2004 WESTERN STAR 4700
1 recalls, 0 complaints - 199 TSBs
17V810000 Dec 15, 2017
EQUIPMENT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers tha... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com ... Read more
No complaints found for this vehicle.
Technical Service Bulletins, 2004 WESTERN STAR 4700
199 manufacturer communications from 155 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 41 |
| 350000 EQUIPMENT | 23 |
| 110000 ELECTRICAL SYSTEM | 17 |
| 070000 FUEL SYSTEM, GASOLINE | 15 |
| 060000 ENGINE (PWS) | 14 |
| 060000 ENGINE AND ENGINE COOLING | 11 |
| 080000 FUEL SYSTEM, DIESEL | 9 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 8 |
SBW35-018
Dec 17, 2020
100000 POWER TRAIN
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
20TS-01
Jan 21, 2020
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
20TS-01
Jan 21, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
SBW32-018
Nov 20, 2019
022000 SUSPENSION:REAR
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement.
SBW32-018
Nov 20, 2019
350000 EQUIPMENT
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement.
sb54313
Aug 6, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
sbw0015
Mar 8, 2019
020000 SUSPENSION
Service Bulletin- sbw0015 Vibration and Harsh Ride Troubleshooting
sbw00017
Feb 20, 2019
350000 EQUIPMENT
Reminder: Paper Service Bulletin Mailings Are Discontinued
sbw00017
Jan 14, 2019
350000 EQUIPMENT
Service Bulletin Paper Copy Mailings Are Discontinued
1208-18
Dec 31, 2018
350000 EQUIPMENT
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1208-18
Dec 31, 2018
060000 ENGINE (PWS)
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1213-18
Dec 31, 2018
080000 FUEL SYSTEM, DIESEL
Service Information Bulletin
1213-18
Dec 31, 2018
350000 EQUIPMENT
Service Information Bulletin
1213-18
Dec 31, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Information Bulletin
1212-18
Dec 31, 2018
070000 FUEL SYSTEM, GASOLINE
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1212-18
Dec 31, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1212-18
Dec 31, 2018
060000 ENGINE (PWS)
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
sbw54070
Dec 21, 2018
110000 ELECTRICAL SYSTEM
Service Bulletin- Chassis ECU Programming
sbw0004
Dec 7, 2018
350000 EQUIPMENT
Service Bulletin-sbw0004 Western Star Courtesy Engineering Policy
sbw0004
Dec 7, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Bulletin-sbw0004 Western Star Courtesy Engineering Policy
GHG17
Nov 30, 2018
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Letter to customer on Coverage Extension GHG17 After Treatment
GHG17
Nov 30, 2018
060000 ENGINE (PWS)
Letter to customer on Coverage Extension GHG17 After Treatment
18TS4Rev DD
Nov 30, 2018
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
GHG17
Nov 30, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Letter to customer on Coverage Extension GHG17 After Treatment
sbw0015
Nov 19, 2018
020000 SUSPENSION
Service Bulletin Vibration and Harsh Ride Troubleshooting
sbw0015
Nov 19, 2018
020000 SUSPENSION
Service Bulletin Vibration and Harsh Ride Troubleshooting
sbw0014
Jul 23, 2018
350000 EQUIPMENT
Operating Hours for the Customer Assistance Center
sbw0005
May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or
sbw8329
May 1, 2018
161000 STRUCTURE:FRAME AND MEMBERS
In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
sbw8329
May 1, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
sbw31013
May 1, 2018
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw31013
May 1, 2018
350000 EQUIPMENT
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw31013
May 1, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw31013
May 1, 2018
350000 EQUIPMENT
sbw31013 Fifth Wheel Outboard Angle Mount Fastener Change
wp00002
May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
wp00002 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
17TL25
Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
0904-17
Sep 4, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Aftertreatment Systems - Diesel Exhaust Fluid Pump Module and Components
sbw5464
Jun 17, 2017
080000 FUEL SYSTEM, DIESEL
Fuel Level Sending Unit Retrofit
sbw5464
Jun 17, 2017
350000 EQUIPMENT
Fuel Level Sending Unit Retrofit
sbw5464
Jun 17, 2017
074000 FUEL/PROPULSION SYSTEM (PWS)
Fuel Level Sending Unit Retrofit
sbw0002
Jun 17, 2017
350000 EQUIPMENT
Technical Publications Ordering
sbw5464
Jun 17, 2017
080000 FUEL SYSTEM, DIESEL
Fuel Level Sending Unit Retrofit
sbw0002
Jun 17, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Publications Ordering
SS1033094
May 12, 2017
070000 FUEL SYSTEM, GASOLINE
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1033094
May 12, 2017
073600 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
sbw49017
Apr 17, 2017
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Magnetized Fill Neck for Six-Gallon DEF Tanks
sbw5439
Mar 1, 2017
110000 ELECTRICAL SYSTEM
RX Module Fault Codes
sbw8329
Mar 1, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
HVAC Fresh Air Intake Water Leak, 4700 and 5700
SBW98003
Dec 1, 2016
162000 STRUCTURE:BODY
Paint Peeling, Hood.
