2021 VOLKSWAGEN ATLAS CROSS SPORT
14 recalls, 286 complaints - 716 TSBs - 5/5 safety rating
24V464000 Jun 20, 2024
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volksw... Read more
22V815000 Oct 31, 2022
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The t... Read more
Consequence
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 an... Read more
22V514000 Jul 20, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause... Read more
Consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
22V245000 Apr 13, 2022
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence
Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy
Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
22V152000 Mar 28, 2022
AIR BAGS:SIDE/WINDOW
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger fro... Read more
Consequence
A delayed air bag deployment can increase the risk of injury.
Remedy
Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
22V086000 Feb 16, 2022
EQUIPMENT:OTHER:LABELS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, the... Read more
Consequence
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
21V892000 Nov 17, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence
A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy
Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
21V812000 Oct 15, 2021
SUSPENSION:FRONT:WHEEL BEARING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence
The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy
Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
21V616000 Aug 6, 2021
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence
A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy
Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
21V132000 Mar 3, 2021
WHEELS:RIM
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence
An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44... Read more
21V026000 Jan 27, 2021
STEERING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
20V716000 Nov 18, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, th... Read more
Consequence
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
20V712000 Nov 17, 2020
STEERING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to... Read more
20V702000 Nov 13, 2020
TIRES:SIDEWALL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's... Read more
Complaint Statistics
286 total complaints
17 crashes 5 fires 11 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 50 |
| SERVICE BRAKES | 32 |
| ENGINE | 27 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 27 |
| POWER TRAIN | 24 |
| AIR BAGS | 24 |
| UNKNOWN OR OTHER | 20 |
| FUEL/PROPULSION SYSTEM | 13 |
| STEERING | 9 |
| VEHICLE SPEED CONTROL | 6 |
EXTERIOR LIGHTING
Sep 9, 2026
Incident date: Sep 1, 2026
The Passenger DRL strip light went out. My car has approximately 75,000 miles on it. I bought it used. No warranty for this. I understand this is a common issue with this model.
VISIBILITY/WIPER
Sep 5, 2026
Incident date: Aug 20, 2026
The right daytime running lights have failed. It creates a safety hazard for driving. The only remedy is to replace the entire headlight which is costly. This is due to poor manufacturing that lets in water to damage the led.
EXTERIOR LIGHTING
Sep 5, 2026
Incident date: Aug 20, 2026
The right daytime running lights have failed. It creates a safety hazard for driving. The only remedy is to replace the entire headlight which is costly. This is due to poor manufacturing that lets in water to damage the led.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Aug 21, 2026
Incident date: Aug 18, 2026
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the vehicle was taken for an oil change, and it was discovered that the hood latch cable had either disconnected or snapped off. While attempting to open the hood, the interior hood release handle was inoperable, and the h... Read more
ENGINE
Aug 5, 2026
Incident date: Aug 2, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that upon starting the vehicle, the message “Power Low” was displayed, and the vehicle went into LIMP Mode. The vehicle was taken to a Walmart, and metal shavings were found in the oil. The vehicle was towed to the local dealer, and the co... Read more
UNKNOWN OR OTHER
Jul 30, 2026
Incident date: May 9, 2026
On 7/28 while driving my vehicle, the ABS and traction control light came on unexpectedly (the symbol with the car and squiggly line in front of it). Nothing is wrong with the vehicle for these lights to come on as I keep up with all maintenance and repairs to this suv seeing that im the only owner.... Read more
AIR BAGS
Jul 30, 2026
Incident date: May 9, 2026
On 7/28 while driving my vehicle, the ABS and traction control light came on unexpectedly (the symbol with the car and squiggly line in front of it). Nothing is wrong with the vehicle for these lights to come on as I keep up with all maintenance and repairs to this suv seeing that im the only owner.... Read more
VEHICLE SPEED CONTROL
Jul 30, 2026
Incident date: May 9, 2026
On 7/28 while driving my vehicle, the ABS and traction control light came on unexpectedly (the symbol with the car and squiggly line in front of it). Nothing is wrong with the vehicle for these lights to come on as I keep up with all maintenance and repairs to this suv seeing that im the only owner.... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jul 27, 2026
Incident date: Jul 25, 2026
My EPB malfunction light goes off for no reason and kicks my cruise control off . My transmission is now making a crazy noise. Has happened MULTIPLE times since ownership.
