2020 VOLKSWAGEN ATLAS CROSS SPORT

11 recalls — 156 complaints — 600 TSBs — 5/5 safety rating

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volksw... Read more

271,330 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

143,053 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The t... Read more

Consequence

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 an... Read more

296,044 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

AIR BAGS:SIDE/WINDOW

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger fro... Read more

Consequence

A delayed air bag deployment can increase the risk of injury.

Remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

222,892 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

EQUIPMENT:OTHER:LABELS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, the... Read more

Consequence

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Remedy

Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

3,648 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

Consequence

A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

Remedy

Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

54,429 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

STEERING

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

Consequence

A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

10,303 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

STEERING

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Consequence

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to... Read more

776 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

TIRES:SIDEWALL

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

Consequence

Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's... Read more

760 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numb... Read more

Consequence

A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

11 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SEATS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1... Read more

5,376 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

156 total complaints 4 crashes 2 fires 4 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	32
SERVICE BRAKES	16
ENGINE	15
UNKNOWN OR OTHER	14
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	13
AIR BAGS	9
EXTERIOR LIGHTING	7
STEERING	7
POWER TRAIN	6
VEHICLE SPEED CONTROL	5

Incident date: Jun 4, 2026

We purchased a Chicco Fit360 car seat approximately two weeks ago. During normal use, we discovered that the magnetic chest clip/latch on the 5-point harness can appear to be connected but is not always mechanically latched. If the two halves of the magnetic chest clip are brought together lightly/l... Read more

Incident date: May 23, 2026

The contact owns a 2020 Volkswagen. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact stated that the vehicle was taken to the local dealer, where it was diagnosed with an error code associated with the airbag. The vehicle was repaired a... Read more

Incident date: Jan 4, 2024

Both day time running lights failed right after warranty expired. This repair requires over 2300$ repair because both entire headlights need to be replaced. This is a frequent problem that VW is aware yet refuses to rectify. It cause my vehicle to be less visible because of aporr design by VW.

Incident date: Mar 22, 2026

Fuel pump failed Daytime running light failure Broken hood latch

Incident date: Mar 22, 2026

Fuel pump failed Daytime running light failure Broken hood latch

Incident date: Mar 22, 2026

Fuel pump failed Daytime running light failure Broken hood latch

Incident date: Dec 31, 1969

Premature failure of left drivers side LED Daytime Running Light.

Incident date: Jan 22, 2026

While driving, the vehicle experiences intermittent electrical malfunctions affecting multiple systems. The door locks cycle repeatedly, windows roll down on their own, and when attempting to roll the windows back up, they immediately roll back down. The dashboard lights flicker, become extremely br... Read more

Incident date: Apr 4, 2026

On 4/6 - My car alert system flashed the following; Still present, Called VW Dealership. Customer Care & Checked for recalls via VIN number. Airbag Error ( message on dashboard) Passenger Airbag (Message /light -automatically turned off airbags) Passanger airbag sensor flashes then turns solid. ... Read more

Incident date: Jan 22, 2026

Incident date: Feb 13, 2026

The contact owns a 2025 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re... Read more

Incident date: Feb 13, 2026

February 2025, just outside the warranty period, the hood latch had become disconnected/broken under the hood. There is a point where the two piece cable is joined under the hood and the cable breaks at this point. There is an obvious defect in the hood latch system and puts drivers at risk as the... Read more

Incident date: Jan 8, 2026

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the message "Shift to Park(P)” was displayed, and several other warning lights were illuminated on the instrument cluster. The failure had occurred while exi... Read more

Incident date: Jan 2, 2026

At approximately 6:30 PM on January 4, I experienced an incident where the passenger front door unlatched, completely by itself without pressing the unlatched button or pulling the manual release. It has since opened itself again in my driveway. And this can be a very serious issue if it worked to u... Read more

Incident date: Dec 30, 2025

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated the brake lights had failed to operate as intended, which required the auto b... Read more

Incident date: Dec 18, 2025

My 2017 Honda Pilot (3.5L V6) is experiencing severe, rhythmic engine knocking and loss of power. The vehicle has no active warning lights or check engine codes. I am aware of the active NHTSA investigation PE25008 regarding connecting rod bearing seizure in this model year. The engine failure creat... Read more

Incident date: Nov 28, 2025

The car was purchased brand new in 2020. In 2022, the heating core broke and had to be replaced. This has happened again. This is a safety issue, the defroster is blowing cold air and not clearing the windshield properly. Having to drive a vehicle while freezing is also a safety hazard. A vehicle th... Read more

Incident date: Nov 28, 2025

I stopped at a stoplight and the auto shut off took place, when i tried to take my foot off the brake to start the car, the car did not restart. I stalled at the light with cars behind me and my children, the dash displayed a message saying system problem and flashed I did not get a photo . I shut t... Read more

Incident date: Nov 7, 2025

The contact owns a 2020 Chevrolet Colorado. The contact stated that while accelerating, the vehicle vibrated and shook abnormally, as if driven over ripples on the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, and the tires were balanced. The contact picked up the... Read more

Incident date: Sep 25, 2025

The transmission suddenly downshifted to 1st gear while traveling at 45 mph with no warning. This created a very dangerous and life threatening occurence.

