2016 VOLKSWAGEN CC

6 recalls, 38 complaints - 828 TSBs

19V535000 Jul 17, 2019
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
27,822 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
19V014000 Jan 11, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. ... Read more
119,394 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
18V329000 May 16, 2018
UNKNOWN OR OTHER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma... Read more
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
252 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
17V509000 Aug 16, 2017
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
280,915 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
17V287000 Apr 28, 2017
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to com... Read more
Consequence
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
23 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
16V464000 Jun 24, 2016
LATCHES/LOCKS/LINKAGES
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibration... Read more
Consequence
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
5,658 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

38 total complaints 3 crashes 2 injuries

Top Reported Components

ComponentComplaints
AIR BAGS10
FUEL/PROPULSION SYSTEM7
ELECTRICAL SYSTEM4
UNKNOWN OR OTHER3
SERVICE BRAKES2
EXTERIOR LIGHTING2
STRUCTURE:BODY2
FUEL SYSTEM, GASOLINE1
VEHICLE SPEED CONTROL1
SUSPENSION1
FORWARD COLLISION AVOIDANCE: WARNINGS May 5, 2023
Incident date: Feb 22, 2020
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and... Read more
Crash
POWER TRAIN Jan 7, 2023
Incident date: Jan 6, 2023
When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty start,... Read more
STRUCTURE:BODY Jan 7, 2023
Incident date: Jan 6, 2023
When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty start,... Read more
EXTERIOR LIGHTING Dec 5, 2022
Incident date: Nov 11, 2022
unknown
VISIBILITY/WIPER Dec 5, 2022
Incident date: Nov 11, 2022
unknown
ENGINE Dec 5, 2022
Incident date: Nov 11, 2022
unknown
AIR BAGS Oct 6, 2022
Incident date: Oct 3, 2022
Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would not. So we are driving a car with NO airbag. They want $700 to replace this part wi... Read more
AIR BAGS Jul 6, 2022
Incident date: Jun 23, 2022
The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.
UNKNOWN OR OTHER Mar 21, 2022
Incident date: Feb 1, 2022
Clock spring went out so airbag and horn do not work
AIR BAGS Mar 21, 2022
Incident date: Feb 1, 2022
Clock spring went out so airbag and horn do not work
STEERING Mar 21, 2022
Incident date: Feb 1, 2022
Clock spring went out so airbag and horn do not work
STRUCTURE:BODY Nov 2, 2021
Incident date: Sep 15, 2021
Vehicle has factory installed splash guards, the car bottoms out when hitting the slightest bump. Nina at VW corporate has been totally useless.
SUSPENSION Nov 2, 2021
Incident date: Sep 15, 2021
Vehicle has factory installed splash guards, the car bottoms out when hitting the slightest bump. Nina at VW corporate has been totally useless.
ELECTRICAL SYSTEM Nov 2, 2021
Incident date: Nov 2, 2021
