2021 VOLKSWAGEN ATLAS CROSS SPORT
14 recalls, 282 complaints - 716 TSBs - 5/5 safety rating
24V464000 Jun 20, 2024
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volksw... Read more
22V815000 Oct 31, 2022
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The t... Read more
Consequence
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 an... Read more
22V514000 Jul 20, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause... Read more
Consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
22V245000 Apr 13, 2022
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence
Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy
Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
22V152000 Mar 28, 2022
AIR BAGS:SIDE/WINDOW
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger fro... Read more
Consequence
A delayed air bag deployment can increase the risk of injury.
Remedy
Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
22V086000 Feb 16, 2022
EQUIPMENT:OTHER:LABELS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, the... Read more
Consequence
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
21V892000 Nov 17, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence
A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy
Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
21V812000 Oct 15, 2021
SUSPENSION:FRONT:WHEEL BEARING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence
The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy
Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
21V616000 Aug 6, 2021
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence
A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy
Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
21V132000 Mar 3, 2021
WHEELS:RIM
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence
An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44... Read more
21V026000 Jan 27, 2021
STEERING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
20V716000 Nov 18, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, th... Read more
Consequence
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
20V712000 Nov 17, 2020
STEERING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to... Read more
20V702000 Nov 13, 2020
TIRES:SIDEWALL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's... Read more
Complaint Statistics
282 total complaints
14 crashes 4 fires 11 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 52 |
| ENGINE | 31 |
| SERVICE BRAKES | 31 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 25 |
| AIR BAGS | 23 |
| POWER TRAIN | 18 |
| UNKNOWN OR OTHER | 17 |
| FUEL/PROPULSION SYSTEM | 13 |
| STEERING | 10 |
| EXTERIOR LIGHTING | 7 |
AIR BAGS
Aug 5, 2026
Incident date: Aug 2, 2026
Got an airbag alert light on driver console. Took it to VW dealer in [XXX]. They said the driver side airbag has a short to ground. And it’s not covered under the warranty. And it’s $2000 to fix. There has been a lot of problems with the wire harness from the manufacturer. And I feel lik... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 30, 2026
Incident date: May 9, 2026
My 2021 Volkswagen Atlas Cross Sport has experienced intermittent electrical failures while driving, including at highway speeds. The infotainment system first began shutting off intermittently around April 2026. At times, I had to pull over, place the vehicle in Park, turn it off, and restart it m... Read more
LANE DEPARTURE: ASSIST
Jul 30, 2026
Incident date: May 9, 2026
My 2021 Volkswagen Atlas Cross Sport has experienced intermittent electrical failures while driving, including at highway speeds. The infotainment system first began shutting off intermittently around April 2026. At times, I had to pull over, place the vehicle in Park, turn it off, and restart it m... Read more
ELECTRICAL SYSTEM
Jul 30, 2026
Incident date: May 9, 2026
My 2021 Volkswagen Atlas Cross Sport has experienced intermittent electrical failures while driving, including at highway speeds. The infotainment system first began shutting off intermittently around April 2026. At times, I had to pull over, place the vehicle in Park, turn it off, and restart it m... Read more
FUEL/PROPULSION SYSTEM
Jul 27, 2026
Incident date: Jul 25, 2026
This has happened to me a total of three times now And I have had the car one month. It stopped on me again in the middle of traffic Just driving without warning without any indicating lights on on June 25th. It stopped on me prior on July 21st and I just got it out of the shop July 24th. This is ve... Read more
ENGINE
Jul 27, 2026
Incident date: Jul 25, 2026
This has happened to me a total of three times now And I have had the car one month. It stopped on me again in the middle of traffic Just driving without warning without any indicating lights on on June 25th. It stopped on me prior on July 21st and I just got it out of the shop July 24th. This is ve... Read more
ELECTRICAL SYSTEM
Jul 27, 2026
Incident date: Jul 25, 2026
This has happened to me a total of three times now And I have had the car one month. It stopped on me again in the middle of traffic Just driving without warning without any indicating lights on on June 25th. It stopped on me prior on July 21st and I just got it out of the shop July 24th. This is ve... Read more
ENGINE
Jul 21, 2026
Incident date: Jul 21, 2026
I have not the slightest idea what is going on with the vehicle that I just bought on June 25th 2026. I have a 2021 Volkswagen Atlas crossover and the car stopped on me three times today. And when I arrived in my garage it said that the engine was hot. I will be taking it to the dealership tomorrow.
