2014 WESTERN STAR 4700
9 recalls, 0 complaints - 912 TSBs
21V896000 Nov 17, 2021
TIRES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these v... Read more
Consequence
Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy
Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-9... Read more
19V370000 May 14, 2019
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have... Read more
Consequence
An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Remedy
DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
17V810000 Dec 15, 2017
EQUIPMENT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers tha... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com ... Read more
17V761000 Nov 27, 2017
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence
If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
17V588000 Sep 21, 2017
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2018 Western Star 4700 trucks. The battery cable may contact the all wheel drive axle yoke.
Consequence
Battery cable contact with the axle yoke may cause the cable to chafe and short, increasing the risk of a fire.
Remedy
DTNA will notify owners, and dealers will inspect the battery cables, repairing them as needed, free of charge. The recall began on November 16, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-746.
16V634000 Aug 31, 2016
POWER TRAIN:AXLE HUBS
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. T... Read more
Consequence
If a wheel separates from the axle, there would be an increased risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
15V182000 Mar 27, 2015
EQUIPMENT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4700, 4900, 5700, and 6900 trucks manufactured from July 23, 2013, through December 4, 2014, and equipped with certain Kidde disposable handheld fire extinguishers. These fire extinguishers may not fully ... Read more
Consequence
In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the truck occupants.
Remedy
DTNA will notify owners, and Kidde will provide a replacement extinguisher when contacted directly or affected owners may go to an authorized DTNA repair facility to order a replacement fire extinguisher, free of charge. The recall began on May 26, 2015. Affected owners may contact Kidde directly ... Read more
14V150000 Mar 28, 2014
SEAT BELTS
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, Columbia, and M2 Business Class, and Western Star 4700, and 4900 vehicles manufactured August 5, 2013, through November 15, 2013, and equipped with IMMI-brand L9... Read more
Consequence
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on May 22, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-661. Note: This is an expansion of recall 13V-604.
13V604000 Nov 29, 2013
SEAT BELTS
Defect Description
Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt b... Read more
Consequence
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-654.
No complaints found for this vehicle.
Technical Service Bulletins, 2014 WESTERN STAR 4700
912 manufacturer communications from 598 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 123 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 96 |
| 060000 ENGINE AND ENGINE COOLING | 86 |
| 060000 ENGINE (PWS) | 80 |
| 080000 FUEL SYSTEM, DIESEL | 51 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 50 |
| 110000 ELECTRICAL SYSTEM | 47 |
| 070000 FUEL SYSTEM, GASOLINE | 46 |
SBW83-030
Jun 27, 2022
130000 VISIBILITY
Updated Western Star Service Bulletin for HVAC Actuator Replacement
SBW83-030
May 10, 2022
130000 VISIBILITY
Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion
SBW49-020
Feb 15, 2022
060000 ENGINE AND ENGINE COOLING
Western Star Service Bulletin for DEF Connector Reinforcement Caps
CALWS83-001REV
Dec 9, 2021
130000 VISIBILITY
HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star veh
ICI21-030
Oct 18, 2021
130000 VISIBILITY
SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
CALWS83-001
Sep 10, 2021
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of
CALWS83-001
Sep 10, 2021
130000 VISIBILITY
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of
SBW54-080
Jun 10, 2021
110000 ELECTRICAL SYSTEM
Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
SS701-WST2021
Apr 29, 2021
100000 POWER TRAIN
Service Solution for DT12 Harness Chaffing - PT Can Faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
16TS-08REV
Apr 19, 2021
060000 ENGINE AND ENGINE COOLING
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
WI21-009
Apr 19, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after Ap
WI21-008
Apr 6, 2021
350000 EQUIPMENT
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
WP60-100
Mar 10, 2021
350000 EQUIPMENT
Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are
D21M2
Feb 19, 2021
060000 ENGINE AND ENGINE COOLING
DDC Field Service Campaign for GHG14 DETROIT DD13 with One-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of th
WP60-100
Feb 12, 2021
350000 EQUIPMENT
Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an
SBW35-018
Dec 17, 2020
100000 POWER TRAIN
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
WP20-018R
Dec 8, 2020
100000 POWER TRAIN
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018R
Dec 8, 2020
010000 STEERING
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018
Dec 7, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
350000 EQUIPMENT
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
100000 POWER TRAIN
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
010000 STEERING
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
SBW54-057
Oct 27, 2020
350000 EQUIPMENT
Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only D
SBW54-057
Oct 27, 2020
110000 ELECTRICAL SYSTEM
Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only D
WSTCAE180-2020
Oct 13, 2020
350000 EQUIPMENT
Portland Truck Plant Paint Changes
WSTCAE180-2020
Oct 13, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Portland Truck Plant Paint Changes
TechTalk4725
Sep 22, 2020
350000 EQUIPMENT
Tech Talk discussion about power steering fluid.