sbw3215
May 1, 2016
160000 STRUCTURE
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
0504-16
May 1, 2016
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Inspection of the DD13 Turbocharger
0514-16
May 1, 2016
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
15TS3
Apr 17, 2016
060000 ENGINE AND ENGINE COOLING
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16-010
Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Recognition Program Suspension
16-011
Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16-008
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-007
Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15TL21
Sep 18, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
15TL21 GHG17 Diagnostic Connector Update
15-029
Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
15-028A
Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
901-15
Sep 1, 2015
060000 ENGINE (PWS)
901-15 Oil Breather Vent
sbw8325
Aug 1, 2015
132000 VISIBILITY:GLASS, SIDE/REAR
sbw8325 Side Window Defroster and Cooling Improvement Retrofit
sbw9801
Aug 1, 2015
160000 STRUCTURE
sbw9801 Paint Finish Standards
sbw5401
Aug 1, 2015
120000 EXTERIOR LIGHTING
sbw5401 Turn Signal and Brake Override Circuit
sbw5463
Jul 1, 2015
350000 EQUIPMENT
sbw5463 Nexiq USB-Link Upgrade and Diagnostic Connector
sbw5401
Jul 1, 2015
110000 ELECTRICAL SYSTEM
sbw5401 Turn Signal and Brake Override Circuit
sbw5457
Jul 1, 2015
110000 ELECTRICAL SYSTEM
sbw5457 Powernet Troubleshooting Guide: Batteries, Path, Alternator
15-017
May 18, 2015
070000 FUEL SYSTEM, GASOLINE
15-017 Detroit: Updated Fuel Injector SDTs
15-015
May 4, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-015 Warranty Exclusions Reminder
15-016
May 4, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA9
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA10
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA4
Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
Apr 10, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6
Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
sbw3110
Apr 1, 2015
350000 EQUIPMENT
sbw3110 Step Clamps Are Not Reusable
sbw2023
Apr 1, 2015
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sbw2023 Modine Copper/Brass Bolted Downflow Radiator Rebuilding
15-010
Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-010
Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-009
Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009 New Detroit Standard Diagnostic Times
15-009
Mar 16, 2015
060000 ENGINE (PWS)
15-009 New Detroit Standard Diagnostic Times
15-009 - Detroit
Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009_Detroit_New_SDTs
15TL5
Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4
Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4
Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sbw5430
Mar 1, 2015
110000 ELECTRICAL SYSTEM
sbw5430 Disconnecting or Connecting Daytime Running Lights
sbw0116
Mar 1, 2015
100000 POWER TRAIN
sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
sbw5461
Mar 1, 2015
110000 ELECTRICAL SYSTEM
sbw5461 Guidelines for Repairing or Replacing an Electrical Harness
sbw5461
Mar 1, 2015
110000 ELECTRICAL SYSTEM
sbw5461 Guidelines for Repairing or Replacing an Electrical Harness
20-22
Feb 1, 2015
060000 ENGINE AND ENGINE COOLING
20-22 - Premature Belt Wear on Cummins ISL
98-1
Feb 1, 2015
160000 STRUCTURE
98-1 - Paint Finish Standards
14-038
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040
Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A
Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-039A
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-038A
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14WO-9
Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
Showing 100 of 199 bulletins.
WESTERN STAR 4700 - All Years Overview
Complete safety history for the WESTERN STAR 4700 across all model years (2002, 2023).
127
Total Recalls
10
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
WESTERN STAR 4700 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 0 | 1 | View |
| 2023 | 4 | 0 | View |
| 2022 | 8 | 0 | View |
| 2021 | 14 | 1 | View |
| 2020 | 12 | 6 | View |
| 2019 | 14 | 0 | View |
| 2018 | 12 | 1 | View |
| 2017 | 9 | 1 | View |
| 2016 | 7 | 0 | View |
| 2015 | 12 | 0 | View |
| 2014 | 9 | 0 | View |
| 2013 | 5 | 0 | View |
| 2012 | 4 | 0 | View |
| 2011 | 3 | 0 | View |
| 2010 | 3 | 0 | View |
| 2009 | 3 | 0 | View |
| 2008 | 2 | 0 | View |
| 2007 | 1 | 0 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 (current) | 1 | 0 | |
| 2003 | 1 | 0 | View |
| 2002 | 1 | 0 | View |