UNKNOWN OR OTHER
Jul 21, 2026
Incident date: Jul 21, 2026
I have not the slightest idea what is going on with the vehicle that I just bought on June 25th 2026. I have a 2021 Volkswagen Atlas crossover and the car stopped on me three times today. And when I arrived in my garage it said that the engine was hot. I will be taking it to the dealership tomorrow.
SERVICE BRAKES
Jul 21, 2026
Incident date: Jul 14, 2026
When I am driving the vehicle the brakes are always squeaking. When I took it to the dealership they stated that there was nothing wrong with the brakes. When I Google this this seems to be a common issue with the Volkswagen Atlas. But one thing also just the other day when I stopped on the brakes ... Read more
FUEL/PROPULSION SYSTEM
Jul 21, 2026
Incident date: Jul 21, 2026
I have not the slightest idea what is going on with the vehicle that I just bought on June 25th 2026. I have a 2021 Volkswagen Atlas crossover and the car stopped on me three times today. And when I arrived in my garage it said that the engine was hot. I will be taking it to the dealership tomorrow.
EXTERIOR LIGHTING
Jul 15, 2026
Incident date: Jul 15, 2026
Right side daytime running light went out. Confirmed by dealer and headlamp assembly was replaced.
FORWARD COLLISION AVOIDANCE: WARNINGS
Jun 26, 2026
Incident date: Jan 3, 2026
I was approaching an exit on the highway going about 60 mph when my car braked suddenly causing rapid deceleration. I was not touching the brake pedal and in fact tried to push the accelerator to no effect. Only lasted a few seconds but very frightening as there were cars behind me also driving at t... Read more
STEERING
Jun 17, 2026
Incident date: Feb 2, 2026
WHEN YOU PRESS ON THE GAS ACCELERATOR- THE CAR ONLY MOVES AT A FEW MILES PER HOUR. THIS IS INTERMITTENT BUT MAKES THE CAR UNDRIVEABLE AND VERY DANGEROUS TO DRIVE IN TRAFFIC. THE THROTTLE BODY WAS REPLACED BUT NOW GENEIS SAYS IT IS ANOTHER ELECTRICAL ISSUE AND THE CAR NEEDS A NEW HARNESS- BUT GENSIS... Read more
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
Jun 17, 2026
Incident date: Feb 2, 2026
My 2018 Chrysler Pacifica suddenly had the AC unit blowing hot air at ~82k miles and 8-years of life. The unit died and as a family vehicle at the start of summer, I'm unable to carry my young children in it in the heat safely as it blows hot air regardless of the specified temp. Took it in for anal... Read more
EXTERIOR LIGHTING
Jun 16, 2026
Incident date: Jun 1, 2026
Regarding headlight warnings and horn malfunction and/or other possible electrical safety issues. (in addition to previous entry for brake a malfunction) On a few occasions (in addition to the mentioned intermittent brake malfunction) the motorcycle "low beam" headlight has stopped on occasion givi... Read more
ELECTRICAL SYSTEM
Jun 12, 2026
Incident date: May 12, 2026
The vehicle has ghost braking issues and on top of all the screens go black periodically for no reason at all(they aren’t being touched).
