2025 VOLKSWAGEN ATLAS CROSS SPORT

5 recalls, 38 complaints - 1 TSBs - 5/5 safety rating

BACK OVER PREVENTION:SOFTWARE

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.

Consequence

A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became... Read more

57,851 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SUSPENSION

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of... Read more

Consequence

A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

546 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor V... Read more

Consequence

A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

171,381 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

ENGINE

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

Consequence

A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.

Remedy

Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.

177,493 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.

Consequence

A sudden loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.

19 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

38 total complaints 1 crashes 2 fires

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	7
ELECTRICAL SYSTEM	6
ENGINE	4
VEHICLE SPEED CONTROL	4
STEERING	2
FUEL/PROPULSION SYSTEM	2
POWER TRAIN	2
SERVICE BRAKES	1
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR	1
STRUCTURE:BODY	1

Incident date: Aug 31, 2026

On August 31, 2026, while driving my 2025 Volkswagen Atlas Cross Sport on the highway, multiple warning lights illuminated and the vehicle stopped operating while I was in traffic. The sudden loss of vehicle operation created a serious risk of a collision and placed me and other motorists in danger.... Read more

Incident date: Aug 31, 2026

Incident date: Jun 30, 2026

The contact owns a 2025 Volkswagen Atlas Cross Sport. The contact stated that while driving 65 MPH, the autonomous braking system was negatively affected by roadway passing underneath the highway. The system mistakenly determined that the vehicle was on the lower roadway, causing the brakes to apply... Read more

Incident date: Jun 1, 2026

Car has been to [XXX] in [XXX] many times as the screen will go blank and freeze. Unable to change radio or temperature. Can not see when I go in reverse. I have to turn off the car for 30 mins to have the screen to work again. Volkswagen has been not helpful. Car gps and compass shows I’m in a d... Read more

Incident date: Jun 25, 2026

Steering knuckle broke while driving which caused the driver to lose control and crash into parked car. After the crash, we reviewed what happebed and noticed the front passenger side wheel, rotors, control arms and brake line was completely removed from the truck. Also the steering knuckle was brok... Read more

Crash

Incident date: Jun 9, 2026

The cruise control was set at 75 mph and we were driving down the interstate when the engine suddenly lost power and shut off. This happened with no warning and no warning lights activated. Several days later, we were driving down the interstate with the cruise control set at 72 when the engine a... Read more

Incident date: Jun 9, 2026

The contact owns a 2015 Subaru Outback. The contact stated that the horn was completely inoperative. The dealer was not notified the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.

Incident date: Jun 9, 2026

The contact owns a 2025 Kia K4. The contact stated that while driving at 75 MPH, the vehicle downshifted upon depression of the accelerator pedal, with heavy white smoke coming out of the exhaust pipe. The contact stated that the low oil pressure warning light was illuminated prior to the failure. ... Read more

Incident date: Jan 16, 2026

I am writing to report a recurring issue with the center navigation and infotainment screen in my 2022 Kia Sorento. The screen periodically goes completely black while I am driving. Occasionally, the display glitches before failing, while at other times, it goes dark without any warning. This is pa... Read more

Incident date: Jan 16, 2026

On the evening of April 22, 2026, my 2024 Nissan frontier with approximately 7600 miles on it had an electrical fire in the front driver side fog lamp housing. My vehicle has a manufacturer warranty of 36,000 miles or 36 months. I received a denial letter for honoring the warranty by Nissan consumer... Read more

Fire

Incident date: Jan 16, 2026

My Audi Q6 Etron has 1 year and 10,390 miles. I was informed by the dealership that tires are already showing excessive thread wear causing a safety hazard due to lack of traction. Replacement is needed. This was never disclosed by Manufacturer or dealership until last Friday during the 10,000 mi... Read more

Incident date: Mar 27, 2026

The contact owns a 2018 Infiniti QX60. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with major internal engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired because the warranty h... Read more

Incident date: Mar 27, 2026

The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time there’s a “rush” to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has b... Read more

Incident date: Mar 27, 2026

Incident date: Feb 27, 2026

Interior front reading lights turn on and off randomly when driving and when not driving. This is incredibly distracting especially at night.

Incident date: Feb 27, 2026

The electrical power steering stopped working while in motion was real hard to steer and avoid hitting curbs or vehicles close to our vehicle. It was previously replaced by Ford for the same reason but now it happened again and they are telling me it doesn’t have warranty which is fine but if i b... Read more

Incident date: Feb 27, 2026

The contact test drove a 2026 Hyundai Tucson Hybrid. The contact stated that while stopped, the accelerator pedal was depressed, but the vehicle failed to respond as expected. While releasing the accelerator pedal, the vehicle responded and moved. There were no warning lights illuminated. The local ... Read more

Incident date: Mar 15, 2026

The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older ... Read more

Incident date: Mar 14, 2026

I took my accord into Snellville GA Honda dealer for fuel pump recall and the day I received it from the service department, it started to sputtter and engine shutdown. I took back 3 times and got a different answer each time. I believe the turbo charger may have been affected from the fuel pump bei... Read more

Incident date: Mar 14, 2026

Incident date: Jan 30, 2026

My car’s amplifier died. Now they’re trying to charge me like $2,000. I check online. Other people reported the same complaint coming with heavy price to fix it. Plus if they did replace the amplifier, it’s not granted that it won’t died in 1-3 years again.