My 2016 VW CC (VIN: [XXX]) has a clock spring failure. I brought my car in to Riverhead Bay Motors on 2/12/2019, with the hope of diagnosing and fixing the part. They had to order the part, so only diagnosis was done. Diagnosis confirmed that the clock spring (in VW’s own words from the bill): “... Read more
AIR BAGS Nov 2, 2021
Incident date: Nov 2, 2021
My 2016 VW CC (VIN: [XXX]) has a clock spring failure. I brought my car in to Riverhead Bay Motors on 2/12/2019, with the hope of diagnosing and fixing the part. They had to order the part, so only diagnosis was done. Diagnosis confirmed that the clock spring (in VW’s own words from the bill): “... Read more
UNKNOWN OR OTHER May 3, 2021
Incident date: Apr 23, 2021
LOCK FOR DOOR REAR PASSENGER FELL INTO DOOR WITH NO FORCE. BROKE NO CLIPS. CAUSED $350 REPAIR AND SHORTED OUT A CORD WAS NOT COVERED BY CERTIFIED CAR POWER TRAIN WARRANTY. BLAMED AS NEGLIGENCE TO OWNER. AGAIN LOCK PUSH BUTTON FELL INTO DOOR BROKE NO CLIPS AND LITTLE TO NO FORCE USED. LOOSENED THE UN... Read more
ELECTRICAL SYSTEM Jan 21, 2021
Incident date: Dec 22, 2020
THE CLOCK SPRING HAS FAILED ON MY CC CAUSING ALL AIRBAGS TO BE DISABLED. VOLKSWAGEN REFUSES TO FIX THIS AS A SAFETY ISSUE. I'M FILING THIS IN THE EVENT THAT SOMETHING HAPPENS I WILL HAVE FULL RECOURSE AGAINST THEM FOR NEGLIGENCE OVER PROFIT.
AIR BAGS Jan 21, 2021
Incident date: Dec 22, 2020
THE CLOCK SPRING HAS FAILED ON MY CC CAUSING ALL AIRBAGS TO BE DISABLED. VOLKSWAGEN REFUSES TO FIX THIS AS A SAFETY ISSUE. I'M FILING THIS IN THE EVENT THAT SOMETHING HAPPENS I WILL HAVE FULL RECOURSE AGAINST THEM FOR NEGLIGENCE OVER PROFIT.
FUEL/PROPULSION SYSTEM Jun 3, 2020
Incident date: May 28, 2020
SEVERAL TIMES NOW WHEN ATTEMPTING TO TURN OUT INTO TRAFFIC MY CAR STUTTERS AND CAUSED ME TO ALMOST GET HIT. RECENTLY WHILE DRIVING IN TRAFFIC MY CAR STOPPED RECEIVING GAS AND STARTED COASTING. IT LITERALLY STOPPED WORKING IN THE MIDDLE OF TRAFFIC ALMOST CAUSING AN ACCIDENT WITH MYSELF AND CHILD I... Read more
ELECTRICAL SYSTEM Nov 12, 2019
Incident date: Nov 12, 2019
IT LOOKS LIKE A PROBLEM WITH THE COMPUTER SYSTEM ALL MY LIGHT AND SENSORS CAME ON INCLUDING AIRBAGS ETC.. IT HAPPENS WHEN I TURN MY CAR ON TO GO TO WORK.
SERVICE BRAKES Nov 12, 2019
Incident date: Nov 12, 2019
IT LOOKS LIKE A PROBLEM WITH THE COMPUTER SYSTEM ALL MY LIGHT AND SENSORS CAME ON INCLUDING AIRBAGS ETC.. IT HAPPENS WHEN I TURN MY CAR ON TO GO TO WORK.
AIR BAGS Nov 12, 2019
Incident date: Nov 12, 2019
IT LOOKS LIKE A PROBLEM WITH THE COMPUTER SYSTEM ALL MY LIGHT AND SENSORS CAME ON INCLUDING AIRBAGS ETC.. IT HAPPENS WHEN I TURN MY CAR ON TO GO TO WORK.
EXTERIOR LIGHTING Nov 4, 2019
Incident date: Nov 2, 2019
CONSTANTLY RECEIVING MESSAGE, ' ADAPTIVE FRONT LIGHTING SYSTEM.' AFTER RESEARCH I NOTICED THAT THIS IS A RECALL ISSUE ON OTHER MODELS OF THE SAME YEAR AND I FEEL THAT THIS IS CONNECTED BEING THAT IT'S THE SAME MESSAGE RECEIVED AS THE OTHER MODELS. VEHICLE IS STATIONARY AND I RECEIVE THE MESSAGE EVER... Read more
AIR BAGS Oct 8, 2019
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V535000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (3001 OKEE... Read more