TechTalk4725
Sep 22, 2020
010000 STEERING
Tech Talk discussion about power steering fluid.
TechTalk7679
Sep 15, 2020
060000 ENGINE AND ENGINE COOLING
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
D20M9
Sep 1, 2020
350000 EQUIPMENT
Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
D20M9
Sep 1, 2020
060000 ENGINE AND ENGINE COOLING
Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
20CSA-15
Aug 31, 2020
350000 EQUIPMENT
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diese
20CSA-15
Aug 31, 2020
110000 ELECTRICAL SYSTEM
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diese
20CSA-15
Aug 31, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diese
WSTCAE177-2020
Aug 26, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Meritor Transfer Case Updates
WSTCAE177-2020
Aug 26, 2020
350000 EQUIPMENT
Meritor Transfer Case Updates
WSTCAE177-2020
Aug 26, 2020
100000 POWER TRAIN
Meritor Transfer Case Updates
SBW31-016
Jul 28, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear su
SBW31-016
Jul 28, 2020
350000 EQUIPMENT
Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear su
SBW31-016
Jul 28, 2020
022000 SUSPENSION:REAR
Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear su
20TS-05
Jul 27, 2020
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible i
SBW60-027
Jul 13, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and d
SBW72-008REV
May 22, 2020
160000 STRUCTURE
Service Bulletin for Window Regulator Retrofit. The bulletin dated December 4, 2019 has been revised to include 4800 Models. Beginning 04/01/2019 Western Star cab doors were updated to a new style regulator and window. When replacing an old
SBW72-008REV
May 22, 2020
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Service Bulletin for Window Regulator Retrofit. The bulletin dated December 4, 2019 has been revised to include 4800 Models. Beginning 04/01/2019 Western Star cab doors were updated to a new style regulator and window. When replacing an old
WI20-008
Apr 27, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand throug
D20M1
Apr 23, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Updated DDC Field Service Campaign for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minim
D20M1
Apr 23, 2020
060000 ENGINE AND ENGINE COOLING
Updated DDC Field Service Campaign for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minim
WP20-007
Apr 23, 2020
350000 EQUIPMENT
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage
WP20-006
Apr 23, 2020
350000 EQUIPMENT
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered fr
WP20-005
Apr 22, 2020
350000 EQUIPMENT
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC)
WI20-004
Apr 21, 2020
350000 EQUIPMENT
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments
WI20-004
Apr 21, 2020
060000 ENGINE AND ENGINE COOLING
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments
SBW54-075
Apr 17, 2020
280000 BACK OVER PREVENTION
Service Bulletin for Lengthening the Backup Light Harness. Though the back-up light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering
SBW54-075
Apr 17, 2020
110000 ELECTRICAL SYSTEM
Service Bulletin for Lengthening the Backup Light Harness. Though the back-up light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering
02.2020 Campaign
Mar 4, 2020
350000 EQUIPMENT
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS1034615
Jan 21, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Solution for Western Star Velvac Door Mirror Seal Curling. The rubber that is rolling back is actually a rubber tape. Originally, the mirrors did not have this tape. Velvac added the tape to address some whistling complaints from cu
SS1034615
Jan 21, 2020
130000 VISIBILITY
Service Solution for Western Star Velvac Door Mirror Seal Curling. The rubber that is rolling back is actually a rubber tape. Originally, the mirrors did not have this tape. Velvac added the tape to address some whistling complaints from cu
SS1034607
Jan 20, 2020
160000 STRUCTURE
Service Solution for WST 4700 In Cab Floor Raceway Cover Corrosion. Some Western Star 4700 trucks experience rust through of the steel raceway covers located on the cab floor. This is typically seen in applications where the truck is run in
SBW72-008
Dec 19, 2019
160000 STRUCTURE
Service Bulletin for Window Regulator Retrofit.
SBW72-008
Dec 19, 2019
130000 VISIBILITY
Service Bulletin for Window Regulator Retrofit.
SBW00-004
Nov 22, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Bulletin explaining Western Star's courtesy engineering policy.