ENGINE
Jun 12, 2026
Incident date: May 12, 2026
Hard shifting when at high speeds
ELECTRICAL SYSTEM
Jun 12, 2026
Incident date: May 12, 2026
I had brought my Honda Accord into Honda of Muskogee to have the touchscreen looked at for ghost touching while the car was still under warranty. On the very first visit, the morning I brought it in the temperature was low and it was nice outside and they could not reproduce the issue. They also did... Read more
EXTERIOR LIGHTING
May 18, 2026
Incident date: May 11, 2026
At 76000 miles, the daytime running light on the passenger side went out. I took the vehicle into the dealership for repair and I was told that because there is an internal open circuit, the entire headlight assembly will need to be replaced. I was quoted $1600 for the part, not including labor. Thi... Read more
EXTERIOR LIGHTING
May 18, 2026
Incident date: May 18, 2026
Daytime running lights are non replaceable and a hazard left unfixed. The dealer refuses to acknowledge this or do anything but charge me 1600 dollars to replace. We don't have that kind of money just sitting around these days and they refuse to do anything. DRLs are critical for visibility. We had ... Read more
SUSPENSION
May 12, 2026
Incident date: May 6, 2026
Subject: Formal Safety Complaint – Structural Manufacturing Defect – 2021 VW Atlas Cross Sport (VIN: [XXX] ) To the NHTSA and Volkswagen Customer CARE: I am formally reporting a significant safety hazard regarding my 2021 Volkswagen Atlas Cross Sport. Incident Details: Incident Date: 05/07/202... Read more
POWER TRAIN
May 12, 2026
Incident date: May 6, 2026
6.2 liter engine seized on the interstate, I lost propulsion as the car switched to neural on it's own. Auto was towed to Applegate Chevrolet in Flint, MI
ELECTRICAL SYSTEM
May 12, 2026
Incident date: May 6, 2026
Many times the rear tailgate fails to open completely or close completely when the button is pressed. This has caused me to bump my head on the partially opened tailgate. The dealer has replaced the tailgate motor but it has not fixed the problem.
STEERING
May 12, 2026
Incident date: May 6, 2026
Subject: Formal Safety Complaint – Structural Manufacturing Defect – 2021 VW Atlas Cross Sport (VIN: [XXX] ) To the NHTSA and Volkswagen Customer CARE: I am formally reporting a significant safety hazard regarding my 2021 Volkswagen Atlas Cross Sport. Incident Details: Incident Date: 05/07/202... Read more
ENGINE AND ENGINE COOLING
May 8, 2026
Incident date: Feb 9, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted immediately, but the failure persisted twice, causing the contact to wait for the ve... Read more
ENGINE
Apr 30, 2026
Incident date: Apr 1, 2024
My CX-5 has 86,120 miles. I noticed a burnt oil smell coming into the car and later found oil droplets on my garage floor. I took it in to my neighborhood garage and they found an oil leak coming from the cylinder head. They recommended I take to my Mazda dealer. I had it towed to Pearson Mazda, Ric... Read more
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Apr 30, 2026
Incident date: Apr 1, 2024
This just showed in my 2021 Toyota Venza. I heard that this is is common issue for all Toyota but was not corrected .
UNKNOWN OR OTHER
Apr 24, 2026
Incident date: Oct 18, 2024
There is no incident that lead to this part breaking. My sunroof broke when it was opened. A part fell out of the assembly into the car. The sunroof will now not open fully or close fully. It's a hazard because I'm not sure if the glass is properly attached to my car and can fly off. I took this to ... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Feb 13, 2026
Incident date: Jan 14, 2026
Description of Incident: On February 9, 2026, at approximately 3:00 PM, I was driving my 2021 Kia Soul on Calvine Road and Winterberry in Elk Grove, CA. A vehicle suddenly merged into my path. I immediately attempted to apply the brakes, but the pedal failed to depress or engage normally. Despite th... Read more
Crash
HYBRID PROPULSION SYSTEM
Feb 2, 2026
Incident date: Jan 30, 2026
The contact owns a 2026 Toyota Camry Hybrid. The contact stated that while driving approximately 65 MPH, the vehicle suddenly decelerated, with an audible beeping alarm activated and the check engine warning light illuminated. The message "Hybrid System Malfunction" was displayed. The vehicle was im... Read more
ENGINE
Jan 8, 2026
Incident date: Jul 1, 2024
Manufacturer is refusing recall engine replacement alleging neglect without proof of causation. Vehicle has documented maintenance. Denial appears improper under recall compliance law.
SUSPENSION
Jan 3, 2026
Incident date: Dec 30, 2025
There was a safety recall for the rear arm control and excessive rust, Honda said they fixed it back in 2018… out of no where my car lost control and caused me to crash, I brought the car back to Honda and the rear arm bracket broke off due to excessive rust however Honda states it was repaired an... Read more
Crash
VEHICLE SPEED CONTROL
Dec 12, 2025
Incident date: Dec 10, 2025
Throttle lags/hesitates at times when accelerating from a stop.