Incident date: Sep 25, 2025

On Sep 25 2025 my wife parked car in parking lot to check phone messages. The car was in park. When she finished she placed the car in drive. It began to accelerated rapidly even after the brakes were applied and struck a tree. Her foot was not on the accelerator. The car then rolled over onto the d... Read more

Crash

Incident date: Oct 15, 2025

The contact owns a 2021 Ram Promaster 2500. The contact stated that while driving at various speeds, the headlights were not producing adequate lighting while driving at night. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The cont... Read more

Incident date: Oct 4, 2025

I purchased a 2018 Chevy Traverse with 6 miles on it. I keep my vehicle in mint condition and maintenance as needed and required. Recently in the past few months my car has been bucking when shifting gear engages in an automatic transmission. I took to dealership, and they stated it was the torque ... Read more

Incident date: Aug 19, 2025

2020 RAM 1500 with a bad MGU (Motor-Generator Unit). Dealer says they have 2 trucks already waiting on the same part since January. There is a massive backlog and Chrysler is not offering anything on when this will be available. It's on an "engineering hold". It will eventually fail in these trucks ... Read more

Incident date: Aug 10, 2025

Heard loud clunk from passenger rear of vehicle, then started hearing binding clunk noise from rear when going over bumps or turning at certain points. Inspection of rear suspension area on rear passenger side revealed a sub-frame that had rusted to the point a suspension part had broken from the f... Read more

Incident date: Jul 28, 2025

I am leasing a 2025 BMW X7 vin number ([XXX]) through BMW Financial Services. The vehicle has had an active federal safety recall since approximately February 2024, and as of today, the manufacturer has not provided a remedy to address the issue. The recall is listed on the NHTSA website but remain... Read more

Incident date: Jul 6, 2024

In several occasions I have noticed my Audi Q4 windows and tailgate are open the next day in the morning in my garage, after I made sure all windows and doors are properly closed and locked, thank God hasn’t happened when parking in open public parking lots and or in raining days. Also many times ... Read more

Incident date: Feb 24, 2025

vehicle dash goes blank when a trailer is hooked up to the truck. This leaves the driver with no information on the engine. This is a serious safety issue becuse the driver has no information that could protect the vehicle from having serious engine problems and possibly catching on fire.

Incident date: Feb 22, 2025

While driving on the highway, I heard an unusual noise coming from the engine. Shortly after, the check engine light began blinking, and the vehicle’s performance worsened. The vehicle was taken to a local mechanic, who suggested that the issue might be related to the engine rod bearing. This iss... Read more

Incident date: Feb 22, 2025

I’m writing here to state that the Cadillac with this VIN [XXX] IS A FRAUDULENT SALE my husband and I have experienced. The car show no damages on CarFax but when we took the car to a certified Cadillac dealership they said they were shocked we could even drive it. The catalytic Converter is com... Read more

Incident date: Jan 18, 2025

Fit360 base is easily unlatched by handle accessible to child in the seat.

Incident date: Jan 18, 2025

Having issues with the vehicle Power Train, Steering, Steering wheel locked, Suspension, Blind Spot Warning, Parking Collision, Automatic Emergency Braking are just a few I can remember. After all these dashboard lights started flickering the truck wouldn't turn back on leaving me stranded at least ... Read more

Incident date: Jan 18, 2025

The contact owns a 2024 Honda CR-V. The contact stated that while walking towards the vehicle, the contact became aware that the sunroof glass had shattered. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that t... Read more

Incident date: Nov 14, 2024

Wife was driving and out of nowhere axle to the transfer case broke leaving her stranded in the middle of the road. Seems like transmission had been a common issue in these vehicles around the same year

Incident date: Nov 18, 2024

--ALL SYSTEMS FAILED WHILE DRIVING ON HIGHWAY**TRUCK SHUT DOWN** VEHICLE NOT AVAILABLE FOR INSPECTION --VEHICLE SHUT DOWN MAKING IT EXTREMELY HARD TO STEER AND KEEP CONTROL OF VEHICLE. HAD RV IN-TOW --YES --YES --ALL DASH LIGHTS CAME ON AS A LOUD BANG WAS HEARD ALMOST SIMULTANEOUSLY