POWER TRAIN
Jul 27, 2026
Incident date: Jul 25, 2026
My EPB malfunction light goes off for no reason and kicks my cruise control off . My transmission is now making a crazy noise. Has happened MULTIPLE times since ownership.
POWER TRAIN
Jul 27, 2026
Incident date: Jul 25, 2026
Vehicle exhibited a fluid leak at the rear of the engine near the transmission/transfer case junction. An independent shop is currently evaluating; suspected power take-off unit failure. This matches the failure pattern described in NHTSA Defect Petition DP26001 covering 2022-2023 Acura MDX and 2021... Read more
UNKNOWN OR OTHER
Jul 21, 2026
Incident date: Jul 21, 2026
They radio screen and radio navigation system. It will run batteries down replaced 2 Batteries this year. Radio goes haywire changes channels, makes dinging sound, navigation goes off. Screen moves jumps changes volume. Hard to drive very distracting and navigation stops working. None of this will s... Read more
SERVICE BRAKES
Jul 21, 2026
Incident date: Jul 21, 2026
July 12, 2026 I returned home and parked about 10 ft from my garage. I put my car in park, turned off the motor, and went to get out, when my husband started yelling at me that the car was moving. I pumped the brake, and heard a clicking sound. The car wouldn't stop, it ran into my house. Cracking m... Read more
Crash
ELECTRICAL SYSTEM
Jul 21, 2026
Incident date: Jul 21, 2026
They radio screen and radio navigation system. It will run batteries down replaced 2 Batteries this year. Radio goes haywire changes channels, makes dinging sound, navigation goes off. Screen moves jumps changes volume. Hard to drive very distracting and navigation stops working. None of this will s... Read more
UNKNOWN OR OTHER
Jul 21, 2026
Incident date: Jul 14, 2026
July 12, 2026 I returned home and parked about 10 ft from my garage. I put my car in park, turned off the motor, and went to get out, when my husband started yelling at me that the car was moving. I pumped the brake, and heard a clicking sound. The car wouldn't stop, it ran into my house. Cracking m... Read more
Crash
ELECTRICAL SYSTEM
Jul 15, 2026
Incident date: Jul 15, 2026
I am writing to formally notify you that I have officially filed comprehensive complaints with the NHTSA (National Highway Traffic Safety Administration), the Tennessee Department of Commerce and Insurance (TDCI, Case #202604748), and the Better Business Bureau (BBB) regarding Wyatt Johnson Mazda. ... Read more
FUEL/PROPULSION SYSTEM
Jun 26, 2026
Incident date: Jan 3, 2026
First the fuel pump control module went out and now for the 3rd time the electrical to the fuel pump control module has faulted
POWER TRAIN
Jun 17, 2026
Incident date: Feb 2, 2026
Within the first year of purchase, I was going to the Toronto Airport on the 401 and the vehicles' engine power quickly reduced to about 5mi/hr. I had to pull off the freeway in fear of being rear ended. I slowly made it to a gas station, the vehicle running at reduced power for about 15min. I tur... Read more
ENGINE
Jun 17, 2026
Incident date: Feb 2, 2026
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the Check Engine warning light illuminated. The vehicle was taken to O'Reily's, where a portable diagnostic machine was used; however, no fault codes were retrieved. The contact stated that the chec... Read more
Fire
TIRES
Jun 16, 2026
Incident date: Jun 1, 2026
The contact owns a 2028 Forest River Sierra travel trailer equipped with Goodyear Tires, Tire Line: Marathon ST Trailer tire, Tire Size: 225/75/R15, DOT Number: 2V HH BLHV. The contact stated that while towing the trailer and driving approximately 20 MPH, the front passenger’s side tire experience... Read more
ELECTRICAL SYSTEM
Jun 12, 2026
Incident date: May 12, 2026
Backup camera failed to turn on.
