2021 VOLKSWAGEN ATLAS CROSS SPORT

14 recalls — 263 complaints — 716 TSBs — 5/5 safety rating

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volksw... Read more

271,330 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The t... Read more

Consequence

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 an... Read more

296,044 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause... Read more

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

43,091 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

Consequence

Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.

Remedy

Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.

1,382 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

AIR BAGS:SIDE/WINDOW

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger fro... Read more

Consequence

A delayed air bag deployment can increase the risk of injury.

Remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

222,892 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

EQUIPMENT:OTHER:LABELS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, the... Read more

Consequence

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Remedy

Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

3,648 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

Consequence

A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

Remedy

Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

54,429 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SUSPENSION:FRONT:WHEEL BEARING

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

Consequence

The bolts may loosen and cause a loss of control, increasing the risk of a crash.

Remedy

Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.

30 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.

Consequence

A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.

Remedy

Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.

33 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

WHEELS:RIM

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.

Consequence

An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44... Read more

128 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

STEERING

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

Consequence

A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

10,303 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, th... Read more

Consequence

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

32,048 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

STEERING

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Consequence

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to... Read more

776 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

TIRES:SIDEWALL

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

Consequence

Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's... Read more

760 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

263 total complaints 13 crashes 4 fires 11 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	55
ENGINE	29
SERVICE BRAKES	29
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	24
UNKNOWN OR OTHER	23
AIR BAGS	22
FUEL/PROPULSION SYSTEM	12
POWER TRAIN	11
STEERING	11
SERVICE BRAKES, HYDRAULIC	5

Incident date: May 18, 2026

Daytime running lights are non replaceable and a hazard left unfixed. The dealer refuses to acknowledge this or do anything but charge me 1600 dollars to replace. We don't have that kind of money just sitting around these days and they refuse to do anything. DRLs are critical for visibility. We had ... Read more

Incident date: May 11, 2026

At 76000 miles, the daytime running light on the passenger side went out. I took the vehicle into the dealership for repair and I was told that because there is an internal open circuit, the entire headlight assembly will need to be replaced. I was quoted $1600 for the part, not including labor. Thi... Read more

Incident date: May 6, 2026

Subject: Formal Safety Complaint – Structural Manufacturing Defect – 2021 VW Atlas Cross Sport (VIN: [XXX] ) To the NHTSA and Volkswagen Customer CARE: I am formally reporting a significant safety hazard regarding my 2021 Volkswagen Atlas Cross Sport. Incident Details: Incident Date: 05/07/202... Read more

Incident date: May 6, 2026

Many times the rear tailgate fails to open completely or close completely when the button is pressed. This has caused me to bump my head on the partially opened tailgate. The dealer has replaced the tailgate motor but it has not fixed the problem.

Incident date: May 6, 2026

6.2 liter engine seized on the interstate, I lost propulsion as the car switched to neural on it's own. Auto was towed to Applegate Chevrolet in Flint, MI

Incident date: May 6, 2026

Incident date: Feb 9, 2026

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted immediately, but the failure persisted twice, causing the contact to wait for the ve... Read more

Incident date: Apr 1, 2024

This just showed in my 2021 Toyota Venza. I heard that this is is common issue for all Toyota but was not corrected .

Incident date: Apr 1, 2024

Defective sway bar links

Incident date: Oct 18, 2024

My engine of the 2016 Honda Pilot can suffer a thrown rod (catastrophic engine failure) due to a defect in the connecting rods, I was driving when I heard a noise—sort of a growl—and the engine shut off. I keep up with all the maintenance, including regular oil changes. It sounds like a throw... Read more

Incident date: Jan 14, 2026

While driving highway speeds the vehicle suddenly lost power. Had to immediately pull to the shoulder of the highway with heavy traffic that got very close to my rear bumper due to the sudden decrease in speed. There was no advance warning of power loss. Upon stopping on the shoulder the vehicle ... Read more

Incident date: Jan 30, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the camera was inoperable. There were no warning lights illuminated. The local dealer was contacted and stated that parts were on back order. The v... Read more

Incident date: Jul 1, 2024

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact used force to steer to the right or left. The message "Steering Assist Fault" was displayed. The contact stated that while driving at high sp... Read more

Incident date: Dec 30, 2025

I had my car only for 4 months, but the windshield glass is broken when the car was parked on my driveway couple days ago I usually only drive my cars during weekends so the windshield glass broke without any forcing. I was asked to bring to Mazda dealer, the 495 Mazdas at Lowell MA. The technician... Read more

