2014 VICTORY CROSS COUNTRY
3 recalls — 14 complaints — 10 TSBs
17V647000 Oct 12, 2017
SERVICE BRAKES, HYDRAULIC
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
15V002000 Jan 7, 2015
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015 Victory Gunner, and 2013 Victory Hardball ... Read more
Consequence
If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.
Remedy
Victory will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on January 14, 2015. Owners may contact Victory consumer service at 1-877-737-7172. Polaris' number for this recall is V-15-01 A/B.
14V227000 May 1, 2014
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain model year 2014 Victory Cross Country, Cross Country Eight Ball, Hammer Eight Ball, High Ball, Jackpot, Judge, Ness Cross Country, Vegas Eight Ball, Vision, Boardwalk, and 2015 Victory Gunner motorcycles manufactured January 22, 2014, through A... Read more
Consequence
Engine seizure may cause the operator to lose control of the motorcycle, increasing the risk of a crash.
Remedy
Polaris will notify owners, and dealers will inspect and correct the crankcase clearance, as necessary, free of charge. The recall began on May 20, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Note: Owners are advised not to ride their motorcycle until the recall remdy has ... Read more
Complaint Statistics
14 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 3 |
| POWER TRAIN | 3 |
| LATCHES/LOCKS/LINKAGES | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| ENGINE AND ENGINE COOLING | 1 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| STRUCTURE:BODY | 1 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
May 14, 2024
Incident date: May 11, 2024
There hasn't been an incident yet. But, I want a record of this somewhere. I'm assuming there may be an incident in the future; and, I'm concerned about that. Either an incident with my truck or an incident with the 100s of thousands of Ford and Lincoln vehicles from 2017-2023 that have this issu... Read more
POWER TRAIN
May 10, 2022
Incident date: Apr 29, 2022
In the transmission there is a cir clip that holds the gears in place the cir clip fails and can cause the transmission to lock up or explode causing the rider to crash
POWER TRAIN
Sep 9, 2016
Incident date: Sep 7, 2016
TL* THE CONTACT OWNS A 2014 VICTORY CROSS COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND MAKING A RIGHT TURN INTO A PARKING LOT, A CRACKING NOISE OCCURRED. THE FAILURE OCCURRED WHEN MAKING RIGHT TURNS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A CLIP WAS DETACHED FRO... Read more
FUEL/PROPULSION SYSTEM
Jul 14, 2015
Incident date: Jul 14, 2015
TL* THE CONTACT OWNS A 2014 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V002000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR TH... Read more
STRUCTURE:BODY
Apr 19, 2015
Incident date: Mar 18, 2015
BEFORE 6 APRIL 2015, I NOTICED THAT MY SADDLEBAGS WERE OPENING WHILE DRIVING. THE RIGHT SIDE OPENED HALF A DOZEN TIMES, AND SHOWS A WORN AREA WHERE THE STRIKER HAD BEEN HITTING, DUE TO POOR ENGINEERING. I ONLY HAVE 1480 MILES NOT NORMAL WEAR AND TEAR. THE DEALER DENIED ANY ISSUE BUT WHEN I SEARCHED ... Read more
ENGINE
Oct 31, 2014
Incident date: Oct 15, 2014
ENGINE STALLED. *TR
FUEL/PROPULSION SYSTEM
Oct 31, 2014
Incident date: Oct 15, 2014
ENGINE STALLED. *TR
POWER TRAIN
Oct 31, 2014
Incident date: Oct 15, 2014
ENGINE STALLED. *TR
ENGINE
Oct 17, 2014
Incident date: Jul 6, 2014