SERVICE BRAKES
Jun 12, 2026
Incident date: May 12, 2026
This is the second time I got into an accident and the (ADAS) made me crash.. I was far enough to brake safely but the system keeps me going forward..it drags me as if there is ice on the ground..if it was off my car would not have been in any of these accidents..this feature is not safe..I feel lik... Read more
Crash
FORWARD COLLISION AVOIDANCE: WARNINGS
Jun 12, 2026
Incident date: May 12, 2026
This is the second time I got into an accident and the (ADAS) made me crash.. I was far enough to brake safely but the system keeps me going forward..it drags me as if there is ice on the ground..if it was off my car would not have been in any of these accidents..this feature is not safe..I feel lik... Read more
Crash
UNKNOWN OR OTHER
May 18, 2026
Incident date: May 11, 2026
While driving on the interstate, my sunroof suddenly exploded and glass shattered from the moveable portion of the sunroof. It sounded like a shotgun or a very loud pop. There was nothing above me on the road (i.e. no overpasses, etc) and no vehicles in front of me at the time. The sunshade was c... Read more
POWER TRAIN
May 18, 2026
Incident date: May 18, 2026
The contact owns a 2016 Ford F-150. The contact stated that while driving on the highway at approximately 60 mph the vehicle unexpectedly downshifted.
POWER TRAIN
May 12, 2026
Incident date: May 6, 2026
I own a 2022 Acura MDX SH-AWD with approximately 85,000 miles. The issue began suddenly while driving around 5 mph when two loud bangs were heard from the rear drivetrain/transfer case area. After the initial incident, the vehicle was driven home, and the problem became consistently noticeable durin... Read more
ELECTRICAL SYSTEM
May 12, 2026
Incident date: May 6, 2026
A new software update was recently released to fix a previous recall of the backup camera. Ever since that version 5 of the software was released, the display unit computer randomly resets during the drive. During the report, all blind spot, cruise control, lane sensing, sensors, etc are not working... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 12, 2026
Incident date: May 6, 2026
Several times the automatic emergency braking system has engaged when there is no obstruction in front of me. In addition, several times the automatic emergency braking system has flashed a warning when there is no obstruction in front of me. Both of these situations are very dangerous and can cause... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
May 12, 2026
Incident date: May 6, 2026
A new software update was recently released to fix a previous recall of the backup camera. Ever since that version 5 of the software was released, the display unit computer randomly resets during the drive. During the report, all blind spot, cruise control, lane sensing, sensors, etc are not working... Read more
EXTERIOR LIGHTING
May 8, 2026
Incident date: Feb 9, 2026
I bought my vehicle around May 2024. Initially, everything seemed fine. However, I noticed that my car was starting to slow down and would enter limp mode, preventing me from exceeding a certain mileage. Subsequently, all the lights on my dashboard began flashing, prompting me to pull over and call ... Read more
STEERING
Apr 30, 2026
Incident date: Apr 1, 2024
Defective sway bar links
SUSPENSION
Apr 30, 2026
Incident date: Apr 1, 2024
Defective sway bar links
STRUCTURE:BODY
Apr 24, 2026
Incident date: Oct 18, 2024
Roof molding detached from driver's side of 2023 Land Rover Discovery Sport, upon arriving at home checked the passenger side and it came off without excerpting any force. Subsequent check on search engines indicate this may be a common occurrence in recent model Land Rover SUVs. I ran a VIN check f... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 13, 2026
Incident date: Jan 14, 2026
Description of Incident: On February 9, 2026, at approximately 3:00 PM, I was driving my 2021 Kia Soul on Calvine Road and Winterberry in Elk Grove, CA. A vehicle suddenly merged into my path. I immediately attempted to apply the brakes, but the pedal failed to depress or engage normally. Despite th... Read more
Crash
UNKNOWN OR OTHER
Feb 2, 2026
Incident date: Jan 30, 2026
My car turned off while it was in drive. The oil pressure light flashed on for a second then disappeared. The car did not have anything else seem like it is wrong. I was put in dangers way because it turned off right before I was about to turn onto a very busy street and if it had done that in the m... Read more
UNKNOWN OR OTHER
Jan 8, 2026
Incident date: Jul 1, 2024
Nissan still has not provided a remedy for recall number Nissan recall R24B2 NHTSA 24V700000. This prevents me from being able to access the full use of the car because I cannot fast charge without risk of damaging the EV battery. Just last week I had to borrow a gas car and pay for gas in order to ... Read more
AIR BAGS
Jan 3, 2026
Incident date: Dec 30, 2025
Airbags deployed without collision or any bumps or anything. I was pulling out of parking space in public parking lot. I turned my wheel to the left and the airbags deployed.