FUEL/PROPULSION SYSTEM Apr 1, 2019
Incident date: Dec 28, 2018
WHEN PUMPING GAS, THE PUMP WILL CLICK OFF EVERY FEW SECONDS AS IF THE TANK IS FULL. IT TAKES AT LEAST 15 MINUTES TO FILL THE TANK BECAUSE IT SHUTS OFF EVERY FEW SECONDS. THIS IS AT ANY GAS PUMP.
AIR BAGS Feb 15, 2019
Incident date: Feb 11, 2019
TAKATA RECALL VW HAS NO PART--THEY HAVE NO TIMELINE FOR THE PART--THE ARE REFUSING A LOANER UNTIL THEY HAVE THE PART (WHICH MAKES NO SENSE). THEY REFUSE TO COMMENT ON WHETHER THE CAR SHOULD BE DRIVEN. I SHOULD NOT HAVE TO CHOOSE BETWEEN MY FAMILY'S SAFETY AND SPENDING MORE MONEY--THEY NEED TO PRO... Read more
AIR BAGS Feb 2, 2019
Incident date: Jan 30, 2019
WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY ... Read more
ELECTRICAL SYSTEM Feb 2, 2019
Incident date: Jan 30, 2019
WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY ... Read more
VEHICLE SPEED CONTROL Feb 1, 2019
Incident date: Sep 11, 2018
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING, THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL; HOWEVER, IT CRASHED INTO A CEMENT WALL. THE CONTACT SUSTAINED NECK, SHOULDER, AND ARM INJURIE... Read more
Crash 1 injured
SERVICE BRAKES Feb 1, 2019
Incident date: Sep 11, 2018
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING, THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL; HOWEVER, IT CRASHED INTO A CEMENT WALL. THE CONTACT SUSTAINED NECK, SHOULDER, AND ARM INJURIE... Read more
Crash 1 injured
UNKNOWN OR OTHER Aug 1, 2018
Incident date: Aug 1, 2018
BACK UP CAMERA DOES NOT DEPLOY (INTERMITTENT) AFTER USE, THE BACK UP CAMERA WILL OCCASIONALLY DISPLAY "PARK PILOT IS CURRENTLY NOT AVAILABLE". MY VEHICLE IS NOT EQUIPPED WITH THE PARK PILOT OPTION.THIS DISABLES THE BACK UP CAMERA UNTIL THE VEHICLE IS TURNED OFF COMPLETELY AND THE SYSTEM IS RESET. I ... Read more
FUEL SYSTEM, GASOLINE Jul 3, 2018
Incident date: Jul 2, 2018
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH RIVERHEAD BAY VOLKSWAGEN (1521 OLD COUNTRY ROAD, RIVERHEAD, NY 11901, 888-289-9637) AND WAS I... Read more
FUEL/PROPULSION SYSTEM Apr 17, 2018
Incident date: Aug 16, 2017
VOLKSWAGEN ANNOUNCED A RECALL OF THE FUEL PUMP ON AUGUST 16, 2017. EIGHT MONTHS LATER THEY DO NOT HAVE A REMEDY. THIS SEEM IRRESPONSIBLE OF THE MANUFACTURER.
FUEL/PROPULSION SYSTEM Apr 11, 2018
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE... Read more
FUEL/PROPULSION SYSTEM Dec 28, 2017
Incident date: Mar 2, 2017
FUEL PUMP/PUSH START IGNITION. PUSH START IGNITION NOT RESPONDING WHILE TURNING VEHICLE TO OFF MODE.
FUEL/PROPULSION SYSTEM Nov 8, 2017
Incident date: Nov 8, 2017
17V509 RECALL NUMBER ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN ... Read more
FUEL/PROPULSION SYSTEM Nov 5, 2017
Incident date: Oct 30, 2017
THERE HAVE BEEN 3 INCIDENTS IN WHICH MY VEHICLE SUDDENLY, WITHOUT WARNING SHUTS DOWN (ABSOLUTELY NO POWER) WHILE I AM DRIVING ON THE HIGHWAY, APPROXIMATELY 30 MPH. I WAS FORTUNATE THAT THERE WAS SIGNIFICANT TRAFFIC AND THE VEHICLE HAD ENOUGH MOMENTUM TO GET TO THE EMERGENCY LANE. I PLACED THE VEHICL... Read more
AIR BAGS Nov 1, 2017
Incident date: Oct 30, 2017
TAKATA RECALL

