Complaint Statistics
120 total complaints
2 crashes 3 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS | 31 |
| ENGINE | 26 |
| FUEL/PROPULSION SYSTEM | 16 |
| STEERING | 13 |
| UNKNOWN OR OTHER | 7 |
| ELECTRICAL SYSTEM | 7 |
| POWER TRAIN | 6 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
| FUEL SYSTEM, GASOLINE | 2 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 1 |
Incident date: Jul 25, 2022
The contact owns a 2011 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed with clockspring failure. The dealer informed the contact tha
... t the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 165,000.Read more
Incident date: Nov 16, 2020
TL* THE CONTACT'S SON OWNS A 2011 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHEN HER SON STARTED THE VEHICLE, THE STEERING COLUMN LOCK INDICATOR LIGHT FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE TURNED OFF INDEPENDENTLY. THE CONTACT'S SON RESTARTED THE VEHICLE AND TURNED THE STEERING WHEEL TO DI
... SENGAGE THE LOCK TO KEEP THE VEHICLE IDLING. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO GENE LANGAN VOLKSWAGEN (816 NEW LONDON TPKE, GLASTONBURY, CT 06033, (860) 633-0261) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DECLINED TO ASSIST WITH THE REPAIRS. THE FAILURE MILEAGE WAS 127,000.*DT THE CONSUMER STATED THEY HAD TO MAKE REPAIRS TO THE VEHICLE DUE TO THE FACT THE MANUFACTURER STATED THEIR VIN WAS NOT INCLUDED IN THE RECALL. *TRRead more
Incident date: Jan 10, 2014
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THERE WAS A PROGRESSING INTERMITTENT ELECTRICAL AND FUEL SYSTEM FAILURE WITH THE VEHICLE. THE BATTERY WAS REPLACED MORE THAN FOUR TIMES. THE CONTACT STATED THAT THERE WAS REDUCED POWER TO THE POINT THAT THE VEHICLE COULD SHUT DOWN AT
... ANY MOMENT, CREATING THE RISK FOR A POTENTIAL CRASH. THE VEHICLE WAS DRIVEN TO CITY CHEVROLET OF SAN DIEGO (2111 MORENA BLVD, SAN DIEGO, CA 92110, (619) 597-1636). THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT INDICATED THAT IT MAY BE RELATED TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.Read more
Incident date: Jan 10, 2014
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THERE WAS A PROGRESSING INTERMITTENT ELECTRICAL AND FUEL SYSTEM FAILURE WITH THE VEHICLE. THE BATTERY WAS REPLACED MORE THAN FOUR TIMES. THE CONTACT STATED THAT THERE WAS REDUCED POWER TO THE POINT THAT THE VEHICLE COULD SHUT DOWN AT
... ANY MOMENT, CREATING THE RISK FOR A POTENTIAL CRASH. THE VEHICLE WAS DRIVEN TO CITY CHEVROLET OF SAN DIEGO (2111 MORENA BLVD, SAN DIEGO, CA 92110, (619) 597-1636). THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT INDICATED THAT IT MAY BE RELATED TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.Read more
Incident date: Apr 30, 2019
TIMING CHAIN TENSIONER
Incident date: Mar 16, 2019
I WAS LEAVING THE STORE WHEN I NOTICED MY VEHICULAR WOULDN'T GO OVER 30 MPH. I PULLED INTO ANOTHER STORE TO ASSESS THE SITUATION. WHEN I TURNED MY CAR BACK ON AND WAS ATTEMPTING TO LEAVE MY CAR STOPPED WORKING. I HAD IT TOWED TO THE SHOP AND THEY ADVISED ME TO CALL VOLKSWAGEN BECAUSE THIS ISSUES WAS