Incident date: Jan 30, 2026

My 2018 Jeep Wrangler Sahara is experiencing a complete and permanent failure of the instrument panel cluster, which has gone entirely black. This is the exact safety defect described in Recall 24V-652 (Jeep Recall Code 30B), yet my VIN is currently being excluded from coverage. This is a severe saf... Read more

Incident date: Jan 30, 2026

My car was functioning normally. But on or about Jan 7, I was simply moving the car to another parking area in my driveway. The car stopped and would not restart. It was towed to a local dealer. I was told the problem was a drive chain, resulting in a repair that could cost thousands. Now the car re... Read more

Incident date: Jan 6, 2026

We have a water leak that was coming in both windows and onto the floor. Since reported it the car will slow down while driving because of codes issues about the doors are not closed and it is. I feel it's due to the water leak that is coming into the car. Took the car to a Chevrolet Dealer in Colu... Read more

Incident date: Oct 6, 2025

The driver side door lock is malfunctioning. Not unlocking or locking consistently from either the keyfob (Changed battery) or when in car. It is a safety issue that I can not lock doors with door lock when in car. Initially driver door effected and now both driver and passenger doors are effected. ... Read more

Incident date: Oct 6, 2025

The contact owns a 2019 Dodge Grand Caravan. The contact stated that the driver's side sliding door made an abnormal clicking and buzzing sound while closing. Additionally, the passenger's side sliding door failed to open as intended and remained closed. The vehicle was taken to the dealer, where it... Read more

Incident date: Oct 6, 2025

Incident date: Sep 18, 2025

The contact owns a 2012 Kia Sorento. The contact stated that, while driving at 60 MPH, she observed smoke emanating from the engine compartment, prompting her to attempt to pull to the shoulder of the roadway. During the attempt, the contact stated that she then heard an abnormal pop, after which th... Read more

Fire

Incident date: Oct 14, 2025

While driving around 20 mph my cars rpms will rev and my car will take off then my automatic breaks will kick on and today around [XXX] I was going under 25 mph and there was a car in-front of me and it really scared me as I went to hit the breaks my car already did. My car has done this twice now, ... Read more

Incident date: Oct 14, 2025

While driving at anywhere from 18–25 mph or 70–85 mph, my speedometer starts going crazy, the engine accelerates or decelerates, the speedometer shows random numbers, and you can hear and feel that the motor power feels different. Not all the times but is started to show more often

Incident date: Oct 14, 2025

Incident date: Sep 17, 2025

Vehicle recall but manufacturer does not have a remedy and this is my only vehicle. My hybrid light came on and flashed off. Stellantis (FCA US, LLC) is recalling approximately 91,787 units of its 2022 to 2026 Jeep® Grand Cherokee 4xe plug-in hybrid electric vehicles (PHEV) due to a software error... Read more

Incident date: Aug 25, 2025

Vehicle will start but the shifter will work. It threw a check engine light and check hybrid system code. You cannot get the vehicle out of gear and the shifter will not light up. After shutting the vehicle off and on 3 times it erased and acted like it never happened. This is the third time it ha... Read more

Incident date: Aug 20, 2025

I have the full panoramic glass roof. The seal around the whole roof has rotted away. There is nothing wrong with the glass, but I believe the missing molding makes the glass less secure. Without the molding, rainwater is seeping into who knows what electrical components within the vehicle. Lexus w... Read more

Incident date: Mar 31, 2025

Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes compl... Read more

Incident date: Mar 31, 2025

NHTSA Safety Ratings, 2025 VOLKSWAGEN ATLAS CROSS SPORT

2025 Volkswagen Atlas Cross Sport SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2025 VOLKSWAGEN ATLAS CROSS SPORT

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (S8) (Front-Wheel Drive)	20.0	26.0	23.0	Regular	$2,900

CO2 Emissions: 392.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2025 VOLKSWAGEN ATLAS CROSS SPORT

1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
980000 UNKNOWN OR OTHER	1

980000 UNKNOWN OR OTHER

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

VOLKSWAGEN ATLAS CROSS SPORT - All Years Overview

Complete safety history for the VOLKSWAGEN ATLAS CROSS SPORT across all model years (2020, 2026).

53 Total Recalls

801 Total Complaints

0 Investigations

35 Reported Crashes

17 Reported Fires

0 Reported Deaths

VOLKSWAGEN ATLAS CROSS SPORT - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	0	View
2025 (current)	5	38
2024	8	173	View
2023	6	27	View
2022	7	112	View
2021	14	286	View
2020	11	165	View

Other VOLKSWAGEN Models

Model	Recalls	Complaints
JETTA	249	14,075	View
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
TIGUAN	78	3,173	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2025 VOLKSWAGEN ATLAS CROSS SPORT

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2025 VOLKSWAGEN ATLAS CROSS SPORT

Safety Technology

EPA Fuel Economy, 2025 VOLKSWAGEN ATLAS CROSS SPORT

Technical Service Bulletins, 2025 VOLKSWAGEN ATLAS CROSS SPORT

Most Affected Components

VOLKSWAGEN ATLAS CROSS SPORT - All Years Overview

VOLKSWAGEN ATLAS CROSS SPORT - Year by Year

Other VOLKSWAGEN Models