Incident date: Dec 10, 2025

The contact owns a 2026 Chevrolet Colorado. The contact stated that while driving 70 MPH with the adaptive cruise control engaged, while the vehicle was approaching another vehicle from the rear, the vehicle failed to automatically slow down. The contact depressed the brake pedal to get the vehicle ... Read more

Incident date: Jul 1, 2025

My vehicuel vibrate at low speed or hight speed, speed does not descrimita, the steering wheel vibrate in a very strange way, when the car hit a bump, at any speed, it vibrate like a motor, for a short period of time, and them it goes back to normal, until agiang I hit a bump

Incident date: Jul 1, 2025

Engine started to over heat and leak/burn coolant

Incident date: Jul 1, 2025

Incident date: Oct 11, 2025

On [XXX], I went to start my 2017 Ford F-250 Super Duty (6.2L) and found that it would crank but not start. On [XXX], I had the truck towed to a local certified repair shop. They diagnosed that the fuel pump control module overheated and melted into the fuse box, causing extensive electrical damage ... Read more

Incident date: Oct 11, 2025

I was driving on the freeway and the car slowed down on me, almost to a stop! This could have been fatal! I am glad I had the time to move the the right lane for emergency. This needs to be reported and don't let other VW owners deal with this issue! it's a BIG safety issue!

Incident date: Aug 20, 2025

The contact owns a 2023 Ford Transit. The contact stated that while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. The contact stated that the vehicle eventually accelerated after repeatedly depressing the accelerator pedal. There was no ... Read more

Incident date: Aug 20, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The throttle and engine. Car is available for inspection. How was your safety or the safety of others put at risk? The vehicle will lose ability to accelerate when crossing busy intersections or tra... Read more

Incident date: Aug 12, 2025

Generator/altenator. MGU system. Vehicle was hard to crank at store. After it cranked it seemed fine until I went to pull into traffic. Then it completely died In the middle of the road where I was nearly t boned by a garbage truck. All power was gone. No lights, no radio not a thing worked. After 1... Read more

Incident date: Mar 4, 2025

The contact owns a 2007 Honda Odyssey. The contact stated that while the vehicle was parked in the driveway, the rear cargo window exploded and shattered into pieces. The contact also stated that while driving on a service road at 35 MPH, the rear driver's side window exploded and shattered into pie... Read more

Incident date: Jul 1, 2025

Car shuts off as alert start flashing and beeping. Get a red flashing screen and a hazard message that states "CHECK HYBRID SYSTEM. STOP SAFELY". So far this has only happened while I was at a stop, but I have read in forums where it has happened to people while they are driver.

Incident date: Jul 15, 2025

Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge o... Read more

Incident date: Jul 15, 2025

The contact owns a 2020 Nissan Altima. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The local dealers were contacted; however, the recall information failed to show while entering the VIN information. The manufacturer was not made aware of the is... Read more

Incident date: Jul 15, 2025

I have been waiting since October 2024 to get a remedy available to fix the recall on this vehicle. Dealership won’t even look at the car since the remedy is unavailable but this is a dangerous issue to have and know about without a fix anywhere in the foreseeable future.

Incident date: Jul 12, 2025

Pulling away from a stop sign when we were driving, and when I started to excelerate the truck it just died. We were at a busy intersection and was able to pull off the road into a parking lot and had AAA come and tow the truck and took it to Poages Auto Plaza, Quincy IL. This could have been real... Read more

Incident date: Jun 18, 2025

When braking there is a lunge forward sensation that causes the van to propel forward a little. The happens intermittently and can cause scares especially when driving with children. A T-SB-0047-24 was applied and still experiencing the same issue as it did not solve the issue.

Incident date: Jun 18, 2025

Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited v... Read more

Incident date: Jun 18, 2025

The brake pedal goes to the floor when starting the truck. The dealer has confirmed it. It is available for inspection. My safety and others are in possible danger from failing brakes. The dealer has confirmed the problem. The manufacturer has been involved with the dealer. They opened a "star case"... Read more

Incident date: Jul 1, 2025

While I was drive these warning lights came on as you in the picture there are no signs of a crash. I have took my car in for service at Kia of Bradley for them to reset my system on 7/01/2025 and they have came back on and they would not go off. I feel like this is a recall on my Kia Optima 2019.