Incident date: Nov 18, 2024

The contact owns a 2020 GMC Sierra 2500. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact stated that he had not depressed the brake pedal. The contact was towing a 20-foot flatbed trailer with a load of lumber of approximately 4,000 lbs. in weight. T... Read more

Incident date: Nov 18, 2024

The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf... Read more

Incident date: Nov 5, 2024

The car will stall while driving, making it tough to keep on the road and very dangerous for a crash. After taking to a Jeep dealership, it was determined the issue is associated with Safety Recall S89 / NHTSA 16V-907 regarding the crankshaft and camshaft sensors. Unfortunately, my car's VIN was not... Read more

Incident date: Oct 4, 2024

Had a accident due to loss of engine power when hitting the gas.

Crash

Incident date: Sep 1, 2024

The contact owns a 2022 Tesla Model Y. The contact stated while attempting to park, there was an abnormal sound coming from the vehicle. In addition, the contact stated after parking the vehicle, the front wheels failed to move while turning the steering wheel to the left or the right. The contact s... Read more

Incident date: Aug 23, 2024

There is a design flaw in the functionality of the windshield wipers. Instead of the functionality being on a stalk like every other car, Tesla decided to make it a 2 step process. To operate the windshield wipers, you first have to press a capacitive button on the steering wheel and then you hav... Read more

Incident date: Aug 20, 2024

Early 2024, winter: Transfer case has only ever been used twice, and it failed. The entire transfer case had to be replaced. Case was replaced by an authorized Nissan dealership. This is a known problem by Nissan, just like the terrible 5.0 diesel engine.

Incident date: May 7, 2024

Several warnings popped up on my dash at once: adaptive cruise control, lane keep assist, brake system, auto highbeam, collision mitigation system, and road departure mitigation system. The dealer’s Internet is down for at least several days, so they are not able to troubleshoot the problem. Howev... Read more

Incident date: Aug 21, 2024

The AC compressor catastrophically failed and sent metal throughout the AC system. I will have to auction the vehicle and try to get some money from the vehicle to buy another car. I doubt that I will still have the vehicle by the end of August 2024. Because my vehicle is a plug-in-hybrid and AC lin... Read more

Incident date: Aug 12, 2024

I am testing a sample spoofing for internal camera and I was able to run the autopilot without any active monitoring or hands on steering wheel. I already send email to Tesla but get no response.

Incident date: Aug 8, 2024

The contact works for a trucking company that owns a 2004 Ford F-650 SD 3-Ton Commercial Vehicle. The contact stated that the gear shifter rubber boot was not securely mounted onto the floorboard, resulting in a gap that allowed the driver to see underneath the vehicle. The contact stated while driv... Read more

1 injured

Incident date: Aug 8, 2024

The contact owns a 2017 Chevrolet Malibu. The contact stated that upon arriving to her destination and shifting into park(P), the vehicle failed to turn off. The contact stated that the "Please Shift to Park" message was displayed. The contact stated that after restarting the vehicle, the vehicle re... Read more

Incident date: Jun 1, 2024

The contact owns a 2024 Mercedes-Benz GLS580. The contact stated while driving at approximately 70 MPH, the contact heard a loud popping sound inside the cabin of the vehicle and became aware that the rear section of the panoramic sunroof had shattered. The contact stated that the shattered sunroof ... Read more

Incident date: Jun 1, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable... Read more

Showing 50 of 156 complaints.

NHTSA Safety Ratings — 2020 VOLKSWAGEN ATLAS CROSS SPORT

2020 Volkswagen Atlas Cross Sport SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	4 / 5 ★★★★☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy — 2020 VOLKSWAGEN ATLAS CROSS SPORT

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (S8) (Front-Wheel Drive)	21.0	24.0	22.0	Regular	$3,050
3.6L 6-cyl, Automatic (S8) (Front-Wheel Drive)	17.0	23.0	19.0	Regular	$3,550

CO2 Emissions: 401.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2020 VOLKSWAGEN ATLAS CROSS SPORT

600 manufacturer communications from 386 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	76
060000 ENGINE AND ENGINE COOLING	63
110000 ELECTRICAL SYSTEM	49
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	39
980000 UNKNOWN OR OTHER	30
160000 STRUCTURE	22
353000 EQUIPMENT:ELECTRICAL	20
118000 ELECTRICAL SYSTEM:SOFTWARE	17

980000 UNKNOWN OR OTHER

Update Engine/Motor Control Module programming for Implausible EVAP System Leak Detection DTC P148D.

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

980000 UNKNOWN OR OTHER

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

Bevel box leaking, update to Arteon labor operation numbers.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

VW Engine oil quality standards

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Remote Key testing & replacement.