SBW32-018
Nov 20, 2019
350000 EQUIPMENT
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement.
SBW32-018
Nov 20, 2019
022000 SUSPENSION:REAR
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement.
SS1034499
Oct 30, 2019
350000 EQUIPMENT
Service Solution on failing RX modules in Western Star vehicles.
SS1034499
Oct 30, 2019
110000 ELECTRICAL SYSTEM
Service Solution on failing RX modules in Western Star vehicles.
ICI19-053
Oct 29, 2019
060000 ENGINE AND ENGINE COOLING
Important Campaign Information notice for field service campaign D18M3 being revised which added additional repair information,
D18M3REV1
Oct 28, 2019
060000 ENGINE AND ENGINE COOLING
Field Service Campaign Revision for heavy duty engine platform oil suction manifold. Additional repairs section added.
17TS9
Oct 25, 2019
060000 ENGINE AND ENGINE COOLING
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
SB47-015
Sep 27, 2019
070000 FUEL SYSTEM, GASOLINE
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
19TL-15
Sep 27, 2019
060000 ENGINE AND ENGINE COOLING
Tool Letter for ICC5 Programming Cable
19TL-15
Sep 27, 2019
350000 EQUIPMENT
Tool Letter for ICC5 Programming Cable
19TL-11
Sep 9, 2019
350000 EQUIPMENT
Tool Letter for New Tool Kit Replacement Components DDE DKICHA018006 Components 1, 2 and 3
19TL-13
Sep 9, 2019
100000 POWER TRAIN
Tool Letter for DT12 Seal Protector Sleeve
19TL-13
Sep 9, 2019
350000 EQUIPMENT
Tool Letter for DT12 Seal Protector Sleeve
D18M4
Sep 6, 2019
100000 POWER TRAIN
Field Service Campaign for Remanufactured Detroit DT12 Transmissions
D18M3-REV 1
Sep 4, 2019
060000 ENGINE AND ENGINE COOLING
Revised Field Service Campaign for Heavy Duty Engine Platform Oil Suction Manifold on DD3, DD15, DD16 Engines for Model Year 2014
D18M3-REV 1
Sep 4, 2019
350000 EQUIPMENT
Revised Field Service Campaign for Heavy Duty Engine Platform Oil Suction Manifold on DD3, DD15, DD16 Engines for Model Year 2014
SPN 3563 / FMI 2
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
SPN 3563 / FMI 2
Aug 7, 2019
350000 EQUIPMENT
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
0107-19 GHG17
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
0107-19 GHG17
Aug 7, 2019
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
0607-19
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
0308-19 PTO
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0609-19
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0609-19
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
19TS-6
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
18SP725Rev
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP725Rev
Aug 7, 2019
350000 EQUIPMENT
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP725Rev
Aug 7, 2019
060000 ENGINE (PWS)
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP726Rev
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP726Rev
Aug 7, 2019
350000 EQUIPMENT
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
0611-19
Aug 7, 2019
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
18SP730Rev
Aug 7, 2019
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19TS-6
Aug 7, 2019
110000 ELECTRICAL SYSTEM
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
19TS-6
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
0419-19SPN521030
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Updates to troubleshooting guides in Diagnostic Link with newest version
19TL-9
Aug 7, 2019
200000 WHEELS
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
19TL-9
Aug 7, 2019
020000 SUSPENSION
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
19TL-9
Aug 7, 2019
350000 EQUIPMENT
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
sb54313
Aug 6, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
Showing 100 of 912 bulletins.
WESTERN STAR 4700 - All Years Overview
Complete safety history for the WESTERN STAR 4700 across all model years (2002, 2023).
127
Total Recalls
10
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
WESTERN STAR 4700 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 0 | 1 | View |
| 2023 | 4 | 0 | View |
| 2022 | 8 | 0 | View |
| 2021 | 14 | 1 | View |
| 2020 | 12 | 6 | View |
| 2019 | 14 | 0 | View |
| 2018 | 12 | 1 | View |
| 2017 | 9 | 1 | View |
| 2016 | 7 | 0 | View |
| 2015 | 12 | 0 | View |
| 2014 (current) | 9 | 0 | |
| 2013 | 5 | 0 | View |
| 2012 | 4 | 0 | View |
| 2011 | 3 | 0 | View |
| 2010 | 3 | 0 | View |
| 2009 | 3 | 0 | View |
| 2008 | 2 | 0 | View |
| 2007 | 1 | 0 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 1 | 0 | View |