Incident date: Jul 1, 2025

Incident date: Jun 30, 2025

Transmission downshifting unexpectedly 6 to 1 during hwy speed. Also unexpected hard down shifts. No codes or warnings before or after events. Started having issue June 12th 2025. Does it once or twice daily since it began. Started case with Ford Motor Company. Talked with mechanic and tells me the ... Read more

Incident date: May 8, 2025

The contact owns a 2012 Toyota Prius V. The contact stated that while driving at an undisclosed speed, the service brakes warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the brake booster assembly and brake booster pump assembly. The vehicle was not repair... Read more

Incident date: May 8, 2025

The check engine light is illuminated. The Chevy app indicates there is an emission related concern regarding the catalyst system. After inspected, the catalytic converter bracket has a hole or is separating from the exhaust pipes. This causes the vehicle sound very loud during driving. Additionally... Read more

Incident date: Jan 1, 2025

Component: Infotainment system / touchscreen panel (Display Audio Unit) Description of Issue and Safety Concern: The infotainment touchscreen panel on my 2022 Honda Accord malfunctions intermittently and unpredictably. It rapidly and repeatedly switches between modes (e.g., FM, AM, Bluetooth, phone)... Read more

Incident date: Mar 29, 2025

Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmission fluid every week), electrical (dash board lights go off and on sometimes and do other funny stuff), back up My camera doesn’t work(car has blind spots so I need the camera to... Read more

Incident date: Mar 29, 2025

Incident date: Sep 18, 2024

The entire radio system begins to get white ghost lines which affects the rear back-up camera and rear safety systems, and it also affects the parking brakes when the vehicle is in park or stopped. The use of the radio system is required to do basic maintenance on the vehicle such as brake changes.

Incident date: Mar 7, 2025

Hello, My car has a musty smell inside the cabin. I have tried all the recommendations, such as changing the cabin filter, running the AC, and using disinfectant sprays, and the odor does not disappear. I have allergies, and when I drive my car, it feels like I can't breathe. I do not have the means... Read more

Incident date: Sep 30, 2024

Sensors go off that I will hit something when not there Remote batteries have dies three times in two years Car won't start Bluetooth doesn't connect Trunk liftgate doesn't work Volume turns off.

Incident date: Feb 20, 2025

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that during cold starts, the transmission was slipping, jerking, and banging. The failure eventually worsened and began to occur after the vehicle was driven and was warmed up. Additionally, while decelerating, the vehicle erroneou... Read more

Incident date: Feb 20, 2025

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehi... Read more

Incident date: Feb 20, 2025

While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from ha... Read more

Incident date: Feb 25, 2025

DRIVING 70 MPH ON [XXX] IN MODERATE TRAFFIC WHEN MY VEHICLE SUDDENLY SLOWED DRAMATICALLY AND BEGAN TO SHUDDER . I WAS IN THE MIDDLE LANE OF THREE WESTBOUND MARKED LANES AND WAS ALMOST HIT BY A DRIVER BEHIND ME WHICH HAD BEEN FOLLOWING TOO CLOSELY. THE CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON ... Read more

Incident date: Feb 25, 2025

The contact owned a 2012 Hyundai Accent. The contact stated that after the vehicle was occupied and parked in the residence, the contact started the vehicle to let the engine warm up went inside his home then returned outside from his home and noticed the engine was burning. The contact opened the ... Read more

Fire

Incident date: Jun 12, 2024

2018 Audi Q5 comfort System Control Module is faulty due to corrosion from water and or humidity. No incidents have occurred with my vehicle that has less than 70k miles. I purchased the vehicle as a certified pre-owned with 7700 miles on the car. The dealership claims that outside forces have cau... Read more

Showing 50 of 263 complaints.

NHTSA Safety Ratings — 2021 VOLKSWAGEN ATLAS CROSS SPORT

2021 Volkswagen Atlas Cross Sport SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	4 / 5 ★★★★☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy — 2021 VOLKSWAGEN ATLAS CROSS SPORT

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic (S8) (Front-Wheel Drive)	18.0	23.0	20.0	Regular	$3,400
2.0L 4-cyl, Automatic (S8) (Front-Wheel Drive)	21.0	24.0	22.0	Regular	$3,050

CO2 Emissions: 453.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2021 VOLKSWAGEN ATLAS CROSS SPORT

716 manufacturer communications from 445 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	84
060000 ENGINE AND ENGINE COOLING	69
110000 ELECTRICAL SYSTEM	62
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	40
980000 UNKNOWN OR OTHER	31
353000 EQUIPMENT:ELECTRICAL	26
160000 STRUCTURE	26
060000 ENGINE (PWS)	22

980000 UNKNOWN OR OTHER

Update Engine/Motor Control Module programming for Implausible EVAP System Leak Detection DTC P148D.

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions

350000 EQUIPMENT

Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

980000 UNKNOWN OR OTHER

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

Bevel box leaking, update to Arteon labor operation numbers.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

VW Engine oil quality standards

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Remote Key testing & replacement.

980000 UNKNOWN OR OTHER

Remote Key testing & replacement.

060000 ENGINE (PWS)

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH

A/C Compressor leak diagnosis

980000 UNKNOWN OR OTHER

A/C Compressor leak diagnosis

118000 ELECTRICAL SYSTEM:SOFTWARE

Addressing Cybersecurity or Vehicle Hack concerns

980000 UNKNOWN OR OTHER

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

980000 UNKNOWN OR OTHER

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Paint inspection during Perfect Delivery Inspection (PDI)

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.

980000 UNKNOWN OR OTHER

This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

116400 ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

980000 UNKNOWN OR OTHER

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

060000 ENGINE AND ENGINE COOLING

Update Program for engine/motor control module -J623- due to cold start misfire DTC's detected.

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

060000 ENGINE AND ENGINE COOLING

VW Engine oil quality standards

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

MIB3 Infotainment Poor Radio Quality

110000 ELECTRICAL SYSTEM

MIB3 Infotainment Poor Radio Quality

060000 ENGINE (PWS)

VW Engine oil quality standards

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

MIB infotainment system recovery for unresponsive condition.

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Update Programming in Engine/Motor Control Module, DTC P054A

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

353000 EQUIPMENT:ELECTRICAL

Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology

060000 ENGINE AND ENGINE COOLING

Flushing an R1234YF A/C circuit using a flush machine

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Safety Related Inquiry and Reporting

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Helpline & Parts Dept. contact information.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Update programming for MIB3 infotainment system

110000 ELECTRICAL SYSTEM

Update programming for MIB3 infotainment system

030000 BRAKES (PWS)

Brake repair or replacement instruction.

030000 BRAKES (PWS)

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

350000 EQUIPMENT

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

110000 ELECTRICAL SYSTEM

Diagnostic assistance for excessive static current draw

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine oil quality standards, update to attachments.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

110000 ELECTRICAL SYSTEM

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Version Management (SVM) instruction.

060000 ENGINE AND ENGINE COOLING

Correct engine oil level during Perfect Delivery Inspection (PDI)

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Automatic Transmission Fluid Requirements

060000 ENGINE AND ENGINE COOLING

Engine Oil Consumption Measurement Instruction and Work sheet.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Engine Oil Consumption Measurement Instruction and Work sheet.

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine Oil Standards, updated to include model year 2024.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Volkswagen Engine Oil Standards, updated to include model year 2024.

102000 POWER TRAIN:MANUAL TRANSMISSION

Noise Diagnostic for Manual Transmission vehicles.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Noise Diagnostic for Manual Transmission vehicles.

060000 ENGINE AND ENGINE COOLING

Diagnostic Aid for engine misfire.

070000 FUEL SYSTEM, GASOLINE

Gasoline fuel additive

060000 ENGINE AND ENGINE COOLING

Gasoline quality information in regards to gasoline engine performance.

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Gasoline quality information in regards to gasoline engine performance.

118000 ELECTRICAL SYSTEM:SOFTWARE

Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

160000 STRUCTURE

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Introduce new engine coolant compatible with all models and all model years.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery adaptation procedure when battery label is missing.

355100 EQUIPMENT:OTHER:LABELS

Battery adaptation procedure when battery label is missing.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Engine Control Module Programming update.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This Document informs dealers on VWP-23-04

350000 EQUIPMENT

Driving Profile Selection Control Head -E881- Failure due to Contamination.

353000 EQUIPMENT:ELECTRICAL

KESSY Key Adaptation.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine Oil Quality Standards

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby

112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Generator Replacement

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

EVAP components available separately or as an assembly.

160000 STRUCTURE

Strut or Shock leak assessment.

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Procedure before remote key battery replacement

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d

070000 FUEL SYSTEM, GASOLINE

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

150000 SEAT BELTS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWP-23-01

140000 AIR BAGS

Showing 100 of 716 bulletins.

VOLKSWAGEN ATLAS CROSS SPORT — All Years Overview

Complete safety history for the VOLKSWAGEN ATLAS CROSS SPORT across all model years (2020–2026).

50 Total Recalls

741 Total Complaints

0 Investigations

24 Reported Crashes

11 Reported Fires

2 Reported Deaths

VOLKSWAGEN ATLAS CROSS SPORT — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2025	4	29	View
2024	7	156	View
2023	6	25	View
2022	7	112	View
2021 (current)	14	263
2020	11	156	View

Other VOLKSWAGEN Models

Model	Recalls	Complaints
JETTA	249	14,075	View
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
TIGUAN	78	3,173	View