... LIKELY COVERED UNDER A WARRANTY. I CALLED VOLKESWAGEN AND THEY SAID MY WARRANTY WOULD COVER IT UP TO 120K MILES AND TO TAKE IT TO THE LOCAL DEALERSHIP. I HAD THE CAR TOWED AGAIN TO THE DEALERSHIP AND THEY INFORMED ME THAT THE TIMING CHAIN WAS BROKEN AND THEY SAID MY WARRANTY JUST EXPIRED AT 100K MILES. MY CAR HAS 108K MILES. AFTER DOING A LOT OF RESEARCH I FOUND THIS TO BE A FREQUENT PROBLEM WITH THIS MANUFACTURE. I ALSO FOUND THAT THERE WAS ALREADY A CLASS ACTION LAWSUIT BUT MY VEHICLE WASN'T IN THE PERAMITERS BECAUSE OF THE MILEAGE (ENDS AT 100K). I NEVER RECEIVED NOTICE OF THE RECALL OR I WOULD HAVE TAKEN IT IN TO GET LOOKED AT BEFORE THE 100K MIKE CUTOFF. BECAUSE THEY SAID THIS WASN'T COVERED IN THE WARRANTY, I LOOKED INTO BUYING ANOTHER CAR FROM THEM. THEY INFORMED ME THAT THEY COULD GIVE ME $250 FOR MY VEHICLE. NOW I KNOW VOLKSWAGEN IS TRYING TO AVOID PAYING FOR THIS BECAUSE THEY KNOW THEY CAN MAKE MONEY.Read more
Incident date: Mar 16, 2019
I WAS LEAVING THE STORE WHEN I NOTICED MY VEHICULAR WOULDN'T GO OVER 30 MPH. I PULLED INTO ANOTHER STORE TO ASSESS THE SITUATION. WHEN I TURNED MY CAR BACK ON AND WAS ATTEMPTING TO LEAVE MY CAR STOPPED WORKING. I HAD IT TOWED TO THE SHOP AND THEY ADVISED ME TO CALL VOLKSWAGEN BECAUSE THIS ISSUES WAS
... LIKELY COVERED UNDER A WARRANTY. I CALLED VOLKESWAGEN AND THEY SAID MY WARRANTY WOULD COVER IT UP TO 120K MILES AND TO TAKE IT TO THE LOCAL DEALERSHIP. I HAD THE CAR TOWED AGAIN TO THE DEALERSHIP AND THEY INFORMED ME THAT THE TIMING CHAIN WAS BROKEN AND THEY SAID MY WARRANTY JUST EXPIRED AT 100K MILES. MY CAR HAS 108K MILES. AFTER DOING A LOT OF RESEARCH I FOUND THIS TO BE A FREQUENT PROBLEM WITH THIS MANUFACTURE. I ALSO FOUND THAT THERE WAS ALREADY A CLASS ACTION LAWSUIT BUT MY VEHICLE WASN'T IN THE PERAMITERS BECAUSE OF THE MILEAGE (ENDS AT 100K). I NEVER RECEIVED NOTICE OF THE RECALL OR I WOULD HAVE TAKEN IT IN TO GET LOOKED AT BEFORE THE 100K MIKE CUTOFF. BECAUSE THEY SAID THIS WASN'T COVERED IN THE WARRANTY, I LOOKED INTO BUYING ANOTHER CAR FROM THEM. THEY INFORMED ME THAT THEY COULD GIVE ME $250 FOR MY VEHICLE. NOW I KNOW VOLKSWAGEN IS TRYING TO AVOID PAYING FOR THIS BECAUSE THEY KNOW THEY CAN MAKE MONEY.Read more
Incident date: Aug 25, 2018
VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY T
... HING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WARM UP.Read more
Incident date: Aug 25, 2018
VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY T
... HING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WARM UP.Read more
Incident date: Aug 25, 2018
VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY T
... HING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WARM UP.Read more
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO OURISMAN HONDA OF LAUREL (3371 LAUREL FORT MEADE RD, LAUREL, MD 20724, (301) 498-7400) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED
... TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.Read more
Incident date: Feb 17, 2019
BOUGHT THE CAR USED AND TOOK IT TO A MECHANIC TO GET IT CHECKED OUT. LOW AND BEHOLD THEY INFORMED ME I HAVE A FAILING POWER STEERING MODULE, REAR MAIN SEAL, CARBON BUILD UP ON THE INTAKE, AS WELL AS CRACKS IN BOTH FRONT CONTROL ARMS. TOOK IT TO A DEALER WHO CONFIRMED THIS DIAGNOSIS AND GAVE ME A $62
