2009 WESTERN STAR 4700
3 recalls, 0 complaints - 524 TSBs
17V810000 Dec 15, 2017
EQUIPMENT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers tha... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com ... Read more
17V761000 Nov 27, 2017
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence
If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
12V405000 Aug 16, 2012
EQUIPMENT
Defect Description
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks wh... Read more
Consequence
Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
No complaints found for this vehicle.
Technical Service Bulletins, 2009 WESTERN STAR 4700
524 manufacturer communications from 386 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 69 |
| 350000 EQUIPMENT | 66 |
| 060000 ENGINE AND ENGINE COOLING | 53 |
| 060000 ENGINE (PWS) | 45 |
| 070000 FUEL SYSTEM, GASOLINE | 35 |
| 080000 FUEL SYSTEM, DIESEL | 31 |
| 110000 ELECTRICAL SYSTEM | 27 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 25 |
SBW83-030
Jun 27, 2022
130000 VISIBILITY
Updated Western Star Service Bulletin for HVAC Actuator Replacement
SBW83-030
May 10, 2022
130000 VISIBILITY
Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion
CALWS83-001REV
Dec 9, 2021
130000 VISIBILITY
HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star veh
ICI21-030
Oct 18, 2021
130000 VISIBILITY
SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
CALWS83-001
Sep 10, 2021
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of
CALWS83-001
Sep 10, 2021
130000 VISIBILITY
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of
WI21-008
Apr 6, 2021
350000 EQUIPMENT
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
SBW35-018
Dec 17, 2020
100000 POWER TRAIN
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
20TS-01
Jan 21, 2020
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
20TS-01
Jan 21, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
SBW32-018
Nov 20, 2019
022000 SUSPENSION:REAR
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement.
SBW32-018
Nov 20, 2019
350000 EQUIPMENT
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement.
17TS9
Oct 25, 2019
060000 ENGINE AND ENGINE COOLING
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19TL-15
Sep 27, 2019
060000 ENGINE AND ENGINE COOLING
Tool Letter for ICC5 Programming Cable
19TL-15
Sep 27, 2019
350000 EQUIPMENT
Tool Letter for ICC5 Programming Cable
sb54313
Aug 6, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
sbw0015
Mar 8, 2019
020000 SUSPENSION
Service Bulletin- sbw0015 Vibration and Harsh Ride Troubleshooting
sbw00017
Feb 20, 2019
350000 EQUIPMENT
Reminder: Paper Service Bulletin Mailings Are Discontinued
sbw00017
Jan 14, 2019
350000 EQUIPMENT
Service Bulletin Paper Copy Mailings Are Discontinued
1208-18
Dec 31, 2018
350000 EQUIPMENT
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1208-18
Dec 31, 2018
060000 ENGINE (PWS)
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1213-18
Dec 31, 2018
080000 FUEL SYSTEM, DIESEL
Service Information Bulletin
1213-18
Dec 31, 2018
350000 EQUIPMENT
Service Information Bulletin
1213-18
Dec 31, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Information Bulletin
1212-18
Dec 31, 2018
070000 FUEL SYSTEM, GASOLINE
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1212-18
Dec 31, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1212-18
Dec 31, 2018
060000 ENGINE (PWS)
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
sbw54070
Dec 21, 2018
110000 ELECTRICAL SYSTEM
Service Bulletin- Chassis ECU Programming
sbw0004
Dec 7, 2018
350000 EQUIPMENT
Service Bulletin-sbw0004 Western Star Courtesy Engineering Policy
sbw0004
Dec 7, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Bulletin-sbw0004 Western Star Courtesy Engineering Policy
GHG17
Nov 30, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Letter to customer on Coverage Extension GHG17 After Treatment
18TS4Rev DD
Nov 30, 2018
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
GHG17
Nov 30, 2018
060000 ENGINE (PWS)
Letter to customer on Coverage Extension GHG17 After Treatment
GHG17
Nov 30, 2018
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Letter to customer on Coverage Extension GHG17 After Treatment
sbw0015
Nov 19, 2018
020000 SUSPENSION
Service Bulletin Vibration and Harsh Ride Troubleshooting
sbw0015
Nov 19, 2018
020000 SUSPENSION
Service Bulletin Vibration and Harsh Ride Troubleshooting
1006-18 SPN 2659
Oct 31, 2018
350000 EQUIPMENT
SPN 2659 MCM EPA07
sbw8329 HVAC Fre
Sep 6, 2018
060000 ENGINE AND ENGINE COOLING
Service Solution for HVAC Fresh Air Intake Water Leak in certaian Western Star models-4700, 4900, and 5700
sbw0014
Jul 23, 2018
350000 EQUIPMENT
Operating Hours for the Customer Assistance Center
0505-18
May 5, 2018
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
0505-18
May 5, 2018
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
FL756
May 1, 2018
030000 SERVICE BRAKES, HYDRAULIC
Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.
FL756
May 1, 2018
040000 SERVICE BRAKES, AIR
Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.
FL756
May 1, 2018
110000 ELECTRICAL SYSTEM
Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.
ICI18-016 FL756
May 1, 2018
350000 EQUIPMENT
The automatic connector terminal removal tool is part of tool kit DDE KI0CHA17001.