980000 UNKNOWN OR OTHER

Remote Key testing & replacement.

060000 ENGINE (PWS)

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH

A/C Compressor leak diagnosis

980000 UNKNOWN OR OTHER

A/C Compressor leak diagnosis

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

MIB2 MQB Composition & Discover Media Infotainment System Malfunctions

980000 UNKNOWN OR OTHER

MIB2 MQB Composition & Discover Media Infotainment System Malfunctions

118000 ELECTRICAL SYSTEM:SOFTWARE

Addressing Cybersecurity or Vehicle Hack concerns

980000 UNKNOWN OR OTHER

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

980000 UNKNOWN OR OTHER

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Paint inspection during Perfect Delivery Inspection (PDI)

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.

980000 UNKNOWN OR OTHER

This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

116400 ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

980000 UNKNOWN OR OTHER

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

060000 ENGINE AND ENGINE COOLING

Update Program for engine/motor control module -J623- due to cold start misfire DTC's detected.

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

060000 ENGINE AND ENGINE COOLING

VW Engine oil quality standards

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number

060000 ENGINE (PWS)

VW Engine oil quality standards

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Update Programming in Engine/Motor Control Module, DTC P054A

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

353000 EQUIPMENT:ELECTRICAL

Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology

060000 ENGINE AND ENGINE COOLING

Flushing an R1234YF A/C circuit using a flush machine

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Safety Related Inquiry and Reporting

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Helpline & Parts Dept. contact information.

030000 BRAKES (PWS)

Brake repair or replacement instruction.

030000 BRAKES (PWS)

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

350000 EQUIPMENT

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

110000 ELECTRICAL SYSTEM

Diagnostic assistance for excessive static current draw

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine oil quality standards, update to attachments.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

110000 ELECTRICAL SYSTEM

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Version Management (SVM) instruction.

060000 ENGINE AND ENGINE COOLING

Correct engine oil level during Perfect Delivery Inspection (PDI)

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Automatic Transmission Fluid Requirements

060000 ENGINE AND ENGINE COOLING

Engine Oil Consumption Measurement Instruction and Work sheet.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Engine Oil Consumption Measurement Instruction and Work sheet.

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine Oil Standards, updated to include model year 2024.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Volkswagen Engine Oil Standards, updated to include model year 2024.

102000 POWER TRAIN:MANUAL TRANSMISSION

Noise Diagnostic for Manual Transmission vehicles.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Noise Diagnostic for Manual Transmission vehicles.

060000 ENGINE AND ENGINE COOLING

Diagnostic Aid for engine misfire.

070000 FUEL SYSTEM, GASOLINE

Gasoline fuel additive

060000 ENGINE AND ENGINE COOLING

Gasoline quality information in regards to gasoline engine performance.

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Gasoline quality information in regards to gasoline engine performance.

118000 ELECTRICAL SYSTEM:SOFTWARE

Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

160000 STRUCTURE

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Introduce new engine coolant compatible with all models and all model years.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery adaptation procedure when battery label is missing.

355100 EQUIPMENT:OTHER:LABELS

Battery adaptation procedure when battery label is missing.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Engine Control Module Programming update.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This Document informs dealers on VWP-23-04

350000 EQUIPMENT

Driving Profile Selection Control Head -E881- Failure due to Contamination.

353000 EQUIPMENT:ELECTRICAL

KESSY Key Adaptation.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine Oil Quality Standards

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Generator Replacement

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

EVAP components available separately or as an assembly.

160000 STRUCTURE

Strut or Shock leak assessment.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Procedure before remote key battery replacement

070000 FUEL SYSTEM, GASOLINE

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while d

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWP-23-01

150000 SEAT BELTS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

140000 AIR BAGS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

350000 EQUIPMENT

Water migration underneath transportation covering (RAPGARD).

220000 SEATS

Driver Seat, Memory Set procedure.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

140000 AIR BAGS

Software update to airbag control module -J234-, update to procedural steps.

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlight Variants and Identification, update to model year applicability.

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VOLKSWAGEN ATLAS CROSS SPORT — All Years Overview

Complete safety history for the VOLKSWAGEN ATLAS CROSS SPORT across all model years (2020–2026).

50 Total Recalls

741 Total Complaints

0 Investigations

24 Reported Crashes

11 Reported Fires

2 Reported Deaths

VOLKSWAGEN ATLAS CROSS SPORT — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2025	4	29	View
2024	7	156	View
2023	6	25	View
2022	7	112	View
2021	14	263	View
2020 (current)	11	156

Other VOLKSWAGEN Models

Model	Recalls	Complaints
JETTA	249	14,075	View
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
TIGUAN	78	3,173	View