... 50 QUOTE FOR THE WORK. CAR WAS DRIVING FINE AND FELT GREAT. AFTER TAKING IT TO THE SHOP THE CHECK ENGINE LIGHT WAS ON. CAR HAS 90K ON IT AND WAS UNDER WARRANTY UNTIL THEN. ALL THESE ITEMS WERE NEGLECTED BY THE DEALER.Read more
Incident date: Feb 17, 2019
BOUGHT THE CAR USED AND TOOK IT TO A MECHANIC TO GET IT CHECKED OUT. LOW AND BEHOLD THEY INFORMED ME I HAVE A FAILING POWER STEERING MODULE, REAR MAIN SEAL, CARBON BUILD UP ON THE INTAKE, AS WELL AS CRACKS IN BOTH FRONT CONTROL ARMS. TOOK IT TO A DEALER WHO CONFIRMED THIS DIAGNOSIS AND GAVE ME A $62
... 50 QUOTE FOR THE WORK. CAR WAS DRIVING FINE AND FELT GREAT. AFTER TAKING IT TO THE SHOP THE CHECK ENGINE LIGHT WAS ON. CAR HAS 90K ON IT AND WAS UNDER WARRANTY UNTIL THEN. ALL THESE ITEMS WERE NEGLECTED BY THE DEALER.Read more
Incident date: Feb 3, 2019
I PUT THE CAR IN REVERSE AND THE CAR DROVE FORWARD. IT HAS ALSO ACTED AS THOUGH IT IS IN NEUTRAL WHILE IN REVERSE. EVERY TIME THIS OCCURS THE DASH TRANSMISSION LIGHT BLINKS. AT TIMES IT STUTTERS WHEN ACCELERATING FROM A STOP AND MAKES CLICKING NOISES WHEN STOPPED. THERE IS APPROXIMATELY 80K MILES ON
... THE TRANSMISSION, ALL SERVICES HAVE BEEN DONE AND HAS NOT BEEN IN ANY ACCIDENTS. THERE ARE NO RECALLS FOR THIS PROBLEM.Read more
Incident date: Nov 7, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO HESITATE. THE VEHICLE WAS TAKEN TO DUBLIN VOLKSWAGEN (6085 SCARLETT COURT, DUBLIN, CA 94568) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND NEEDED REPLACEMENT. THE SAME DEALER REPAI
... RED THE VEHICLE IN 2015, 2016, AND 2017 FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.Read more
Incident date: Sep 13, 2018
THE REAR VIEW CAMERA IMAGE IN THIS CAR'S RADIO (MODEL RNS-510) COMES ON EXTREMELY SLOWLY. IF THE CAR HAS NOT BEEN USED FOR MORE THAN 30 MINS, MOSTLY LIKELY IT WILL TAKE 30 SECONDS FOR THE REAR VIEW CAMERA IMAGE TO SHOW UP ON THE SCREEN, RENDERING THE REAR VIEW CAMERA MOSTLY USELESS. WE HAVE MANY KID
... S IN OUR AREA, THIS IS NOT SAFE. I CHECKED THE INTERNET, THERE ARE TONS OF COMPLAINS FROM OTHER DRIVERS ABOUT THIS RADIO FOR THIS ISSUE. VW IS DOING NOTHING ABOUT IT. THIS RADIO NEEDS A FIRMWARE UPDATE TO ADDRESS THIS ISSUE.Read more
Incident date: Aug 2, 2018
I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED, MY CAR IS NOT STARTING, SHAKING AT RED LIGHTS, TURNING OFF ON ITS OWN, WINDOWS COMING DOWN ON ITS OWN, AIR NOT WORKING AND COMING BACK ON. I WAS IN MOTION BACKING UP AND MY CAR JUST
... TURNED OFF ON ITS ON. I AM AT A STANDSTILL WITH WHAT AM I SUPPOSED TO DO IF THE VEHICLE HAD A RECALL- THAT WAS SUPPOSEDLY REPLACED BUT MADE THE CAR WORSE.Read more
Incident date: Aug 2, 2018
I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED, MY CAR IS NOT STARTING, SHAKING AT RED LIGHTS, TURNING OFF ON ITS OWN, WINDOWS COMING DOWN ON ITS OWN, AIR NOT WORKING AND COMING BACK ON. I WAS IN MOTION BACKING UP AND MY CAR JUST
... TURNED OFF ON ITS ON. I AM AT A STANDSTILL WITH WHAT AM I SUPPOSED TO DO IF THE VEHICLE HAD A RECALL- THAT WAS SUPPOSEDLY REPLACED BUT MADE THE CAR WORSE.Read more
Incident date: Aug 2, 2018
I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED, MY CAR IS NOT STARTING, SHAKING AT RED LIGHTS, TURNING OFF ON ITS OWN, WINDOWS COMING DOWN ON ITS OWN, AIR NOT WORKING AND COMING BACK ON. I WAS IN MOTION BACKING UP AND MY CAR JUST
... TURNED OFF ON ITS ON. I AM AT A STANDSTILL WITH WHAT AM I SUPPOSED TO DO IF THE VEHICLE HAD A RECALL- THAT WAS SUPPOSEDLY REPLACED BUT MADE THE CAR WORSE.Read more
Incident date: Jul 6, 2018
AFTER 87K MY 2011 VW CC HAS AN ISSUE WITH THE TIMING CHAIN TENSION AND HAS RUINED MY ENGINE IN LESS THAN 72 HOURS. I RECEIVED A CHECK ENGINE LIGHT NOTIFICATION AND IMMEDIATELY SCHEDULED A SERVICE APPOINTMENT, BUT BY THE TIME I GOT IT INTO THE SHOP, MY ENGINE WAS DESTROYED. EVEN THOUGH I NEVER RECEIV
... ED A LOW OIL NOTIFICATION, I NOTICED THE OIL WAS LOW BY THE DIP STICK AND THEREFORE ADDED A FEW QUARTS OF OIL. WHEN I GOT TO THE DEALERSHIP FOR SERVICE THE ENGINE WAS ALMOST COMPLETELY OUT OF OIL AND MY ENGINE WAS DAMAGED. THE TOTAL ESTIMATE FOR REPAIRS IS OVER $10,000 AND THEREFORE EXCEEDS THE VALUE OF THE VEHICLE($5K).Read more
Incident date: Jun 23, 2018
VW & AUDI TIMING CHAIN TENSIONER DEFECT ' CLASS ACTION LAWSUIT. ENGINE FAILED DUE TO TIMING CHAIN TENSIONER DEFECT. THE VEHICLE WAS STATIONARY. WENT TO START VW CC AND IT HAD A DELAYED OR SLOW CRANK. WHEN THE ENGINE STARTED IT WAS VIBRATING LIKE CRAZY. HAD THE CAR TOWED TO THE DEALER AND A FEW DAYS
... LATER WAS TOLD THAT IT WAS THE TIMING HAD SLIPPED DUE TO THE TENSIONER. I DID SOME RESEARCH AND FOUND OUT ABOUT THE CLASS ACTION LAWSUIT. ACCORDING TO THE INFORMATION PRESENTED ON CARCOMPLAINTS.COM SEVERAL BULLETINS IN REGARDS TO THIS ISSUE WHERE SENT TO THE DEALERS SERVICE DEPARTMENTS AND OF COURSE THE SERVICE MANAGER THAT I AM DEALING WITH HAS NO KNOWLEDGE OF SUCH AN ISSUE AND HAS WORKED AT THE DEALERSHIP FOR MANY YEARS AND IT WOULD COST $3000 - $9000 DEPENDING ON ENGINE DAMAGE BUT MOST LIKELY NEED A NEW ENGINE. THE INFORMATION ALSO STATES THAT THIS COULD AND DOES HAPPEN WHEN THE VEHICLE IS MOVING WHICH COULD PROVE TO BE VERY DANGEROUS. THIS NEEDS BE INVESTIGATED AND THE SIMPLE FACT THAT DEALERS, SERVICE DEPARTMENTS AND VW CALL CENTER PERSONNEL ARE NOT AWARE OF THIS ISSUE AND BASICALLY DENY ANY KIND OF LIABILITY IS EXTREMELY UNJUST.Read more
Incident date: Apr 20, 2018
MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM TH
... E FUEL PUMP ISSUES.Read more
Incident date: Apr 20, 2018
MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM TH
... E FUEL PUMP ISSUES.Read more
Incident date: Apr 20, 2018
MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM TH
... E FUEL PUMP ISSUES.Read more
Incident date: Aug 16, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER FOR OVER A YEAR WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. PATTE
... RSON TYLER VOLKSWAGEN (3800 CHANDLER HWY, TYLER, TX 75702, (903) 218-6222) AND HEWLETT VOLKSWAGEN (7951 HEWLETT LOOP, GEORGETOWN, TX 78626) WERE CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE DEALERS COULD NOT DETERMINE WHEN THE PART WOULD BE PROVIDED TO THE MANUFACTURER. THE CONTACT NO LONGER DROVE THE VEHICLE TO PREVENT A POTENTIAL FAILURE OR SAFETY RELATED SITUATION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 16, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER FOR OVER A YEAR WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. PATTE
... RSON TYLER VOLKSWAGEN (3800 CHANDLER HWY, TYLER, TX 75702, (903) 218-6222) AND HEWLETT VOLKSWAGEN (7951 HEWLETT LOOP, GEORGETOWN, TX 78626) WERE CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE DEALERS COULD NOT DETERMINE WHEN THE PART WOULD BE PROVIDED TO THE MANUFACTURER. THE CONTACT NO LONGER DROVE THE VEHICLE TO PREVENT A POTENTIAL FAILURE OR SAFETY RELATED SITUATION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 16, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER FOR OVER A YEAR WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. PATTE
... RSON TYLER VOLKSWAGEN (3800 CHANDLER HWY, TYLER, TX 75702, (903) 218-6222) AND HEWLETT VOLKSWAGEN (7951 HEWLETT LOOP, GEORGETOWN, TX 78626) WERE CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE DEALERS COULD NOT DETERMINE WHEN THE PART WOULD BE PROVIDED TO THE MANUFACTURER. THE CONTACT NO LONGER DROVE THE VEHICLE TO PREVENT A POTENTIAL FAILURE OR SAFETY RELATED SITUATION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO EASTSIDE VOLKSWAGEN (28400 CHARDON RD, WILLOUGHBY HILLS, OH 44092) WHERE IT WAS DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION AND FUEL
... PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FOLLOWING DAY, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES, BUT A FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.Read more
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO EASTSIDE VOLKSWAGEN (28400 CHARDON RD, WILLOUGHBY HILLS, OH 44092) WHERE IT WAS DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION AND FUEL
... PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FOLLOWING DAY, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES, BUT A FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.Read more
Incident date: Mar 18, 2018
(THIS COMPLAINT IS BEING MARKED FOR DELETION; DUPLICATE OF ODI # 11092333) TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFAC
... TURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANTELOPE VALLEY VOLKSWAGEN IN PALMDALE, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Mar 18, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANTELOPE
... VALLEY VOLKSWAGEN IN PALMDALE, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Mar 23, 2018
I HAVE TAKEN MY CAR TO VW SERVICE DEPARTMENT 5 TIMES SINCE 3/23/18 FOR AN ENGINE LIGHT PROBLEM. FIRST IT WAS THE THROTTLE BODY, THEN IT WAS THE FUEL SYSTEM, NEXT THE INTAKE MANIFOLD. THE CAR IS BACK AT THE DEALER BECAUSE THE ENGINE LIGHT IS ON AGAIN. VW OF AMERICA IS NOT HELPFUL AT ALL.
Incident date: Mar 23, 2018
I HAVE TAKEN MY CAR TO VW SERVICE DEPARTMENT 5 TIMES SINCE 3/23/18 FOR AN ENGINE LIGHT PROBLEM. FIRST IT WAS THE THROTTLE BODY, THEN IT WAS THE FUEL SYSTEM, NEXT THE INTAKE MANIFOLD. THE CAR IS BACK AT THE DEALER BECAUSE THE ENGINE LIGHT IS ON AGAIN. VW OF AMERICA IS NOT HELPFUL AT ALL.
Incident date: Aug 16, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WEST HOUSTON VOLKSWAGEN AT 281-675-8600 (1
... 7113 KATY FWY, HOUSTON, TX 77094) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING AT AN UNSPECIFIED SPEED, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO THE SAME VOLKSWAGEN DEALER, AT THE RECOMMENDATION OF THE MANUFACTURER, AND THE FUEL CONTROL MODULE WAS REPLACED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT THE RECALL REMEDY. THE FAILURE RECURRED THREE TIMES AND THE SAME PART WAS REPLACED BY THE SAME DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 16, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WEST HOUSTON VOLKSWAGEN AT 281-675-8600 (1
... 7113 KATY FWY, HOUSTON, TX 77094) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING AT AN UNSPECIFIED SPEED, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO THE SAME VOLKSWAGEN DEALER, AT THE RECOMMENDATION OF THE MANUFACTURER, AND THE FUEL CONTROL MODULE WAS REPLACED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT THE RECALL REMEDY. THE FAILURE RECURRED THREE TIMES AND THE SAME PART WAS REPLACED BY THE SAME DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Apr 7, 2018
WENT INTO PARKING LOT AND CRANKED VEHICLE AND SELECTED REVERSE. THE VEHICLE WOULD NOT REVERSE. SHUT VEHICLE OFF, STARTED AGAIN, AND PUSHED ACCELERATOR HARDER. THE VEHICLE MOVED, BUT WOULD ONLY ACCELERATE TO ABOUT 30-40 MPH. DROVE CAR TO THE DEALERSHIP WHERE I PURCHASED IT. THEY STATED THAT THE VEHIC
... LE WAS IN SAFE MODE. ALL OF THE DRIVE MODES WERE BLINKING. DEALER DID A DIAGNOSTIC TEST ON THE CC. THE END RESULT WAS THAT THE TRANSMISSION HAD FAILED. THE CC ONLY HAS 99,500 MILES ON IT.Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO TEAM VOLKSWAGEN OF HAYWARD (25115 MISSION BLVD, HAYWARD, CA 94544, (510) 885-1000) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP
... FAILED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE NEEDED TO BE RELOCATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.Read more
Incident date: Jun 4, 2017
I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS. I IMMEDIATELY CALLED MY LOCAL VW DEALERSHIP AND THEY PROCEEDED TO TELL ME THAT EVEN THOUGH THIS WAS A SAFETY ISSUE, THE PART WAS NOT YET AVAILABLE FOR THE DEALERSHIPS TO REPAIR. I HAVE HAD ISSUES WITH THE CAR NOT GOING
... WHEN I PRESS ON THE GAS AND THEN ALL OF A SUDDEN IT GOES FROM 5 MPH-55 MPH WITHOUT ME INITIATING IT. THIS IS VERY SCARY ESPECIALLY CONSIDERING I HAVE NO CHOICE BUT TO TRANSPORT MY PRECIOUS CHILDREN TO AND FROM SCHOOL AND WORK EVERYDAY IN THIS DEFECTED VEHICLE.Read more
1 injured
Incident date: Jun 4, 2017
I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS. I IMMEDIATELY CALLED MY LOCAL VW DEALERSHIP AND THEY PROCEEDED TO TELL ME THAT EVEN THOUGH THIS WAS A SAFETY ISSUE, THE PART WAS NOT YET AVAILABLE FOR THE DEALERSHIPS TO REPAIR. I HAVE HAD ISSUES WITH THE CAR NOT GOING
... WHEN I PRESS ON THE GAS AND THEN ALL OF A SUDDEN IT GOES FROM 5 MPH-55 MPH WITHOUT ME INITIATING IT. THIS IS VERY SCARY ESPECIALLY CONSIDERING I HAVE NO CHOICE BUT TO TRANSPORT MY PRECIOUS CHILDREN TO AND FROM SCHOOL AND WORK EVERYDAY IN THIS DEFECTED VEHICLE.Read more
1 injured
Incident date: Jan 9, 2018
I WAS DRIVING THIS CAR WITH MY KIDS IN THE BACK SEAT. CAR STOPPED SUDDENLY IN THE MIDDLE OF THE STREET. MOVED MY CAR WITH THE HELP OF OTHERS AND THE CAR RESTARTED WHEN I SWITCHED OFF AND ON THE CAR.
Incident date: Dec 13, 2011
TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD
... ABOUT. SKMETHING NEEDS TO BE DONE!Read more
Incident date: Dec 13, 2011
TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD
... ABOUT. SKMETHING NEEDS TO BE DONE!Read more
Incident date: Dec 13, 2011
TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD
... ABOUT. SKMETHING NEEDS TO BE DONE!Read more
Incident date: Nov 27, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PRIORITY VOLKSWAGEN, 16300 PRIORITY WAY, CHESTER, 23831) FOR DIAGNOSTIC TESTING, BUT THE RESULTS HAD NOT BEEN PROVIDED. THE CONTACT RECEIVED NOTIFICATION OF
... NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Nov 1, 2017
AT 81K MILES THE TIMING CHAIN TENSIONER FAILED LEADING TO ENGINE FAILURE. $5K TO REPAIR. IT STARTED RUNNING ROUGH AFTER I STARTED IT. I DROVE IT 15 MILES TURNED IT OFF AND IT WOULD NOT START AGAIN.
Incident date: Oct 17, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED
... QUIRK VOLKSWAGEN MANCHESTER AT 603-206-2990 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Oct 4, 2016
TAKATA RECALL. HAVE RECEIVED A FEW RECALL NOTICES ABOUT THE AIRBAGS STATING I WILL BE INFORMED WHEN THE PARTS WILL BE IN.TODAY WAS THE FIRST TIME I RECEIVED A CALL TO ACTION. I AM A REAL ESTATE BROKER AND HAVE MAY CLIENTS IN MY CAR. VERY CONCERNING IF THEY FAIL IN THE FUTURE!
Incident date: Oct 14, 2015
EVERY TIME ONCE THE COLD WEATHER HITS THE CAR WONT START AND I GET A STEERING COLUMN DEFECTIVE NOTICE ON THE DASH. I HAVE TO PULL OUT THE KEY WAIT A FEW SECONDS AND TRY AGAIN
Incident date: Oct 16, 2017
CHECK ENGINE LIGHT CAME ON, CAR STARTED TO MISFIRE AND DEALERSHIP INFORMED ME THAT TIMING CHAIN TENSIONER WAS BAD. CAR ALSO HAS OIL LEAKING ISSUES. CAR WAS AT DEALERSHIP FOR OIL PROBLEM WHEN IT THREW SEVERAL CODES FOR PVC VALVE AND TENSIONER.
Incident date: Oct 19, 2017
FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT C
... ONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.Read more
Showing 50 of 120 complaints.
Technical Service Bulletins, 2011 VOLKSWAGEN CC
1,083 manufacturer communications from 653 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 114 |
| 350000 EQUIPMENT | 103 |
| 110000 ELECTRICAL SYSTEM | 93 |
| 060000 ENGINE AND ENGINE COOLING | 89 |
| 060000 ENGINE (PWS) | 64 |
| 140000 AIR BAGS | 63 |
| 070000 FUEL SYSTEM, GASOLINE | 37 |
| 100000 POWER TRAIN | 32 |
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
060000 ENGINE (PWS)
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
060000 ENGINE (PWS)
VW Engine oil quality standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
010000 STEERING
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
140000 AIR BAGS
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.
140000 AIR BAGS
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
160000 STRUCTURE
Strut or Shock leak assessment.
140000 AIR BAGS
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,414 Volkswagen owners in the State of Colorado on February 13, 2023.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
140000 AIR BAGS
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,743 Volkswagen owners in the State of New York on October 17, 2022.
070000 FUEL SYSTEM, GASOLINE
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
140000 AIR BAGS
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.
160000 STRUCTURE
update to required vehicle wash shampoo.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on Ju
140000 AIR BAGS
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217 VW owners in the State of Virginia on July 21, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality check. Update to model and model year applicability.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
100000 POWER TRAIN
Auto Trans fluid requirements.
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to attachments.
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to attachments.
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
060000 ENGINE (PWS)
Engine oil pressure priming.
353000 EQUIPMENT:ELECTRICAL
Diagnostic aid for DTC P0088 & P1025.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using recommended VW test equipment.
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
140000 AIR BAGS
In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-22-03
120000 EXTERIOR LIGHTING
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
140000 AIR BAGS
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement. Update procedure and work sheet.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Discharged Battery, Diagnosis for excessive current draw.
060000 ENGINE AND ENGINE COOLING
Update model and model year applicability, introduce new coolant G12Evo.
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
140000 AIR BAGS
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022.
140000 AIR BAGS
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,571 Volkswagen owners in the state of South Carolina on January 24, 2022.
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
Showing 100 of 1,083 bulletins.