NHTSA Safety Ratings, 2016 VOLKSWAGEN CC

2016 Volkswagen CC 4 DR FWD

CategoryRating
Rollover 4 / 5 ★★★★☆
Rollover Risk 0.0%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2016 VOLKSWAGEN CC

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
2.0L 4-cyl, Automatic (AM-S6) (Front-Wheel Drive) 22.0 31.0 25.0 Premium $3,100
2.0L 4-cyl, Manual 6-spd (Front-Wheel Drive) 21.0 32.0 25.0 Premium $3,100

CO2 Emissions: 349.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2016 VOLKSWAGEN CC

828 manufacturer communications from 518 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL115
350000 EQUIPMENT93
110000 ELECTRICAL SYSTEM64
060000 ENGINE AND ENGINE COOLING61
060000 ENGINE (PWS)52
140000 AIR BAGS46
118000 ELECTRICAL SYSTEM:SOFTWARE36
353000 EQUIPMENT:ELECTRICAL32
V171905201285571 Apr 10, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
V171901201285570 Feb 22, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
V171901201285569 Jan 25, 2024
060000 ENGINE (PWS)
VW Engine oil quality standards
V171901201285569 Jan 25, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
TT 87 19 02_3 Jan 18, 2024
138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH
A/C Compressor leak diagnosis
TT 87 19 02_3 Jan 18, 2024
980000 UNKNOWN OR OTHER
A/C Compressor leak diagnosis
TT 91 24 01 Jan 11, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Addressing Cybersecurity or Vehicle Hack concerns
V691901201047916 Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V171901201285568 Nov 22, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V171901201285568 Nov 22, 2023
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
V871810204370421 Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
DC_3GSunsetUPD Oct 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
3G Sunset Update
V171901201285567 Oct 30, 2023
060000 ENGINE (PWS)
VW Engine oil quality standards
V171905201285566 Sep 28, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V271901201189425 Sep 7, 2023
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V0018092053065_4 Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
V171901201285565 Aug 21, 2023
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
TT 001601_6 Aug 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
V271503201607612 Jul 13, 2023
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
V171901201285564 Jul 10, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
V2719012011894_2 Jun 28, 2023
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V271901201189424 Jun 28, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319 Jun 27, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
V171803203720116 Jun 26, 2023
060000 ENGINE AND ENGINE COOLING
Correct engine oil level during Perfect Delivery Inspection (PDI)
V371802203397511 Jun 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
V171901201285563 Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
V171901201285563 Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
V171806201781318 Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
V171806201781318 Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
V011615201481517 Jun 15, 2023
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
V011615201481517 Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
V001713203384619 Jun 15, 2023
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
V0116132033805_8 Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
V3416022034406_6 Jun 15, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
V3416022034406_6 Jun 15, 2023
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
V171901201285562 May 30, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810 May 22, 2023
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
TT 27 20 02_3 May 4, 2023
355100 EQUIPMENT:OTHER:LABELS
Battery adaptation procedure when battery label is missing.
TT 27 20 02_3 May 4, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery adaptation procedure when battery label is missing.
V171901201285560 Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
V171901201285559 Mar 21, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
V271902203397810 Mar 16, 2023
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
TRMDMV_NM_VW Mar 13, 2023
140000 AIR BAGS
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
TRMDMV_MA_VW Mar 13, 2023
140000 AIR BAGS
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.
V4016012043146_2 Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
TRMDMV_CO_VW Feb 13, 2023
140000 AIR BAGS
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,414 Volkswagen owners in the State of Colorado on February 13, 2023.
VWP-23-01 Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
V171901201285558 Feb 6, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V691901201047915 Feb 2, 2023
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
V691901201047915 Feb 2, 2023
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01 Jan 26, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557 Jan 12, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
SM 80-2022 Dec 21, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
V4418012043620_6 Dec 13, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Required Alignment Submission form.
V941901201152119 Dec 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
V171901201285556 Dec 12, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V271901201189422 Dec 6, 2022
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15 Nov 16, 2022
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
V871810204370417 Nov 10, 2022
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
V871810204370417 Nov 10, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
V0019042054866_6 Nov 8, 2022
110000 ELECTRICAL SYSTEM
Instruction for set-up of SD creator to obtain Software updates. Bulletin updated to include additional certificate information.
V171901201285555 Nov 1, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V0019042054866_5 Oct 24, 2022
280100 BACK OVER PREVENTION:SOFTWARE
Instruction for set-up of SD creator to obtain Software updates. Bulletin updated to include additional model year applicability.
V171901201285554 Oct 18, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
TRMDMV_NY_VW Oct 17, 2022
140000 AIR BAGS
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,743 Volkswagen owners in the State of New York on October 17, 2022.
TT 27 20 02_2 Oct 13, 2022
353000 EQUIPMENT:ELECTRICAL
Battery adaptation when battery labels are missing. Update to model year applicability.
TT 01 20 05_4 Sep 22, 2022
070000 FUEL SYSTEM, GASOLINE
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
TRMDPS_SC_VW Sep 19, 2022
140000 AIR BAGS
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.
V0017062033708_8 Sep 6, 2022
160000 STRUCTURE
update to required vehicle wash shampoo.
V171901201285553 Aug 30, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V3416022034406_5 Aug 25, 2022
102000 POWER TRAIN:MANUAL TRANSMISSION
Manual transmission noise diagnostic assistance
CT_batt_charger Aug 22, 2022
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
TT 87 19 02_2 Aug 11, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Additional instruction before replacing A/C compressor. Updated to include additional model and model year applicability.
V171901201285551 Aug 3, 2022
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171901201285551 Aug 3, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
TRMDMV_PR_VW Jul 25, 2022
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on Ju
TRMDMV_PR_VW Jul 25, 2022
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on
TRMDMV_VA_VW Jul 21, 2022
140000 AIR BAGS
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217 VW owners in the State of Virginia on July 21, 2022
V171901201285550 Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
V171806201781317 Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
TRMDMV_GA_VW Jun 23, 2022
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June
TT 20 09 01_5 Jun 23, 2022
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality check. Update to model and model year applicability.
TT 20 09 01_5 Jun 23, 2022
070000 FUEL SYSTEM, GASOLINE
Gasoline quality check. Update to model and model year applicability.
TT 20 09 01_5 Jun 23, 2022
980000 UNKNOWN OR OTHER
Gasoline quality check. Update to model and model year applicability.
V461902201517331 Jun 22, 2022
030000 BRAKES (PWS)
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
V011812201460318 Jun 22, 2022
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V011812201460318 Jun 22, 2022
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V171901201285548 Jun 15, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
SM 48-2022 Jun 15, 2022
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V0116132033805_6 Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
V011615201481514 Jun 15, 2022
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
V171901201285548 Jun 15, 2022
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
V001713203384615 Jun 14, 2022
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
V3718022033975_8 Jun 14, 2022
100000 POWER TRAIN
Auto Trans fluid requirements.
V171803203720113 Jun 13, 2022
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Checking engine oil during PDI.
V171803203720113 Jun 13, 2022
980000 UNKNOWN OR OTHER
Checking engine oil during PDI.
V8720022061094_7 Jun 8, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V271901201189420 Jun 8, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V271901201189420 Jun 8, 2022
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V171901201285547 Jun 6, 2022
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to attachments.