POWER TRAIN
Dec 12, 2025
Incident date: Dec 10, 2025
Throttle lags/hesitates at times when accelerating from a stop.
ELECTRICAL SYSTEM
Oct 19, 2025
Incident date: Jul 1, 2025
Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the r... Read more
POWER TRAIN
Oct 19, 2025
Incident date: Jul 1, 2025
Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the r... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Oct 19, 2025
Incident date: Jul 1, 2025
Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the r... Read more
POWER TRAIN
Oct 14, 2025
Incident date: Oct 11, 2025
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that on one occasion, while attempting to stop the vehicle, the brake was depressed and the rear wheels locked up, and the vehicle jerked extremely hard. The contact stated that when the vehicle jerked, it felt like another vehicle... Read more
VEHICLE SPEED CONTROL
Oct 14, 2025
Incident date: Oct 11, 2025
I was driving my car and came to a near stop. when I attempted to drive the car again the vehicle displayed a message to shift to park and then restart the vehicle. I did that and was able to drive another 30 miles home. The next day, I drove the car 20 miles to get an oil change. When I drove a mil... Read more
UNKNOWN OR OTHER
Aug 25, 2025
Incident date: Aug 20, 2025
Prolonged starter cycle with engine rattling noise
POWER TRAIN
Aug 25, 2025
Incident date: Aug 20, 2025
The contact owns a 2012 Ford F-150. The contact stated that while driving on several occasions at various speeds, the transmission unexpectedly downshifted, and the vehicle decelerated. The contact stated that the power train warning light was illuminated. The vehicle was taken to a dealer and was d... Read more
UNKNOWN OR OTHER
Aug 25, 2025
Incident date: Aug 20, 2025
Third break light has started to leak inside the cab of vehicle. Causing a wet musty smell, possibly mold, and staining.
STRUCTURE:BODY
Aug 20, 2025
Incident date: Aug 12, 2025
The interior door handle of the driver's side door snapped, which does not allow the driver to open the door at all. In the event of a crash, fire, or emergency, the door can only be opened from the exterior. This is a widespread issue with this model of car, which Mercedes-Benz is very aware of. T... Read more
ENGINE
Aug 7, 2025
Incident date: Mar 4, 2025
This vehicle experience is intermittent installing or fails to restart after the engine shut down I verified there are currently no open recalls and I believe this may be related to a known PCM or emissions related issue
STRUCTURE:BODY
Jul 24, 2025
Incident date: Jul 1, 2025
I am reporting a recurring issue with the front bumper misalignment on my 2025 Toyota Camry, which may indicate a widespread manufacturing defect. Shortly after purchasing the vehicle from Toyota Direct March 2025, I noticed that the front bumper was visibly misaligned, with uneven gaps near the hea... Read more
VEHICLE SPEED CONTROL
Jul 18, 2025
Incident date: Jul 15, 2025
My Tesla Model 3 disengaged cruise control while going 68 mph and braked hard for no apparent reason. I was driving northbound on I-405 at 3:45 a.m. going to LAX airport in the number 3 or 4 of six or seven lanes. Cruise control had been activated for at least 10 minutes before the incident at a s... Read more
Showing 50 of 286 complaints.