ONLY AFTER A FEW DAYS OF OWNERSHIP WITH LESS THAN 200 MILES ON THE ODOMETER, THE MOTORCYCLE HAS DEVELOPED A STALLING PROBLEM AND HAS CONTINUED WITH OVER 5,000 MILES ON THE ODOMETER. THE STALLING OCCURS, EITHER WHEN DOWNSHIFTING AND APPLYING A LIGHT QUICK THROTTLE ACTION TO BRING RPMS UP OR WHEN ACCE... Read more
LATCHES/LOCKS/LINKAGES
Oct 14, 2014
Incident date: Oct 14, 2014
THE LATCH ON THE RIGHT LUGGAGE BAG DOES NOT ALIGN WITH THE LOCKING CLASP AND THEY RUN TOGETHER WHEN CLOSED, CAUSING THE LATCH TO WEAR AWAY AT THE CLASP AND BASICALLY "EAT" THROUGH IT, WHICH WILL EVENTUALLY CAUSE TOTAL FAILURE. *TR
LATCHES/LOCKS/LINKAGES
Oct 14, 2014
Incident date: Oct 11, 2014
THE LATCH ON THE RIGHT LUGGAGE BAG DOES NOT ALIGN WITH THE LOCKING CLASP AND THEY RUN TOGETHER WHEN CLOSED, CAUSING THE LATCH TO WEAR AWAY AT THE CLASP AND BASICALLY "EAT" THROUGH IT, WHICH WILL EVENTUALLY CAUSE TOTAL FAILURE. *TR
EQUIPMENT ADAPTIVE/MOBILITY
Sep 29, 2014
Incident date: Sep 29, 2014
THE SADDLE BAG LATCHES USED ON THE HARD BAGS ON THE VICTORY MOTORCYCLE ARE WEARING THROUGH THE LATCH WHICH CAUSES THE SADDLE BAG NOT TO PROPERLY LATCH ON THE LOOP, WHICH IN RETURN MEANS IT COULD OPEN UP AS YOU GO DOWN THE HIGH WAY. THIS IS HAPPENING ON MY 2014 VICTORY CROSS COUNTRY. THEY NEED TO BE ... Read more
ENGINE
Sep 5, 2014
Incident date: Aug 29, 2014
I WAS SITTING IN STOP AND GO TRAFFIC FOR ABOUT 10-15 MINUTES. WEATHER WAS 100DEGF DAY. WHEN I WAS FINALLY ABLE TO GO BACK TO REGULAR STREET SPEED (45 MPH) THE ENGINE ON THE BIKE SEIZED RESULTING IN REAR TIRE SLIDING. I WAS ABLE TO PULL CLUTCH (ALLOWING REAR WHEEL TO ROLL). BIKE DID NOT CRASH. BIKE... Read more
ENGINE AND ENGINE COOLING
Sep 5, 2014
Incident date: Aug 29, 2014
I WAS SITTING IN STOP AND GO TRAFFIC FOR ABOUT 10-15 MINUTES. WEATHER WAS 100DEGF DAY. WHEN I WAS FINALLY ABLE TO GO BACK TO REGULAR STREET SPEED (45 MPH) THE ENGINE ON THE BIKE SEIZED RESULTING IN REAR TIRE SLIDING. I WAS ABLE TO PULL CLUTCH (ALLOWING REAR WHEEL TO ROLL). BIKE DID NOT CRASH. BIKE... Read more
Technical Service Bulletins — 2014 VICTORY CROSS COUNTRY
10 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 4 |
| 170000 LATCHES/LOCKS/LINKAGES | 2 |
| 072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 030000 BRAKES (PWS) | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
VSA-15-01 R01
Jul 15, 2017
170000 LATCHES/LOCKS/LINKAGES
Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
VSA-15-01 R01
Jul 15, 2017
350000 EQUIPMENT
Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
V-17-02
Jun 20, 2017
060000 ENGINE AND ENGINE COOLING
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
V-17-02
Jun 20, 2017
350000 EQUIPMENT
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
V-17-02
Jun 20, 2017
030000 BRAKES (PWS)
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increas
SAF-16-01
Aug 16, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
VSA-15-01 R02
Mar 23, 2016
170000 LATCHES/LOCKS/LINKAGES
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
VSA-15-01 R02
Mar 23, 2016
350000 EQUIPMENT
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which ena
V-15-01A-B
Jan 6, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VICTORY MOTORCYCLES: 2013-2015 FUEL PUMP REPLACEMENT, INFORMATION REGARDING VICTORY MOTORCYCLES NOT MEETING QUALITY STANDARDS FOR FUEL PUMP ASSEMBLY. *LJ
TSB-V-14-01
May 12, 2014
350000 EQUIPMENT
VICTORY MC: A DEFECT IN CHASSIS MOUNTING POINT, MAY CRACK WHEN USED WITH ACCESSORY LUGGAGE RACK OF PASSENGER BACKREST AND WOULD LOSE SUPPORT FOR PASSENGER TO REMAIN ON MOTORCYCLE. *PE
VICTORY CROSS COUNTRY — All Years Overview
Complete safety history for the VICTORY CROSS COUNTRY across all model years (2010–2017).
15
Total Recalls
88
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths