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NHTSA Campaign 17V287000

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Issued by Volkswagen Group of America, Inc. · Reported Apr 28, 2017 · 23 vehicles affected

What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

Remedy

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Vehicles affected by this recall

Make Model Year Units
VOLKSWAGEN CC 2016 23
VOLKSWAGEN CC 2017 23

Source: NHTSA Campaign 17V287000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.