NHTSA Safety Ratings, 2021 VOLKSWAGEN ATLAS CROSS SPORT
2021 Volkswagen Atlas Cross Sport SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2021 VOLKSWAGEN ATLAS CROSS SPORT
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.6L 6-cyl, Automatic (S8) (Front-Wheel Drive) | 18.0 | 23.0 | 20.0 | Regular | $3,350 |
| 2.0L 4-cyl, Automatic (S8) (Front-Wheel Drive) | 21.0 | 24.0 | 22.0 | Regular | $3,050 |
CO2 Emissions: 453.0 g/mile (Small Sport Utility Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2021 VOLKSWAGEN ATLAS CROSS SPORT
716 manufacturer communications from 445 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 84 |
| 060000 ENGINE AND ENGINE COOLING | 69 |
| 110000 ELECTRICAL SYSTEM | 62 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 40 |
| 980000 UNKNOWN OR OTHER | 31 |
| 353000 EQUIPMENT:ELECTRICAL | 26 |
| 160000 STRUCTURE | 26 |
| 060000 ENGINE (PWS) | 22 |
V0124042073713_1
Apr 30, 2024
980000 UNKNOWN OR OTHER
Update Engine/Motor Control Module programming for Implausible EVAP System Leak Detection DTC P148D.
V171905201285571
Apr 10, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
V9123032070941_2
Mar 19, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
V9123032070941_2
Mar 19, 2024
350000 EQUIPMENT
Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
V871808204903921
Mar 11, 2024
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
V871808204903921
Mar 11, 2024
980000 UNKNOWN OR OTHER
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
V392001206039111
Feb 29, 2024
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
Bevel box leaking, update to Arteon labor operation numbers.
TT 01 19 05_6
Feb 22, 2024
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory
V171901201285570
Feb 22, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
V5719022055190_5
Feb 19, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Remote Key testing & replacement.
V5719022055190_5
Feb 19, 2024
980000 UNKNOWN OR OTHER
Remote Key testing & replacement.
V171901201285569
Jan 25, 2024
060000 ENGINE (PWS)
VW Engine oil quality standards
V171901201285569
Jan 25, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
TT 87 19 02_3
Jan 18, 2024
138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH
A/C Compressor leak diagnosis
TT 87 19 02_3
Jan 18, 2024
980000 UNKNOWN OR OTHER
A/C Compressor leak diagnosis
TT 91 24 01
Jan 11, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Addressing Cybersecurity or Vehicle Hack concerns
V691901201047916
Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
SM 01-2024
Jan 9, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V4521012062957-4
Dec 18, 2023
118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
V4521012062957-4
Dec 18, 2023
980000 UNKNOWN OR OTHER
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
V4521012062957-4
Dec 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
V001901204059013
Dec 14, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Paint inspection during Perfect Delivery Inspection (PDI)
VWP-23-08
Dec 12, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.
VWP-23-08
Dec 12, 2023
980000 UNKNOWN OR OTHER
This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.
V9723022072446_1
Dec 12, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V9723022072446_1
Dec 12, 2023
116400 ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V9723022072446_1
Dec 12, 2023
115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V9723022072446_1
Dec 12, 2023
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V9723022072446_1
Dec 12, 2023
980000 UNKNOWN OR OTHER
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V0123112071951_1
Dec 11, 2023
060000 ENGINE AND ENGINE COOLING
Update Program for engine/motor control module -J623- due to cold start misfire DTC's detected.
SM 61-2023
Dec 1, 2023
980000 UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 61-2023
Dec 1, 2023
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V171901201285568
Nov 22, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V171901201285568
Nov 22, 2023
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
V871810204370421
Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V9123052071957_1
Nov 6, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
MIB3 Infotainment Poor Radio Quality
V9123052071957_1
Nov 6, 2023
110000 ELECTRICAL SYSTEM
MIB3 Infotainment Poor Radio Quality
V171901201285567
Oct 30, 2023
060000 ENGINE (PWS)
VW Engine oil quality standards
V9123042071790_1
Oct 18, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
MIB infotainment system recovery for unresponsive condition.