POWER TRAIN
Oct 19, 2025
Incident date: Jul 1, 2025
Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the r... Read more
ENGINE
Oct 19, 2025
Incident date: Jul 1, 2025
My turbo had a nut come loose twice, once after having the turbo completely replaced. This has lead to a head gasket failure.
ELECTRICAL SYSTEM
Oct 19, 2025
Incident date: Jul 1, 2025
Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the r... Read more
ENGINE
Oct 14, 2025
Incident date: Oct 11, 2025
I was driving my car and came to a near stop. when I attempted to drive the car again the vehicle displayed a message to shift to park and then restart the vehicle. I did that and was able to drive another 30 miles home. The next day, I drove the car 20 miles to get an oil change. When I drove a mil... Read more
VEHICLE SPEED CONTROL
Oct 14, 2025
Incident date: Oct 11, 2025
I was driving my car and came to a near stop. when I attempted to drive the car again the vehicle displayed a message to shift to park and then restart the vehicle. I did that and was able to drive another 30 miles home. The next day, I drove the car 20 miles to get an oil change. When I drove a mil... Read more
UNKNOWN OR OTHER
Aug 25, 2025
Incident date: Aug 20, 2025
Third break light has started to leak inside the cab of vehicle. Causing a wet musty smell, possibly mold, and staining.
UNKNOWN OR OTHER
Aug 25, 2025
Incident date: Aug 20, 2025
Prolonged starter cycle with engine rattling noise
EXTERIOR LIGHTING
Aug 25, 2025
Incident date: Aug 20, 2025
Third break light has started to leak inside the cab of vehicle. Causing a wet musty smell, possibly mold, and staining.
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 20, 2025
Incident date: Aug 12, 2025
On July 30, 2025, my Honda’s Collision Mitigation Braking System (CMBS) randomly activated without any obstacles in front of the vehicle. Since then, this issue has happened numerous times while driving. When the incident occurs, the system flashes a “Brake” warning and suddenly applies the br... Read more
ENGINE
Aug 7, 2025
Incident date: Mar 4, 2025
The vehicle’s shift control module in the transmission is malfunctioning. The vehicle is shifting hard and having trouble finding the gears. The safety issue is that this is a known GMC transmission malfunction with the risk that the rear wheels can lock up when downshifting in the higher gears. ... Read more
ENGINE
Jul 24, 2025
Incident date: Jul 1, 2025
While driving on the highway, experienced loss of power and flashing check engine light, subsequently causing engine knock and engine failure. This situation could have caused an accident and put myself and others at risk. It is understood the manufacturer has recalled more than one million vehicl... Read more
ENGINE
Jul 18, 2025
Incident date: Jul 15, 2025
The water pump failed at 49000 miles left me with a repair of $1500 at Kendall Toyota dealership
POWER TRAIN
Jul 18, 2025
Incident date: Jul 15, 2025
I used the 4 wheel drive and received message that clutch was hot, then received message to service transmission. Vehicle went into limp mode. Drove at speeds of 35 to 40 miles an hour. 50 miles an hour down hill. Had to drive access roads because [XXX] traffic is 75 miles per hour. Sever... Read more
BACK OVER PREVENTION: WARNINGS
Jul 18, 2025
Incident date: Jul 15, 2025
I’m the owner of a 2025 Kia Sportage PHEV and I’m experiencing a critical software bug: the car does not retain my custom driver assistance settings. Specifically, I have a bike rack installed on the rear hitch. I disable automatic rear emergency braking to avoid false stops when reversing, but... Read more
POWER TRAIN
Jul 13, 2025
Incident date: Jul 12, 2025
Vehicle hesitation, transmission slippage at low speeds for up shifting and hard shifting. Pulled out of a parking lot onto a main road from stop and my vehicle would not upshift and sounded like I was in neutral and would not accelerate. I had a vehicle behind me that almost rear ended me, I pulle... Read more
FUEL/PROPULSION SYSTEM
Jul 12, 2025
Incident date: Jun 18, 2025
I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it cons... Read more
Showing 50 of 282 complaints.