Showing 100 of 828 bulletins.

NHTSA Safety Investigations, VOLKSWAGEN CC

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA18003 Opened: Apr 18, 2018
EA, Open , Model Year: 2009
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ul... Read more
RQ17009 Opened: Nov 13, 2017 , Closed: May 4, 2018
RQ, Closed , Model Year: 2010
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ul... Read more
PE15010 Opened: Mar 24, 2015 , Closed: Sep 28, 2015
PE, Closed , Model Year: 2010
Air Bag Clockspring Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a sp... Read more

VOLKSWAGEN CC - All Years Overview

Complete safety history for the VOLKSWAGEN CC across all model years (2009, 2017).

41 Total Recalls
1,359 Total Complaints
3 Investigations
69 Reported Crashes
5 Reported Fires
0 Reported Deaths

VOLKSWAGEN CC - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2017 3 7 View
2016 (current) 6 38
2015 4 49 View
2014 5 102 View
2013 5 188 View
2012 6 337 View
2011 4 120 View
2010 4 330 View
2009 4 185 View
2008 0 3 View

Other VOLKSWAGEN Models

Model Recalls Complaints
JETTA 249 14,075 View
GOLF 190 2,084 View
PASSAT 185 10,492 View
BEETLE 157 3,629 View
GTI 116 1,926 View
ID.4 115 1,606 View
ATLAS 101 2,700 View
TIGUAN 78 3,173 View