ICI18-016 FL756
May 1, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
The automatic connector terminal removal tool is part of tool kit DDE KI0CHA17001.
sbw0005
May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or
sbw8329
May 1, 2018
161000 STRUCTURE:FRAME AND MEMBERS
In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
sbw8329
May 1, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
sbw31013
May 1, 2018
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw31013
May 1, 2018
350000 EQUIPMENT
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw31013
May 1, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
FL756
May 1, 2018
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
FL756 Brake Light Pressure Switches
ICI18-016 FL756
May 1, 2018
350000 EQUIPMENT
ICI18-016 FL756 ? Automotive Connector Terminal Removal Tool
sbw31013
May 1, 2018
350000 EQUIPMENT
sbw31013 Fifth Wheel Outboard Angle Mount Fastener Change
wp00002
May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
wp00002 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
ICI18-014
Apr 18, 2018
350000 EQUIPMENT
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
ICI18-014
Apr 18, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
ICI18-014
Apr 18, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
ICI18-014
Apr 18, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
0405-18
Apr 5, 2018
100000 POWER TRAIN
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0405-18
Apr 5, 2018
102100 POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0405-18
Apr 5, 2018
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0405-18
Apr 5, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
FL756
Apr 1, 2018
125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
FL756 Brake Light Pressure Switches
FL756
Apr 1, 2018
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
FL756 Brake Light Pressure Switches
FL756
Apr 1, 2018
120000 EXTERIOR LIGHTING
FL756 Brake Light Pressure Switches
0312-18
Mar 12, 2018
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
0312-18 Installation Output Shaft Seal
0312-18
Mar 12, 2018
350000 EQUIPMENT
0312-18 Installation Output Shaft Seal
0312-18
Mar 12, 2018
100000 POWER TRAIN
0312-18 Installation Output Shaft Seal
0311-18
Mar 11, 2018
100000 POWER TRAIN
0311-18 Installation of the Main Shaft Speed Sensor
0311-18
Mar 11, 2018
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
0311-18 Installation of the Main Shaft Speed Sensor
0311-18
Mar 11, 2018
350000 EQUIPMENT
0311-18 Installation of the Main Shaft Speed Sensor
17TL28
Dec 18, 2017
350000 EQUIPMENT
17TL28 Fuel Injector Removal Tool DSN930E17004
17TL27
Dec 18, 2017
070000 FUEL SYSTEM, GASOLINE
17TL27 Injector Cup Tool DSN930E17001
17TL26
Dec 18, 2017
350000 EQUIPMENT
17TL26 Injector Heat Sleeve Removal Tool DSN930E17002
17TL25
Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
1110-17
Nov 10, 2017
060000 ENGINE AND ENGINE COOLING
Exhaust and Exhaust Gas Recirculation
1105-17
Nov 5, 2017
080000 FUEL SYSTEM, DIESEL
EPA10, GHG14 and GHG17 Diesel Particulate Filters
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
17TS17Rev
Sep 30, 2017
350000 EQUIPMENT
Instructions for CSC Diagnostic Support
17-023
Sep 18, 2017
060000 ENGINE (PWS)
New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
0904-17
Sep 4, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Aftertreatment Systems - Diesel Exhaust Fluid Pump Module and Components
0903-17
Sep 3, 2017
060000 ENGINE (PWS)
Engine Manufacturer Diagnostics
sbw5464
Jun 17, 2017
080000 FUEL SYSTEM, DIESEL
Fuel Level Sending Unit Retrofit
sbw0002
Jun 17, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Publications Ordering
sbw5464
Jun 17, 2017
080000 FUEL SYSTEM, DIESEL
Fuel Level Sending Unit Retrofit
sbw5464
Jun 17, 2017
350000 EQUIPMENT
Fuel Level Sending Unit Retrofit
sbw0002
Jun 17, 2017
350000 EQUIPMENT
Technical Publications Ordering
sbw5464
Jun 17, 2017
074000 FUEL/PROPULSION SYSTEM (PWS)
Fuel Level Sending Unit Retrofit
0609-17
Jun 9, 2017
060000 ENGINE (PWS)
SPN 3226 (ACM) (GHG17)
0609-17
Jun 9, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SPN 3226 (ACM) (GHG17)
0609-17
Jun 9, 2017
350000 EQUIPMENT
SPN 3226 (ACM) (GHG17)
0609-17
Jun 9, 2017
060000 ENGINE (PWS)
SPN 3226 (ACM) (GHG17)
0608-17
Jun 8, 2017
074000 FUEL/PROPULSION SYSTEM (PWS)
Diagnostic tests - Two Filter System - FSIC Leak Test
0608-17
Jun 8, 2017
080000 FUEL SYSTEM, DIESEL
Diagnostic tests - Two Filter System - FSIC Leak Test
0608-17
Jun 8, 2017
350000 EQUIPMENT
Diagnostic tests - Two Filter System - FSIC Leak Test
0607-17
Jun 7, 2017
350000 EQUIPMENT
SPN 96 (MCM) (GHG17)
0607-17
Jun 7, 2017
080000 FUEL SYSTEM, DIESEL
SPN 96 (MCM) (GHG17)
0607-17
Jun 7, 2017
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
SPN 96 (MCM) (GHG17)
Showing 100 of 524 bulletins.
WESTERN STAR 4700 - All Years Overview
Complete safety history for the WESTERN STAR 4700 across all model years (2002, 2023).
127
Total Recalls
10
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
WESTERN STAR 4700 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 0 | 1 | View |
| 2023 | 4 | 0 | View |
| 2022 | 8 | 0 | View |
| 2021 | 14 | 1 | View |
| 2020 | 12 | 6 | View |
| 2019 | 14 | 0 | View |
| 2018 | 12 | 1 | View |
| 2017 | 9 | 1 | View |
| 2016 | 7 | 0 | View |
| 2015 | 12 | 0 | View |
| 2014 | 9 | 0 | View |
| 2013 | 5 | 0 | View |
| 2012 | 4 | 0 | View |
| 2011 | 3 | 0 | View |
| 2010 | 3 | 0 | View |
| 2009 (current) | 3 | 0 | |
| 2008 | 2 | 0 | View |
| 2007 | 1 | 0 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 1 | 0 | View |