NHTSA Safety Ratings, 2021 VOLKSWAGEN ATLAS CROSS SPORT
2021 Volkswagen Atlas Cross Sport SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2021 VOLKSWAGEN ATLAS CROSS SPORT
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.6L 6-cyl, Automatic (S8) (Front-Wheel Drive) | 18.0 | 23.0 | 20.0 | Regular | $3,100 |
| 2.0L 4-cyl, Automatic (S8) (Front-Wheel Drive) | 21.0 | 24.0 | 22.0 | Regular | $2,800 |
CO2 Emissions: 453.0 g/mile (Small Sport Utility Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2021 VOLKSWAGEN ATLAS CROSS SPORT
716 manufacturer communications from 445 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 84 |
| 060000 ENGINE AND ENGINE COOLING | 69 |
| 110000 ELECTRICAL SYSTEM | 62 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 40 |
| 980000 UNKNOWN OR OTHER | 31 |
| 353000 EQUIPMENT:ELECTRICAL | 26 |
| 160000 STRUCTURE | 26 |
| 060000 ENGINE (PWS) | 22 |
V0124042073713_1
Apr 30, 2024
980000 UNKNOWN OR OTHER
Update Engine/Motor Control Module programming for Implausible EVAP System Leak Detection DTC P148D.
V171905201285571
Apr 10, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
V9123032070941_2
Mar 19, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
V9123032070941_2
Mar 19, 2024
350000 EQUIPMENT
Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
V871808204903921
Mar 11, 2024
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
V871808204903921
Mar 11, 2024
980000 UNKNOWN OR OTHER
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
V392001206039111
Feb 29, 2024
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
Bevel box leaking, update to Arteon labor operation numbers.
TT 01 19 05_6
Feb 22, 2024
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory
V171901201285570
Feb 22, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
V5719022055190_5
Feb 19, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Remote Key testing & replacement.
V5719022055190_5
Feb 19, 2024
980000 UNKNOWN OR OTHER
Remote Key testing & replacement.
V171901201285569
Jan 25, 2024
060000 ENGINE (PWS)
VW Engine oil quality standards
V171901201285569
Jan 25, 2024
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
TT 87 19 02_3
Jan 18, 2024
138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH
A/C Compressor leak diagnosis
TT 87 19 02_3
Jan 18, 2024
980000 UNKNOWN OR OTHER
A/C Compressor leak diagnosis
TT 91 24 01
Jan 11, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Addressing Cybersecurity or Vehicle Hack concerns
V691901201047916
Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
SM 01-2024
Jan 9, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V4521012062957-4
Dec 18, 2023
118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
V4521012062957-4
Dec 18, 2023
980000 UNKNOWN OR OTHER
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
V4521012062957-4
Dec 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
V001901204059013
Dec 14, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Paint inspection during Perfect Delivery Inspection (PDI)
VWP-23-08
Dec 12, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.
VWP-23-08
Dec 12, 2023
980000 UNKNOWN OR OTHER
This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.
V9723022072446_1
Dec 12, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V9723022072446_1
Dec 12, 2023
116400 ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V9723022072446_1
Dec 12, 2023
115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V9723022072446_1
Dec 12, 2023
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V9723022072446_1
Dec 12, 2023
980000 UNKNOWN OR OTHER
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
V0123112071951_1
Dec 11, 2023
060000 ENGINE AND ENGINE COOLING
Update Program for engine/motor control module -J623- due to cold start misfire DTC's detected.
SM 61-2023
Dec 1, 2023
980000 UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 61-2023
Dec 1, 2023
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V171901201285568
Nov 22, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V171901201285568
Nov 22, 2023
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
V871810204370421
Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V9123052071957_1
Nov 6, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
MIB3 Infotainment Poor Radio Quality
V9123052071957_1
Nov 6, 2023
110000 ELECTRICAL SYSTEM
MIB3 Infotainment Poor Radio Quality
V171901201285567
Oct 30, 2023
060000 ENGINE (PWS)
VW Engine oil quality standards
V9123042071790_1
Oct 18, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
MIB infotainment system recovery for unresponsive condition.