V0123092071325_1
Oct 18, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Update Programming in Engine/Motor Control Module, DTC P054A
SunroofFAQ_V2
Sep 28, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
VWP-23-06_V2
Sep 28, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
V171905201285566
Sep 28, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V271901201189425
Sep 7, 2023
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V871808204903919
Sep 5, 2023
060000 ENGINE AND ENGINE COOLING
Flushing an R1234YF A/C circuit using a flush machine
V0018092053065_4
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
SunroofFAQ
Aug 22, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions
VWP-23-06
Aug 22, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension
V171901201285565
Aug 21, 2023
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
TT 001601_6
Aug 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
V9123032070941_1
Jul 24, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Update programming for MIB3 infotainment system
V9123032070941_1
Jul 24, 2023
110000 ELECTRICAL SYSTEM
Update programming for MIB3 infotainment system
V4622022067177_2
Jul 13, 2023
030000 BRAKES (PWS)
Brake repair or replacement instruction.
V461902201517332
Jul 13, 2023
030000 BRAKES (PWS)
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
V461902201517332
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
V461902201517332
Jul 13, 2023
350000 EQUIPMENT
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
V271503201607612
Jul 13, 2023
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
V171901201285564
Jul 10, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
SM 03-2023
Jun 29, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V271901201189424
Jun 28, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V2719012011894_2
Jun 28, 2023
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319
Jun 27, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
V171803203720116
Jun 26, 2023
060000 ENGINE AND ENGINE COOLING
Correct engine oil level during Perfect Delivery Inspection (PDI)
V371802203397511
Jun 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
V171806201781318
Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
V171806201781318
Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285563
Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
V171901201285563
Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
V3416022034406_6
Jun 15, 2023
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
V3416022034406_6
Jun 15, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
V0116132033805_8
Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
V001713203384619
Jun 15, 2023
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
V011615201481517
Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
V011615201481517
Jun 15, 2023
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
VCarNetCE
Jun 13, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update
V171901201285562
May 30, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
SM 02-2023
May 24, 2023
160000 STRUCTURE
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 02-2023
May 24, 2023
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V191701202254810
May 22, 2023
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
TT 27 20 02_3
May 4, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery adaptation procedure when battery label is missing.
TT 27 20 02_3
May 4, 2023
355100 EQUIPMENT:OTHER:LABELS
Battery adaptation procedure when battery label is missing.
V012306_2067868
Apr 27, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Engine Control Module Programming update.
V171901201285560
Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
VWP-23-04
Apr 20, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This Document informs dealers on VWP-23-04
TT 96 18 01_2
Mar 23, 2023
350000 EQUIPMENT
Driving Profile Selection Control Head -E881- Failure due to Contamination.
TT 57 21 01_5
Mar 23, 2023
353000 EQUIPMENT:ELECTRICAL
KESSY Key Adaptation.
V171901201285559
Mar 21, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
SM 14-2023
Mar 17, 2023
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
TT 27 19 02_3
Mar 16, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby
V271902203397810
Mar 16, 2023
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
V012302_2069588
Feb 27, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EVAP components available separately or as an assembly.
V4016012043146_2
Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
VIN4APIN20230213
Feb 13, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101
V5719022055190_4
Feb 13, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Procedure before remote key battery replacement
VIN4APIN20230206
Feb 6, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d
VIN4APIN20230206
Feb 6, 2023
070000 FUEL SYSTEM, GASOLINE
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d
V171901201285558
Feb 6, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VIN4APIN20230206
Feb 6, 2023
150000 SEAT BELTS
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d
VWP-23-01
Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
VIN4APIN20230202
Feb 2, 2023
140000 AIR BAGS
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d
Showing 100 of 716 bulletins.
VOLKSWAGEN ATLAS CROSS SPORT - All Years Overview
Complete safety history for the VOLKSWAGEN ATLAS CROSS SPORT across all model years (2020, 2026).
53
Total Recalls
801
Total Complaints
0
Investigations
35
Reported Crashes
17
Reported Fires
0
Reported Deaths