr 25, 2024
060000 ENGINE AND ENGINE COOLING
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
ICI24-004
Feb 2, 2024
350000 EQUIPMENT
Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
SF679
Feb 2, 2024
350000 EQUIPMENT
Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.
SF679
Jan 26, 2024
350000 EQUIPMENT
Field Service Campaign for Virtual Technician Module
ICI23-043
Nov 17, 2023
100000 POWER TRAIN
Important Campaign Information Letter for SF680 Allison TCM Software Update / TT9108EN
SF668
May 11, 2023
110000 ELECTRICAL SYSTEM
Field Service Campaign for ICU4Me Cluster Assembly Liquid Crystal Display.
SF668
May 11, 2023
350000 EQUIPMENT
Field Service Campaign for ICU4Me Cluster Assembly Liquid Crystal Display.
WESTERN STAR 4700 - All Years Overview
Complete safety history for the WESTERN STAR 4700 across all model years (2002, 2023).
127
Total Recalls
10
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
WESTERN STAR 4700 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 0 | 1 | View |
| 2023 (current) | 4 | 0 | |
| 2022 | 8 | 0 | View |
| 2021 | 14 | 1 | View |
| 2020 | 12 | 6 | View |
| 2019 | 14 | 0 | View |
| 2018 | 12 | 1 | View |
| 2017 | 9 | 1 | View |
| 2016 | 7 | 0 | View |
| 2015 | 12 | 0 | View |
| 2014 | 9 | 0 | View |
| 2013 | 5 | 0 | View |
| 2012 | 4 | 0 | View |
| 2011 | 3 | 0 | View |
| 2010 | 3 | 0 | View |
| 2009 | 3 | 0 | View |
| 2008 | 2 | 0 | View |
| 2007 | 1 | 0 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 1 | 0 | View |