V0123092071325_1
Oct 18, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Update Programming in Engine/Motor Control Module, DTC P054A
SunroofFAQ_V2
Sep 28, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
VWP-23-06_V2
Sep 28, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
V171905201285566
Sep 28, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
V271901201189425
Sep 7, 2023
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V871808204903919
Sep 5, 2023
060000 ENGINE AND ENGINE COOLING
Flushing an R1234YF A/C circuit using a flush machine
V0018092053065_4
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
SunroofFAQ
Aug 22, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions
VWP-23-06
Aug 22, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension
V171901201285565
Aug 21, 2023
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
TT 001601_6
Aug 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
V9123032070941_1
Jul 24, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Update programming for MIB3 infotainment system
V9123032070941_1
Jul 24, 2023
110000 ELECTRICAL SYSTEM
Update programming for MIB3 infotainment system
V4622022067177_2
Jul 13, 2023
030000 BRAKES (PWS)
Brake repair or replacement instruction.
V461902201517332
Jul 13, 2023
030000 BRAKES (PWS)
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
V461902201517332
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
V461902201517332
Jul 13, 2023
350000 EQUIPMENT
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
V271503201607612
Jul 13, 2023
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
V171901201285564
Jul 10, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
SM 03-2023
Jun 29, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V271901201189424
Jun 28, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V2719012011894_2
Jun 28, 2023
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319
Jun 27, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
V171803203720116
Jun 26, 2023
060000 ENGINE AND ENGINE COOLING
Correct engine oil level during Perfect Delivery Inspection (PDI)
V371802203397511
Jun 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
V171806201781318
Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
V171806201781318
Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285563
Jun 20, 2023
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
V171901201285563
Jun 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
V3416022034406_6
Jun 15, 2023
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
V3416022034406_6
Jun 15, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
V0116132033805_8
Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
V001713203384619
Jun 15, 2023
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
V011615201481517
Jun 15, 2023
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
V011615201481517
Jun 15, 2023
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
VCarNetCE
Jun 13, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update
V171901201285562
May 30, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
SM 02-2023
May 24, 2023
160000 STRUCTURE
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 02-2023
May 24, 2023
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V191701202254810
May 22, 2023
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
TT 27 20 02_3
May 4, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery adaptation procedure when battery label is missing.
TT 27 20 02_3
May 4, 2023
355100 EQUIPMENT:OTHER:LABELS
Battery adaptation procedure when battery label is missing.
V012306_2067868
Apr 27, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Engine Control Module Programming update.
V171901201285560
Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
VWP-23-04
Apr 20, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This Document informs dealers on VWP-23-04
TT 96 18 01_2
Mar 23, 2023
350000 EQUIPMENT
Driving Profile Selection Control Head -E881- Failure due to Contamination.
TT 57 21 01_5
Mar 23, 2023
353000 EQUIPMENT:ELECTRICAL
KESSY Key Adaptation.
V171901201285559
Mar 21, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
SM 14-2023
Mar 17, 2023
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
TT 27 19 02_3
Mar 16, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby
V271902203397810
Mar 16, 2023
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
V012302_2069588
Feb 27, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EVAP components available separately or as an assembly.
V4016012043146_2
Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
VIN4APIN20230213
Feb 13, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101
V5719022055190_4
Feb 13, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Procedure before remote key battery replacement
VIN4APIN20230206
Feb 6, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d
VIN4APIN20230206
Feb 6, 2023
070000 FUEL SYSTEM, GASOLINE
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d
V171901201285558
Feb 6, 2023
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VIN4APIN20230206
Feb 6, 2023
150000 SEAT BELTS
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d
VWP-23-01
Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
VIN4APIN20230202
Feb 2, 2023
140000 AIR BAGS
Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d
Showing 100 of 716 bulletins.
VOLKSWAGEN ATLAS CROSS SPORT - All Years Overview
Complete safety history for the VOLKSWAGEN ATLAS CROSS SPORT across all model years (2020, 2026).
53
Total Recalls
778
Total Complaints
0
Investigations
25
Reported Crashes
15
Reported Fires
0
Reported Deaths